MCU LIBRARY

MARVEL CINEMATIC
UNIVERSE LIBRARY

IPMlaLnn6i5n6g & Design Of Libraries
& Information Centers

AINNUR HASDIANA BINTI AWANG 2017955699
MARINA SYUHAIDAH BINTI ABAS @ ALI 2016314907
MOHD IKMAL BIN M. BORMAN SAFUAN 2016598605
MUHAMMAD JAZLY HANIF BIN JUNAID 2016552509
NURUL FAZRINA BINTI MOHD PAUZI 2016589235

Prepared for:
Mohd Zaihan Hussin

ACKNOWLEDGEMENT

Bismillahirrahmanirrahim,
Alhamdulillah. Thanks to Allah SWT, whom with His willing giving us the opportunity

to complete this assignment. Firstly, we would like to express our deepest thanks to our lecturer,
Sir Mohd Zaihan Hussin for his support and guidance in order to complete this task. Thanked
also for the clearly information when lectures. Without his guidance and explanation, we will not
be able to complete this task and understand about this subject.

We also like to express our gratitude to all classmate from group IML656 Planning and
Design of Libraries and Information Centres for their cooperation, encouragement, constructive
suggestion and full of support for the task completion. In addition, a special thanks to our friends
that had always been dedicated in making this assignment successful. Without their support this
assignment is impossible to be completed. We are really appreciated sincerely.

Last but not least we would like to express our gratitude towards our parents and family
for support to achieve good result in study. We also really thanked them for their prayer of our
success in UiTM. Moreover, we sincere thanks to all for cooperate, helping, give some advises
and opinion before this task is done.

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TABLE OF CONTENTS

ACKNOWLEDGEMENT ..........................................................................................................i
TABLE OF CONTENTS....................................................................................................... ii-x
1.0 OVERVIEW ...................................................................................................................1

1.1 Design Brief .............................................................................................................1
1.2 Location ............................................................................................................... 2-4
1.3 Design Team Chart ..................................................................................................5
1.4 Design Communities.......................................................................................... 6-21
2.0 INTRODUCTION .................................................................................................. 22-23
2.1 Library Building............................................................................................... 24-25
2.2 Philosophy..............................................................................................................25
2.3 Motto......................................................................................................................26
2.4 Slogan ....................................................................................................................26
2.5 Logo .......................................................................................................................26
2.6 About Us ................................................................................................................27
2.7 Mission...................................................................................................................27
2.8 Vision.....................................................................................................................27
2.9 Objective ................................................................................................................27
2.10 Client Charter.......................................................................................................27
2.11 Opening Hour.......................................................................................................28
2.12 Contact Us............................................................................................................28
2.13 Postal Address......................................................................................................28
2.14 Rules and Regulation ..................................................................................... 28-29
2.15 Library Policies.............................................................................................. 30-31
2.16 Collections ...........................................................................................................32
2.17 Target Users .........................................................................................................33
3.0 MANAGEMENT.........................................................................................................34
3.1 Organizational Chart..............................................................................................35
2.0 DEPARTMENT............................................................................................................36
4.1 Chief Librarian................................................................................................. 36-37
4.2 Deputy Chief Librarian .................................................................................... 38-39

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4.2.1 Deputy Chief Librarian (Planning and Development) ............................... 39-40
4.2.2 Deputy Chief Librarian (Services) ............................................................. 40-41
4.3 Administration Department ............................................................................. 42-44
4.3.1 Human Resource Unit ................................................................................ 44-45
4.3.2 Public Relation and Marketing Unit........................................................... 45-46
4.3.3 Financial Unit............................................................................................. 46-47
4.4 Technical Service Department......................................................................... 48-50
4.4.1 Cataloging Unit .......................................................................................... 50-51
4.4.2 Acquisition Unit ......................................................................................... 51-52
4.5 Automation ...................................................................................................... 53-55
4.5.1 Library Automation System ....................................................................... 55-56
4.5.2 Computer Procurement and Maintenace Unit............................................ 56-57
4.5.3 Server and Computer Network Unit........................................................... 57-58
4.5.4 Library Website Unit.................................................................................. 58-59
4.6 Serial Department ............................................................................................ 60-61
4.6.1 Periodical Unit..................................................................................................62
4.6.2 Preservation Unit........................................................................................ 62-63
4.7 Costumer Service Unit..................................................................................... 64-65
4.7.1 Circulation Service..................................................................................... 66-67
4.7.2 Reference Service....................................................................................... 67-68
4.8 Special Service Department............................................................................. 69-70
4.8.1 Children Unit.............................................................................................. 70-72
4.8.2 Disabilities Service Unit...................................................................................72
4.8.3 Gallery Unit......................................................................................................73
4.8.4 Exhibition Unit.................................................................................................74
5.0 COLLECTION IN MCU LIBRARY............................................................................75
5.1 Collection Categories.............................................................................................75
5.1.1 Open Shelf........................................................................................................75
5.1.2 References .................................................................................................. 76-82
5.1.3 Special Collection ...................................................................................... 82-88
5.1.4 Media Collection ........................................................................................ 88-94
5.2 Collectio Policy................................................................................................ 95-97

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6.0 LIBRARY SERVICES .................................................................................................98
6.1 Customer Service Department ....................................................................... 98-133

7.0 FACILITIES ....................................................................................................... 134-152
8.0 INTERIOR AND EXTERIOR DESIGN....................................................................153

8.1 Colour Selection........................................................................................... 153-157
8.2 Flooring........................................................................................................ 158-160
8.3 Signage.................................................................................................................161

8.3.1 Digital Directory ............................................................................................161
8.3.2 Fire Awareness Signage ......................................................................... 162-163
8.3.3 Rules and Regulation Signage................................................................ 164-166
8.3.4 Information Signage............................................................................... 167-172
8.3.5 Exterior Signage.............................................................................................173
8.4 Lighting................................................................................................................174
8.4.1 Natural Lighting ..................................................................................... 174-175
8.4.2 Roof Openings........................................................................................ 176-178
8.4.3 Ceiling Lighting ..................................................................................... 179-180
8.4.4 Book Shelves Lighting ........................................................................... 181-182
8.4.5 Desk Lamp ............................................................................................. 183-184
8.4.6 Desk Lamp for Children Area........................................................................185
8.4.7 Wall Lamp.............................................................................................. 186-187
8.4.8 Exterior Wall Lamp................................................................................ 188-189
8.4.9 LED Lighting ......................................................................................... 190-193
8.4.10 Exterior Lamp ...................................................................................... 194-198
8.4.11 Outdoor Lights ..................................................................................... 199-200
8.5 Security ................................................................................................................201
8.5.1 Collection Security................................................................................. 201-204
8.5.2 Disaster Security .................................................................................... 205-209
8.6 Furniture...............................................................................................................210
8.6.1 Book Shelves.......................................................................................... 210-212
8.6.2 Display Shelves ...................................................................................... 213-214
8.6.3 Children Book Shelves........................................................................... 215-216
8.6.4 Children Display Shelves ....................................................................... 217-218

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8.6.5 Tables and Chairs ................................................................................... 219-221
8.6.6 Children Tables and Chairs .................................................................... 222-223
8.7 Ventilation and Air Conditioning ................................................................ 224-227
9.0 INTERNAL ENVIRONMENT .......................................................................... 228-237
10.0 EXTERNAL ENVIRONMENT ......................................................................... 238-244
11.0 FLOOR PLAN .................................................................................................... 245-249
11.1 Education Institution.................................................................................. 250-254
11.2 Public Transport......................................................................................... 255-256
12.0 MERCHANDISE................................................................................................ 257-260
APPENDICES ............................................................................................................... 261-262
REFERENCES .............................................................................................................. 263-267

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1.0 OVERVIEW
1.1 DESIGN BRIEF

Library Name Marvel Cinematic Universe Library
Project Name Construction of Marvel Cinematic Universe
Library
Addressee Space U8 Eco Mall
6, Persiaran Pasak Bumi, Taman Bukit
Jelutong (Seksyen U8)
40150 Shah Alam, Selangor
Malaysia

Owners AMD Association Group
Architect Company Arkitek Summaz Sdn Bhd
Contractor Dayana Enterprise Sdn Bhd.
Date of built 1 October 2019
Target completion 2 October 2025

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1.2 LOCATION

Marvel Cinematic Universe Library (MCUL) located at Space U8 Eco Mall6,
Persiaran Pasak Bumi, Taman Bukit Jelutong (Seksyen U8) 40150 Shah Alam, Selangor
Malaysia.

We choose Selangor as our library because Selangor is a state on the west coast
of Peninsular Malaysia, encircling the capital Kuala Lumpur. We choose Shah Alam is a
city and the state capital of Selangor, Malaysia and situated within the Petaling District and
a small portion of the neighboring Klang District. Shah Alam replaced Kuala Lumpur as
the capital city of the state of Selangor in 1978 due to Kuala Lumpur's incorporation into a
Federal Territory in 1974.

Marvel Cinematic Universe Library located at Bukit Jelutong only 15 minutes from
capital city of Shah Alam and near to university institution and school. We choose Bukit
Jelutong, Shah Alam because the place are centre and easy for users to come. University
institution that near from us are University Teknologi Mara Puncak Perdana (UITMPP),
University Teknologi Mara Shah Alam (UITMSA), Management and Science University
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(MSU), Politeknik Sultan Salahauddin Abdul Aziz Shah (POLISSAAS), KDU University
College and Universiti Selangor (UNISEL) . The school that near to our library was
Sekolah Kebangsaan Puncak Perdana , Sekolah Kebangsaan Bukit Jelutong , Sekolah
Menengah Kebangsaan Bukit Jelutong and Sekolah Menengah Kebangsaan Shah Alam.
The purpose we choose Bukit Jelutong as our library because of its near school and
university and it easy for them to visit our library.

Maps of Shah Alam, Selangor

Maps of Marvel Cinematic Universe Library
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Place for Marvel Cinematic Universe Library

Construction of Marvel Cinematic Universe Library
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1.3 DESIGN TEAM CHART

Chief Librarian

Deputy Chief
Librarian

Interior & Architect Library Engineer Contractor Site
Exterior Consultant Supervisor
Design

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1.4 DESIGN COMMUNITIES
Chief Librarian

Personal Details : Mohammad Ikmal Bin Mohd Borman Safuan
Name : 013-45660087
Contact Number : 03-333000011
Office Number : [email protected]
E-mail

Education Background
• Master of Library Management and Information Service, Aberystwyth University,
United Kingdom
• Bachelor of Information Science (Hons) Library Management, Universiti
Teknologi Mara (UiTM), Malaysia.

Skills
• Strong team working and management skills.
• Good presentation and verbal communication skills.
• Excellent in assessment of resources and library users' needs.
• Creative and innovation.
• Excellent in leadership.
• Familiar with preserve and manage digital assets as well as system development.
• Good in marketing and budgeting.
• Knowledgeable about digital literacy.

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• Good in developing and managing space library.
• Very supportive leader.
• Knowledge of the Dewey decimal and Library of Congress classification systems.
Job Responsibilities
• Develop annual library and capital budgets library.
• Manage and assist to acquire all materials and ensure compliance to all

development policy and allocate appropriate budgets.
• Participate in all meeting and workshops for library services.
• Develop and maintain professional relationships with all colleagues.
• Prepare reports for all strategic plans to analyze all data for library services and

functions.
• Coordinate with library management team to prepare strategies to resolve all issues.
• Coordinate with library committee and ensure compliance to all user requirements

through all library collections.
• Conduct all the meetings.

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Deputy Chief Librarian

Personal Details : Marina Syuhaidah Binti Abas @ Ali
Name : 017-23231414
Contact Number : 03-333000022
Office Number : [email protected]
E-mail

Education Background
• Master Library and Information Management, Manchester Metropolitan
University, England
• Bachelor of Information Science (Hons) Library Management, Universiti
Teknologi Mara (UiTM), Malaysia.

Skills
• Good in developing and managing of library.
• Excellent in leadership.
• Excellent in assessment of resources and library users' needs.
• Good at assessing library users' resources and needs.
• Good in communication and interpersonal skills.
• Knowledgeable in managing and conducting library.
• Knowledge of library materials, methods and organization.
• Knowledge of the Dewey decimal and Library of Congress classification systems.

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Job Responsibilities
• Organize and managing the library.
• Manage and assist to acquire materials to ensure compliance to all development
policy.
• Participate in all meeting and workshops of library.
• Develop and maintain professional relationships with all staff.
• Prepare reports for all strategic plans to analyze all data for library services and
functions.
• Collaborate with library team to prepare strategies to resolve all issues and
problems.

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Library Consultant

Personal Details : Ainnur Hasdiana Binti Awang
Name : 012-3456789
Contact Number : 03-333000033
Office Number : [email protected]
E-mail

Education Background
• Master Of Information Science (Library Science), Universiti Malaya, Malaysia
• Bachelor of Information Science (Hons) Library Management, Universiti
Teknologi Mara (UiTM), Malaysia.

Skills
• Strong technology skills.
• Excellent interpersonal skills.
• Good communication skills.
• Good in problem solving skills.
• Able and willing to continually update their knowledge on these changes to be
effective at their jobs in the varying circumstances.
• Knowledge of library design concepts and techniques.
• Knowledge of the Dewey decimal and Library of Congress classification systems.

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Job Responsibilities
• Coordinates library program evaluation, including development of assessment
criteria and implementation of evaluation programs.
• Develop and implement training programs that support resource sharing and other
cooperative library activities.
• Participate in staff meetings and professional groups.
• Participate in professional organizations and attend workshops also seminars.
• Performs to professional groups on library development.
• Maintains records and provides work-related reports and correspondence.
• Perform relevant work as assigned.

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Interior and Exterior Design

Personal Details : Nurul Fazrina Binti Mohd Pauzi
Name : 018-22332200
Contact Number : 03-312121233
Office Number : [email protected]
E-mail

Education Background
• Master of Design, Swinburne University of Technology, Australia
• Bachelor of Interior Design, Universiti Sains Malaysia (USM), Malaysia

Skills
• Imaginative in selecting furnishing and creating spaces.
• Precise in measuring interior spaces to create the appropriate environment.
• Artistic ability.
• Strong interpersonal skills and able to communicate effectively.
• Problem-solving skills.
• Excellent sense of proportion and visual awareness for interior environment.

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Job Responsibilities
• Conduct brainstorm, conceptualize and execute creative ideas electronically or with
manual techniques.
• Provide multiple ideas and concepts for interior designing projects.
• Present illustration through manually and electronically.
• Demonstrate and maintain understanding of existing external and internal fashion
trends.
• Develop schematics and floor plans clearly defining furniture and display
placement.
• Initiate, develop and coordinate all interior design projects in union with visual
merchandising graphic designer, store locations and store design team.

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Architect

Personal Details : Muhammad Jazly Hanif Bin Junaid
Name : 019-12345678
Contact Number : 03-340041212
Office Number : [email protected]
E-mail

Education Background
• Master of Architecture, University of Texas, San Antonio
• Architecture BA Honours Degree Newcastle University, United Kingdom

Skills
• High level imagination and creativity.
• Excellent design and drafting skills.
• Proficiency with computer-aided design (CAD).
• Organizational, project management, and planning skills include ability to juggle
multiple tasks.
• Excellent communication skills, written and oral.
• An analytical mind with excellent problem solving and mathematical ability.

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Job Responsibilities
• Creating building design and highly detailed drawings by hand as well as using
CAD applications.
• Writing and presenting reports, proposal, applications and contracts.
• Applying for planning permission and advice from governmental new build and
legal departments.
• Adapting plans according to circumstances and resolving any problems during
construction.
• Working closely with other professionals like engineers, contractor, interior as well
as exterior designer and others.

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Engineer

Personal Details : Ir. Mohd Aidil Isma Bin Mohammad Said
Name : 016-90849900
Contact Number : 03-320020200
Office Number : [email protected]
E-mail

Education Background
• Master's in the Field of Civil Engineering and Infrastructure Studies, University of
Tokyo, Japan.
• Civil Engineering, Bachelor, Kyushu University, Japan

Skills
• Excellent analytical skills and powerful in designing ways to make certain aspects
of the project work better.
• A skilled civil engineer must have a passion for mathematics and physics, in order
to identify and solve complex engineering problems.
• Good communication skills.
• The ability to think accurately and be able to apply concepts and rules to specific
problems.
• Successfully led all members of their team.
• Good in solving the problems.

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Job Responsibilities
• Prepare a plan with detailed drawings that include project specifications and cost
estimates.
• Develops engineering calculations, diagrams and technical reports.
• Complete technical documents and regulations.
• Ensures that projects are completed on time and within a certain timeframe.
• Design and execute engineering experiments to create usable solutions.
• Present the current analysis results and project completion to required technical
leads, senior leaders and clients.

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Contractor

Personal Details : Airul Shazwan Bin Norshahimi
Name : 013-33987080
Contact Number : 03-320020211
Office Number : [email protected]
E-mail

Education Background
• Bachelor of Building and Construction Management, University of Canbera,
Australia

Skills
• Strong management skills.
• The ability to communicate.
• Expertise in computer and software.
• Effectively addresses and resolves problems when they arise.
• The ability to coordinate different teams is one of the most valuable skills of
contractors.
• Excellent network development.

Job Responsibilities
• Ensure safety regulations are followed on site at all times.
• Keep the site are safe.

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• Manage teams work, materials and equipment.
• Examine the quality of work done by the working people and subcontractors.
• Keep accurate financial records.
• Apply for building permit and license.
• Schedule of surveillance.

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Site Supervisor

Personal Details : Nik Aida Binti N. Al-Hadi
Name : 017-65432109
Contact Number : 03-320020222
Office Number : [email protected]
E-mail

Background Education
• Bachelor of Construction Management (Hons), Universiti Teknologi Mara (UiTM),
Malaysia
• Diploma in Building, Universiti Teknologi Mara (UiTM), Malaysia

Skills
• Ability to communicate, motivate, and where needed discipline.
• Ability to understand drawings and other contract documents.
• Good understanding of safety procedures.
• Ability to seal problems.
• Understanding of welfare and environmental issues.
• Understanding of occupational safety and health issues.

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Job Responsibilities
• Supervise workers, subcontractors and work activities.
• Provides and presents site induction, security briefings and toolbox talks.
• Assess and manage safety hazards.
• Ensures appropriate site rules and welfare facilities are provided.
• Helps coordinate delivery of materials, plants and equipment.
• Conduct regular inspections to ensure compliance with relevant legal requirements,
processes and procedures.
• Increase security concerns at appropriate levels.
• Solve problems and implement improvements.

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2.0 INTRODUCTION
Libraries are collections of books, manuscripts, journals, and other sources of

recorded information. They commonly include reference works, such as encyclopedia that
provide factual information and indexes that help users find information in other sources;
creative works, including poetry, novels, short stories, music scores, and photographs;
nonfiction, such as biographies, histories, and other factual reports; and periodical
publications, including magazines, scholarly journals, and books published as part of a
series. As home use of records, CD-ROM, and audiotapes and videotapes has increased,
library collections have begun to include these and other forms of media, too.

The word library came from German, Russian and the Romance languages. It come
from Latin word ‘Liber’ which is mean book. Other than that Latin Greek word bibliotheca
is also the origin word for library. The Marvel Cinematic Universe (MCU) is an American
media franchise and shared universe centered on a series of superhero films, independently
produced by Marvel Studios and based on characters that appear in American comic books
published by Marvel Comics. The franchise also includes comic books, short films,
television series, and digital series. The shared universe, much like the original Marvel
Universe in comic books, was established by crossing over common plot elements, settings,
cast, and characters.

Marvel was started in 1939 by Martin Goodman under a number of corporations
and imprints but now known as Timely Comics, and by 1951 had generally become known
as Atlas Comics. The Marvel era began in 1961, the year that the company launcher The
Fantastic Four and other superhero titles created by Stan Lee, Jack Kirby, Steve Ditko and
many others. The Marvel brand, which had been used over the years, was solidified as the
company's primary brand. Marvel counts among its characters such well-known
superheroes as Spider-Man, Iron Man, Thor, the Hulk, Captain America, Wolverine, Black
Panther, Captain Marvel, Doctor Strange, Deadpool, Ghost Rider, Blade, Daredevil and
the Punisher. Superhero teams exist such as the Avengers, the X-Men, the Fantastic Four
and the Guardians of the Galaxy as well as supervillains including Doctor Doom, Magneto,
Thanos, Ultron, Green Goblin, Doctor Octopus, Red Skull, Loki, Venom, Dormammu,

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Galactus, and Kingpin. Most of Marvel's fictional characters operate in a single reality
known as the Marvel Universe, with most locations mirroring real-life places; many major
characters are based in New York City.

Additionally, Marvel has published licensed properties including Star Wars comics
twice from 1977 to 1986 and again since 2015.We choose Marvel Cinematic Universe
(MCU) because of the Marvel character shows that how powerful they are if they were
together and also the character show they will never give up and defeat the villain. We also
choose this theme because of Marvel self-have many followers around the world and it
growing time by time. Besides that, Marvel also have many characters that inspired people
around the world. The character such as Captain America, Iron man, Thor and others. It
also shows that the influence of Marvel character that always become heroic character that
always help people. Other reason why chooses Marvel Cinematic Universe (MCU) as our
library theme because of the theme was to attract visitors to visit our library and besides
that they will gain more information about Marvel and can see the collection of the Marvel
Character.

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2.1 LIBRARY BUILDING
Library Building

We design our building just like in the movie so it will attract our users visits our
library. Other than that, we design our library building just like a Marvel building. We also
use this building because of it look modern and more futuristic and it also show that a
modern building become a library and to share the experience of Marvel to our visitor. The
building was inspired by Stark tower the character of Iron man in the Marvel movie. Other
than that, we also have chosen the grey colour as our main colour for outside view because
of the grey colour does not absorb the sunlight in fact it will reflect the sunlight.

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Lobby

Lobby are place providing a space out of which one or more other rooms and
corridors lead, typically one near the entrance of a public building. The lobby for our
Marvel Cinematic Universe Library (MCUL) was a modern and love the new environment.
We implement features that provide convenience to our visitors. Other than that, we also
implement security features at our lobby. It also included the features of unique and we
also take inspiration from Marvel movie. Besides that, we also use white colour for our
interior because of white was fun colour and providing comfort to our visitor. We also put
reference desks at this lobby to help the visitor that came to our library. Other than that,
our lobby also provide accommodation for disable person and senior citizen.
2.2 PHILOSOPHY

Philosophy Marvel Cinematic Universe Library (MCUL) to encourage users to
more like book and always help each other to find solution or find information. Besides
that, we also want to encourage users especially children, teenagers and others to always
use book as their source to find information rather than using Google to find information.
Other than that, we also want to shared our various collection of Marvel character to our
visitor.

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2.3 MOTTO
“Together We Are Stronger”

The meaning of our library motto is “Together We Are Stronger” meaning that if
we fall together, we will always rise together and that how we would become stronger.
Other than that, our motto also meets our library features that our library chooses Marvel
as our term and library features.

2.4 SLOGAN
“A Marvel That Works”

Since we choose Marvel as our theme for our library it shows that we want to
encourage the young visitors that if we team up together, we can achieve together as our
library slogan “A Marvel That Works”.

2.5 LOGO

Logo of our library was aspired by Captain America the first Avengers in the
Marvel movie. The meaning of the shield was unified, responsible and stand together no
matter how. Other than that we also put alphabetical M because of the Marvel starting from
M. The colour that we choose for our library was red, white, blue and black. We also put
book as for our library. We put book because we want users come to our library and feel
the atmosphere of Marvel at our library. Other than that, we also want to show the
collection of the book and the collection of the Marvel character.

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2.6 ABOUT US
Our library focuses to inspire and enable independent minds, providing resources,

spaces and technologies. Our library also was inspired by Stand Lee the creator of Marvel.
We take pride in the services we provide and take many initiatives we undertake in
partnership with Marvel Studios.

2.7 MISSION
To serve community with affordable educational experiences for book lover.

2.8 VISION
The MCU Library aims to serve the needs of its patrons by expanding minds,

building community and inspiring curiosity. We strive to promote a lifelong love of
reading, learning, and literacy. Our Library seeks to provide quality resources, programs,
assistance, and space to seek, discover, relax, contemplate, discuss, plan, and interact.

2.9 OBJECTIVE
• To provide easy access for the users to use it everywhere and anytime
• To provide collection of reference materials and reading materials in digital format.
• To collect, organize printed material, compile digital information and & disseminate at

the point of care and for future use.

2.10 CLIENT CHARTER
• Provide efficient and friendly counter services to the users.
• The process of library membership application within 1 hour working day.
• Ensure that process borrowing and returning materials within 2 minutes.
• Make sure the latest procurement library materials are available on the selves within
2 weeks.
• Ensure the complaints of users are answered within 5 working days.
• Ensure that 80% of library materials proposal and application is completed within
7 working days.
• Referral service is available to assist users to detect materials in 1 day.

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2.11 OPENING HOUR 8.00 a.m. – 8.00 p.m.
Monday - Sunday Closed
Public Holiday

2.12 CONTACT US
Telephone: 03-42567890
Fax: 03-42567891
E-mail: [email protected]

2.13 POSTAL ADDRESS
Marvel Cinematic Universe Library,
No. 42 Jalan Taman Seksyen U8,
Persiaran Pasak Bumi,
Bukit Jelutong,
40150 Shah Alam,
Selangor.

2.14 RULES AND REGULATION
Rules and Regulations

• Library material cannot be taken out except with the permission of the library staff.
• Library staff has the right to request users who are deemed to be interfering others

and order to leave the library.
• Penalties or fine of using library facilities may be imposed if user is found to be in

violation of the library’s rule.
• Materials from reference section are not allowed to be taken out and borrow.
• Please throw the trash into the dustbin.
• Not permitted to move the library furniture and abuse them.
• Smoking and eating in the library are not allowed.
• It is not permitted at all to bring pets into the library.
• Not allowed bring baby stroller, rain coat or umbrella, knife or prohibited material.

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• Tears, cuts, scratches, and damages any portion of pages of books, magazines, and
newspapers or other materials.

• Be polite and orderly.
Borrowing or Returning

• The users are responsible for all materials borrowed.
• All the debts with the library must be settled within a month from the date of issue.
• Books that borrowed are considered to be on loan until the record is canceled

through the loan counter.
• The borrower must ensure that the return date is canceled when the book is returned.
• A fine of RM0.10 per day for each book late.
• Lost or damaged materials should be reported to the duty officer and the fine is

twice the cost of material.

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2.15 LIBRARY POLICIES
Marvel Cinematic Universe Library (MCUL) is dependent on the trust of

its community to successfully achieve its mission. Therefore, it is crucial that all
Board members and employees conduct business on behalf of the Marvel Cinematic
Universe Library (MCUL) with the highest level of integrity avoiding any
impropriety or the appearance of impropriety.

Guiding Principles:
• Board members and employees should uphold the integrity of the Marvel Cinematic

Universe Library (MCUL) and should perform their duties impartially and
diligently.
• Board members and employees should not engage in discrimination of any kind.
• Board members and employees should protect and uphold library patrons’ right to
privacy in their use of the library’s resources.
• Board members and employees should avoid situations in which their personal
interests, activities or financial affairs are, or are likely to be perceived as being in
conflict with the best interests of the Marvel Cinematic Universe Library (MCUL).
• Board members and employees should avoid having interests that may reasonably
bring into question their position in a fair, impartial and objective manner.
• Board members and employees should not knowingly act in any way that would
reasonably be expected to create an impression among the public that they are
engaged in conduct that violates their trust as Board members or employees.
• Board members and employees should not use or attempt to use their position with
the Marvel Cinematic Universe Library (MCUL) to obtain unwarranted privileges
or advantages for themselves or others.
• Board members and employees should not be swayed by partisan interests, public
pressure, or fear of criticism.
• Board members and employees should not denigrate the organization or fellow
Board members or employees in any public arena.

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Therefore:
To preserve and uphold the Marvel Cinematic Universe Library (MCUL)
reputation as an organization of unimpeachable integrity, each Board member and
employee will sign a “Conflict of Interest” statement and an “Ethics Statement” at
the beginning of each calendar year during their work with the Marvel Cinematic
Universe Library (MCUL).
Compliance:
If any Board member or the executive director appears to be in conflict of the
“Guiding Principles” above, he or she will be asked to meet with the executive
committee to discuss the issue. The executive committee will make a
recommendation to the full Board based on their findings. Employees who are or
appear to be in conflict with the “Guiding Principles” will be asked to meet with
the executive director who will make a determination as to discipline or termination
based on his or her findings.

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2.16 COLLECTIONS

• General collection
This collection consists of books on all subjects and topics. All books in this
collection can be borrowed.

• Archive collection
The MCU Library archive collection is consist of materials related to the history
and development of Marvel including the official publications and records. The
MCU Library also serves as the corporate memory of the Marvel, not only for
preservation but also to fulfil the reference and research needs of the clients. Several
databases are developed for the library clients, some database such as newspaper
articles (on Marvel) contain digitized information. This is a closed collection and
need to be used within the office hours.

• Special collection
Through the astute acquisition of collection and with donations from private
collectors, this special collection of international significance has attracted many
overseas researchers. The figures, small figures and statues are the special
collections which our library had.

• Media collection
This collection comprises non-book materials such as DVD, VCD, CD-ROM,
DVD-ROM, video, film strips, slides, film loops and maps. The collection is a
closed access collection which located in our library.

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2.17 TARGET USERS

• Public
Our main users are the public people who always want to visit our library.

We want our users feel they are welcome at our Marvel Cinematic Universe Library
(MCUL) and we also want our users to trying our services such book or special
collection section by asking for help from reference desks. Our staff will help them
by assist them by searching the information they needed.

• Children
Marvel Cinematic Universe Library (MCUL) providing a place for children

at our library. We will make sure that children that visits our library will get access
to all area that have in the library. Other than that we also want to encourage them
and show them important values to them such as cooperation, team work and the
spirits that does not give up. We also have provide place for them to read a book
like children library and playground for them to play.

• Senior citizens
Our library Marvel Cinematic Universe Library (MCUL) also provided a

special place for our senior citizens visitor. It is because we want them to come our
library very often and our library has provided services and accommodation to our
senior citizens visitors.

• Disabled person
At our library Marvel Cinematic Universe Library (MCUL) also provided

services to our disabled visitors who to come to visits our library. We has provide
escalator to them to make them move freely at our library and we also provided
many facilities to them so they can feel comfortable to visits our library.

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3.0 MANAGEMENT
3.1 ORGANIZATIONAL CHART

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Chief Librarian Deputy Chief Librarian Administration Human Resource Unit
(Planning and Department Public Relation and
Development) Marketing Unit
Technical Service Financial Unit
Deputy Chief Librarian Department
(Services) Cataloging Unit
Automation
Department Acquisition Unit
Library Management
Serial Department
System Unit
Customer Service Computer
Department Procurement and
Maintanence
Special Service Server and Computer
Departmet Network Unit
Library Website Unit

Periodicals Unit

Preservation Unit

Circulation Service

Reference Service

Children Unit

Disabiliies Service Unit

Gallery Unit

Exhibition Unit

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4.0 DEPARTMENT

4.1 CHIEF LIBRARIAN
Function
The role of the Chief Librarian is certainly based on the initiative of implementing
creative and innovative activities to improve the level people's lives. Besides,
responsible for implementing professional development information source
programs, documenting and managing the provision of information services and
facilities needed by the user library, overseeing administrative and financial
management tasks.

Qualification
• Malaysian
• Master of Science in Information Studies (Library and Information Management or

Resource Management Center) accredited by the Government from a local
institution of higher learning or a recognized qualification.
• A minimum of ten years of related experience in a library.

Skills
• The ability to develop a vision for the future of libraries, and to engage and work

with the community to implement the vision.
• Proven track record in leading the organization in times of change. Introduce

experience with and practice successful change management practices.
• Demonstrated ability to work creatively and flexibly in leadership and management

skills as well as the achievements.
• Showing involvement in professional associations and activities.
• Interpersonal skills and excellent teamwork. Ability to establish and maintain

effective working relationships with staff and community partners.

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Job Description
• To ensure the strategies and policies approved by the board are implemented

effectively by the deputy librarian and management.
• Provides leadership and organizes it to review and monitor the Corporation's goals,

strategies, policies and directives and to achieve libraries objectives.
• Establish the good corporate governance practices and procedures as well as

promote the highest standards of integrity, justice and corporate governance across
the Group and in particular at the Board level.
• Attends the committee meetings as appropriate or otherwise at the request of the
committee chairman.
• Review and approve minutes of meetings for the library.
• Ensures that there is effective communication with deputy librarian and that each
department as well as maintains an understanding of the others’ views.
• Arranges informal meetings of the directors at least annually and ensures that
sufficient time as well as consideration is given to complex, contentious or sensitive
issues.
• Presides at all Board meetings.
• Take responsibility for the composition and development of the institution.

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4.2 DEPUTY CHIEF LIBRARIAN

Chief Librarian

Deputy Chief Deputy Chief
Librarian Librarian (Service)

(Planning And
Development)

Deputies are the second most important person in an organization like
library department. Librarians are people who work professionally in libraries,
providing access to information and sometimes social or technical programming to
users. The department is divided into two divisions which are the Planning and
Development Department and the Service Department. Each department plays a
different role monitored by the deputy. This is to ensure that the library's tasks and
roles can achieve the library's objectives as well as the goals. The deputy plays a
role in ensuring that each department under it performs its duties well.

Qualification
• Master's degree in Library or Information Science with minimum 5 years of

professional experience in managing the library.
• Successful record of exercising progressively more demanding leadership,

management, supervisory skills and abilities in libraries.

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• Experience in assessment planning and implementation related to the strategic
direction of a large, complex, and rapidly changing organization.

Skills
• The extensive experience in supervising and managing librarians and library staff,

including all aspects of performance management.
• Skills demonstrated in supervising staff with varied and complex tasks, including

managing workflows to achieve set objectives, delegating responsibilities and
training.
• Demonstrated the leadership ability, analytical skills, creative and innovative
problem-solving skills, and strong commitment to service excellence.
• Capacity to succeed in a rapidly changing environment and to develop and foster a
learning organization.

4.2.1 DEPUTY CHIEF LIBRARIAN (PLANNING AND DEVELOPMENT)
Function
Planning and Development Department interpreted as a process to develop
a strategy to achieve desired the objectives, to solve problems and to
facilitate action. Then, the role of the Deputy Chief Librarian (Planning and
Development) is thus to identify a desirable future and to prepare a course
of action to achieve the goal. Besides, planning and development deputy is
to monitors a department or project's budget, administration, automation as
well as technical service to the library. It is also to create planning reviews
and generate reports on new programs, plans and regulations. Review
development proposals to ensure compliance with codes and regulations.

Vision
To support the vision of Marvel Cinematic Library as the leading
documentary in the resources pertaining and as the apex library serving the
needs of the people at large in research, scholarship and creativity.

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Mission
To contribute to the enhancement easy access, dissemination and sharing of
resources in digital era.

Job Description
• To contribute on the smooth running of the library and to deputies for the

Chief Librarian as and when required.
• To manage, support and develop shelves and a team of library as well as the

planning and development also the services of the library.
• To provide the IT training for new and existing members of library staff as

well as to produce and maintain necessary documentation and instructions.
• To participate in the promotion and development of library services and

spaces.
• To provide support for users using a range of software applications available

on the library network.
• Oversee regular income and banking activities and manage human resource

procedures.

4.2.2 DEPUTY CHIEF LIBRARIAN (SERVICES)

Function
The function of Deputy Chief Librarian in services department is to ensure
that the library can provide the best services to the users. The deputy will
monitor the department and staff in doing the tasks. This is important due
to library want to give the best services to all the users that come and want
to retrieve the information.

Vision
Provide well-equipped and functional physical spaces where users can
pursue independent learning and discovery the new concept of library.

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Mission
The emerging of services department that provides the best services to the
users.
Job Description
• To assist in the day to day supervision of all library staff, as directed by the
Chief Librarian to ensure that the help desk and all other library services are
operational each day.
• Assist in the collection of libraries and open access to IT usage information
and user feedback to ensure that the services offered meet our users' needs.
• To support and promote a variety of self-service libraries and open access
to IT facilities and to provide assistance desk services for issues, returns and
renewal of library materials.
• In connection with IT Services for the purchase, installation and
maintenance of library equipment, hardware and software and to order and
maintain paper and printer toner supplies.
• To assist the users in using the facilities that provide by the library.

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4.3 ADMINISTRATION DEPARTMENT

Chief Librarian

Deputy Chief
Librarian (Planning
& Development)

Administration
Department

Human Resource Public Relation Financial Unit
Unit And Marketing

Unit

Administration department is the backbone of an organization. This
department also have been able to plan and control administrative budget. Under
the Administration Department have three other units to control and help the
organization. The units divide to three which are Human Resource Unit, Public
Relation and Marketing Unit as well as Financial Unit to support Marvel Cinematic
Universal (MCU) Library.

Function
This department will ensure the file will be arranged in the right way and the filing
standard so that it will make easy to the staff to organize the MCU Library.
Moreover, this department can develop administrative procedures and also able to
plan as well as control administrative budget. Administration Department also will
monitor and control the other units to ensure that MCU Library will be running
smoothly.

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Vision
Provide quality services, leadership and accountability, and perform in a manner
warranting the highest level of public confidence.

Mission
To serve the public and deliver essential services to the others.

Qualification
• Bachelor's degree in business administration, management or related field.
• At least five years of administrative manager experience.
• Exceptional leadership, time, task, and resource management skills.
• Experience in related fields like management, organizing and reporting.

Skills
• Good in problem solving, critical thinking, guidance, interpersonal and oral also

written communication skills.
• Proficiency with computers, especially Microsoft Office.
• The ability to plan and track multiple projects and deadlines.
• Diversity skills with budget planning and enforcement, human resources and

customer service procedures.
• Good in leadership.

Job Description
• Perform clerical tasks such as responding to emails and preparing documents,

including office correspondence, memos, resumes and presentations.
• Performs saving tasks such as invoicing, account receipt monitoring, and budget

tracking.
• Maintains general office files, including work files, vendor files, and other files

related to library operations.
• Perform other relevant tasks as needed.
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• Maintain an internal database.
• Submit an expense report.
• Organize, store and print library documents as needed.

4.3.1 HUMAN RESOURCE UNIT
Function
Human Resource Unit is a strategic approach to managing the right people
within our library or organization so that can help our library gain competitive
advantage. The Human Resources Department is responsible for overseeing
employee benefit design, hiring, training and development, performance
evaluation as well as reward management like managing the payroll and
benefits system.

Qualification
• Bachelor's degree in human resource management or related field.
• At least two years of human resource manager department experience.

Skills
• Be able to express clearly, both in verbal and written communication.
• Excellent in organizational skills.
• Good in decision making for the problem arise.
• Need empathy skills to make sure you understand where the person is coming

from before you make a decision.
• Multitasking.

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