About The Care Company
We are proud of our Our Homecare service is
company. regulated and approved as
We are a small team a service provider by the
working from a village Care Quality Commission
base in Gnosall (CQC) in accordance with
Staffordshire. the Health and Social Care
We offer care and support Act 2012.
across Staffordshire and
Shropshire. We respond to the individual
needs of our customers on a
The Care Company was 24 hours a day, 365 days a
known as Kare Plus from year basis.
June 2013 – June 2017 it is
a Nursing, Homecare and All our staff are interviewed in
Recruitment Agency. person, reference and police
checked(DBS), trained and
supported to provide a
consistently excellent service.
Our Mission
Caring for you
The Care Company
Limited Company Name
Staffordshire Healthcare Staffing Limited
Director/Business owner: Kay Gynane
Registered Manager: Sarah Adams
Operations Manager: Peter Dabrowski
Finance Support: Sue Belyavin
Administrator/Compliance Officer: Emma Moore
Deputy Manager: Wendy Bailey
Service Delivery Manager: Jamie McLaren
Service Provided
Staffordshire Healthcare Staffing Limited trading as
The Care Company is registered to provide homecare
services to any adult aged over 18
We offer short and long term care
Service Provided
We support you to let you stay in your own home…
You may have care needs involving the following:
Mental health
Dementia
End of life care
Respite
Physical disabilities
Sight and hearing difficulties
Specialist complex care
Over night care
Companionship
Our Service Commitment
An appointment will be arranged for you to have an
assessment with our care manager in the comfort of your
own home, hospital or nursing home.
This assessment ensures that we have a full understanding of
your care/support needs and the environment in which the
carer will be working. We will also agree the days, times and
length of your care visits.
Our Service Commitment
We will write your care plan from the information given at
your assessment. This will ensure the carers understand what
you need and when.
Every person has
different needs and
wants.
The care plan is
written about you
and how you want
to live your life.
Our Service Commitment
Your care package will be reviewed by our care manager.
This is to ensure that your needs continue to be met and that
you are happy with the services we provide you with.
Your family or representatives are very welcome to attend
the review meeting.
Our Service Commitment
We aim for one of our care managers to introduce you to
your care team so you know who is coming to see you.
Carers will be always in uniform (unless you decide otherwise)
and they will all carry an ID Badge at all times.
We will call you if there are any changes to your care call.
Our Service Commitment
Your carer will complete a report after each care visit
detailing what has been done to ensure that all tasks
are completed.
This report is written in your Daily Record Book which
stays in your home for other health professionals to
see.
Homecare
Can Include help with the following:
DOMESTIC TASKS
• Personal Laundry and
Ironing
• Cleaning and Chores
• Shopping
PERSONAL CARE
• Getting up and going to bed
• Washing, Showering or
Bathing
• Getting Dressed/Undressed
SUPPORT SERVICES • Toileting
• Attending hospital/doctor • Meal Preparation
appointments • Eating and Drinking
• Attending day centres • Mobility
• Studying • Medication
• Paying Bills
• Computer Literacy
These services are bespoke and can be delivered at a time to suit your
needs. We have broad range of timescales for you to choose from,
anything from 30 minutes to 24 hours.
Examples of Service Provided
Our Care Team are qualified to prompt, assist and administer
prescribed medications that have been dispensed by a
pharmacist.
Our Care Team can also deliver specialist medication such as:
o Via a peg
o Support with Controlled Drugs
All medicaton will be recorded within your care plan and
signed for by the carer.
Examples of Service Provided
Our support is adaptable to suit your needs. We can support you with:
Shopping
Appointments
Holidays
Social Activities
Events
Additional Services
DEMENTIA CARE
For people suffering with dementia, the familiarity of their own home
can make a world of difference. They will feel safe, secure and
comfortable in their own home. Our carers are trained to understand
what a person with dementia may be feeling.
RESPITE CARE
This service can be provided in the customers own home or on a
supported holiday away from home. We understand that caring for a
loved one is 24/7 and this service gives the main carer a break should
they require one.
RE-ENABLEMENT
This service is available should you require a short spell of care whilst
recovering from an illness, operation or difficult time.
Additional Services
END OF LIFE CARE
The majority of people with a life threatening illness would prefer to
be in their own home with their personal possesions and memories
surrounding them.
COMPLEX CARE
Our complex care service is most suited to individuals who:
Have been discharged from hospital and have significant nursing
and clinical care needs that need to be continually monitored.
Are in hospital wards such as intensive care or high dependency units
and are due to return home; faced with long term recovery process.
Suffer from degenerate conditions and have on-going care needs.
Have physical or learning disabilities and require long-term support in
their home.
Have complex care needs and are dependant on life sustaining
technology.
Paying for your Care
Customers have different payment options when it comes to
paying for care.
1. Private Funding
You pay for care yourself and the contract is between you and The
Care Company.
This could be paid weekly, fortnightly or every 4 weeks.
Paying for your Care
2. Self Directed Support
This is where people are in control of the support they receive and
when they receive it. It is also referred to as personal budget or a
personalisation plan. This is where you receive funding following a
financial assessment by social services who then agree:
• A personal budget
or
• An individual budget
or
• A direct payment
This is funded by a local authority but The Care Company will invoice
you for your care.
You can choose to be invoiced weekly, fortnightly or every 4 weekly.
Paying for your Care
3. Funded Care/ Part Funded Care through Local Authority
This is where the contract is held between The Care Company and
the local authority. This is usually set up between yourself and Social
Services following a financial assessment.