Business text messaging service

SINCH SMS

What Are the Pros and Cons of
the business text messaging
service?

With instant messaging recent innovations, the platform has not only updated its privacy policy but increased
its security and made communication easier and seamlessly. However, it’s not just customers that can
benefit from this security and communication, but brands as well. Companies are now slowly moving to
WhatsApp Business as it offers them a range of features, better security, collaboration, and communication
which helps boost sales and improves their bottom line.

Here are some aspects to consider before moving to a WhatsApp business text messaging service.

Pros

· Popularity
WhatsApp is reported to have over two billion active monthly users on its platform and over half of these
people are on WhatsApp Business. This platform offers you the opportunity to connect with your target
audience and new customers in different countries as well as locally. With most of the millennials nowadays
in a rush, instant messaging services on this platform offer users quicker responses, additional care and
help to save a lot of time and energy.

· Simple to navigate
Unlike most other applications, WhatsApp has a simple and easy user interface
which makes navigation a breeze. As most of your customers are already
familiar with this application, they know how to operate it which means fewer
mishaps for your business.

· It can be used with a virtual number
A WhatsApp business SMS service provider in Delhi offers both Android and iPhone
users an option to connect to their business platform with a virtual number. This
makes it easier for customers to share their number with a brand or other clients as
even companies owing to its numerous safety features.

Cons

· No work/life divide
As many companies have started working remotely, employees find it difficult to
adhere to office hours and spend all their waking time working. While the ease of
communication has increased and channels like WhatsApp has become easier and
more convenient not only to communicate between employees but to clients as well,
many businesses are urging their teams to find a work/life balance so that they can
reduce the immense pressure and find some solace for themselves.

While this can be a con, if kept to strict business timings, WhatsApp can help improve
your business both for personal and professional use and can boost sales, increase
engagement and improve your bottom line.

Contact Details

Number : +91 120 6139000

Website :
https://www.aclmobile.com/sms-business-s
olutions
Address : 7th Floor, Tower-4,Express
Trade Towers 2,B-36, Sector-132, Noida –
201 301