BVCPSUK Sales Presenter

About us 02

WHO WE ARE

Bureau Veritas is a global leader in testing, inspection and certification (TIC) services. We help businesses
improve safety, sustainability and productivity; and our clients include the majority of leading brands in
retail, manufacturing and other industries.
With a presence in every major country around the world, our quality assurance and compliance solutions
are vital in helping our customers enhance product quality and concept-to-consumer journeys. We also
assist with increasing speed to market, profitability and brand equity throughout the supply chain.

WHY CHOOSE US

Bureau Veritas serves in excess of 400,000 customers across the world. Our expert teams have the
specialist professional expertise and vast experience to help reduce risks and improve performance, while
our approach is innovative and tailored to every client we work with.
Our laboratory in Warrington, Cheshire, is a UKAS accredited one stop shop resource which offers
detailed testing for a wide range of products, helping organisations meet standards in quality, safety,
environmental protection and social responsibility. This includes physical, analytical and flammability
testing for items such as toys, textiles, electronics and sports equipment.

About us 03

UK-BASED TESTING
WITH GLOBAL STANDARDS

Bureau Veritas provides a wide range of innovative solutions for companies looking to protect their brands, manage risks
and save costs. We help our clients improve their regulatory compliance, the quality of their products and the efficiency of
their supply chain – and can offer all this under one roof.

Our UKAS-accredited laboratory in Warrington, Cheshire, operates a comprehensive choice of testing services for
consumer products, including safety, quality assurance, benchmarking and compliance. We cover toys, electrical
appliances, furniture, bicycles, textiles, nursery products and more.

We also provide access to a global network of laboratories should the need arise; and our wide range of risk management
solutions includes factory assessments, social audits, product inspections and loading checks– all geared towards
increasing the efficiency of your supply chain.

OUR TECHNICAL SUPPORT SERVICE INCLUDES:

• Development of policy and compliance plans • Regulatory knowledge management

• A global network to answer questions and • World-class information management tool:
help interpret results OneSource

• Development and hosting of test specifications • Online portal to host your quality manuals
and quality manuals • Document review
• REACH and chemical management consultancy
• Defect analysis of items subject to customer
complaints, or manufacturing defects

UK-based testing 04

OUR PEOPLE

Jonathon Thackray Chris Corbett Zoe Wells

Managing Director CPS UK Operations Manager CPS UK Deputy Operations Manager & Softlines
Department Manager CPS UK

Shawna Hill Henri Bislik Ashley Morgan

Customer Service Manager & Junior Head of Key Account Management Sales Manager CPS UK
Operations Manager CPS UK CPS UK
Our people 05

MAKING YOUR BUSINESS

SUSTAINABLE

Successful consumer goods companies, technology faster response times throughout the supply chain.
suppliers and retailers position themselves to master It’s therefore critical to partner with a global leader in
the highly dynamic markets in which they operate. testing, inspection and certification (TIC), which can offer
support in navigating this complex industry.
These markets are increasingly competitive, regulated
and customer-experience-centric – meaning they require

Softline products 06

Bureau Veritas has a presence in every major sourcing and selling territory around the world, so our supply
chain solutions are ideal for any business which makes, distributes or sells products to consumers. We can help
improve product quality, safety and compliance, sourcing flexibility, speed-to-market, profitability and sustainability,
as well as brand security.

Our specialist sustainability expertise includes:

• Sustainability reporting – Build trust by • Energy management – Manage energy • Responsible sourcing – Ensure the reliability
reporting the accurate performance of your costs and cut greenhouse gas emissions with of your suppliers with customised audits and
a sustainable supply chain
sustainable actions ISO 50001 certification

• Climate change – Guarantee the reliability • Social responsibility – Strengthen your
of your greenhouse gas emissions data company’s reputation for social responsibility
with SA 8000 certification
• Biofuels – 2BSvs is a voluntary scheme
for sustainable biomass and biofuel; and the • Forest and wood products – Demonstrate
RSPO certification for palm oil traceability of the forest and wood products
you supply throughout the value chain

Softline products 07

UPGRADING YOUR
SUPPLY CHAIN

Successful consumer goods companies, technology we live. Whether it’s assessing the cellular or radio
suppliers and retailers position themselves to master the performance of a smartphone or wearable device, verifying
highly dynamic markets in which they operate. the safety of a children’s toy or evaluating your furniture for
endurance, our testing, inspection, audit and certification
These markets are increasingly competitive, regulated and services enable you to live with confidence.
customer-experience-centric – meaning they require faster
response times throughout the supply chain. It’s therefore Ever since our Consumer Products Services Division was
critical to partner with a global leader in testing, inspection established in 1998, following the acquisition of MTL & ACTS
and certification (TIC), which can offer support in navigating Testing Labs, we have actively developed our capabilities
this complex industry. through further acquisitions and partnerships, supporting
our organic growth. Today, Bureau Veritas is a global leader
Bureau Veritas has a presence in every major sourcing in providing QHSE and sustainability services to the retail
and selling territory around the world, so our supply industry.
chain solutions are ideal for any business which makes,
distributes or sells products to consumers. We can help Furthermore, we focus on providing added value for
improve product quality, safety and compliance, sourcing our clients. Supported by our global footprint, decades
flexibility, speed-to-market, profitability and sustainability, of experience, respected accreditations and worldwide
as well as brand security. recognition from satisfied clients, we pride ourselves on
offering detailed information, superb communication
LIVING WITH CONFIDENCE
processes and innovative technical services.

The services we provide touch many aspects of the way

Upgrading your supply chain 08

Researcher

• Failure / Returns Analysis Designer
• Consumer Panel
Office PLAN • Technical & Market Access
Evaluations PLAN Requirements Identification
Home • Product Certification
Food • Design Evaluation
USE • Policy / Specification

Development

EEleleccttrricoanlic&s BUY

USE Cosmetics Automotive Sourcing Office
Trading Company
Consumers • Comparison Testing
• Supplier Scorecard
• In-Store Testing SELL BUY • OneSource’ Regulations &
• Network Conformity Assessment HealthcareSTOCKHardlines Standards Management (RSM)
• Construction Management

Brands

SELLSuper Store SoftlinesMAKE MAKE

e-Commerce Retailer Component Chemical
Supplier Producer
• Returns Management PJroudvuecntisle LeFaotohtewre&ar
• In-Warehouse Testing • Testing Raw
• Mold Prevention Audit Toys SHIP • Inspection & Audit Material
• Fire Safety / Building
Technology
Integrity / Solidity Audit Provider

STOCK Factory

• Loading Check SHIP
• Verification of Conformity
• Unloading Check

Distribution Center
Wholesaler

Logistics

Upgrading your supply chain 09

Safety 08

ROBUST TESTING FOR A
RANGE OF DIVERSE PRODUCTS

Retailers, Importers and Manufacturers need to be confident that the products they deliver to market meet
consumer expectations – and they must also adhere to global government standards of safety and regulation.

Our comprehensive testing services are designed to help you meet these needs and are available for
a wide range of consumer products.
 

09

SOFTLINE PRODUCTS

In today’s highly complex and changing consumer Meeting these objectives is crucial, as non-compliant
marketplace, those in the softlines and textile products risk being recalled, while poor quality can result
industry – from manufacturers to retailers – need in consumer dissatisfaction and product returns.
to be confident that the products they deliver to
market meet acceptable standards.

Softline products 12

AVOID SUBSTANDARD MERCHANDISE

At Bureau Veritas, our quality assurance services for softline products encompass quality and safety compliance testing,
inspection and consulting services to protect your brand.

The benefits of our comprehensive evaluation programme include meeting regulatory requirements for each distribution
country; minimising the risk of substandard merchandise and costly customer returns; and enhancing risk management
and brand protection.

Our services for softline products include:

• Chemical, analytical, physical, • Inspections, social audits and factory • Technical writing of performance
flammability, performance and colour
fastness testing assessments and quality manuals

• REACH: Testing for substances of • Mill improvement programme • Technical seminars (textile testing,
very high concern, a due diligence • China market access solution REACH, children’s wear safety,
programme and consultancy flammability, etc.)

• Regulatory compliance and technical
consultancy

MEET OUR TEAM OF SOFTLINES EXPERTS

Zoe Wells Chris Clarke

Deputy Operations Manager Deputy SoftlinUesKManager CPS
& Softlines Department
Manager CPS UK

Softline products 13

FOOTWEAR PRODUCTS

We are experts in the testing of shoes made of leather, Protecting brand equity and reputation – while validating
plastics, synthetic leather and other materials – including product quality, performance characteristics and durability
products for men, women and children. – are traditionally prime concerns for footwear retailers
and brands. Plus, navigating the increasing trend towards
Our experienced professionals develop appropriate testing customisation and the adoption of smart technologies, such
concepts based on our clients’ specific needs, then educate as 3D printing, is increasingly becoming a real challenge for
teams and the wider supply chain. This includes performing many businesses.
a comprehensive service and advising on opportunities to

improve speed, quality and cost.

Footwear products 14

FULL-SERVICE FOOTWEAR TESTING

In conjunction with the relevant legal requirements and the demands of the international market, we offer a wide
range of testing services to verify the quality of your products.

These include: • CHEMICAL TESTING • CHINA-SPECIFIC CAPABILITY

• PERFORMANCE TESTING - Regulatory requirements such as REACH - Adult shoes – including athletic, casual shoes,
- Abrasion, colour fastness and labelling
- Measurement and fit - Client’s product and manufacturing RSL leather and with shanks
- Slip and resistance
(upper flex and metal parts) - Analysis for azo-dyes, cadmium, - Children’s footwear – including safety,
- Strength and workmanship
chlorinated paraffins, chromium VI, leather, athletic

dimethylfumarate, dimethylformamide,

nickel release, organotins, pentachlorophenol

Footwear products 15

COSMETICS PRODUCTS

Bureau Veritas has extensive testing and quality Our technical team includes highly qualified chemists,
assurance experience with health, beauty and microbiologists, engineers and industry professionals with
domestic products such as cosmetics, household knowledge in specific areas such as comparative product
chemicals, over-the-counter drugs, vitamins and evaluations, sensory panels, cosmetic regulatory reviews,
nutritional supplements. chemistry and microbiology.

Household care products 16

MAKING THE HOME SAFER

We can offer applicable comprehensive test packages to analyse products for:

• Perceptual qualities and performance characteristics • Comparison to other brands or vendor specifications
• Identifying and measuring the presence of active ingredients • Packaging and labelling requirements
• Physical and chemical properties, including microbiological ingredients • Compliance to both domestic and international regulations and standards
• Sensory evaluations

Our services for personal care and household products also include:

• Annual testing programmes to provide technical reports on quality • Quarterly and annual executive reports to help you effectively
and consistency manage quality systems

• Product development programs which provide technical reports for • Development of test protocols, methods and specifications
the vendor selection process
• Checking potential vendors for regulatory actions from the US Food
• Sample procurement service to collect products from store shelves and Drug Administration
for testing
• Regulatory consulting
• Consumer panel evaluations

Household care products 17

HARDLINE PRODUCTS

Retailers, manufacturers and distributors of hardline As the world’s leading concept-to-consumer quality
products – from furniture to office equipment – face assurance organisation, Bureau Veritas offers tailored
huge challenges in assessing the quality of their goods, hardline product testing services including consultation,
due to the immense range of items and specialised testing engineering and training. These can result in improved
required for each. It is also necessary to identify and meet product quality and better branding, along with a reduction
regulatory requirements for multiple distribution markets. in customer complaints, non-compliance and recalls.

Hardline products 18

INTERNATIONAL TECHNICAL EXPERIENCE

We cover a diverse range of items such as candles and candle accessories, bicycles, luggage, furniture, school
and home office equipment , hardware and building supplies, seasonal products, housewares, home décor, sporting
goods, jewellery and tools.

Our technical staff and engineers bring the benefit of active involvement and professional working relationships with
many associations and regulatory agencies, including ASTM International; the American National Standards Institute
(ANSI); the Consumer Products Safety Commission (CPSC); the European Committee for Electrotechnical Standardisation
(CEN); and the International Safe Transit Association.

Our services for hardline products include:

• Single product analysis and comparative • Defective product analysis to determine • Design evaluations, construction, and safety
at various stages of production
evaluations of consumer merchandise the cause of failure at various stages
• Complete inspection and auditing services,
• Performance package and transit testing of production and provide corrective including factory assessments and incoming
quality control; plus initial, in-process and
for vibration and impact, to help reduce product recommendations final shipment and product inspections

damage • Technical consultations to answer

• Testing to national and international standards questions, interpret results and help
manage your quality assurance programmes

MEET OUR TEAM OF HARDLINE PRODUCT EXPERTS

Asif Shah Chris Hart

Technical Consultancy Hardlines Manager
CPS UK CPS UK

Hardline products 19

TOYS & NURSERY PRODUCTS

Safety and quality are fundamental concerns for all Far East? Navigating the regulatory minefield can be a
consumers – but particularly for parents, who buy toys daunting exercise.
and other products related to children. In line with this,
standards and regulations in multiple markets around Common questions include consumer safety and
the world have become increasingly stringent. compliance, the application of government standards,
your obligations and responsibilities in the European
Has your business designed a new toy, game or child’s market – and, of course, which tests you need to carry out
product that you want to manufacture and commercialise to make sure you adhere to all these rules.
in Europe? Or are you looking at importing a toy from the

Toys and nursery products 20

RIGOROUS SAFETY AND QUALITY TESTING

At Bureau Veritas, our services are designed to assist toy manufacturers, importers, and distributors in minimising the risk
of liability, costly product returns and brand-damaging recalls.

We also provide one-to-one consultancy services for start-up toy companies, with a focus on regulatory and compliance
guidance. Our cost-efficient service offers professional and personalised regulatory and technical advice, from design
evaluation through to testing and labelling requirements.

We test and provide consultancy services in relation to soft toys, construction toys, electrical and electronic toys, action
figures, accessories, ride-on toys, books, bicycles, balls, games, dolls, art and craft materials, seasonal novelties,
collectibles, strollers, full-sized cribs, toddler beds, bunk beds, infant walkers, safety gates, hook-on chairs, reclined
cradles and carriages and more.

Our services for toys and other children’s products include:

• Physical testing • Comparison testing • Flammability testing
• Electrical testing
• Toxicological evaluation • Client specifications • Electromagnetic compatibility (EMC)

• Destructive testing • Chemicals testing

• Life/reliability testing

MEET OUR TEAM OF TOY & NURSERY PRODUCT EXPERTS

Malcolm Horner Simon Stokes

Toy Technical Consultant Toys and Nursery Technical
CPS UK Consultant CPS UK

Toys and nursery products 21

ELECTRICAL PRODUCTS

At Bureau Veritas, our electrical technicians have broad such as coffee makers, toasters, and electric mixers;
professional backgrounds that include not only experience home electronic equipment such as Blu-ray DVD players,
in testing and quality assurance, but also in diverse fields gaming systems, TVs, and digital video cameras; hardware
such as plastics, chemical analysis, manufacturing and such as switches, wires and extension cords; power tools;
engineering at locations throughout North America, car batteries; telephone and wireless devices; wearable
Europe and Asia. devices; and lighting devices and luminaries.

Our testing services cover a wide range of electrical and
electronics products, including: small domestic appliances

Electrical products 22

PUTTING SAFETY FIRST

We make sure that products conform to global requirements, which helps you optimise product development, assess your
suppliers and audit their factories. Our support also assists you with selecting the best private label goods and monitoring
quality from production through to shipment.

Our technical staff bring the benefit of active involvement and professional working relationships with such associations
and regulatory agencies as OSHA Nationally Recognised Test Laboratories (NRTL); the Standards Council of Canada (SCC);
the International Electrotechnical Commission (IEC); and the Federal Communications Commission (FCC).

Our electrical and electronics services include:

• Testing against recognised safety standards • Performance package and transit testing • Product evaluation for design, construction
for criteria such as electric shock, excessive for vibration and impact to help reduce product and safety
temperature, radiation, implosion, mechanical damage
• Complete inspection and auditing services
hazards and fire • Defective product analysis and technical including factory evaluations and quality control

• Single product analysis and comparative consultations

evaluations of consumer merchandise • Failure analysis

MEET OUR TEAM OF ELECTRICAL PRODUCT EXPERTS

Steve Williams Nigel Smithies

Electrical Manager CPS UK Senior Technologist CPS UK

Electrical products 23

SMART PRODUCTS

Scientific breakthroughs and new technologies continue – all of which keeps us at the forefront of providing this
relentlessly and are unfolding on many fronts. This means support.
entirely new products and services that require testing,
inspection and certification (TIC) support. With a presence in every major territory in the world for
research and development, manufacturing and selling, our
Bureau Veritas has skilled engineers, customer-centric testing solutions help companies which make, distribute or
business practices and involvement with relevant industry retail smart products. This process improves product quality,
associations – along with a strong investment in technology safety, security, connectivity and compliance.

Smart products 24

TESTING THE VERY LATEST TECHNOLOGIES

Our services for toys and other children’s products include:

• TESTING • INTEROPERABILITY AND FIELD TESTING • Smart services
- Research and development; and regulatory - Performance - Connectivity
- EMC, radio frequency and SAR - Environmental simulation - Data security
- Electrical and chemical safety - Reliability - Accountability
- Service quality
• CONFORMANCE • APPLICATION
- 2G, 3G and 4G - Security
- LTE, WiFi, Bluetooth and NFC - Performance
- Quality

Smart products 25

AUTOMOTIVE PRODUCTS

With the continuing emergence of new technologies, Our services for vehicle manufacturers ensure consistency
vehicles are gaining in complexity, including wireless across all goods and processes, including testing of
components and systems – while production is becoming components, systems and whole vehicles; and certification
increasingly globalised. of management systems.

As a result, car manufacturers must meet new challenges Plus, both manufacturers and dealers benefit from our
in quality and reliability; as well as connectivity within services to reduce supply chain risk, including vehicle
the car, to other cars, and to surrounding infrastructure. damage tracking. Our other specialised services include
They must also remain competitive, with efficient processes vehicle stock auditing; and supporting dealers and leasing
and controls at each stage of the supply chain. companies in their management of inventory.

Bureau Veritas’ services benefit all players in the
automotive value chain, from manufacturers to dealers,
suppliers, governments and, ultimately, consumers.

Automotive products 26

PUTTING BETTER CARS ON THE ROAD

Bureau Veritas has a long history of helping governments around the world reduce risk, boost revenue collection and
protect citizens from substandard goods. We also offer innovative single window solutions for car insurance, which
centralise insurance policy and claim data, thereby reducing fraud and facilitating claims for the insured.

Our vehicle testing expertise includes:

• Diesel fuel testing • Transformer oil testing • Vehicle stock control
• Vehicle damage evaluation
• Motor fuels testing • Turbine oil monitoring (TOM) • Vehicle inspections

• Oil condition monitoring (OCM) • Ultra low sulphur diesel

• Vehicle damage tracking

Automotive products 27

INSPECTIONS product and revenues, delayed shipments or wasted
materials; and the risk of a product recall.
Delivering quality products on time can be a major
challenge for manufacturers, suppliers and retailers, However, inspections at various stages of production can
especially when short product life cycles and time-to- help both buyers and manufacturers be sure that quality
market are taken into account. requirements for products are being met, thus supporting
on-time delivery.
Plus, if a product is found not to meet the appropriate
quality specifications for the marketplace – either late
in production or afterwards – the result can be loss of

Inspections, audits and assessments 28

PROGRAMMES TO SUIT YOUR NEEDS

Bureau Veritas can help you manage the product journey more effectively, from design to store shelf. We can also support
the development of your process, further minimising risks and costs.

Your customised programme may include the following stages:

• RAW MATERIAL INCOMING - Early in the • DURING PRODUCTION - This inspection • FINAL RANDOM - Prior to shipment, this inspection
production process, this inspection can help
minimise wasted time, material costs and ensures that the initial production process assesses whether the final product meets all
delayed shipments (if specifications are not
being met). has been maintained and that goods being quality specifications (i.e. colour, workmanship,

• INITIAL PRODUCTION - Verifying first-run produced continue to meet quality requirements, label, function, fit, packaging of product, etc.).
quality requirements can help product
consistency and minimise wasted time, especially in the case of new raw materials, Shipment can then proceed without delay.
scrap product, rework and shipping delays.
new operators, production lines or • LOADING / UNLOADING - This inspection provides
specification changes. a witness to verify that only the inspected and

approved final product is shipped and received,

according to the buyers’ requirements.

MEET OUR INSPECTIONS, AUDITS & ASSESSMENTS EXPERT

David Croft

EMEA Operations Manager
/ Inspections, Audits and

Assessment Services

Inspections, audits and assessments 29

SOCIAL AUDITS COMPLIANCE ADVISORY SERVICES

Bureau Veritas has the capability and resources to We have extensive experience of designing and
support companies in developing an effective social implementing compliance programmes for organisations of
compliance programme; performing independent audits varying sizes and operational perspectives. Plus, our proven
of compliance-related processes and controls; methodology covers all elements of supply chain social
and reporting on results. compliance and is designed to inject confidence into design,
development and implementation processes.

Inspections, audits and assessments 30

INDEPENDENT AUDITING OF WORKING A BROAD RANGE OF ASSESSMENTS
ENVIRONMENTS
Bureau Veritas evaluates supplier compliance with a variety
With over 1,300 laboratories and offices across more than of social standards, including corporate codes of conduct
140 countries, Bureau Veritas is superbly positioned to and industry standards established by organisations such
provide independent social compliance audit services. as the International Council of Toy Industries (ICTI),
These use local auditors who are familiar with complex Worldwide Responsible Accredited Production (WRAP),
issues related to social compliance, including local social the British Retail Consortium (BRC), the Business Social
conditions, cultures and languages of workers, standard Compliance Initiative (BSCI), and the Supplier Ethical Data
industry practices, and the applicable laws and regulations. Exchange (SEDEX). This gives you the option of including
additional value-added assessments that can benefit both
you and your suppliers.

Our social auditing expertise includes:

• In-depth compliance monitoring of • Web-based solutions for real-time access • Provision of collaborative visits for
manufacturing issues, labour standards and to audit status, audit results, and supply multiple clients to share costs and remediation
local customs chain trends efforts

• Developing and implementing solutions for • Comprehensive code of conduct programmes
high-profile multinational companies
• A proven ability to deliver seamless global
services with rapid response capabilities

Inspections, audits and assessments 31

FACTORY ASSESSMENTS

EFFECTIVE FACTORY ASSESSMENTS to select successful new vendors, reduce the number
of vendors to more manageable levels, and promote
Factory assessments by Bureau Veritas are designed to relationships that improve overall performance. Our
help companies and suppliers work together to improve assessment services provide an effective and unique method
performance. We do this by providing detailed results that to help select and enhance relationships.
clearly indicate areas of strengths and opportunities.

In today’s market, owners, operators and buyers are looking

Inspections, audits and assessments 32

We offer:

• A BEST-PRACTICE APPROACH • A STRONG INTEGRITY AND ETHICS PROGRAMME • ADDED-VALUE ASSESSMENTS

Based on our experience in providing factory With a reputation for strict ethical guidelines In many cases, we have cross-trained our staff

assessments for a portfolio of high-profile and well-trained auditors, we maintain an to conduct a varied range of audits and

multinational companies, our methods can save active and dynamic training and integrity assessments, including:

you time and cost in creating and maintaining programme that is managed by a dedicated team.
an effective programme. This minimises the risk of corruption and educates - Capability and capacity assessments

• EXPERIENCED AUDITORS auditors, factories and clients. - Chemical management system assessments

Our auditors receive comprehensive training - Mould prevention assessments
including interpretation, auditing techniques,

report writing, audit planning, integrity - Mill quality improvement and trim

and consistency. manufacturing quality assessments

- Social compliance audits

- Security (C-TPAT) and environmental audits

This provides the option of including additional value-added Furthermore, you can select from several industry
assessments, to benefit both you and your suppliers. specific tools which provide a more valuable and relevant
assessment.

Inspections, audits and assessments 33



EVERY PRODUCT
TESTED RIGOROUSLY

With over 140 laboratories and offices across the UK and globally, Bureau
Veritas provides a comprehensive choice of world-class testing services
relating to quality, performance, safety, reliability, environmental concerns

and restricted substances.

We take great pride in our technical governance, alongside a host of formal
recognitions and accreditations from clients and industry authorities.

Our teams have the technical know-how, license to operate and valuable
relationships to provide robust compliance support.

ANALYTICAL TESTING

Bureau Veritas provides analytical testing for product products, as well as verifying claims on product labels.
categories such as promotional products, health and beauty This helps to promote consumer safety through regulatory
care, toys, nursery and children’s products. compliance to international standards.

We aim to discover impurities in raw materials and finished

Our methods include the testing for: • Nickel (full test and spot check) • Cadmium
• Lead
• Allergenic disperse dyes • EN71-3 (17 elements + chromium VI)
• Azo dyes
• Phthalates • Chemical Discharge Monitoring
& Substainability (ZDHC)

Analytical testing 36

MECHANICAL & PHYSICAL TESTING

Our services can be conducted at any stage of production, reliable, safe and high-quality. Mechanical and physical
from analysing raw materials to assessing the durability of testing can be applied to products of varied classifications
finished products. This can give businesses a competitive such as sports and leisure, toys, novelty items, packaging
advantage by reassuring consumers that products are and home furnishings.

At Bureau Veritas, our physical testing services can This includes the evaluation of:
identify the presence of problems such as:

• Fracture • Deformation • Stability • Durability
• Strength • Weather conditioning
• Adhesion • Fatigue

Mechanical & physical testing 37

FLAMMABILITY TESTING

Flammability testing determines how easily a material or At Bureau Veritas, our global status means we have
finished product will ignite or burn when close to fire or specialised fire regulations expertise in many different
heat. It is therefore extremely important for maintaining markets – so wherever your products are manufactured
safety around products used in residential, commercial and or sold, you can be confident that they meet required
industrial environments. standards.

Our flammability testing services analyse materials The benefits of our detailed approach include:
and products for fire-related properties such as:
• MINIMISING RISKS - Avoiding supply without delays in time to market

• Ignition susceptibility • Combustibility chain issues that may cause product

recalls and reputational harm • EFFICIENCY - Saving time and

• Burn rate • Flash-over point money by identifying issues at

• Flame spread • BEING COMPETITIVE - Delivering the earliest stages of product

products of reliable quality and safety, development

Flammability testing 38

WE OFFER MORE

Bureau Veritas not only provides expert testing services,
but also asset management, certification, classification, consulting,

inspections, audits and training.

Plus, our clients have access to:

• • BV ONESOURCE - Our online supply chain quality
and knowledge management solution

• CONFORMANCE LIBRARY - Our customised web portal for
supplier guidelines and contacts

INTRODUCING BV ONESOURCE

To maintain and enhance supply chain performance, efficient one place. This means that sourcing and quality can be

global access to business intelligence data is invaluable. effectively managed, for both products and suppliers.

Bureau Veritas’s OneSource Suite is an online quality and OneSource is therefore a cost-effective way to monitor
knowledge management solution that allows our clients quality assurance programmes, understand product and
to view vital information and customised reporting all in vendor performance and track sample status.

Introducing BV OneSource 40

KEEPING YOU UPDATED AND INFORMED

The cloud-based BV OneSource Suite provides access to:

• Order tracking and report repository • Supply chain communication logs, including • Stage gate approach to technical documentation

• Supply chain performance analysis disposition feature for concession management
including supplier scorecards
• Regulations and standards management covering • Online ordering of inspections, audits and booking

70 countries worldwide of testing

It ensures that best-in-class vendors are rewarded, products are shipped on time and poor-quality goods are reduced,
meaning fewer returns and recalls.

The end result is a more efficient and effective supply chain, improved bottom line, faster access to more markets and a
brand that’s properly protected.

Introducing BV OneSource 41

CONFORMANCE LIBRARY:
KEEP SUPPLIERS UP TO DATE

As a retailer or a brand, managing relationships with Bureau Veritas’s online Conformance Library portal can
your suppliers can be a challenging task. host performance manuals, supplier guidelines and any
other relevant documents, providing suppliers with 24/7
How can you give vendors access to your current quality password-protected access.
requirements and codes of practice; as well as all
the contacts and documentation they need to work
correctly and safely?

IAnbtoroudtuUcsin0g8BV OneSource 42



SEMINARS

Bureau Veritas offers a wide range of seminars to help Sessions are limited to a small number of delegates,
your company stay up to date with the latest regulatory, providing you with a perfect environment for informal
safety and compliance changes affecting the consumer discussions and questions. Some of our seminars also
product market. include a tour of our laboratory, allowing you to witness
how safety and quality tests are performed.
Delivered by our approachable and experienced technical
consultants, each seminar is designed to provide you with
informative and practical knowledge that you can use to
succeed in meeting the regulatory and quality challenges
of today’s marketplace.

SAebmouint aUrss0484

Our seminars cover the following topics:

• Understanding the cosmetics directive • Understanding China/GB standards for textiles • Toy safety in Europe
• Footwear, including GB footwear requirements
• Understanding social audits & product inspections • Testing of furnishing fabrics • General product safety in hardlines
• Safety & testing of window blinds
• Essential testing of textile technology, quality • Materials and articles in contact with food • Risk assessment and chemical risk assessment
and testing • Understanding printing technology for toys & other consumer products
• Dyeing & finishing • Coated fabrics
• Safety & testing of children’s clothing • Managing and understanding lingerie
materials and processes
• Reach & restricted substances in softlines • Understanding denim

• Legal requirements for textiles in the
United States and Canada

In addition to our scheduled seminar programme, Bureau Veritas Consumer Products Services offers personal and flexible
training solutions. We can design bespoke seminars to meet the exact requirements of your business; and will also take
into consideration the level of knowledge of your staff.

If you would like more information, or to enquire about booking on a future seminar, please email your details (including a
full list of all delegates) to [email protected].

SAemboiuntarUss 4059

GLOBAL NETWORK

Softlines
Toys & Nursery
Hardlines
Electrical
Footwear
Cosmetics
Food
Wireless
Automotive

Inspections, Audits
& Assessments

Argentina Germany Malaysia Taiwan
Bangladesh Guatemala Pakistan Thailand

Brazil India Mexico Turkey
Cambodia Indonesia Saudi Arabia United Kingdom

China Italy Singapore United States
Eygpt Japan Spain Vietnam
Korea
France Sri Lanka

Czech Republic, Denmark, Greece, Hungary, Lithuania, Mauritius, Morocco, Netherlands, Philippines, Poland, Portugal, Romania, Russia, Ukraine

Global network 46

KEY EUROPEAN LOCATIONS

Czech Republic (Office) Lithuania (Office)
• Prague • Klaipeda

Denmark Netherlands (Office)
• Fredericia • Amersfoort

Egypt (Office) Poland
• Alexandria
• Warszawa
France • Gdynia
• Ecuelles • Gdansk
• Fontenay-aux-Roses
• Moirans, Paris Portugal
• Pulversheim • Lisboa
• Villebon
• Villeneuve Romania (Office)
• Constanta
Germany
• Hamburg Russia (Office)
• Nürnberg • Moscow
• Ratingen
• Schwerin Spain
• Türkheim • Bilbao
• Madrid
Greece (Office)
• Piraeus Turkey
• Istanbul
Hungary (Office)
• Budapest Ukraine (Office)
• Kiev
Italy
• San Miniato

Key locations 47

CONTACT US

Bureau Veritas Consumer Products Services UK
31 Kingsland Grange, Woolston, Warrington, WA1 4RW

Shawna Hill | Customer Service Manager
e: [email protected]

t: +44 (0)1925 854 360 | f: +44 (0)1925 854654