Page 43 Program Manager Special Task Special Task Special Task Special Task Assistant Program Manager Secretary Assistant Treasurer Program Coordinator Assistant Public Relation Public Relation Public Relation Public Relation Public Relation Publication and Promotion Publication and Promotion Eqnur Esna Farhana Farah Qurratuaini Aina Sofia Raihana Afif Ikram Fathul Munir Accomodation Accomodation Catering Catering Haziq Syazwan Fang Jiaxing Transportation Transportation indra Wijaya Eldamia Nurul Hidayah Aunie Husni Aina Najihah Nur Haziqah Hafizah Siti Nurhamizah Athira Izzaty Anis Sabrina Nur Izzah Adiba Mohamad Naqib Danial Aiman Nathalia Iqbal Aisyah Eizanurani AAssist. Treasurer thira Azhar TMGT 4313 ORGANISATIONAL CHART AProgram Manager hmad Faiz bin Jamaluddin Special Task Nadzratul Anisha Publication and Promotion Zulhilmi Jamli T M G T 4 3 1 3 | S U L A M - I I U M
PROGRAM MANAGER/ ASSISTANT PROGRAM MANAGER Monitor other committees Update project progress Finalized job scope Involved in every discussions Assigning job and tasks TMGT 4313 Page 44 JOB SCOPE BY BUREAU TREASURER Budget planning, financial reporting, record-keeping, managing income and outgoing funds Oversees all financial transactions and fundraising efforts in and out PUBLIC RELATION Contact all the stakeholders and related organizations Dealing with inquiries Engage with other teams to ensure that all communications and strategies are well delivered SPECIAL TASK Banner pickup Preparation of token of appreciation (TOA) for the VIPs Maps and direction PUBPRO/MEDIA Record pictures and videos for documentation Design banner for the event SECRETARY Prepared the proposal to OSDCE Prepared excuse letter Prepared the proposal for the dean's office Invitation letter to the VIPs and stakeholders involve Letter to OSEM Program report PROGRAM COORDINATOR Create itinerary Proofread itinerary Monitor implementation of program Notify high committee on the progress of the project FOOD AND BEVERAGES Contacted caterer Deal and negotiate the quotation Make sure that foods came on time Food allergy form TRANSPORTATION Transportation Form Ticket Booking Deal and negotiate ACCOMMODATION Make arrangement and facilitate the placement Deal and negotiate with the homestay owner for pricing and payment for the accommodation T M G T 4 3 1 3 | S U L A M - I I U M
Page 45 NO. NAME POSITIONS TASKS IN REPORT 1. Ahmad Faiz Bin Jamaluddin PM 1.Program Execution 2.Outcome Analysis: Environmental Sustanability 2. Aina Sofia Binti Mat Roni SECRETARY Outcome analysisCollaboration and Corporate social responsibility, 1. 3. Aisyah Eizanurani Binti Azhan SPECTA 1. Frangipani Sustainable Efforts 4. Anis Sabrina Binti Shamsuri F&B Environmental Management & Sustainability 1. 2.Project timeline 3.Conclusion 4.Editor 5. Danial Aiman Bin Roslee SPECTA 1.Goals & Objectives Natural and Cultural Resources 2. 6. Eldamia Yusriyanis Binti Riyandra TRANSPORTATION 1.Frangipani Hotel Achievement Component 2.Frangipani Program Execution 7. Eqnur Esna Farhana Binti Eshack APM 1.Accessibilities & Infrastructure 2.Board of Members 3.Editor 8. Fang Jiaxing PUBPRO Marketing 9. Farah Qurratu’aini Binti Khairul Idham TREASURER 1. Benefit of go-green 2. financial report 10. Indra Wijaya Bin Mahfud TRANSPORTATION 1.Community participation 2.LADA background 11. Mohamad Naqib Bin Mohd Yazid SPECTA 1.Project timeline 12. Muhammad Afif Ikhram Bin Azmin PC 1.Program Itinerary 2.Frangipani Products 13. Muhammad Fathul Munir Bin Mohammad Hairuddin APC 1. Issue and challengers in green practices 2.Program Itinerary TMGT 4313 INDIVIDUAL JOB SCOPE T M G T 4 3 1 3 | S U L A M - I I U M
NO. NAME POSITIONS TASKS IN REPORT 14. Muhammad Haziq Syazwan Bin Zulkefli PUBPRO 1.Background Program 2.Socio-culture sustainability 15. Muhammad Zulhilmi Bin Jamli TRANSPORTATION & PUBPRO 1.Background Program 2.Socio-culture sustainability 3.Program execution 16. Nur Aina Najihah Binti Azhar PR 1.Summary of finding CSR 17. Nur Athira Binti Mohamed Azhar ASSISTANT TREA 1.Frangipani Sustainable Efforts 18. Nur Athira Izzaty Binti Amiruddin ACCOMMODATION 1.Summary of finding 2.Frangipani stakeholder 3.Frangipani Program Execution 19. Nur Haziqah Binti Mohd Helmi PR Outcomes Analysis- Differences between green practices and non green practices 1. 20. Nur Izzah Adiba Binti Ismail F&B 1.Introduction, Accessibilities & Infrastructure 2.Job Scope by Bureau 3.Individual Job Scope 4.Editor 21. Nur Nadzratul Anisha Binti Rashidi Zamri SPECTA 1.LADA's background 2.Summary of findings CSR 3.LADA's program Execution 22. Nurul Aunie Husni Binti Ab Hakim PR 1,Collaboration and Corporate social responsibility, 23. Nurul Hidayah Binti Hezli PR 1.LADA Community Participation 24. Noor Hafizah Binti Deli@Dalri PR 1.Outcomes Analysis- Differences between green practices and non green practices 25. Raihanah Binti Ahmad Taufek ASSISTANT SECT 1.Outcomes Analysis CSR - Natural Resources Sustainability 26. Siti Nuur Hamizah Binti Mat Desa ACCOMMODATION 1.Programme Development 2.Summary of finding 27. Nur Nathalia Binti Mohd Iqbal SPECTA 1.LADA Marketing and Promotion TMGT 4313 INDIVIDUAL JOB SCOPE
TMGT 4313 Page 47 CONCLUSION In conclusion, the incorporation of corporate social responsibility (CSR) practices is crucial for sustainable tourism development. It enables businesses to contribute to society and the environment while ensuring their own long-term success. The activities and site visits conducted for this report have provided valuable insights into the practical implementation of CSR in the tourism industry. Through the visit to LADA Langkawi, we witnessed their commendable efforts in promoting sustainable tourism. Their initiatives showcased a dedication to environmental preservation and community engagement, serving as an inspiring model for other tourism stakeholders. Additionally, the CSR Beach Clean Up highlighted the negative impacts of improper waste management on Langkawi's delicate ecosystems. This experience reinforced the importance of responsible waste disposal and the need for collaboration among stakeholders to protect our natural resources. Furthermore, the visit to Frangipani Resort exemplified how businesses can integrate environmentally friendly practices while maintaining exceptional guest experiences. From energy-efficient systems to sustainable sourcing initiatives, the resort demonstrated that environmental stewardship is both feasible and beneficial for the hospitality sector. Overall, sustainable tourism development requires a comprehensive approach encompassing CSR, community engagement, and environmentally conscious practices. The activities and site visits in this report have underscored the significance of these elements and the positive outcomes they can achieve. It is essential for businesses, government bodies, and individuals to embrace sustainable practices and work together to create a future where tourism thrives in harmony with the environment and local communities. T M G T 4 3 1 3 | S U L A M - I I U M
TMGT 4313 REFERENCES Cross, D. 2023. The Future of Accessible and Inclusive Tourism: Unlocking The Potential of A Growing Market at the 2023 AITCAP Conference. Linkedin. Retrieved from https://www.linkedin.com/pulse/future-accessible-inclusive-tourism-unlocking-potentialdane-cross?utm_source=share&utm_medium=guest_desktop&utm_campaign=copy Sr, Stoneking, R. (2018). Sustainable Tourism Means Accessibility for Everyone. Linkedin. Retrieved from https://www.linkedin.com/pulse/sustainable-tourism-means-accessibilityeveryone-rick Page 48 T M G T 4 3 1 3 | S U L A M - I I U M
TMGT 4313 APPENDIX Page 49 DAY 1 DAY 2 FRANGIPANI RESORT CSR PROGRAMME AT KILIM GEOFOREST PARK T M G T 4 3 1 3 | S U L A M - I I U M
TMGT 4313 APPENDIX Page 50 DAY 3 DAY 4 GEOPARK DISCOVERY CENTRE MANGROVE TOUR BAT CAVE MAKAM MAHSURI LANGKAWI CRAFT KOMPLEKS T M G T 4 3 1 3 | S U L A M - I I U M