OrderMate Integration Guide - Possum IT

INTEGRATIONS GUIDE

HOW DO THEY WORK?

ORDERMATE INTEGRATIONS

We integrate with over 30 of 2
the industry’s best products.
Integration enables information

to freely flow between the
OrderMate software and the

software of our partner.
Integrations Handbook | OrderMate Integrations

WHO DO WE INTEGRATE WITH?

ORDERMATE INTEGRATIONS

The Best in the Business Hospitality Focused Customer Driven
Rather than re-inventing the wheel, We partner with products that These integrations aim to enhance
we develop long term relationships
with our third party network partners understand the hospitality the OrderMate suite as well as
to ensure we give our customers the industry with all its intricacies and ensure that you are supported with

best solution on the market. uniqueness. the tools to better service your
customers and business.

Integrations Handbook | OrderMate Integrations 3

INTEGRATIONS OrderMate partners
with the industry leaders
WE ARE THE SPECIALISTS in integration, developing

long term relationships
with our third party

partners to ensure we
give our customers the

best solution on
the market.

RESERVATIONS COMING COMING COMING
SOON SOON SOON
PAYROLL
ROSTERING

ACCOUNTING
& ADMIN

PAYMENTS

DIGITAL
SIGNAGE

MARKETING
& LOYALTY

ONLINE
ORDERING

CCTV

SCALES

RESERVATIONS

What is Dimmi? TRANSACTIONS
Dimmi is an online booking Reservations
platform that gives diners
the capability to make Bill Data
reservation in a flash. Table States
Diners can search and book restaurants online in Type of Integration
real time with the benefit of real recommendations As customers book tables in the ResDiary system,
from real diners just like you. ResDiary is a the data is pulled directly into the POS live so
world-leading online reservation diary which that staff on the floor can see the reservations
helps restaurateurs improve their profitability by straight away. Tables on OrderMate’s POS screens
increasing revenue and reducing operating costs. are automatically reserved as required to prevent
double bookings and any walk-ins are sent back to
Why Dimmi? ResDiary immediately so that those tables can’t
Together, it synchronises online reservations, be booked online. Once closed, the full history of
phone bookings entered in ResDiary and front the customer’s purchases are sent to ResDiary
of house processes, facilitating better dining to build a comprehensive profile of the diner and
experiences through simplified operations and their preferences.
improved guest recognition.

www.orderup.com.au | [email protected]

Integrations Handbook | Reservations 6

RESERVATIONS

What is ResPAK? TRANSACTIONS
ResPAK provide venues with powerful table Bill Details
and reservation management tools as well as a
complete guest management (CRM) software How does it work?
package.  All relevant guest data is stored in ResPAK
allowing venues to capture extensive customer
Why ResPAK? history each time a guest dines at the venue.
This data will give staff the intel to enhance all Furthermore all outbound marketing touch points
future dining experiences. can be managed through ResPAK with simplicity
www.asdigital.com | [email protected] and efficiency.

Integrations Handbook | Reservations 7

PAYROLL ROSTERING

What is ZUUS? TRANSACTIONS
ZUUS is the centre piece of your workforce Time Punches
management plan. Comprising six cloud-based Sales Data
modules, like payroll and attendance, the system
is based around a core of efficient and effective Labour Figures
rostering.
How does it work?
Why ZUUS? ZUUS can pull in time and attendance data
Your payroll staff will love ZUUS, as approved (approved timesheet) from OfficeMate to
actual hours worked can be exported in a breeze. seamlessly assist with payroll. Zuus also takes
Manually exporting will be no more.  advantage of the sales data in your OrderMate
www.zuusworkforce.com | [email protected] system to give you smart projections. This will
help you ensure you’re always rostering for the
optimum labour percentage.

Integrations Handbook | Payroll Rostering 8

ACCOUNTING

HOW DO OUR INTEGRATIONS WORK?

Rules of Accounting Integration 9
To use accounting integration you’ll need to:

Make sure you’re not leaving any sales open
at the end of the day.
Perform a daily reconciliation in OfficeMate and
mark it as “completed”.

Integrations Handbook | Accounting Integration

ACCOUNTING

HOW DO OUR INTEGRATIONS WORK?

Sales & Takings  Stock Control Invoices

• Sales can be broken down into separate • Stock Control Invoices can be exported to
account numbers for each menu section. save double entry. If you have the stock control
Eg: Coffee, Cold Drinks, Entrees, Mains… module installed in your OrderMate system,
The sales can also be exported to one GL you must make sure that the suppliers listed
code if it is preferred. in OrderMate match exactly with the supplier
cards in your accounting software.
• Takings are exported to separate account
numbers for each payment type. Eg: Cash, • A ll stock invoices are received into a stock
Credit, Debit. This can also be grouped. area in OrderMate. Each stock area is given
an account number to export to. Alternatively
• Discounts & Surcharges each need their own you can assign accounts to various stock
account setup in your accounting package. groups in OfficeMate.

Integrations Handbook | Accounting Integration 10

ACCOUNTING

TRANSACTIONS

What is Xero? Sales & Takings
Xero is cloud based accounting for small Timesheets (Via Zuus)
business owners. Stock Control Invoices

Why Xero? How does it work?
This integration saves both the owners and the In OfficeMate, a schedule is setup to automatically
bookkeeper time. The reports are pushed across push data into Xero on a daily, weekly or monthly
automatically meaning the data will appear in the basis. You can also choose to do a manual export
books daily, weekly or monthly.  of data to Xero.
www.xero.com/au/ | [email protected] In order for your POS data to be allocated to the
correct account code in Xero, there will need to
be some mapping completed. This can be done
with the help of our online guides, as well as our
friendly training team.

Integrations Handbook | Accounting 11

ACCOUNTING To Note: You will need to purchase Zed Axis to
import data into Reckon or QuickBooks. Zed
Axis required a seperate license be purchased
for each computer that you wish to use to
import data. For more information, please
contact Zed Axis.

TRANSACTIONS

What is Reckon? Sales & Takings
Formally known as Quickbooks.  It is accounting Timesheets (Via Zuus)
software for small business owners.  Stock Control Invoices

Why Reckon? How does it work?
The exporting of data directly from the POS into Upon request, data can be exported from
the exact locations within Reckon saves time for OfficeMate to a file that can then be imported
both you and your bookkeeper when it comes to to Reckon (or QuickBooks) using the Zed Axis
reconciliation time.   importing software. In order for your POS data
www.reckon.com | [email protected] to be allocated to the correct account code in
www.zed-systems.com Reckon, there will need to be some mapping
completed. This can be done with the help of our
online guides, as well as our friendly training team.

Integrations Handbook | Accounting 12

ACCOUNTING

TRANSACTIONS

What is MYOB? Staff Timesheets
MYOB is accounting software for small business
owners. Supplier Invoices

Why MYOB? Sales & Takings
This integration saves time that either the
owners or the bookkeeper would have to spend to How does it work?
manually copy data across when the accounts are Upon request, an export can be generated
reconciled. from OfficeMate. The exported file can then be
www.myob.com.au | 1300 793 130 imported directly into your MYOB software.
In order for your POS data to be allocated to the
correct GL (acocunt) code in MYOB, there will
need to be some mapping completed. This can be
done with the help of our online guides, as well as
our friendly training team.
Supported MYOB Versions:
• MYOB AccountRight
• MYOB AccountRight Live

Integrations Handbook | Accounting 13

ADMIN

TRANSACTIONS

What is My Local Foodie? Daily Item Sales Data
My Local Foodie is a 100% Australian company
specialising in helping food businesses become How it works:
more profitable by reducing buying costs and On a daily basis, sales data from the
providing tools and services for accurate menu OrderMate POS system is automatically
and recipe costing. pushed to MyLocalFoodie, allowing you to
take advantage of the full costing
Why My Local Foodie? functionality offered.
Save time using the Cost-i-mators advanced
accounting systems and controls to reduce the
stress associated with food budgeting and give
your staff the right tools to be able to perform at
their peak and increase efficiency and profitability
through better working systems.
www.mylocalfoodie.com.au | 03 9078 0246

Integrations Handbook | Admininstration 14

ADMIN

TRANSACTIONS

What is LiquorFile? Stock Item Data
Liquorfile is an LMG Marketing product offering
a comprehensive catalogue of liquor products How it works:
all linked to their associated scan codes and OrderMate imports a large database of items that
numerous supplier item codes. can then be used in the stock control system.
When Items are updated with liquor file by
Why LiquorFile? the supplier, the data such as barcodes can be
Minimise the time taken to setup your OrderMate automatically updated within the POS system.
stock control by selecting from a database pre-
populated with alcohol products. OrderMate’s
Stock Control system pulls in data seamlessly and
easily from LiquorFile’s comprehensive database
of items.
www.liquorfile.com.au

Integrations Handbook | Admininstration 15

ADMIN

TRANSACTIONS

What is InvitBox? Stock Control Invoices
InvitBox is an accounts payables solution that
sits between your suppliers, your accountancy How it works:
software & OrderMate. InvitBox receives bills directly into an online
mailbox, strips out all the line by line product
Why InvitBox? data automatically, price check every item
So you get 100% accurate data to your systems for overcharging and move the bill into your
within minutes, whats even better is you can accountancy software and OrderMate.
say goodbye to filing paper copies of invoices,
Invitbox will store your bills in an ATO approved
online filing cabinet for 7 years.
www.invitbox.com | [email protected]

Integrations Handbook | Admininstration 16

PAYMENTS

TRANSACTIONS
Transaction Amount

What is Tyro? Authentication
Tyro Payments has tailored best-fit solutions for
the retail, health and hospitality sectors. Tyro How does it work?
brings Australia’s merchants tailor made card Pay@Table: More suitable for dining in and table
payments, industry leading technology, PCI service style. The diner can see their bill total, split
compliance and highest standard security, non- or pay the entire amount by card. Plus the added
stop operation and superfast 3 second EFTPOS prompt function for the diner to include a tip.
transactions. Once authorised and completed the tables bill will
be closed off in the POS. 
Why Tyro? Pay@POS Integration:
Streamlining payments is an important part of Avoid incorrectly entering in amounts when the
the dining experience to get right. TYRO enables EFTPOS is integrated, figures will automatically
operators with a turn key solution that is reliable appear when the the staff member selects the
and suitable for all dining variations.  card option in terms of payments. 
www.tyro.com | [email protected]

Integrations Handbook | Payments 17

PAYMENTS

What is Clipp? TRANSACTIONS
Clipp is a mobile payments app that enables Items
customers to pay for food and drinks securely
from their smartphone. With signatures no longer Tabs
valid on credit cards, charging a forgotten card at Payments
the end of the night is no longer possible. Clipp How does it work?
provides a solution that protects your business Clipp is fully integrated and as a result
from losing thousands in unpaid tabs. transactions are seamless. Once the bar tab
has been opened by the consumer on their
Why Clipp? smartphone, the patron can have clear visibility as
Cutting out the middleman benefits both the to how much they have accumulated and pay at
patron and the venue. No longer will payment be any point. 
tedious and the venue can ensure they get paid
even if the patron has accidentally left. 
www.clipp.co | [email protected]

Integrations Handbook | Payments 18

PAYMENTS

TRANSACTIONS
Items

What is Aston Club? Tabs
Aston Club is a mobile payments app that enables Payments
customers to enjoy the convenience of paying for
food & beverage with their smartphone. How does it work?
Merchants using Aston Club enjoy secure, reliable Aston Club is fully integrated and as a result
payments, and increase transactional efficiency transactions are seamless. Once the bar tab
and table-turnover. has been opened by the customer on their
smartphone, the patron can have clear visibility as
Why Aston Club? to how much they have accumulated and pay at
Cutting out the middleman benefits both the any point. 
patron and the venue. No longer will payment be
tedious and the venue can ensure they get paid
even if the patron has accidentally left. 
www.astonclub.com.au | [email protected]

Integrations Handbook | Payments 19

PAYMENTS

TRANSACTIONS
Transaction Amount

What is PC Eftpos? Authentication
PC-Eftpos is the leading specialist supplier of
Integrated EFTPOS payment solutions in Australia, How does it work?
where they support most bank PinPads. • After the bank install their PinPads, either the

Why PC Eftpos? bank or PC-EFTPOS install their software.
Increase your system’s ease of use, directly • From here the OrderMate system communicates
sending the dollar value from the POS to the
PinPad, saving time and eliminating staff error in directly to the PinPad via the PC-EFTPOS
manual entry process with the integration. Enjoy software when paying off an order.
an easier to reconciliation at the end of the day.

www.pceftpos.com.au | [email protected]

Integrations Handbook | Payments 20

DIGITAL SIGNAGE

What is Chameleon Digital? TRANSACTIONS
Chameleon Digital is a digital signage platform Menu
which gives hospitality operators the ability
to clearly communicate with customers whilst How does it work?
waiting to order. Static menu boards are a pain of Adapt your menu instantaneously with live price
the past. changes. Engage your customers with interactive
menu displays with perfectly timed promotions
Why Chameleon Digital? for maximum impact. Once installed you can do
This solution is ideal for a national roll out unlimited updates to keep your menus current
of promotions which will ensure a seamless and responsive. 
campaign across all stores.
www.chameleondigital.com.au
[email protected]

Integrations Handbook | Digital Signage 21

MARKETING & LOYALTY

What is Diamond Rewards? TRANSACTIONS
The IGT loyalty and membership system is used by Customer Purchases
The TabCorp/Diamond Rewards loyalty program.
IGT’s player management solution integrates into Loyalty Points
the OrderMate POS system to allow players the
ability to earn and redeem loyalty points at the How does it work?
POS. OrderMate syncs customer data with the IGT
server in real time, meaning that new customers
Why Diamond Rewards? can immediately start earning and redeeming
Make use of Diamond Rewards and OrderMate’s points. When a customer redeems points for
advanced price level architecture to reward your prizes at a Diamond Rewards kiosk, the remaining
biggest spenders with different benefits. balance is automatically synced back to the POS.
[email protected]

Integrations Handbook | Marketing & Loyalty 22

MARKETING & LOYALTY

What is MyGuestList? TRANSACTIONS
MyGuestList is a database tool to help hospitality Customer Info
operators communicate with their ever-growing
customers. How does it work?
A customer database is built on the back end of
Why MyGuestList? the OrderMate system and these details are pulled
By drilling into customer history and segmenting automatically into MyGuestList to be marketed to. 
according you can market appropriately to
encourage them to remain loyal and keep coming
back. 
www.myguestlist.com.au | [email protected]

Integrations Handbook | Marketing & Loyalty 23

MARKETING & LOYALTY

What is Impact Data? TRANSACTIONS
Impact Data offers a dedicated module designed Customer Info
to sort through millions of rows of POS transaction
data to offer marketers powerful insights and How does it work?
unparalleled targeting abilities. A customer database is built on the back end of
the OrderMate system and these details are pulled
Why Impact Data? into Impact Data to be marketed to. 
By drilling into customer history and segmenting
according you can market appropriately to
encourage them to remain loyal and keep coming
back. 
www.impactdata.com.au
[email protected]

Integrations Handbook | Marketing & Loyalty 24

ONLINE ORDERING

TRANSACTIONS
Menu Details

What is Order Up? Online Order
Order Up! is an online ordering system that
enables you to expand your business and increase Type of Integration
sales by attracting online customers who can visit The order is pushed in full to the POS as well
your website and place an order online for pre- as making use of the full printer location
order, delivery, or pickup 24 hours/7 days a week. functionality. The menu can also be requested
by the online ordering system as required to
Why Order Up? ensure it is consistent with the current menu
Once the menu has been imported, orders will using in the POS. This integration also handles
seamlessly come through to the POS. Staff don’t combos, half and half pizzas which ensures
have to individually enter in these orders and they all the specification of the order to be directly
automatically appear in the reports.  passed across to the POS. 
www.orderup.com.au | [email protected]

Integrations Handbook | Online Ordering 25

ONLINE ORDERING

TRANSACTIONS

What is Zwift? Online Order
Zwift build customised food ordering websites,
and their marketing team continuously work with Type of Integration
their clients to find new customers, and ensure The Zwift software is installed on an OrderMate
they order more often. terminal, allowing the online orders to print using
one of your existing POS printers. The order will
Why Zwift? need to be entered in by the FOH staff to ensure it
Zwift is an online ordering system, but their main follows the standard delivery and takeaway order
service is focused on promoting your business. process within the operation. 
The aim is to market your business to get new
customers who become loyal online customers
who order through your website.
www.zwift.com.au | [email protected]

Integrations Handbook | Online Ordering 26

ONLINE ORDERING

What is YouOrder? TRANSACTIONS
YouOrder is customisable to suit all styles of Menu Details
service. Customers can order, pay and enjoy
their meal in seconds. Our ingenious interface Online Order
gives customers the control they want whilst
guiding them through a cleverly designed path of Type of Integration
upselling and promotions. Self-service ordering is The order is pushed in full to the POS as well
the future of our industry. as making use of the full printer location
functionality. The menu can also be requested by
Why YouOrder? the system as required to ensure it is consistent
For businesses looking to institute self service with the current menu using in the POS. Supports
ordering - this is the integration for you. There are enhanced features such as selecting a cash drawer
a number of different scenarios in which YouOrder and part payments.
can be applied - from self order at a kiosk to self
order at the your own table or private dining area.
www.youorder.com.au | [email protected]

Integrations Handbook | Online Ordering 27

ONLINE ORDERING

TRANSACTIONS
Menu Details

What is Menulog? Online Order
The Menulog Group comprises of Australia’s 2
largest online ordering systems, MenuLog and Eat- Type of Integration
Now. Customers order online using the MenuLog We have a fully automated integration with
or EatNow websites or mobile apps. EatNow and MenuLog. The order is pushed in
full to the POS as well as making use of the full
Why Menulog? printer location functionality. The menu can also
Once the menu has been imported, orders will be requested by the online ordering system as
seamlessly come through to the POS, utilizing the required to ensure it is consistent with the current
OrderMate printer configuration to send tems to menu used in the POS. 
the correct locations.
www.menulog.com.au | [email protected]
www.eatnow.com.au | [email protected]

Integrations Handbook | Online Ordering 28

ONLINE ORDERING

TRANSACTIONS

What is Hey You? Online Order
Hey You (formally Beat the Q) enables existing
customers to beat the busy queues, by ordering Type of Integration
ahead. Hey You also enhances the discoverability The Hey You software is installed on an OrderMate
of your venue by potential customers. terminal, allowing the online orders to print using
one of your existing POS printers. The order will
Why Hey You? need to be entered in by the FOH staff to ensure it
In terms of ordering your morning coffee in a rush follows the standard delivery and takeaway order
and avoiding the queue, this app has customers process within the operation. 
coming back. 
www.heyyou.com.au | [email protected]

Integrations Handbook | Online Ordering 29

CCTV

What is OmniVision? TRANSACTIONS
OmniVision provides trusted IP surveillance, Transaction Data
IP Wireless Camera, IP access control systems,
wireless CCTV cameras, video analytics and more How does it work?
with our cutting edge surveillance solutions. Have your IP cameras fully integrated with
OrderMate’s smart POS tills in your venue.
Why OmniVision? Eliminate the need to manually trace back the
For businesses looking to crack down on theft or footage of an incident or specific event.
require to have the CCTV setup by legislation this
type of integration is a perfect synergy between
OrderMate and Omnivision. 
www.omnivision.net.au | [email protected]

Integrations Handbook | Security Cameras 30

CCTV

TRANSACTIONS
Transaction Data

What is MOBOTIX? How does it work?
Mobotix provide the latest IP Wireless Cameras, Having Mobotix IP cameras allows OrderMate
access control systems, alarm monitoring and to push out text overlay to the Cameras
security maintenance. directly. This include event triggers, such as
any payment being processed or even as
Why MOBOTIX? simple the cash drawer being opened.
Provides management with the ability to track
different events throughout the day with ease to
find out easily what is happening.

www.mobotix.com | [email protected]

Integrations Handbook | Online Ordering 31

SCALES

What is CAS? TRANSACTIONS
Reliable CAS Scale & Weighing products selected Weight
for Australian Market. Total Weighing Solutions for
Retail/Hospitality. How does it work?
• Simplistic process where a menu item is
Why CAS?
Avoid double entry on the POS after weighing selected in the POS and prompted to weigh the
a product, as well as automatic calculation of product on the scale
the price: avoid staff errors and increase your • Once weighed it will automatically calculate the
business’s productivity with this integration. price in the POS depending on the menu item
price & weight of the product.
www.casscale.com.au | [email protected]

Integrations Handbook | Scales 32

SCALES

What is Wedderburn? TRANSACTIONS
Providers of scales for retail, industrial and Weight
personal weighing and labelling equipment
sales and servicing. How does it work?
• Simplistic process where a menu item is
Why Wedderburn?
Avoid double entry on the POS after weighing selected in the POS and prompted to weigh the
a product, as well as automatic calculation of product on the scale
the price: avoid staff errors and increase your • Once weighed it will automatically calculate the
business’s productivity with this integration. price in the POS depending on the menu item
price & weight of the product.
www.wedderburn.com.au | 1300 933 337

Integrations Handbook | Scales 33

WHAT NEXT? 3

ORDERMATE INTEGRATIONS

12

Contact Integration Sign Up Let Us Know

Integrations Handbook | OrderMate Integrations 34

WHAT NEXT?

ORDERMATE HELPDESK

For more details on our
reporting and quick how to
guides on our OrderMate
system go to:
help.ordermate.com.au
or email
[email protected]

Integrations Handbook | OrderMate Integrations 35

www.possumit.com.au [email protected] (08) 8410 0950