COLLEGE RELATIONS and you!
OUR TEAM Donielle Miller Director, Marketing and Events Jennifer Richardson Director, Communications and Media Sonya Rodriguez Coordinator III, Creative Services Sandra Moye Coordinator I, Event Scheduler Crissy Zak PT Coordinator I, Planning and Events Cassandra Odell PT Graphic Designer Nicole McGathon Coordinator III, Digital Marketing Robin Bookwalter Coordinator III, Communications HSI STEM
WHAT IS COLLEGE RELATIONS? Alumni Relations Communications Creative Services Digital Media Event Services Special Events LSC-Tomball College Relations develops programs and services in internal and external communications, media relations, creative services, digital/social media, and special events. We work to enhance the college's reputation by creating awareness of the work and impact provided by students, faculty, staff, and alumni. College Relations releases official Lone Star College–Tomball information, including press releases, photos, brochures, website content, events, and internal and external marketing. Our department is divided into the following programmatic areas. Our Purpose Our Mission LSC-Tomball College Relations creates clear and consistent messaging that promotes the college’s opportunities and successes through brand stewardship and inter-departmental collaboration. LONESTAR.EDU/TOMBALL-RELATIONS NEED HELP?
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COMMUNICATIONS The Lone Star College-Tomball Office of College Relations aims to focus on enhancing transparent communications and providing organizational clarity to all members of the college community. College Relations sets a standard of high-caliber, on-brand communications to serve as a model for all campusrelated messaging. Robin Bookwalter COMMUNICATIONS COORDINATOR [email protected] HOW CAN COMMUNICATIONS HELP MY DEPARTMENT? Webpage Development Webpage Updates Press Releases Email Marketing and Communication Submit a Marketing and Communication Request
CREATIVE SERVICES All program or event information (dates, confirmed locations, call to actions, contact information, and program/event information. Samples or design ideas Size requirements Detailed description of your needs Creative Services can take your project content and develop exciting graphic design pieces that allow you to reach your desired goals. The key to working successfully with Creative Services is thoughtful planning and time management. What should be a part of my request? Creative Services at LSC-Tomball provides graphic design and photography services. HOW CAN I WORK WITH CREATIVE SERVICES? Sonya Rodriguez CREATIVE SERVICES COORDINATOR [email protected] Submit a Marketing and Communication Request
DIGITAL MEDIA Our Digital Media area is responsible for social media and digital display content creation and scheduling. Digital Media ensures the college's brand is strong on all Digital Platforms. WHAT SERVICES DOES DIGITAL MEDIA PROVIDE? Social media content creation Social media posting on official college channels Campus digital signage Best practices when utilizing digital and social media Nicole McGathon DIGITAL MEDIA COORDINATOR [email protected] Submit a Marketing and Communication Request
Events in large spaces such as the Beckendorf Conference Center, Commons, N103, and Outdoor Areas must be requested 15 business days before the event. This is to ensure proper scheduling for OTS, setups, and custodial services. Meetings in Conference Rooms or Classrooms must be requested three business days before your meeting. Any event changes or cancellations must be submitted to the Event Coordinator. Reserve an Event or Meeting EVENT SERVICES Sandra Moye EVENT SCHEDULING COORDINATOR [email protected] Event Services provides support in reserving classroom and event spaces for college meetings and events. All events and meetings must be registered with our offices. The only exceptions are events held in the Performing Arts Center.
FAQS Q: Is your turnaround time really four weeks for graphic design? A: Yes. When we receive your project, it goes into a queue. We do not start on your project the same day you submit it. We get multiple requests a day and have several departmental projects to complete. Our creative designers use specialized software and have to plan and execute your project. We thank you for understanding. Q: How can I ensure my events are in Connecting the Pack and Timberwolf Times? A: Please ensure your events are on the College Web Calendar. All employees can create an account and add events to the Web calendar. This is the only source we use to populate these communications pieces. Connecting the Pack is aimed at employees while the Timberwolf Times is aimed at students. Please visit our LSC-Tomball Events Calendar Web page for instructions and further information (button to the left). Q: I did not reserve a room. What can I do? A: Event services does have a policy waiver request that can be filled out with your event registration. The Policy Waiver will need to be signed by your supervisor and will be forwarded to a PCAB member for approval. This process should be used sparingly; it is only for extreme situations. Ideally, if proper arrangements have not been made, please consider rescheduling your event. Please view our Event Guidelines on the Tomball Event Scheduling page (button to the right). Q: I made my flyer; why didn't you post it on social media? A: While departments are empowered to market their events, branding guidelines must be followed on official social channels. Ensuring our brand is consistent across the system is imperative to secure our digital reputation as a leading college in the nation. FREQUENTLY ASKED QUESTIONS
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