PAPER CONFIRMING A SEVICE By ANA LATIFAH TUZZAHRO (190611042) SOFIYAH ANDANINGRUM (190611013) ENGLISH EDUCATION DEPARTMENT THE FACULTY OF TEACHER TRAINING AND EDUCATION UNIVERSITAS MUHAMMADIYAH CIREBON 2022
1 PREFACE Praise be to God Almighty for the blessings of his grace,and that we were given theopportunity to be able to compile a working paper entitled "Confirming a Service" is properly and correctly, and on time. This paper is structured so that readers can know how to confirming a service. This paper was compiled with help from various parties. Both parties com efrom outside as well as from parties concerned itself. And because the aid and help of God Almighty,these papers can be finally resolved. The compilers also thanked to Mrs. Dila Charisma, M.Pd as the lecture in English Coresponden subject. whohave many professors help compilers in order to complete this paper. Hopefully this paper can give a broader insight to the reader. Although this paper has advantages and disadvantages. please for criticism and suggestions for authors. Thank you. Author, November 20, 2022
2 Daftar isi Preface Daftar isi..............................................................................................................2 CHAPTER I ........................................................................................................3 1.1 BACKGROUND OF THE PAPER.............................................................3 1.2 PROBLEM FORMULATION....................................................................3 1.3 PURPOSE OF THE PAPER.......................................................................3 CHAPTER II.......................................................................................................4 2.1 Definision...................................................................................................4 2.2 Model of The Letter....................................................................................4 2.3 The Body Of Confirming Service Letter. ....................................................5 2.4 Exercise......................................................................................................6 CHAPTER III......................................................................................................9 3.1 Conclusion .................................................................................................9 BIBLIOGRAPHY.............................................................................................. 10
3 CHAPTER I INTRODUCTION 1.1 BACKGROUND OF THE PAPER Confirmation letters are used by individuals,organization and businesses every day for a different purposes. For example receiving services and permits about equipment and place for seminar or meeting. When you sent a letter confirming a service, you must reatate all of the details. The recipient needs to know that understand the information and will fulfill the request accurately. Before you write the letter, review all the information. If necessary contact other people in your company who are involved. The body of confirming a service there are is opening, focus,action and closing. 1.2 PROBLEM FORMULATION 1. What is the meant by confirming a service? 2. What is the body of confirming a service? 3. What is example of a model letter? 1.3 PURPOSE OF THE PAPER From the preparation of this paper it is hoped that readers and authors will be able to understand the material for a confiriming a service which consists of definition,model letter, the body of the letter and exercise. At the same time, this paper was ,made to fulfill the English correspondence coursework.
4 CHAPTER II THEORETICAL STUDY/ DISCUSSION 2.1 Definision Confirmation letters are used by individuals,organization and businesses every day for a different purposes. For example receiving services and permits about equipment and place for seminar or meeting. A confirmation letter is a document that professionals write to reply to an offer or invitation, such as if they can attend an event, such as reservations, business meetings or appointments. Another way that you may use a confirmation letter is to document verbal agreements to make sure that there's written proof of what has been discussed. These letters may be formal or informal, depending on the occasion or the title and position of the person you're responding to. 2.2 Model of The Letter Useful language in Confirming a service 1. This litter will confirm... 2. We undertand your company would like... 3. As you requested... 4. Please provede us this information... Confirming Service Mr. Fathurrahman Sadzali. Cell first. Inc Bekasi, 17144 Dear Mr. Fathurrahman Sadzali Thank you for your November 27 letter. This letter will confirm our subsequent discussing plans for your celebrate birthday party.
5 We understand your would like to reserve our facilities 6th february . ninty people will attend your agenda. You will need the one large room. As you requested, we will provide a four rectangular table, twenty roundtable, ninety seats, microphone, speakers and soundsystem music in the large room. We understand that you want. As you requested, I faxed the projected costs last week. After you decide on the required equipment and the type of lunch, we can finalize the costs estimate. I appreciate having the opportunity to plan your agenda. We look forward to showing you our facility when you visit this week. Thank you. Sincerely, Purkonudin Purkonudin Meeting Plan 2.3 The Body Of Confirming Service Letter. 1. Opening In this part, you will tell why you are writing this letter or your will confirm the client's request. Example : We are pleased the confirming the arrangements for your march 11-12 conference at island. 2. Focus In this part, you have to restate the client's needs completely or your must complete the client's request. Example : As you indication on the phone, you are expecting 300 participants for two
6 days. We will provide a microphone and speakers in the two large rooms with chairs in theater style. 3. Action In this part, you can discuss problem if any and if there is one or some of them want to change the request. Example: We understand you will not need any catering. If you want to change your mind, please contact us before march 05. I have attached a projection cost for your conference. If you have any questions,please contact me. 4. Closing In this part, you can say thank you tonyour clients for choosing your company and say if she or he won't regret choosing your company. Example : I want to say thank you for chose island. I'm sure you will be pleased with the quality of service we offer. 2.4 Exercise Practice 1 Write O if the sentence is for the opening. F for focus, A for action, or Cfor closing. 1._____ I look forward to your response. 2._____ We expect 25 participants. 3._____ Please call me to confirm the rooms by next Friday. 4._____ I'm sending you confirmation today of the details thatwe discussed. 5._____ We are holding our annual meeting and I would like to getinformation about your facilities. 6. _____ I will get back to you by COB April 1 with the names ofthe participants. 7. _____ I look forward to your phone call.
7 8. _____ In addition to the meeting rooms, we will reserve five guest rooms. 9. _____ We now need chairs and tables for 35 attendees. 10. _____ I would like to confirm the information that we discussed on thephone today. 11._____ We look forward to meeting with you. 12._____ Are you available to meet on Thursday at 3:00? 13._____ I would like you to confirm the menu by the end of the week. 14._____ I await your confirmation. 15._____ We will need a buffet lunch for Monday, Tuesday,and Wednesday. 16._____ I would like to receive information about your conference facilities. Practice 2 Complete these sentences. Use the prepositions at, by, for, in, of, or on. Some of the prepositions may be used more than one time. 1. Thank you _____ your telephone call this moming. 2. We would like to hold our meeting _____Bamaby Place. 3. Please e-mail the menu _____ Wednesday moming. 4. We will need sixty chairs _____ the large room. 5. I would like a list ____ rates for the meeting rooms. 6. The meeting will end July ___ 14th Practice 3 Choose the sentence that is more clear and exact. 1. a. We will need a microphone and speakers. b. We need sound equipment. 2. a. Can you get back to me sometime? b. Could you fax or e-mail me your response tomorrow? 3. a. Eighty people will attend the meeting. b. Fewer than one hundred people will attend the meeting. 4. a.. We are going to have a two-day meeting, March 15th and 16th. b. We are going to have a meeting. 5. a. The training seminar will take place on March 15 and 16. b. The training seminar will take place in March.
8 6. a. Would it be possible to have audiovisual equipment in thebreak-out rooms? b. Would it be possible to have a monitor and VCR in each of the threesmaller break-out rooms? 7. a.We'll need a few rooms. b. We will need a total of four rooms. 8. a.Could you e-mail or fax me your cost projections by tomorrow? b.Could you e-mail me your cost projections ASAP? Practice 4 Rewrite these sentences as polite requests using would or could. Add your owntime frame. 1. Fax me the menus Would you fas tre the menus by May 9th? 2. Send me the cost projections. _____________ 3. Provide lunch. ______________ 4.Open three additional rooms for break-out meetings. __________ 5.Give me the price per person for coffee breaks. ___________ 6.Put audiovisual equipment in the three break-out rooms. _________ 7. E-mail me the cost per person. ________ 8.Get back to me on the dates of the training seminar. ________ 9.Add two more speakers in the large room. _______
9 CHAPTER III CONCLUSION 3.1 Conclusion Confirmation letters are used by individuals,organization and businesses every day for a different purposes. For example receiving services and permits about equipment and place for seminar or meeting. There are 4 body of Confirming a service. The first, Opening tell why you are writing this letter or your will confirm the client's request. The second, Focus restate the client's needs completely or your must complete the client's request. Third, Action, discuss problem if any and if there is one or some of them want to change the request. The last, Closing, you can say thank you tonyour clients for choosing your company and say if she or he won't regret choosing your company.
10 BIBLIOGRAPHY https://sg.indeed.com/career-advice/starting-new-job/how-to-write-confirmationletter https://www.coursehero.com/file/91971888/Materi-6-Confirming-a-servicedocx/