WW (NO-CAL)
Not for California, Colorado,
Iowa, Massachusetts, Wisconsin.
WATER FILTERS
SEMINAR
The Complete Guide to Rena Ware Filtration
DIGITAL
VERSION
Welcome
to the Rena Ware Water Filters Seminar
This seminar is designed for you to learn about Rena Ware Water Filters, so you can present them with
confidence to your prospects.
It is a great opportunity for you to develop your product expertise. That expertise will help you build your
confidence as an Independent Representative, your credibility with the prospect, your effectiveness in
your presentations and sales, and ultimately it will help you build a successful business with Rena Ware!
How to use this seminar
This seminar is mainly designed for individual learning. It includes fun activities to keep you engaged while
you learn about Rena Ware Water Filters. You may want to follow these suggestions:
1. Read the content pages, following the breakdown suggested in the practice pages.
2. As you read the content, do the corresponding practice to consolidate your knowledge.
3. After completing all the practice pages, do the assessment to check your learning.
When using the seminar in a classroom setting, it might be useful to set up role-play activities where you
work with a partner and the two of you take turns describing product features, and asking and answering
questions about the products.
The assessment should be taken individually, as it is a moment of self-evaluation.
Pay attention to the following icons:
Notes about legal requirements that you must meet.
Important notes.
In class: work with a partner in the training group, take turns role-playing the Independant
Representative and the prospect and practice the relevant part of the seminar.
Quick tips.
This document is the property of Rena Ware International. It may not be modified, and images and text contained in it may not be excerpted or extracted for any use.
2 | AQ242MP WW (NO-CAL) 2242.01.0319
WATER FILTERS
SEMINAR
The Complete Guide to Rena Ware Filtration
• WATER, ITS IMPORTANCE, FRESH WATER SOURCES 4
• FILTRATION VS TREATMENT
• BOTTLED WATER 10
• EXTREME FILTRATION 14
• EXTREME FILTRATION ON THE GO: RENA WARE FILTER BOTTLE 18
• EXTREME FILTRATION AT HOME: AQUA NANO FILTRATION SYSTEMS 20
• ACCESSORIES 25
• INSTALLATION 2
• USE AND CARE 28
• TROUBLESHOOTING 32
• WARRANTY 33
• ADVANTAGES OF RENA WARE WATER FILTERS 34
• PRACTICE 36
• PRACTICE ANSWERS 46
• LEARNING ASSESSMENT 50
• LEARNING ASSESSMENT ANSWERS 55
• LIST OF USE AND CARE VIDEOS 56
• SALES AND RECRUITING SUPPORT MATERIALS 5
• TECHNOLOGY COMPARISON SHEET 58
• SCIENTIFIC REPORTS 60
AQ242MP WW (NO-CAL) 2242.01.0319 | 3
DRINKING WATER is IMPORTANT
Our bodies are made up of 50% to 60% water.
Every cell, tissue, and organ in our body needs water to work properly. 1
ABOUT 9 % Drinking enough water every day has many
benefits on our health, including:
of ALL EARTH’S
WATER is in THE Helping the Regulating body
circulatory
system. temperature.
OCEANS
Helping digestion,
Removing
body waste absorption of
nutrients and
material.
detoxification.
3% is FRESH WATER
Transporting
Of that 1% nutrients and
bodily fluids.
0.7% is used in agriculture
Suggestions
0.2% is used in industries
2% 1%
is in solid state can be used 0.1% is for domestic use On average, adults need to drink about Drink a glass of Drink water Drink water instead
8 glasses or 2 liters of water a day in water with each before, during and of carbonated
2
order to keep the body hydrated and meal and one after any physical beverages and other
bodily functions regular. between meals. activity. artificial beverages.
4 | AQ242MP WW (NO-CAL) 2242.01.0319
DRINKING WATER is IMPORTANT
Our bodies are made up of 50% to 60% water.
Every cell, tissue, and organ in our body needs water to work properly. 1
Drinking enough water every day has many
benefits on our health, including:
Helping the Regulating body
circulatory temperature.
system.
Helping digestion,
Removing
body waste absorption of
nutrients and
material.
detoxification.
Transporting
Of that 1% nutrients and
bodily fluids.
Suggestions
On average, adults need to drink about Drink a glass of Drink water Drink water instead
8 glasses or 2 liters of water a day in water with each before, during and of carbonated
2
order to keep the body hydrated and meal and one after any physical beverages and other
bodily functions regular. between meals. activity. artificial beverages.
1. Len Kravitz, Ph.D. Water: The Science of Nature’s Most Important Nutrient. https://www.unm.edu/~lkravitz/Article%20folder/WaterUNM.html. Accessed online February 2019.
2. Mayo Clinic Staff: Nutrition and healthy eating. https://www.mayoclinic.org/healthy-lifestyle/nutrition-and-healthy-eating/in-depth/water/art-20044256. Accessed online February
2019.
AQ242MP WW (NO-CAL) 2242.01.0319 | 5
WHERE DO we get
FRESH WATER?
Water is brought to a
treatment facility through
SURFACE WATER underground pipes where
it is treated and disinfected
GROUND WATER
and then goes to distribution
centers where it is piped to
our homes.
The decision to find other
options as a source of
drinking water is usually
based on people not liking
the taste, odor or color
of their tap water or as a
back-up for the local water
treatment systems.
6 | AQ242MP WW (NO-CAL) 2242.01.0319
FILTRATION vs
TREATMENT
Trapped
Organisms
Filtration is a physical method
that traps contaminants and
organisms in the filter media.
Water ‘treatment’ methods such
as ozone, chlorine, and UV kill or
sterilize the organisms, but don’t
remove them from the water.
Dead
Organisms
AQ242MP WW (NO-CAL) 2242.01.0319 | 7
FILTRATION OPTIONS
FAUCET MOUNTS AND
PITCHERS
Water goes through a carbon or
mixed media filter which absorbs
contaminants. They primarily improve
tastes and odor.
MECHANICAL FILTRATION
Water goes through porous materials
that remove only suspended solid
particles, but not viruses.
ACTIVATED CARBON
FILTRATION
Water flows through an activated carbon
surface that traps some elements in
water like chlorine, dissolved gasses
and some organic contaminants.
REVERSE OSMOSIS
Water flows through two chambers: It
is pressure driven from the first into
the second chamber, thus leaving the
contaminants behind.
Complete description of filtration
and treatment options.
8 | AQ242MP WW (NO-CAL) 2242.01.0319
TREATMENT OPTIONS
ULTRA-VIOLET TREATMENT
Water flows in very thin layers by UV
lamps which eliminate bacteria in a
way similar to sunrays.
OZONE DISINFECTION
Ozone-saturated bubbles are mixed
with water where the ozone eliminates
viruses and bacteria. Ozone is made
by passing oxygen through ultraviolet
light or a “cold” electrical discharge.
OTHER CHEMICAL
TREATMENTS
These processes add to the water
chemical substances like chlorine,
which kill the contaminants, but do
not remove them from the water.
BOILING
Boiling water kills contaminants
but does not remove them. It also
eliminates most of the natural
minerals and it requires a lot of
energy.
AQ242MP WW (NO-CAL) 2242.01.0319 | 9
IS BOTTLED WATER
A GOOD OPTION?
Bottled water may seem like a good option because it is portable
and it is available almost everywhere, from grocery stores to vending
machines or concession stands in work places or recreational areas.
However, bottled water has several issues
for you and for the environment.
ISSUES FOR YOU
1 Its quality depends on the 2 Research has shown that
bottling company and the some plastic products like
local government regulations. single-use water bottles can
release chemicals such as
BPA (Bisphenol-A) into the
beverages they contain. The
BPA impact of those chemicals on
health is unknown. 3
3 It can be an inconvenience, 4 It is expensive compared
requiring frequent trips to to tap water.
points of sale and taking up
storage space in the house.
See what bottled water
does to the environment.
3. Brent A. Bauer, M.D. What is BPA, and what are the concerns about BPA? https://www.mayoclinic.org/healthy-lifestyle/nutrition-and-healthy-eating/expert-answers/bpa/faq-
20058331. Accessed online February 2019.
10 | AQ242MP WW (NO-CAL) 2242.01.0319
What about recycling?
RECYCLING
is not enough!
ISSUES FOR THE ENVIRONMENT
More than 282 That is the Enough to circle
billion liters of equivalent of the entire globe
bottled water are 5.1 billion 1-liter more than 10
consumed annually bottles per week. times in one week!
worldwide. 4
1 The production of plastic water 2 Most plastic bottles do not get
bottles and the process of bottling recycled and they end up in
water use precious resources such landfills, get burned (releasing
as energy and water itself, and toxic chemicals in the process),
they create greenhouse gasses. or simply get discarded. Many
Single-use plastic water bottles discarded plastic bottles and
have a carbon footprint of more their caps end up in rivers,
than half a million passenger oceans and lakes. Here they do
vehicles. 5 not go away. They accumulate.
4. John G. Rodwan, Jr. Bottled Water 2014: Reinvigoration, U.S. and International Developments and Statistics. www.bottledwater.org. Accessed online on June 2016.
5. EPA’s Greenhouse Gas Equivalencies Calculator, as cited in https://www.moneycrashers.com/bottled-water-vs-tap-water-facts/ Accessed online February 2019.
AQ242MP WW (NO-CAL) 2242.01.0319 | 11
PLASTIC NEVER
goes away
All the plastic produced during the last
70 YEARS is still out there.
WITH NATURAL CURRENTS,
DISCARDED PLASTIC FORMS
HUGE FLOATING PATCHES IN
THE OCEANS.
WITH SUNLIGHT IT BREAKS
DOWN INTO MICROPLASTICS.
PLASTIC WASTE IS A HAZARD FOR ANIMALS AND POTENTIALLY FOR HUMANS:
Animals can get entangled in and Microplastics are eaten by tiny organisms, which are
strangled from plastic debris; they then eaten by larger organisms. So plastics are entering
can also eat the plastics and die. the food chain and the impact on animal and human
life on earth is unknown. 6
6. National Geographic News, Thursday October 28, 2010.
12 | AQ242MP WW (NO-CAL) 2242.01.0319
THIS is
our CAUSE
ELIMINATE SINGLE-USE PLASTIC WASTE
FROM OUR ENVIRONMENT
The plastic currently accumulated in the
oceans could destroy as many as
00 marine species. It could harm parts
7
of the food chain.
With the RENA WARE WATER FILTERS
we help eliminate single-use plastic water
bottles.
Imagine the DIFFERENCE we could make
if every person used the Rena Ware Filter
Bottle or Aqua Nano at home filters
instead of bottled water!
You can make a difference by sharing
the Rena Ware Water Filters with
everyone, not only as a product but as
an OPPORTUNITY for them to earn by
sharing our Cause with their family and
friends.
7. Nature World News, February 19, 2015, One Green Planet. https://www.onegreenplanet.org/environment/marine-species-extinction-and-plastic-pollution/ Accessed online
February 2019.
AQ242MP WW (NO-CAL) 2242.01.0319 | 13
EXTREME FILTRATION
ON THE GO
AT HOME
PREVENTION is the
BEST SOLUTION
14 | AQ242MP WW (NO-CAL) 2242.01.0319
RENA WARE AQUA HD TECHNOLOGY
TM
Aqua HD is High Molecular Deposition Technology. It consists of a fibrous filter.
TM
The fibers are like a microscopic mesh that traps contaminants down to the nano level,
much more effectively and with much more grabbing power than a physical filtering
barrier. This happens thanks to a natural process called adsorption.
Absorption Adsorption
A process where the molecules of a A process where the molecules of a
substance are taken in by another substance adhere to a surface.
substance.
The Aqua HD filter fibers contain a mineral called boehmite. This mineral has
TM
a positive electric charge, while contaminants have a negative electric charge. The
mineral acts like a magnet: It attracts the contaminants and traps them on the filter
surface (it adsorbs them), so they can’t escape.
AQ242MP WW (NO-CAL) 2242.01.0319 | 15
THIS ESPECIALLY POWERFUL
PROCESS HAS
THREE MAIN ADVANTAGES:
NANO FILTRATION HIGH FLOW HIGH CAPACITY
1. NANO FILTRATION
While most conventional filters filter down to 1 micron, Aqua HD provides filtration
TM
at nanolevel. At nanolevel particles are measured in nanometers.
1 nanometer = 1,000 smaller than 1 micron. Consider that a human hair is 50,000-
100,000 nanometers in diameter. Nano particles can only be seen through an
electron microscope.
CYSTS AND OTHER
IMPURITIES BIGGER
THAN 1 MICRON
SKIN CELLS 1 MICRON
(30 MICRONS)
HUMAN HAIR
(100 MICRONS)
OTHER PARTICLES
SMALLER THAN
1 MICRON
1 MICRON
1 NANOMETER
Laboratory tests show that this sub-microscopic level of filtration removes more than
8
98% of bacteria and viruses that can cause waterborne diseases such as cholerae,
hepatitis, viral gastroenteritis, typhoid fever among many others.
Aqua HD specifically removes:
TM
• 99.9% of viruses and bacteria in the Rena Ware at home filtration systems;
9
• 98.3% of viruses and 99.9% of bacteria in the Rena Ware Filter Bottle.
10
8. For detailed information about the laboratory tests, see pp. 58-59.
9-10. The contaminants removed by the Aqua✓HD are not necessarily in your tap water. The Aqua✓HD is intended for use only with municipally treated tap water. Water of unknown
TM
TM
origin can contain a variety of contaminants or substances that may or may not be removed by the Aqua✓HD . Neither the Rena Ware Filter Bottle nor the home filtration systems have
TM
been tested for the removal of arsenic. The Rena Ware Filter Bottle does not filter lead.
16 | AQ242MP WW (NO-CAL) 2242.01.0319
2. HIGH FLOW
The fibers containing boehmite allow the Aqua HD filter structure to be more open
TM
than the structure of conventional filters, and this in turn allows a much higher water
flow: up to 6 LPM (1.5 GPM) for the at home filtering units.
11
3. HIGH CAPACITY
The fibers in each filter create a large surface area.
In the Filter Bottle the filter surface area is 1,358 m (14,617 sq ft) - that is larger
2
than three basketball courts!
FILTER
BASKETBALL COURT
In the at home filters, the surface area is 8,175 m (88,000 sq ft) – that is larger than
2
a soccer field!
FILTER
SOCCER FIELD
This large surface area allows each bottle cartridge to filter up to 1,600 L
(423 gal), and each home filtration cartridge to filter up to 11,355 L (3,000 gal)
before replacement. 12
11. LPM = liters per minute; GPM = gallons per minute. A flow of 6 LPM (1.5 GPM) requires water pressure greater or equal to 30 pounds per square inch (≥ 30 PSI).
12. Actual capacity will depend on the amount of suspended solids and particles in local water systems. In exceptionally turbid water conditions, the media insert in the Aqua✓HD
TM
Cartridge should be replaced more often. For optimum performance of the home filtration systems, we recommend replacing the Aqua✓HD media insert at least every 5 years even if
TM
the LED indicator has not turned red yet.
AQ242MP WW (NO-CAL) 2242.01.0319 | 17
EXTREME FILTRATION
ON THE GO
RENA WARE FILTER BOTTLE
PRACTICALCTICAL
PORTABLE
POWERFUL
PRA PORTABLE POWERFUL
CARRY LOOP
Convenient to carry
and secure.
PROTECTIVE
OPEN/LOCK CAP
BUTTON Prevents spills and
Simple one-handed protects drinking
operation. Lock it and spout while on the go.
toss it in your bag.
AQUA HD TM TRITAN
TM
TECHNOLOGY CONTAINER
Offers exclusive, Made with food grade,
high capacity, shatter-resistant,
high-flow filtration. BPA-free Tritan™.
Volume: 500 ml (16.9 oz)
FILL FROM TOP
OR BOTTOM
Opens at top and
bottom for convenient COLOR BAND
refilling and cleaning Personalize your bottle.
on the go. Aqua colored band
included. 4 additional
colors available
separately.
18 | AQ242MP WW (NO-CAL) 2242.01.0319
EXTREME
FILTRATION
TECHNOLOGY
DUAL ACTION ELECTROPOSITIVE AQUA HD
TM
MEDIA WITH POWDERED ACTIVATED CARBON
EACH CARTRIDGE FILTERS UP TO 1,600 L (423 gal)
13
REPLACING 3,200 HALF LITER SINGLE-USE PLASTIC BOTTLES...
THIS IS HOW IT WORKS:
AQUA HD MEDIA UTILIZES
TM
ELECTROPOSITIVE ATTRACTION
Provides nanolevel filtration.
Removes 98.3% of viruses and 99.9% bacteria.
14
POWDERED ACTIVATED CARBON
Reduces chlorine.
Improves taste and odor.
13. The Filter Cartridge has a long lifespan, however, lifespan depends on the quality of the water source. Water with high
sediment will reduce lifespan, and using beyond the 1,600 L (423 gal) capacity may reduce the quality of your filtered water.
14. For details on the filtration, see note 9-10 on p.16.
AQ242MP WW (NO-CAL) 2242.01.0319 | 19
EXTREME FILTRATION
AT HOME
AQUA NANO FILTRATION SYSTEMS
EXTREME FILTRATION HIGH CAPACITY GREAT VALUE
CTU-500 COUNTERTOP MODEL
LX-500s SECONDARY
FAUCET UNDER-THE
-COUNTER MODEL
UCU-500 INTEGRATED
FAUCET UNDER-THE-
COUNTER MODEL
ALL THREE MODELS OFFER:
• Extreme filtration: 3-stage system for nano level filtration.
• High-flow: up to 6 LPM (1.5 GPM). 15
• High capacity: up to 11,355 L (3,000 gal) before requiring cartridge replacement.
16
• Replacement LED indicator lights.
• Filter cartidges with reusable housings and replaceable media inserts.
15. For details about flow, see note 11 on p. 17.
16. For details about capacity, see note 12 on p. 17.
20 | AQ242MP WW (NO-CAL) 2242.01.0319
3-STAGE AQUA NANO
FILTRATION SYSTEM
PRE-FILTER
1 Dual technology EM media
Water enters the top of the filter and goes
through the Electropositive Mechanical
(EM) Pre-Filter or media. The pre-filter
uses dual technology filtration, which is
a combination of mechanical filtration
and chemical electropositive attraction:
• The electropositive attraction traps
submicron (nano) particles.
• The mesh mechanically blocks larger
particles.
The pre-filter protects the main filter,
especially in challenging water situations.
MAIN FILTER
2 Aqua HD media
TM
Traps and retains bacteria, cysts, viruses. Water
passes through the Aqua HD main filter. Here
TM
is where the in-depth filtration happens: The filter
mesh is tighter and the adsorption is even stronger.
3 High-flow carbon core
Adsorbs chlorine, lead, tastes, odors. Water flows
through a carbon filter which is impregnated with
silver.
The slightly open structure of the carbon core
adsorbs while maintaining high water flow. The
silver prevents the growth of bacteria, making the
filter bacteriostatic.
AQ242MP WW (NO-CAL) 2242.01.0319 | 21
AQUA NANO CTU-500
COUNTERTOP MODEL
FEATURES:
• Sits on countertop next to sink. • Features LED indicator lights on the base
of the unit.
• Connects to existing faucet with no need
to replace it. • Packed in one box containing the CTU
complete unit (base with wand and cover),
• Comes with faucet adapters to fit a pre-filter cartridge with three media inserts
variety of faucets (except pull-out faucets and main filter cartridge with two media
and other, non-standard faucets).
inserts
• Filters both hot and cold water.
• Sleek, exclusive, patented design. 17
• Features a flexible wand to reach all
parts of the sink and fill tall containers.
• Features a diverter valve to switch from
filtered to unfiltered water.
• Provides spray and stream flow options.
Watch the video
17. U.S. Patent No: US D674, 036S. Model CTU.
22 | AQ242MP WW (NO-CAL) 2242.01.0319
AQUA NANO UCU-500
INTEGRATED FAUCET
FEATURES:
• Replaces existing faucet for elegant, • Features patented LED indicator lights
space-saving look with no need to drill easily visible on the faucet. 18
extra holes in countertop. • Packed in two boxes:
• Filtration unit connects to existing 1) Base assembly box containing base,
plumbing and stays hidden under the pre-filter cartridge with three media
counter.
inserts, main filter cartridge with two
• Filters both hot and cold water. media inserts;
2) Faucet assembly box.
• Integrated faucet is always filtering – no
diverter valve.
• May come with optional "Bypass" side
• Comes with conventional pull-out wand
to reach all parts of the sink and fill tall faucet for unfiltered water which installs
19
containers. next to the Aqua Nano faucet.
• Provides spray or stream flow options.
• Includes stainless steel deck plate for Watch the video
3-hole sinks.
18. U.S. Patent. No.: US D667, 931S. Model UCU.
19. Available in some countries. AQ242MP WW (NO-CAL) 2242.01.0319 | 23
AQUA NANO LX-500s
SECONDARY FAUCET
FEATURES:
• Does not replace existing faucet.
• Filtration unit connects to existing cold water plumbing and stays hidden under the counter.
• Filters cold water only.
• Features LED indicator lights easily visible on the faucet.
• Packed in two boxes:
1) Base assembly box containing base, pre-filter cartridge with three media inserts, main filter
cartridge with two media inserts;
2) Faucet assembly box.
Watch the video
24 | AQ242MP WW (NO-CAL) 2242.01.0319
ACCESSORIES
(OPTIONAL)
RAW WATER BYPASS FAUCET (UCU)
Maximizes the life of the pre-filter and the main filter
Use when filtered water is not needed, for example:
• Watering plants.
• Household cleaning tasks not requiring filtered water.
• Bathing pets.
STAGE ZERO PRE-FILTER
(CTU, UCU, LX)
For exceptionally turbid conditions.
MOUNTING BRACKET
(UCU, LX)
For mounting the filtering unit on a wall under
the sink.
CTU UCU LX
Accessories Accessories Accessories
AQ242MP WW (NO-CAL) 2242.01.0319 | 25
HOME FILTRATION SYSTEM
CTU-500 UCU-500
LX-500s
COUNTERTOP INTEGRATED SECONDARY FAUCET
MODEL FAUCET
FUNCTION
Filters at nanolevel
Filters cold water only
Filters both cold and hot
water 20
FEATURE
Flow 21 up to 6 LPM (1.5 GPM)
Capacity 22 up to 11,355 LPM (3,000 GPM)
3-stage filtration system
Replacement LED
indicator lights
Wand with spray/stream
setting
Replaces existing faucet
Country of origin
filters/faucets Korea/China
H 38 cm (15”) H 37.5 cm (14”) H 37.5 cm (14”)
Size of filtration unit
D 20 cm (8”) D 20 cm (8”) D 20 cm (8”)
Warranty 1 year
PACKING
1 box with complete 2 boxes: 2 boxes:
unit, pre-filter and 1 base assembly box 1 base assembly box
main filter cartridges. 1 faucet assembly box 1 faucet assembly box
ACCESSORIES
(OPTIONAL)
Stage zero pre-filter
Mounting bracket
Raw water "Bypass" faucet
20. All Aqua ✓ Nano units require operating water temperature between 4 °C and 57 °C (40 °F and 135 °F).
21. At operating water pressure of 30 pounds per square inch (PSI). All Aqua ✓ Nano units require operating water pressure between 30 and 100 PSI.
22. Actual capacity will depend on the amount of suspended solids and particles in your local water system. In certain water supplies, tastes or odors may return or the flow may decrease
prior to the rated capacity. In these cases, the Aqua✓HD media insert should be replaced more often.
TM
26 | AQ242MP WW (NO-CAL) 2242.01.0319
INSTALLATION
Be sure to read the Use and Care Booklets (AQ623, AQ624) and watch the videos
for details on installation, daily usage and maintenance (available on renaware.com).
Here are some highlights.
FOR ALL THREE MODELS
• Insert 2 fresh, high-quality AA batteries (not included) in the base.
• Replacing the batteries does not affect the flow meter's memory.
FOR UCU AND LX MODELS
• Always install with two people.
• To install the "Bypass" Side Faucet, if there is not already an extra hole next to the
main faucet, a 22 mm (0.87") in diameter needs to be drilled.
• An optional bracket is available for mounting the filtering unit on a wall under the
sink.
FOR UCU ONLY
• Lift out old faucet and measure faucet hole BEFORE disconnecting.
• Ensure faucet body is front-aligned and that the light collar and faucet are held
stationary while tightening from below. The parts should not move independently
to avoid cutting the data cable and disabling the indicator lights.
The Aqua Nano units may not be appropriate for customers known to have less
than 30 PSI in water pressure (i.e. if it takes more than 20 seconds to fill a 1 liter
container).
AQ242MP WW (NO-CAL) 2242.01.0319 | 27
USE AND CARE
AQUA NANO CARTRIDGES
EM Pre-Filter
cartridge
Pre-Filter EM Pre-Filter
Reusable Housing Media Insert
Aqua HD™
Main Filter
cartridge
MainFilter Aqua HD™ Main Filter
Reusable Housing Media Insert
• The pre-filter cartridge and the main filter cartridge have 2 parts each: a reusable
housing and a replaceable media insert.
• The media inserts in the pre-filter and the main filter are not necessarily replaced
at the same time.
• The life of the media inserts may range from a couple of months to a year and
it depends entirely on the quality of the water. Heavy amounts of particles will
require more frequent washing and replacement.
• The reusable housings can be rinsed. With proper care, they should last several
years.
28 | AQ242MP WW (NO-CAL) 2242.01.0319
PRE-FILTER MAIN FILTER
• May become blocked over time and • The LED indicator lights only refer
result in decreased water flow. to the media insert in the main filter
cartridge.
• To clean it, rinse it regularly.
• For optimum performance we
• It can be back flushed up to 3 times recommend replacing the Aqua HD TM
to flush out built-up sediment and media insert at least every 5 years
particles and restore efficiency. even if the "REPLACE" indicator red
light has not yet come on.
• Replace the EM pre-filter media
insert with a new one after the third NEVER BACK FLUSH THE AQUA HD
TM
back flush. Or when rinsing and main filter, because:
back flushing fails to restore • It will damage the internal
acceptable flow. structure of the cartridge and
make the filter ineffective;
• There are no LED indicator lights • It can contaminate the downstream
media of the Aqua HD so that it
TM
for the media insert in the pre-filter will no longer filter properly.
cartridge.
Watch the video
about the pre-filter
AQ242MP WW (NO-CAL) 2242.01.0319 | 29
MEDIA REPLACEMENT
• Open reusable housing and rinse when replacing the media insert.
• The used media insert should be discarded.
Pre-Filter:
Punt
Outlet nipple
Main Filter:
Punt
Outlet nipple
Always wear protective gloves when handling the cartridges.
RESETTING THE FLOW METER
Using a pencil or pen point press
the red button on the bottom of the
base for 5 seconds and wait for the
indicator lights to fire a flash sequence.
The flow meter has to be reset after replacing the main filter media insert.
Watch the video
about the main filter
30 | AQ242MP WW (NO-CAL) 2242.01.0319
MEDIA REPLACEMENT CHARGING THE SYSTEM
• Charging improves water flow and avoids “run-on”.
• Always “charge” the cartridges (system) with water after removing them for any reason.
1 First run water through the
system for about 2 minutes to
saturate the media.
2 the pre-filter cartridge from the
2 Remove the inlet assembly and
top of main filter cartridge.
3 Pour water into the top hole to fill
the main filter cartridge.
4 Re-install the pre-filter
and again pour water into the
top hole of pre-filter cartridge
until it is full; reconnect the inlet
assembly.
Watch the video
AQ242MP WW (NO-CAL) 2242.01.0319 | 31
TROUBLESHOOTING
Be sure to read the Use and Care Booklets (AQ623, AQ624) and watch the videos for
details on troubleshooting (available in renaware.com, links have been embedded on
this seminar). Here are some highlights.
EMERGENCY USE FOR UCU INTEGRATED
FAUCET ONLY
• In the event that a UCU model clogs and the customer does not have replacement
media inserts for either the pre-filter or the main filter, they need to order replacements
right away! The model number and the specifications are found on the bottom of the
base unit.
• Until the new inserts arrive and as an emergency measure only, customers can
simply remove both cartridges and connect the inlet assembly directly to the locking
plate on the base. This will allow customers to temporarily run the unfiltered tap
water through the integrated faucet.
This operation should be done only in case of emergency. Running unfiltered
water through the integrated faucet by bypassing the filter cartridges may allow
particles from raw tap water to accumulate inside the faucet. Therefore the
customer needs to disinfect the integrated faucet before installing new media
inserts to prevent these deposits from contaminating the filtered water.
See instructions for disinfecting the faucet in the "Troubleshooting" section of the
Use and Care booklet (AQ624).
32 | AQ242MP WW (NO-CAL) 2242.01.0319
WARRANTY
The quality of our products is our
best warranty
Rena Ware warrants its Rena Ware water filtration
systems to be free from defects in materials and
workmanship for one year from the date of purchase.
This Product is for home use on municipally treated water
only. The Warranty does not cover damage resulting
from use of the Product on water having high chemical
interference, suspended materials or visual solids. The
Warranty does not cover normal wear and tear of valving
connections, o-rings, rubber and plastic parts, or filter
cartridges.
The Warranty does not cover defects resulting from misuse, abuse, negligence, accident, use of the Product
in a manner other than as described in the instructions and on the specifications label, repairs or alteration
outside a Rena Ware facility, or lack of maintenance. Use of replacement parts other than genuine Rena Ware
replacement parts or removal of the specifications label will void this Warranty. The Warranty does not cover
incidental or consequential damages resulting from the use of this Product.
REMEDY IN THE EVENT OF WARRANTY CLAIM
At its option, Rena Ware will repair or replace a Product, or any part thereof, which is determined to be
defective.If a replacement is made, the Product for which the replacement is made becomes the property of
Rena Ware. This remedy shall be the exclusive remedy available.
TO OBTAIN WARRANTY SERVICE
To obtain warranty service, send a detailed written description of the claimed defect to the closest Rena Ware
Service Center. You may be required to return the Product, at your expense, to the nearest Rena Ware Service
Center in order to obtain warranty service. For a list of our Customer Service Centers around the world visit
renaware.com. You may also be required to provide proof of purchase. If, after inspection, Rena Ware
determines that a covered defect exists, Rena Ware will bear the cost of return delivery.
OTHER WARRANTY LIMITATIONS
This Warranty is in lieu of all other express warranties. Any implied warranty shall be equal
in duration to the above express Warranty.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or do not
allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply
to you. This Warranty gives you specific legal rights. You may also have other rights which vary from jurisdiction
to jurisdiction.
This Warranty applies to Rena Ware water filtration systems only. Separate warranties apply to other
Rena Ware products.
The design of the products in the photographs may vary. Availability,
Member of configurations and specifications are also subject to change without notice.
AQ242MP WW (NO-CAL) 2242.01.0319 | 33
HOW MUCH WATER
is CONSUMED?
A family of four people each drinking 8 glasses or 2 liters of
water daily will consume about 240 liters per month. At that
rate, a main filter should last approximately 4 years.
GLASSES
8PER DAY
23,040
11,520
2,880
240
FAMILY Liters Liters Liters Liters
OF FOUR Month 1 Year 4 Years 8 Years
34 | AQ242MP WW (NO-CAL) 2242.01.0319
WHY
CHOOSE RENA WARE
WATER FILTERS?
ECOLOGICAL
ECONOMICAL
EXCLUSIVE
EXTREME
Available Prevent Extreme filtration. Save money
only through thousands High capacity. compared to
Rena Ware of plastic High flow. bottled water. 23
Independent bottles from
Representatives. damaging our
environment
and marine life.
23. For detailed information on savings, see the Water Filters Brochure (AQ700).
AQ242MP WW (NO-CAL) 2242.01.0319 | 35
PRACTICE
If you are in the mobile version of this seminar, use a pen or pencil
and a piece of paper to write your answers. If possible, print out the
pages that have illustrated exercises.
PRACTICE
WATER, ITS IMPORTANCE, FRESH WATER SOURCES
1. Read the clues and solve the crossword puzzle.
1
2 3 4
5
6
7 8
9
10
11 12
13
ACROSS
2. Supply/give water, for example to the body.
6. A series of organisms each dependent on the next as a source of food.
7. Fresh water sources that include aquifers and underground rivers.
9. Body process of breaking down food, which can be helped by drinking water.
10. Desire for food, which can be regulated by drinking water.
11. You should drink 8 glasses or 2 liters of this per day.
12. The act of eliminating the effects of intoxicating agents, which can be helped by drinking water.
13. Body system that carries blood to organs and benefits from drinking water.
DOWN
1. Infused with carbon dioxide; especially soft drinks that one should replace with water.
3. A chemical released by some plastic containers.
4. Plastic breaks down into this.
5. Freshwater sources that include streams and lakes.
8. They contain approximately 97% of water on Earth.
AQ242MP WW (NO-CAL) 2242.01.0319 | 37
PRACTICE
FILTRATION VS TREATMENT
2. Match each filtration or treatment option to its definition.
1. Ultra-violet treatment a. Water passes through porous materials.
b. When water goes through this, this adsorbs chlorine,
2. Boiling gases and contaminants.
c. Water goes through two chambers that “block”
3. Chemical treatments contaminants.
d. Water goes through disinfecting lamps that have an
4. Activated carbon filter
effect similar to sun rays.
5. Ozone disinfection e. Water is injected with bubbles.
f. Substances like chlorine are added to the water:
6. Reverse osmosis They kill contaminants without removing them.
g. Water reaches its boiling point. Contaminants are killed
7. Mechanical filtration but not removed. Many natural minerals are lost.
BOTTLED WATER
3. Select all the answers that apply, based on the information in this seminar.
Bottled water is not a good option because:
a. you can’t always get it.
b. plastic breaks down into microplastics.
c. microplastics may be getting in the food chain.
d. you cannot return empty bottles to stores.
e. plastic bottles can release chemicals into the contents.
EXTREME FILTRATION
4. In each sentence choose the correct option.
a. Aqua HD filters use a physical barrier/natural process to attract contaminants.
TM
b. Aqua HD filters adsorb/absorb the contaminants present in the water.
TM
c. The mineral contained in the filter fibers is negatively/positively charged.
d. The contaminants are negatively/positively charged.
38 | AQ242MP WW (NO-CAL) 2242.01.0319
PRACTICE
e. High-flow is possible thanks to a filter structure that is less/more open than the structure of conventional filters.
f. Nano level means 50-100,000 times bigger/smaller than the diameter of a human hair.
g. High capacity is possible thanks to the Aqua HD large filtering surface/nano level filtration.
TM
EXTREME FILTRATION ON THE GO: THE RENA WARE
FILTER BOTTLE
5. Complete each sentence with a number from the list.
98.3% 1,600 L (423 gal) 3,200 500 ml (16.9 oz)
a. The Rena Ware filter bottle holds up to ……………. .
b. The Bottle removes …………… of viruses.
c. Each cartridge filters up to ……………. .
d. Each cartridge replaces up to ……………. half-liter single-use plastic bottles.
6. Match 1-6 with a-f to form the Rena Ware Filter bottle’s features.
0. carry a. band
1. open/lock b. button
2. Aqua✓HD TM c. container
3. fill from d. technology
4. protective e. top or bottom
5. Tritan f. cap
6. color g. loop
7. The bottle in the picture is missing three features. Which ones?
1.
2.
3.
AQ242MP WW (NO-CAL) 2242.01.0319 | 39
PRACTICE
EXTREME FILTRATION AT HOME: AQUA NANO
FILTRATION SYSTEM
8. Assign each sentence (a-f) to a filtration stage. Write 1, 2, or 3:
1 = pre-filter: EM media
2 = main filter: Aqua✓HD media
TM
3 = main filter: high-flow carbon core
a. Water goes through a silver impregnated filter. ____
b. Uses dual technology filtration. ____
c. The mesh blocks larger particles. ____
d. It adsorbs chlorine, lead, tastes and odors. ____
e. In-depth electropositive attraction filtration happens and traps bacteria, viruses and cysts. ____
f. Electropositive attraction traps nano particles. ____
9. Read pages 20-26 and watch the videos. Complete the product feature table (without using the table
in the content pages!). Check all the boxes that apply.
UCU-500
CTU-500 LX-500s
COUNTERTOP MODEL INTEGRATED SECONDARY FAUCET
FAUCET
FUNCTION
Filters at nanolevel
Filters cold water only
Filters both cold and hot water 1
FEATURE
2
Flow (complete either L or gal) up to …….. LPM (…….. GPM)
Capacity (complete either L or gal) up to ………….. LPM (……....... GPM)
3
3-stage filtration system
Replacement LED indicator lights
Wand with spray/stream setting
Replaces existing faucet
Country of origin
H 38 cm (15”) H 37.5 cm (14”) H 37.5 cm (14”)
Size of filtration unit
D 20 cm (8”) D 20 cm (8”) D 20 cm (8”)
Warranty
PACKING
… box(es) … box(es) … box(es)
ACCESSORIES
(OPTIONAL)
Stage zero pre-filter
Mounting bracket
Raw water "Bypass" faucet
1. All Aqua ✓ Nano units require operating water temperature between 4 °C and 57 °C (40 °F and 135 °F).
2. At operating water pressure of 30 pounds per square inch (PSI). All Aqua ✓ Nano units require operating water pressure between 30 and 100 PSI.
3. Actual capacity will depend on the amount of suspended solids and particles in your local water system. In certain water supplies, tastes or odors may return or the flow may decrease prior
to the rated capacity. In these cases, the Aqua✓HD media insert should be replaced more often.
TM
40 | AQ242MP WW (NO-CAL) 2242.01.0319
PRACTICE
10. In each sentence, choose the right option.
1. The UCU bypass faucet provides filtered/unfiltered water.
2. The stage zero pre-filter can/can’t be back flushed and replaced.
3. The stage zero pre-filter works in areas with large/small amounts of sediment in the water.
4. The mounting bracket is for under/over the sink.
USE AND CARE – ALL MODELS
Read pages 28-32 and watch the videos. Do exercises 11-16.
11. Filter parts and assembly. Label the parts using the words from the list.
• pre-filter EM media insert • main filter Aqua✓HD™ media insert • pre-filter cartridge
• main filter housing • main filter cartridge • pre-filter housing
a. b.
c.
d. e.
f.
12. Which parts:
1. can be replaced? Write the letters: _____ , _____
2. are reusable? Write the letters: _____ , _____
AQ242MP WW (NO-CAL) 2242.01.0319 | 41
PRACTICE
13. Maintenance - back flushing and cleaning. Watch the video. Decide if the following statements are
true (T) or false (F). Correct the false statements to make them true.
1. You can back flush the pre-filter up to three times. T F
2. If back flushing does not improve the flow, it means the media insert needs to replaced. T F
3. You can back flush the pre-filter on your own. T F
4. You can also back flush the main filter cartridge. T F
5. Back flushing the main filter cartridge will help the filtration. T F
6. When back flushing, you should shake and tap the cartridge. T F
7. You must wear gloves when handling cartridges. T F
8. You can use soap to wash the replaceable media insert. T F
9. You can use your fingers to wash the replaceable media insert. T F
10. Back flushing and rinsing the pre-filter cartridge will restore it to like-new conditions. T F
14. Replacing the main filter cartridge. Watch the video and answer questions A and B below.
A. In each sentence, select the correct option:
1. When the Aqua✓HD media is filtering, the LED light is red/yellow/blue.
TM
2. When you need to order a replacement Aqua✓HD media insert, the LED light is yellow and flashing blue/
TM
blue and flashing yellow/yellow and flashing red.
3. When the main filter cartridge is no longer filtering, the LED light is yellow/red/red and flashing blue.
4. The insert media in the pre-filter and the main filter are always/not necessarily/never
replaced at the same time.
5. The LED indicator light refers to the pre-filter/the main filter/both filters.
B. Number the steps below from 2 to 7. The first step is in the correct place.
1 Open the housing and remove the old media insert
__ Charge both cartridges and reassemble.
__ Wash the housing thoroughly.
__ Wait for the LED indicator lights to fire a flash sequence.
__ Reset the media by pressing the reset button with a pen or pencil for 5 seconds.
__ Install the cartridge and run water for 2 minutes to remove particles and trapped air.
__ Insert the new media and close the housing.
42 | AQ242MP WW (NO-CAL) 2242.01.0319
PRACTICE
USE AND CARE – MODEL SPECIFIC
15. Charging cartridges. Instructions 1-6 apply to all models. Watch the video and complete the
sentences with the missing words. Write one or two words in each space.
1. Charging purges trapped _____________ from the system.
2. Carefully remove the _____________ cartridge.
3. Pour water into the top hole to fill the _____________ cartridge.
4. Reinstall the _____________ and again pour water into the top hole until full.
5. Turn the _____________ on and then off to check.
6. This process needs to be done each time you remove one or both of the _____________ .
16. CTU installation. Watch the video and number the steps below.
The first and last step are in the correct place.
1 Open the boxes and check that you have all the pieces.
__ Adjust the length of the tubing.
__ Charge the cartridges.
__ Check that there are no water leaks and that the blue light comes on.
__ Insert new batteries in the base.
__ Install the inlet assembly (cap) on the pre-filter.
__ Install the pre-filter.
__ Install the main filter in the base.
__ Install the diverter valve by screwing it on to the faucet.
__ Place the CTU next to the sink.
__ Unwrap the cartridges.
__ Flush the system by letting water run 5-10 minutes to eliminate particles and air.
Place the cover on the base.
17. UCU installation. Watch the video and number the steps below.
The first and last step are in the correct place.
1 Open the boxes and check that you have all the pieces.
__ Turn off the water supply to your faucet.
__ Separate cold and hot water tubes and connect the water supply.
__ Secure the tubing and data cable under the sink.
__ Screw the inlet assembly (cap) on top of the pre-filter.
__ Read the instructions and watch the video.
__ Plug in the data cable.
__ Flush the system by letting cold and hot water run for two minutes to eliminate particles and air.
__ Install the pre-filter on top of the main filter.
__ Insert the mixed water outline into the filter line.
AQ242MP WW (NO-CAL) 2242.01.0319 | 43
PRACTICE
__ Install the main filter in the base.
__ Install the faucet first.
__ Install new batteries in the base.
__ Gather the necessary tools.
__ Connect the filter outlet tube to the pull-out hose.
__ Check that there are no water leaks above and below in the sink.
__ Align the faucet so that the Rena Ware logo shows at the front and the handle and faucet can rotate left and right.
18 Charge the system by filling the main filter and pre-filter with water.
18. LX installation. Watch the video and number the steps below. The first and last step are in the
correct place.
1 Open the boxes and check that you have all the pieces.
__ Turn off the main water supply in your faucet.
__ Screw the inlet assembly (cap) on top of the pre-filter.
__ Read the instructions and watch the video.
__ Plug in the data cable.
__ Flush the system by running water for a few minutes to eliminate particles and air.
__ Install the pre-filter on top of the main filter.
__ Insert the mixed water line and connect the filter line.
__ Install the main filter in the base.
__ Install the faucet first.
__ Install new batteries in the base.
__ Gather the necessary tools.
__ Disconnect the cold water line from your faucet.
__ Connect the 3-way diverter valve.
__ Check that there are no water leaks anywhere in the sink.
16 Charge the system by filling the main filter and the pre-filter with water.
DAILY USE AND CARE
19. Watch the video for each model. The following points (a-d) apply to all models. Underline the
correct points (do's) and cross out the incorrect ones (don'ts).
To clean the exterior of the faucet, the filter cartridges and the base unit:
a. use a clean damp sponge or cloth
b. use mild nonabrasive liquid soap
c. use dish washing detergent
d. submerge the base in water
44 | AQ242MP WW (NO-CAL) 2242.01.0319
PRACTICE
TROUBLESHOOTING
20. Watch the video for each model. Match each problem (1-6) with a solution (a-f). Problems and
solutions apply to all models, except where otherwise specified.
1. Water is not coming out of the faucet. a. Fully charge (fill) cartridges with water to eliminate
trapped air.
2. Water leaks out from between filter
cartridges, at the filter inlet assembly or b. Make sure data cable is plugged in; replace
filter base. batteries.
3. After turning faucet off, water keeps flowing c. Make sure water supply valve is fully open and
for more than 15 seconds. tubing is smooth and straight. Also wash and
reinstall pre-filter cartridge.
4. LED indicators (flow meter) stop
functioning. d. Remove the spray head and make sure the flow
regulator is placed in the right position and is free
5. UCU. Water is not coming out of the faucet. from residue.
6. CTU. Water is not coming out of the faucet. e. Separate cartridges at point of leak; check that the
“o” rings are in place.
f. Turn the diverter valve to proper ON position;
remove diverter valve; if applicable, check that flow
regulator is placed correctly and is free of residue.
CUSTOMER QUESTIONS
21. Below are some questions that Rena Ware customers have asked. Role-play with a partner,
take turns asking and answering the questions.
If you are practising alone, answer these questions. Then compare your answers with the solutions.
1. How does the filter trap bacteria?
2. How do you know when the filtration has come to an end?
3. How does the filtration system prevent water sediments from passing through the filter?
4. How to make sure that the filtration really happens and water is free of bacteria?
5. What minerals are there in water and which ones are filtered by the Aqua✓HD ?
TM
6. How long do the filters last?
7. What are the Aqua✓HD filter fibers made of? Are they biodegradable?
TM
8. Is the filtration technology going to change?
9. How do you install the at home filtration units?
10. These filters seem quite expensive compared to other filters...
AQ242MP WW (NO-CAL) 2242.01.0319 | 45
PRACTICE ANSWERS
1) 1 C
A
2 H Y D R A T E 3 B 4 M
5 S B P I
U 6 F O O D C H A I N C
7 8
G R O U N D N R O
F A 9 D I G E S T I O N C
10 P P E T I T E P E
A
C E L A
11 12
W A T E R D E T O X I F I C A T I O N
S S
13
C I R C U L A T O R Y
I
C
S
2) 1 d / 2 g / 3 f / 4 b / 5 e / 6 c / 7 a
3) b / c / e
4) 1-natural chemical process / 2-adsorbs / 3-positively / 4-negatively / 5-more / 6-smaller / 7-large filtering surface
5) a- 500ml (16.9 oz) / b- 98.3% / c- 1,600 L (423 gal) / d- 3,200
6) 1-b / 2-d/ 3-e / 4-f / 5-c / 6-a
7) Carry loop, color band, open-lock button
8) a-3 / b-1 / c-1 / d-3 / e-2 / f-1
9) See page 26
10) 1-unfiltered / 2-can / 3-large / 4-under
11) a. pre-filter cartridge / b. pre-filter housing / c. pre-filter EM media insert / d. Main filter cartridge / e. Main filter housing / f. main
filter Aqua✓HD media insert
TM
12) replaced: C, F / reused: B, E
13) 1-T / 2-T / 3-F / 4-F / 5-F / 6-T / 7-T / 8-F / 9-T / 10-F
14) a. 1-blue / 2-yellow and flashing blue / 3-red / 4-are not necessarily/ 5-the main filter
b. 1-Open the housing and remove the old media insert
2-Wash the housing thoroughly.
46 | AQ242MP WW (NO-CAL) 2242.01.0319
PRACTICE ANSWERS
3-Insert the new media and close the housing.
4-Reset the media by pressing the reset button with a pen or pencil for 5 seconds.
5-Wait for the LED indicator lights to fire a flash sequence.
6-Install the cartridge and run water for 5 minutes to remove particles and trapped air.
7-Charge both cartridges and reassemble.
15) 1-air / 2-pre-filter / 3-main filter / 4-pre-filter / 5-faucet / 6-cartridges
16) 1-Open the box and check that you have all the pieces.
2- Insert new batteries in the base.
3- Unwrap the cartridges.
4- Install the main filter in the base.
5- Install the pre-filter.
6- Install the inlet assembly (cap) on the pre-filter.
7- Install the diverter valve by screwing it on to the faucet.
8- Adjust the length of the tubing
9- Place the CTU next to the sink.
10- Check that there are no water leaks and that the blue light comes on.
11- Flush the system by letting water run 5-10 minutes to eliminate particles and air.
12- Charge the cartridges.
13- Place the cover on the base.
17) 1- Open the boxes and check that you have all the pieces.
2- Read the instructions and watch the video.
3- Gather the necessary tools.
4- Turn off the water supply to your faucet.
5- Install the faucet first.
6- Secure the tubing and data cable under the sink.
7- Align the faucet so that the Rena Ware logo shows at the front and the handle and faucet can rotate left and right.
8- Separate cold and hot water tubes and connect the water supply.
9- Install new batteries in the base.
10- Plug in the data cable.
11- Insert the mixed water out line into the filter line.
12- Connect the filter outlet tube to the pull-out hose.
13- Install the main filter in the base.
14- Install the pre-filter on top of the main filter.
15- Screw the inlet assembly (cap) on top of the pre-filter.
16- Check that there are no water leaks above and below in the sink.
AQ242MP WW (NO-CAL) 2242.01.0319 | 47
PRACTICE ANSWERS
17- Flush the system by letting cold and hot water run for two minutes to eliminate particles and air.
18- Charge the system by filling the main filter and pre-filter with water.
18) 1- Open the boxes and check that you have all the pieces.
2- Read the instructions and watch the video.
3- Gather the necessary tools.
4- Turn off the water supply to your faucet.
5- Install the faucet first.
6- Disconnect the cold water line from your faucet.
7- Connect the 3-way diverter valve.
8- Install new batteries in the base.
9- Plug in the data cable.
10- Insert the mixed water out line into the filter line.
11- Install the main filter in the base.
12- Install the pre-filter on top of the main filter.
13- Screw the inlet assembly (cap) on top of the pre-filter.
14- Check that there are no water leaks above and below in the sink.
15- Flush the system by running water for a few minutes to eliminate particles and air.
16- Charge the system by filling the main filter and pre-filter with water.
19) a. use clean damp sponge or cloth / b. use mild nonabrasive liquid soap
20) 1-c /2-e /3-a /4-b /5-d /6-f
21) 1- Thanks to a natural process called adsorption. The filter is made of fibers that contain a mineral (boehmite) that has a
positive electric charge. The bacteria have a negative electric charge. Thanks to this opposite electrical charge, when the bacteria
enter the filter they form a permanent bond with the boehmite and they become trapped on the surface of the filter.
2- The LED indicator lights will turn yellow at first and then red. Yellow means it is time to order a media insert replacement and
red means the media insert is no longer filtering effectively.
3- Dirt is mechanically filtered out. That means that larger particles are physically blocked by the filter mesh (similar to what
happens with a strainer). Other, much smaller contaminants are attracted to the filter through the natural process of adsorpcion.
(See answer 1)
4- The filtration is real: At home filtration really eliminates 99.9% of viruses and bacteria, and the Rena Ware Filter Bottle really
eliminates 98.3% of viruses and 99.9% of bacteria.
5- The minerals present in water depend on the water source and the path water goes through. The Aqua✓HD filter does not
TM
remove minerals.
48 | AQ242MP WW (NO-CAL) 2242.01.0319
PRACTICE ANSWERS
6- The cartridges consist of two parts. The housing, which is reusable, and the media insert which is replaceable. The duration/
life of the media insert really depends on usage and water conditions. Each at home filtration unit can filter up to 11,355 L (3,000
gal). Each Filter Bottle can filter up to 1,600 L (423 gal).
7- The fibers contain boehmite, a mineral of the aluminum ore Bauxite. The media inserts are not biodegradable. Water filters in
general tend to not be biodegradable. Biodegradable things dissolve in water. So a biodegradable water filter would not last, as it
would dissolve. The Rena Ware filters can be thrown away with general waste, since the contaminants are permanently trapped
and will not be released.
TM
8- The Aqua✓HD technology these filters are based on will not change because it uses a process that occurs in nature (See
answer 1). So the current purchase will not be surpassed by technological advances and will be valuable for a long time.
9- Answers really depend on the model and actual issue. Ask for more information: What model are you looking to install? And
what in particular would you like help with?
10- This is not a question, it is a comment. Kindly ask the customer for a question, for example say: What question do you have?,
What is your concern?, or What other information would you like to have? Be ready to provide information on the savings and the
features of the Rena Ware water filters. To give this information to prospects and clients you can use the Water filters brochure
(AQ700).
AQ242MP WW (NO-CAL) 2242.01.0319 | 49
LEARNING ASSESSMENT
Answer questions 1-11. Then check your answers and add up your score.
WATER, ITS IMPORTANCE, FRESH WATER SOURCES
1. Numbers to remember. Answer each question with a number.
1. What percentage of fresh water is there on the Earth?
2. Of that, what percentage can we use?
3. How many glasses of water should we drink per day?
2. Check three benefits connected with drinking water:
a. Help the circulatory system
b. Regulate body temperature
c. Strengthen muscles
d. Improve sight
e. Transport nutrients
Score: 6
FILTRATION VS TREATMENT
3. Choose the right option.
The difference between water filtration and water treatment is that:
a. Treatment does not kill the contaminants, but filtration does.
b. Filtration kills the contaminants but does not remove them from the water, while treatment traps
the contaminants.
c. Filtration removes the contaminants by trapping them in a filter, while treatment kills the
contaminants but does not remove them.
4. Write three types of filtration:
a.____________________________________
b.____________________________________
c.____________________________________
5. Write three types of treatment:
a.____________________________________
b.____________________________________
c.____________________________________
Score: 7
50 | AQ242MP WW (NO-CAL) 2242.01.0319
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