PAD253 EKSA - MASJID SEBERANG TAKIR

A PROPOSAL ON THE EKSA ADMINISTRATION
OF A PUBLIC FACILITY

MASJID SEBERANG TAKIR
ADDRESS :

JALAN FIKIR, KAMPUNG SEBERANG TAKIR,
21300 KUALA TERENGGANU, TERENGGANU.

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TEAM MEMBERS
GROUP : AM110/4G

TEAM LEADER :

NAME : NURIN HANISA BINTI RAZALI
STUDENT ID : 2019299462

ASSISTANTS :

NAME : NAME :
MUHAMMAD ARFAN AFHAM BIN AWANG NURULAIN NAZIFA BINTI AZUWA @ ANITH

STUDENT ID : 2019437796 STUDENT ID : 2019414734

NAME : NAME :
HAIDAH FAQIHAH BINTI NASIR NUR MAISARAH BINTI ALIAS

STUDENT ID : 2019221282 STUDENT ID : 2019434126

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ACKNOWLEDGEMENT

Alhamdulillah, we are very grateful to Allah S.W.T because we were able to complete
our assignment successfully. We are thankful to Him for having enriched us with
knowledge, well-being, strength and tolerance in the quest to complete this group
project.
First of all, we would like to thank our lecturer, Miss Norhayati binti Yaacob for all
the guidance and perfect explanation given to us from the beginning of this assignment
until it was completed. Accept our endless gratitude for reprimanding us in the
consultation we have done to make sure we do our best.
We thank you most warmly to the Masjid Seberang Takir for their willingness to help
in providing information. Thanks a million, Jabatan Kerja Raya Kuala Terengganu for
helping us in preparing construction plans of Masjid Seberang Takir. The cooperation
given by them is very much appreciated.
All our love and thanks to our family for giving boundless support in completing this
assignment project. The perfection of this task is also the result of their support and
encouragement. Not to be forgotten, it was so awesome of our comrades-in-arms who
worked hard to finish this assignment. Thanks a bunch for freely exchanging ideas and
opinions so that this assignment can be rounded off with excellence and quality.
Finally, we hope that our group project assignments can strengthen and enhance our
knowledge and others. We also apologize if there are any unintentional errors in this
digital booklet. All we can say is, thank you.

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ABSTRACT

Starting in January 2014, EKSA which is a new term for 5s was introduced. The
Conducive Ecosystem of Public Sector (EKSA) has been driven by various elements
of improvement and reform in line with current needs that seek to strengthen a culture
of high-performing and innovative organizations. A famous mosque in Terengganu,
Masjid Seberang Takir, has been chosen to practice EKSA. Places of worship and
accommodation rooms provided should adopt EKSA to ensure it is conducive. With
this practice, committee members are appointed so that its implementation runs
smoothly and ensure that every zone in the mosque is always in good condition and
safe. As a matter of fact, several issues have been identified in this mosque where it
requires the mosque to take a move. Typically, in the case of these issues, if all mosque
facilities, equipment and utensils are managed systematically and uniformly, it leads
to the efficiency of the work of the mosque committee members. The pros and cons
that colour the focus of the discussion have been elaborated in detail for the sake of
mutual well -being. Concrete, systematic and pragmatic measures should be taken
continuously so that this issue can be easily eradicated when EKSA practices are in
place. In essence, it is clear that the EKSA implementation is to open the door of
Masjid Seberang Takir in a more conducive direction.

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TABLE OF CONTENTS

COVER PAGE i
THE TEAMMATES ii
ACKNOWLEDGEMENT iii
ABSTRACT iv

1 INTRODUCTION TO EKSA 1
2
1.1 DEFINITION OF EKSA
1.2 OBJECTIVES OF EKSA

2 OVERVIEW OF THE MOSQUE 3
4
2.1 BACKGROUND OF THE MOSQUE 5
2.2 MANAGEMENT STRUCTURE
2.3 SERVICES AND ACTIVITIES

3 PROPOSITION FOR EKSA ADMINISTRATION 6-7
8-9
3.1 COMMITTEE STRUCTURE 10 - 17
3.2 IDENTIFICATION OF ZONES
3.3 DOCUMENTATION OF ISSUES AND RECOMMENDATION

OF RATIFICATIONS

4 CONCLUSION & LEARNING REFLECTIONS 18
4.1 CONCLUSION 19
4.2 LEARNING REFLECTIONS
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REFERENCES

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1 INTRODUCTION TO EKSA

1.1 DEFINITION OF EKSA

What is EKSA?

�
EKSA stands for Ekosistem Kondusif Sektor Awam or Conducive
Ecosystem of Public Sector.

� It is an initiative to improve and rebrand 5S Practices to create a conducive
work environment. (MAMPU, 2021)
�
Introduced: January 2014 by Management Planning Unit (MAMPU).

� EKSA is considered in line with current needs to improve organizational
performance. At the same time, encourage creativity in the public sector.

What is 5S?

�
5S is a structured program to implement workplace organisation &
standardisation. The 5S pillar can be translated as follows:

SEITON – SET IN ORDER SEIRI – SORT

Arrange necessary items in good order & easy access. Identify & eliminate all unnecessary items.

SEIKETSU – STANDARDIZE SEISO – SHINE

Maintain high standard of workplace organization. Clean your workplace throughly.

SHITSUKE – SUSTAIN

Cultivating the above 4s as a way of life.

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1.2 OBJECTIVES OF EKSA
Generally, the rebranding of 5S practices is implemented with the aim of:

Broaden the implementation of Instil a culture of creativity and
Conducive Ecosystem in Public Sector innovation in line with stakeholder’s

agencies. expectations.

The delivery of a customer-friendly Every member of the organization needs
service system is a major emphasis of to think outside the box to cultivate
EKSA’s practice. For example, a waiting elements of innovation and creativity

area should be provided. while performing their respective tasks.
For example, labelling.

Enhance their corporate image. Promote efforts supporting the
campaign to Go Green.
The environment and achievements of
an organization are important to ensure All members of the organization must
a positive perception by stakeholders or use resources optimally. Recycling
customers. For example, counters and
furniture layouts include safety aspects programs and paper saving reminders
can be done to achieve this objective.
that are also emphasized.
(KPM)

Ensure that auditing elements meet the needs of various public sector agencies.

EKSA introduces an evaluation model in the audit that takes into account the diversity of
premises as well as according to the type of services provided, it is hoped that it can cover
current needs. For example, the police and military are responsible in the security sector,

the courts play a role in the administrative sector.

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2 OVERVIEW OF THE MOSQUE
2.1 BACKGROUND OF THE MOSQUE

Landmark of New Islamic Beauty in Terengganu

Name of the mosque:
Masjid Seberang Takir

Location:
Kuala Nerus, Terengganu.

Load of people: Breath-taking view of the mosque.
1200 people
Source: Terengganu Info. Com
Building cost: https://terengganu-info.com/masjid-seberang-takir
RM2 Million
The idea to rebuild the Masjid Seberang
Construction period: Takir was sparked by the 14th Menteri
18 months Besar, Datuk Ahmad Razif Abdul Rahman
with the aim of replacing the Al-Ansar
Total area: Mosque. (Noradila Mahamad, 2020)
1.4 hectares
This mosque has received the touch of local
architects and contractors who highlight the
concept of Terengganu traditional art,
especially the dome that uses a limas roof.

Moreover, the pictures of the beauty of this
mosque that have been spread on social
media have caused this mosque to receive
extraordinary visits.
The view at night.

Source: Terengganu Info. Com
https://terengganu-info.com/masjid-seberang-takir

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2.2 MANAGEMENT STRUCTURE

Organizational chart of Masjid Seberang Takir.

POSITION ROLE
Chairman
To chair all committee meetings.
Deputy Chairman Authority to sign official letters and documents of the mosque.
Secretary Manage all mosque property with other committee members.

Treasurer Carry out the duties of the chairman if the chairman is absent.

Prepare minutes of meetings. (Annur, 2011)
Prepare annual reports related to mosque activities.
Handle all correspondence and keep important documents.

Receive and deposit mosque money into the mosque bank.
List the property of the mosque for inspection by the auditor.
Present expense accounts in committee meetings.

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2.3 SERVICES & ACTIVITIES

Masjid Seberang Takir provides many services and organizes activities, among them
are as follows:

PERFORM PRAYERS DAILY LECTURES
♥ Provide a place for Muslims ♥ Has made a schedule of Ustaz
or visitors who wish to pray.
who will give the talks every day.
RUMAH INAP
♥ Serve for the visitors. ‘GHOBOK REZEKI’
♥ Intended to help the mosque income. ♥ An initiative to help the

DAURAH KITAB TURATH community in need.
♥ Day : every Saturday.
♥ Hours : 8.00 a.m. – 4.00 p.m. BLOOD DONATION
♥ Joint effort with Blood Bank
All images are taken from: Facebook Masjid Seberang Takir
https://www.facebook.com/Masjid-Seberang-Takir-102126547890290 Unit HSNZ, Kuala Terengganu.
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3 PROPOSITION FOR EKSA ADMINISTRATION
3.1 COMMITTEE STRUCTURE

The committee structure proposed to the mosque so that EKSA runs smoothly.
It is recommended to the mosque to form an EKSA Committee Structure. With the
existence of this committee, it can increase the participation of all levels of mosque
residents who will carry out their respective roles as a whole. At the same time, it can
create a culture of consistent improvement and work together to achieve a high -
performance culture. (JPA, 2019) The committee formed will spur and launch the
implementation of EKSA. What we need to ensure is an effective and efficient EKSA
management structure so that all planning and actions will be the cornerstone of EKSA's
success in creating a conducive, productive and quality environment.

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Below are the positions in the EKSA organization and its responsibilities:

POSITION JOB DESCRIPTION
Chairman
Form an action plan for the implementation of EKSA.
Coordinator Establish EKSA policies, rules and guidelines. (ILPKL, 2016)
Determine the overall direction of EKSA implementation.
Secretary
Schedule EKSA Implementation Committee meetings.
Treasurer Monitor the implementation of EKSA activities in each zone.
Report on the progress and status of EKSA implementation.
Audit Committee
Prepare minutes for EKSA Committee Meetings.
Training Disseminate the latest information on the implementation of
Committee EKSA in the organization.
Promotion
Committee Manage budgets and finances.
Chief Zone Report the status and expenditure requirements for the
implementation of EKSA.

Conduct inspections and follow -up actions.
Propose improvements to weaknesses identified during the
audit process.

Identify and plan training and awareness programs.
Provide training plans to foster an understanding of EKSA
concepts and practices. (ILPKL, 2016)

Planning and organizing EKSA competitions.
Prepare an implementation plan for EKSA practice promotion
activities.

Hold regular meetings with group members.
Plan group activities and outline them.
Ensure that EKSA practices are implemented and fully
complied with in their respective zones.

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3.2 IDENTIFICATION OF ZONES

Zones in Masjid Seberang Takir is divided into 4 and below it there are certain areas:

PRAYER ZONE LOBBY ZONE
Open prayer area Rest area
Men’s prayer area Lobby area
Women’s prayer area JM Gallery area

WASHROOM ZONE OUTWARD ZONE
Toilet area Parking area
Wudhu’ area Rumah Inap area
Changing room area

Here are the main layout and floor plan of Masjid Seberang Takir.
MAIN LAYOUT OF MASJID SEBERANG TAKIR

Direction of each area is on the next page.

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FLOOR PLAN OF MASJID SEBERANG TAKIR

DIRECTION : Wudhu’ Area Switch Room
Prayer Area TNB Tower
Rumah Inap Dining Area Toilet
Imam’s Room OKU Toilet Garden
Mimbar Lobby Rest Area
Lift Store Room Road
Open Plains Changing Room
JM Gallery

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3.3 DOCUMENTATION OF ISSUES AND RECOMMENDATION OF
RATIFICATIONS

The issues are divided into the following zones along with the people in charge.

PRAYER LOBBY WASHROOM OUTWARD
ZONE ZONE ZONE ZONE

PIC: PIC: PIC: PIC:
Missionary Welfare Hygiene Safety
Unit
Unit Unit Unit

Prayer Zone
1. Unlabeled switches

Unlabelled switches cause all Labels must be By labelling the switch, the right
switches to be turned on because made ready with switch can be turned on & off in a

particular switches are laminate and particular place as it can save
unrecognizable. measuring 2x5 cm. electricity as well.

Standardize

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2. Scattered slippers

Shoe racks are not provided to Provide a shoe racks The availability of shoe racks that
arrange slippers and too small and a larger label have compartments will ensure that
reminders have caused slippers to “sila letakkan kasut each slipper can be neatly arranged
anda di rak yang
be scattered everywhere. disediakan” and dirt-free to re-wear.

Set In Order

Middle image source: Confetissimo - Blog Wanita -
https://confettissimo.com/ms/rumah/Perabot/rak-untuk-pesanan-kasut-dan-kemudahan.html

3. The Quran is unlisted and unlabeled

There is no list and label fixed on Hang the list on the The Quran labelled according to
the Quran where it tends to be wall and paste size and colour will be easier for
people to rearrange in particular
placed in the wrong section after 2x8cm label on the
use. side of Quran. sections.

Set In Order

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4. Unpleasant smells

The odious smell because no air Charcoal can be put The innovation of this charcoal is to
freshener is installed. This will inside the recycle reduce unpleasant odours, make the
make people uncomfortable and plastic water bottle space more comfortable and look
to absorb odours and more creative with the decoration.
inconvenient. placed on 13 poles.

Shine

Middle image source: Keluarga –
https://images.app.goo.gl/ANxgdG1cKyn9MLoU6

5. Unusable closet is not removed

No action was taken to the Closet that cannot Remove the closet that not be used
dysfunctional closet resulting in the be used must be as it can make the area wider and
usable for necessities. At the same
area being cramped and removed. time, keep the surroundings safe.
endangering the people around it.

Sort

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6. Irrelevant activities in the prayer area

Prayer areas used for irrelevant A 24x48cm This reminder can enlighten people
activities will be difficult to ensure signboard must be to use the prayer area only for
placed in front of
hygiene & safety. related activities so that cleanliness
the entrance. and safety can be maintained.

Sustain

Lobby Zone
Lobby Area

7. Notice board is not fully utilized

Unutilized notice board will result Displays By filling out the notice board,
in the mosque have no engagement information such as people will be constantly updated
monthly activities, and take part in the activities held
as the latest information is not organization chart
updated. and the latest news at the mosque.
about the mosque.
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Sustain

8. Multifunctional basket not provided

No versatile basket for umbrellas Umbrella stand are This basket can be filled with
which causes them to be placed made by putting 7 umbrellas as it will be easier to
everywhere and this issue disturbs bottles of recycled
plastic water into a seek and retrieve.
one’s view and look fibrous.
bucket.

Set In Order

Middle image source: Emerald Hijau –
http://emeraldhijau.blogspot.com/2017/

JM Gallery Area
9. No official procedure for the use of the gallery

No official application system for Create a form With this official system, users
using the gallery creates a sense of printed on A4 paper must be responsible when using the
to be completed by
irresponsibility in the use of the gallery because the person in
facilities therein. the applicator. charge will check it out afterwards.

Sustain

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Rest Area
10. Regular bins should be replaced with recycling bins

The existing rubbish bins will put Place recycling bins The use of the recycling bins will
together all disposable waste and it of different colours facilitate the collection of materials
made of polyethylene that can be recycled for the use of
cannot be recycled.
measuring the mosque.
58x73x121cm.

Shine & Standardize

Middle image source: Horme Hardware - https://www.horme.com.sg/product.aspx?id=8568

11. The waiting area is not adequately facilitated

Inadequate facilities at this mosque Recycle 8 tires to Waiting areas can be created to
make it difficult to find a seat to sit make tables and facilitate people and this thoughtful
chairs and paint it
for a while or wait for someone. colourful to make it innovation can save costs.

cheerful.

Set In Order & Shine

Middle image source: A Spicy Boy Art Décor -
https://aspicyboycatandmyfatass.com/have/billige-havemobler-ideer-fotos-og-diy-tips/

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Wash Room Zone
Toilet Area

12. Cleaning tools are disorderly

Cluttered cleaning equipment The upside-down Use a cleaning trolley to look
illustrates that the mosque does not rolling cleaning cart organized and help the cleaners to
maintain its cleanliness as well as can hold 3 brooms, clean every space in the mosque
1 mop, some sprays
possible. easily.
and tissues.

Set In Order & Shine

Middle image source: Pinterest - https://www.pinterest.co.uk/pin/334673816055165611/

13. Toilets are improperly used

No reminders to use the toilet The description for The notice can prevent people from
properly caused the toilet to rupture the use of the toilet squatting on toilet bowls and
should be pasted on
as there were some individuals the wall and put the prevent the mosque facilities from
squatting on it. label ‘sila gunakan being damaged.
tandas dengan cara

yang betul’

Sustain

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Outward Zone
Parking Area

14. No signboard ‘tempat parkir motosikal’

Signage not erected leads to Motorcycle parking By putting up a signboard, this
parking of motorcycles in any place signs with standing alerts motorcyclists to park at the
metal dimensions right place and the parking lot can
and this can narrow the space. 46x32x119.4 shall
be used optimally.
be placed in the
parking lot.

Set In Order & Standardize
Rumah Inap Area

15. No drain covers

Unclosed drains can cause rubbish Place a No more waste disposal in the
being dumped into them causes it to 99.5x17x4cm mild drains, unclogged and at the same
clog up until water overflows and steel drainage cover.
time focus on safety aspects.
result injuries to people.

Shine & Standardize 17

4 CONCLUSION & LEARNING REFLECTIONS

4.1 CONCLUSION
In conclusion, the implementation of EKSA contributes a lot to the benefits that the
mosque will get. By implementing EKSA and adopting 5S, it can create a conducive
mosque environment in line with the objectives of the establishment of EKSA.
Conducive is meant to be clean, organized, tidy and safe. Productivity can also be
improved where items are easily detected quickly. Not only that, all the space in the
mosque can be used optimally while improving the image of Masjid Seberang Takir. In
the meantime, the level of safety that is also emphasized can prevent any accidents.
Thus, the committee that plays a key role in EKSA will always ensure that the
environment inside or outside the mosque is clean from dust and dirt. It is hoped for all
committees to work together in generating creative ideas then implementing them.
Therefore, it can increase the efficiency and effectiveness of the implementation of
EKSA in mosques. Without realising, EKSA can cultivate the spirit of teamwork or
esprit de corps (JPA, 2019). In essence, the effort will certainly bear fruit if various
effective measures are taken to overcome the problems proposed above so that EKSA
can be implemented successfully.

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4.2 LEARNING REFLECTIONS
In completing the PAD253 project assignment, the process of researching and

making our digital report at Masjid Seberang Takir gave us a very valuable opportunity.
Our research began with a broad desire to learn 5S and EKSA for better quality
management. Academically, we are able to apply what is learned in the Principles of
Public Sector Quality Management (PAD253).

Furthermore, we are able to improve our communication skills because meeting
with many superiors requires our confidence. We feel very proud that the difficulty
taken in obtaining the information ultimately brought a return that greatly helped us in
completing this assignment. In fact, the creativity and unique contributions lead to a
very remarkable collaboration between group members.

However, unlike previous course work, various obstacles had to be overcome in
the process of preparing this paper. The worsening COVID-19 pandemic resulted in
movement control orders being implemented. With this limited step, we cannot go
together to the Seberang Takir Mosque as we should. Only two members can go to the
mosque to get all the information, take pictures and so on.

Alternatively, we cooperated through discussions held on Google Meet and have
spent hours putting together ideas as best we can. The very active members of the group
made each of them unaware of the meaning of despair and diligently completed the
work of this course successfully.

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REFERENCES

Annur. (2011, December 5). Tanggungjawab dan Senarai Tugas Setiausaha Masjid
dan Timbalannya. Retrieved from Rakan Masjid Annur:
http://myannur.blogspot.com/2011/12/tanggungjawab-dan-senarai-
tugas_05.html

ILPKL. (2016, July 30). Peranan Jawatankuasa. Retrieved from Laman Eksa ILPKL:
http://www.ilpkl.gov.my/eksa/index.php/organisasi/jawatankuasa-
pemandu/peranan-jawatankuasa.html

JPA. (2019). Panduan Pelaksanaan Ekosistem Kondusif Sektor Awam (EKSA) JPA.
Retrieved from Jabatan Perkhidmatan Awam Malaysia:
https://docs.jpa.gov.my/docs/pelbagai/2019/Garis_Panduan_EKSA_JPA2019.
pdf

KPM. (n.d.). Kementerian Pendidikan Malaysia. Retrieved from
https://www.moe.gov.my/menumedia/media-cetak/penerbitan/buku-
panduan/1167-buku-garis-panduan-eksa-kpm-versi-2-0/file

MAMPU. (2021, May 20). Ekosistem Kondusif Sektor Awam (EKSA). Retrieved from
Unit Pemodenan Tabiran dan Perancangan Pengurusan Malaysia:
https://www.mampu.gov.my/ms/ekosistem-kondusif-sektor-awam-eksa

Noradila Mahamad. (2020, September). Mercu keindahan baharu Islam. Retrieved
from Utusan Malaysia: https://www.utusan.com.my/gaya/2020/09/mercu-
keindahan-baharu-islam/

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