Connectivity Services & Data Solutions

CONNECTIVITY
SERVICES AND
DATA SOLUTIONS

About PLDT Global

PLDT Global Corporation (PGC) is a technology services company that provides high-quality
communications infrastructure and innovative platforms to its global network of carriers, enterprise
customers, and distribution partners enabling them to achieve their desired connectivity, reach, and market
relevance.

The VPOP Advantage

PLDT Global expands its presence worldwide to
provide connectivity services to international
carriers, content and application service
providers, and global enterprises across Asia,
Europe, and Americas.

These new virtual points of presence will enable
our customers to take better advantage of
evolving market opportunities with far-reaching
connectivity in over 170 countries.

Our Global Connectivity Solutions

IPL

● IPLC
● IEPL

MPLS

● IP VPN (Layer 3)
● Ethernet VPN (Layer 2)

Internet

● Global Internet Access
● IP Transit

The Product information is solely designed to provide general information on possible applications for readers with relevant technical experience. Hence, this Product Information does NOT operate as a warranty or guarantee, in whatsoever form whether express or
implied: to assure any Product features described; nor to provide Product suitability for individual applications.

IPLC Points of Interconnection – PLDT PoPs

International Private Leased Circuit (IPLC) ● USA (LA, NY) ● Singapore
is a dedicated, private, point-to-point ● Hong Kong ● Japan
connectivity from 10Gbps to 100Gbps using
Optical Transport Network technology made
more robust by PLDT’s 15 Submarine Cable
and Systems to cater to your varying
connectivity needs.

Global POP

Carrier MMR/ A-End Submarine Cable B-End
Client X-Connect Systems

Key Features

● Security and Protection Options ● Flexible and Scalable Bandwidth Options
● 99.6 % Core Network Availability SLA ● Customer Excellence Focus and Service Support

P-IPLC

Protected International Private Leased Circuit (P-IPLC) is a point-to-point

connectivity from 10Gbps to 100Gbps that connects two countries using redundant

or secondary Subsea Cable at 99.9% SLA.

Customer Site CLS CLS Customer Site
(A-End) (B-End)
(Primary or
PLDT Working PLDT
Global POP Cable) Global POP

(Secondary or
Protection
Cable)

The Product information is solely designed to provide general information on possible applications for readers with relevant technical experience. Hence, this Product Information does NOT operate as a warranty or guarantee, in whatsoever form whether express or
implied: to assure any Product features described; nor to provide Product suitability for individual applications.

IEPL

International Ethernet Private Line (IEPL) is a dedicated, private, and secure point-to-
point connectivity from 2Mbps to 10Gbps via PLDT’s Global Carrier Ethernet Network
technology​.

Global POP

MMR / A-End Global Ethernet Backbone B-End
X-Connect
Client

Key Features

● Security and Protection Options ● Flexible and Scalable Bandwidth Options
● 99.6 % Core Network Availability SLA ● Customer Excellence Focus and Service Support

IEPL is an international point-to-point connectivity that connects two countries
via PLDT’s PRISM network, which is capable of auto-switching from primary to
secondary cables in case of international fiber cuts.

GLOBAL CARRIER
ETHERNET NETWORK

Customer Site PLDT CLS CLS PLDT Customer Site
(A-End) Global POP
Global POP (B-End)

The Product information is solely designed to provide general information on possible applications for readers with relevant technical experience. Hence, this Product Information does NOT operate as a warranty or guarantee, in whatsoever form whether express or
implied: to assure any Product features described; nor to provide Product suitability for individual applications.

Global MPLS

Multiprotocol Label Switching (MPLS) is an
international data service primarily for
enterprise customers who require
intercommunication between their international
and domestic branches. Our MPLS offers
reliable and secure Wide Area Network (WAN)
connectivity to link the geographically diverse
customer sites using cost-effective ethernet
(EVPN) and IP-based (IPVPN) connectivity.

Our Global MPLS is interconnected with PLDT’s
domestic MPLS, connecting businesses from
the Philippines to PLDT Global’s Point-of-Presence as well as connecting vast arrays of
Network to Network Interconnections (NNIs) through global carrier partners.

IPVPN

Internet Protocol Virtual Private Network (IPVPN) is a private networking solution that
provides reliable and secure WAN connectivity to link geographically dispersed sites using
cost-effective IP-based connectivity.

IPVPN Key Key Hybrid Features Core Features
Capabilities and
Service Levels Connect from/to Internet via secure gateway • Multicast VPN (6 CoS)
using: • Jumbo Frame
• VPNv4 and VPNv6
• Remote Site access (RSA) • 4-byte ASN
• Secure Mobile Access (SMA) • Auto-route via traffic engineering
• Global Internet Extension Gateway (GIEG) tunnels
• Unmanaged Internet Access (UIA)
Single Online Service
AcceAscsc&esSs &peSepdeed Commercial Flexibility Management

• Wide Suite of Local Access for dynamic • Fixed MRC or burstable usage based • Performance dashboard
business needs on location and bandwidth • See into the provider network via Network CLI
• High Performance backed by strong SLA with • Incremental granularity for cost- • Get instant pricing view
extensive partnership effective scalability • History of incidents
• Speed From 64Kbps up to 1Gbps • Track open tickets
• Ethernet/Dedicated Internet/DSL/FTTx • Order tracking

The Product information is solely designed to provide general information on possible applications for readers with relevant technical experience. Hence, this Product Information does NOT operate as a warranty or guarantee, in whatsoever form whether express or
implied: to assure any Product features described; nor to provide Product suitability for individual applications.

EVPN

Ethernet Virtual Private Network (EVPN) is a carrier ethernet solution that offers high-
capacity multi-point connectivity that is cost-effective, reliable, and flexible.​

Ethernet Benefits

Solutions Benefits

• Data center visualization • Low unit cost for high capacity
• Business continuity connections between data centers
• Support both Layer 2 & Layer 3
• Meet disaster recovery requirements
protocols and regulations
• Build and manage a Layer 3
• Simplifying infrastructure reduces costs
network • Maintain control & privacy

Ethernet Virtual Private Line (EVPL)

NID ● Point-to-Point or Hub-and-Spoke configurations
● Choice of 6 classes of service (CoS)
NID MPLS CORE ● Burstable Bandwidth Option
NETWORK ● Jumbo frame support
NID ● Highly Granular Committed Bandwidths 1Mbps to 1Gbps
● Comprehensive SLT
● Traffic Bandwidth Monitoring

NID

Virtual Private LAN Service (VPLS)

NI ● Supports any-to-any traffic flows
D

● Choice of 6 classes of service (CoS)

● Burstable Bandwidth Option

NI MPLS CORE NI ● Jumbo frame support
D NETWORK D ● Highly Granular Committed Bandwidths 1Mbps to 1Gbps

● Comprehensive SLT

● Traffic Bandwidth Monitoring

NI

D

The Product information is solely designed to provide general information on possible applications for readers with relevant technical experience. Hence, this Product Information does NOT operate as a warranty or guarantee, in whatsoever form whether express or
implied: to assure any Product features described; nor to provide Product suitability for individual applications.

IPVPN vs EVPN

IPVPN Ethernet VPN

Ethernet Virtual Private Line Virtual Private LAN Service
(EVPL) (VPLS)

Customer Drivers ● Corporate Wide Area Network – for ● Core Data Center Connectivity – link core data centers together
sites ranging from small retail outlets ● HQ and Branch networks – connect branch networks to the
Service to large data centers
Management HQ, particularly when fewer sites are required when compared
● Network Enhancement – Future-proof with IPVPN
Traffic Flows bolting-on additional services such as ● Additional sites – easily connect further sites to the corporate
WAN Optimization IPVPN
Connectivity
Type Fully managed by PLDT Global Self-managed by customer
Bandwidth (equipment and IP traffic)
Class of
Service (CoS) Any-to-Any Point-to-Point / Any-To-Any
MPLS Protection Hub-and-Spoke

Burstable Layer 3 (MPLS) Layer 2 (Ethernet)
Bandwidth
Up to 1 Gbps
Jumbo Frame
Support 6
Granular (Voice, Video, Critical Data, Interactive Data, Standard Data, Low-Priority Data)
Bandwidth
✔✔
Service Level
Agreement ✔✔

✔✔

1 Mbps – 1Gbps

• PoP-to-PoP – 99.99%; Site-to-Site – 99.9%
• Packet/frame delivery ratio – No less than 99.9% in calendar month
• Jitter: ≤ 35ms for Africa region, ≤ 15ms for Latin America, India and China and ≤ 5ms for
other countries
• Mean time to restore – 4 hours (CPE Lastmile only)
• PoP-to-PoP round trip delay for each CoS

*Higher bandwidths may be offered on individual case basis

The Product information is solely designed to provide general information on possible applications for readers with relevant technical experience. Hence, this Product Information does NOT operate as a warranty or guarantee, in whatsoever form whether express or
implied: to assure any Product features described; nor to provide Product suitability for individual applications.

IP Transit

Powered by PLDT's IP Backbone network, our IP Transit offers high-quality,
scalable, affordable bandwidth and outstanding connectivity to major access and
content networks.

Key Features

● Single-hop, congestion-free connectivity
● Flexible bandwidth options from 100Mbps to 10Gbps
● Extensive global coverage with ASN 9299
● Scalable connection via PLDT IP PoPs: Philippines, Hong Kong, Singapore, Japan,

and USA
● Guaranteed Service Levels of 99.90%
● Customer excellence focus & service support

Value Proposition

Leading Extensive High High Flexible Customer
Philippine Global Availability Capacity Billing Excellence Focus
Internet Center and Scalable Option
Coverage and Service
Support

Service Level & Network Quality

Global IP POP Availability Packet Loss End to End Availability

>= 99.90% <= 0.5% Subject to what the access provider could
(outrage in a given calendar month) provide and commit

PH POP to Global IP POP Average Latency (RTD)

Hong Kong <= 21 ms
Singapore <= 39 ms
Japan <= 45 ms
United States of America <= 140 ms

The Product information is solely designed to provide general information on possible applications for readers with relevant technical experience. Hence, this Product Information does NOT operate as a warranty or guarantee, in whatsoever form whether express or
implied: to assure any Product features described; nor to provide Product suitability for individual applications.

Network Architecture

• 2 Tbps of connectivity to Tier 1s, Tier 2s and Major Content Providers through a
combined peering and transit arrangements to NTT, Tata, Telia, Hurricane, Google,
Facebook, Apple and Netflix

• Presence in 4 countries (points-of-interconnection): SG, HK, US, JP

SG POP N X 10Gs FOREIGN
Equinix ADMIN A
N X 10Gs
3 N X 10Gs FOREIGN
ADMIN B
HK POP
Equinix

2

HK POP
Mega-I

US POP N X 10Gs FOREIGN
LA N X 10Gs ADMIN C

Coresite FOREIGN
ADMIN N
JP POP
Equinix

6

Expand peering network Establish inter-PoP Expand IP Ports
Add peering partners Connectivity In PoPs
(100Gs)

TOTAL: 730G TOTAL: 704G SG EQUINIX IX 4x10G BBIX 1x10G
NTT 100G NTT 1x100G SGIX 1x10G AMSIX 1x1G
TATA 3x10G TATA 1x100G BBIX 1x10G KDDI 1x10G
TELIA SONERA 4x10G PCCW 2x10G DECIX 1x5G CAT 1x10G
TELECOM ITALIA 2x10G HURRICANE ELEC 2x10G AMSIX 1x2.5G SOFTBANK 1x1G
HURRICANE ELEC 2x10G APPLE 5x10G NYIX 1x2.5G SPARK 1x1G
APPLE 2x10G FACEBOOK 2x100G SIMCENTRIC 1x10G
FACEBOOK 16x10G LIMELIGHT 1x10G HUAWEI 2x10G HUAWEI 2x10G
GOOGLE 2x100G + 2x10G AKAMAI 4x10G CAPITAL ONLINE 1x10G GOIP 1x1G
NETFLIX 2x10G GOOGLE 1x100G
HK EQUINIX IX 4x10G ANY2 IX 2x10G
TOTAL: 450G TOTAL: 342G
TELIA SONERA 1x100G TATA 1x100G TENCENT 2x10G AIRESPRING 2x1G
APPLE 5x10G NTT 1x100G
FACEBOOK 1x100G + 8x10G TELIA SONERA 1x100G
NETFLIX 2x10G HURRICANE ELEC 2x10G
ZENLAYER 1x10G
ROBLOX 2X10G
SINGTEL 1x10G

The Product information is solely designed to provide general information on possible applications for readers with relevant technical experience. Hence, this Product Information does NOT operate as a warranty or guarantee, in whatsoever form whether express or
implied: to assure any Product features described; nor to provide Product suitability for individual applications.

GIA

Global Internet Access (GIA) is a dedicated,
high-speed, and low latency global internet
access for running bandwidth-intensive
applications, hosting rich-media content and
supporting mission-critical communications.

Unmatched Internet Capacity
Get a congestion-free connectivity
with high internet capacity

Diverse Routed Connectivity
Enjoy a fully-redundant network
peered with various global carriers
expanding your reach worldwide

Guaranteed Service Experience
24/7 customer service and
service level agreements

Global Connectivity Services

International Private Line Global MPLS Internet

IPLC IEPL IPVPN Ethernet VPN IP Transit GIA

Topology Point-Point Any-Any or Any-Any
PoP Coverage 2,000 Hub-spoke
Speed Range
Key Features 2,000+ 5 on-net 2,000+

10G-100G Sub 2M - 10G Sub 2M - 1G Up to 10G

● Dedicated Bandwidth ● Up to 6 CoS ● Dedicated
● Cable System Protection ● Traffic Engineering ● Burstable
● Rapid Converge
● Route Control
● Burstable

The Product information is solely designed to provide general information on possible applications for readers with relevant technical experience. Hence, this Product Information does NOT operate as a warranty or guarantee, in whatsoever form whether express or
implied: to assure any Product features described; nor to provide Product suitability for individual applications.

Content Delivery Network

Our content delivery network (CDN) is a network of proxy servers located globally. By
placing websites or content in a CDN, end user customers are able to access them fast
and easy, hence, less hops going from the source content.

Google:
53% of mobile users abandon sites that take over
3 seconds to load

Use CDN to keep visitors to your site and
enhance customer experience.

Content Without CDN Content With CDN
Origin Origin

Delivery
Nodes

Content Content
Request Request

The Product information is solely designed to provide general information on possible applications for readers with relevant technical experience. Hence, this Product Information does NOT operate as a warranty or guarantee, in whatsoever form whether express or
implied: to assure any Product features described; nor to provide Product suitability for individual applications.

CDN Features

Four Delivery Services

Website Acceleration Large File Download

Speeds up the end user’s experience from Make downloads available, fast and
visiting a customer’s website by delivering reliable to end-users, no matter how
the site from a network of delivery nodes large the file and wherever the end user
around the globe. Serving the content from is located. Typical examples are
the best available node ensures that the software downloads or “download-then-
website is fast and responsive. watch” videos.

Live Streaming On-Demand Streaming

Stream live video from your 24/7 Stream pre-recorded video or audio
channels and one-time events over (e.g. movies, television programs,
the internet. music) direct to users on demand.

Access Control and Security

Geo Block IP Access Control

Restrict the distribution of content to Restrict or allow access based on
customer defined geographies. customer defined IP ranges.

Token Authentication Cloud Security

Restrict content access to end-users • Web Application Firewall (WAF)
who have received a time-limited • Anti Distributed Denial of
“token” generated by the customers Service
website.

The Product information is solely designed to provide general information on possible applications for readers with relevant technical experience. Hence, this Product Information does NOT operate as a warranty or guarantee, in whatsoever form whether express or
implied: to assure any Product features described; nor to provide Product suitability for individual applications.

CDN Network

NORTH
AMERICA

BULGARIA

COUNTRIES CHINA

17 INDIA HONG KONG
OMAN
NODES PHILIPPINES
COLUMBIA MYANMAR
60 ECUADOR CAMBODIA TAIWAN
VIETNAM

THAILAND

MALAYSIA

SINGAPORE
INDONESIA

SRI LANKA

Philippines Manila City Quezon City (2)
(3) Mandaluyong City (1)
12 CDN nodes
scattered across Batangas City (1) Makati City (3)
the Philippines to Cebu City (1)
hand off content
nearest to the end Cagayan De Oro City (1)

customer

Since PLDT has the largest internet service coverage in the Philippines, and as the
dominant service provider of both fixed and wireless internet service in the country, we

can deliver your content to 76+ Million PC and mobile internet users in the country.

The Product information is solely designed to provide general information on possible applications for readers with relevant technical experience. Hence, this Product Information does NOT operate as a warranty or guarantee, in whatsoever form whether express or
implied: to assure any Product features described; nor to provide Product suitability for individual applications.

VITRO Data Center

VITRO Data Center is a suite of solutions catering to customers’ growing I.T. outsourcing
requirements. All VITRO Data Center facilities are designed to be carrier-neutral—allowing
foreign and local telcos to provide network connections based on customer preference.

Key Features

* EXPANSIVE & UNRIVALED
*
The largest Data Center network in
* the Philippines with a total of 10
sites and 9,000 rack capacity

* FULLY REDUNDANT

Designed to be concurrently
maintainable components
with no single point of failure and
99.99% guaranteed SLA

CERTIFIED WITH WORLD
CLASS STANDARDS

ISO9001, ISO14001, ISO27001,
ISO22301, ISO20000,
TIA942, PEZA, PCI-DDS

*Click VITRO Data Center icon to
preview virtual tour.

The Product information is solely designed to provide general information on possible applications for readers with relevant technical experience. Hence, this Product Information does NOT operate as a warranty or guarantee, in whatsoever form whether express or
implied: to assure any Product features described; nor to provide Product suitability for individual applications.

Components

SPACE

Building/Structure
⬝ Resilient to earthquake/typhoon/flooding
⬝ Owned Property
⬝ Geographic Location

POWER Generators
⬝ 7.5mW total capacity
Transformers at 2N
⬝ High Voltage ⬝ 4.5 days runtime with
Distribution(34kV) 120K L of diesel
⬝ Low Voltage
Distribution(460V) UPS
⬝ 4,900 KVA total
Switchgear(CTTS) capacity at 2N+1
⬝ Automatic ⬝ 25 mins run-time
⬝ Manual Bypass
PDU (Redundant)

SECURITY

⬝ Physical Protection
⬝ Fire Prevention
⬝ Facilities Monitoring

COOLING

OUTDOOR
⬝ Cooling Tower/Chillers (Water Cooled) 1,200 T
capacity at 2N
⬝ Air Control Cooling Unit/ACCU
(DX gas) 30TR or 15TR(1:1 ratio)

INDOOR
⬝ Precision Air Cooling Unit (PACU)
⬝ Precision Air Handling (PAHU)
⬝ Dual PAHU (Chilled water & DX)

21ºC(+/-2ºC);50% RH (+/-10%)

PACU 1 PACU 2

Rack Rack Rack Rack Rack Rack
1 23 4 5 6

PAHU

The Product information is solely designed to provide general information on possible applications for readers with relevant technical experience. Hence, this Product Information does NOT operate as a warranty or guarantee, in whatsoever form whether express or
implied: to assure any Product features described; nor to provide Product suitability for individual applications.

Data Services

Business Continuity

A range of solutions that allows you to safeguard your business’ data and operations through data
back-up and a secured alternative office space in times of disaster.

Disaster Recovery Seats Tape Vaulting

Continue to operate your business in an Ensure proper data center environment
office space even in times of disaster. to secure your stored data.

Connectivity

Gain access to the most cutting edge connectivity solutions to your enterprise with DIA,
local peering, and cross connections.

VITRO Cross VITRO Internet ViX: Two Kinds of
iGate Connection Exchange (ViX) Peering

Premium internet Physical A peering platform Direct Content Peering - pure
connectivity connection going that limits internet access to the broadband
running on a traffic within the users/subscribers of PLDT.
dedicated and from one data
center to another. country. Multi-Carrier Peering - an
reliable network. aggregate of other local
telecoms and internet service
providers.

The Product information is solely designed to provide general information on possible applications for readers with relevant technical experience. Hence, this Product Information does NOT operate as a warranty or guarantee, in whatsoever form whether express or
implied: to assure any Product features described; nor to provide Product suitability for individual applications.

Colocation

Instantly gain scalability, resiliency and global compliance at a fraction of the cost and
time. Scaling up or down, IT infrastructure now comes as easy as ordering additional

provisions as opposed to the traditional build-out of client premise data centers.

Pre-cabling

Patch
Pannel

Cross-Connect

Customer A Meet Me Room Customer B
Space Space

Managed Server Hosting

Reduce the risk of IT
infrastructure obsolescence
through Managed Server
Hosting.

This VITRO service gives you
access to the latest
technologies available in the
market without the need for a
high capital investment. It has
multiple options from entry-level
hardware bundled with software
and licenses up to high
performance servers that meet
the demands of IT applications.

The Product information is solely designed to provide general information on possible applications for readers with relevant technical experience. Hence, this Product Information does NOT operate as a warranty or guarantee, in whatsoever form whether express or
implied: to assure any Product features described; nor to provide Product suitability for individual applications.

Partner with us.

Email us at [email protected]

PLDT Global Corporation
www.pldtglobal.com