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Published by rialtonetwork, 2020-05-21 12:40:46

Rialto Progress Rialto Responds 2020

Rialto Progress Rialto Responds 2020

R I A LTO R E S P O N D S 2020

Rialto Responds

WE ARE ALL IN THIS TOGETHER / COVID-19
Stay informed, stay safe

Public Information (909) 820-2525, ext. 2099

THE COMMUNITY MAGAZINE OF THE CITY OF RIALTO

yourrialto.com

Rialto City Council, City Clerk,
City Treasurer and Department Heads

Deborah Robertson...................................................................................................................................................... Mayor
Ed Scott............................................................................................................................................................ Mayor Pro Tem
Joe Baca Jr....................................................................................................................................................Council Member
Rafael Trujillo...............................................................................................................................................Council Member
Andy Carrizales...........................................................................................................................................Council Member
Barbara A. McGee............................................................................. City Clerk / Director of Management Services
Edward J. Carrillo.............................................................................................................................................City Treasurer
Rod Foster.......................................................................................................................................................... City Manager
Stephen Erlandson..........................................................................................................................Deputy City Manager
Eric Vail.................................................................................................................................................Interim City Attorney
Mark P. Kling..........................................................................................................................................................Police Chief
Vacant.......................................................................................................................................................Director of Finance
Angela McCray................................................................................................................. Director of Human Resources
Sean Grayson............................................................................................................................................................ Fire Chief
Savat Khamphou...........................................................................................Director of Public Works/City Engineer
Matt Schneider.................................................................................................Director of Community Development
Perry Brents.................................................................................................................. Director of Community Services

City Council Meetings: 2nd & 4th Tuesday, 6:30p.m.

CABLE ADVISORY COMMISSION NEIGHBORHOOD & HOUSING TRANSPORTATION COMMISSION
Oscar Samuel Hinojosa Jr. PRESERVATION & BEAUTIFICATION Allan Kirst
Daniel E. Peeden COMMISSION Kelvin Moore
Joe Lyons Joanne T. Gilbert Joshua Holeman
Roy Mason Linda Goffney John Plasencia
Shelanda Langdon Johan S. Rodriguez
Meeting Information: Jennifer L. Morris Stacy Augustine
3rd Monday – 6:30 pm Theresa Schneider Vacant
Council Chambers, City Hall Vacant (Student Commissioner) Vacant (Student Commissioner)
Responsible Department:
City Clerk/Management Services Meeting Information: Meeting Information:
(909) 820-2519 3rd Wednesday – 6:00 pm 1st Wednesday – 6:00 pm
Council Chambers, City Hall Council Chambers, City Hall
HUMAN RELATIONS COMMISSION Responsible Department: Responsible Department: Public Works
William Richard Brown III Development Services (909) 421-7246 (909) 421-7279
Judy Combs
Karen Lozano PLANNING COMMISSION UTILITIES COMMISSION
Lino Martinez Dale Estvander Richard Chitwood
Channing T. Hawkins, Sr. Frank Gonzalez June Hayes
Brenda Parker Artist Gilbert Kevin Carlson Kobbe
Vacant Jerry Gutierrez Barbara Zrelak - Rickman
Student Commissioner - Iselle C. Figueroa John A. Peukert James Shields
Al H. Twine Vacant (Student Commissioner)
Meeting Information: BarBara L. Chavez Meeting Information:
2nd Monday – 6:30 pm Vacant (Student Commissioner) 3rd Tuesday – 6:00 pm
Council Chambers, City Hall
Responsible Department: Meeting Information: Council Chambers, City Hall
City Clerk/Management Services 2nd & last Wednesday – 6:00 pm Responsible Department: City Admin
(909) 820-2519 Council Chambers, City Hall (909) 820-2525, ext. 2062
Responsible Department:
MOBILE HOME RENT Community Development RECREATION COMMISSION
REVIEW COMMISSION (909) 421-7246 Joe Britt
Barbara Blackston James Maldonado
Sara Garcia HISTORICAL PRESERVATION Janice A. Morrison
Carole D. Sharp COMMISSION John Silva
Robert Wilson Albert Calderon Scott Robert Sparks
yourrialto.com Paul Adam Verdugo Jose M. Aparicio
Meeting Information: Suzanne T. Chitwood Noemy Clara
As Needed Lisa L. Bartley Vacant (Student Commissioner)
Council Chambers, City Hall Tina Meyer Meeting Information:
Responsible Department: Vacant (Student Commissioner) 1st Tuesday – 6:30 pm
City Clerk/Management Services
(909) 820-2519 Meeting Information: Council Chambers, City Hall
4th Monday – 6:00 pm Responsible Department:
Council Chambers, City Hall Community Services
Responsible Department: (909) 421-4949
2 Community Development (909) 820-2505

A Community Message City Manager’s Message

RRoiSoaoWfftiluFduaftisaioneroyWelnansplForrCaywnschtosotevomuseiIhaahlidatrotueipcutrsYtlfneshrnpeywboaolpvsterprodoooeoagioelodeotsinMmbteLaeusdesnuitwacashirphauspnfdornhetntywrineenerTsypamehmaeoantksouguooetsitfdondtrhrhpbsufyaseiernsmufrfCeuesctaareu.otane,rproolishouhsedpo.chngceenneestAactieeruoyeuecit.v.eflnacteheiCnigatrmtaiiwsdrlyhaattecisdgnThnvtoWenpsdcah,yRtllrihdiuteoeihtpaotd,etotaintyswebhar.ihlnyieiniumdeosarmotyceuafsdmoliUtoytelgicakbemsaslofnaheyohef,eeowgtatrpmoentetnfdu.ooemndnaplefsyiaur,eeoo,odeordtsRusionicuaIasrpeoldnPfmlaw.antotellresthuydelbaionon,ldonCstura,nuenyail,a,alceesphtnlsnl.goi,pssstsrtsdibOthls,aocmwateohuceiaerfioIptgca,usnawbotamerrgisreVahoohoitat.anniylt,ephrleeeneeotaiemeremramlaIngnnlhFaewletR.atagnDleaylraeacic,elomTaarhntegyooirtstlaldeaomo-atfsosrheuhoeoedosuroro1i,eeelc,ksrkdoamgeautfotruarf9feuenconCennrehotsodvratdfrrremt’ohrattswudiehroriniyeohohsserc(etnsirsesdpawidevdmpoeiscimetteioawcglsmbreehhhsrollsfwfo.I–antl,omrceaaueereieeehbt,maotFnffoorcwrrthccdltmftoeeutkdpyv,aruugkolttusi.aehiraonnceiihyeotefargaezlcvwtatsiteagrmoaldienicinaohoeeoe)ynbatsnllnemaiuuntlsdsypdnoRtatektyargttmirici,ohfleuh.aadrhnnontrSiwoaoeyauzvawahIiaitaduenfdetgnragkfnoilnaegorviroircntiiluodfliusoamslRirkvotmphilsulfogCltomolnni-aauoiosailanrrfbcroaCyb.etaacigrrmnamorcoeeo,ntecapnierllnlhniorycwsndyteyfiiossdetretaootenidmeoiythagnmoatnihttlHnowcatgchurciiPniosuacbgeoC)aeoivsenatm,ipnodrta.nrunsusisilanwrhoompclneiupotrseccuyllegPaisrnuihregirrutshenlmran,oawtoefoeauilnoegertainydgtnuuioctglslbehrrdchetmbodsesdeicgeosfmCyirloaaestoangceelrihwgceoiotttt,ucyseiwosialuteeiheptetvcyyueinoywsotrllyrrnWptvheisecshooruismnchaaeetcpdyeoiueuwahhwlwooncnxoystracit’btraropoumvonoddreoehthoeabfyinykem’enarcbceilreeintsooayesisbgsnfiseeuoesnshttt.kuratomuqeieuhtydaryfriesyrteterusduirnnWpnsyqeoaesoaebuasgifrw,isuomksewcural,niuancenuoda.ertbcieuifssitekrewdnfinsnn’vuirilIwuvsntecstllatuesenggdtymeyeaesol.ttplttbreruntltalhenefrheyursifgsiennefmeav(pslr,sc.raotttiaeoyvheealsnteevnotnerseipsgliertudcytnsawyuuenekresogidptoensstr,uueletsntflel,riefetaedwol Rialto Responds 2020

3

Table of Contents Rialto Progress Contents Certified

Rialto Responds EVERY WEDNESDAY

City Manager’s Message......................................................3 10AM-2PM Page 14
City Contacts...........................................................................5
Important Resources............................................................6 Page 24
Emergency Management ..................................................8
Rialto Police Department..................................................11
Public Works Department............................................... 13
Farmers Market.................................................................... 14
Food Pantry.......................................................................... 17
2020 Graduates.................................................................... 19
RUSD Grab & Go Free Meals............................................ 20
Safe Disposal of Hazardous Waste................................ 23
Census 2020.......................................................................... 24

Keeping Our Community Safe

Everyone Has a Role to Play............................................ 26
Visiting Parks and Recreation Facilities........................ 27
What you should know about Corona Virus............. 29
How the Corona Virus Spreads...................................... 30
What Seniors need to Know about Covid-19............ 32
How to Protect Yourself & Other .................................. 34
Cleaning and Disinfecting your Home........................ 37
Talking with Children about Coronavirus Disease..... 38
Stay Active.............................................................................40
Cooling Centers................................................................... 42

VISITING PARKS
AND RECREATION
FACILITIES
Page 27

Page 34

yourrialto.com HOW TO PROTECT
YOURSELF & OTHERS
yourrialto.com

4

City Contacts and Departments City Contacts and Departments

City of Rialto
City Manager............................................................909-820-2689
Mayor and Council.................................................909-820-2689
Community Compliance......................................909-820-8070

Administrative Services
Finance Division......................................................909-820-2544
Information Technology...................................... 909-421-7220
Purchasing Division...............................................909-820-2539

Human Resources
Personnel .................................................................909-820-2540
Risk Management...................................................909-820-2540

Community Services
Community Services Department...................909-421-4949
Classes.............................................................. 909-421-4949

Fit4Kids*............................................................909-820-2611
Fitness & Aquatic Center.............................909-820-2611
Senior Center..................................................909-877-9706
Special Events................................................909-421-4949
Sports................................................................ 909-421-4949
Tiny Tots/Preschool......................................909-421-4949
Rialto Historical Museum......................................909-875-1750
Sandra Courtney Playhouse............................... 909-873-8514

City Clerk/Management Services
City Clerk................................................................... 909-820-2519
Rialto Network......................................................... 909-421-7235
U.S. Passport Service............................................. 909-820-2519
Healthy Rialto........................................................... 909-820-2519
Notary Public........................................................... 909-820-2519

Community Development Public Works Rialto Responds 2020
Building & Safety....................................................909-820-2505 Engineering..............................................................909-421-4999
Business Licensing................................................. 909-820-2517 Engineering – Transportation............................909-421-4999
Development Services......................................... 909-421-7246 Environment............................................................ 909-421-4921
Economic Development......................................909-820-8014 Maintenance – Parks/Streets..............................909-820-2602
Garage/Yard Sale.................................................... 909-820-2517 ..................................................................................... 909-820-8053
Housing Programs.................................................909-820-8012 Recycling/Waste Management......................... 909-421-7222
Planning..................................................................... 909-820-2535 Signal/Street Sign Maintenance........................909-820-2602
Fire Department ..................................................................................... 909-820-8053
Emergencies..................................................................................911 Traffic..........................................................................909-820-2602
Administration........................................................ 909-820-2501 ..................................................................................... 909-820-8053
Fire Prevention........................................................909-820-2501 City Treasurer
Police Department City Treasurer...........................................................909-820-2522
Emergencies..................................................................................911 Cemetery Information..........................................909-820-2522
Administration........................................................ 909-820 -2578
Animal Control........................................................ 909-421-7203 *Funded by Rialto’s Community Development Block Grant Program (CDBG)
Citizen’s Academy..................................................909-820-2572
Pride Platoon*..........................................................909-820-2565
Utilities/Water Conservation/Rebate Programs
Information...........................................909-820-2525, ext. 2062

5

Important Resources CITY OF RIALTO RESPONDS

Important Resources

For the latest news and additional resources, visit www.YourRialto.com,
or call the numbers below for more information.

Great Plates Senior Elder/Dependent
Delivered for Information Hotline
& Assistance
Seniors 1-88-565-2020
1-888-743-1485 Hotline
1-800-510-2020 Hours 24/7

Monday-Friday Call if you suspect elder or
8:30am-5pm dependent adult abuse

YourRialto.com Public Information County of San
about Covid-19 Bernardino
Latest news and links via a message.
to various resources. (909) 387-3911
Updated daily.
For public
(909) 820-2525 information only.
ext. 2099
Monday-Friday
Hours 24/7 9am-5pm

yourrialto.com San Bernardino County Drive-Through Visit
Testing sbcovid19.com
Department of
Public Health

1-800-782-4264 To make an appointment, For Covid-19, San
please call the ARMC Bernardino County
Option 6 related information.
For Covid-19 inquiries 1-8R5ef5er-ra4l C2e2nt-e8r a0t29
by Health Care Facilities
400 N. Pepper Avenue
and general public Colton, CA 92324
Hours 24/7

6

CITY OF RIALTO RESPONDS Important Resources

RIALTO CITY COUNCIL COVID-19 Rialto Responds 2020
MEETINGS IN RESPONSE TO Public Information Line
COVID-19
The City of Rialto has established a
In compliance with social distancing protocols, required by Governor Newsom’s COVID-19 Public Information Line.
Executive Order and the State Department of Public Health, the City Council The line provides information and
Chambers will not be open to the public (subject to change). resources via a message updated daily.
You can watch the meeting live on Spectrum Channel 3 and AT&T U-Verse The phone number is (909) 820-2525
Channel 99, or from the live stream online from the City website at www. extension 2099.
yourrialto.com. Community members may also contact the
Members of the public may participate by utilizing the following methods for San Bernardino County COVID-19 Hotline
comments, which can be submitted at least one hour before the meeting time: for general information and resources
• by mail to: City of Rialto, Attn: City Clerk, 150 S. Palm Ave., Rialto, CA Monday-Friday 9 a.m. to 5 p.m.
For questions about social services please call
92376 2-1-1.
• by email to: [email protected] Your Rialto Network remains operational
• by e-Comment, submit comments by clicking “e-comment” next to the and continues to broadcast public meetings
and locally produced programming. Rialto
online agenda link via the City website at www.yourrialto.com. Network is available on Spectrum (formally
• leave a recorded message at (909) 644-6905 of no more than 5 minutes in Time Warner) Channel 3, AT&T U-Verse
Channel 99 or online anytime: https://www.
length and the recorded message will be played during the agenda item. yourrialto.com/city-hall/departments/city-
• provide live comments at the special purpose public podium, outside of the clerk/rialtonetwork

Council Chambers in front of City Hall (under the awning) and you will Contact your
have five minute to speak on the item. Health Care Provider
for medical related
CHILD CARE FOR ESSENTIAL
WORKERS questions.

Child Care can be a challenge for essential workers who continue to travel to 7
work on a daily basis. With Phase II of reopening coming soon there will be more
community members traveling to work while their children are still at home.
Governor Gavin Newsom has announced resources to help community members
in finding safe, reliable, and accessible childcare options. A new webpage under the
California Coronavirus (COVID-19) Response webpage covid19.ca.gov/childcare
provides links to these resources.
One of the resources is website mychildcare.ca.gov that allows anyone to search by
City, Address, or ZIP code and also allows map searches. There are multiple listings
for providers in the City of Rialto including locations that have spots available for
various ages of children. The listings contain information on the facility license
from the Community Care Licensing Database. Additional information about
childcare is available (in English and Spanish) by calling 1-800-KIDS-793.

Emergency Management RIALTO FIRE

EMERGENCYyourrialto.com Due to the complexities of COVID-19 fire
MANAGEMENT and EMS personnel provide decontamination
services for any personnel, equipment or
Social Distancing / Staying Home / vehicles that could potentially be exposed
Facial Coverings Remain Important to COVID-19. Personnel use specialized
equipment, chemicals and treatments on
The City of Rialto continues to assess the impact of COVID-19. In equipment and vehicles. They also undergo
accordance with best practices from Federal, State and County Health processes to take off protective equipment,
Agencies, the City of Rialto has taken measured action, consistent shower and launder clothing through special
with other agencies in the region, to reduce the risk of transmission machines to protect themselves and the
and overall impact of COVID-19. All City events and activities from community from transmission.
March through May 2020 have been cancelled. Future event scheduling
will be subject to action by the City, consistent with best practices in
COVID-19 prevention and the recommendations or orders of the San
Bernardino County Health Officer. All City facilities have been closed to
the public, but they are open by phone, email, fax and other than face-
to-face means. Consistent with the State of California Reopening Plan,
the City will be evaluating opportunities to reopen facilities with best
practices to reduce transmission.
The City of Rialto is advising everyone, including all City employees, to
comply with the recommendations of State and County officials with
regard to best practices in transmission prevention. When around others,
inside businesses, or away from home with a potential to contact other
individuals, the City of Rialto finds that facial coverings are essential.
As various sectors of business reopen it will remain essential that social
distancing practice remain in place. This will include:
• Limiting building, facility and open space occupancy counts to 50%

or less of pre-COVID-19 levels.
• 6 foot spacing practices including floor markings, changes in path of

travel and limiting entrance to control flow inside businesses.
• The placement of barriers between employees and customers in close

contact environments like customer service desks and check-out lines.
• Hand washing and/or sanitizer stations available in work and customer

environments.

Fire and EMS: Emergency Response

Despite the impacts of COVID-19, Rialto Firefighters, EMTs and
Paramedics remain available for your emergency response needs. All Fire
Stations and the Fire Administration Building are closed to the public,
yet the Fire Department continues to provide 24-hour a day staffing for
response. Fire and EMS personnel are trained, equipped and prepared to
respond to any type of emergency. If you see us out on calls we will likely
look very different than you are used to. Fire personnel wear masks,
goggles, gloves and specialized suits on most calls for service other than
fires.

Fire Prevention & Community Risk Reduction

The Fire Prevention Division has found ways to continue to provide
essential services without face-to-face activities. Under the leadership of
the Community Development Department, most plans for review by the
fire department are received via digital submission. All mission critical
inspection services provided by the Fire Department are performed via
real-time video platforms.

8

CITY OF RIALTO RESPONDS Rialto Responds

WORKING WITH Rialto Responds 2020
THE COMMUNITY

The City has worked with the community to identify which business can
and cannot remain open under the State and County Health Officer orders.
Grocery stores and those locations that sell food are essential businesses
that remain open yet must comply with the orders and guidance that has
been provided. The City has worked with these businesses to communicate
standards for protections of customers and employees through physical
barriers, social distancing, reduction of occupancy limits and other activities
to help reduce the risk of transmission of COVID-19.

Essential Services

Also considered essential are activities like getting food, prescriptions and
health care, care for a friend or relative, walking the dog and taking outdoor
exercise such as walking, running or hiking. When people do go out, they
should practice social distancing to prevent the spread of the virus and not
gather in large groups.
Most businesses and business venues such as indoor malls are closed to
the public. They include dine-in restaurants; bars, nightclubs and other
entertainment places where people gather, along with gyms and fitness
studios. Convention centers and public events are also out of bounds.
Businesses that provide essential services remain open. They include the
following:
• Gas stations
• Grocery stores
• Farmers markets
• Food banks
• Convenience stores
• Pharmacies and other health care providers
• News outlets
• Banks
• Laundromats
• Restaurants providing take-out food and deliveries

9

Coronavirus Scams Fraud Alert Coronavirus
Scams
yourrialto.com
Fraud Alert

2020

CALIFORNIA
SENIOR MEDICARE
PATROL WARNING!

Beware of Offers to Test for Coronavirus (COVID-19)
Don’t give your Medicare number to anyone over the phone or to door-to-door
solicitors offering to test for the Coronavirus/COVID-19.
Beware of:

» Scammers approaching residents of senior housing and assisted living facilities
about “opportunities” for COVID-19 testing

» Robocalls about “special virus kits” and asking for your Medicare number to
send a “free” test

» Emails offering COVID-19 testing services that
can be ordered through a telehealth provider.

855-613-7080

For additional information on healthcare
fraud, visit cahealthadvocates.org

Find additional details on this fraud alert on the reverse side.

10

RIALTO POLICE Rialto Police

RIALTO POLICE THANKS YOU FOR YOUR
CONTINUED SUPPORT

The unprecedented time of COVID-19 and its impacts on public in our everyday mission of providing public safety. We have
safety operations is expected to continue for the foreseeable received support by means of masks, gloves, sanitizers, food, and
future. However, rest assured the Rialto Police Department is letters of support for our efforts. On behalf of the members of
committed to our community in all we do. During times like the Rialto Police Department, we want to simply say thank you
these we, the members of the Rialto Police Department, want to for your continued support and generosity. As we move through
recognize those community members, businesses, and individuals the summer months, remember to mask up Rialto, practice
who have continued supporting us. Police employees are grateful proper hygiene (including handwashing), and let’s continue being
to our community partners who have selflessly offered support courteous to each other.

Rialto Responds 2020

11

Community Development CITY OF RIALTO RESPONDS

COMMUNITY DEVELOPMENT

The Community Development Department continues to provide its full range of permitting and inspection services during the
emergency. While our Permitting Services counter remains closed to the public, staff are able to intake, process and issue permits
electronically and we are continuing to receive a steady volume of new applications.
Building inspections also continue with Inspectors maintaining social distancing practices for exterior and new commercial project
inspections while utilizing video conferencing technology for residential interior inspections. Planning Division staff continue to
process and advance their caseloads and will conduct Planning Commission hearings as needed throughout the emergency utilizing
video conferencing technology.
Business Licensing Division staff have been assisting with business outreach during the emergency, gathering information from local
grocery stores to inform the public about senior shopping hours and sharing updates on the latest physical distancing guidelines.
To further assist our customers the City has launched its new eTrakit portal. eTrakit is an online system that allows customers to apply
for building permits, submit building plans, schedule inspections and submit business license and planning permit applications. To
view or access the eTrakit system please visit the Community Development Department’s webpage.
https://www.yourrialto.com/city-hall/departments/development-services-department
For additional information or assistance please contact staff at the following:

Division Email Phone

Planning [email protected], (909)-820-2535

yourrialto.com Business License [email protected] (909) 820-2517
Building [email protected] (909) 820-2505
(909) 421-4978 - Inspections

12

CITY OF RIALTO RESPONDS Public Works

PUBLIC WORKS For additional information or
assistance, please contact the
The Public Works Department continues to provide Administrative, Engineering appropriate division at the following:
Solid Waste Management and Maintenance Operation services during the MAINTENANCE DIVISION/
pandemic. We are still taking calls and emails reporting the following various TRAFFIC SIGNAL ISSUES/
issues:
• Trash/Illegal Dumping JSTREET LIGHT OUTAGES:
• Potholes (909) 820-2602 or (909) 820-8053
• City Tree Issues
• Park Maintenance Issues v [email protected]
• Damaged or Lifting Sidewalks, Curbs or Gutters Bhttp://yourrialto.com/city-hall/
• Traffic Signal Issues
• Street Light Outages departments/public-works/
• Graffiti
Our Engineering Division continues to process various Transportation and JENGINEERING DIVISION
Encroachments permits to keep developments moving forward by receiving (909) 421-4999
permit requests via email and online. Construction Inspections continue to move
forward for the various utility and development permits issued. v [email protected]
v For Permits:
Rialto Responds 2020
[email protected]
To Report Graffiti:

J(909) 820-2670
v [email protected]
Bhttp://yourrialto.com/city-hall/

departments/public-works/

SOLID WASTE/HOUSEHOLD

JHAZARDOUS WASTE
(909) 421-7222

13

Farmers Market All market staff, farmers and producers are dedicated to adhering to health and safety standards
and providing safe and reliable access to nutritious foods necessary for a healthy community.

Certified

farmers mkt

We ask that people who are visiting the market to please follow the current
guidelines when shopping to help keep the market safe and running smoothly:

• Practice Social Distancing. Please do not crowd around the vendor booths. If someone is
at the booth, please wait, at least 6 ft. of distance until it’s your turn.

• Face Coverings. When visiting the market, it’s highly recommended that individuals wear
face coverings.

• Do Not Touch. We ask that you do not touch any food items. The vendors are more than
happy to bag your items for you.

• No Lingering. After completing your purchases please do not linger at that market.

yourrialto.com We look forward to seeing you every Wednesday!
Stay Healthy Rialto!

14

Stores with perks for First Responders Grocery Store Hours
and Healthcare Workers

Special Store Hours

Stores What Days? Opening Time Who qualifies?

Costco * Tuesdays and Thursdays 8:00 am –9:00 am Seniors 60+

Target Tuesday and Wednesday 8:00 am—9:00 am Those who are Seniors 65+,
have disabilities, are pregnant
and have compromised
immune systems

Sam’s Club * Tuesdays and Thursdays 8:00 am –9:00 am Those who are Seniors have
Trader Joes 9:00 am –10:00 am compromised immune
Daily systems

Those who are Seniors 60+,
have disabilities and those
who may need extra
assistance

Ralph’s Daily 7:00 am -7:30 am Seniors 65+

Stater Bros. Daily Exclusive Opening Seniors 65+
7:45 am

99 Cents Store Tuesdays and Thursdays 7:00 am –9:00 am Those who are Seniors 65+
and high risk shoppers

WinCo Tuesdays and Thursdays 6:00 am –7:30 am Those who are 60+,
vulnerable populations and
WinCo employees

El Super Daily 7:00 am—8:00 am Seniors 65+

STORES WITH A * ALSO HAVE BENEFITS FOR FIRST RESPONDERS AND HEALTH CARE WORKERS.

Rialto Responds 2020

15

16 yourrialto.com Resource Guide

FOOD PANTRY Food Pantry

Monday-Friday Providing food and supplies for
9A - 4P those in need all across our
community!
closed Saturday & Sunday
DONATIONS:
DONATIONS & DRIVE THRU If you would like more information
PICK UP on ways to donate, please email

Gloves and mask required to pick up. us at [email protected]
Food pick-up eligibility: Every 2 weeks
When you shop at Grocery Outlet,
Please stay in your car and a volunteer you can choose donate and money
will come to your car and assist you. goes directly to our Food Pantry.
You can even shop online at:
gorialtogiving.com Rialto Responds 2020

.ORG

17

Rialto Responds CITY OF RIALTO RESPONDS

REACH OUT AND CONNECT WITH Rialto Child Nutrition
OTHERS—CREATE A BUDDY SYSTEM
Many thanks to our amazing Rialto
Reaching out and finding ways to connect with those at-risk during the coronavirus pandemic Child Nutrition team for leading the
can help those who don’t have a support system. Create a “buddy system” to make sure vulnerable way during challenging times!
and hard-to-reach people stay connected, particularly to news about COVID-19. Ask them Rialto Child Nutrition celebrated
how they are doing, answer questions and provide connections to community resources, if Cinco de Mayo and Taco Tuesday,
needed. For seniors, disabled, vets, and homebound individuals, this helps them feel involved, during stay-at-home orders, and served
purposeful and less lonely. a free breakfast and lunch to all kids
This can be done through your church, social group, or neighborhood. And for those of you that were 18 and under. They served 9
who are not elderly – why not make it a point to check in on your older friends and relatives? locations.
Such thoughtfulness goes a long way and is appreciated. Not just for special occasions, Rialto
Child Nutrition also provides FREE
SUGGESTED TIPS breakfast and lunch meals Monday-
1. Call the Grace Vargas Senior Center, Monday to Thursday, from 8am-5pm at 909 877-9706 Friday from select school sites during
to see how you can help. Anybody can provide social support. It’s not just a one-time thing the closure. Pick-up meal time are
either. People will need support for the weeks or months to come. from 10:15 to 11:15 a.m. See page 20
2. Identify the needs in your neighborhood: Who needs groceries? Who needs to pick up a for more information.
prescription? Who needs help walking a dog? Vulnerable groups should stay at home as much
yourrialto.com as possible, so if you are healthy, offer to help others run their essential errands. Join NextDoor,
which is similar to Facebook but for your neighborhood, to offer help or to find out which of
your neighbors could use help. Alternatively, for seniors who may not be on social media, do it
the old fashioned way and go door-to-door with your contact info.
3. Provide letters and care packages: While most nursing homes and senior living facilities are
closed to external visitors, they can still accept packages. Call the Grace Vargas Senior Center
and ask what their residents might appreciate in the form of a care package. Deliver yourself or
send it through the mail.
4. Donate your iPad or other tablets to a senior living facility: Access to technology might
be a barrier for seniors who would like to video conference with their family members or
others. Reset your device and install a video conference system like Zoom and send it with easy
instructions on how to get started.
5. Reach out to family or friends who are caregivers to seniors: Over 40 million people in the US
provide care to a senior. Chances are, if you’re not already a caregiver, you know someone who
is. They may be stressed or worried. Their caregiving job, and any other professional job, just got
a lot harder. Tell them you are thinking of them and offer to do any of the above for their loved
one. Offer to run any of their errands. Caregiving can be one of the hardest and loneliest jobs,
and in this time of increased uncertainty, a little kindness and compassion can go a long way.

18

Rialto Network 19

Rialto Responds 2020

20 yourrialto.com Free Meals

CITY OF RIALTO RESPONDS Rialto School District

THE RIALTO SCHOOL DISTRICT Rialto Responds 2020

The Rialto School District health & safety of the Rialto Community is a number one priority. The District is taking all necessary 21
actions to combat the threat of COVID-19. This includes the closure of schools and comprehensive cleaning and disinfecting efforts.
They continue to work with local, state and federal agencies during this health crisis.

Health & Safety:

1. All classrooms will be deep cleaned. Also, all facilities will be cleaned and disinfected during the closure. (e.g. restrooms, door
handles, light switches, and high-traffic areas such as lounges, etc.)

2. All facilities that will be in use during the closure will be cleaned and disinfected daily.
3. All Heating, Ventilation, Air Conditioning (HVAC) systems will be maintained, including changing of filters.
4. Encouraging everyone to practice “Social Distancing” (6 feet apart), frequent hand-washing and respiratory etiquette.
5. Gatherings will be limited to 50 people or less.

Essential Operations during School Closures:

Services not available during closure
• All District facilities will be closed, except for those required for essential operations. Please contact Communication/Media Services

at (909) 820-7700 ext. 2126 or 2127, for questions or concerns.
• The use of all facilities, including events and activities by groups, organizations and agencies (PTA/PTO, youth sports, City of

Rialto, faith-based groups, etc.) are suspended until further notice.
• All students should not be on school campuses or District facilities during the closure.

All extracurricular activities (e.g. field trips, sports, etc.), promotions, and graduations are suspended for the year. While the District
understands the value of such activities, our primary goal is the health and safety of everyone. Therefore, the decision to suspend
these activities was made in compliance with orders issued by state and federal officials in response to the threat presented by the now
pandemic COVID-19. We understand the heartbreak and disappointment that comes with the suspension of these activities. We are
very proud of your accomplishments and would like nothing more than to celebrate those with you. Seniors, please know that the
District is exploring all possibilities to have some form of graduation ceremony once state and federal officials lift all restrictions on
mass gatherings.

Water Quality Rialto Water Quality

The City of Rialto, Rialto Utility Authority, Rialto Water
Services and the City Utilities Division are making every
effort possible to ensure we provide safe and efficient
water and wastewater services to our Community.

yourrialto.com Customer Service Our drinking
water is safe.
Although the Rialto Water Services Customer Service office
is currently closed for walk-in service, there are a variety of Our community’s tap
ways to make inquiries, start/stop services, manage and pay water is available and
accounts, and ask billing and service questions: safe.

• Visit www.rialtowater.com to view your bill or pay online. Wastewater/
• Use the Drop-Off box at 150 S. Palm Ave, Rialto, CA (City Sewer Services

Hall parking lot at the southwest corner of Palm and Rialto Never flush the following
Avenues). items down the toilet they
• PayNearMe (Cash only) with the barcode on your bill at can cause serious
7-Eleven, CVS & Family Dollar. problems for your
• Mail payments to Rialto Water Services, P.O. Box 60450, plumbing and wastewater
Los Angeles, CA 90060-0450. treatment system
• Access the automated payment system (available 24 hours
a day/7 days a week) at (909) 820-2546. • “Flushable” wipes, Baby
• Call Center assistance is available Monday through wipes or Cleaning wipes
Friday 8:00 AM - 5:00 PM at (909) 820-2546. After hours
emergencies aid is also available at this number. • Facial tissue (“Kleenex”)
• Paper towels
Utility Billing • Feminine hygiene

For customers experiencing financial hardship, please call products
(909) 820-2546. Customer Service staff are able to make • Medication, drugs or
payment arrangements, defer payments until a later date,
and waive late payment penalties. Per Council direction, pharmaceuticals
utility turn-offs have been suspended until further notice, • Trash of any kind
and late fees will not be assessed to accounts.

We just want to take a moment to remind all residents
that our drinking water is safe. Please remember, the
Coronavirus has no impact on the quality or supply of
tap water.

22

HAZARDOUSSafely Dispose oWf STE Hazardous Waste

Rialto Site Schedule

Behind 246 South Willow Ave. • Fridays & Saturdays: 8 am – 12 pm

JUNE JULY AUGUST

Friday 12th Friday 10th Friday 14th
Saturday 13th Saturday 11th Saturday 15th
Friday 26th Friday 24th Friday 28th
Saturday 27th Saturday 25th Saturday 29th

We will take:

4 Motor Oil and oil filters 4 Car Polish/wax 4 Cosmetics/Nail polish and remover
4 Antifreeze 4 Furniture and floor polish 4 Pet Care products
4 Weed Killer and Fertilizers 4 Auto/Household Batteries 4 Fluorescent tubes and bulbs
4 Household Cleaners 4 Aerosol paint 4 Sharps/syringes
4 Latex and Oil Base Paints 4 Medicines – prescription/
4 Wood Preservative over the counter (in approved sharps container only. Free
4 Paint Thinner 4 Pesticides containers are available at our site during
regular operating hours, one container
per person)

8 Waste from any business We CANNOT take: 8 Abandoned Waste
8 Asbestos 8 Televisions
8 Explosives 8 Ammunition 8 Computer monitors
8 Radioactive Waste
8 Contaminated Medical Waste

Before transporting, be sure that: Rialto Responds 2020

- the waste is in the original container or is properly labeled for your safety and the safety of our workers
- the containers are not leaking and are sealed
- the total amount of waste does not exceed 15 gallons or 125 pounds (up to 20 gallons of used oil is allowed in containers no larger than 5 gallons)

REMEMBER:

- Save money and only buy the amount of product you need.
- When possible, use less toxic alternatives to harsh cleaning chemicals. Never mix chemicals together.
- Keep the products in their original container – do not re-use food containers to store hazardous products.
- Store supplies in a safe spot in the garage or house to prevent accidental spills, poisoning, or explosions. Look around and see what
could fall in an earthquake. Keep products away from heat sources.

For information on disposing of business waste and other non-acceptable waste, call 23
San Bernardino County Fire, Hazardous Waste at 1-800-645-9228.

24 yourrialto.com Census 2020

Census 2020 25

Rialto Responds 2020

Library Resources SAN BERNARDINO Library

COUNTY

School and Homework Resources

Kids InfoBits – ABC Mouse–
This kid-friendly database contains Early literacy skills are disguised as fun
thousands of encyclopedia-like articles and games as early learners prepare
on the people, places, things, and for pre-k, kindergarten, and the early
events that kids need to know about for elementary grades.
their homework.
Educational Games for Kids
Books & Authors
An excellent resource to help the eager ClicTk eHesrteiTnogChe&ck OEutdOuurcNaewtieostnOnRlineefDeartaebnascee! Center
reader find a new book. Includes a
read-a-like search function and author TeIsnticnlgu&deEsducoavtieorn R3e0fe0renpcreaCcetnicteer tests for
biographies as well as book summaries. everything from the GED, to the SAT,is a start-to- nish resource with all the information and support materials

Opposing Viewpoints In Context – needed to make informed, con dent decisions to shape the rest of your life.
An essential source of primary and much more!Get Free Study and Test Help in both English and Spanish for:
documents, statistics, images, video, High School - GED, AP, SAT, ACT
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hot button social issue. Professional - ASVAB, Fire ghter, Law Enforcement
Auto Repair /Collision Repair
Medium/Heavy Truck Repair
Cosmetology

Student Resources In Context –
This one stop online encyclopedia
includes articles and audio/visual
files on historical events and modern
happenings.

General Reference Center – Mango –
The student’s go to database for Learn over 70 different languages—
reference material on current events, including Spanish, ESL, French, and
pop culture, trending topics, and Pirate! Where will you Mango?
everything in between.

Biography In Context – Health and Wellness –
Contains over 600,000 biographies on Provides access to nearly 400 medical
the world’s most influential people. journals, pamphlets, and videos. Find
Search by name, ethnicity, occupation, answers to all your medical questions.
and more!

yourrialto.com San Bernardino County Superintendent of Schools’ SBCL database tutorials at
http://www.sbcss.k12.ca.us/index.php/san-bernardino-county-library

Also thousands of books, magazines, CDs, audiobooks, and DVDs
in every branch—with more titles being added everyday!
Visit Us at www.sbclib.org today!

26

SAN BERNARDINO Library Library Resources

COUNTY

eResources

Click here for eBooks, Digital Audiobooks, & More! OverDrive –

OverDrive offers eBooks, audiobooks, music and video to enjoy on your computer, smart phone, eReader or MP3 player. There’s Overdrive offers eBooks, audiobooks,
a large selection of titles available 24/7 from a customized digital media site for your library. All patrons need is a valid library card music and video to enjoy on your
to enjoy this free service. Titles automatically return themselves at the end of the lending period so there are never any late fees. computer, smart phone, eReader or
MP3 player. There’s a large selection of
If you like OverDrive, try exploring titles available 24/7 from a customized
the joys of e-reading with digital media site for your library.
Cloud Library.
Cloud Library –
Browse, borrow and read e-books.
Read or listen to one of our several
thousand ebooks and audiobook
titles—easy to use and free!

CLICK HERE TO DOWNLOAD Ancestry –

Just added to our online databases! Learn about your ancestors for free
in the library! We provide the access,
Free access to Ancestry.com is only you discover your family’s secrets
available at your branch library and stories.
using your library card
Freegal –
VISIT ONE OF OUR 32 LOCATIONS TODAY!
Stream up to 3 hours of music a day
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FREEGAL HAS MUSIC FROM OVER 100 COUNTRIES AND IN HUNDREDS OF GENRES!

RBdigital – Rialto Responds 2020

Check out the latest issue of your
favorite magazine using our free online
magazine service!

27

Coronavirus CITY OF RIALTO RESPONDS

EVERYONE HAS A ROLE TO PLAY

yourrialto.com There is currently no vaccine to prevent COVID-19. The best way to prevent illness
is to avoid being exposed to this virus. The virus is thought to spread mainly from
person-to-person between people who are in close contact with one another (within
about 6 feet). This occurs through respiratory droplets produced when an infected
person coughs or sneezes. These droplets can land in the mouths or noses of people
who are nearby or possibly be inhaled into the lungs. Older adults and people who
have severe underlying chronic medical conditions like heart or lung disease or
diabetes seem to be at higher risk for developing more serious complications from
COVID-19 illness. Every person has a role to play. So much of protecting yourself
and your family comes down to common sense:
• Washing hands with soap and water.
• Clean and disinfect frequently touched surfaces daily. If surfaces are dirty, clean

them using detergent or soap and water prior to disinfection.
• Avoiding touching eyes, nose or mouth with unwashed hands.
• Cover your cough or sneeze with a tissue or your elbow.
• Avoiding close contact with people who are sick.
• Staying away from work, school or other people if you become sick with respiratory symptoms like fever and cough.
• If you smoke or vape, consider quitting. Smokers who already have lung disease or reduced lung capacity could be at increased risk

of serious illness.
• Following guidance from public health officials.
Please consult with your health care provider about additional steps you may be able to take to protect yourself.
Who is at Higher Risk for Serious Illness from COVID-19?
Early information out of China, where COVID-19 first started, shows that some people are at higher risk of getting very sick from

this illness. This includes:
• Older adults (65+)
• Individuals with compromised immune systems
• Individuals who have serious chronic medical conditions like:
• Heart disease
• Diabetes
• Lung disease
In addition, smokers who already have lung disease or reduced lung capacity could be at increased risk of serious illness.
If you are at higher risk for serious illness from COVID-19 because of your age or health condition, it is important for you to take
actions to reduce your risk of getting sick with the disease, including:
• Isolate at home and practice social distancing.
• Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing, or

having been in a public place.
• Avoiding touching eyes, nose or mouth with unwashed hands.
• Avoid close contact with people who are sick and stay away from large gatherings and crowds.
• Consider ways of getting food brought to your house through family, social, or commercial networks.
It is also important that you listen to public health officials who may recommend community actions to reduce potential exposure to
COVID-19, especially if COVID-19 is spreading in your community.
For more information visit the CDC’s website.

Source: CDC”; “Materials developed by CDC
Reference to specific commercial products, manufacturers, companies, or trademarks does not constitute its
endorsement or recommendation by the U.S. Government, Department of Health and Human Services, or Centers
for Disease Control and Prevention
28 You can find this and other material on the cdc.gov website for no charge.

CITY OF RIALTO RESPONDS Coronavirus

VISITING PARKS AND RECREATION FACILITIES

Staying physically active is one of the best ways to keep your mind • Travel may also expose you to surfaces contaminated with the Rialto Responds 2020
and body healthy. Out of an abundance of caution, the City of virus that causes COVID-19.
Rialto, like others in the county and state, closed its parks and
recreation facilities to protect the community from COVID-19. DO:
As our parks and recreation facilities come back online, we Stay 6 feet away from others and take steps to prevent
encourage you to be physically active, but safe. In many areas, COVID-19
people can visit parks, trails, and open spaces as a way to relieve • If a park, beach, or recreational facility is open for public
stress, get some fresh air and vitamin D, stay active, and safely use, visiting is okay as long as you practice social distancing
connect with others. and everyday steps such as washing hands often and covering
Know Before You Go. While our facilities and parks can have coughs and sneezes.
health benefits, it is important that you follow the appropriate • Avoid gathering with persons outside of your household.
steps to protect yourself and others from COVID-19. If you • Wash hands often with soap and water for at least 20 seconds,
happen to venture outside of the City, to use parks, beaches or especially after going to the bathroom, before eating, and after
other swimming areas, please check with individual beaches or blowing your nose, coughing, or sneezing.
swim areas for specific details on rules to follow. In any instance, • Bring hand sanitizer with at least 60% alcohol to use if soap and
knowing and practicing the basic protections against coronavirus water are not available.
will be helpful. Don’t: Use hot tubs, spas, water playgrounds, or water parks
DO: • While proper operation, maintenance, and disinfection (with
Play it safe in swimming pools, and keep space between yourself chlorine or bromine) should kill COVID-19 in hot tubs,
and others spas, water playgrounds, and water parks, you should not use
• There is no evidence that COVID-19 can be spread to humans these facilities within local, state, or national parks at this time
because:
through the water. • They are often crowded and could easily exceed recommended
• Proper operation, maintenance, and disinfection (with chlorine guidance for gatherings.
• It can be challenging to keep surfaces clean and disinfected.
or bromine) of pools should kill COVID-19. • The virus can spread when people touch surfaces and then
• Swimming and other water-related activities are excellent ways touch their unwashed hands to their eyes, nose, or mouth.
DON’T:
to get the physical activity needed for a healthy life. Use hot tubs, spas, water playgrounds, or water parks
• If you are not sick or experiencing symptoms of COVID-19, • While proper operation, maintenance, and disinfection (with
chlorine or bromine) should kill COVID-19 in hot tubs,
it is safe to use swimming pools as long as steps are taken to spas, water playgrounds, and water parks, you should not use
reduce the spread of COVID-19: these facilities within local, state, or national parks at this time
DON’T: because:
Visit parks if you are sick or were recently exposed to COVID-19 • They are often crowded and could easily exceed recommended
• If you are sick with COVID-19, were recently exposed (within guidance for gatherings.
14 days) to someone with COVID-19, or just don’t feel well, do • It can be challenging to keep surfaces clean and disinfected.
not visit public areas including parks or recreational facilities. • The virus can spread when people touch surfaces and then
• Follow recommended steps to take if you are sick. touch their unwashed hands to their eyes, nose, or mouth.
DO:
Visit parks that are close to your home
• Traveling long distances to visit a park may contribute to the
spread of COVID-19 as:
• Most travel requires you to stop along the way or be in close
contact with others.

Source: CDC”; “Materials developed by CDC 29
Reference to specific commercial products, manufacturers, companies, or trademarks does not constitute its endorsement or recommendation by the U.S.
Government, Department of Health and Human Services, or Centers for Disease Control and Prevention
You can find this and other material on the cdc.gov website for no charge.

Coronavirus CITY OF RIALTO RESPONDS

HOW THE CORONAVIRUS SPREADS

How easily the virus spreads

How easily a virus spreads from person-to-person can vary. Some viruses are highly contagious, like measles, while other viruses do
not spread as easily. Another factor is whether the spread is sustained, which means it goes from person-to- person without stopping.
Information from the ongoing COVID-19 pandemic suggest that this virus is spreading more efficiently than influenza, but not as
efficiently as measles, which is highly contagious.

Person-to-person spread Spread from Contact with
contaminated surfaces or
• Between people who are in close contact with one another objects
(within about 6 feet).
• It may be possible that a person can get COVID-19 by
• The virus is thought to spread mainly from person-to-person. touching a surface or object that has the virus on it and then
• Through respiratory droplets produced when an infected person touching their own mouth, nose, or possibly their eyes. This is
not thought to be the main way the virus spreads, but we are
coughs, sneezes or talks. still learning more about this virus.
• These droplets can land in the mouths or noses of people who
• Wash your hands often with soap and water. If soap and water
are nearby or possibly be inhaled into the lungs. are not available, use an alcohol-based hand rub. Also, routinely
• Some recent studies have suggested that COVID-19 may be clean frequently touched surfaces.

spread by people who are not showing symptoms. Maintaining
good social distance (about 6 feet) is very important in
preventing the spread of COVID-19.

yourrialto.com Source: CDC”; “Materials developed by CDC
Reference to specific commercial products, manufacturers, companies, or trademarks does not constitute its endorsement or recommendation by the U.S.
Government, Department of Health and Human Services, or Centers for Disease Control and Prevention
You can find this and other material on the cdc.gov website for no charge.

Center for Disease Control (CDC)
https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precautions/groups-at-higher-risk.html
California Department of Public Health (CDPH)
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/Immunization/ncov2019.aspx

30

Symptoms of Coronavirus (COVID-19) Coronavirus

Your symptoms can include the following:

Fever If you have COVID-19,
you may have mild (or no
symptoms) to severe illness.
Symptoms can appear
2-14 days after you are
exposed to the virus that
causes COVID-19.

Cough Seek medical attention
Shortness*Symptoms may immediately if you or someone
of breath appear 2-14 days you love has emergency
warning signs, including:
after exposure.
• Trouble breathing
• Persistent pain or pressure

in the chest
• New confusion or not able to

be woken
• Bluish lips or face

This list is not all inclusive. Please consult your
medical provider for any other symptoms that
are severe or concerning.

cdc.gov/coronavirus Rialto Responds 2020

CS 316475-A April 13, 2020 6:49 PM 31

Source: CDC”; “Materials developed by CDC
Reference to specific commercial products, manufacturers, companies, or trademarks does not constitute its endorsement or recommendation by the U.S.

Government, Department of Health and Human Services, or Centers for Disease Control and Prevention
You can find this and other material on the cdc.gov website for no charge.

Seniors & Coronavirus CITY OF RIALTO RESPONDS

WHAT SENIORS NEED
TO KNOW ABOUT COVID-19

What you can do Things you can do to support yourself:

Say Home and avoid close contact, especially if you are at higher • Take breaks from watching, reading, or listening to news stories
risk of severe illness or if you may have issues getting assistance and social media. Hearing about the pandemic repeatedly can
if you get sick. be upsetting.

Steps you can take • Take care of your body. Take deep breaths, stretch, or meditate.
Try to eat healthy, well-balanced meals, exercise regularly, get
If you are at higher risk for serious illness from COVID-19 plenty of sleep, and avoid alcohol and drugs.
because of your age or because you have a serious long-term
health problem, it is extra important for you to take actions to • Make time to unwind. Try to do some other activities you
reduce your risk of getting sick with the disease. enjoy.
• Stay home if possible.
• Wash your hands often. • Connect with others. Talk with people you trust about your
• Take everyday precautions to keep space between yourself and concerns and how you are feeling.

others (stay 6 feet away, which is about two arm lengths). • Call your healthcare provider if stress gets in the way of your
• Keep away from people who are sick. daily activities for several days in a row.

• If you, or someone you care about, are feeling overwhelmed
with emotions like sadness, depression, or anxiety, or feel like
you want to harm yourself or others call
• Stock up on supplies.
• 911
• Clean and disinfect frequently touched services.
• Substance Abuse and Mental Health Services
CGheet cYkoluisrtHformOeldReeraAddyults• Avoid all cruise travel and non-essential air travel. Administration’s (SAMHSA’s) Disaster Distress Helpline:
1-800-985-5990 or text TalkWithUs to 66746. (TTY
• Call your healthcare professional if you have concerns about 1-800-846-8517)
COVID-19 and your underlying condition or if you are sick.
Have a plan for if you get sick
Coping with stress
Older people and people of any age who have serious underlying • Know how to stay in touch with others by phone or email. You
health conditions are at higher risk for severe illness from may need to ask for help from friends, family, neighbors, and
COVID-19. People who may have issues getting assistance if community health workers if you become sick.
they become ill, like those experiencing homelessness or people
with disabilities are also at increased risk from COVID-19. • Determine who can care for you if your caregiver gets sick.
adTIoIrhffenuihaygddroehcuCisuiecnOaceeralagVsrrtucIiemhDstoskeah-eing1nfiiom9hsdsorttoiplrmtpdruoaeieaocotncbrtnrongearomdesdfseaeumedmkamrlitenishooeoniaducardtps.sispocesCoFoei.nOmtnmeusVsea.maIoriDntnui-aeyo1non9inwtudyishlrlanocmacoehtnsmiaaosxs.ymniIaesturtistnsyeoeisvrtruiecyeo,rladuytintusiccmiuonebnpueedolixdenrportlclaoavynrssieenuttragrffwoeosmsrerhadtyeeooldlouCmsinctOtargoiVlentcItsiDgaosmk-n1eed9.siD.tt•iTeeoh ppnesosnCessttnueueoaodcctyansihbecnttshatragaiseyosoacoanhhmrtnkseyeytaeacoholarmteftfnuhoosyCerhrre.dehvlOauliepecnrpVaaisgtrltlyIotoidDhowoilsocfne-tatn1shahrsge9eeeteso,opidpounrrrthepobdyaaveridoeavridubaieookeefr,dtroCepcOntsoouo,VbmfyIhloDaticmaius-mk1hnau9edreaaena.blniatiothndtyutacnaosdbetyatoihnueinrnegeeiesdxtatrnoa
• If you cannot get extra medications, consider using mail-order
for medications.

PROTECT YOURSELF

Stay informed and up to date with your local news for COVID-19 updates. Take everyday actions before, during, and after the
event to protect yourself and others:

Stay home when sick.

Avoid crowds and people who are sick.

Delay all travel, including plane trips, and especially avoid going on any type of cruise.

yourrialto.com Cover coughs and sneezes with a tissue or the inside of your elbow. Then wash your hands.

Avoid touching your eyes, nose, and mouth with unwashed hands.

Clean your hands often. Wash your hands with soap and water for 20 seconds. If you don’t have soap and water, use
an alcohol-based hand sanitizer with at least 60% alcohol.

Clean and then disinfect surfaces and things you touch often, such as tables, chairs, doorknobs, light switches,
elevator buttons, handrails, countertops, remote controls, shared electronic equipment, shared exercise equipment,
handles, desks, phones, keyboards, toilets, faucets, and sinks.

Keep your homes cleaned and disinfected Source: CDC”; “Materials developed by CDC
Reference to specific commercial products, manufacturers, companies, or trademarks does not constitute its
endorsement or recommendation by the U.S. Government, Department of Health and Human Services, or
32 Centers for Disease Control and Prevention
You can find this and other material on the cdc.gov website for no charge.

CITY OF RIALTO RESPONDS Coping with Stress

Need help? Know
someone who does?

If you, or someone you care about, are
feeling overwhelmed with emotions
like sadness, depression, or anxiety, or
feel like you want to harm yourself or
others:
• Call 911.
• Visit the Disaster Distress

Helpline website at www.samhsa.
gov, call 1-800-985-5990, or text
TalkWithUs to 66746.
• Visit the National Domestic
Violence at www.thehotline.org,
or call 1-800-799-7233 and TTY
1-800-787-3224.

COPING WITH STRESS—
OUTBREAKS CAN BE STRESSFUL

The outbreak of coronavirus disease 2019 (COVID-19) may • People who are helping with the response to COVID-19, like Rialto Responds 2020
be stressful for people. Fear and anxiety about a disease can be doctors, other health care providers, and first responders.
overwhelming and cause strong emotions in adults and children.
Find ways you and your family can reduce stress. • People who have mental health conditions including problems
Stress during an infectious disease outbreak can include: with substance use.
• Fear and worry about your own health and the health of your
Take care of yourself and your community
loved ones.
• Changes in sleep or eating patterns. Taking care of yourself, your friends, and your family can help
• Difficulty sleeping or concentrating. you cope with stress. Helping others cope with their stress can also
• Worsening of chronic health problems. make your community stronger.
• Worsening of mental health conditions.
• Increased use of alcohol, tobacco, or other drugs. Ways to cope with stress

Everyone reacts differently to stressful Take breaks from watching, reading, or listening to news stories,
situations including social media. Hearing about the pandemic repeatedly
can be upsetting.
How you respond to the outbreak can depend on your background, • Take care of your body.
the things that make you different from other people, and the • Take deep breaths, stretch, or meditate.
community you live in. • Try to eat healthy, well-balanced meals.
People who may respond more strongly to the stress of a crisis • Exercise regularly, get plenty of sleep.
include: • Avoid alcohol and drugs.
• Older people and people with chronic diseases who are at • Make time to unwind. Try to do some other activities you

higher risk for severe illness from COVID-19. enjoy.
• Children and teens. • Connect with others. Talk with people you trust about your

concerns and how you are feeling.

Source: CDC”; “Materials developed by CDC 33
Reference to specific commercial products, manufacturers, companies, or trademarks does not constitute its endorsement or recommendation by the U.S.

Government, Department of Health and Human Services, or Centers for Disease Control and Prevention
You can find this and other material on the cdc.gov website for no charge.

Coronavirus CITY OF RIALTO RESPONDS

HOW TO PROTECT YOURSELF & OTHERS

Know how coronavirus spreads Cover your mouth and nose
• There is currently no vaccine to prevent coronavirus disease. with a cloth face cover when
around others• The best way to prevent illness is to avoid being exposed to

this virus.

• The virus is thought to spread mainly from person-to-person. • You could spread COVID-19 to others even if you do not feel
o Between people who are in close contact with one another sick.

(within about 6 feet). • Everyone should wear a cloth face cover when they have to go
o Through respiratory droplets produced when an infected out in public, for example to the grocery store or to pick up
other necessities.
person coughs, sneezes or talks.
o These droplets can land in the mouths or noses of people • Cloth face coverings should not be placed on young children
under age 2, anyone who has trouble breathing, or is
who are nearby or possibly be inhaled into the lungs. unconscious, incapacitated or otherwise unable to remove the
• Some recent studies have suggested that COVID-19 may be mask without assistance.

spread by people who are not showing symptoms. • The cloth face cover is meant to protect other people in case
you are infected.
Wash your hands often
• Do NOT use a facemask meant for a healthcare worker.

• Wash your hands often with soap and water for at least 20 • Continue to keep about 6 feet between yourself and others.
seconds especially after you have been in a public place, or The cloth face cover is not a substitute for social distancing.
after blowing your nose, coughing, or sneezing.
Cover coughs and sneezes
• If soap and water are not readily available, use a hand sanitizer
that contains at least 60% alcohol. Cover all surfaces of your • If you are in a private setting and do not have on your cloth
hands and rub them together until they feel dry. face covering, remember to always cover your mouth and
nose with a tissue when you cough or sneeze or use the inside
• Avoid touching your eyes, nose, and mouth with unwashed of your elbow.
hands.
• Throw used tissues in the trash.
Avoid close contact
• Immediately wash your hands with soap and water for at least
yourrialto.com • Avoid close contact with people who are sick 20 seconds. If soap and water are not readily available, clean
• Stay home as much as possible. your hands with a hand sanitizer that contains at least 60%
• Put distance between yourself and other people. alcohol.
• Remember that some people without symptoms may be able
Clean and disinfect
to spread virus.
• Keeping distance from others is especially important for • Clean AND disinfect frequently touched surfaces daily.
This includes tables, doorknobs, light switches, countertops,
people who are at higher risk of getting very sick. handles, desks, phones, keyboards, toilets, faucets, and sinks.

• If surfaces are dirty, clean them. Use detergent or soap and
water prior to disinfection.

• Then, use a household disinfectant. Most common EPA-
registered household disinfectants will work.
Source: CDC”; “Materials developed by CDC
Reference to specific commercial products, manufacturers, companies, or trademarks does not constitute its endorsement or recommendation by the U.S.
Government, Department of Health and Human Services, or Centers for Disease Control and Prevention
34 You can find this and other material on the cdc.gov website for no charge.

Stop the Spread of Germs Coronavirus

Help prevent the spread of respiratory diseases like COVID-19.

Avoid close contact with people who are sick. Cover your cough or sneeze with a tissue,
then throw the tissue
in the trash.

Clean and disinfect frequently
touched objects and surfaces.

Avoid touching your When in public, wear a cloth
eyes, nose, and mouth. face covering over your

nose and mouth.

Stay home when you are sick,
except to get medical care.

Wash your hands often with soap Rialto Responds 2020
and water for at least 20 seconds.

cdc.gov/coronavirus

316351-A April 7, 2020 9:58 AM

35

Coronavirus Use of Cloth Face Coverings to
Help Slow the Spread of COVID-19

How to Wear Cloth Face Coverings

Cloth face coverings should—
• fit snugly but comfortably against the side of the face
• be secured with ties or ear loops
• include multiple layers of fabric
• allow for breathing without restriction
• be able to be laundered and machine dried without damage or

change to shape

CDC on Homemade Cloth Face Coverings

CDC recommends wearing cloth face coverings in public settings where other
social distancing measures are difficult to maintain (e.g., grocery stores and
pharmacies), especially in areas of significant community-based transmission.

CDC also advises the use of simple cloth face coverings to slow the spread of
the virus and help people who may have the virus and do not know it from
transmitting it to others. Cloth face coverings fashioned from household
items or made at home from common materials at low cost can be used as an
additional, voluntary public health measure.

Cloth face coverings should not be placed on young children under age
2, anyone who has trouble breathing, or is unconscious, incapacitated or
otherwise unable to remove the cloth face covering without assistance.

The cloth face coverings recommended are not surgical masks or N-95
respirators. Those are critical supplies that must continue to be reserved for
healthcare workers and other medical first responders, as recommended by
current CDC guidance.

Should cloth face coverings be washed or otherwise
cleaned regularly? How regularly?

Yes. They should be routinely washed depending on the frequency
of use.

How does one safely sterilize/clean a cloth face covering?

A washing machine should suffice in properly washing a cloth face covering.

How does one safely remove a used cloth face covering?

Individuals should be careful not to touch their eyes, nose, and mouth

when removing their cloth face covering and wash hands immediately

yourrialto.com after removing. Source: CDC”; “Materials developed by CDC
Reference to specific commercial products, manufacturers, companies, or
trademarks does not constitute its endorsement or recommendation by the
U.S. Government, Department of Health and Human Services, or Centers

for Disease Control and Prevention
You can find this and other material on the cdc.gov website for no charge.

cdc.gov/coronavirus

CS316353B 04/10/2020, 8:07 PM

36

Cleaning And Disinfecting Your Home Coronavirus

Everyday Steps and Extra Steps When Someone Is Sick

How to clean and disinfect • Diluted household bleach solutions may
also be used if appropriate for the surface.
Wear disposable gloves to Check to ensure the product is not past its
clean and disinfect. expiration date. Unexpired household bleach
Clean will be effective against coronaviruses when
properly diluted.
• Clean surfaces using
soap and water. Practice Follow manufacturer’s instructions for
routine cleaning of frequently application and proper ventilation. Never mix
touched surfaces. household bleach with ammonia or any
other cleanser.
High touch surfaces include: Leave solution on the surface for at least
1 minute
Tables, doorknobs, light To make a bleach solution, mix:
switches, countertops, handles,
desks, phones, keyboards, - 5 tablespoons (1/3rd cup) bleach per gallon
toilets, faucets, sinks, etc. of water

Disinfect OR
• Clean the area or item with soap and - 4 teaspoons bleach per quart of water
water or another detergent if it is dirty. • Alcohol solutions with at least 70% alcohol.
Then, use a household disinfectant.

• Recommend use of EPA-registered
household disinfectant.

Follow the instructions on the label Soft surfaces Rialto Responds 2020
to ensure safe and effective use of
the product. For soft surfaces such as carpeted
floor, rugs, and drapes
Many products recommend:
- Keeping surface wet for a period of • Clean the surface using
time (see product label). soap and water or with
- Precautions such as wearing gloves cleaners appropriate for use
and making sure you have good on these surfaces.
ventilation during use of the product.

Source: CDC”; “Materials developed by CDC
Reference to specific commercial products, manufacturers, companies, or trademarks does not constitute its
endorsement or recommendation by the U.S. Government, Department of Health and Human Services, or Centers

for Disease Control and Prevention
You can find this and other material on the cdc.gov website for no charge.

cdc.gov/coronavirus

CS316270B 04/03/2020 37

Coronavirus CITY OF RIALTO RESPONDS

TALKING WITH CHILDREN
ABOUT CORONAVIRUS DISEASE

yourrialto.com Messages for parents, school staff, and others Provide information that is honest and accurate.
working with children • Give children information that is truthful and appropriate for
the age and developmental level of the child.
As public conversations around coronavirus disease 2019 • Talk to children about how some stories on COVID-19 on
(COVID-19) increase, children may worry about themselves, the Internet and social media may be based on rumors and
their family, and friends getting ill with COVID-19. Parents, inaccurate information.
family members, school staff, and other trusted adults can play an
important role in helping children make sense of what they hear Teach children everyday actions to reduce the spread of germs.
in a way that is honest, accurate, and minimizes anxiety or fear. • Remind children to stay away from people who are coughing
CDC has created guidance to help adults have conversations with or sneezing or sick.
children about COVID-19 and ways they can avoid getting and • Remind them to cough or sneeze into a tissue or their elbow,
spreading the disease. then throw the tissue into the trash.

General principles for talking to children Discuss any new actions that may be taken at school to help
protect children and school staff.(e.g., increased handwashing,
Remain calm and reassuring. cancellation of events or activities)
• Remember that children will react to both what you say and
how you say it. They will pick up cues from the conversations • Get children into a handwashing habit.
you have with them and with others. • Teach them to wash their hands with soap and water for at

Make yourself available to listen and to talk. least 20 seconds, especially after blowing their nose, coughing,
• Make time to talk. Be sure children know they can come to or sneezing; going to the bathroom; and before eating or
you when they have questions. preparing food.
• If soap and water are not available, teach them to use hand
Avoid language that might blame others and lead to stigma. sanitizer. Hand sanitizer should contain at least 60% alcohol.
• Remember that viruses can make anyone sick, regardless of a Supervise young children when they use hand sanitizer to
person’s race or ethnicity. Avoid making assumptions about prevent swallowing alcohol, especially in schools and child
who might have COVID-19. care facilities.
Facts about COVID-19 for discussions with children
Pay attention to what children see or hear on television, radio, or • Try to keep information simple and remind them that health
online. and school officials are working hard to keep everyone safe
and healthy.
• Consider reducing the amount of screen time focused on
COVID-19. Too much information on one topic can lead to
anxiety.

Source: CDC”; “Materials developed by CDC
Reference to specific commercial products, manufacturers, companies, or trademarks does not constitute its endorsement or recommendation by the U.S.

Government, Department of Health and Human Services, or Centers for Disease Control and Prevention

38 You can find this and other material on the cdc.gov website for no charge.

City of Rialto Child Development Program Activities for Children

ACTIVITIES TO DO AT HOME
ENJOY THESE FUN ACTIVITIES TO DO AT HOME WITH YOUR CHILD!
DURING THESE TIMES ITS IMPORTANT TO EXPAND THEIR MIND AND DEVELOP THEIR SKILLS AT HOME.

PAPER PLATE TIP PRACTICE TRACING
FROG
Have your child practice writing the alphabet, numbers and their own names on
MATERIAL NEEDED:* Paint * Paint brush *Glue lined paper.
*Green/white/black and red construction paper Have them practice drawing basic shapes. It’s important for your child to draw
STEPS and know their shapes along with learning to cut them out.
1. Paint paper plate green Example: Parents write letters, name, shapes or numbers on paper and have
2. While the plate dries, trace toddlers hand onto your child trace

the green construction paper and cut out PRACTICE COUNTING TIP
3. Draw and cut two big circles with white paper
• During your child’s meal ask them how many items are on their plate
and 2 small circles with black paper for eyes. • Play a hopscotch game outside by drawing with chalk the numbers on the floor—
4. Draw and cut a half moon for the frogs mouth along with 2
and when they jump on a number they need to shout it out.
smaller circles for his noise.
5. Glue toddler hands on the bottom of the paper plate to create For information regarding our child development
programs, contact (909) 421-4949
his legs.
6. Glue the 2 white circles along with 2 black circles for the eyes.
7. Glue half moon for his mouth with the smallest circles to be the

noise.
8. Cut a long rectangular red strip, then glue the red paper to the

frog’s mouth to give the frog a tongue.

MATERIAL NEEDED IMAGINATION UNDER THE SEA Rialto Responds 2020
* 2 paper plates STEPS
* Any color construction paper 1.Color one paper plate blue. Cut out the middle of the second paper.
* Beans. Rice, outside dirt 2. Before gluing their sea animals have them create the sea background. They can glue either
* Glue outside sand, beans, rice.
* Outside rocks 3. Toddlers can use their imagination to create sea animals to put on their plate.
* Crayons, Markers They can draw, color and cut, and then glue the animals to their blue plate.
( Fishes, seahorses,turtles, jellyfish)

39

Stay Active Stay active
ALL summer
yourrialto.com
You may not be able to go to the gym, but it’s okay
to walk, run or bike outside, so long as you keep a
safe distance — ideally about six feet — from other
people. Many gyms and fitness instructors are also
offering virtual classes right now.
If you’re working out at home, get creative with
things you already own. Use wine bottles for weights,
dish towels for sliders (for exercises like lunges and
mountain climbers) or a sturdy chair for step-ups.
There are also plenty of no equipment required
exercises — like squats, burpees, sit-ups, planks, push-
ups and mountain climbers — you can do in even a
small space.
Trainers recommend choosing five exercises, doing
each for a minute, then repeating the circuit three to
five times. And take comfort in the fact that physical
activity doesn’t have to mean a gym-style workout.
Plenty of research shows that everyday activities
like walking, gardening and cleaning improve your
overall health—so any amount of movement you can
squeeze in counts.

40

Oak Valley College

During the COVID-19
(coronavirus) pandemic,
Oak Valley College is making
grants available for incoming
freshmen for the 2020

Fall Semester.
If you, or your parent/guardian,

are the primary wage-earner
in your household and

experienced a layoff, furlough,
or dramatic reduction in
household income

(after March 1, 2020), and you
are unable to make your

tuition payment, Oak Valley
College will provide a need-based

grant to cover up to your full
tuition for the 2020 Fall Semester.

Rialto Responds 2020

41

Beat the Summer Heat • Space is limited due to social distancing
• Participants must wear face covering
yourrialto.com
and gloves

During high heat advisory and high heat warnings, the City of Rialto
Cooling Center Program offers a no cost, easy access relief from the heat.

With safe indoor facilities staffed with City personnel and plenty of
water to stay hydrated, Rialto residents will be sure to stay cool this summer!

These Cooling Centers are
conveniently located in the City!

Grace Vargas Senior Center

1411 S. Riverside Ave.

Rialto Community Center

214 N. Palm Ave.

Rialto Branch Library

251 W. First St.

Hours of Operation
12:00pm-6:00pm
Information/Cooling Center “Cool Line”
42 (909) 877-9706

Aging and Adult Services Age Wise Program

Public Guardian

AGE WISE

Age Wise If you have questions or
need more information
The Age Wise program provides services
to older adults throughout San Bernardino please call:
County who would benefit from behavioral
health services and assistance connecting (800) 451-5633
to resources.

Please call Age Wise for assistance if you During coronavirus pandemic, Rialto Responds 2020
are a senior adult age 59 and older and: staff are available by phone
24 hours a day, 7 days a week.
 Have a mental health diagnosis or
are experiencing mental health
challenges

 Are feeling isolated
 In need of resources

Aging and Adult Services-Public Guardian │ www.sbcounty.gov/daas

43

City of Rialto PRSRT STD
US POSTAGE
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Rialto, CA 92376-9948 PAID

SAN BERNARDINO, CA
PERMIT #1506

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Postal Customer

WE ARE..... THE CITY OF RIALTO

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