Oakfold House Welcome Booklet v1

During Your Stay at

oakfoldhouse.co.uk
015394 43239

Welcome to Oakfold House

Our aim is to make your stay at Oakfold House as
comfortable as possible, and we hope that you enjoy

our informal and friendly atmosphere.
We love the lakes, and because of this, we do our
best to provide an efficient and environmentally

friendly service. We endeavour to use locally
sourced food, and to make as much homemade

produce as we can.
This information pack provides some general
information about Oakfold House and the Lakes.
Thank you for choosing to stay with us at Oakfold

House.

Kind regards

Robert & Clare

Oakfold House at a glance...

Strictly no cooking or washing clothes within your room.
The closest launderette is in Windermere

Wifi Connect to Oakfold House Guest
Code Oakfold443239

Checkout Chcekout is at 10am. Please come and say
goodbye before you leave.

Breakfast Service 8.15 to 9.30am

Please complete your breakfast form showing what you would like for
breakfast and the time you would like to be seated and leave it in the
silver bowl at reception

We are a non smoking establishment.
Please flush only toilet paper and what nature provides down the toilet
(No wipes please).

About your room

Our bedrooms have been equipped to make your stay as comfortable
as possible. Each room has:
• Hairdryer
• Complementary bathroom toiletries
• A beverage tray that will be replenished on a daily basis
• LCD Television with Freeview
• Free Wi-Fi connection (Password = Oakfold443239)

If you have forgotten anything, please contact reception. We can
also provide upon request

• Iron & ironing board
• Fresh milk
• Please feel free to use the guest fridge. Labels to identify your
things are available.

Open flames and candles are forbidden within the rooms, and for
our guests comfort Oakfold House is a non smoking
establishment.
For the comfort of other guests cooking within the rooms is
strictly prohibited and takeaways are not permitted.

Room Cleaning

All rooms will be serviced every morning between 10am and
12.30pm to ensure your comfort. If guests wish, they may use
the Do Not Disturb sign. Unfortunately we may be unable to
service your room outside of these times, if you are still in
occupation.

If you would like your towels changed then please leave them in
the bath or shower tray.

We try to maintain an environmentally friendly business, and
ask that you consider this when thinking about a towel change.

Door Keys

All entrance doors are kept locked to ensure your security. We therefore
request that guests take their keys with them. Each set of keys will have a key
for the front door (main and car park entrance) and bedroom. If you lose your
keys, please notify us immediately . For your security and that of the other
guests, please ensure that you close all the entrance doors after you.

Special Occasions

For that special occasion, flowers, chocolates, wine and champagne can be
ordered. Please advise upon arrival, and we will do our best to organise
something for you.

Parking

If you are using the car park, please park within the markers. There are no
parking restrictions in South Craig and Beresford Road – just mind the
yellow lines.
We accept no responsibility for the loss or damage to vehicles or property
held.

Breakfast

We serve breakfast in the dining room from 8.15am until 9.30am.
We have limited seating and so to limit any inconvenience we try and stagger
the breakfasts to accommodate all of our guests.
A breakfast menu will be left under your door each afternoon. Please select
what you would like, detailing your room number, name and time that you
would like breakfast, and leave the form in the silver bowl at reception.

Water

The water within the bathrooms is safe to drink. If you would like water for
your day ahead and would like it from the kitchen, then please do let us know.
The water in the en-suite is very hot, please take care when using hot water
from the taps.

Wet Weather

Please remove muddy shoes / boots in the entrance porches. There is a shoe
rack within the main entrance where shoes may be kept, and umbrellas for
guest use.

Lost Property

If you think you have left or lost something after your departure, please let us
know and we will have a reasonable look for the item. Unfortunately we
cannot be held responsible for any loss or damage of personal belongings at
Oakfold House

Luggage Assistance

Both of us will be happy to offer any assistance that is required with your
luggage. Please ask.

Launderette

To avoid condensation, please don’t wash clothes in your room. There is a
launderette in Windermere Village.

Emergencies

Please read the fire procedures that are located within your room. If there is
an emergency please call us on 015394 43239, or press the bell by reception.
For doctors or police, please see the contact list.

In case of fire

Guests are asked to familiarise themselves with fire exits and the locations of
alarm call points.
In the event of a fire:
• Shout “fire” and operate the fire alarm
• Leave the building immediately
• Report to the assembly point

On hearing the alarm

• Leave the building immediately
• Report to the assembly point immediately
• Close all doors
• Do not collect any personal belongings
• Do not re-enter the building until authorised
• Roll call will be taken at the assembly point
• The assembly point is on the pavement of Beresford Road.

In the event of other emergencies:

Please ring the bell by reception, or call us on 015394 43239

Lakeland Activities & Attractions

We have a number of leaflets on the ground floor, these identify local sites
and activities. You will also see the Lakeland booklet in your room offering
ideas on places to visit and other activities.
There are also a number of walkers books in the lounge. Please feel free to
have a look through these for ideas, and do not hesitate to ask us for advice
on the local area.



Checking Out

It is sad when your break comes to an end, and we will be sad to see our
guests leave. However, to ensure that the next guests are able to access their
room at a reasonable time, our departure time is 10am. Please remember to
hand your keys in to us and ensure that your bill has been settled.
Please do speak to either of us about extending the departure time, we will
have a look at the availability and advise if possible.

Your return visit

If you would like to visit us again, then please contact us directly. We can
offer exclusive rates and deals.

Feedback

We love to receive feedback, and we are keen that other guests consider
staying at Oakfold House are able to see what you think of us. We are also
challenging ourselves to remain in the top 10 rated B&Bs on Tripadvisor.
Please help by leaving a review.

Restaurants & Eating Out

At Oakfold House we don’t serve evening meals, but there are many
restaurants in Bowness and we have listed a few below. All are within
walking distance. We can honestly say that we have not had a bad meal in
any of the restaurants that we have tried. Most seem to serve between 5pm
and 9pm. Don’t leave going out too late as you may miss out.

Jacksons Bistro West End

015394 46264
A comprehensive menu with many twists on well-loved
dishes and whatever you choose you won’t be
disappointed. Service is friendly and professional and a
very welcoming atmosphere has been created.

Porto Restaurant

3 Ash Street 015394 48242
Porto is one of our favourite restaurants and has an
array of different and experimental dishes. Located in
Ash Street, the seating is located indoors, and their
food is delicious. It is popular and you will need to
book.

Villa Positano

Ash Street 015394 45663
Villa Positano is a great italian in Ash Street. A
favourite of ours, this is very popular and is usually
busy and so you will need to book.

Pubs

There are many pubs in Bowness, and below are a few that we think are
worth a visit.

The Albert Hotel

Queens Square, 015394 43241
The Albert is a modern pub in the heart of vibrant Bowness.It offers an
extensive traditional and seasonal menu, and a large selection of carefully
selected wines and beers.

The Angel Inn

Helm Road, 015394 44080
This dog friendly pub has a great beer garden. If you get the right spot, you
have a great view of the lake. They have some nice ales and good food.

Hole in t’wall

Lowside, 015394 43488
A pub that has a lot of character and history, Charles Dickens is said to have
drank here, and there is a great fire place in the back room. A good selection of
beer and ale, and food too.

Useful numbers

Doctors

Windermere Health Centre, Goodly Lane, Windermere 015394 45159

Dentist

J.B Clough, 54a Main Road, Windermere 015394 46135

Hospital

Westmorland General, Burton Road, Kendal 01539 732288

Chemist

Boots, 10-12 Crescent Road, Kendal 01539 743093
Health Centre Pharmacy, Goodly Lane, Windermere 015394 43139

Police

Windermere 015394 43093

In case of emergency at Oakfold House, please ring the
internal bell downstairs or telephone 015394 43239

Oakfold House, Beresford Road, Bowness on Windermere,
Cumbria, LA23 2JG

Tel: 015394 43239
[email protected]

oakfoldhouse.co.uk