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https://prepbolt.com/Question 1Question Type: MultipleChoiceWhich two process exceptions are available out of the box in ordermanagement? (Choose 2)Options:A- Find location faultB- Unable to capture paymentC- Inventory check exceptionD- Navigate invoice amountAnswer:A, BQuestion 2Question Type: MultipleChoiceWhich two order management objects have their s set to hidden by default?(choose 2)Options:A- Fulfillment ordersB- Order Delivery MethodC- AccountsD- Sales LocationE- LocationsAnswer:B, D
https://prepbolt.com/Question 3Question Type: MultipleChoiceIn which two ways can order management license be assigned? (choose 2)Options:A- By roleB- By profileC- By permission setD- By userAnswer:C, DQuestion 4Question Type: MultipleChoiceFor what use case would an administrator enable Person Accounts during Order Management setup?Options:A- Person Accounts are always enabled for Order ManagementB- Connecting Order Management to B2C CommerceC- Connecting to an external ERPsystemD- Connecting Order Management to B2B CommerceAnswer:BExplanation:An administrator would enable Person Accounts during Order Management setup for the use case ofconnecting Order Management to B2C Commerce. B2C Commerce is a cloud-based platform thatenablesbusinesses to create and manage online storefronts for consumers. B2C Commerce usesPerson Accounts to represent individual shoppers who place orders on the storefronts. Person
https://prepbolt.com/Accounts are a type of account that combines account and contact information into a single record. Toconnect Order Management to B2C Commerce, an administrator needs to enable Person Accounts inOrder Management and install the B2C Commerce Integration package from AppExchange.Reference:B2C Commerce Integration, [Person Accounts]Question 5Question Type: MultipleChoiceWhere should a service agent go first to initiate changes related to an Order in Order Management?Options:A- Change Order DetailsB- Order DetailsC- Fulfillment Order DetailsD- Order Summary DetailsAnswer:DExplanation:A service agent should go first to the Order Summary Details page to initiate changes related to anorder in Order Management.The Order Summary Details page provides a global view of the entireorderlifecycle, including order capture, fulfillment, shipping, payment, invoicing, and service. From thispage, a service agent can access various actions and flows to process changes such as cancellations,returns, exchanges, reshipments, refunds, and discounts. The service agent can also view relatedrecords such as Order, Fulfillment Orders, Shipments, Invoices, Credit Memos, and Change Orders.Reference:Order Management Console,Order Management LifecycleQuestion 6Question Type: MultipleChoiceWhich object is used to createan invoice?
https://prepbolt.com/Options:A- Fulfillment OrderB- Order SummaryC- ShipmentD- OrderAnswer:BExplanation:The Order Summary object is used to create an invoice. An invoice is a document that requestspayment from a customer for an order. An invoice can include one or more fulfillment orders and oneor more credit memos. A fulfillment order is a record that represents a part of an order that is fulfilledby a specific location. A credit memo is a record that represents a partial or full refund for an order ora fulfillment order. To create an invoice, an administrator can use the Create Invoice Apex action in aflow. The Create Invoice Apex action requires the Order Summary ID as an input parameter andcreates an Invoice record associated with the Order Summary record. Reference:Order ManagementObjects, [Create Invoice Apex Action]Question 7Question Type: MultipleChoiceWhich data type is the Status field on an Order Summary object?Options:A- PicklistB- StringC- TextD- NumberAnswer:AExplanation:
https://prepbolt.com/The Status field on an Order Summary object is a picklist data type. A picklist is a field that allowsusers to select one value from a predefined list of values. The Status field on an Order Summary objectindicates the current state of the order, such as Draft, Activated, Completed, or Cancelled. The valuesfor the Status field are defined in the OrderStatus picklist field on the Order object. Reference:OrderManagement Objects, [Picklist Fields]Question 8Question Type: MultipleChoiceBasedon some changes in Universal Containers' Commerce engine, new Orders are expected to havetwo additional attributes at the header level. In Order Management, which other Object besides Orderalso needs to be extended?Options:A- Delivery GroupsB- Order SummaryC- Change OrderD- Payment SummaryAnswer:BExplanation:Based on some changes in Universal Containers' Commerce engine, new Orders are expected to havetwo additional attributes at the header level. In Order Management, besides Order, the other objectthat also needsto be extended is Order Summary. An Order Summary is a record that storesinformation about an order, such as the total amount, the number of items, and the fulfillment status.An Order Summary is created by a process called Create Order Summary Process, which runswhenever an order is created or updated. The process calls a flow called Create OrderSummary Flow,which calculates the order summary fields and creates or updates the order summary record. Toextend an object in Order Management, an administrator can create custom attributes on that objectthat match the API name and data type of the corresponding attributes in B2C Commerce.Reference:Order Management Objects
https://prepbolt.com/Question 9Question Type: MultipleChoiceWhat two tools can an administrator use to debug an issue with an Apex trigger?Options:A- Apex Logs in SetupB- Error Logs in the Developer ConsoleC- Log Inspector in the Developer ConsoleD- Debug Logs in SetupAnswer:C, DExplanation:The administrator can use two tools to debug an issue with an Apex trigger: Log Inspector in theDeveloper Console and Debug Logs in Setup. The Log Inspector is a tool that displays agraphicalrepresentation of a debug log, which is a record of database operations, system processes, and errorsthat occur when executing a transaction or running unit tests. The Log Inspector helps you analyzeand troubleshoot your code by highlighting errors, checkpoints, and execution times. The Debug Logspage in Setup lets you monitor and retain debug logs for users, Apex classes, Apex triggers, andLightning components. You can view, download, or delete debug logs from this page.
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