DON HOWE PROPERTIES

TWO YEAR PROPERTY MANAGEMENT
PERFORMANCE REVIEW



• The previous management company was not enforcing late fees even
though numerous tenants were paying late.

• Charter Management Company has collected $17,000 in late fees.

• Previously, rent increases were not enforced.
• Charter Management Company has collected $25,000 in past due

rent and $33,000 in rent increases (for existing leases only).

• Previously, the enforcement of security deposits was inconsistent.
• Charter Management Company collected $5,600 in uncollected

security deposits(for existing leases only) since implementation.

Collections Prior to Management Charter Management Company
$0 $17,000
Late Fee Collections $0 $33,000

Rent Increases/ $0 $25,000
(for existing leases only)
- $5,600
Past Due Balances for $0 $80,600
Rent Increases

Collection of Security Deposits
(for existing leases only)

Collected



• When Charter Management Company assumed responsibility for property
management, we began enforcing the “Maintenance and Repair” section of
the lease. Prior to our management, the owner was paying for many repairs
that were actually the responsibility of the tenant. This number is hard to
quantify, but countless dollars have been saved by changing this practice
and enforcing the lease terms.

• City of Collegedale issued a fine at 5926 Howe Lane as signage was
installed without a permit and then multiple requests for removal were
ignored.

• Charter Management Company contacted the City of Collegedale and
removed the sign avoiding the $30,000 fine.

• Two Properties, The Market at Collegedale and 5926 Howe Lane, were not insured.
Once the construction was completed the building risk policy was cancelled; however,
no new insurance policy was put in place. If either of these buildings had suffered a
disaster (i.e. fire or water), the owner would have had to assure all financial responsibility.

• CrehsaurlttienrgMinanaasgaevminegnstoCf o$m14p,a2n7y8.solicitated bids from multiple insurance companies

• Previously, the owner was paying the water bill for Valenzuela & Howe
tenants and Nooga Boutique.

• Charter Management Company has saved approximately $3,000 by
having all the tenants pay their water bill.

Paid Water Bills for Valenzula
& Howe and Nooga Boutique

Savings Prior to Management Charter Management Company
$30,000
Prevented Signage Fine from $0
City of Collegedale $0 -
($3,000) $14,278
Insured Two Properties $3,000
that were not Insured $47,278

Competitively Bid the Insurance

Paid Water Bills for Valenzuela
& Howe and Nooga Boutique

Saved

Total Savings & Collections Prior to Management Charter Management Company