29.11.2017 Projet Perso (Final)

Spicing up Soft Skills
Trainings

• FRCI’s goal is to prepare and present, well-
structured and carefully designed trainings,
which will assist professionals of all levels to
unlock and discover their potential to grow.

• In this presentation you will find the

outlines of the soft skills trainings I have

designed for Junior and Senior personnel up

to Executive level. The trainings cover

several categories including Management,

Leadership, Communication and

Administration. Furthermore, I would also

like to introduce you our new trainers and

our brand new and exclusive, Central Test –

Psychometric Assessment.

• FRCI will probably be the only institution in
the Indian Ocean that has a qualified
Partner from Central Test who can offer
these impactful and life changing
assessments. The purpose of the Central
Test – Psychometric Assessment is to make
the theory of psychological types
understandable and useful in people’s
personal and professional lives.

New Trainers

Bruno Bouchet – Customer Care (Be Happy at Work)
Johanna Wojtuniowski – Train the Trainer

Central Test (New Partner)
List of Psychometrics Test

Management & Leadership
Advanced Leadership Skills
Coaching & Mentoring
Conflict & Difficult People Management
Management Skills Improved
New Managers Boot Camp

Administration & Secretarial
Professional Secretarial Skills
Executive Personal Assistant
Professional Telephone Skills

Communication & Productivity

Proactive Time Management
Productive Communication in the Workplace
Progressive Teamwork Workshop
Relationship Building essentials
Rewarding Negotiation Skills
Unique Customer Service

Personal Development

Facilitator Boot Camp
High Impact Presentation Skills
Personal Branding Workshop

Human Resources
Successful Interview Skills





CENTRAL TEST – NEW PARTNER

Understanding people and learning to manage them, is
one of the most difficult tasks, everybody has to face
today, especially the managerial staff of an organisation.

Most successful leaders and training experts are
suggesting that in order for a company to achieve a
smooth running of its operations, to evolve and become
profitable, it is essential to firstly take a closer look at its
personnel.
The Personality test, categorizes personalities into four
different pairs or psychological types. The MBTI
Instrument is popular for professional development and
organizational improvement in all kinds of
organisations. Employers can use its results to improve
their work environment. Learning the different
personality types can help in identifying proper
communication channels, minimize conflict, improve
leadership skills, achieve greater performance
management and adopt a more creative and dynamic
approach in coaching and management.

New
Trainings
&
Categories