UNIT 1.2 LEADERSHIP SKILLS - Effective leadership skills

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04
















Be exemplary






They make us see how our

individual effort adds value to


the company’s work.





Leaders empower staff at all


levels of the organisation to be

the leaders themselves.

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Be exemplary






In doing so, they expect and

tolerate mistakes, but they also


ensure that those mistakes are


used to generate better

performance in future.

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Likes working





in groups






There is no leader


without a group or team.

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HARD WORK






Leader always potrait as

an idol. Work with


enthusiasm on all tasks


will give motivation to

the team members to


follow and achive the

team’s objectives.

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Respectful




Respect member’s ideas


and efforts will encourage

trust and agreement.

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Fair to others






Impartial, rewarding /

penalising performance


without ‘favourites’,

treating individuals


differently but equally

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Creative






An imaginative and thought through


response to opportunities and to

challenging issues that inhibit


learning at all levels.





It's about seeing, thinking and doing


things differently in order to

improve the life chances of all


members.

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Creative






Creative leaders also provide the


conditions, environment and

opportunities for others to be


creative.

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Open minded





With a purpose in place, there


is then the space to develop

vision. The mantle of


leadership depends on the

extent that leader are able to


carry a vision.

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Open minded





The need to think beyond


oneself and to consider others.

To consider others is to think


with them and to ask oneself,

‘how can I serve us better?’

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Trustworthy




Crucially, leaders are also active


listeners who can see another’s
point of view.




This empathy allows them to forge


trust between themselves and
their followers, which forms the


foundations of their relationship.




Trust needs continuous
nourishment and cannot be forced


or commanded.

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Short Video

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Exercise

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Exercise 1







Discuss qualities of a good leader in health care delivery.







Answer


________________________________________________________


________________________________________________________

________________________________________________________

________________________________________________________


________________________________________________________

________________________________________________________


________________________________________________________

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Exercise 2







Discuss qualities of a good leader in health care delivery.







Answer


________________________________________________________


________________________________________________________

________________________________________________________

________________________________________________________


________________________________________________________

________________________________________________________


________________________________________________________

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Exercise 3







Divide into groups (JP and PPP). Maximum 6 or 7 people in a group.








Do a roleplay how a nurse / paramedics demonstrate their


leadership skills continuum with leaders behaviour.

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Summary





• Today, nurses / paramedics must learn to work on intra-


professional and interprofessional teams to achieve the shared goal

of delivering safe and quality care.




• Intra-professional teamwork contributes to overall nurse /

paramedics satisfaction, which in turn leads to safer and higher-


quality care.



• To work in interprofessional teams requires a shift in the health-


care culture of individual experts to a cooperative and collaborative


team environment.



• Team members integrate expertise and optimize care for patients.

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Summary





• Nurses must be relentless in pursuing and fostering a sense of team and

partnership across all health-care professions.



• leaders and managers can positively impact


➢the stability needed to accommodate the dynamics and complexity


of the health-care system by collaborating with patients and families,

intra-professional and interprofessional colleagues, the community,


and other stakeholders to achieve mutually beneficial outcomes.


➢are critical to the development of successful work teams.


➢A strong synergistic relationship between staff members and nurse


leaders and managers results in safe and quality patient-centered

care.

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REFERENCES





American Organization of Nurse Executives. (2011). Nurse executive

competencies. Washington, DC: Author. Retrieved from

www.aone.org/resources/nurse-executive-competencies.pdf


Kohn, L. T., Corrigan, J. M., & Donaldson, M. S. (Eds.). (2000). To err is


human: Building a safer health system. Washington, DC: National

Academies Press.


Manage time with tips that some swear by (2009, January).Same-Day

Surgery, Supplement, 3–4.



The Joint Commission. (2016a). Sentinel event policy and procedures.

Retrieved from

www.jointcommission.org/sentinel_event_policy_and_procedures