Orientation Booklet

Orientation Book

EXECUTIVE COMM

MITTEE (SLMU/SLMH)

Shangri-La

a Group





RESORT MAP



Corporate Social Responsibility

Shangri-La Hotels and Resorts have unified all
initiatives within five key areas of CSR namely,
Environment, Health & Safety, Employees, Supply
Chain, and Stakeholder Relations under the um-
brella brand of “Sustainability.”
This campaign strives to properly educate its
stakeholders, inspire and engage its employees,
enjoin its business partners and align with the
local community initiatives so that CSR can be
used as a more significant tool towards
development.

Luxury need not cost the earth

Our Flagship Projects

Shangri-La's Care for People Project
Our care for people projects are expressed with the most powerful icon for em-
bracing others - a heart.

Shangri-La's Care for Nature Project
The sanctuary signature is expressed by four thumbprints joined into the sym-
bol of a healthy & lush biodiversity - the butterfly.

The handprint symbol on the sustainability signature reminds us of how we put our
hands up to commit to being socially responsible.

Safety & Security among
Employees

Packages & Parcels
No packages, articles of clothing, parcels, paper bags etc. may be taken out
of the Hotel unless the employees is in possession of a gate pass for the
package. Security personnel have the right at all times to open and inspect
the contents of such packages.

Right to Search
As and when required, the employees while entering, leaving or whilst inside
the Hotel premises, may be subject to search by the Hotel’s Security person-
nel or by any other persons as authorized by Management.

As and when required, the employees’ personal locker may be subject to a
full search by the Hotel’s Security personnel in coordination with the Human
Resources Division or by any other persons as authorized by Management.

Lost and Found
Any money or property found on the Hotel premises must be handed over
immediately to the Housekeeping Office and full details will be noted in the
Lost and Found Book.

If lost & found items are not claimed within a period of 3 months for non-
valuable items and 12 months for valuable items, they will be returned to the

Theft
The theft of any property from the Hotel, whether belonging to the Ho-
tel, guests or other employees, will result in immediate summary dis-
missal. This includes the unauthorized consumption of or taking away
of food or beverages.

Loss or Damage to Your Personal Belongings

Employees are responsible for insuring their personal belongings
against fire, loss and damage. The Hotel will not accept any liabilities
for any loss or damage to personal belongings.

Public Statements
Unless specifically authorized by the General Manager, no employee
may make public statements concerning the Hotel’s financial standing,
plans or policies, services or facilities, projects or problems.

Any such enquiry is to be forwarded to the General Manager.





THANK YOU