u.s.A.
appointments and Referrals
Seminar
DIGITAL
VERSION
THIS SEMINAR
COVERS:
Where are the People?
The Circle of Influence
The Unknown Market
The Powerful Talk
Be The Best
Managing Objections
Time to Act!
is mobile seminar is a quick reference guide, for more
details, refer to the full seminar in the Business Center.
This seminar
focuses on two
key aspects:
Where to nd the people.
How to talk to them in
order to book appointments
and ask for referrals.
To understand the role of appointments
in our business we need to know about
the selling process. Since we are a people
business, there is no other way to begin.
We nd people through our Circle of
In uence and by using proven methods
to approach people we don't know.
We give these people a powerful talk to
capture their attention in order to book
appointments and obtain referrals.
SO WHERE ARE
THE PEOPLE?
All the people you have contact with on a daily
basis, could be potential recruits, customers, or
a source of referrals.
We recommend always talking about
Rena Ware wherever you go.
THE CIRCLE
OF INFLUENCE
Our circle of in uence basically consists of the
people we know or the people with whom we
have a direct relationship.
e idea is to write down the names of all the
people we know, because each person represents
a new recruit, a sale, or a source of referral, to
keep expanding our circle.
Legal Note: When requesting referrals from anyone, you must disclose
in advance that those referrals may be contacted for sales or recruiting
purposes.
THE CIRCLE
OF INFLUENCE
Friends
Sports and Family
Hobbies
Politics Neighbors
Owners of
Rena Ware Business
Products START Owners
HERE
Other Work
Groups
Friends of
Services Your Children
School Church
How to expand your
circle of influence
References are a powerful source of
potential customers because they have
the bene t of mentioning a mutual
acquaintance to open doors.
Ask for referrals from the people you know, or
from Rena Ware clients you have. Most people
will be willing to talk to you when they know
that a friend recommended them.
Keep your Circle of In uence constantly
updated with each new contact you get.
THE UNKNOWN
MARKET
Once you have contacted all the people in your
Circle of In uence, you will need to nd new
prospects.
is means that you need to learn how to
approach directly other people in what is known
as “cold or unknown market”.
Legal Notice: When approaching a potential customer to make a sales presentation, you
must tell them who you are, why you are approaching them, and what products you are
selling. You must not imply that the sole purpose of your contact is to ask the potential
customer your opinion, or to ll out a survey. In California, you must identify yourself, that
you represent Rena Ware, and explain that the purpose of your contact is to make a Rena
Ware presentation, immediately a er greeting a prospective customer and before saying
anything else.
TOOLS to APPROACH
the UNKNOWN MARKET
anks to the new Rena Ware Filter Bottle, you have
an excellent demonstration tool to start a conversation
with anyone.
TAKE YOUR FILTER BOTTLE
WITH YOU EVERYWHERE
It helps you to break the ice with other people so
you can tell them about the Rena Ware Cause,
Opportunity and Products.
Tools to approach
the unknown market
SCENARIO 1
When you approach someone, rst state
who you are, that you are a Rena Ware
Independent Representative and the
purpose of your contact, then ask:
“Who do you know who would like to be part of
the solution to the environmental crisis created
from plastic bottles waste, and at the same time
earn some extra money?”
If the prospect says they don’t know of
anyone, ask:
“Who do you know who would like to have great
tasting water at a fraction of the cost of bottled
water?”
Tools to approach
the unknown market
SCENARIO 2
is is an example of what to say when
somebody notices your Rena Ware Filter
Bottle and approaches you:
“I didn’t like the taste of my tap water and I
was paying too much for bottled water.
But now I am not just saving money, I am
also helping to protect the environment
from plastic pollution.”
Tools to approach
the unknown market
In both scenarios, invite the prospect to join
our Cause, show and share the Water Filters
Leaving Piece while explaining the bene ts the
Rena Ware Opportunity and Products have to
o er.
In the event the prospect shows interest in other
Rena Ware products, show and share the
Product/Recruiting Leaving Piece.
Tools to approach
the unknown market
WATER FILTERS with a
GLOBAL MISSION
plASTIC NEVER THE WATER FILTERS LEAVING
GOES AWAY
more than PIECE (AQ645)
282 discoveR the RENA WARE
billion liters DIFFERENCE & JOIN our CAUSE
of bottled water Help to eliminate single-use plastic
are consumed annually waste and earn additional income. e AQ645 helps to promote the bene ts
worldwide.*
SIMPLE to JOIN
· Minimal enrollment fee. of Rena Ware water lters while showing
· No inventory purchase required.
· Excellent commissions; fast payment.
SIMPLE to SELL your prospects how simple is to join our
All plastic Discarded bottles · Financing for your customer orders.
is not recycled. enter the environment. · Minimal down payment. Cause.
· Rena Ware ships products directly to
customers.
Plastic breaks down Marine life mistakes it JOIN THE RENA WARE FAMILY!
into microplastics. for food. Next introductory meeting
When:
Where:
It may end up in our food chain.
*Bottled Water 2014: Reinvigoration, US. and International Development and Statistics.”
Published online by www.bottledwater.org. Accesed June 2016. $4 :: 12 &$/ _ +RPH 2IÀFH 8 6 $ _ ©2018 R.W.I
Not for California, Colorado, Iowa, Massachusetts, Wisconsin
THE PRODUCT / RECRUITING
LEAVING PIECE (RW92)
e RW92 o ers information about
Rena Ware, our Cause, products and
Rena Ware Di erence.
Tools to approach
the unknown market
e AQ645 and RW92 are available in digital and printed
formats.
Share digital versions of these pieces via instant messaging
(WhatsApp, Facebook Messenger, Line, etc.), text or email.
e main advantage is that in any of these cases, both you
and your prospect will have each other’s information for
future contacts and follow-up.
ese digital versions are available for download on
RenaDrive and the RenaKit.
Tools to approach
the unknown market
Leave printed versions in places you visit o en (supermarket,
stores, restaurants, etc.) or give to people you meet when
prospecting.
Be sure to add your contact information on the back so that
your prospects can reach you.
Always try to book an appointment to see them as soon as
possible.
GOES AWAY
more than
282
billion liters
of bottled water
All plastic
worldwide.*
is not recycled.
are consumed annually
plASTIC NEVER
Plastic breaks down
into microplastics.
plASTIC NEVER
Discarded bottles
enter the environment.
for food.
GOES AWAY WA TER FIL TERS with a Published online by www.bottledwater.org. Accesed June 2016. Marine life mistakes it customers. · Minimal down payment. · No inventory purchase required. discoveR the RENA WARE
SIMPLE to JOIN
· Minimal enrollment fee.
DIFFERENCE & JOIN our CAUSE
It may end up in our food chain.
Help to eliminate single-use plastic
waste and earn additional income.
SIMPLE to SELL
more than Where: When: JOIN THE RENA WARE FAMILY! GLOBAL MISSION
*Bottled Water 2014: Reinvigoration, US. and International Development and Statistics.”
· Excellent commissions; fast payment.
· Financing for your customer orders.
282 discoveR the RENA WARE GLOBAL MISSION Not for California, Colorado, Iowa, Massachusetts, Wisconsin Next introductory meeting
· Rena Ware ships products directly to
WA TER FIL TERS with a
$4 :: 12 &$/ _ +RPH 2IÀFH 8 6 $ _ ©2018 R.W.I
billion liters
of bottled water
are consumed annually
DIFFERENCE & JOIN our CAUSE
worldwide.*
Help to eliminate single-use plastic
SIMPLE to JOIN
waste and earn additional income.
· No inventory purchase required.
All plastic · Minimal enrollment fee.
is not recycled. · Excellent commissions; fast payment.
Discarded bottles · Financing for your customer orders.
SIMPLE to SELL
enter the environment.
· Minimal down payment.
Plastic breaks down
customers.
· Rena Ware ships products directly to
into microplastics.
Marine life mistakes it
for food.
When: JOIN THE RENA WARE FAMILY!
Next introductory meeting
Where: Ave. Colón, Edi cio Imperio
It may end up in our food chain.
Published online by www.bottledwater.org. Accesed June 2016.
*Bottled Water 2014: Reinvigoration, US. and International Development and Statistics.”
Not for California, Colorado, Iowa, Massachusetts, Wisconsin
$4 :: 12 &$/ _ +RPH 2IÀFH 8 6 $ _ ©2018 R.W.I
25 Oct. 4:30 p.m.
Jalissa Guzmán
(603) 8250-2631
Primavera Plaza
28 Oct. 2:30 p.m.
Carolina Sandoval
(603) 2626-2421
Ritz Café y Pastelería
03 Nov. 9:30 a.m.
Juan Libertad
(603) 3460-7443
Tools to approach
the unknown market
THE GRAND DRAWING
CARD (RW54)
Includes a series of
questions that have
proven successful in
catching the attention of
future customers and
booking appointments.
e RW54 may vary by country
Tools to approach
the unknown market
THE GRAND DRAWING
CARD (RW54)
e card is divided into three
parts:
e upper part must be sent
to the administrative o ce for
the customer to be entered in
the drawing.
You keep the middle part for
your records.
Give the customer the bottom
part of the card.
THE POWERFUL
TALK
A powerful talk is a conversation using certain
elements, such as phrases and questions, that work
to achieve a speci c goal or response.
Be always ready to say something that
will arouse interest in your future clients.
The 5-Point Star System
to obtain appointments
Healthy cooking methods
Fresh tasting water
Extra earnings opportunity
1
Best time? 5 2 Helpful and
enjoyable
presentation
No commitment 4 3 Drawing
participation
Create your own example of what you could say
during a presentation by putting the 5-pointed star
system into practice.
Be “The Best”
By becoming an expert conversationalist, you
will reach out to more people, gaining useful
information to sign up more recruits and close
even more sales.
Mastering the art of conversation is not easy,
however these tips will be very useful.
TIPS
Be “The Best”
Obtaining an appointment is about
selling yourself rather than selling the
Rena Ware Opportunity or products.
When you show con dence, excitement
and knowledge about what you have to
o er, people are more receptive to what
you say.
But in some cases, you will nd
objections from prospects that you
need to learn how to manage.
MANAGING
OBJECTIONS
Objections are concerns, questions, or feelings
(expressed or not) the future customer or
potential recruit has, that may prevent you from
obtaining a presentation appointment.
MANAGING
OBJECTIONS
MANAGING MANAGING
SALES RECRUITMENT
OBJECTIONS OBJECTIONS
No matter how good the approach or
presentation is, there is always the possibility of
objections.
In order to deal with the prospect’s actual
objection, it is necessary to carry out a process
called LCO.
MANAGING
OBJECTIONS
LCO
LISTEN OFFER
CONFIRM
Use Options.
communication
techniques. Customer solves
Understand the objection by
Determine the objection clearly. choosing.
real objection.
Use closed questions
and pause.
MANAGING
OBJECTIONS
By listening actively, you will
receive valuable information
about the actual objection.
LISTEN It means being attentive to what
the prospect is saying, to
understand the feelings and
views of the person.
MANAGING
OBJECTIONS
Ask questions that allow the
client to rea rm their objection,
or on the contrary, clarify it:
CONFIRM
“So, what you’re saying is that you
worry about not having enough
time to dedicate yourself to this
activity?”
MANAGING
OBJECTIONS
Once your client’s response is
a rmative (“Yes, that’s my
objection”), consider possible
OFFER solutions.
e key is to think:
“What would I do if I were in
your case?”
MANAGING
OBJECTIONS
LCO
LISTEN OFFER
CONFIRM
One of your goals in managing
objections should always be to replace
a negative thought with a positive
thought!
Look at the objections as opportunities
to share the bene ts your prospects
will enjoy with Rena Ware.
IT’S TIME to ACT
You now have the basic knowledge to
get appointments and referrals.
Now, put this knowledge into practice
and master this ability by following
these steps:
IT’S TIME to ACT
Attend all seminars and meetings
organized by your leader.
Role play di erent scenarios with other
people in your group, as well as family and
friends to test your objections
management capabilities.
Keep expanding your Circle of In uence
day a er day.
IT’S TIME to ACT
Look for opportunities to start
conversations with everyone, strangers
are just people you do not know yet.
Practice your Powerful Talk and learn
the 5-Point Star system so you always
have something to say.
IT’S TIME to ACT
And remember always to
ask for at least 5 referrals
a er each Opportunity or Sales
Presentation you do.
GET STARTED NOW!
Always give your best
Commit step by step in
making small changes that
improve your life and the
image you project.
e fruits you will collect will
be wonderful!
RW220MP U.S.A. 1220.U1.0419 | Home Office U.S.A. (425) 881.6171 | © 2019 R.W.I.