Why Managers Need Field Force Management
Software for Task Management
Why is Field Force Task Management Important?
Field executives rarely visit the office.
Therefore, task assignment and
coordination can be a nightmare for
managers.
Task management helps managers to be
in charge of what goes on in the field. It
gives executives an understanding of how
they can manage their working hours.
Prerequisites of Task Allotment
Managers need to assign tasks to Executives:
Closest to the field location
Best suited for particular operations
Who are not otherwise engaged in urgent tasks
Executives need to be aware of:
What task to do next
How to manage time and routes
The documents required for the next task
Challenges of Task Allotment
Managers need to check with each
executive to know where they are located
Urgent tasks need to be allocated quickly
but manual allotment and coordination
takes too much time
Coordinating with multiple people to check
availability for a single task may cause
confusion
Executives spend too much time revisiting
their route for the day according to
changes in tasks
Field Force In-app location tracking
Management
Software Simplifies Prioritize to-do lists
Task Allocation
Comprehensive executive
strengths and weaknesses
profiles/reports
One-on-one coordination
Only finalize task changes when
they’re visible on the app
dashboard
Challenges of Task Conduction
Executives have to follow the optimized
route for the least resource and time
wastage
Managers need to offer accurate ETAs to
clients and customers
Multiple-platform coordination can get
confusing for simple task-related doubt
resolution
Executives need to maintain acceptable
customer relations
How FFM Software Simplifies Task Conduction
Route management through
geofences
Real-time tracking for exact
executive location information
In-built chatboxes for easy task
coordination
Challenges of Task Completion
Managers need exact proofs of
delivery or task completion reports
Executives need to carefully handle
exclusive documents
Managers need to know how well the
task was conducted to see if similar
tasks can be assigned to the executive
in the future
How FFM Software Simplifies Task Completion
Geofence-triggered PODs
Digital and customizable
forms
Detailed executive and task
reports