BY : THE SNACKIES FRIENDS DELICIOUS TREATS COMING YOUR WAY Snackies 101
1. INTRODUCTION ... 1 2. SNACK PRODUCTS ... 2-3 3. SOURCING INGREDIENTS AND SUPPLIERS ... 4-5 4. CUSTOMER SERVICE AND FEEDBACK ... 6-8 5. CHALLENGES AND SOLUTIONS ... 9 6. CONCLUSION ... 10 THE SNACKIES 101
1 INTRODUCTION ABOUT US The Snackies Friends is a new partnership business that was owned by three friends who operate in Politeknik Shah Alam. The name of the business was generated from the snacks that we sell and the friendship between the three of us The first ever product we sold was Popia Nestum and it got really good feedback from our fellow customers. From then on, we continue to release various unique flavors such as Matcha Flavor and the Salted Egg. We made the recipes by ourselves and to our surprise our customers kept repeating orders from us and gave great feedback about our product. Nowadays we sell Kerepek as we have been too busy to make our Popia. We’re glad that our fellow customer seems to enjoy our brandnew product which is Rempeyek, Cheese Con, and Cheesy Ring. We hope that in the future, our business will grow successfully and we will expand our business so that we have a variety type of snacks that we can sell.
Popia Nestum Matcha Popia Salted Egg Popia Nestum Makes for a delightful snack that's perfect for satisfying your sweet and milky cravings, while also enjoying the crunchy texture of popia. Nestum, a popular cereal brand, is used to create a creamy and flavorful filling for the popia. Give it a try and experience the perfect blend of sweetness, milky goodness, and crunchiness in every bite! Popia Nestum Matcha is a unique snack that combines the flavors of latte matcha and Popia crispy texture. The matcha, a finely ground green tea powder, adds a rich and earthy flavor, while the Nestum cereal provides a sweetness . The crispy texture of the popia, adds a satisfying crunch to each bite. Overall, Popia Nestum Matcha is a delicious and innovative snack that is sure to delight matcha lovers alike. The combination of salted egg and crunch from the popia creates a delightful sensory experience. The salted egg adds a rich, savory flavor and slightly sweet. The crunch from the popia, provides a satisfying texture The crunchy exterior gives way to a soft, flaky interior that melts in your mouth . Together, these flavors and textures create a harmonious balance that is both comforting and satisfying. SNACK PRODUCT 2
Rempeyek Cheezy Ring Cheese Cone The viral snack , Cheese Cone! These cones are filled with a delicious and addictive cheese powder that's sure to satisfy your cravings. The cheese powder is made from high-quality cheese that's been finely ground into a fine powder, giving it a rich and savory flavor. It's the perfect snack for cheese lovers everywhere. Try it for yourself and see why this snack is going viral! Mini rempeyek are a popular snack in Southeast Asia. The addition of ground peanut to the rempeyek dough gives it a nutty and rich flavor. The ground peanut also adds a crunchy texture to the rempeyek, making it a satisfying snack to munch on. Overall, mini rempeyek with ground peanut are a delicious and unique twist on this traditional snack. The ring shape makes it fun and easy for little hands to hold and eat. It's a great snack option for parents looking for something that's both delicious and convenient for their children. Plus, with the combination of sweetness and cheesy flavor Overall, this ring-shaped snack is a tasty and enjoyable treat that's perfect for kids of all ages! SNACK PRODUCT 3
SOURCE INGREDIENTS AND SUPPLIER 4 Bake with Yen Bake With Yen is a specializes in the manufacture, supply & distribution and retail of baking ingredients, premixes, accessories and tools. In this shop, we fullfill our ingridients and tolls for our homemade product. Whisk ingredient sdn bhd Whisk ingredient sdn bhd specializes in ingredients supply which helps the snackies Friends make our homemade product. Giant Hypermarket Giant started in 1944 when it's very first provision store opened in Sentul Pasar, Malaysia and expanded with the opening of the Teng Minimarket Centre in Bangsar in 1974.Today, Giant is Malaysia's top mass market retailer of everyday items, with over 46 stores located across Peninsular Malaysia. A leader in the retail industry, Giant has grown to become one of the country's most beloved brands
Pasaraya Matahari Pasar Raya Borong Matahari was founded as SelfService Wholesalers (SSW) Sdn. Bhd. on 25th Jan 1999. It had targeted a demographic of hawkers, petty traders, canteens and factories surrounding the outlet. The supermarket relocated to a new building across the road in November 2005. Econsave Econsave is a supermarket chain in Malaysia owned by Econsave Cash & Carry Sdn. Bhd. It was founded in 1955 by the Lai family as a sundry store in Klang, Selangor. Econsave is also known to manufacture "Econsave" and "E&S" branded goods. SOURCE INGREDIENTS AND SUPPLIER 5
CUSTOMER SERVICE AND FEEDBACKS The Snackies friend aim to provide assistance, answer questions, and ensure customer satisfaction. We often help to ease Customer who need help or handle Customer curiosity before their purchase. For us customer service is important because providing excellent customer service can build trust and encourage repeat business. The Snackies Friend received quite excellent customer feedback. Majority of our customers usually ordered repeatedly since they are satisfied with our product Customer Feedback Customer Service 6
Below are some of the Feedbacks we received from our customers : 7
More reviews from our customer <3 8
Limited Financial Resources Solution: We collect some money from each group members , and make the money collected as business capital Time Constraints Due to Academic Commitments Solution: Develop a realistic schedule that allocates specific times for both academic assignments and business-related activities Lack of Business Experience Solution: Leverage the diverse skills within the group. Research and educate ourselves collectively, dividing responsibilities based on individual strengths. Seek guidance from online resources , or lecturers CHALLENGES AND SOLUTIONS 9
CONCLUSION In the conclusion, the variety collection of snacks in our business such as Popia salted egg, Popia Matcha and Popia nestum got a huge support from the various type of the customer. Our objective is to only give a good quality product to our customer. We also appreciate those who are keep supporting us throughout this journey. Our only hope is to make sure we could improved the quality and our service in a future. Last but not least, we hope this book will attract the reader to be with us and explore the variety of the product and also supporting our businesess in order for us to expand our business in a worldwide market 10
until w again e meet 2023 THE SNACKIES 101 B Y T H E S N A C K I E S F R I E N D S