u.s.A. (CAL)
Only for California, Colorado,
Iowa, Massachusetts, Wisconsin.
WATER FILTERS
SEMINAR
The Complete Guide to Rena Ware Water Filtration
DIGITAL
VERSION
Welcome
to the Rena Ware Water Filters Seminar
This seminar is designed for you to learn about Rena Ware Water Filters, so you can present them with
confidence to your prospects.
It is a great opportunity for you to develop your product expertise. That expertise will help you build your
confidence as an Independent Representative, your credibility with the prospect, your effectiveness in
your presentations and sales, and ultimately it will help you build a successful business with Rena Ware!
How to use this seminar
This seminar is designed for both individual and classroom learning. It includes three main parts:
• Content pages that explain the subject of the seminar.
• Workbook that contains exercises to practice the content and assessment to measure your progress.
• Trainer slides that help teach the seminar to a group.
For individual learning
Use each section of the content together with its corresponding exercises. At the end, take the assessment
to see what you have learned.
For classroom learning
Use the trainer slides and the content pages. You can do the exercises as suggested on the slides, however
give priority to role plays: they are designed to simulate interactions with prospects and are more difficult
to do individually in your own time.
PAY ATTENTION TO THE FOLLOWING ICONS
Legal requirements that you must meet.
Quick tips.
Important Notes.
Videos.
Practice.
2 | AQ242 CAL 2242.C1.1019
WATER FILTERS
SEMINAR
The Complete Guide to Rena Ware Water Filtration
• WATER, ITS IMPORTANCE, FRESH WATER SOURCES 4
• FILTRATION VS TREATMENT
• BOTTLED WATER 10
• EXTREME FILTRATION 14
• FILTRATION ON THE GO: RENA WARE FILTER BOTTLE 18
• FILTRATION AT HOME: AQUA NANO FILTRATION SYSTEMS 20
• ACCESSORIES 25
• INSTALLATION 2
• USE AND CARE 28
• TROUBLESHOOTING 32
• WARRANTY 33
• ADVANTAGES OF RENA WARE WATER FILTERS 34
• APPENDIX 36
1. LIST OF USE AND CARE VIDEOS 37
2. SALES AND RECRUITING SUPPORT MATERIALS 38
3. TECHNOLOGY COMPARISON SHEET 39
AQ242 CAL 2242.C1.1019 | 3
DRINKING WATER is IMPORTANT
Our bodies are made up of 50% to 60% water.
Every cell, tissue, and organ in our body needs water to work properly. 1
ABOUT 9 % The human body is mostly made of water. Drinking enough water
every day has many benefits on our health, including:
of ALL EARTH’S
WATER is in THE Helping the Regulating body
circulatory
system. temperature.
OCEANS
Helping digestion,
Suppressing absorption of
appetite. nutrients and
detoxification.
3% is FRESH WATER
Removing
Of that 1% body waste Transporting
nutrients and
material. bodily fluids.
0.7% used in agriculture
Suggestions
0.2% used in industries
2% 1%
is in solid state can be used 0.1% for domestic use On average, adults need to drink about Drink a glass with Drink water Drink water instead
8 glasses or 2 liters of water a day in each meal and before, during and of carbonated
2
order to keep the body hydrated and one between after any physical beverages and other
bodily functions regular. meals. activity. artificial beverages.
4 | AQ242 CAL 2242.C1.1019
DRINKING WATER is IMPORTANT
Our bodies are made up of 50% to 60% water.
Every cell, tissue, and organ in our body needs water to work properly. 1
The human body is mostly made of water. Drinking enough water
every day has many benefits on our health, including:
Helping the Regulating body
circulatory temperature.
system.
Helping digestion,
Suppressing absorption of
appetite. nutrients and
detoxification.
Removing
Of that 1% body waste Transporting
nutrients and
material. bodily fluids.
Suggestions
On average, adults need to drink about Drink a glass with Drink water Drink water instead
8 glasses or 2 liters of water a day in each meal and before, during and of carbonated
2
order to keep the body hydrated and one between after any physical beverages and other
bodily functions regular. meals. activity. artificial beverages.
1. Len Kravitz, Ph.D. Water: The Science of Nature’s Most Important Nutrient. https://www.unm.edu/~lkravitz/Article%20folder/WaterUNM.html. Accessed online February 2019.
2. Mayo Clinic Staff: Nutrition and healthy eating. https://www.mayoclinic.org/healthy-lifestyle/nutrition-and-healthy-eating/in-depth/water/art-20044256. Accessed online February
2019.
AQ242 CAL 2242.C1.1019 | 5
WHERE DO we get
FRESH WATER?
Water is brought to a
treatment facility through
SURFACE WATER underground pipes where
it is treated and disinfected
GROUND WATER
and then goes to distribution
centers where it is piped to
our homes.
The decision to find other
options as a source of
drinking water is usually
based on people not liking
the taste, odor or color
of their tap water or as a
back-up for the local water
treatment systems.
Exercise 1
6 | AQ242 CAL 2242.C1.1019
FILTRATION vs
TREATMENT
Trapped
Particles
Filtration is a physical
method that traps particles
in the filter media.
Water ‘treatment’ methods
such as ozone, aesthetic
chlorine, and UV kill or sterilize
the particles, but don’t remove
them from the water.
Dead
Particles
AQ242 CAL 2242.C1.1019 | 7
FILTRATION OPTIONS
FAUCET MOUNTS AND
PITCHERS
Water goes through a carbon or mixed
media filter which absorbs particles.
They primarily improve tastes and
odor.
MECHANICAL FILTRATION
Water goes through porous materials
that remove only suspended solid
particles.
ACTIVATED CARBON
FILTRATION
Water flows through an activated carbon
surface that traps some elements in
water like aesthetic chlorine, dissolved
gasses and some organic particles.
REVERSE OSMOSIS
Water flows through two chambers: It
is pressure driven from the first into
the second chamber, thus leaving the
particles behind.
8 | AQ242 CAL 2242.C1.1019
TREATMENT OPTIONS
ULTRA-VIOLET TREATMENT
Water flows in very thin layers by
UV lamps which eliminate organic
particles in a way similar to sunrays.
OZONE DISINFECTION
Ozone-saturated bubbles are mixed
with water where the ozone eliminates
particles. Ozone is made by passing
oxygen through ultraviolet light or a
“cold” electrical discharge.
OTHER CHEMICAL
TREATMENTS
These processes add to the water
chemical substances like aesthetic
chlorine, which kill the particles, but
do not remove them from the water.
BOILING
Boiling water kills most particles
but does not remove them. It also
eliminates most of the natural
minerals and it requires a lot of
energy.
Exercise 2
AQ242 CAL 2242.C1.1019 | 9
IS BOTTLED WATER
A GOOD OPTION?
Bottled water may seem like a good option because it is portable
and it is available almost everywhere, from grocery stores to vending
machines or concession stands in work places or recreational areas.
However, bottled water has several issues
for you and for the environment.
ISSUES FOR YOU
1 Its quality depends on the 2 Research has shown that
bottling company and the some plastic products like
local government regulations. single-use water bottles can
release chemicals such as
BPA (Bisphenol-A) into the
beverages they contain. The
BPA impact of those chemicals on
health is unknown. 3
3 It can be an inconvenience, 4 It is expensive compared
requiring frequent trips to to tap water.
points of sale and taking up
storage space in the house.
See what bottled water
does to the environment.
3. Brent A. Bauer, M.D. What is BPA, and what are the concerns about BPA? https://www.mayoclinic.org/healthy-lifestyle/nutrition-and-healthy-eating/expert-answers/bpa/faq-
20058331. Accessed online February 2019.
10 | AQ242 CAL 2242.C1.1019
What about recycling?
RECYCLING
is not enough!
ISSUES FOR THE ENVIRONMENT
More than 282 That is the Enough to circle
billion liters of equivalent of the entire globe
bottled water are 5.1 billion 1-liter more than 10
consumed annually bottles per week. times in one week!
worldwide. 4
1 The production of plastic water 2 Most plastic bottles do not get
bottles and the process of bottling recycled and they end up in
water use precious resources such landfills, get burned (releasing
as energy and water itself, and toxic chemicals in the process),
they create greenhouse gasses. or simply get discarded. Many
Single-use plastic water bottles discarded plastic bottles and
have a carbon footprint of more their caps end up in rivers,
than half a million passenger oceans and lakes. Here they do
vehicles. 5 not go away. They accumulate.
4. John G. Rodwan, Jr. Bottled Water 2014: Reinvigoration, U.S. and International Developments and Statistics. www.bottledwater.org. Accessed online on June 2016.
5. EPA’s Greenhouse Gas Equivalencies Calculator, as cited in https://www.moneycrashers.com/bottled-water-vs-tap-water-facts/ Accessed online February 2019.
AQ242 CAL 2242.C1.1019 | 11
PLASTIC NEVER
goes away
All the plastic produced during the last
70 YEARS is still out there.
WITH NATURAL CURRENTS,
DISCARDED PLASTIC FORMS
HUGE FLOATING PATCHES IN
THE OCEANS.
WITH SUNLIGHT IT BREAKS
DOWN INTO MICROPLASTICS.
PLASTIC WASTE IS A HAZARD FOR ANIMALS AND POTENTIALLY FOR HUMANS:
Animals can get entangled in and Microplastics are eaten by tiny organisms, which are then
strangled from plastic debris; they can eaten by larger organisms. So plastics are entering the
also eat the plastics and die. food chain and the impact on animal and human life on
earth is unknown. 6
Exercise 3
6. National Geographic News, Thursday October 28, 2010.
12 | AQ242 CAL 2242.C1.1019
THIS is
our CAUSE
ELIMINATE SINGLE-USE PLASTIC WASTE
FROM OUR ENVIRONMENT
The plastic currently accumulated in the
oceans could destroy as many as
00 marine species. It could harm parts
7
of the food chain.
With the RENA WARE WATER FILTERS
we help eliminate single-use plastic water
bottles.
Imagine the DIFFERENCE we could make
if every person used the Rena Ware Filter
Bottle or Aqua Nano at home filters
instead of bottled water!
You can make a difference by sharing
the Rena Ware Water Filters with
everyone, not only as a product but as
an OPPORTUNITY for them to earn by
sharing our Cause with their family and
friends.
7. Nature World News, February 19, 2015, One Green Planet. https://www.onegreenplanet.org/environment/marine-species-extinction-and-plastic-pollution/ Accessed online
February 2019.
AQ242 CAL 2242.C1.1019 | 13
EXTREME FILTRATION
ON THE GO
AT HOME
PREVENTION is the
BEST SOLUTION
14 | AQ242 CAL 2242.C1.1019
RENA WARE AQUA HD TECHNOLOGY
TM
Aqua HD is High Molecular Deposition Technology. It consists of a fibrous filter. The
TM
fibers are like a microscopic mesh that traps particles down to the nanolevel, much
more effectively and with much more grabbing power than a physical filtering barrier.
This happens thanks to a natural process called adsorption.
Absorption Adsorption
A process where the molecules of a A process where the molecules of a
substance are taken in by another substance adhere to a surface.
substance.
The Aqua HD filter fibers contain a mineral called boehmite. This mineral has a
TM
positive electric charge, while particles have a negative electric charge. The mineral
acts like a magnet: It attracts the particles and traps them on the filter surface (it
adsorbs them), so they can’t escape.
AQ242 CAL 2242.C1.1019 | 15
THIS ESPECIALLY POWERFUL
PROCESS HAS
THREE MAIN ADVANTAGES:
NANO FILTRATION HIGH FLOW HIGH CAPACITY
1. NANO FILTRATION
While most conventional filters filter down to 1 micron, Aqua HD provides filtration
TM
at nanolevel. At nanolevel particles are measured in nanometers.
8
1 nanometer = 1,000 times smaller than 1 micron. Consider that a human hair is
50,000-100,000 nanometers in diameter. Nano particles can only be seen through
an electron microscope.
CYSTS AND OTHER
PARTICLES BIGGER
THAN 1 MICRON
SKIN CELLS 1 MICRON
(30 MICRONS)
HUMAN HAIR
(100 MICRONS)
OTHER PARTICLES
SMALLER THAN
1 MICRON
1 MICRON
1 NANOMETER
2. HIGH FLOW
The fibers containing boehmite allow the Aqua HD filter structure to be more open
TM
than the structure of conventional filters, and this in turn allows a much higher water
flow: up to 6 LPM (1.5 GPM) for the at home filtering units.
9
8. The particles removed by the Aqua✓HD™ are not necessarily in your tap water. The Aqua✓HD™ is intended for use only with municipally treated tap water. Water of unknown origin
can contain a variety of particles or substances that may or may not be removed by the Aqua✓HD™. Neither the Rena Ware Filter Bottle nor the home filtration systems have been
tested for the removal of arsenic. The Rena Ware Filter Bottle does not filter lead.
9. LPM = liters per minute; GPM = gallons per minute. A flow of 6 LPM (1.5 GPM) requires water pressure greater or equal to 30 pounds per square inch (≥ 30 PSI).
16 | AQ242 CAL 2242.C1.1019
3. HIGH CAPACITY
The fibers in each filter create a large surface area.
In the Filter Bottle the filter surface area is 1,358 m (14,617 sq ft) - that is larger
2
than three basketball courts!
FILTER
BASKETBALL COURT
In the at home filters, the surface area is 8,175 m (88,000 sq ft) – that is larger than
2
a soccer field!
FILTER
SOCCER FIELD
This large surface area allows each bottle cartridge to filter up to 1,600 L
(423 gal), and each home filtration cartridge to filter up to 11,355 L (3,000 gal)
before replacement. 10
Exercise 4
10. Actual capacity will depend on the amount of suspended solids and particles in your local water system. In certain water supplies, tastes or odors may be reduced but not
completely eliminated or the flow may decrease prior to reaching the rated capacity. In the at home filters, the Main Filter media should be replaced more often. For optimum
performance, we recommend replacing the Main Filter media at least every 5 years or when the water flow is too low, even if the red light has not yet come on. In the Filter Bottle the
lifespan of the filter cartridge will reduce and using the filter beyond the 1,600 (423 gal) capacity may reduce the quality of your filtered water.
AQ242 CAL 2242.C1.1019 | 17
FILTRATION ON THE GO
RENA WARE FILTER BOTTLE
PORTABLE
PRA
PRACTICALCTICAL PORTABLE POWERFUL
POWERFUL
CARRY LOOP
Convenient to carry
and secure.
PROTECTIVE
OPEN/LOCK CAP
BUTTON Prevents spills and
Simple one-handed protects drinking
operation. Lock it and spout while on the go.
toss it in your bag.
TRITAN
TM
RENA WARE CONTAINER
TECHNOLOGY Made with food grade,
Offers exclusive, shatter-resistant,
high capacity, BPA-free Tritan™.
high-flow filtration. Volume: 500 ml (16.9 oz)
COLOR BAND
FILL FROM TOP Personalize your bottle.
OR BOTTOM Aqua colored band
Opens at top and included. 4 additional
bottom for convenient colors available
refilling and cleaning separately.
on the go.
Watch the video
18 | AQ242 CAL 2242.C1.1019
EXTREME
FILTRATION
TECHNOLOGY
DUAL ACTION ELECTROPOSITIVE MEDIA
WITH POWDERED ACTIVATED CARBON
EACH CARTRIDGE FILTERS UP TO 1,600 L (423 gal)
11
REPLACING 3,200 HALF LITER SINGLE-USE PLASTIC BOTTLES
THIS IS HOW IT WORKS:
ELECTROPOSITIVE
FILTER MEDIA
Mechanically blocks large particles.
Attracts smaller particles suspended in water like a
magnet.
POWDERED ACTIVATED
CARBON
Improves taste and odor.
Exercises 5-7
11. The Filter Cartridge has a long lifespan, however, lifespan depends on the quality of the water source. Water with high
sediment will reduce lifespan, and using beyond the 1,600 L (423 gal) capacity may reduce the quality of your filtered water.
AQ242 CAL 2242.C1.1019 | 19
FILTRATION AT HOME
AQUA NANO FILTRATION SYSTEMS
EXTREME FILTRATION HIGH CAPACITY GREAT VALUE
CTU-300 COUNTERTOP MODEL
LX-300 SECONDARY
FAUCET UNDER-THE
-COUNTER MODEL
UCU-300 INTEGRATED
FAUCET UNDER-THE-
COUNTER MODEL
ALL THREE MODELS OFFER:
• Extreme filtration: 3-stage system for nanolevel filtration.
• High-flow: up to 6 LPM (1.5 GPM). 12
• High capacity: up to 11,355 L (3,000 gal) before requiring cartridge replacement.
13
• LED indicator lights.
• Filter cartidges with reusable housings and replaceable media inserts.
12. For details about flow, see note 9 on p. 16.
13. For details about capacity, see note 10 on p. 17.
20 | AQ242 CAL 2242.C1.1019
3-STAGE AQUA NANO
FILTRATION SYSTEM
PRE-FILTER
1 Dual technology EM media Watch the video
Water enters the top of the filter and goes
through the Electropositive Mechanical
(EM) Pre-Filter or media. The pre-filter
uses dual technology filtration, which is
a combination of mechanical filtration
and chemical electropositive attraction:
• The electropositive attraction traps
submicron (nano) particles.
• The mesh mechanically blocks larger
particles.
The pre-filter protects the main filter,
especially in challenging water situations.
MAIN FILTER
2 Aqua HD media
TM
Traps and retains particles down to the nanolevel,
including cysts. Water passes through the Aqua HD TM
main filter. Here is where the in-depth filtration
happens: The filter mesh is tighter and the adsorption
is even stronger.
3 High-flow carbon core
Adsorbs aesthetic chlorine, lead, tastes, odors.
Water flows through a carbon filter which is
impregnated with silver. The slightly open structure
of the carbon core adsorbs while maintaining high
water flow. The silver prevents internal bacteria Exercise 8
growth.
AQ242 CAL 2242.C1.1019 | 21
AQUA NANO CTU-300
COUNTERTOP MODEL
FEATURES:
• Sits on countertop next to sink. • Features LED indicator lights on the base
of the unit.
• Connects to existing faucet with no need
to replace it. • Packed in one box containing the CTU
complete unit (base with wand and cover),
• Comes with faucet adapters to fit a pre-filter cartridge with three media inserts
variety of faucets (except pull-out faucets and main filter cartridge with two media
and other, non-standard faucets).
inserts
• Filters water up to 100° F (38° C).
• Sleek, exclusive, patented design. 14
• Features a flexible wand to reach all
parts of the sink and fill tall containers.
• Features a diverter valve to switch from
filtered to unfiltered water.
• Provides spray and stream flow options.
Watch the video
14. U.S. Patent No: US D674, 036S. Model CTU.
22 | AQ242 CAL 2242.C1.1019
AQUA NANO UCU-300
INTEGRATED FAUCET
FEATURES:
• Replaces existing faucet for elegant, • Features patented LED indicator lights
space-saving look with no need to drill easily visible on the faucet. 15
extra holes in countertop. • Packed in two boxes:
• Filtration unit connects to existing 1) Base assembly box containing base,
plumbing and stays hidden under the pre-filter cartridge with three media
counter.
inserts, main filter cartridge with two
• Filters water up to 100° F (38° C). media inserts;
2) Faucet assembly box.
• Integrated faucet is always filtering – no
diverter valve.
• Includes a "Bypass" side faucet for
• Comes with conventional pull-out wand
to reach all parts of the sink and fill tall unfiltered water which installs next to the
containers. Aqua Nano faucet.
• Provides spray or stream flow options.
• Includes stainless steel deck plate for Watch the video
3-hole sinks.
15. U.S. Patent. No.: US D667, 931S. Model UCU.
AQ242 CAL 2242.C1.1019 | 23
AQUA NANO LX-300
SECONDARY FAUCET
FEATURES:
• Does not replace existing faucet.
• Filtration unit connects to existing cold water plumbing and stays hidden under the counter.
• Provides freshly filtered cold water. Continue to use existing faucet for hot and cold unfiltered
water.
• Features LED indicator lights easily visible on the faucet.
• Packed in two boxes:
1) Base assembly box containing base, pre-filter cartridge with three media inserts, main filter
cartridge with two media inserts;
2) Faucet assembly box.
Watch the video
24 | AQ242 CAL 2242.C1.1019
ACCESSORIES
(OPTIONAL)
RAW WATER "BYPASS" FAUCET
(UCU)
Maximizes the life of the pre-filter and the main filter
Use when filtered water is not needed, for example:
• Watering plants.
• Household cleaning tasks not requiring filtered water.
• Bathing pets.
STAGE ZERO PRE-FILTER
(CTU, UCU, LX)
For exceptionally turbid conditions.
MOUNTING BRACKET
(UCU, LX)
For mounting the filtering unit on a wall under
the sink.
CTU UCU LX
Accessories Accessories Accessories
AQ242 CAL 2242.C1.1019 | 25
HOME FILTRATION SYSTEM
CTU-300 UCU-300
LX-300
COUNTERTOP INTEGRATED SECONDARY FAUCET
MODEL FAUCET
FUNCTION
Filters at nanolevel
Filters water up to
100°F (38°C).
FEATURE
Flow 16 up to 6 LPM (1.5 GPM)
Capacity 17 up to 11,355 L (3,000 gal)
3-stage filtration system
LED indicator lights
Wand with spray/stream
setting
Replaces existing faucet
Country of origin Korea/China
filters/faucets
H 38 cm (15”) H 37.5 cm (14”) H 37.5 cm (14”)
Size of filtration unit
D 20 cm (8”) D 20 cm (8”) D 20 cm (8”)
Limited warranty 1 year
PACKING
1 box with complete 2 boxes: 2 boxes:
unit, pre-filter and 1 base assembly box 1 base assembly box
main filter cartridges. 1 faucet assembly box 1 faucet assembly box
ACCESSORIES
(OPTIONAL)
Stage zero pre-filter
Mounting bracket
Raw water "Bypass" faucet
Performance
Data Sheets
16. At operating water pressure of 30 pounds per square inch (PSI). All Aqua ✓ Nano units require operating water pressure
between 30 and 100 PSI.
17. Actual capacity will depend on the amount of suspended solids and particles in your local water system. In certain water supplies,
tastes or odors may be reduced but not completely eliminated or the flow may decrease prior to the rated capacity. In these cases, the Exercises 9-10
Main Filter media should be replaced more often. For optimum performance, we recommend replacing the Main Filter media at least
every 5 years even if the red light has not yet come on.
26 | AQ242 CAL 2242.C1.1019
INSTALLATION
Be sure to read the Use and Care Booklets (AQ650, AQ620) and watch the videos for
details on installation, daily usage and maintenance (available on renaware.com, links
are embedded in this seminar). Here are some highlights.
FOR ALL THREE MODELS
• Insert 2 new, high-quality AA batteries (not included) in the base.
• Replacing the batteries does not affect the flow meter's memory.
FOR UCU AND LX MODELS
• Always install with two people.
• To install the "Bypass" Side Faucet, if there is not already an extra hole next to the
main faucet, a 22 mm (0.87") in diameter needs to be drilled.
• An optional bracket is available for mounting the filtering unit on a wall under the
sink.
FOR UCU ONLY
• Lift out old faucet and measure faucet hole BEFORE disconnecting.
• Ensure faucet body is front-aligned and that the light collar and faucet are held
stationary while tightening from below. The parts should not move independently
to avoid cutting the data cable and disabling the indicator lights.
The Aqua Nano units may not be appropriate for customers known to have less
than 30 PSI in water pressure (i.e. if it takes more than 20 seconds to fill a 1 liter
container).
AQ242 CAL 2242.C1.1019 | 27
USE AND CARE
AQUA NANO CARTRIDGES
Pre-Filter
cartridge
Pre-Filter EM Pre-Filter
Reusable Housing Media Insert
Main Filter
cartridge
Main Filter Aqua HD™ Main Filter
Reusable Housing Media Insert
• The pre-filter cartridge and the main filter cartridge have 2 parts each: a reusable
housing and a replaceable media insert.
• The media inserts in the pre-filter and the main filter are not necessarily replaced
at the same time.
• The lifespan of the media inserts depends entirely on the quality and quantity of
the particles in the water.
• The reusable housings can be rinsed. With proper care,
they should last several years. Exercises 11-12
28 | AQ242 CAL 2242.C1.1019
PRE-FILTER MAIN FILTER
• May become blocked over time and • The LED indicator lights only refer
result in decreased water flow. to the media insert in the main filter
cartridge.
• To clean it, rinse it regularly.
• For optimum performance we
• It can be back flushed up to 3 times recommend replacing the Aqua HD TM
to flush out built-up sediment and media insert at least every 5 years
particles and restore efficiency. even if the "REPLACE" indicator red
light has not yet come on.
• Replace the EM pre-filter media
insert with a new one after the third NEVER BACK FLUSH THE MAIN FILTER,
back flush. Or when rinsing and because:
back flushing fails to restore • It will damage the internal structure
acceptable flow. of the cartridge and make the filter
ineffective;
• There are no LED indicator lights • It can contaminate the downstream
media of the Aqua HD so that it
TM
for the media insert in the pre-filter will no longer filter properly.
cartridge.
Watch the video
about the pre-filter
AQ242 CAL 2242.C1.1019 | 29
MEDIA REPLACEMENT
• Open reusable housing and rinse when replacing the media insert.
• The used media insert should be discarded.
Pre-Filter:
Punt
Outlet nipple
Main Filter:
Punt
Outlet nipple
Always wear protective gloves when handling the cartridges.
RESETTING THE FLOW METER
Using a pencil or pen point press
the red button on the bottom of the
base for 5 seconds and wait for the
indicator lights to fire a flash sequence.
The flow meter has to be reset after replacing the main filter media insert.
Watch the video
about the main filter
30 | AQ242 CAL 2242.C1.1019
MEDIA REPLACEMENT CHARGING THE SYSTEM
• Charging improves water flow and avoids “run-on”.
• Always “charge” the cartridges (system) with water after removing them for any reason.
1 First run water through the
system for about 2 minutes to
saturate the media.
2 the pre-filter cartridge from the
2 Remove the inlet assembly and
top of main filter cartridge.
3 Pour water into the top hole to fill
the main filter cartridge.
4 Re-install the pre-filter
and again pour water into the
top hole of pre-filter cartridge
until it is full; reconnect the inlet
assembly.
Watch the video Exercises 13-14
AQ242 CAL 2242.C1.1019 | 31
TROUBLESHOOTING
Be sure to read the Use and Care Booklets (AQ650, AQ620) and watch the videos for
details on troubleshooting (available on renaware.com, links have been embedded in
this seminar). Here are some highlights.
EMERGENCY USE FOR UCU INTEGRATED
FAUCET ONLY
• In the event that a UCU model clogs and the customer does not have replacement
media inserts for either the pre-filter or the main filter, they need to order replacements
right away! The model number and the specifications are found on the bottom of the
base unit.
• Until the new inserts arrive and as an emergency measure only, customers can
simply remove both cartridges and connect the inlet assembly directly to the locking
plate on the base. This will allow customers to temporarily run the unfiltered tap
water through the integrated faucet.
This operation should be done only in case of emergency. Running unfiltered
water through the integrated faucet by bypassing the filter cartridges may allow
particles from raw tap water to accumulate inside the faucet. Therefore the
customer needs to disinfect the integrated faucet before installing new media
inserts to prevent these deposits from contaminating the filtered water.
See instructions for disinfecting the faucet in the "Troubleshooting" section of the
Use and Care booklet (AQ650).
Page 38 Exercise 20
32 | AQ242 CAL 2242.C1.1019
WARRANTY
Our products´ quality is our best warranty.
RENA WARE LIMITED WARRANTY
Rena Ware warrants its Aqua ✓ Nano water filtration systems to be free from defects in materials and workmanship for
one year from the date of purchase.
This Product is for home use on municipally treated water only. The Warranty does not cover damage resulting from use
of the Product on water having high chemical interference, suspended materials or visual solids. The Warranty does not
cover normal wear and tear of valving connections, o-rings, rubber and plastic parts, or filter cartridges.
This Warranty does not cover damage or defects resulting from misuse, abuse, negligence, accident, use of the Product
in a manner other than as described in the instructions and on the specifications label, repair or alteration outside of a
Rena Ware facility, or lack of maintenance. Use of replacement parts not specifically intended for this product will void
this Warranty. The Warranty does not cover incidental or consequential damages resulting from the use of this Product.
REMEDY IN THE EVENT OF WARRANTY CLAIM
At its option, Rena Ware will repair or replace a Product, or any part thereof, which is determined to be defective. If a
replacement is made, the Product for which the replacement is made becomes the property of Rena Ware. This remedy
shall be the exclusive remedy available.
TO OBTAIN WARRANTY SERVICE
To obtain warranty service, send a detailed written description of the claimed defect to the closest Rena Ware Service
Center. You may be required to return the Product, at your expense, to the nearest Rena Ware Service Center in order to
obtain warranty service. You may also be required to provide proof of purchase. If, after inspection, Rena Ware determines
that a covered defect exists, Rena Ware will bear the cost of return delivery.
OTHER WARRANTY LIMITATIONS
This Warranty is in lieu of all other express warranties. Any implied warranty shall be equal in
duration to the above express Warranty.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or do not allow
limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This
Warranty gives you specific legal rights. You may also have other rights which vary from jurisdiction to jurisdiction.
This Warranty applies to Aqua ✓ Nano water filtration systems only. Separate warranties apply to other Rena Ware products.
The design of the products in the photographs may vary. Availability,
Member of configurations and specifications are also subject to change without notice.
AQ242 CAL 2242.C1.1019 | 33
HOW MUCH WATER
is CONSUMED?
A family of four people each drinking 8 glasses or 2 liters of
water daily will consume about 240 liters per month. At that
rate, a main filter should last approximately 4 years.
GLASSES
8PER DAY
23,040
11,520
2,880
240
FAMILY Liters Liters Liters Liters
OF FOUR Month 1 Year 4 Years 8 Years
34 | AQ242 CAL 2242.C1.1019
WHY
CHOOSE RENA WARE
WATER FILTERS?
ECOLOGICAL
ECONOMICAL
EXCLUSIVE
EXTREME
Available Prevent Extreme filtration. Save money
only through thousands High capacity. compared to
Rena Ware of plastic High flow. bottled water. 18
Independent bottles from
Representatives. damaging our
environment
and marine life.
18. For detailed information on savings, see the Water Filters Brochure (AQ700).
AQ242 CAL 2242.C1.1019 | 35
APPENDIX
APPENDIX 1 | LIST OF WATER FILTERS USE AND CARE VIDEOS
ALL MODELS
CTU / UCU / LX
• BACKFLUSHING THE PRE-FILTER
• REPLACING THE MAIN FILTER
• CHARGING THE CARTRIDGES
MODEL SPECIFIC
CTU UCU LX
• INSTALLATION
• DAILY USE
• ACCESSORIES
• TROUBLESHOOTING
Back to
troubleshooting
page
AQ242 CAL 2242.C1.1019 | 37
APPENDIX 2 | SALES AND RECRUITING SUPPORT
MATERIALS
Use the following materials to share the Water Filters with prospects and to share the Rena Ware Difference
using the Water Filters:
in RenaKit
WATER FILTERS LEAVING WATER FILTERS RENA WARE BROADSIDE
PIECE (AQ645 CAL) BROCHURE (AQ 00 CAL) (RW 0)
This trifold features the This brochure presents the water This broadside includes an
Rena Ware Water Filters to filters to the prospects. Use it to overview of both the water
attract people to join. share both the water products and filters and the cookware.
the Rena Ware difference.
USE AND CARE BOOKLETS THE WATER FILTERS YOUR COUNTRY'S RENA
(CTU: AQ650; UCU & LX: SECTION ON OUR WARE FACEBOOK PAGE
AQ620; BOTTLE: AQ661) WEBSITE
AND THE VIDEOS FROM THIS renaware.com/products For interesting product posts
SEMINAR to share.
For information about installation,
maintenance and troubleshooting.
Use the following four videos to present our Cause and water products in a compelling, entertaining way:
BE PART OF THE SOLUTION PREVENTION IS THE BEST
SOLUTION
RENA WARE FILTER BOTTLE AQUA NANO CTU-300
SALES VIDEO
This seminar and the videos embedded in it give accurate and reliable information on the Rena Ware Water
Filters, their technology, their features and functions.
The sales and presentation support materials listed on this page adequately tell the story of the Rena Ware
Water Filters, our Cause and our Opportunity.
Use only these official Rena Ware materials. Do not embellish or change the technical information or the
stories with information found outside official Rena Ware sources.
38 | AQ242 CAL 2242.C1.1019
APPENDIX 3 | TECHNOLOGY COMPARISON SHEET
PERFORMANCE DATA SHEET
Model CTU-300
System Tested and Certified by NSF International against NSF/ANSI Standards 42
& 53 for the reduction of aesthetic chlorine, lead, and cysts.
State of California Registration Number 3314
NSF International
Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. This
water treatment device is intended for non-commercial use on municipally treated cold tap water, and contains a replaceable treatment
component critical for effective performance. Always use genuine Rena Ware replacement parts.
Rena Ware Aqua ü Nano Water Filter Model CTU-300
Reduction Performance Claims: This system has been tested according to NSF/ANSI 42 and NSF/ANSI 53 for the reduction of the substances listed below. The
concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water
leaving the system, as specified in NSF/ANSI 42 and NSF/ANSI 53. Testing was performed under standard laboratory conditions. Actual performance may vary.
NSF/ANSI STANDARD 42 REQUIREMENTS ACTUAL TEST RESULTS
Influent Challenge Concentration Reduction Requirement Average % Reduction
Aesthetic Chlorine 2.0 mg/L ± 10% 50% 97.4%
NSF/ANSI STANDARD 53 REQUIREMENTS ACTUAL TEST RESULTS
Average % Reduction
Influent Challenge Concentration Maximum Permissible Product Water Concentration pH 6.5 >99.6%
Lead 0.15 mg/L ± 10% 0.010 mg/L
pH 8.5 >96.6%
Influent Challenge Concentration Reduction Requirement Average % Reduction
Cyst Minimum 50,000/L 99.95% 99.99%
Aqua ü Nano Specifications
Maximum Operating Pressure 690 kPa (100 psi) Your Aqua ü Nano CTU-300 features a visual flow meter integrated into the base of the unit. When water is
flowing through your filter one of the LED (light emitting diode) lights will light up to indicate the following:
Minimum Operating Pressure 207 kPa (30 psi)
• “Filtering”: This blue light indicates that the filter is functioning normally.
Maximum Water Temperature 38° C (100° F) • “Reorder”: The yellow warning light begins to flash letting you know approximately 1,893 Liters (500
gallons) of life is left in Aqua ü HD main filter cartridge. The Blue light continues to light up letting you
TM
Minimum Water Temperature 4° C (40° F) know that your filter is still working but you need to contact your Rena Ware Representative or Rena Ware
Customer Service Center to order a replacement.
Recommended Tap Water Flow Rate 5.7 LPM (1.5 GPM)
• “Replace”: The red warning light indicates the filter’s effectiveness has ended. The Blue light no longer
lights up because we can no longer assure you that the water is filtered to the NSF standards. Replace the
Aqua ü HD Cartridge Capacity 11,355 L (3,000 GAL)
TM
Aqua ü HD media insert in the main filter cartridge before continuing to use your filter.
TM
Aqua ü Nano has a rated capacity of 11,355 liters (3,000 gallons) or up to 5 years. The actual capacity depends on the amount of suspended solids and particles in your
local water system, and the frequency with which you backflush/replace your prefilter.
Drinking Water Filter Component Pre-filter Component
Refer to owner’s manual for proper operation, installation instructions, warranty information, service interval recommendations, parts and service availability.
Aqua üNano Replacement Parts – see Order Form (AQ934) Always refer to the latest Performance
EM Pre-Filter Cartridge, item#2351 available for $35
EM Pre-Filter Insert (3pack), item#2366 available for $30 Data Sheet (AQ654) and Order Form
Aqua ü HD Main Filter, item #6018CAL available for $83
TM
Aqua ü HD Insert (1), item#6017CAL available for $63 (AQ934) for current prices. Available in
TM
Aqua üNano CTU-300 is covered by a 1-year manufacturer’s warranty. RenaKit CAL.
renaware.com
AQ654 CAL 2654.C1.0119 Only for California, Colorado, Iowa, Massachusetts, Wisconsin | Home Office U.S.A. (425) 881.6171 | © 2019 R.W.I.
AQ242 CAL 2242.C1.1019 | 39
PERFORMANCE DATA SHEET
Model UCU-300
System Tested and Certified by NSF International against NSF/ANSI Standards 42
& 53 for the reduction of aesthetic chlorine, lead, and cysts.
State of California Registration Number 3313
NSF International
Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. This
water treatment device is intended for non-commercial use on municipally treated cold tap water, and contains a replaceable treatment
component critical for effective performance. Always use genuine Rena Ware replacement parts.
Rena Ware Aqua ✓ Nano Water Filter Model UCU-300
Reduction Performance Claims: This system has been tested according to NSF/ANSI 42 and NSF/ANSI 53 for the reduction of the substances listed below. The
concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water
leaving the system, as specified in NSF/ANSI 42 and NSF/ANSI 53. Testing was performed under standard laboratory conditions. Actual performance may vary.
NSF/ANSI STANDARD 42 REQUIREMENTS ACTUAL TEST RESULTS
Influent Challenge Concentration Reduction Requirement Average % Reduction
Aesthetic Chlorine 2.0 mg/L ± 10% 50% 97.4%
NSF/ANSI STANDARD 53 REQUIREMENTS ACTUAL TEST RESULTS
Average % Reduction
Influent Challenge Concentration Maximum Permissible Product Water Concentration
Lead 0.15 mg/L ± 10% 0.010 mg/L pH 6.5 >99.6%
pH 8.5 >96.6%
Influent Challenge Concentration Reduction Requirement Average % Reduction
Cyst Minimum 50,000/L 99.95% 99.99%
Aqua ✓ Nano Specifications
Maximum Operating Pressure 690 kPa (100 psi)
Your Aqua ✓ Nano UCU-300 features a visual flow meter integrated into the base of the unit. When water is
flowing through your filter one of the LED (light emitting diode) lights will light up to indicate the following:
Minimum Operating Pressure 207 kPa (30 psi)
• “Filtering”: This blue light indicates that the filter is functioning normally.
Maximum Water Temperature 38° C (100° F) • “Reorder”: The yellow warning light begins to flash letting you know approximately 1,893 Liters (500
gallons) of life is left in Aqua ✓ HD main filter cartridge. The Blue light continues to light up letting you
TM
Minimum Water Temperature 4° C (40° F) know that your filter is still working but you need to contact your Rena Ware Representative or Rena Ware
Customer Service Center to order a replacement.
Recommended Tap Water Flow Rate 5.7 LPM (1.5 GPM) • “Replace”: The red warning light indicates the filter’s effectiveness has ended. The Blue light no longer
lights up because we can no longer assure you that the water is filtered to the NSF standards. Replace
Aqua ✓ HD Cartridge Capacity 11,355 L (3,000 GAL) Aqua ✓ HD media insert in the main filter cartridge before continuing to use your filter.
TM
TM
Aqua ✓ Nano has a rated capacity of 11,355 liters (3,000 gallons) or up to 5 years. The actual capacity depends on the amount of suspended solids and particles in your
local water system, and the frequency with which you backflush/replace your prefilter.
Drinking Water Filter Component Pre-filter Component
Refer to owner’s manual for proper operation, installation instructions, warranty information, service interval recommendations, parts and service availability.
Aqua ✓ Nano Replacement Parts – see Order Form (AQ934) Always refer to the latest Performance
EM Pre-Filter Cartridge, item#2351 available for $35
EM Pre-Filter Insert (3pack), item#2366 available for $30 Data Sheet (AQ653) and Order Form
Aqua ✓ HD Main Filter, item #6018CAL available for $83 (AQ934) for current prices. Available in
TM
Aqua ✓ HD Insert (1), item#6017CAL available for $63
TM
Aqua ✓ Nano UCU-300 is covered by a 1-year manufacturer’s warranty. RenaKit CAL.
renaware.com
AQ653 CAL 2653.C1.0119 Only for California, Colorado, Iowa, Massachusetts, Wisconsin | Home Office U.S.A. (425) 881.6171 | © 2019 R.W.I.
40 | AQ242 CAL 2242.C1.1019
NOTES
AQ242 CAL 2242.C1.1019 | 41
FEEDBACK
How helpful was this seminar?
What would you do differently? How can we improve it?
Please send your comments to [email protected].
Put the name of the seminar in the subject line.
AQ242 CAL 2242.C1.1019 | Home Office U.S.A. (425) 881.6171 | © 2019 R.W.I.
Only for California, Colorado, Iowa, Massachusetts, Wisconsin.