Job Vacancy

GROUP ASSIGNMENT OF
REPORT WRITTING

SEMESTER 2 2021/2022
SESSION 1/SBSFH

VACANCY

Lecturer: Dr. Ruzita binti Selamat

CONTENTS

PAGE 3

JOB DESCRIPTION & JOB
SPECIFICATION
- E-commerce Support
- Sales Advisor
- Survey Interviewer
- Business Development Executive
- Human Resources Admin Assistant

PAGE 16

RANKING POSTER
- Most appropriate
- Appropriate
- Average
- Improper
- Very Improper

PAGE 20

NEW POSTER
- E-commerce Support
- Sales Advisor
- Survey Interviewer
- Business Development Executive
- Human Resources Admin Assistant

PAGE 26

REFERENCES

the utilization of a source of information
to figure out something

JOB DESCRIPTION & JOB SPECIFICATION • PAGE 03

JOB DESCRIPTION
&

JOB SPECIFICATION

Meaning of Job Description: Meaning of Job Specification:
A list of the tasks, obligations, and - A list of the tasks, obligations, and
responsibilities (TDRs) that come responsibilities (TDRs) that come
with a specific position. with a specific position.

Important elements: Skills, knowledge, ability, and other
Occupational title attributes are all part of the job
TDRs are described briefly. requirements.
Detailed descriptions of the tasks
involved in performing each key A person's skill level refers to his
duty are included in the list. or her ability to accomplish a
specific task.
Knowledge is factual or
procedural information that is
required to complete a task
correctly.
An individual's ability is their
overall, long-term capability.
Other qualities include job-
related licenses and certificates,
as well as personality attributes.

Executive-Customer Service

scicom (MSC) Bhd is a leading Malaysian technology and Business Process

Outsourcing (BPO) firm that helps businesses around the world harness the power of
emerging technologies. Scicom's strength rests in its ability to deliver end-to-end
service, implementing recognised integrated and forward-thinking solutions to help
clients prosper in the digital age. This company is located at Menara TA One, 22, Jalan
P.Ramlee, 50250 Kuala Lumpur, Malaysia, on the 25th floor. The Executive-Customer
Service role is what Scicom is seeking for (E-commerce Support).

Ecommerce support service refers to how online businesses help customers with
anything from completing online purchases to resolving problems, all while
maintaining a consistent customer experience across channels and platforms.

The following table contains the job description for e-commerce support:
JOB DESCRIPTION

Responsible for handling customer calls and emails regarding online products and
services.
Support the contact centre in both spoken and written English as well as Bahasa
Melayu.
Supporting the contact centre in written and spoken Mandarin will be an advantage.

PAGE 04 • JOB DESCRIPTION

UNIVERSITI TEKNOLOGI MALAYSIA PAGE 05

E-COMMERCEE SUPPORT

JOB
SPECIFICATION

Qualification Must complete their Diploma and Degree.

Skills Excellent command of spoken and written
English and Bahasa Melayu for Malaysians
only.
Ability to read, write and speak Mandarin is
an advantage.

Personalities Possess initiative and also able to work
independently and as a team.
Salary & Dynamic, highly motivated and a result-
Benefits oriented team player with good
interpersonal skills.
PAGE 0 5
During probation RM 2500.
Upon confirmation Rm 2800.
Add RM 500 for Mandarin Langguage
allowance.
Performance-related allowance on a
quarterly basis.
15 days Annual leave.
14 days Medical leave.
Medical and hospitalization insurance
coverage.

06 | JOB DESCRIPTION SBSD2023 - 02

Sales Advisor Toyota Sales Company

A Vaccine Sales Consultant is

needed by a Toyota Sales Company in
Sri Aman, Betong. They require a
dynamic and enthusiastic employee.
Toyota Motor Corporation is
headquartered in Toyota City, Aichi
Prefecture, Japan and Bunkyo Ward,
Tokyo. Since 2008, Toyota Motor
Corporation has gradually replaced
General Motors as the world's No. 1
auto manufacturer.
Sales consultants are car sales service personnel who provide
consulting-style professional automobile consumption consulting and
shopping guide services to customers. These companies offer customers
products and services that are tailored to their specific needs and
interests.
The following table shows the job description for a Toyota Sales Advisor:

Job Description

To develop a good customer network, daily learning progress and sharing
the best Toyota information is required.
Provide customers with test drives and financing alternatives whenever
appropriate.

To gain Toyota customers' loyalty and confidence, provide the greatest
customer service achievable.

Assist Toyota customers with their vehicle servicing appointments after
the vehicle is delivered.

MAY 2022 JOB SPECIFICATION |07

JOB SPECIFICATION
Qualification A candidates must possess at least
SPM/STPM/Diploma.

Experience Working experience in sales and an
understanding of the automobile industry
will be advantageous.

Skill Proficient in both written and spoken in
English, Malay & Mandarin.
Good understanding of social media and
online marketing. (Facebook, Instagram, and
TikTok)

Salary & Benefit RM2500 to RM5000.
Medical and Dental Benefits, Maternity Leave
and Paternity Leave, 14 days of Annual Leave,
Training and Career Growth Guidance,
Overseas Incentive Travel,

PAGE 08 | SURVEY INTERVIEWER JOB VACANCY

PE Research is a privately held Survey
economic consulting firm with a Interviewer
reputation for delivering results to its
clients around the world. The office is

NZX Commercial Centre, which is near

Lembah Subang LRT (Kelana Jaya line),

Petaling Jaya, Selangor and only 10

minutes walk from LRT. This company

is looking for a survey interviewer and is

advertising the position on the

company website to anyone who is

interested.

By interviewing people, survey interviewers collect facts and

opinions. They conduct interviews for market research firms,

government agencies, and other organizations. The survey

interviewers also have the capability to conduct nationwide

surveys, profiling, project formulation and assessment, statistical

analysis, and strategic and development planning.

This table contains the job descriptions for the survey

interviewer vacancy at PE Research Sdn Bhd:

Job Description

Call potential respondents or companies to make appointments for
interviews.

Interview people at businesses, either in person or by telephone.

Follow set questions on the survey questionnaire.

Annotate the answers on a survey form or computer.

Keep record of the interviews for review by the survey supervisor.

JOB SPECIFICATIO19N

survey

interviewer

Qualification

Minimum Diploma and above or with survey
experience.

Experience

Nope,
Training will be provided by the company.
Candidates may serve a two-week probationary period.

Skill

Good analytical skills.
Ability to communicate in English and Bahasa
Malaysia.
Ability to follow instructions.
Pleasant personality with good communication skills.
Good listening and understanding skills for accurately
recording information.

Salary

Daily pay for this employment, which is RM80 per day.

UTM HUMAN RESOURCES MANAGEMENT | 09

BUSINESS DEVELOPMENT EXECUTIVE | 10 BUSINESS
DEVELOPMENT

EXECUTIVE

Ventaserv Sdn Bhd is a smart vending machine supplier in Malaysia,

dedicated to providing the best smart vending experiences by offering major
international brands and state of the art vending intelligence.

Business Development Executives need to have their own responsibilities
and roles in the company, that is they need to identify new sales opportunities
in the market, business development executives also need to identify potential
customers to make good sales decisions for them and most importantly
business department executive must build customer relationships to provide
after sales service. Ventaserv Sdn Bhd are looking for talented and capable
individuals who are keen to start their career to join our team and their
company based in Sekitar 26 HICOM Shah Alam. Ventaserv Sdn Bhd
provides detailed information for business development executive recruitment.

Job Description

Sourcing of new customer for placement of vending machines.

Plan and execute daily sales activities independently.

10

BUSINESS
DEVELOPMENT

EXECUTIVE

JOB
SPECIFICATION

Personalities Qualifications

Self-motivated Malaysian citizenship.
Positive working attitude Possess at least Highest
Able to perform under Secondary/STPM/"A" Level/Pre-U,
pressure Diploma/Advanced/Highest
Graduate/Diploma in relevant to
Skills apply.
Fresh graduates.
Able to communicate Have own transport.
fluently in English, Bahasa
Malaysia Salary & Benefit
*Bonus - Local Dialects.
Familiarity with Microsoft Earn up to RM 3,000 +/- per month
skills Attractive COMMISSION scheme

Earn up to RM 3,000 +/- per month!!

Attractive COMMISSION scheme

Mail your application to:

Human Resources, Ventaserv Sdn.Bhd. (1191864-P)

29, Jln Serendah 26/41, kawasan Perindustrian Hicom,

404000 Shah Alam, Selangor wTewl: +w6.0v3e-n51t3a1s0e3r0v0.com
OR

Send your resume by visiting the company website at

http://ventaserv.com/contact-us/career-join-us/

BUSINESS DEVELOPMENT EXECUTIVE | 11

HUMAN

RESOURCES

ADMIN

ASSISTANT

XVIPI SINERGI SDN BHD is a car rental firm that provides
automobile services to passengers to make getting about easier.
To suit the needs of a wide range of consumers, XVIPI SINERGI
SDN BHD offers sedans, MPVs, and luxury cars in various
categories, according to the customer's wants and budget. XVIPI
SINERGI SDN BHD is a Malaysian company with branches in
Selangor, Melaka, Pahang, and Johor. Because XVIPI SINERGI SDN
BHD has organised all of the states into districts, car rental
services are available. For a position in Shah Alam, XVIPI SINERGI
SDN BHD is looking for an HR Admin Assistant.

Ad m i n i s t r a t i v e A s s i s t a n t s i n H u m a n R e s o u r c e s ( H R ) a s s i s t

management-level employees with a number of activities. An HR
Administrative Assistant's major responsibility is to gather and
manage all employee data, but they are also involved in the
recruiting, hiring, and training of new employees.

Job Description
Assist with day to day operations of the HR function and duties
Provide clerical and administrative support to HR Admin Executive.
Update human resources databases by inputting information on new hires
and leaves.
Compile and update employee records (hard and soft copies).
Process documentation and assist preparing reports relating to HR and
operation issues.
Deal with employee requests regarding human resources issues, rules and
regulation.
Assist to source candidates and update databases.
Assist in payroll preparation by providing relevant data which is absence, OT,
leaves and other.
Communicate with public services when necessary.
Any task given from management.
This table contains job descriptions for the post of Human
Resources Admin Assistant at XVIPI SINERGI SDN BHD.

PAGE 12 • HUMAN RESOURCES ADMIN ASSISTANT

JOB SPECIFICATION

Experience:

1 year of experience

Qualification:

Minimum diploma in related field.

Skill:

Familiar with Employment Act
& Industrial Relation Act.
Proficient in Microsoft Office
tools which are Excel and word

Salary &Benefit

RM 1500 per month
EPF, SOCSO, and Annual Leave
are all available.

Working hours:
9:00 a.m. to 6:00 p.m

(5 days a week)

MAY 2022 • PAGE 13

RANKING
OF THE
POSTER

MOST APPROPRIATE,
APPROPRIATE,
AVERAGE, IMPROPER,
VERY IMPROPER

PAGE FOURTEEN | JOB VACANCY

UTM|PAGE SIXTEEN

most 1

appropriate

This HR Administrative Assistant job vacancy at XVIPI SINERGI SDN

BHD has detailed information about the job description, requirements,
offers and working hours. This gives the applicant a better
understanding of the job and the company to which they are applying.
Let applicant knowing the job position and qualifications to apply.
Throught provide detailed requirements to let applicants know whether
they meet and master the skills required by the company. In addition,
the clearly instructs the candidate how to apply for the position,
providing an email address and phone number. This also makes the
process of submitting a resume easy and correct for the applicant.

GROUP SIX|PAGE SIXTEEN

ETAIRPORPPA

2

The poster for Business Development Ventaserv Sdn Bhd has made it
easier for employees to apply for
Executive can attract employees and jobs by emailing your application
they have provided or the
it shows job details that are very easy employee can send their resume by
visiting the company website listed
for them to understand. The company, on the poster. If they would like to
ask a question please contact them
has provided simple and easy details or browse their website which has
been listed on the poster.
for employees to understand in the

Business Development Executive

position. The job has also provided a

rather attractive commission scheme

and provided a reasonable salary.

3 AVERAGE

The poster job vacancy Scicom (MSC) Bhd shows that they know what they
want and are looking for. The poster is complete and full of information
needed by someone who wants to apply for a job. Therefore, it can facilitate
Scicom and the applicant because they have put a requirement that allows a
person to hold the position. All information related to the position is clear and
easy to understand by the applicant.

2022|PAGE SEVENTEEN

iompperr This job posting for a survey
interviewer at PE Research Sdn
4 Berhad includes all of the
necessary details. This poster
Survey Interviewer contains information on the job
description, requirements, salary,
PE RESEARCH SDN BHD benefits, and other relevant
information for candidates
PAGE 18 interested in this position. This
poster included information such
as the company's email address
and the phone number of the HR
department. The prospects can
readily contact or seek further
company information at the site
near Lembah Subang LRT, either
online or offline. It has an icon that
provides additional information
about the job opportunity.
However, it is simple and boring to
read.

im5vpeprreyor Toyota's Sales Advisor

Toyota's advertisement PAGE 19

clearly stated its job

requirements at the

beginning and listed in

detail the daily tasks and

the qualities of the required

employees, as well as the

benefits. The poster is very

clear and step-by-step.

However, the poster is too

long; it takes a long time to

read all of the content, and

the background of the

poster is boring white.

There is no point of view

that can interest others.

When the poster cannot

attract people to read,

people will gradually lose

patience, resulting in the

inability to fully read the

poster's contents.

JOB VACANCY | PAGE 20 NEW
POSTER

-NELSON MANDELA

The greatest glory in living lies not in never falling,
but in rising every time we fall.

PAGE 21

PAGE 22

PAGE 23

New Poster of Job Vacancy for business development executive
at ventaserv sdn bhd

PAGE 24

PAGE 25

PAGE 26

REFERENCES

Careers.govt.nz, (n.d.). Survey Interviewer. Retrieved from,
https://www.wintec.ac.nz/future-you/explore/jobs/advertising-and-marketing/survey-
interviewer#:~:text=Survey%20 interviewers%20
collect%20facts%20and,government%20agencies%20and%20other%20organisations

JobStreet, (May 15, 2022). Toyota Sales Advisor (New & Used Car). Retrieved from,
https://www.jobstreet.com.my/en/job/toyota-sales-advisor-new-used-car-4935102?
jobId=jobstreet-my-job-4935102&sectionRank=2&token=0~44062811-119f-4189-
bb50-29a84a371b10&searchPath=%2Fen%2Fjob-search%2Fsales-advisor-
jobs%2F&fr=SRP%20View%20In%20New%20Tab

，Kaleigh Moore, (May 24, 2022). 7 Best Practices for Effective Ecommerce Customer

Service. Retrieved from https://www.helpscout.com/blog/ecommerce-customer-
service/#what-is-ecommerce-customer-service

PE Research, (n.d.). Callers / Survey Interviewer. Retrieved from,
http://www.peresearch.com.my/careers.html

，Sales Advisor, (n.d.). Retrieved from https://baike.sogou.com/v7662934.htm

TalentLyft, (n.d.). HR Administrative Assistant Job Description Template. Retrieved from,
https://www.talentlyft.com/en/resources/hr-administrative-assistant-job-
description#:~:text=Human%20Resources%20(HR)%20Administrative%20Assistants,a
nd%20training%20of%20new%20employees

Universiti Teknologi Mara, (August 25, 2020). E-commerce support (online shopping).
Retrieved from,
https://careercounselling4u.uitm.edu.my/index.php/job-posting/1257-e-commerce-
support-online-shopping

Universiti Teknologi Mara, (June 17, 2020). Ventaserv Sdn Bhd - Business Development
Executive & Accounts Assistant. Retrieved from,
https://careercounselling4u.uitm.edu.my/pkk/index.php/job-posting/772-ventaserv-
sdn-bhd-business-development-executive-accounts-assistant

XVIPI Car Rental, (June 20, 2019). Human Resources Admin Assistant (Immediate
Hiring). Retrieved from, https://xvpcarrental.my/human-resources-admin-assistant-
immediate-hiring/

TEAM MEMBERS

NURHAZIQ HAIKAL BIN HAIRULHISAM
A21BS0108

UNIVERSITI TEKNOLOGI MALAYSIA | PAGE 27 PAN JIA JU SITI HAJAR BINTI AHMAD FUZI
A21BS4005 A21BS0134

PONG YU XIN SUM SI YAO
A21BS0127 A21BS0143

ALONE WE CAN DO SO LITTLE
BUT TOGETHER WE CAN DO SO MUCH

PAGE 28

JOB

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