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PERSONAL AND
PROFESSIONAL DEVELOPMENT
2.4 PROFESSIONAL DEVELOPMENT
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LEARNING OUTCOME
1. Discuss professional development in nursing
2. Explain the quality management in nursing professional development
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LEARNING EXPERIENCES
i. Professional development
• Professional responsibility, accountability and autonomy
• Leadership in nursing
• Teaching learning and nursing process
• Mentorship / preceptor ship
• Participation in research activities
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LEARNING EXPERIENCES
ii. Quality management In Nursing Professional Development
• Standardization of SOP
• AUDIT
• MS ISO
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Professional Development
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Professional Development
1. Professional responsibility, accountability and autonomy
2. Leadership in nursing
3. Teaching learning and nursing process
4. Mentorship / preceptor ship
5. Participation in research activities
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1.Professional responsibility,
accountability and autonomy
• The nurse’s primary professional responsibility is to people requiring nursing care.
• In providing nursing care, the nurse promotes an environment in which the human
rights, values, customs, and spiritual beliefs of the individual, family, and community
are respected.
http://online.anyflip.com/ioqdj/bite/
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Accountability
• Accountability is linked to fidelity and means accepting responsibility for one’s
actions. Nurses are accountable to their patients and to their colleagues.
• When providing care to patients, nurses are responsible for their actions, good and
poor.
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Autonomy
• Professional values are qualities considered important by a professional group.
• Autonomy, integrity, and commitment are examples of professional values.
• Nurses are often in a position to protect a patient’s autonomy.
➢They do this by ensuring that others do not interfere with the patient’s right to
proceed with a decision.
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Autonomy
• Autonomy is the freedom to make decisions for oneself.
➢This ethical principle requires that nurses respect patients’ rights to make their
own choices about treatment.
➢Informed consent before treatment, surgery, or participation in research is an
example.
➢To be able to make an autonomous choice, individuals need to be informed of the
purpose, benefits, and risks of the procedures to which they are agreeing.
➢Nurses accomplish this by providing information and supporting patients’ choices.
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2. Leadership In Nursing
• Leadership is a much broader concept than is management.
➢Although managers should also be leaders, management is focused on the
achievement of organizational goals.
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2. Leadership In Nursing
In order to lead, one must develop three important competencies:
a. ability to diagnose or understand the situation you want to influence
b. adaptation in order to allow your behaviours and other resources to close the gap
between the current situation and what you are hoping to achieve
c. communication
➢No matter how much you diagnose or adapt, if you cannot communicate
effectively, you will probably not meet your goal
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2. Leadership In Nursing
• Effective nurse leaders are those who engage others to work together effectively in
pursuit of a shared goal.
➢Examples of shared goals are providing excellent client care, designing a cost
saving procedure, and challenging the ethics of a new policy.
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3. Teaching Learning and Nursing Process
Why need teaching learning among the nurses?
1. Introduced to junior nurses with no clinical experience or previous patient
interaction
2. Fear and anxiety about the first patient encounter
3. Care plans poorly implement the nursing process
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Teaching Learning and Nursing Process
• To teach and learning, person who is teaching need to plan their idea
• The learning usually come with observation and performing during the learning
season
• This environment give a standardization in for daily nursing care
• Comments from the participant should be listen & discuss to gain more better
nursing care.
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Teaching Plan
• Report given to oncoming nurse
➢Students record patient data from interaction
• Nurse meets patient and performs shift assessment
• Interactive exchange between nurse and patient
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Observation by nurses
Role modelling
• Communication
• Assessment
• Hands on interventions
• Responding to the patient
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Nurse and
Standardized
Patient Care
Basic Nursing Care
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Accept Comments
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4. Mentorship / preceptor ship
a. Preceptor will become mentor.
• Mentor role is much more encompassing than the preceptor role.
• The mentor relationship is a voluntary one and is built on mutual respect and
development of the mentee
b. Providing mentors, guidance, give opportunities to grow and develop in others
career
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4. Mentorship / preceptor ship
c. Mentors provide guidance to new graduates as they change from student to
professional nurse.
d. Mentors can also assume psychosocial functions, such as personal support,
friendship, acceptance, role modelling, and counselling.
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Identifies responsibilities of
the mentor and mentee in
this relationship
(Scheetz, 2000; Simonetti & Ariss, 1999)
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5. Participation in research activities
a. Participation in research give Autonomy or freedom to make decisions in nursing care.
b. Nurse managers empower their staff
• Empowered staff worked more effectively and had lower levels of job-related tension.
• Leader behaviour impact on staff nurse empowerment, job tension, and work
effectiveness.
Diane K. Whitehead, et all. (2007). Essentials of Nursing Leadership and Management, 5th ed. F. A. Davis Company:USA.
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5. Participation in research activities
b. Increasing own sense of empowerment will extent nurses by their own
professional knowledge and competence.
Diane K. Whitehead, et all. (2007). Essentials of Nursing Leadership and Management, 5th ed. F. A. Davis Company:USA.
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Discussion
1. Evaluate the job prospects in the community where you now live. What areas could
you explore in seeking your first position?
2. What plans do you have for advancing your career?
3. What plans do you have for finding a mentor?
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Quality management In
Nursing Professional
Development
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Quality management In Nursing
Professional Development
1. Standardization of SOP
2. AUDIT
3. MS ISO
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1.Standardization of SOP
• Operational policies are imperative therefore in ensuring a uniform delivery of quality
services.
• Standardization of practice is required in order to maximize productivity, efficiency and
quality.
• All procedures and activities in hospitals, clinics or community, have their own SOP to follow.
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ADMINISTRATION
OF INTRAVENOUS
(IV) MEDICATIONS
Example of SOP in
IV medication
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2. AUDIT
a. Establish to oversee and monitor all health facilities in practise to ensure the
quality of nursing is always at optimal levels in accordance with the prescribed
standards.
b. Objective
• To improve nursing services through the promotion of nurses commitment in
quality improvement programs.
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2. AUDIT
c. Function
• Planning of strategy for implementation and improvement in quality of nursing
services.
• Coordinate and monitor achievement
• Analyzing program and produce report
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3. MS ISO
ISO 9001 Quality Management
• most widely used and recognised standard for Quality Management Systems
internationally.
• ISO 9001 certifies that organisation produces quality products and services,
satisfies customers’ requirements and industry standards.
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3. MS ISO
Benefits of ISO 9001 Quality Management
• Meet customer and regulatory requirements and achieve continuous process improvement.
• Boost productivity, reduce product defects and provide more efficient services.
• Increase acceptance of products and services in markets, and meet prerequisites for some
business sectors.
• Reduce the likelihood of multiple audits by customers.
• Minimise impact on the business when key personnel leave.
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Other Management Certification
https://www.sirim-qas.com.my/our-services/management-system-certification-related-services/
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DISCUSSION
• How would you begin discussion on quality and safety issues with the nurse manager
or colleague?