2015-117 Annual Report P4

Excellence.
With heart.
2013-2014 ANNUAL REPORT

2

Compassionate Excellence

Ovitionsequi verchit, sunte voluptate adis erro que plibus arcient ilit arum et lia coriore serferc iatqui
dunti delique vent que quae nullit ommoluptae. Cus aut optate nos eos rae pe rerum ratem que
reristibus dene commoluptae simaxim ut atemporisto omnisin verions ecustiur? Qui quam dit accus,
accuptae et oditinv erferibea qui atet autatis sim reped quo culliquiae verunt quam idus dolorum
consequaes alia doloren dellabo rehenihil int.

Sum inventi atusand enitis aut re doluptistem a comnihitet autatio omnis delenis ipsanditis quis num
est, simi, aliam eos quo is as autem lita aborepre odigenihilla porenis autatur iosam, occabor epudita spicita speditia sit fuga. Illore volor asit,
volut la et laut officim agnimint aut aniet plandigendam inum estiore mossundi opta pro volorem ut re, sam que nonsentios ea dolorerume et
occaecuptae dis ne sam eius dolor aut officit inulpar chilis rerit late sim que cuptio ea cusdant.

Ugiatiam quo tem in porae. Ossequis dusam et arcilig natquiatus doluptas iligentur? Esti dolest aliquias quisquo ditincipsunt es cone et
reperepera volut earchillibus sende qui alitiorum reserum vit ex eictis corro di audis ma el ipsae laut quaectur?

Ra dolupid es rest eos ipit, soluptate eos et ium id modio elibeat. Ga. Ximi, il earchicte perum qui verita digendit porenimus estrum, con non
possumquam eum doluptassunt la que odis aut odis sequias suntur, officia cupta dipitem. Mint vellicturit occumqu istiorehent experio ribusa
quam ut es veliqui desequi sumquamet perum eossita volum faccaborio dem. Ut enimollabo. Et quidest inti berum, ut di doluptat facerovident
reniet ea et quatur? Fugitamus modisciam, quia cusamus eture ped utas sitiiss imoluta eribusto inime veressi odignatus dolupti dolorrumet
qui utemperum ut ium et volupti onsequi consequate rest es quisque netur asi ommolut

Joseph Pepe
President & CEO

3

facts 1,010
Births
61,003
Hospital Inpatient & Outpatient Visits 531

2,813 Open Heart Surgeries
Hospital Employees
46,408
Cardiac Procedures

38 11,013
Sub-specialties Total Surgeries

426,978 330
Lab Tests Full Service Hospital Beds
Not-for-Profit
4

Compassionate Excellence

Table of Contents

| | | | | | | |Letter to the Community 3 Mission, Values, Vision, History 5 People 6-7 Service 8-9 Quality 10-11 Growth 12-13 FInance 14-15 Donors 16-23

Mission History
Catholic Medical Center was established in 1974 with the merger of
The heart of Catholic Medical Center is to provide health, healing, Notre Dame Hospital and Sacred Heart Hospital, both Manchester-
and hope in a manner that offers innovative high quality services, based Catholic Institutions founded in the l890s.
compassion, and respect for the human dignity of every individual CMC is a not-for-profit, tax-exempt licensed 330-bed full-service
who seeks or needs our care. acute care hospital with an affiliated medical staff of over 600
physicians serving the residents of the greater Manchester area and
Values throughout New Hampshire. CMC has one of the highest case mix
indexes in the state, which means that we serve some of the most
• Treat others with compassion and promote social justice and critically ill patients in the state of New Hampshire.
equality
Culture of Excellence
• Understand and believe in human dignity with respect to the
sanctity of human life from conception to natural death Providing health, healing and hope to all

• Continually strive for excellence in what we do in regards to People Service Quality Finance Growth
quality, patient safety, continuum of care, palliative care,
hospice, etc.

• Respect patients, family and each other

• Promote patient-centered care with special attention to the poor,
underserved and vulnerable

Vision

Guided by our Mission and Values, we are committed to becoming
the finest patient experience, lowest cost, best outcome provider in
the region.

5

6

peopleCompassionate Excellence

Caregivers
At a Glance

608 doctors

1,423 nurses and PAs

782 nonclinical staff

324 volunteers gave
46,147 hours of
service valued at
$1,040,615

The Daisy Award The Golden Heart Award Congratulations and thank you
is given to a nurse who demonstrates given quarterly, is given to an individual to our Golden Heart winners:
kind and compassionate care or team that: CMC Sleep Center
to patients. With our thanks, Promotes and demonstrates behaviors Duryo Adhikari,
we congratulate: that create a community of caring Medical Assistant/Interpreter,
Amanda Morrill, RN (C-100) Demonstrates consistency in excellent Westside Neighborhood Health Center
Michele Zorawowicz, RN PACU customer service Kathryn Davis,
Melissa Currier, RN E100 Recognizes and takes the initiative Pharmacist Clinical Coordinator
to get the job done Margaret Rodriguez, RN,
LNA of the Year Award Is creative and proactive in his/her Clinical Nurse Manager of OR
approach
received the 14th annual LNA of the Has a positive attitude
Year Award from the New Hampshire Fosters collaboration/team work
Hospital Association
at a ceremony at the State House.

7

8

ser viceCompassionate Excellence

$72,973,142 in Community Benefits $41.7M $16.8M
Along with sophisticated clinical and medical quality, our Medicaid/Medicare Subsidized
compassionate care extends to vital programs and services to meet Shortfall (57%) Health Services*
the health needs of our community, including the most vulnerable (23%)
and medically underserved populations.
$11.7M
In Fiscal Year 2014, CMC provided $72.9 million to care for our Charity Care
community. That’s an average of more than $6 million each month (16%)
toward community health. Please read our complete Community
Benefit Report at CatholicMedicalCenter.org. $2.8M
Other Community
CMC Subsidiary Health Services Benefits** (4%)

CMC Call Center & Physician Finder Services *S ubsidized Health Services includes Health Care for the Homeless, Medication Assistance Program, Poisson
Breast and Cervical Cancer Program Dental Facility, West Side Neighborhood Health Center, Subsidized Continuing Care, the Pregnancy Care Center
Community Educatin and Wellness and the Special Care Nursery.
Fertility Health Education Services **Other Community Benefits include Community Health Improvement Services, Leveraged Revenue, Health
Medication Assistance Program Professions Education, Financial Contributions, Community Building Activities, Clinical Research, and
Health Care for the Homeless Community Benefit Operations.
Parish Nurse Program
Poisson Dental Facility
Pregnancy Care Center
Special Care Nursery
West Side Neighborhood Health Center

9

10

qualityCompassionate Excellence

Know the Signs: A Stroke Patient’s Remarkable Recovery Acute ischemic stroke, such as Laurette experienced, is a sudden
loss of brain function caused by a blood clot in an artery/vessel
Laurette Glisson, a 79-year old Hooksett resident, and mom of 5, of the brain. tPA is indicated under certain circumstances and its
lives a very busy life. She cares for her handicapped daughter and use can lead to improved neurological recovery and reduced levels
still manages the household, which includes her husband and one of disability. The speedy treatment meant she was home from the
son. Even though she is busy, Laurette exercises and pays attention hospital within three days, and back to her full routine of activities
to her health. That’s why she knew something was seriously wrong within about two weeks. “My friends have trouble believing I had
on April 24. a stroke,” says Laurette.

“I was climbing into bed,” recalls Laurette. “I just felt strange. Laurette says she thanks God every day for the EMTs and CMC
I called to my daughter, but my words were garbled. When I tried medical staff who treated her. “I have some friends who had strokes
to grab a water bottle, it slid right through my fingers. Things just and didn’t go to the hospital quickly and that had permanent
weren’t working.” lifestyle changes,” says Laurette. Medical advances have greatly
improved survival rates from stroke over the last several years, but
After a 911 call, the EMTs got Laurette to CMC within a few the best medical treatment only works if patients recognize the
minutes. Inside the trauma unit, Laurette was quickly assessed by signs and take action.
doctors, who realized she was a candidate for the clot-busting drug
tPa (tissue plasminogen activator), but they wanted confirmation to For more information on spotting the signs of stroke and treatment
help ensure the best course of action. “The medical staff connected options available at CMC, go to: catholicmedicalcenter.org
me to a stroke expert (at the Mayo Clinic) in Arizona, who talked
to me on a TV screen and asked me questions about my health,”
recalls Laurette. In this case, the tPa drug was the right call.
“Within 30 minutes, I could move my left leg,” says Laurette.

Left photo: Laurette Glisson at her home in Hooksett, appreciating 11
every day that she was able to recover from her stroke.

12

growthCompassionate Excellence

FY14 Improvements Plans to Improve Patient Care

Expanded access to care through: Over the next 3-5 years, CMC will strive to make significant changes
to enhance our patients’ experience. Plans include:
• C MC Patient Transfer Center to smoothly transfer patients here
from other hospitals • Ensuring that 95% of the patient rooms are private

• N ew primary care at Highlander Way Internal Medicine, • Creating additional parking facilities to ease patient access
Manchester to care providers

• D ebut of Telestroke in the ED to allow evaluation by expert • Constructing a new, easy access ambulatory center
physicians at remote facilities
• Expanding space, services and technology offered at the
• Implementation of Centering Pregnancy at CMC’s Pregnancy Care New England Heart and Vascular Institute
Center, which helps promote safe, efficient and effective prenatal
care

• U pdated CMC logo to better reflect CMC’s technology, progress
and strength

• C MC joined Granite Healthcare Network, a partnership with
four other New Hampshire hospitals—Concord Hospital,
LRGHealthcare, Southern NH Health System, and Wentworth-
Douglas Hospital, to improve health, affordability and patient
experience

13

14

financeCompassionate Excellence
Statement of Revenues and Expenses
2014 2013
Fiscal year ending June 30, 2014 (in thousands) 313,382 298,890
18,926 14,833
Net patient revenues $332,308 $313,723
Other revenue
Total Revenues 175,602 163,269
114,948 109,727
Salaries, wages, and benefits 11,045 11,443
Supplies and other 13,865
Depreciation and amortization 9,760
NH Medicaid enhancement tax 3,887 3,717
Interest $319,347 $297,916
Total Operating Expenses
12,961 15,807
Gain (loss) from operations 6,241 3,770
Nonoperating gains (losses) $19,202 $19,577
Excess of revenues/gains over expenses
2014 2013
Cash and other current assets 118,327 117,788
Board designated long-term investment 98,454 83,354
Property, plant and equipment 86,988 86,588
Other assets 35,061 32,031
Total assets $338,831 $321,761

Current liabilities 48,194 44,698
Long-term liabilities 152,570 166,399
Unrestricted net assets 129,376 103,190
Temporarily restricted net assets
Permanently restricted net assets 529 192
Total Liabilities and Net Assets 8,162 7,282
$338,831 $321,761

15

HEART WALK
IMAGE?

16

donorsCompassionate Excellence

With Gratitude

With the help of our employees, providers, and donors, Catholic Medical Center is able to deliver its mission and strive toward its vision.
CMC gratefully acknowledges the receipt of over $1 million from individuals, foundations, corporations and government entities. In FY14,
CMC received 824 gifts from 571 donors, including $265,000 in new gifts, and welcomed 230 new donors.

100% of the money supports: $498,638 $254,755

• Breast Care Center diagnostic screening Individuals Corporations
equipment 50% 25%

• Emergency Department lifesaving $137,524
equipment
Government
• N EHVI cardiac technology and diagnostic 18%
equipment
$119,000
• Patient Safety training for nurses
Foundations
• Pregnancy Care Center for prenatal care 12%
for women at risk

• Poisson Dental Facility for dental care
for low-income patients

• Special Care Nursery family-centered
programming and neonatal equipment

• West Side Neighborhood Behavioral
Health Program for low-income patients

17

Compassionate Excellence donors

Catholic Medical Center gratefully Ignite Bar & Grille Baker, Newman & Noyes, LLC Victor W. Dahar, P.A.

acknowledges those who donated betwen Molly’s Tavern & Restaurant Bellwether Community Credit Union Well Sense Health Plan

July 1, 2013 and June 30, 2014. N’awlins Grille BFS Group Wolf & Company, PC

Spectrum Marketing Companies Brady Sullivan Properties, LLC Workplace Benefit Solutions
PDSLKDLRPDDPCDDDRSREMFKDCJGTDA CiOPnoeaioaardeoooaluhuhalrrrrrrrrrd-roaeee........rmfstuwtnwnbbrziraC frrinhrexhon.WKPCJJDCrlavrniyareerePaaehkce-loeliyLneSAshpelhrarranrSednyWrJrukidonlasttdniaeitlvrwi.nlsiud.totlhnlineuniHnFJaesiWhedieiganMsaReadeGpapeSii.nird.ennaJstelsfdnrPeoeam.ohsaaedLae.vBonaudaHednenIsaHLnmOFpraernnrGdh,nwlnatteeDdn.eteeadJrishesaSd’zndiMnontmtkynhendSJnaGa,o’ueirnoSs’aidk Koscfo,osenkKdMunrMrD dsoreorLuned orlnMaeaaaSl,AlncaeBni iJzeliwndDcJesshntsiMconoyS na RahDunvo et sadi ,hcdnnen,nDlanhi n DoeoDieMtSnWneen PlerauWOe ulce-iuoattldbDBGanayMxhehemlriSllun ie oaekesarGngFatdrteenoe lyieas r riotemfal rdy tdihkBlay P zyel e mydelnp ia$ c G l MPb acla1ti ersetkzS na i,rprca0ialg tgce orhu0 i d kt fn r0 t i gs e o io y s f nrr o m s m o, re. AA$ABABCDADDAHAMAANPTBTIA$CEnrDir15nnuntlpRmlieoaMeCaeaisiesilri-annrttedrcwtpsvwm,,iAeUKhrohnepCnut00CicsjcerlmnMkonNaierFieoigme00htHrhcnfnibhmpeC-miasoclHeoaAa00pkTeaBedee,i’carw.rMuPnroishmtRtrus iFMonnsBo--CJgtaKttceGiKhcseaaC gHpasal,rik$$rCMiWuhbm-drdegdltahsaeAVHolHo49Coehlidspihdiaemyieciuuinmre,,hon ialityrida aC99atypttaraiperleFcoVelitelzel 99SrlUTcanssoFhmtoatCCr&hb99Ca&e hnGuoculs&Taolclorli iohnussrreevrorRarARtuoetadcneyiiBpn arycvAsues rkda e onri zHeetssp sttaa rMediasops,ontaoGbi,coiAtsPcanoBs ri lLinpnoho ednCtal Lausicn,u vt tFCneeehae pP osc l”re AS ,ute si hInstnF eiid e ncu r a l.gn dt id o , n I n c. TCHSIMVNMDTNHSHDUESEMNJSDCLmNLTeoaaDeixCottaipiieoeieooaSs5aoa..rtgoxcvenrrrurwwirtlmuCennio,oaeMJkzBcvcnolrgtztMmonyhccelnsoPerIheuanoecaHHln-ewabenhhoyessretlanhMnoPcdriuaa&HaeSseeneeearCrvkayCe.mmnsskrEssCep/yeo e m’ABgeaLoBetoHsttndhafaAppNeeneb,MraftHtDnrptilcariBrrsswmteenoctVHHMdnCssee thehohhnaraMUkfdiigtioarboliipttsoriianE slRttey&oarrrlusmuSae,ronvCioteekl,ClalrinphcecdlaPn ecsldLDoHap.&egNOtCiocts,eaCrhti&LnuimnuevoetoagcorraeLer.PcrRSctitntlrsnuy irulLmasceeh Seco hstpyolAlrtPrer aoAaC,pegsozu ilSosrSl pcure sIroSyco n,nfe eeatsSrhripiAcIrCMtrecpoo niyvsCiv .dtdaocnon ciseiaactvCciinerst.cin car eaee o e seetctIt m r,ssnCue nn i th o, Iisslstensseten P,tan ci.sir CnAPnt t .t .uee gAot. st rr re. , p P.. C . VPSWNTNPTNEAHCNILCCV$IHMJCMGiBAHFBHnoohhaaoee&1lbioaeolrHBuHoioooaMib--aepualshrreecmesnbttmmTaRAKniifnrsanettp-nuFFszzctokeodKMMconraGirbiMoooeesBesiizL$tnDrttarih.dssno&rt,eoonnnraaaeal9MMMdiPaPFhheeePnnEnlMrduninCPStHFWea9suveen rhaoLcxgCneeekteSatetOkoorrettrceya9ceeh eedddedausikopluinusClrCCkcra IriortgseiiiTrreuentnpiesTnaccHleuylhaa,pcrhMhCRtlnrresug,pdaahtetteouamELIti&CMiaunsosslPllnoonasacvlasdtLGmde rnmaictEErrsegnenaletaTCnoiDolitrept.onqqr,ce,iomnhhaCmg nASedn nGirtnrhuuPIncteyt ogrngueGoCauri eiiGee&tCrcoppmeccalsrCarnsen, Sris ourn.mmtGpotainlca sF pPI,eetupcen lyuty/rhieearrrPepyaCo Ssc oFpv ,nnnHnrL hu.ioMug,PyttL c eL,p o . nrIhLe, r GnCao Ls dsCysImcfLp n s, .PNici tI cna .ei lcwa .n Hs ,a P m C p sh ire
Foundations & Trusts
In-Kind

Includes cash, planned giving and Add-On Data

support via planned events. Amoskeag Beverages, LLC

$10,000+ Angela’s Pasta & Cheese Shop
Annie Rowell Intervivos Trust Bedford Village Inn
Bedford Ambulatory Surgical Center, LLC CMC - Outpatient Rehabilitation Svcs.
Centrix Bank
CMC - Associates at Dartmouth Commons
Cogswell Benevolent Trust The Common Man
St. Peter’s Home Four Points Hotel by Sheraton
State of New Hampshire Gundalow Company
United Way Manchester Monarchs
Palace Theatre
Red River Theatres

In-Kind Golf picture caption goes here Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed
do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam,
Hooked Seafood Restaurant quis nostrud exercitation ullamco laboris nisi ut aliqui.

18

Compassionate Excellence donors

Individual Donors Mary E. Pierce, DMD Colette M. Comtois
Kenneth and Judith Conti
Marguerite D. Pilotte Robert and Carla Copeland
$1,000 - $9,999 Roberta E. Provencal Maurice and Priscilla Corriveau
Richard M. Bunker Patricia L. Corsaro
Thomas Quarles, Jr. Alfred M. Cote
Stephen Camann M. Louise Cote
Charles and Karen Rolecek Lionel and Lillian Coulon
Dr. Charles and Tracey Carrier James J. Cunningham
Lisa Roux Coggins and Scott Coggins Thomas and Joyce Dailey
Dr. David and Jane Charlesworth David E. Dalrymple
Richard J. Saklad
Dr. William and Jane Clutterbuck
Dr. Weldon and Annette Sanford
Scott and Barbara Goodwin
Emily J. Sheff
William and Bonnie Greiner
Timothy and Suzanne Soucy
Sue T. Manning
Brian and Cheri Tew

In-Kind Mary D. Wood-Gauthier Gerald DeCarteret

Joanne Bourque IRnic-Khainrdd M. Bunker JKHoeesrligeApah.MDR.e.DgDeeenGc rhainadrop re
Amy Fuller

$500 - $999 $1 - $249 Dr. James DeLeo and Dr. Daphnie Mercado
Richard and Lori Ashooh
Richard E. Addiss Jane E. Delmar
Daryl J. Cady
Adrien A. Albert Leslie R. DeMars, MD
Peter and Mary Cataldo
John G. Cronin Helen C. Ames Robert and Barbara Dennis Gala image caption goes here Lorem ipsum
Mary T. Desrochers John F. Anderson Dorothy L. Desfosses dolor sit amet, consectetur adipiscing elit,
Jessica Lamb Arvanitis Dr. Robert Dewey and Ms. Pamela VanArsdale
LCJMDDNDJSGMRJDDDDMJDN$LMDRATEMAWJeuaooaahde2nduiooarooirorraeiiaaaica...nnmosssebccolnnseilru5ruarrrahnll.liieendoRaRracghheliicniggeccne0enaaeeeanppACtonoaceaayyeeelldsChsdrFmldhhaane.becrlomad-BMnayDAle..MssMDafJlnaLeLneoMaEa$tGHAno.MK.JuaCeardaE.nMAn.nu..AL4Et.dumSvr.nH.ruard.Dod.dfeKpSGaR..s.esa9A.adfNiPawuWrTeaeoTilho.hnsMGoPesKn9GrVnolra aadsHzarByesbqSeda,nbiefreauda rdiyoe crsomecoaueedenMlMy edrlQlleucKsQirereBuiehBtoleul,ercsdoieah huvumauDtnnygue arrrtPak ut itacit ytlwMnatho k nihahlBG nLelh ar,ecslolDen roaeL rae rD,zioawnel .n neeylMhdDd g i,DnkFsa Sa ED ua AmCn sph n a q mu dt .ai r sy en ei a P h i l l i p s YEVCMPRFJSEDCRCMJRFGWKCDRDDSWCCVRTaehraalvveiioochauihlheaaerioeicraaiiicaa.nreuyoovznocbgrrgllsicrbrenrnuthinrllooemaliRilnmsdiohtireeriiirlaEsynkraltenaallebteyaeaoeyCrrrieltn.aRrammcildayAAetiBnlaGbldCaSNAnBillBsaee.nStLGnnaed..reA.haa.h.n.C.oudGaBAa.nmed.arBBL.BnB.eBdJCBwnClntD.dLCna.B..cBeudCeMonNeBudodlaar.BadnCC.CaroaBraliFeaniraeniraariPkeB b.rrnkCkcsJehlMvanyylbrsAonnstdeador eleuCevekeeyrra aolaitwgc roneBarae aers larmAmlkniyenk lrreuenrncCyeun ynmjeetyepm ,p iolB e onn,l CisabMlrvauleeaJBighbBeneCernrDrniylalC.Cne seot lB ue n ahlafa uftpuo ehrr ollk ydi tm e d e ni tlt ue p o KELJBMKDTDJGLARJDBHEBAGRJEJSDRJDJCeuoaoaoeohdldooaannooeathauraoaeeeie.cmoachaahortcwwrcsbngynnynbdeynahivnnqnnnDinnmheldhniienseownaaeeneieeeaaanuaeelaaralirrrasISoaanMiannellrJaeritedd.MalevgBdndnnrs.D.yJddAGalAhaiGlRGN.L.eiddaSdaaEFHHnnGn..R.D.FDa..DAFnGoS.sr..dddReDiGaRCaGiF...rulFHbodsnnDo.euGwHiimn.rGHHuooelcMsronPioFtdloDriai.rihSedoaoDHtepgwhnloturrnsooaesaihd uHraroaaurhlryaueniaaim lonodd Keiefrolvny nliranyryGl ask,pwslnsrramaid ncayem e Glrioe rePenles HsnbeyFosltneFrr dAtiy tse, ev ielei ift - teDrtfnJPoGzzlCiro anahMne a G nnue ll Doldelrab us D g e l ehd r Let o r id PJDAAJSPPLNRSDPFRCRGAKCRKWAVUKDDBaoiraaaieooiaahrnnlahurelleroirasvamiiaadu.mtsttthtrynibbtnlesnclonherrrinhelinole.ciOnmaiiiaeiiirceeirasuekncccelapseMnaeMegDCnnvrryalsrArikioatmidattiWiaaEMe.oiPAoMa.o.KndJKAnM.n.nLaNa.unLWs..MKDMd.eiMdredMaK..anMn.aa.gdK.aMLiKnn.dMKMda.MnbaaLc.MnalL.MeLaaagdalCzLinhKdierznazLanrimLrBMtaaasaese maacatd esyriendavenAilinengecsnc-rloionbrnrilaKogemshniorsgoJl Kqh cDMtt l eLrawteat otonehywglntukhltaroe saotra anatleuiiteaezeasp atni snrnrors kiyKMaa,meL ne Kninltaa DLrede aidrnpMeaMl er Lellrvn Sea,aapDi g nrnarmA s li t r oa P ea o n i Rh s ni N tK a ga tn z e

19

Compassionate Excellence donors

Kenneth and Barbara Massey Robert and Nancy Thibault In Memory of John H. Condon
Donald H. Bubar
Denise L. McGlone Janet M. Troski
In Memory of Suzanne L. Cote
Simone D. McKeon Angelos B. Tsingos Christopher and Alison Bergeron
N. Mark Bosse
Bernard A. McQuillen Vasso Tsingos Michael and Addy McKerns
Kenneth and Louise Thoman
Walter and Edith Meyer Lida L. Turcotte
In Memory of Valrie C. Crocetti
Daniel G. Miller Bruce and Dorothy Ullrich Gordon and Valrie Lewis

Margaret-Ann Moran, Esq. Richard E. Vachon, DMD In Memory of Lucie C. Croteau
Sylvia H. Schwartz
Erin Moul Anne M. Van Hirtum
In Memory of Brian S. Cullen
Charles and Gloria Newton Arnold S. Wajenberg Peter and Marla Adelsberger
Breast Care Center at CMC
Eness M. Nigro M. Carol Walton Thomas F. Corcoran
Louise S. Cushing
Rita Noone Richard and Mary Watson Doris M. Finch
Beth A. Joseph
Francis A. O’Connor Victoria L. Watson Victoria K. Laliberte
Lambert Funeral Home & Crematory, Inc.
Richard and Winifred O’Shaughnessy Joseph and April Wentworth Elaine L. Learned
Roger A. Marquis
Carl A. Panzieri Avis B. White William and Ann Marvin
Denise E. Pichette-Volk
John and Nancy Pappas Patricia J. Wickers PSNH IT Cafeteria Committee
Lynn A. Scott, MS, ARNP
Alfred and Denise Paquette Hugh and Barbara Wilkinson Jane E. Smith
Marcia A. Sweeney
Nancy R. Parent Mary C. Williams Dorothy V. Tagalakis
J. David and Pauline White
Leo and Maria Pepin James and Kathleen Williamson Cardiac Tech image caption goes here
Jean and Kevin Picard William and Evelyn Willis Lorem ipsum dolor sit amet, consectetur In Memory of Joanne M. Demers
Denise E. Pichette-Volk Robert H. Willson adipiscing elit, sed do eiusmod tempor. Richard R. Demers
Julien and Gloria Pinard Norman Woodward
In Memory of Paul J. Dlubac II
Jocelyne D. Poisson Elaine and Robert Wyman Richard and Priscilla MacDonald Doris C. Dlubac
Joseph A. Ponzo
Pauline D. Porder Dr. Kathleen Zaffino and Kenneth Stuart Stephen and Lois Martin In Memory of Marie L. Dubreuil
Raymond and Nancy Powles Robert H. Dubreuil
Amy L. Pratte Phyllis Zubow Gary W. Meader
Cheryl A. Proulx In Memory of Deana “Dede”
Msgr. John P. Quinn In-Kind Martin U. Michaelis Dufresne Proulx”
John and Nancy Raczka John Karagianis East Manchester Fish & Game Club
Dasharathsinh U. Raulji Donald and Ethel Murphy
Richard and Marsha Rawlings Mary E. Pierce, DMD In Memory of Aurel and Rose Duhamel
John T. Regula New Hampshire School Edward and Rosemary Duhamel
Roger and Robin Rist
Richard and Ruth Roulx Memorial Gifts Administrators Association In Memory of Elizabeth M. Duval
Rachel L. Rousselle Marilyn G. Pearson Margaret-Ann Moran, Esq.
Carol A. Ruggiero
Pauline D. Saindon In Memory of Mario and Vera Accardo Ronald and Annette Pervere In Memory of Donna, Scott and Robert Evans
Marianne J. Savarese Rosemary J. Evans
Dottie K. Schell Donna Whiton Pinnacle Mountain Fish
Lisa M. Sera In Memory of Dominic Germana
Steven M. Sher In Memory of Major Michael T. Ahern, USAF & Game Club, Inc Dr. Gerard and Donna Hevern
Sr. Margaret A. Ahern, RSM The Polson Family
Melvin and Claire Reever In Memory of Mr. and Mrs. Vincent
In Memory of Laura Arel Survey Research Associates, LLC Giambartolomei, Sr.”
Robert and Claire Allard Mary M. VanderNoot Vincent and Barbara Giambartolomei

In Memory of Jean-Paul Audet Mary Jane Wentworth

Doris E. Audet Richard and Patricia Whipple

In Memory of Gertrude Auger Betsy G. White
Armand V. Auger Beverly Young and Family

Lincoln D. Sinclair In Memory of Marjorie E. Bergeron In Memory of Joseph Brulotte
Dorothy M. Sirois Jill E. Holland Lillian R. Brulotte

M. M. Slade In Memory of Alexander Blastos In Memory of Anna Celata
Angela T. Smith Robert and Sandra Courage Gail Celata
William and Wendy Smith Richard and Nancy D’Amato
A. William Sorge Vera W. Davis In Memory of Jean M. Celeste
Ellen B. Soucy J. Michael and Betsy Deasy John I. Celeste
Lucille M. Soucy Judith D. Fillion
Edgar E. Standring Peter T. Hansen In Memory of Fr. Joseph Christensen
John and Elizabeth Stavropoulos Lawrence and Marjorie Haughey Damboise, Doris A.
Frank C. Storey, Sr. Hillyard, Inc.
John B. Sullivan, Jr. Dr. Henry and Pamela LaBranche In Memory of Deloris M. Clark
William B. Sweet Douglas and Linda MacDonald Susan A. Clark
Victoria E. Theodore
In Memory of Christopher Clemons
Heidenhain Corporation

20

Compassionate Excellence donors

In Memory of Fiona Glennon In Memory of the Martineau and In Memory of Lucille Ruggieri Evans In Memory of Betty Ware
Lois Bisson Giroux Families Lu and James Mulla Kenneth and Jill Porter
Angela M. Martineau
In Memory of Neva Gonthier In Memory of Andre P. Sevigny In Memory of Emma White
Nora A. St. Gelais In Memory of Dave Mason Jude M. Blaine
Brenda J. Wilcox Butenhof & Bomster, PC Marilyn E. Riggins
In Memory of Jean Griffin Elaine Daileanes
Walter J. Griffin In Memory of Mr. and Mrs. John Mishico Constance P. Davis
Vincent and Barbara Giambartolomei Elaine D. Gaudreault
In Memory of Dr. Leon C. Haas Helene A. Grimard Tribute Gifts
Armand and Jeannette Soucy In Memory of Ann H. Mongan Attorney and Mrs. David W. Hess
Margaret-Ann Moran, Esq. Lambert Funeral Home & Crematory, Inc.
In Memory of Timothy Michael Halliday James and Patricia McDonald
Michael and Tricia Halliday In Memory of John D. Morrow National Insurance Producer Registry In Honor of all aspiring new Doctors that have
Joanne R. Morrow Robert Ouellette
In Memory of Mrs. Blanche Blouin Henderson Ryan Shannon so much new information!
Dorothy L. Desfosses In Memory of Daniel F. O’Dowd Richard and Loreen Stevens
Priscilla E. O’Dowd Cheryl A. Stockman Eric and Diane Dupuis
In Memory of Fu-Han Hsu Jeanne B. Tancrede
Powen Hsu, MD In Memory of Vivian Pankop In Honor of Dr. Alexander Barbeau
Shih-Wen Hsu John P. McGiffin George and Suzanne Mercier
Li-Chun Johnson
In Memory of Robert and Pearl Parks In Honor of Barbara and Stuart Brown
In Memory of Joseph G. Labrie Diane M. Parks Stuart Brown
Sadie B. Labrie
In Honor of the Brunelle Family
Regina Brunelle

In Honor of Robert Catania, MD
Dr. Bonnie W. Breen-Wagner

In Memory of Robert W. Lee In Honor of Catholic Medical Center
Roberta E. Provencal Michael Campbell
Ruth E. Canales
In Memory of Charles E. Letson, Sr. Daniel Diskin

Scott and Arlene Brown In Honor of William Clutterbuck, MD
Bernice Mercier
Butenhof & Bomster, PC

Leona L. Hickman In Honor of CMC Nurses
Ronald Bertheim
Marcia E. Hogan

Karen A. Kenney-Cyr In Honor of Christine Cochran, DO
Collette R. Poirier
Arthur J. Lambert

Lambert Funeral Home & Crematory, Inc. In Honor of the Friexels Family
Pauline Hogencamp
Olive R. Langlois

Frances Lavoie

Francis and Claire Lemay In Honor of Larry J. Gammon
Charles and Nancy Hildreth
Linda McAllister

Donald and Sonia McIntyre In Honor of Connor J. Haugh, MD
Laurence A. Gagnon
M.V.S.D. Administrator’s Association, Inc.

Denise E. Pichette-Volk Pink in the Rink caption goes here Lorem ipsum dolor sit amet, consectetur adipiscing elit, In Honor of Harry and Shirley Hutchins
Maureen A. Rotondo sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Harry and Shirley Hutchins

Mary L. Royer In Honor of Jamie Kim, MD, FACC
Marcia N. Beaumont
James and Antonia Therrien In Memory of Leonard Pattay In Memory of Linda Gail Simonds
Lawrence and Diane Zelonis Michael and Patricia Andres Thomas and Lisa Grimes

In Memory of Alfred and Beatrice Levesque In Memory of Donald Penn In Memory of Andy Spenard In Honor of Ajay Koshy, MD
Stuart and Denise Harnden Georgette M. Penn Dorothy C. Welsh Armand V. Auger

In Memory of Edward S. Littlefield In Memory of Blanche and Edward Radulski In Memory of Charles R. Stewart, Jr. In Honor of Robert J. Larkin, MD
Lillian L. Caron Donald R. Poulin
Dell, Inc. Linda R. Gould Alfred D. Sanel
Todd Littlefield In Memory of Henry B. and Violette Thompson
In Memory of Sally R. Rising Rev. Richard B. Thompson
In Memory of Patricia A. Mahon In Honor of Scott A. LeBlanc, DO
Clinton O. Rising, Jr. In Memory of Charles E. Tinkham Richard and Marsha Rawlings
James and Judith Bunting Peter and Josephine Chao
In Memory of Edward C. Robinson Judy M. Tinkham
In Memory of Christopher G. Mares In Honor of Paula M. Mahon, MD
Roland and Joan Martineau In Memory of Mae W. Tumler James and Judith Bunting
Donna J. Mares Doris M. Buckley John J. Kaminski, Jr., MD
In Memory of Donald “Rocky” C.
In Memory of Paul W. Marks, Sr.
Rockstrom”
Patrick W. Marks
Daniel F. McCluskey

21

Compassionate Excellence donors

St. Mary’s Bank caption goes here Lorem ipsum dolor sit amet, consectetur adipiscing Podiatry Richard E. Ashooh
elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim Primary Care Treasurer
veniam, quis nostrud exercitation ullamco laboris nisi ut aliqui Psychiatry BAE Systems
Pulmonary Disease
In Honor of Michael Mattin, MD and the CMC Healthcare Resources Radiology Joseph Graham
Emergency Room Team” Rehabilitation Immediate Past Chair
Matt and Brigitte Magoun Allergy Sleep Center Clear Channel Media & Entertainment
Ambulatory Medicine Social Work
In Honor of Stephen Michaud, MD Anesthesiology Stroke Care Joseph Pepe, MD
John and Renee Turner Bariatrics Surgical Care President & CEO
Behavioral Health Thoracic Surgery Catholic Medical Center
In Honor of Andre Morneau Breast Health Urgent Care
Constance T. Levesque Cardiology Urology Adele Boufford Baker
Cardiovascular Surgery Vascular J.N. Boufford & Sons Inc.
In Honor of Dr. Navarengom and C100 Staff Dental Wound Care
Laura P. Matthews Dermatology William B. Clutterbuck, MD
Emergency Medicine Primary Care Practice Locations Surgical Care Group, PC
In Honor of New England Heart
Institute Physicians 24/7 Trauma Center Amoskeag Primary Care Eleanor Wm. Dahar, Esq.
James and Laurie Lamp Endocrinology Manchester Dahar & Dahar Law Offices
ENT (Otolaryngology)
In Honor of Daniel M. Philbin, MD Gastroenterology Family Health & Wellness Center Raef Fahmy, DPM
M. Jean Partin General Surgery at Bedford Chief Medical Information Officer
Hematology/Oncology Catholic Medical Center
In Honor of Irene Reid 24/7 Hospitalist Family Physicians of Manchester
Donald R. Poulin Medicine Powen Hsu, MD
Infectious Disease Goffstown Family Practice New Era Medicine
In Honor of Ronald E. Smith Laboratory
Ronald E. Smith Neurology Granite State Internal Medicine Susan D. Huard, PhD
Neurosurgery Bedford Manchester Community College
In Honor of Ira Vintinner Newborn Care
Ira and Charlotte Vintinner OB/GYN Highlander Way Internal Medicine Neil Levesque
Obesity Treatment Center Manchester NH Institute of Politics
In Honor of Karen Yumul, MD Opthalmology
Julie A. Michaud Orthopaedic Surgery Hooksett Medical Park– Patrick A. Mahon, MD
Pain Management Lakeview Internal Medicine President Medical Staff
We work hard to make sure your support is Pathology Surgical Care Group
properly recognized. If you feel your name was Plastic Surgery Hooksett Primary Care
incorrectly llisted or omitted in error, please Diane Murphy Quinlan, Esq.
contact CMC Development at 603-663-8011. Queen City Medical Associates Bishop’s Delegate for Health Care
Should you be interested in making a donation, Manchester Diocese of Manchester
becoming involved as a corporate donor, or
learning about planned giving opportunities, Urgent Care Msgr. John P. Quinn
please call 603-663-6056. Bedford St. Elizabeth Seton Parish

Webster Street Internal Medicine Keith A. Stahl, MD
Manchester Family Health & Wellness Center

Willowbend Family Practice Fr. Patrick Sullivan OSB, RN
Bedford St. Anselm College / Abbey

Board List Surgical Department Chiefs

(from FY 2014-15) John J. Munoz, MD,
Chair, Department of Surgery
Rick Botnick
Chair Paul DelGuidice, MD,
E&R Cleaners Section of Anesthesiology

Maria Mongan Benjamin M. Westbrook, MD
Vice Chair Section of Cardiovascular Surgery
Verizon
Connie Campbell, MD
John G. Cronin, Esq. Section of Bariatric Surgery
Secretary
Cronin, Bisson & Zalinsky, PC Jeffrey Byer, MD
Section of ENT

22

Compassionate Excellence donors

Richard Tomolonis, MD • Parkland Medical Center, Derry, NH New England EMS Institute University of Phoenix
Section of General Surgery • St. Joseph Hospital, Nashua, NH New Hampshire Tech Institute University of South Alabama
• Speare Memorial Hospital, NH Institute for Therapeutic Art University of Southern ME
Jerome T. Schlachter, MD Plymouth, NH NHMSI University of VT
Section of OB/GYN • Upper Connecticut Valley Hospital, Northeastern University Walden University
Colebrook, NH Northern Essex Community Worcester State College
Kimberly Licciardi, MD College
Section of Opthalmology C MC provides bariatric services at Passaic County Community
• Androscoggin Valley Hospital, College
Uri M. Ahn, MD Berlin, NH Plymouth State University
Section of Orthopaedic Surgery Project SEARCH MOU
allwell™ Quinnipiac University
Weldon Sanford, MD Regis College
Section of Pathology Granite Healthcare Network River Valley Community College
Rivier College
Steven L. Brown, MD BASC- Bedford Ambulatory Surgical Center Sacred Heart University
Section of Plastic Surgery Saint Anselm College
Center for Telehealth (Telestroke program) Saint Joseph’s College
Patrick Dwyer, DPM Saint Joseph’s School of
Section of Podiatry Dartmouth-Hitchcock Norris Nursing
Cotton Cancer Center Salter School
John J. Munoz, MD Seacoast Career Schools
Section of Urology Diocese of Manchester Simmons College
Southern NH University (SNHU)
Medical Department Chiefs Farnum Center Southern University of NY
(SUNY)
David Goldberg, MD The Genavix Wellness Network / Executive U Mass Boston
Chair, Department of Medicine Health & Sports Center U Mass Lowell
U Mass Worcester
Ajay Koshy, MD Greater Manchester Community Health UNH
Section of Ambulatory Medicine Needs Assessment UNH - Manchester
University of Hartford
Louis I. Fink, MD Home Health and Hospice Care University of New England
Section of Cardiology
Manchester Monarchs NEED WINE TASTING IMAGE
Kathleen M. Zaffino, MD
Section of Emergency Medicine NH American Heart Association Wine Tasting caption goes here Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed
do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam,
Mark Silversmith, MD New Horizons for New Hampshire quis nostrud exercitation ullamco laboris nisi ut aliqui
Section of Gastroenterology
Organization for Refugee and Immigrant
William Goodman, MD, MPH Success
Section of Hospital Medicine
Educational Partnerships
Powen Hsu, MD
Section of Adult Medicine American International College
Boston College
Erik Shessler, MD Boston University
Section of Newborn Care California College/Independence
Colby Sawyer
Elena Luchanok, MD Creighton University
Section of Psychiatry Dartmouth
Franklin Pierce College
Michael Luck, MD George Washington University
Section of Radiology Georgetown University
Goffstown Fire
Healthcare Partnerships Great Bay Community College
Hesser College
CMC’s New England Heart Institute Husson University
cardiologists care for patients at the Keene State College
following facilities: Manchester Community College
• Androscoggin Valley Hospital, Berlin, NH Mass College of Pharmacy
• Huggins Hospital, Wolfeboro, NH Mass General Institute
• Monadnock Community Hospital, Nat’l Inst of First Assisting
Peterborough, NH NECB and Finance
• Overlook Medical Park, Derry, NH

23

Awards

American Heart Association/American Stroke Association’s
Get With The Guidelines®-Stroke Gold-Plus Quality Achievement 2014

American Society for Metabolic and Bariatric Surgery’s
Bariatric Center of Excellence 2009-2014

The Joint Commission’s Top Performer on Key Quality Measures® 2013

One of only 314 hospitals nationwide to achieve the Top Performer distinction for
the past three consecutive years for quality and safety in the treatment of heart
attacks, heart failure, pneumonia and surgical care.

Society of Thoracic Surgeons (STS) 3-star STS 2013

Only 14.95% of the 1,078 US hospitals with cardiovascular programs in the STS
registry earn a 3-star rating for Coronary Artery Bypass (CAB), and only 6% earn
the 3-star rating for the combined CAB and aortic valve category.

Truven Health Analytics® 50 Top Cardiovascular Hospitals 2014
The only hospital organization in northern New England to receive this honor.

Union Leader Readers’ Choice Awards 2014
Best Hospital—Overall
Best Hospital—Cardiac Care
Best Hospital—Childbirth
Best Hospital—Emergency Care
Best Hospital—Weight Loss
Best Doctor’s Office—Willowbend Family Practice
Best Physical Therapy—Runner Up

Catholic Medical Center

100 McGregor Street
Manchester, New Hampshire 03102
(800) 437-9666

CatholicMedicalCenter.org