FRONT PAGE
Vista & Gallery 47˚
Executive Summary Insert No of Number of staff usually Insert Financials 2 rotating menus – offering variety
Covers since launch allocated to Vista XXX since launch throughout the cruise to allow for
Authentic Italian Each Waiter has served multiple visits
Eatery with classic Demand has continued to XX Guests…! Total Incremental
ingredients rise and seating capacity has Revenue XXX Parmesan Wheel served at
been flexed where possible to the table
Storyboard – eat & allow for growth CSQ Result - Fleet Adding Theatre & Value
drink around Italy
Guest Share Consistent great scores – always room for improvement, Premium Ingredients
Menu continually Evening Distribution using guest comments to develop the menus to Beef Fillet
reviewed to ensure continuously improve Seafood
that we continue to
deliver to expectation Guests usually have a dwell time of
around 90 minutes
Growth in popularity –
hitting the right cord –
50% of seating & XX%
of overall guest service
in the evening
Oct 2015 Continual Development & Evolution – Review & Refine – Creating a Story
Marella Brief
& concept Feb 16 Dec 16 May 17 Dec 17 May 18 Feb 19
Development Gallery 47˚ DISCOVERY 2 DISCOVERY 2 Vista Concept EXPLORER Vista Menu Refresh
Gallery 47˚ Menu Sign Off Gallery 47˚ Gallery 47˚ Sign Off Vista Concept Sign Off
Concept Review Launch Launch
Dec 15 June 16 Feb 17 Oct 2017 Feb 18 Oct 2018 Review & April 19
Gallery DISCOVERY Gallery 47˚ EXPLORER Vista Refresh of Vista for EXPLORER 2
47˚Concept Sign Gallery 47˚ Menu Refresh - Marella Brief & concept Menu Sign Off MEX 2 Refreshed Vista
Off Concept Launch Sign Off Development - Vista Concept Launch
Dishes & Ingredients Guest Comments
Signature Desserts - Trio of Tiramisu / Affogato
Prime Ingredients
Future Strategy
Improve CSQ / NPS
Increase Revenue – Extra Dishes
Customer Engagement
Super Tuscan Reds