REPORT ASSIGN MGT 2021

ASSIGNMENT MGT1013

GROUP MEMBERS: ID NO.
BMF 20-07-017
NO. NAME BMF 20-07-016
1. EZZAD AFIZIE BIN ROZITA BMF 20-07-077
2. AIDIEL SYAKIER BIN HAMZAH BMF 20-07-015
3. MUHAMMAD AKMAL HAKIM BIN TARMIZI
4. MUHAMMAD SAFWAN BIN SHUHAIMI

SUBMITTED FOR: PUAN FATIMAH BINTI YUSOF
DATE SUBMIT: 12 May 2021

ACKNOWLEDGEMENT

The success and final result of this assignment necessitated a great deal of support
and assistance from a large number of individuals, and we were incredibly lucky to receive
this over the course of our assignment work. We owe all we've accomplished to their
guidance and assistance, and we'll never fail to thank them. I appreciate and thank
Ms.Fatimah Binti Yusof for providing us with the opportunity to work on this assignment and
for providing us with all of the necessary support and encouragement, which enabled me to
complete the assignment on time. We are extremely thankful that we were able to complete
this assignment within the time given by Ms.Fatimah Binti Yusof. This Principles of
Managements (MGT1013) assignment cannot be completed without the effort and co-
operation from our group members. Group member's Ezzad, Aidiel, Safwan, and Akmal.
Last but not least, we would like to express our gratitude to our friends for helping us in
completing this assignment.

I’m Ezzad Afizie Bin Rozita as a leader of this group assignment would also thank to
all of my groupmates for their cooperations during this assignment. May God always bless all
my groupmates for their cooperations honour in their life.

TABLE OF CONTENTS

1. Acknowledgement 1

2. Name of the SME and Nature of 3

Business

3. Planning

4. Organizing

6. Human Resource Management

Process

7. Recommendations

8. Conclusion

9. References and appendixes

NAME OF THE BUSSINESS AND NATURE OF BUSSINESS

Bestari sales and marketing sdn bhd

Established in 2004, BESTARI was created as a sister company of the Synerchem Group
with the sole intention of making cooking easier for everyone and make food tasted good. Armed with
vast experience in the food ingredients and food manufacturing industry with other sister companies
within the Synerchem Group, BESTARI was able to constantly create and innovate its products. For
example, the product that has created by Bestari is Chicken coating mix, mashed potato mix and
golden salted egg seasoning. It usely used to cook fried chicken and more. However, the road to
where BESTARI is today certainly wasn’t an easy one, as many companies who started from zero
can echo. Fast forward to 2019, today BESTARI has over 40 SKUs in its arsenal. Almost all of these
products only require water to use and nothing else, staying true to the motto of making it simple for
everyone to cook. Future plans have already been made, with a new office-factory-warehouse coming
close to completion. Multiplying production lines and warehouse space to fulfill more market demand.
BESTARI would like to express their deepest gratitude to every single individual/business who has
supported BESTARI throughout all these years. Now, look at them boasting at the top for best-selling
brands for fried chicken dishes.

BODY

PLANNING

MISSION STATEMENT

create super easy ready-to-cook premium quality food products that can be used by everyone. We
believe everyone deserves to be able to cook delicious food easily.

GOALS

We develop our products keeping your preferences, tastes, and needs in mind. We are always trying
hard to develop new products and improve existing ones and serve our consumers better. we take
great pride in bringing you the best products because happy, healthy consumers are important to us.

OBJECTIVES

Marketing objectives are compatible with the overall corporate objectives of BESTARI. Company’s
objectives are to be the best branded food manufacturer while guarantee that BESTARI name
synonym with the product of superb quality.

STRATEGIES

We focus our energy and resources where unlocking the power of food can make the greatest
difference to the lives of people, to protect and enhance the environment. Also, to generate significant
value for our shareholders and other stakeholders alike.

ORGANIZING
ORGANIZATIONAL STRUCTURE

Managers Managing director

Middle Managers Technical
Excutive

Team Senior Project Senior Project
Leader Engineer Engineer

MANAGING DIRECTOR
 A managing director is someone who is responsible to Directs and supervises the activities of staff.

TECHNICAL EXECUTIVE
 A technical executive develops and manages the computer and information systems. Examples of working titles you

might see in a job description include: Vice President of Information Technology, Information Systems Manager, and
Management Information Systems Director.

SENIOR PROJECT ENGINEER
 A project executive is charged with the responsibility of managing complex projects right from ideation to completion.

He/she usually handles both long-term and short-term projects.

Chairman: Managing Director
Vice Chairman: Technical Executive
Members: Senior Project Engineer

HUMAN RESOURCES MANAGEMENT PROCESS

i) Identify and explain how the company arranges their employment planning, recruitment and
selection and downsizing.

By matching the right people with the right expertise at the right time, ensures adequate staffing to
meet the organization's organizational objectives. This is due to the importance of planning in a
company. Furthermore, hiring is one of the components in a company that helps with the employment
process. It starts with a review of current personnel to see if they meet the organization's needs, and
then moves on to predicting future staffing needs based on business goals. After that, you will need to
match the company's strategy with workforce preparation and create a strategy for not just hiring new
employees, but also keeping them and training them better. It is important to understand the skills you
already have. Make a list of the abilities that each of the existing workers possesses. Begin searching
for applicants that have the experience the company needs during the recruitment stage of the talent
acquisition process. Posting job openings on job boards, searching social media sites like LinkedIn for
interested applicants, and asking current employees to recommend people who would be a good fit
are all examples of this move. Employee selection would almost certainly ensure that the business
operates at a high degree of efficiency. Conduct interviews and ability tests to identify the right match
for your company after you have established a pool of eligible applicants. If you've correctly
forecasted supply and demand, you should have no trouble finding the right applicants for the right
jobs. It would not be easy for an organization to downsize its workforce and if the process is not done
properly, the company will suffer a significant disruption and lose jobs. To begin, calm fears by setting
new objectives and responsibilities. For example, the organization must communicate how their
employees' roles will change in the future. Second, concentrate on the important things, such as
setting targets for the staff to keep them on track. Allow team members to understand the priorities
and whether they are being met, as well as to discuss what is being evaluated on a regular basis and
receive real-time feedback. This will ensure that everyone on the team is on the same page and
concentrating on the most important tasks.

ii) What are the difficulties they have to face for the year 2020 due to pandemic COVID 19.

-The demand of this company decreases due to pandemic covid-19 because many of their clients do
not want to purchase their product. We all know that in this pandemic people who have business is
affected so they cannot take it normally. They need to know their budget and the limit of expenditure
before do something or else, they will bankrupt in future. Other than that, many businesses have
bankrupts due this pandemic, so their workers have been terminated to decrease expenses.

1) Transmission channels
There are few ways how Covid19 pandemic affects the economy on both supply and demand
side. On the supply side, this company experience a reduction in the supply of labour, as

workers are sick or need to look after child and movements of people are restricted.
Measures to contain the disease by lockdowns and quarantines lead to further and more
severe drops in capacity consumption. Moreover, supply chains are interrupted leading to
shortages of parts and intermediate goods. On the demand side, a dramatic and sudden loss
of demand and revenue for this company severely affects their capability to function and
causes severe liquidity shortages. Furthermore, consumers experience loss of income, fear of
contagion and heightened uncertainty, which in turn reduces spending and consumption.
These effects are compounded because workers are laid off and firms are not able to pay
salaries. The impact of the virus could have potential spill-overs into financial markets, with
further reduced confidence and a reduction of credit.
2) Service has to shutdown
The difficulties they must face for the year 2020 due to pandemic COVID-19 is they had to
temporarily shut down the ongoing service for several months when instructions were issued
by the government. During the movement control government took place in the first phase the
people were not allowed to cross the state or go out without any important business and only
one person from one family can go out to buy something. Not only that, during this pandemic,
the management in cannot pay the salary to employees like usual because they are also
unable to get profit and income through this business during the pandemic. They also cannot
pay the loan from banks, bills and others.

iii) What is the action taken by the management to overcome their problems.

The action taken by the management to overcome their problems is to do the promotion after the
government says that company can run their business like usual. They can operate like usual to gain
money. They sell their item in wholesale with a discount to supermarket and grocery store. Next,
because the manager cannot pay the salary as usual, the management in this company decided to
overcome this problem by reducing salary or no overtime to employees because of this pandemic and
some employees dismissed the work.

C) Recommendations

1.Define the Present as well as the Future.

Using tools and resources such as the ones mentioned below, you can gain a better understanding of
your company's current success and future prospects. A SWOT review identifies the company's
vulnerabilities and assets, as well as risks and opportunities. Benchmarking compares the company's
success to that of similar companies. Market research and pattern analysis aim at a broad range of topics.

2. Select a Few Well-Defined Objectives

A company with more than five major goals will typically be unable to devote sufficient resources to any
one of them in order to achieve success. Choose only three to five goals to improve the efficiency of your
company. Make your goals specific, measurable, achievable, relevant for your business, and time-bound.
Finally, prioritize them because it is more efficient.

3. Make a Strategy

To get closer to your objectives, you'll need to make a plan that includes the following elements. To begin,
make a detailed list of the actions and tasks that must be completed. Next, assign a time limit to each, as
well as start and end dates. Then, make a list of who is responsible for completing each task. Make a list
of all the people, supplies, and other resources you'll need, as well as the expenditure. Finally, define
each task's desired outcome and how it will be measured.

4. Put the Right People in the Right Positions

Your success will be determined by having the best people in place for each task. You'll also need to
create a culture that encourages people to collaborate and supports the types of people the plan requires.
Your HR department should hire people who are a good fit for your culture from the start, in addition to
getting to know your employees well enough to assign them to the best tasks. You should also hire
people who are eager to be mentored; if they're willing to be coached to improve their own performance,
they'll be better able to improve the company's overall performance.

5. Keep track of your activities and outcomes.

Finally, using the measurement criteria you defined in the create a plan step, you'll need to track the
progress and outcomes of tasks. Some simple tasks can simply be marked as completed or incomplete.
However, major objectives will be measured in terms of numbers, such as a profit increase as a
percentage. Setting milestones along the way can also help you be more productive. Each goal that
allows employees to keep track on how well the plan is coming along. With this concrete feedback, you
can look for ways to improve the efficiency with which the company converts resources into outputs.

D) Conclusion

As a result of our study, we have learned a lot more about the business. For example, we
learn about the company's organizations, their goals and objectives, the challenges they have faced,
and many more. We learn about the different types of businesses they run. We also have the
opportunity to gain new knowledge about the business. So, we will be able to apply it to our own
experiences.

Other than that, we will put this experience to use in the future. We will learn about the
company's management style and how they organize their employment. We also understand how
they faced their adversity, especially during the pandemic. Besides, we learn and develop our
teamwork skills during this task. When working on this project, we discussed our thoughts and ideas.

We have split the work and are helping each other in completing this assignment. This
assignment also allows us to learn a lot of new knowledge. Even though we only did this online, it did
not make us give up to complete our assignment but we have done this assignment together through
the online meeting.

REFERENCE SOURCE

1. https://www.saladplate.com/supplier-FHM-39
2. https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.lucidchart.com/blog/what-is-
the-human-resources-planning-process&ved=2ahUKEwjWz6bxjsLwAhWEj-
YKHa7ZCQ8QFjAAegQIAxAC&usg=AOvVaw2vnLBp_gHQ2spL41FO8Pj8&cshid=1620752879848
3. https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.yourarticlelibrary.com/human
-resources/steps-in-human-resource-planning-explained-with-
diagram/32358&ved=2ahUKEwj566nylMLwAhUn4zgGHbPTD9gQFjALegQIGBAC&usg=AOvVaw2A8
4xt4eg8e2mTHue4i3lJ&cshid=1620754521280
4. https://www.bestarifood.com/