DOCID - nsa.gov

DOCID: 3524114

The Family and Medical Leave Act fit that an FMLA leave recipient had
prior to taking the time off.
the Family and Medical Leave Act This criteria requires that an employ-
(FMLA) became effective in August ee has worked for an employer for a Additionally, it is unlawful for any
1993. The basic concept of the law minimum of 12 months, have at least employer to interfere with, restrain, or
permits eligible employees who work 1,250 hours of service during the deny the exercise of any right provid-
for covered employers to take unpaid 12-month period immediately preced- ed by FMLA. It is also unlawful for
leave for specific family and health ing the FMLA request, and works in a an employer to discharge or discrimi-
reasons. The act grants eligible company that employs more than 50 nate against any individual for oppos-
employees "the right to take a limited people or a worksite whereby the ing any practice, or because of
leave of absence for certain purposes, employer employs 50 or more involvement in any proceeding relat-
protects the employee's health plan employees within 75 miles of the ed to FMLA.
coverage during the leave, and grants worksite.
re-employment rights to employees The FMLA allows families to work
upon expiration of leave." However, there are other stipula- through situations together. It permits
tions that can cause employees to be mothers and fathers time off to bond
Provisions denied FMLA benefits. One such with their new babies. It helps work-
example is that "employers are ers to care for their parents who may
The FMLA provides eligible allowed to exempt 'key' employees desperately need assistance. It allows
employees a maximum of 12 weeks defined as the highest paid 10 percent husbands and wives to serve as pri-
unpaid leave in a specified l2-month of their work force-whose leave mary caretakers of their spouses. The
period for the following four sets of would cause substantial economic FMLA is important in today's work-
circumstances: (1) upon the birth of a harm to the employer." These ing world and reinforces the impor-
child; (2) upon the adoption of a child employees could be considered ineli- tance of the family.
or placement of a child through foster gible to receive FMLA time off
care; (3) when the employee is need- In this hurried society, most people
ed to care for a child, spouse, or pare The FMLA applies to all public have to work. Therefore, programs
ent with a serious health condition; agencies (including state, local, and and services that allow for extra flex-
and (4) when the employee is unable Federal employers) and local educa- ibility and assistance are needed, and
to perform the functions of a position tion agencies (such as schools). As for help form a happier, healthier work
due to a serious health condition. privately-owned companies, the force.
FMLA applies to those that employ
However, there are specifications as 50 or more employees in 20 or more ********************************
to what constitutes a serious health workweeks in the current or preced-
condition as outlined by the FMLA ing calendar year and who are Sources ofInformation: MJSA Indus-
stipulations. The following are some engaged in commerce or in any indus- try and Research; Municipal
approved examples of serious health try or activity affecting commerce Research and Services Center;
conditions set forth in the FMLA Sen- (including joint employers and suc- Human Resource Management by
ate Report: heart attack, bypass sur- cessors of covered employees). Raymond Noe, et al; and MICPEL
gery, cancer, severe back condition, Therefore, it is very important for Absence and Leave.
nervous disorder, appendicitis, pneu- employers to know the guidelines and
monia, and complications related to restrictions set forth under FMLA. Correction
pregnancy.
When employees return from The September DIRNSA's Desk
Examples of conditions that are not FMLA leave, they must be permitted incorrectly abbreviated Master
eligible for FMLA time off include to return to their original jobs or to an Sergeant Benevidez's rank as
voluntary or cosmetic treatments and equivalent job with equal pay, bene- MSGT The correct abbreviation is
illnesses such as the flu. fits, and other various employment MSG. The abbreviation for Staff
terms and conditions. Employers can- Sergeant was also incorrect, the
To qualify for FMLA time off, not take away any employment bene- correct abbreviation is SSG.
employees must meet certain criteria.

2 NSA Newsletter November 1999

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DIRNSA'S DESK

This month, I want to pay tribute to our Native American heritage and its relevance to change at the
Agency as we meet the challenges ahead.

It is said that necessity is the mother of invention. It was certainly necessity that led Captain
Lawrence, whose company was nearly surrounded and cut off from headquarters during a German
offensive in WWI, to propose an improvised method of tactical communication. Captain Lawrence
knew that the Germans had broken American codes and had tapped the telephone lines, nullifying
efforts to mount an effective defense. When he heard two of his men-both Choctaw Indians-eon-
versing in their native language, however, he had an idea. Acting quickly, he was able to find others
and arrange a network of native-speaking Choctaw soldiers to coordinate friendly tactics. The
Choctaw soldiers saved the day, and Captain Lawrence's improvised response to the tactical situation
allowed American forces to coordinate effectively in real time.

The same concept of Native American "code talkers" was used again in WWII, although in a more
deliberate manner. Using the lesson from WWI, cadres of code talkers were formed before the Unit-
ed States entered the war. They worked out their systems of codes so that tactical communications
could be understood only by other code talkers. The concept proved very successful in combat.
Comanche code talkers announced that Americans had landed safely on Utah Beach during the inva-
sion of Normandy. In the Pacific Theater, Navajo code talkers sent the message that the American flag
had been raised on Mount Suribachi. The use of code talkers was driven by the need for secure
real-time, tactical communications that current technology was incapable of providing. The slow,
bulky encryption devices were reserved for high-level communications. Using code talkers was a
deliberate effort to make the most of a unique asset-Native American languages.

We are an Agency of change. The world is a different place than it was during the long years of the
Cold War. To meet the challenges and capitalize on the opportunities presented by the Information Era
ahead, we must adapt. As we consider the suggestions of the review teams, we must remember the les-
sons of the code talkers. First, we must remain open to new ideas. As with Captain Lawrence, the solu-
tion to our dilemma may be right in front of us, and we must be able to recognize it when we see it.
Second, we must organize to meet the threat. The WWII code talkers carefully organized and trained
so that even other native speakers could not translate their messages, maximizing code-talker effec-
tiveness. Finally, we must capitalize on our strengths. By concentrating on what we do better than
anyone, and making the most of our incredibly talented, diverse work force, we have the ability to
accomplish our mission in innovative ways. We are the best at what we do, and by adapting to maxi-
mize our strengths, that will continue into the future.

November 1999 NSA Newsletter 3

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oNSA Pioneers New Diamond-Based Technology Diamond Details
pen research often leads to found in expensive jewelry, but the
the creation of new technolo- use of relatively inexpensive poly- Diamond is the world's hardest sub-
stance. It brings to mind a rare, beau-
gy. The NSA Scientific Advi- crystalline diamond produced by tifully faceted, very expensive, and
large single-erystal gemstone.
sory Board recognized this when, in commercial plasma methods. These
Because of its fire and durability,
the late 1950's, it recommended that polycrystalline diamond plates have a diamond is unique among the natural
mineral elements. Today, many of
NSA create the Laboratory for Physi- thermal conductivity many times diamond's physical properties can be
explained, such as why it is so differ-
cal Sciences as an unclassified greater than that of copper and are ent from the other allotropic forms of
carbon. The extremely strong bonds
research organization associated with very good electrical insulators. between the carbon atoms in the dia-
mond structure not only make it the
a major research institution. It would In 1989, LPS scientists began a hardest known material, but also the
best conductor of heat.
provide an opportunity for the aca- comprehensive research program to
Unlike other effective heat conduc-
demic and industrial research world to exploit synthetic diamond and aerosol tors, such as copper or silver, diamond
is also an exceptional electrical insu-
come together. -spray cooling. It involved many lator. The ability to move heat easily
from one place to another is an attrib-
The Agency now conducts unclassi- divergent groups investigating appli- ute that is beneficial in high-
performance microelectronic systems
fied research in engineering and the cations which addressed heat and reli- because heat is their mortal enemy.

physical sciences jointly with the Uni- ability issues. As a result, greatly Heat degrades the overall reliability
of electronic systems. Its properties
versity of Maryland at the Laboratory improved thermal management prop- make diamond an ideal material for
advanced semiconductor packaging
for Physical Sciences. erties were demonstrated. They were applications. Moving heat is only half
of the problem-ultimately it must be
applied to reduce the size and weight discarded into the environment.

NSA's Involvement in of present-day supercomputers. Aerosol Spray Cooling
Technique
Research and Development Smaller is Better
An efficient way to extract heat and
Physicists at the Laboratory for One of the first demonstration proj- place it into the environment is to
Physical Sciences (LPS), a division in ects was to shrink a supercomputer to evaporate a liquid. The human body
the Directorate of Technology, saw fit in a small suitcase. The original uses sweat to do this. A technique
opportunities to use inexpensive machine was approximately the size called aerosol spray cooling is a type
industrial-grade diamond and aerosol of a home refrigerator-freezer combi- of "high-tech sweat." Small droplets
spray cooling to solve problems nation. of liquid are sprayed onto a hot sur-
encountered in high-performance face where they evaporate. Just as a
computing engines and other systems In 1998, this machine was success- perfume atomizer sprays a cloud of
that could overheat in field environ- fully demonstrated at SGI Cray tiny liquid droplets onto a surface to
ments. Research. It ran about 10 percent evaporate, an aerosol spray nozzle
faster than the standard commercial does the same thing to a hot micro-
The solutions to these thermal prob- version and was substantially smaller.
lems did not require costly, Only the central processor elements
high-quality single-erystal diamond and main memory were incorporated
in this demonstration version.

In 1999, a joint NSA and Defense
Applied Research Projects Agency
program successfully demonstrated
that portions of a supercomputer
could be engineered to fit into a cube
6 inches on a side. It was made of
diamond-based multi-ehip modules
and aerosol spray cooled to remove
the 2,500 watts of heat from the sys-
tem.

4 NSA Newsletter November 1999

DOCID: 3524114

electronic package in a computing the design of high-perfonnance com- Survey Update
system. The hot gas is recovered and puting systems at NSA.
recycled for reuse in a closed cycle Thank you for letting the
system, just as in a home refrigerator The new computer, diamond-based NSA/CSS Internal Communica-
or freezer. This evaporation process, technology, aerosol spray cooled sys- tions Cell (NICC) know what you
or phase change from a liquid to a gas, tems, and advanced microelectronics think of the NSA Newsletter. The
removes the heat to a suitable place thennal management techniques are NICC heard from hundreds ofmili-
for dumping to the atmosphere. on display in the NSAlCSS Demon- tary assignees, civilian employees,
stration Center in OPS 2B. and retirees, and we appreciate each
The combination of diamonds to response. The feedback is being
move heat, and aerosol spray cooling For more infonnation on diamond tabulated and analyzed. Look for
to extract heat from electronic research and aerosol spray cooling, the results in upcoming editions!
devices, has played a pivotal role in contact Paul Boudreaux, Technical
Director, Laboratory for Physical Sci-
ences at 301-935-6547.-mdh

51 Years Retirements 27 Years
James R. Child Katherine G. Gray
33 Years Frederick E. Pross
43 Years Mary K. Bjorklund
Kenneth A. Williams Nikki G. Erdman 26 Years
Jonathan A. Gerbracht Diane L. Bowen
37 Years John E. Burroughs
Catherine R. Allen Jack R. Grimm
Shirley A. Barton 25 Years
Dale F. Brigman Alice Freeman Harris Susan A. Cook
Laurence P. Coghlan III George O. Little, Jr. Susan A. Feibel
Barbara L. Gates
Harry Timmons Mary J. Loyd Andrew Slusar, Jr.

36 Years 32 Years 24 Years
James R. Gunning Robert J. Liberatore James Cooper
Glenn F. Wheeler Gerald D. O'Connor
Cheryl J. Wheeler 23 Years
35 Years Lenore I. Bredthauer
Helen J. Collins 30 Years
John L. Davies John M. McClean 21 Years
Albert 1. Fichter Richard J. Rolfe Susan J. Hyland
George O. Kent, Jr. Sally L. Thomas
Thomas Sandusky 20 Years
29 Years John J. Bradish
34 Years Deborah J. Willis Rebecca J. Glase
Vicki N. Meiser Carol E. D. Hart
Kenneth F. Pearce 28 Years
Frank C. Wirth NSA Newsletter 5
Alan H. Roth
Linda C. Weibe

November 1999

DOCID: 3524114

Putting a Face on Missing Children cedures to display photographs of
missing persons in each of the NSA
by Nalley Rando activities, and military installations. CSCs in OPS 1, R&E Bldg., and
Work/Life Services At NSA, the Office of Occupational FANX III.
Health, Environment, and Safety Ser-
Every year in the United States, vices and Direct Customer Support The General Services Administra-
approximately 354,000 children are are partnering to meet the White tion maintains the database of photo-
reported abducted or missing, accord- House mandate. graphs, which originate with the
ing to the National Center for Miss- NCMEC. Each month, the NSA
ing and Exploited Children Statistics CSCs will pull the current photos
(NCMEC). Perhaps surprisingly, less from the GSA Web site and post them
than 1 percent are abducted by Of the total number of children in each of the three walk-in centers.
strangers. reported abducted or missing each
year: The Executive Memorandum
Imagine a family's anguish when a +98.8 percent are abducted by directs that special prominence be
beloved child or adult is abducted or given to photographs of missing per-
disappears, for whatever reason. family members (e.g., father, sons abducted by non-
Many of us are familiar with the mother, grandparents); family members or who otherwise are
heart-wrenching pictures of missing +1.12 percent are abducted by in imminent physical danger.
children that have appeared for years family acquaintances (e.g.,
on milk cartons or on the blue and neighbor, coach, baby-sitter); In addition, the NSA CSCs will
white cards that arrive in the mail. and take requests to post notices of miss-
+.07 percent are abducted by ing persons, and will validate those
Now, the Federal government is strangers. requests through the NCMEC.
actively playing a role to help locate
missing persons, including children, -NCMEC Federal agencies hope that these
and to reunite them with loved ones. steps will increase the chances that a
In August 1999, Work/Life Ser- missing person is found and returned
In response to a Presidential direc- vices and the NSA Customer Service home unharmed. For more informa-
tive, photographs of missing persons Centers (NSA CSCs) developed pro- tion on this program, contact
are being displayed in public areas of Work/Life Services at 963-1697(s) or
buildings owned or controlled by 301-688-1697, or stop by the nearest
Federal agencies, departments, field
NSA Csc.

Taking on a New Look state-of-the art system requires no spe- Matching up the pictures and text on the
cial ink, only 6 hours of press time, no second run was virtually impossible.
You have undoubtedly noticed the drying time, and applies four-color use The new press runs four colors in one
use of full color in this edition of the with ease. run. The time savings provides quicker
Newsletter. Why the change? The Pub- releases and frees the press for addition-
lishing Services Division has replaced With the old presses, the ink had to be al Agency jobs.
its old presses, which were worn out, purchased in the color requested by the
with a new Four Color Process Press, customer. The new press uses four col- Attempts were made at one time to
and the Newsletter is just one of the ors that, when mixed, can provide virtu- use recycled paper, but the quality was
beneficiaries of this change. ally any color desired. Since these four poor, and lots oftime was lost rerunning
colors are continuously stocked, there is jobs, so the paper was upgraded to that
The new press provides many no need to purchase special ink that has used today. It saves time and money
improvements in time and manpower. a limited shelflife. The new press has a because jobs do not have to be rerun,
The old 1960's equipment required the dryer that eliminates the need to dry the and this paper provides a quality prod-
ordering of special ink, 3 days' press sheets before running them a second uct and can still be recycled. So, enjoy
time, 2 days' dry time, and four-color time. To get four colors in the old press, our new look. It's expansive, not expen-
use was next to impossible. The new the job had to be run through twice. sive!

6 NSA Newsletter November 1999

DOCID: 3524114

Safe Driving Saves Lives do. It also makes good business discusses the applicable safety regula-
sense. Accident and injury preven- tions. He also explains the protective
Mate~al handling equipment tion save lives, time, and valuable measures used when handling batter-
(MHE) is the unsung hero of any- resources. Every time an accident ies. Dan Delosier teaches the princi-
thing that is moved from one spot to occurs, the Agency loses precious ples of safe driving, and the functions
another. MHE moves everything resources in the form of lowered pro- and layout of each piece of equipment
from eggs and milk to copier paper ductivity, lowered morale, cleanup and its limitations. During the
and antennae equipment. MHE is the time, and downtime associated with hands-on sections of the course
"workhorse" and extension human damaged equipment and facilities. A taught on- site, the trainees are shown
hands. MHE is the employees' best training program designed for acci- how to conduct battery maintenance
friend when it comes to moving dent and injury prevention lowers the and perform a daily inspection of
heavy loads. Agency's workers' compensation MHE. The last section of the course
costs, liability costs, and overall oper- entails a driving evaluation that is
The majority of the United States ating costs. Safe and competent driv- graded using the equipment used at
(U.S.) industrial work force believes ers ultimately produce a safe and the trainee's work site. The trainees
that MHE is so easy to operate that healthy work environment for all. receive a score based on their compe-
anyone can jump on, play with the tency as they perform a simulated
levers, and operate it safely. Unfortu- Hands-on Training work-related scenario. Certificates
nately, this is not the case. According are given to all trainees who pass the
to the Occupational Safety and Through a partnership between driving evaluation and attend the
Health Administration (OSHA), Occupational Health, Environmental entire course. This course is geared
every year there are approximately and Safety Services (OHESS) and for all employees who handle MHE,
34,900 serious injuries occurring in Facilities Services, a training course including experienced drivers, new
the U.S. as a result ofMHE accidents. has been developed to ensure that the drivers, and their supervisors.
Approximately 85 fatalities occur Agency remains in compliance. The Refresher training is required every 3
annually. These could have been 8-hour course, entitled Material Han- years after an employee has complet-
avoided. dling Equipment Operator Safety ed the initial 8-hour training.
Training, is broken down evenly
A 1980's study by the National between classroom and on-site train- One satisfied customer, Charlie
Institute of Occupational Safety and ing. More than 200 Agency and con- Thompson, safety/security officer,
Health stated that, "70 percent of the tractor employees from Fort Meade said this about the course: "In the
accidents could have been avoided and overseas have completed the Publishing Services Division, we
with better training." OSHA has training. The student evaluations have have many different types of MHE.
determined that adequate training been very positive and have shown This complicates training when deal-
entails more than just watching a that employees are satisfied with the ing with such a large group. There
video. Training should consist of instructors and the content of the were 70 employees who required
classroom instruction combined with training. The principal instructors are training on at least one type, and those
hands-on training. The Agency has Garrett Hayden, a safety specialist in who required training on as many as
also adopted this method of training OHESS, and Dan Delosier, a facilities four types of equipment. The classes
as required by OSHA (29 CFR specialist. Together they created the covered all aspects of MHE opera-
1910.178). "Although the Agency course in the fall of 1997. tions and safety, and were customized
offered a self-paced video course, to fit the necessary requirements. The
there was a need for an in-depth, Just as the course is divided evenly classes were taught in a professional
hands-on, customer-focused train- between classroom and hands-on and informative manner."
ing program," stated Paul Buckmas- training, the content of the course is
ter, Chief of Technical Assistance and also divided between the instructors. To request assistance or an on-site
Consultation. In the classroom setting, Garrett Hay- visit, contact Dan Delosier at
den teaches the causal factors of acci- 972-2591(s) or Garrett Hayden at
Federal law does not only mandate dents, including case histories, and 977-72II(s).
this course, but it is the right thing to

November 1999 NSA Newsletter 7

-----n-eeI-D:-3524-11-4-----------

The Native American/Alaskan Employment Program tions, and see some of the crafts
taught by elders to younger genera-
l~y Jenn~fer Pelletier; Alaska Native American Employment Program Manager tions through the years.
Office ofDiversity Programs
Along with passing stories down
I n 1987, in response to a Federal These tales are told simply, with little through the generations, Native
mandate, the National Security use of sub plots, and can therefore be Americans have passed down the art
Agency set up the Native Ameri- easily understood and passed down of cooking-the varied and delicious
can Program to serve American Indi- from one generation to another. They dishes made from the vegetables that
ans and Alaskan Natives employed are subjected to one of the toughest grew all around them, and the fish
by the Agency. Over the years, the tests to which art can be and meats available from their hunt-
Agency has spotlighted Native Amer- subjected-oral tradition. What fails to ing.
ican roles in science and technology, please is simply forgotten through
tribes from the Maryland area, and disuse, and what pleases is repeated, There will also be a luncheon on
well known November 17 that will showcase
Native varied, and fos- some of these foods, including buffa-
Americans tered by genera- lo, com, fish, and breads. All are wel-
and their tion after come to join the feast.
accomplish- generation. The
ments in hero of an At this time of year, many people
society. In American Indi- try to find the multitude of things for
1996, the an legend may which they can be thankful. It is the
Native seem to be Native American belief that the Great
American human one One above deserves to be thanked.
Program pre- moment and Every American Indian tribe had its
sented the animal the next. own time of giving thanks.
Seven Philosophies, which are the Many of the
guiding principles for American Indi- tales account for the ways of life that Usually, that time was during a
an men. Each year since, one of the the American Indians knew. Another period of harvesting fruits of the
philosophies has been the theme of group, usually referred to as trick- earth. They thanked the Great Spirit
the Agency's November observance. ster-tales, centers around the adven- for helping the com to grow, for good
tures of a hero who is one moment health, and for parents and elders who
In 1997, the second philosophy- gullible, and the next very clever. The taught them how to live in harmony
The Children was presented and in hero may also serve as one who regu- with Mother Earth and their brothers
1998 we presented the seventh phi- lates the world and teaches cultural and sisters.
losophy-Self. This year, the theme of habits to the tribes. Native American
NSA's observance will be the third Indian tales contain fancy, evil, cruel- This month, the Office of Diversity
philosophy-The Family. ty, beauty, good, and love, because Programs also honors an NSA
life includes these things. employee who has contributed his
The Family unit is a place of To share the oral tradition of the time and artistic talent. Mel Antonio
growth and learning for future gener- storyteller with us this year, the is the artist responsible for several of
ations. Historically, the teachings of Office of Diversity Programs will the beautiful posters, which have
the Indian Nations, tribes, and fami- present Penny Gamble Williams, recently been used by the Agency to
lies have been passed down to the Tribal Chief of the Chappaquiddick celebrate our Hispanic and Native
younger generations by storytelling. Indian Nation. American monthly observance pro-
Employees attending the presenta- grams. He also designed this year's
Legends and myths of the Ameri- tion will hear some of the stories that poster, which was reintroduced
can Indians go about the task of have been passed down for genera- because of its quality and enduring
explaining the world, and their inter- message.
connected roles and responsibilities.
The Office ofDiversity Programs is
grateful to Mr. Antonio for sharing
his talent and knowledge of the Indi-
an ways with the Agency.

8 NSA Newsletter November 1999

DOCID: 3524114 I

Schedule of Events Rkhanl S. Berardino Awards Rouert \\ . Ja('kson
November 4, Storyteller Penny
Gamble Williams, Tribal Chief of the CYl1thia S. Dearfield
Chappaquidick Tribe of the
Wampanoag Indian Nation,
9:00-11 :00 a.m., Canine Suite

November 12, Film, "Smoke Sig-
nals," I0:00 a.m.--noon, R & E Sym-
posium Center

.\member 17, Flag Raising, 8:00
a.m .. OPS 2A
American Indian/Alaskan Native
Luncheon, 11:00 a.m.-12:30 p.m.,
Canine Suite

Registration is available on the EEO
HomePage at http://www.s.nsa/ERS/
EEO/evcnts.html.

Health Benefits Rober't .1. Lib('raton: AIiCl' Fn'eman Harris

The Health Benefits Open Season [3trs][PJJ~il~j~1f5rgJ1l:.~J\J
is ongoing through Monday, Decem- ~][;l\8J5] ~~J'J~i]nJ
ber 13. Individual plan brochures and
the 2000 Comparison Guides are [Haria :\. 0'C011110r
available in the Intcgrated Personnel
Activities (IPAs), NSA Customer NSA Newsletter 9
Service Centers, and the Health Ben-
etits Off-ice (SAB I, Room SICN03).

Even employees who do not plan
on making an Open Season change
should review the new 2000 brochure
for their current plan because premi-
ll!llS and coverage may change. Elec-
tronic versions of most brochures are
available on the Agency's Retirement
and Insurance HomePage and on the
Off-icc of Personnel Management's
INTERNET Webpage at www.opm.
gov/insure.

New enrollments and changes will
be effective January 2, 2000. Ques-
tions may be refelTed to the Health
Benefits Oftice at 963--4524(s) or
410-854-6063.

November 1999

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You Can Go Home Again-The 1956 NSA Civilian Employee Handbook

/;1' Bob HUIIYOA book is a kind of lens through which missions. The more things change.
('('llIer/iJ!' Ctyplofogic Hisron we can see how life in the NSA of the the more they stay the same. Here are
1950's moved, and simultaneously, some excerpts:
A s we work through the 5th compare it to today's environment
decade of NSA's existence, Look to Your Future
sometimes it is easy to lose This article offers some excerpts
track of the way we were and to trom the handbook without comment. Your job at NSA can be just the
accept the idea that the way NSA cur- Some of the tidbits tell us that not beginning. A steppingstone to better
rcntly operates has always been "just much has changed at NSA; some are things. Why'? Because NSA believes
so. children of their times. The handbook in promoting within. Jobs like yours
itself reflects the prevailing have been the starting place f()f many
We understand, intuitively and who are Agency leaders today.
rationally, that corporate
there have been a approach to The Agency wants you to be suc-
multitude of personnel cessful. The higher you climb, the
changes in the relations of better for all. Your success depends
methods and the on your attitude, ability. dependabili-
means of the 1950's-that ty, and preparation for tomorrow's
Agency's mis- kind of "gen- opportunity.
siems. Yet, what teel" autarchy
about the social which knew Working at NSA isn't just a job and
and personnel what kind of a paycheck. It's an opportunity to win
aspects of NSA? behavior was success and security-you wonder
"just right." hmv NSA feels about you. The
What kind of answer is NSA believes that you are
relationship Whatever important to its success. Because
between NSA one may think "you" arc J\SA. NSA doesn't \vant to
and its employ- of the hand- overlook anyone who is able to do a
ees existed, say, book's pro- better job.
in the 1950's, the scriptions, it
very earliest days is certain that Security is Up to You
of our institu- a few of these
tional existence? items may Do not talk about your work. If it is
What were the bring a smile necessary to talk, see your supervisor
career expectations, rules of conduct to some readers who remember what about proper clearances. This rule
and attitudes from those days? it was like back in their day. protects yOLl and your country. Make
By the way, in 1956 the NSA work this rule a habit-don't talk about
One ofthe joys of history is the dis- force was sti]] split among Arlington work and don't volunteer informa-
covery of that single piece of docu- Hall in Arlington, VA and Nebraska tion.
mentary evidence which litts some of Avcnue in Washington, D.C., while a
the shade from the things we thought few groups already had madc the If You Have a Complaint
we had forgotten. So it is here. While interim move to Fort Meadc, MD.
going through old papers belonging Oddly, the handbook never states At NSA, it is expected that every
to departed Agcncy historians, what where NSA was located-really! Nor person. no matter what his position
should drop out but a copy of thc docs it give the building, room, or may be. will treat others the way he
Handbook for NSA Employees from telephone numbers flJr support activi- would like to be treated. We try in
1956. entitled" A Look at your Job." ties like libraries or personnel. Natu- many ways to make sure you get a
rally, there is no mention of NSA's square deal. Of course. there are
Designed to highlight the do's and bound to be times when it appears
don'ts of civilian activities, the hand- that someone is getting the worst of

10 NSA Newsletter November 1999

DOCID: 3524114 I

it. Generally, a frank talk with your Air Raid Alarms Thrift savings Plan Rates
supervisor is the easiest and most Through September 1999
effective way of dealing with your If an air-raid alarm is sounded, go
problems--never be afraid of reprisal. to your designated shelter area. Your Months C FG
supervisor will tell you the shelter 1994 1.33% (2.96%) 7.22%
Phone Calls area designated for the use of your 1995 37.41% 18.31% 7.03%
section. 1996 22.85% 3.66% 6.76%
Outside personal phone calls are 1997 33.17% 9.60% 6.77%
not usually permitted while at work Reduction in Force 1998 28.44% 8.70% 5.74%
because of the resulting interruption
to the t10w of work. Outgoing per- What is a "RIF?" Whenever a 1998
sonal calls may be made during non- project is completed, a position abol-
working hours from public telephone ished, or the budget is cut, some October 8.19 (.52) 041
booths. To avoid unnecessary burden employees are probably going to be
on the mail sections, you must have displaced. This is when we use November 6.04 .56 .42
personal mail sent to your home reduction in force. We just don't
address. While in general, smoking is pick and choose the particular December 5.76 .30 .43
allowed on the job, certain areas have employees to be laid off. It is done
been designated as restricted. according to the requirements oflaw 1999
and the regulations of the Civil Ser-
Rules of Conduct vice Commission. Notice To January 4.19 .71 042
Employees: If you are to be RIFed, (1.74) .38
There were 27 rules of conduct list- you will be given a written February (3.09) .47
ed in the handbook. Listed below are 30-day advance notice. .54 .46
a few. March 3.99 .29 .47
Performance Ratings (.89) .49
+gambling, lottery, or any other April 3.86 (.33) .52
games of chance on the premises at The progress you are making in (A3) .53
any time (reprimand to termina- your work is being noted continually May (2.36l (.05) .51
tion) by your supervisor. He is interested, 1.15
just as you are, in having your work June 5.54
+wasting time or loitering during properly evaluated. There are three
working hours (reprimand to tenni- adjective ratings: "Outstanding," July (3.14)
nation) "Satisfactory," and Unsatisfactory."
Because major benefits and penalties August (.50)
+sleeping on duty (reprimand to are involved, "Outstanding" and
tennination) "Unsatisfactory" ratings are referred September (2.78)
for review above the supervisory
+engaging in private business activi- level. Last 12 27.74% (.43)% 5.66%
ties of a prohibited or unethical Months
nature (reprimand to termination) If You Must Leave
Percentages in ( ) are negative.
+violation of "no-strike" affidavit Normally, when it comes time to
(tennination) leave, we all feel a deep regret in los- ANSWERS TO TBE
ing not only a coworker but a friend. NOVE'VIBER PLZZLF
A Place to Park Whether you stay a short time or a
long time, we hope you find your
If you drive to work, you'll find an experience worthwhile. You will
NSA parking lot within easy walking have participated in the important job
distance of the Agency. It is yours to of helping NSA and your country. If
use. Use it but don't abuse it. There you must go, it's been nice to know
are a few reserved spaces. These are you.
issued on the basis of need and
responsibility. If you are fortunate
enough to get one, don't abuse the
privilege.

November 1999 NSA Newsletter 11

r

DOCID: 3524114

Celtic Forum meets the last Tuesday (imcolla@nsa). The Hispanic Forum's 'Vomen and Men in NSA (WIN) is
of every month. Anyone interested in activities are open to all employees. now accepting nominations for the
the culture, art, languages, or heritage 1999 Dorothy T. Blum Award for
of the Celtic lands (Brittany, Corn- Parkway Coin and Stamp Club will Excellence in the employee personal
walL Ireland, Man. Scotland, and hold its monthly stamp meeting Thurs- and professional development arena.
Wales) or peoples is welcome to day, November 4 at noon. The month-
attend. For further information, con- ly coin meeting will be Thursday, The award recognizes Agency
tact Karen Davis (kmdavis@nsa), November 18 at noon. Meeting loca- employees who have helped other
301--688-7884. tions will be displayed in the showcase individuals (not necessarily those they
opposite the OPS 1 Cafeteria entrance have worked with) to attain their per-
Comic Book/Science-Fiction Mem- during the week of each meeting. Any- sonal or professional goals.
orabilia Collectors Club meets the one interested is invited to attend. For
tirst Friday of every month. The club stamp club infonnation, contact Grover The award is named in memory of
provides a forum for people interested Hinds at 301--688-4598. For coin club Dorothy T. Blum. who believed that
in comic books, science fiction, infonnation, contact Mitch Ross at people are NSA's most valuable
games, and other fandom. A second 301--688-8428. resource and provided opportunities,
meeting for family members to attend guidance, and encouragement to
is held on the third Saturday of each Socially Ol'iented Bikers i\lotorcy- many Agency employees. The
month at the Provinces Library. For ell' Club will meet Wednesday. awardee, whose name will be
more infonnation, contact Ann White November 3 and December 1 at 5:00 announced at a WIN luncheon in late
(abwhitl@nsa). p.m. at Perry's in Odenton. Meetings February 2000, will receive S250 and
are scheduled for the first Wednesday a small inscribed plaque. Last year's
Deep Sixers SCUBA Diving Club of each month. For more exciting recipient was Deborah Shoemaker.
will hold its monthly meeting on news on the club, subscribe to Elec-
Thursday, November 18 at 7:00 p.m. tronic Subscription Service (ESS) III Nominations should include the
Possible fall trips include a heated or visit the club's Web site via name, organization, and telephone
lake in West Virginia and fossil hunt- INTERNET. Future rides include number of both the submitter and the
ing at Calvert Clitfs. A December Lancaster, PA: Eastern Shore; and nominee; a summary paragraph
road trip for Florida Diving is in the Laconia Bike Rally, NH. Lunch rides explaining why the person deserves to
planning. There is quarry diving at are held the third Wednesday of each be recogni7ed; one or two paragraphs
Bainbridge most weekends. There is month at II :30 a.m. Membership with specific details; and any infor-
an on-line Deep Sixers Dive Club costs $12 per year. For further infor- mation relevant to the nomination.
through home INTERNET that offers mation, contact Ron at 301-688- 1051,
a chat room, message board, on-line Kent at 301·-688-0905, or Brenda at Three copies of the nomination
calendar, and photo gallery. For more 301--688-4292. should be sent to the Dorothy T. Blum
club infornlation, contact Mark at Award Committee of WIN, in care of
301-688-7681. Single People in At'tivities Recre-
ational and Cultural (SPARC) CWE vce OPS 2A, Room 210. by
Hispanic For'um meets every month events for November include dining
and offers a wide array of activities out at Elkridge Furnace Inn, the Sug- February 5. 2000. The point of con-
throughout the year. For more infor- arloaf Craft Fair, the Ellicott City tact is Barbara Clark, 301-688 2958.
mation about the forum's goals, activ- Ghost Tour, a game and card event, a OPS 2B, Room 5118.
ities, and how to join, subscribe to singles dance, a monthly activities
ESS 1252 or contact Ivette Collazo planning meeting, and weekly happy CWF Holiday Party
hours and trivia at Hurricanes. For
more infonnation, subscribe to ESS The Civilian Welfare Fund pres-
1444 or contact Sally Biggerstaff at ents "Kohl and Company,"
972~~2270(s) or 301-688-0146. December 4, 9:00 a.m., 11 :00 a.m.,
and I:00 p.m., OPS 2A/2B Cafete-
ria. For more info1111ation, contact
the CWF at 301-688-7337.

12 NSA Newsletter November 1999

DOCID: 3524114 I

Payroll Office Has Detailed Y2K Contingency Plan keepers will be entering data for the
entire pay period. Retroactive adjust-
After several months of discussions Civilian Pay System (DCPS) database ments may be required in subsequent
and the completion of evaluations of will not be available to timekeepers pay periods. The funds for this pay
both internal and external systems, the for the remainder of the week. Note: period will be sent via EFTS to the
Payroll Office believes that internal Even though processing occurs FRB January 5, 2000 (the nonmll
problems related to the conversion to before the end of the pay period, transfer date). The FRS will forward
the year 2000 will be minimal. How- timekeepers will be entering data the pay information to the financial
ever. the potential for problems to for the entire pay period. institutions for subsequent deposit into
occur that are outside of its immediate employee accounts. As usual, posting
control is unknown. If discrepancies occur after the pay- to employee accounts will depend on
roll data is processed, retroactive time the individual financial institution.
Payroll has developed a plan to meet and attendance changes may be
NSA's financial requirements and entered into DCPS. Adjustments Pay Period 2 (January 2-15)
make necessary payments to employ- entered before December 27 will take
ees in light of any problems that may effect for the next pay period. Using "emergency" time and atten-
occur. To prepare for the Y2K change, dance data (data created based on the
the plan actually begins in mid- All retroactive adjustments will fol- employee's normal work schedule
December 1999 when Payroll will low the nonnal adjustment procedures stored in DCPS), biweekly payroll
execute several pay-related biweekly currently in place. The funds will be processing for this pay period will
processes earlier than nornlal. sent via the electronic funds transfer occur on December 28 and 29, 1999.
system (EFTS) to the Federal Reserve This will require 110 participation from
The entire biweekly payroll process Board (FRB) December 21 (the nor- Agency employees, timekeepers, or
takes several days to complete. To mal transfer date). The FRB will for- managers. This process will be com-
allow time to ensure payment for the ward the pay information to the pleted in an environment separate
first pay period in 2000 and compute financial institutions for subsequent from the nom1al DCPS database.
reserve or "staged" data fCJr the second deposit into employee accounts. As
pay period in 2000, processing for the usual. posting to employee accounts The pay data created in the separate
December 1999 pay periods must be will depend on the individual financial environment will be considered
"rolled back" or completed earlier instihltion. "staged" pay data and will only be
than nonnal. Below is a schedule of used if nonmll payroll processing for
the payroll processes that will occur Pay Period 1 (December 19- the pay period cannot occur January
for the three pay periods included in January 1, 2000) 18,2000. Ifnonnal processing occurs,
our "Plan for Success." the staged data will be destroyed, and
Biweekly payroll processing for this processing for this pay period will
Pay Period 26 (December 5- pay period will also occur earlier than occur January 18 and 19, 2000.
18) nonnal, in an accelerated mode. Time-
keepers will have access to DCPS for As usuaL the payment will be sent
Biweekly payroll processing for this entry of time and attendance data via EFTS to the FRB January 19,
pay period will begin on Wednesday, beginning December 20. 2000. The FRB will forward the net
December 15, approximately 3 work- pay data to the financial institutions
days earlier than norn1al (normally The biweekly pay processing will for subsequent posting to employee
would occur December 20 and 21). begin Monday, December 27, approx- accounts. If Y2K problems exist that
Payroll will follow the holiday pro- imately 5 workdays earlier than nor- prohibit biweekly payroll processing
cessing schedule-allowing timekeep- mal (nonnally would occur January 3 on January 18 and 19, the "staged"
ers to enter data until 10:00 a.m. and and 4, 2000). Again, payroll will fol- pay data will be distributed to the FRB
then again from 2:00-5:00 p.m., low the holiday processing sched- on January 19, 2000.
December 15. To complete the ule-allowing timekeepers to enter data
biweekly payroll process, the Defense until 10:00 a.m. and then again from Payroll's "Plan for Success" encom-
2:00--5:00 p.m., December 27. Time- passes the processing of the pay data,
and includes the distribution of
biweekly net pay to employees.

November 1999 NSA Newsletter 13

r

DOCID: 3524114

Paul Derthick's Headline Puzzle by Larry Gray In Memoriam

The following arc headlines from recent daily newspapers. Each of the five is Mark I;', Abernath~, a security sup-
a different letter-for--letter substitution. All five are derived from the same port specialist in the
mixed alphabet at different settings against itself. For Paul Derthick's explana- Support Services
tion of how to do the Headline Puzzle, visit Website http://nicc.fanx.s.nsa/ Organization, died
newsletter/newsyuzzle.html. August 7. He was

I. GWEEHJFCT RZKXNQ RZKKAQ QVEFCA GWCAETAQ HC CKEVG ,~ ",46.
JFEKZHCF
j A native and
2. AOVPSQQV QSOSEAH VQUOVU MSGQMJEQJMVRZ DOUR URZSMG
VRPSGQAMG , resident of Balti-
j more, MD, Mr.
3. EGKJU EUZXRDTJ GD HKUXWG XRAG'J HGSRWRAZS JWZWKJ JGKTEW Abernathy joined the
4. BLEQ MFNFUC QLBGXXC LC FBVFLBC CUHI KXXG-MHBE CGFV Agency in 1986.
5. GJZB BPLUH DUBGHZ SJAA IUH PMCGXGMCGMSG IHUL PMCUMGZPJ Mr. Abernathy is survived by his
wife, Patricia.
Answer will appear next month.
Virginia II. D;nis, a former analyst
Answer to Octoher Puzzle: in the Operations Organization, died
I. DEMOCRATS HOPING TO CLOSE GAP IN REPUBLICAN-CONTROLLED June 4. She was 74.

SENATE Ms. Davis began her Agency career
2. SYBASE BOARD APPROVES BUYBACK OF OUTSTANDlNG STOCK at Arlington Hall. She retired in 1973
3. SLOW-GROWTH ACTIVISTS UPSET OVER HIGH-TECH PUSH FOR ROADS with 24 years of Federal service.
4. KAFELNIKOV VICTOR OVER KIEFER AT LEGG MASON TENNIS CLASSIC Ms. Davis most recently resided in
5. RUSSIAN ECONOMY BEING CRIPPLED BY MASSIVE FLIGHT OF CAPITAL Dayton, VA. She enjoyed travel.

Setting. ESKER Key: MORAINE Hat: DRUMLIN Gendd A. Ueckert, a manager in the

Operations Organiza-

tion, died July 28 of

Paradise Island a heart attack. He

/i was 46.

Mr. Deckert

Hidden below are 25 words associated with the word island. The words read , earned a degree in
_ engineering from
in any direction and any letter may be used more than once.

S r s:t ,.' Washington State

T Ml University. He

T' I' joined the Agency in 1975.

ER Mr. Deckert resided in Elkridge, MD.

SG He was a cycling enthusiast, a philat-

Ui L elist, and active in the Boy Scouts.

HI Mr. Deckert is survived by his wife,

C .~ Barbara; a son, Brian; and a daughter,
A V!
Claire.
S iEI
noughlS A. Fktdu'r, a logistics offi-
S 'R cer in the Support Services Organiza-
AM tion, died August 25 of ventricular
M 0, fibrillation. He was 52.

CN Mr. Fletcher joined the Agency in
1965. He earned an Associates ofArts
L ,T--, Degree in Business Administration

14 NSA Newsletter November 1999

DOCID: 3524114

from Prince Georges Community Col- the Agency in 1983. Ms. .feniter was a was an active church member and an
lege. native and resident of Washington, avid shopper.
Born in Washing- DC. She enjoyed painting and crafting,
ton, DC, Mr. Fletch- but her main interest was spending Mrs. Shell is survived by her hus-
er resided in time with her daughter and family. band. George: and a son, Corey.
Severn, MD. He
enjoyed handyman Her daughter, Brittany. survives In Appreciation
projects and watch- Ms . .Jenifer.
ing sporting events. I would like to express my sll1cere
His wife, Linda; and .John S. Lawrence, a fonner linguist thanks to the many friends and
in the Operations Organization, died co-workers of the NSA family for
three sons, Kenneth, Michael, and August 1 of Parkinson's Disease. He their overwhelming expressions of
.fason survive Mr. Fletcher. was 79. sympathy following the recent passing
of my husband. MSG Robert J.
.Ial'k E. fhl}I1l'S, a former eryptomate- Prior to JOllllng the Agency. Bancewicz, USA (retired). Your
rial control specialist in the Infonna- Mr. Lawrence served with the U.S. Air thoughtfulncss and support during my
tion Systems Security Organization, Force. He retired in 1979 with 33 years husband's yearlong battle with
died August 31 of cancer. He was 74. of Federal service. Mr. Lawrence metastatic kidney cancer and subse-
resided in College Park. MD. quent death is deeply appreciated.
Prior to joining the Agency, Your kindness during this most diffi-
Mr. Haynes served with the U.S. Navy. His wife. Ruth; a daughter. Nancy cult time \\/ill always be remembered.
He retired in 1980 with 37 years of Snyder: a son. David; and thrce grand-
Federal service. children survive Mr. Lawrence. Terry BmKewlC7

An avid sports fan, Mr. Haynes Beman! \V. Reibcn. a fomler intelli- My hunily and I would like to
resided in Sunderland, MD. gence research analyst in the Opera- express our sincere appreciation to my
tions Organization. died August 7 of a NSA colleagues and friends for their
]'vIr. Haynes is survived by his wife. heart attack. He was 74. expressions of sympathy and support
Thelma; and five children. during my mother's illness and follow-
Prior to joining the Agency. ing her death. The cards. t1owers.
Edmund F. Il.zi, a fonner eryptologist Mr. Reiben served with the U.S. Anny. plants. prayers and generous gifts were
in the Technology and Systems Orga- He retired in 1976 with 21 years of greatly appreciated and a comfort to us
nization. died July 9 of a heart attack. Federal service. during this difficult time. Such sup-
He was 73. port. friendship. and kindness will
Mr. Reiben most recently resided in always be remembered.
Mr. Izzi retired in 1977 with 28 Bellevue. WA. He enjoyed photogra-
years of Federal service. phy. I>chI DeHaven

Mr. Izzi was a resident of Lanham, Mr. Reiben is survived by his wife. My family and I would like to
MD. He enjoyed fishing and cooking Paula; two daughters; and three grand- express our appreciation to triends and
and was an active church member. children. coworkers for the support after the
Mr. Izzi is survived by a sister. sudden death of my father. Robert
!\l11rsha R. Shell. an administrative Bassett. We were overwhelmed with
officer in the Support Services Organi- the number of people that camc to pay
zation. died August 4 of cancer. She respect as well as the many cards.
t1owers. and phone calls. Thank you~
was 46. You are never prepared for such a
A native of time. but thanks to all of you who were
Baltimore. MD. there. it did case the pain. Your kind-
Mrs. Shell joined ness will never be forgotten.
the Agency in
1986. Mrs. Shell Ani\a Duda and Fanll\\
resided in Randall-
stown. MD. She

November 1999 NSA Newsletter 15

DOCID: 3524114

My family and I would like to thank I would like to extend my sincere and [ hope that everyone who attend-
thanks to my friends and coworkers ed enjoyed themselves as much as we
everyone for their cards, flowers, for their many expressions of sympa- did.
thy following the sudden death of my
prayers, and expressions of love, sup- brother. Your kindness and thought- The presentation of mementos and
fulness were greatly appreciated. speeches will always be remem-
port, and condolences during my bered, as will the friendships 1 have
bl\vn:ncc HauLmd Famih made during my 3f1 years of service.
father's illness and subsequent death.
I wish to extend my deep apprecia- Karl \1 Schmidt
We would especially like to thank my
tion to my friends and colleagues for TlU: '\.-\TIO:\·\L SHTRln
staff, the MHS family. and many oth- all the expressions of sympathy I AGE:\C\ !\FWSLETTER

ers for their contributions to the received following the death of my Novemher Il)l)l) • Vo!. XLVII I No. II

American Cancer Society in memory mother. Each one meant a great deal to '\S.VCSSI!\TER!\\t
me, and I shall never forget your CO\t\Il!\t('HlO'\S (ELL
of my father. Words cannot express
thoughtfulness. The NSA Ne\\,s[eller is published
the sincere appreciation we feel for monthlv bv the NSA/CSS lntemal
-Don NewhaT1 Comlll~mications Cell for the infor-
your kindness in our time of sorrow. mation and enjovment of NSA
Kelly Freeman Gal1'dt and Family My family and I would like to employees and their families.
express our gratitude to our friends
We would like to thank our friends and coworkers for the many expres- The Netn[efler office is located
sions of concern and support we in OPS 1. Room 31\i074. The tele-
and coworkers at NSA for their kind received during my brother Vernon's phones numbers are 963 5901 (s)
illness and following his death. They and 3016RR-65R3.
expressions of sympathy and concern say you can measure your blessings by
the number of friends you have. Well, Emplovees mav submit items for
following the sudden death of my during this unhappy time we realized publicati(ll1 via EJ_mail to nsanews.
that we truly have been blessed. Retirees may submit a typed,
father. Our joy is knowing he was pre- Words will never be enough to let you double spaced article, that
know how much everyone's compas- includes their name, ol'lranization,
pared for his death but he will be sion means to us and you will always and phone number to the~NSA/CSS
be remembered in our hearts Internal Communications Cell,
missed by us in this life. Fort Cicorge G. Meade, :V1D
Bill. Kaye. and Archllou Frix Patricia E. Schmidt and Family 207556000. All submissions to
the NCln[etlel' are subject to edit-
REPORTING ON FRAUD, WASTE, I would like to thank my friends and ing for space, claritv, ~md classiJj-
AND INEFFICIENCY coworkers for their expressions of
sympathy and support following the cation. There are 11(; exceptions to
The Secretary of Defense has solicited death of my brother. It's always griev-
the cooperation and support of all DOD this policy.
personnel in reducing fraud, waste, and ous to lose a loved one, and r really Printing of this publication was
inefficiency in DOD. All personnel should
be alert to opportunities for improved needed a few kind words and gestures approved by the Director, '1SA,
economies and efficiencies in NSA opera- of comfort. Thanks to all. March I, 1972. This publication
tions. Recommendations should be made docs not necessarilv retlect the oft/-
through appropriate management channels. Llza tRoyld StoUi-Ch cia! views of the- Department of
Defense.
To report suspected instances of fraud, Retirements
waste, and inefficiency within NSA, call The Neltsletlcl' is printed by the
either the NSA Inspector General (IG) at I would like to thank my col- Publishing Services Division.
301--{)88--{)666 or the DOD Hotline at leagues and friends who attended my
1-800--424-9098. The Hotline operates retirement party. A special thanks to
from 8:00 a.m. to 5:30 p.m. each workday Larry who arranged and worked so
and is staffed by personnel from the hard to make it a success. My family
Defense Criminal Investigative Service.
The identity of all callers will be fully pro-
tected.

Personnel using the outside telephone or
contacting the DOD Hotline are reminded
of security requirements; they should dis-
cuss only unc1assifted information. Classi-
fied conversations should be held only over
the secure phone with the NSA IG's office
or with the IG's representative in person in
OPS 2B, Room 2B8076. Shift personnel or
others wishing to leave a message with the
NSA 1G may do so by calling on the secure
phone and leaving a recorded message.

16 NSA Newsletter November 1999