BPO vs. KPO Call Centers: Which Is Better?
Which call center is better, BPO or KPO? In this blog, we’ll discuss which is better for your organization. So, let’s get started. KPO or BPO are both outsourcing companies that often deal with call center operations. If BPO call centers handle processes on behalf of the client, then KPO call centers take information, knowledge, or data on behalf of the client company.
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