2018 Easterseals UCP Annual Report

Serving | Learning | Solving 2018 ANNUAL
Yesterday | Today | Tomorrow REPORT

2 Annual Report 2018

Rick Anicetti
Board Chair

LETTER FROM THE BOARD CHAIR

Dear Friends,
As Chair of the Easterseals UCP NC & VA Board of Directors, I’ve had the privilege of working with a team committed
to Easterseals UCP’s purpose of providing meaningful & exceptional services so that children, adults & families living
with disabilities & mental health challenges can live, learn, work & play in their communities.
Through intentional growth and disciplined efficiencies in our Autism, Developmental Disabilities and Mental Health
(Crisis) service lines, as well as an increase in overall revenue, the 2017-2018 year positively impacted 22,000 lives in
North Carolina and Virginia.
We are thrilled that 90.5% of our funds are dedicated to program services and our general operating expenses remain
at around 9.5%.
The support of our organization and the communities we serve is vital to our growth and impact and, for that, we thank
our donors, supporters, and employees across the states we serve, for allowing us to continue to do work that changes
lives.

RICK ANICETTI

Annual Report 2018 3

Luanne Welch
CEO and President

LETTER FROM THE CEO

Dear Friends,

In 2018, Easterseals UCP touched thousands of lives every single day in homes and communities all across North
Carolina & Virginia.

Through sunny days or hurricanes our front line (and those in the background supporting our people and processes)
created powerful mission outcomes for people living with disabilities and mental health challenges and the families
who love them.

In this report, we share stories about a moment or milestone that illustrates the impact we had on individuals, families
& communities. Easterseals UCP is truly a part of the fabric of every community in which we operate. We are like a
strong, invisible thread in that fabric; but we are indeed an important part of it.

Thank you for your loyal support of our mission and our people. We couldn’t continue to do what we do without you.

Warmest regards,

LUANNE WELCH

4 Annual Report 2018

OUR PURPOSE

To provide meaningful and exceptional services so that children, adults
and families living with disabilities and mental health challenges can live,

learn, work and play in their communities.

WHO WE SERVE

Children & Adults with
Developmental Disabilities
Mental Health Challenges

Dual Diagnoses
and the Families who love them

Annual Report 2018 5

HOW WE SERVE THEM

LIVE LEARN WORK PLAY

Assertive Community Autism Services Employment Services Residential Camp
Treatment Child Development Centers Job Placement Summer Day Camps
Mental Health Early Childhood Outreach AgrAbility Afterschool Programs
Life Skills/Respite (ICS) Evening Respite
Foster Care
Therapy
Crisis Services

NC START
VA REACH
Residential

HARLEY 6 Annual Report 2018

WHAT WE DO

AUTISM SERVICES...

provides intervention and consistent application of behavioral methodologies for children,
teens and adults with autism, so they can be successful at school, home, work and in their
community. Our evidenced based approach is grounded in Applied Behavioral Analysis (ABA),
an approach that breaks down skills into small steps to teach systematically, based on each
person’s unique needs and strengths.

Annual Report 2018 7

WHY WE DO IT

HARLEY NOW HAS THE
ABILITY TO COMMUNICATE.

October 27, 2014 is a day Harley’s family will never forget.
This quiet, 12-year-old non-verbal boy diagnosed with
autism, began to scream...and scream...and scream.

“It was as if a switch was flipped and we didn’t know
how to calm him or understand what he wanted,” his
mother said. For Harley and his family, this became a
life altering behavior that needed to be managed 24-7.
Life was impossible with the non-stop scream. Despite
hours visiting several doctors, trying new medicines and
bargaining with Harley, the scream continued for an entire
year. That is, until Harley’s family learned about Applied
Behavior Analysis therapy. With the help of therapy
sessions with a Board Certified Behavior Analyst (BCBA)
from Easterseals UCP, Harley’s family saw a light at the
end of the tunnel. This scientific behavior-based therapy
provided the support and tools that Harley and his family
needed for Harley to communicate.

“Easterseals helped us help Harley. They are here for us with intensive

autism services, specialized respite care and other support for Harley

& our family." -Elizabeth, Mom & Easterseals UCP Board Member

STEPHANIE 8 Annual Report 2018

WHAT WE DO

ASSERTIVE COMMUNITY TREATMENT...

provides community-based mental health treatment for adults with severe and persistent
mental illnesses, such as bipolar disorder and schizophrenia. Assertive Community Treatment
helps individuals integrate into their community and regain their valued social role. The program
supports them to reduce and manage symptoms, find and keep stable housing, and connect to
and maintain employment.

Annual Report 2018 9

WHY WE DO IT

STEPHANIE NEVER GAVE UP.

“I think that speaks to true resiliency,” says Jamie
Moreheart, a member of Stephanie’s Assertive Community
Treatment team.

Stephanie has had some challenging years in her young
life but now that she has found Easterseals UCP, she
is on the road to recovery. She’s been struggling with
bipolar disorder, which has led to seven hospital visits,
multiple treatments and medicines. Now at the age of 20,
Stephanie’s family found Assertive Community Treatment
at Easterseals UCP in North Carolina.

Under this program, Stephanie receives help from a team of
clinicians who provide therapy, medication, social support,
housing and employment services. “There was a time when
I thought I was never going to feel normal again but I can
smile now. I see the sunlight again because Easterseals
UCP has really been there for me,” says Stephanie with a
big smile.

“The Assertive Community Treatment team is really helpful in treating

my bipolar disorder; I wouldn’t be here without them.” -Stephanie

BRANDON 10 Annual Report 2018

WHAT WE DO

INDIVIDUAL & COMMUNITY SERVICES...

prepares individuals for greater independence in their communities by providing one-to-one
support, personal care, and development of essential daily living skills. Individual & Community
Services strives to help people living with intellectual and developmental disabilities to live their
best possible life, providing support to the individual as well as their caregivers/guardians and
natural support network.

Annual Report 2018 11

WHY WE DO IT

BRANDON FINDS MEANING IN
HIS JOB AND COMMUNITY.

That’s how Jeff, general manager of Morgan Ridge
Railwalk Brewery and Eatery in Salisbury, NC, describes
Brandon, an employee of the restaurant since October,
2017, who receives Individual & Community Services.

Through these services, Brandon has received job
coaching, training and placement services, as well as
help with household activities. For Brandon, who has a
developmental disability, this means he’s simultaneously
learning how to live independently and how to become a
part of his community.

“It shows the community as well as other individuals that
they are a part of us, they are a part of our world...it gives a
sense of unity,” says Sandra, one of Brandon’s job coaches.

“Easterseals supports me and helps me live independently. Within the
last year, I’ve become more independent and I enjoy that.” -Brandon

GADDIEL 12 Annual Report 2018

WHAT WE DO

EARLY CHILDHOOD INTERVENTION...

promotes the development of the child while building the strengths of the family. Supports and
services include developmental assessments, developmental education, service coordination,
inclusive playgroup and a developmentally-based music group called Busy Beats. They are
designed to help parents and caregivers find ways to help the child learn during everyday
routines and activities.

Annual Report 2018 13

WHY WE DO IT

GADDIEL IS HAPPY AS HE LEARNS
NEW SKILLS EVERY DAY.

Zuheil and Jose Banuelos first became involved with
Easterseals UCP in Virginia in 2008 when their second son,
Gibran, was exhibiting developmental delays.

Easterseals UCP provided Early Intervention case
management and helped Gibran transition into school-
age services. Years later when their daughter, Zoleil, and
another son, Gaddiel, were exhibiting delays, the family
knew where to go for support. Over the years, the family
has received diagnoses of autism for three of their children.

Zuheil and Jose have become not only advocates for
their children, but also a support for other parents in the
community. They currently host an autism support group
as well as a general parent support group for Spanish
speaking families.

“Easterseals empowers parents to assist their children to become

independent thinkers.” -Zuheil, Mom

14 Annual Report 2018

WE BELIEVE...

....children and adults with disabilities and mental health
challenges can be engaged and contributing members of
their families and communities.

....the first 5 years in a child’s life are critical. If
developmental delays and behavioral challenges are
identified and intervention provided early, children can
be ready for kindergarten and beyond.

....children and youth living with emotional and
behavioral challenges after trauma can become healthy,
learn and grow in a nurturing family home.

...adults living with life-long mental illness can manage
their recovery.

...people with disabilities and mental health issues can
live in, work in and contribute to their community if they
have the right support.

Annual Report 2018 15

HOW WE DO IT

Our front line employees work hard to provide services to help individuals thrive in their communities. We
see passion, courage and dedication up close and personal every single day in the faces of our front line.

We believe... front line employees who feel valued and supported in meaningful ways can and do

create powerful mission outcomes.

We are... person-centered and family-centric.

16 Annual Report 2018

HOW WE INVEST IN OUR
PROGRAM PORTFOLIO

Crisis Foster Autism ACT
12% Care 1% 10%

7% Camping
4%
Employment
8% Residential
14%
Mental Health
15%

Early Childhood
7%

Individual Comm
Supports

22%

OUR IMPACT

Making a difference 24 hours a day, 7 days a week, 365 days a year.

Annual Report 2018 17

COMBINED STATEMENT
OF SUPPORT, REVENUE
AND EXPENSE

FYE 8/31/18 (Audited) PROGRAM SERVICES

SUPPORT AND REVENUE $774,814
Support Contributions and Special Events

REVENUE $77,095,449 90.5%
Fees for Services and Program Grants $245,815

Unrealized Gain on Investments and Other Income

TOTAL SUPPORT AND REVENUE $78,116,078 FUNDRAISING

PROGRAM SERVICES
Disability $35,314,419

Mental Health $26,057,108 0.8%
$9,211,914
Crisis MANAGEMENT & GENERAL
TOTAL PROGRAM SERVICES $70,583,441 OPERATING EXPENSES

SUPPORT SERVICES $6,770,781
Management and General

Fundraising $623,019 8.7%
TOTAL SUPPORT SERVICES $7,393,800

TOTAL EXPENSES $77,977,241
CHANGE IN NET ASSETS FROM OPERATIONS $138,837

18 Annual Report 2018

WHY “I like that Easterseals UCP focused on providing adults
WE
GIVE with cerebral palsy the ability and opportunities to live

“We feel so blessed with our independently or with an aide, as well as offered
health and that of our family’s.
We feel like we can help others employment services.”
in more trying circumstances
by supporting Easterseals in -Carol Reilly
their efforts to help folks with
disabilities and their families.” PRESIDENTS COUNCIL
-Sherri Sledd
INDIVIDUAL DONORS

Independence (25,000+) Ability (1,000-2,499)

Rick Anicetti Patricia & C.W. Albrite
Sam & Angela Eberts Dean & Constance Allard
Stan & Robyn Feuerberg Andrew & Rachel Amodei
The Estate of Cara Holbrook Jane Anderson
Michael & Amy O’Donnell Tiana G. Ayotte
James O’Neill Elizabeth Barwick
The Estate of Helen Umphlet Michael Blair
Mike & Sandy Waters Winston Bowden
Dorothy R. Werk Trust John & Cheryl Burrows
John Campbell
Empowerment (10,000-24,999) Mary Beth & Jim Carroll
Pete Colucci
Deacon Joseph Chandler Jay & Barbara Copley
Barry & Felicia Dyer Kristen & Michael Cowling
The Estate of Bertha Hart Don & Amanda Cummings
Larry Kellerman Rick & Vanessa Davidson
Nagib & Viviane Nasr Dr. & Mrs. Gil DeBiasi
Elizabeth G. Schneider Charitable Trust Montgomery Dise
Randy and Sherri Sledd Stuart Dorsett
Michelle Tartalio & David Bufumo Earl D. and Carrie Leigh Doran Fund
Grace Ueng* Bryant & Dana Edgerton
Carol Estes Williams Kathy & Lynn Edgerton
Gynn Eller
Opportunity (5,000-9,999) Leigh & Steve Elrod
Bill & Trenna Fulle
Geoffrey & Jennifer Bell Lovey Hammel
Patricia & William Bolster Thomas & Elizabeth Hefferon
Sandra Bouwman & Bill Moore David & Catherine Hendrick
Amy Feuerberg Jim & Debbie Hilty
The Estate of Ellen Jones Faye Holland
The Estate of Carl McCulloch Paul & Emilie Kiritsis
Carol Reilly Anonymous
Tracey & Chris Roddy* Anonymous
Travis Such* Sheila Leckie
Mary Beth & Steve Townley Devin Lorsson
Luanne & Mike Welch Denise Mannon
Troy McLean
Dignity (2,500-4,999) Amy & Les Meadowcroft
Joe & April Niamtu
Bruce T. & Susan B Brown Family Fund Dexter Odin
Andy & Margery Brown Betty Overdiep
Kathryn A. Cline Patrick & Lori Riazzi
Pamela & David Cox Gilbert Roberts
Elizabeth & Steve DeBiasi Tristan Robertson
Donald Faggert Scott & Diana Robinson
Cleve & Linda Folger Gayle Rose
Ann & Gene Jones Michael & Judi Saxon
Michael Kavanagh Paul Schadt
Anonymous Jeff & Courtney Seed
Rita & Barry Miskin Pat & Paul Severin
Mary Beth Nolan Edward C. Smith & Patricia A. Smith
Michelle Overby Joyce Stevens-Carnevale
Helen R. Van Rensselaer Charitable Foundation Traywick Stubbs
Newton Shingleton Foundation Dave & Amy Sweyer
Mark & Maresa Spangler Robert Thielan
Barbara & Nicholas Wagner Heather Toler
Doyle & Holly Yager Henry & Cheryl Tung
Penny Tuthill
* Includes in-kind Gerald Upton & Nancy Henshaw
Dennis & Mary Wacker
Michael & Sharon Williams
Smedes & Rosemary York

Annual Report 2018 19

Carol Reilly was married to the love of her life for 30+ years. Her late husband Bob lived with cerebral palsy. The couple
was inspired by Easterseals UCP’s services that help individuals living with disabilities and mental health challenges live
independently and find rewarding employment. She and Bob began giving in the 1970’s. Carol, now 70 and retired, has
continued their legacy of giving in small to large ways, from donating books to the Charlie Gaddy Child Development Center,
to supporting Camp Easterseals.

PRESIDENTS COUNCIL

CORPORATE DONORS

Independence (25,000+) Ability (1,000-2,499)

A.C. Moore Apex Analytix, LLC
Beirne Carter Foundation Asset Protection Group, Inc.
The Cannon Foundation, Inc. Baptist Grove Church
Cape Fear Memorial Foundation BB&T Lighthouse Project
Century 21 Sweyer & Associates Bollinger Law Firm
Freddie Mac Carolinas Pain Institute
Kelley Drye & Warren LLP CE Richardson Foundation
LabCorp Century 21 The Realty Group
Merancas Foundation, Inc. CVS
Nixon Peabody Daimler Trucks NA LLC
Roanoke Women’s Foundation Duke Doctor of Physical Therapy Division
Enterprise Holdings Foundation
Empowerment (10,000-24,999) Essex Richards
Expense Reductions Services
BB&T General Federation of Women’s Clubs of Virginia
Capitol Broadcasting Company, Inc. Hunton & Williams
Credit Suisse Americas Foundation International Paper
CVS Health J A Seed & Associates LLC
Jones Day John F. Van Der Hyde & Associates, Inc.
The Page Auto Group KPMG
Amway / Yager Group Langdon and Company, LLP
Lee Electrical Construction
Opportunity (5,000-9,999) Leo Construction
National Rural Utilities
Aetna, Inc. Netsmart Technologies
Amway NOVEC Helps
Blue Cross Blue Shield of North Carolina Pepsi Bottling Ventures, LLC
BrickStreet Insurance PowerSecure, Inc
CoBank Rawson Enterprises, LLC
Dominion Resources Services Inc Reed Smith, LLP
dSd Partners Resolvit
George Preston Marshall Foundation Riverside Chrysler, Jeep, Dodge
Hall Foundation, Inc. Rotary Club of South Richmond Foundation
Kilpatrick Townsend & Stockton SunTrust Foundation
Lewis Rice LLC The ARC of the Roanoke Valley
Mary Leight Booe Fund The Richmond Community Foundation
Parker Poe TowneBank
PhRMA Toyota of New Bern
Sam and Marion Golden Helping Hands United Cerebral Palsy of Georgia
Suntrust Foundation Wilmington Cape Fear Rotary
United Cerebral Palsy, Inc.
United Way of the Greater Triangle
USI Insurance Services, LLC
Visa USA, Inc.

Dignity (2,500-4,999) “My wife and I are
delighted to support
Autism Speaks, Inc. Easterseals UCP, as we
Carolina East Medical Center have seen firsthand the
Century 21 Nachman Realty results of their efforts in
Charlotte Childrens Classic Foundation Inc. blessing the lives of
Craven County Wood Energy, LP
Dominion Energy those they serve.”
Hogan Lovells -Mike Waters
Hometown Realty
Hopkins Family Foundation
Knights of Columbus Insurance
Lockheed Martin Corporation
Merck & Co, Inc
Northern Virginia Electric Cooperative
NOVEC
Royal Oak Underwriters, Inc.
Swedish Match North America, Inc.

BOARD OF DIRECTORS

Rick Anicetti Michael O’Donnell Michelle Tartalio Elizabeth DeBiasi Sam Eberts
Chair Vice Chair Secretary Treasurer Immediate Past Chair

Sandra Bouwman Katina Dorton Tammie Moore, PhD Nagib Nasr Meg Wagner-Diggs

Mike Waters Michael Williams Luanne Welch
CEO

Easterseals UCP Easterseals UCP NC & VA is is a 501 (c)(3) nonprofit organization.
5171 Glenwood Avenue, Suite 211 We are an affiliate of both Easterseals, Inc. & United Cerebral Palsy, Inc.
Raleigh, NC 27612
800.662.7119
info@eastersealsucp.com
eastersealsucp.com

Accredited by

Cql | the Council on
quality and leadership

With Distinction