1 Nursing Times Vol 4, No 4 Nursing Times VOL. 4, NO. 4 DEC 2023 RafflesMedGrp RafflesHospital
2 Nursing Times Vol 4, No 4 TABLE OF CONTENT BEHIND-THE-SCENES’ STORIES Raffles Dialysis Centre 04 Hospital Management Asia (HMA) Award 06 Pressure Injury Prevention Awareness Day 08 RMG Dinner & Dance 14 NURSING EDUCATION World Skill ASEAN (WSA) 16 CLINICAL UPDATES aSSKINg 18 COMPLIMENTS FOR OUR NURSES 22 ON THE RADAR New Nursing Leaders and Nurses 28 NURSES’ BANK Christmas Wishes 31 CONTRIBUTING WRITERS Chief information officer Teo Kah Ling SNC Norazlina Hassan SNC Tracey Teo NC Jess Foo Kwan Tyng NC Masziahton NE Dira Haridas NE Nur Shida ANC Chen Dongli ANC Koh Jia Qian SSN Nur Su’aidah EDITORIAL TEAM Chief Editor: Lilian Yew, Chief Nurse MEMBERS Lai Kwok Fern, Senior Nurse Clinician II Wong Siew Fong, Nurse Clinician II Derek Tham, Acting Assistant Nurse Clinician Rathigka Subramaniam, Acting Assistant Nurse Clinician PRODUCED BY RMG Corporate Communications FOR NURSES BY NURSES Join the Singapore Nurses Association (SNA) All SNA Members receive: • Special rates for SNA and Chapter talks and seminars • Discounted registration fees for SNA hosted and partner conferences • Three issues of Singapore Nursing Journal (E-copy); Three issues of newsletter; SNA Connect (E-copy) • Lifestyle benefits (Please find out more at http://www.sna.org.sg/lifestylebenefits) SCAN FOR MORE DETAILS If you would like to submit an article or share a nursing story, please contact [email protected]
3 Nursing Times Vol 4, No 4 Chief Editor’s Note Raffles Nursing Times is a quarterly e-newsletter published by the Raffles Hospital, which serves as a unique platform for our nurses to stay connected. It highlights updates from our nurses and student nurses, and with these exciting contributions, we keep abreast of clinical practices, new technologies and arm ourselves with the latest and greatest from the nursing world. Through Raffles Nursing Times, we also hope to interact with Raffles nurses and stay in touch with our nursing friends from all walks of the field. This is an exclusive e-publication for nurses, prepared by Raffles nurses. In this issue, we feature the opening of our newly expanded dialysis centre, the Hospital Management Asia (HMA) Award, pressure injury prevention day, and last but not least, highlights from Raffles Medical Group’s Dinner and Dance. In addition, we will also share the World Skills Asean and clinical update on aSSKINg. The next issue of Raffles Nursing Times will be published in March 2024. If you have stories to share, please submit them before 1 February 2024. Mark your calendars and anticipate our next issue! Sincerely, Lilian Yew (Ms) Chief Editor “The most important practical lesson than can be given to nurses is to teach them what to observe” ~ Florence Nightingale Through Raffles Nursing Times, we also hope to interact with Raffles nurses and stay in touch with our nursing friends from all walks of the field. This is an exclusive e-publication for nurses prepared by Raffles nurses.
4 Nursing Times Vol 4, No 4 Behind-the-scenes Raffles Dialysis Centre Compassionate Care for Renal Health ‘BEHIND-THE-SCENES’ STORIES Labour Ward In Singapore, an estimated of six people are diagnosed with End Stage Renal Disease (ESRD) daily, resulting in the “Kidney Tsunami” phenomenon. With this current global health concern, the need for specialised facilities can never be overstated. Situated in the heart of the community, Raffles Dialysis Centre (RDC) commenced its journey with the intent of addressing the growing prevalence of patients diagnosed with ESRD. Our dialysis nursing team with Dr Christopher Leo at the opening of the new Raffles Dialysis Centre on 26 September 2023. Commemorating the opening of the new Raffles Dialysis Centre with a cake cutting ceremony. Written by: NC Jess Foo
5 Nursing Times Vol 4, No 4 ‘BEHIND-THE-SCENES’ STORIES Raffles Dialysis Centre In view of the increasing number of ESRD patients requiring dialysis, RDC has recently expanded its operations from five to 10 beds to accommodate the growing need of such facilities nationally. RDC offers a comprehensive suite of dialysis services that are approved by the Ministry of Health (MOH). This allows us to better suit the needs of the vast ESRD population. Beyond traditional Haemodialysis (HD), we also include Haemodiafiltration (HDF), High Dependency Haemodialysis (HDHD), and Peritoneal Dialysis (PD). Concurrently, RDC also provides dialysis services to both inpatients and tourists who require dialysis treatments while they are on holiday in Singapore. The comprehensive dialysis services provided by RDC also means that we are equipped with cutting edge dialysis machines, allowing us to provide various dialysis treatments to the extensive ESRD population. These dialysis machines are manned and managed by a team of highly skilled and professional dialysis nurses who have had years of renal experience to ensure that all patients receive the best possible care. RDC optimises the dialysis process by combining both technology and the competence of our nursing team to ensure our patients receive efficient and effective treatments that are comfortable for them. What truly differentiates RDC is our team of experienced and compassionate dialysis nurses and nephrologist. Besides being skilful and knowledgeable at what they do, they are also empathetic and understand what an ESRD patient has to undergo on a long-term basis – an arduous journey that is both mentally and physically challenging. Therefore, to enhance our patients’ experience at RDC, our team of nurses and nephrologist not only provide medical expertise, but also Patients who receive treatment at RDC can be assured that their well-being is always our utmost priority. Individualised treatment plans are drawn and catered to each patient’s unique needs to ensure the best possible outcomes. This includes scheduling of patient’s dialysis sessions, managing and titrating their medications, providing dietary advice, and modifying their treatment regime according to their blood test results. The dialysis nurses also commence and conclude patients’ dialysis treatment in the safest manner according to stringent standards of procedure every time patients come for their treatment. Our focus remains firm on patients’ overall health and comfort to ensure a good quality of life despite having to be on dialysis three times a week. All in all, RDC is more than a medical facility. It is a beacon of hope for ESRD patients who are battling against renal diseases. Over the years, we have earned the trust of our patients as we provide them with compassionate quality care. We aim to continue our mission to improve renal health and experience, as well as enhance the quality of life for countless ESRD patients. serve with excellence and IMPACT (Initiative, Mindset, Professionalism, Accountability, Communication, Teamwork).
6 Nursing Times Vol 4, No 4 ‘BEHIND-THE-SCENES’ STORIES Hospital Management Asia (HMA) Award Behind-the-scenes Hospital Management Asia (HMA) Award At the recent Hospital Management Asia Awards 2023 (HMA Awards) held on 6 September 2023, at Shangri-La Kuala Lumpur in Malaysia, Raffles Hospital (RH) was recognised with these two awards: Chief Nurse of the Year Award (Gold Winner) – Ms Lilian Yew, Chief Nurse Gold Award Winner for Patient Experience Improvement Category – Based on RH’s project titled “Implementing Person-centred Care Approach Using “WECARE” Project” The ceremony was attended by Ms Lilian Yew and Senior Nurse Clinician (SNC) Norazlina Binte Hassan, with the latter receiving the Gold Award on behalf of Raffles Hospital’s inpatient nursing team.
7 Nursing Times Vol 4, No 4 The Chief Nurse of the Year Award was introduced at the HMA Awards 2023 for the first time since its inception in 2002. Lilian was awarded the title in recognition of her contributions to the nursing profession, and for her successful efforts in leading the RH nursing team to receive multiple internationally-recognised nursing accolades and accreditations. During her winning speech at HMA 2023, Lilian shared: “I’m deeply honoured and humbled to win this prestigious award. This is truly a momentous milestone for me. It is not just a personal achievement, but it also represents the dedication, passion, and resilience of many nursing leaders. I would like to thank HMA for including this award category to recognise the work that a Chief Nurse does, which includes providing effective leadership and counsel to improve patient outcomes and the standards of nursing care.” ‘BEHIND-THE-SCENES’ STORIES Hospital Management Asia (HMA) Award The “WECARE” project, which won the Gold Award at HMA Awards 2023, was implemented by the RH nursing team with an aim to increase nurse-patient contact time by anticipating patient needs. The “WECARE” project saw a reduction in fall rates and an increase in customer satisfaction. For SNC Norazlina, the Gold Award was a reminder of the important work that nurses do. Receiving the award on behalf of the RH nursing team, she said: “This award wouldn’t be possible without the strong support and encouragement from Ms Yew, senior nursing leaders, and fellow colleagues whom I derived strength from and to ensure the success of the project. We hope our “WECARE” project can inspire more healthcare professionals and continue to improve patient safety and satisfaction in healthcare. Thank you once again to HMA for this recognition.” My name is Norazlina Hassan, I am a Senior Nurse Clinician. I started my career as a nurse in 2001 in one of the restructured hospitals. After 15 years, I decided to venture into private healthcare and that was when I joined Raffles Hospital in 2016. I have been in this profession for almost 20 years and I am still enjoying it. With the experiences I have gained during my service in a restructured hospital, I continue to nurture, share, and cultivate the good practices in Raffles Hospital. I am privileged to be given the opportunity to participate in the HMA Awards 2023.
8 Nursing Times Vol 4, No 4 ‘BEHIND-THE-SCENES’ STORIES Pressure Injury Prevention Awareness Day Behind-the-scenes Pressure Injury Prevention Awareness Day
9 Nursing Times Vol 4, No 4 In conjunction with the Worldwide Pressure Injury Prevention Day, we are glad to have successfully organised our inaugural Raffles Pressure Injury Prevention Awareness Day event on 8 November 2023. This event would not be possible without the help of a team of colleagues from Raffles Hospital – nursing educators, inpatient nurses, and occupational therapists. External vendors such as B Braun, Nestle, and 3M had volunteered to be a part of this event too. The main goal of this event is to incorporate the new gold standard framework with the “aSSKINg” acronym into our patient care standards to prevent Hospital-Acquired Pressure Injury (HAPI). To help participants learn better, we have organised interactive and informative booths for each letter of the acronym! The event has instilled a deeper understanding of the Braden scale assessment tool – accurate scoring and interventions, and various types of seat cushions, wedges, and sliding sheet for patients’ use including proper technique when using these products. Additionally, we have also learnt about the importance of nutrition, such as nutritional values and the types of available supplements, which some came with samples for those who were adventurous. Participants of the event were also taught the roles that “incontinence” and “giving information” play in preventing pressure injury within the hospital and the community. Raffles Hospital Wound nursing team: SSN Nur Su’aidah, ANC Koh Jia Qian and NC Masziahton ( Left to Right) Participants are required to spin a digital wheel to select a case scenario. A case scenario is given to each participant to do the Braden scale assessment. Participants going through a case scenario to match the Braden scale sub-scales. ‘BEHIND-THE-SCENES’ STORIES Pressure Injury Prevention Awareness Day
10 Nursing Times Vol 4, No 4 OT Koh Kah Yong explaining to participants about the different sitting positions to prevent pressure injuries Participants get to learn the use of hyper-oxygenated oil and foam dressing to prevent pressure injury. ‘BEHIND-THE-SCENES’ STORIES Pressure Injury Prevention Awareness Day
11 Nursing Times Vol 4, No 4 SN Alexie teaches participants on how to prevent medical related device pressure injury. NC Masziahton explaining to a group of nurses on how to use a slide transfer sheet to position a patient effortlessly. SN Tricia and OT Siah Heng Ni demonstrating the proper turning technique. Proper application of skin protectant provides an effective barrier that can help to prevent skin injury and maintain skin integrity. Skin protectants also help to protect against caustic and corrosive body fluids including liquid stool and gastric fluid, and create an environment that supports healing and improve the overall healthcare experience. ‘BEHIND-THE-SCENES’ STORIES Pressure Injury Prevention Awareness Day
12 Nursing Times Vol 4, No 4 By assessing a patient’s nutritional status, it helps in prescribing the right diet and nutritional supplements to them, and keeping them well hydrated as part of pressure injury prevention. Participants get to learn on the use of Arginaid, nutritional supplement specifically designed to assist with wound management. Helping our nursing staff to stay informed of the available resources that they can refer to for educating patients and caregivers on preventing pressure injuries. Giving Information: Give the patient, carer, or relative the SSKIN information in simple self-care plan Scan the QR code to find out more. ‘BEHIND-THE-SCENES’ STORIES Pressure Injury Prevention Awareness Day
13 Nursing Times Vol 4, No 4 The event was a good beginning to kick-off future events to share knowledge and skills, and help each other to stay updated with the latest standards of patient care. We would like to express our heartfelt gratitude to Chief Nurse Lilian Yew and Senior Manager Jaslyn Yeo for their invaluable support and encouragement in organising this event. Stay tuned for more teaching events and workshops next year. In appreciation of our colleagues’ attendance, we have prepared refreshments and gifts for them. All in all, our participants shared that they had a lot of fun at the event especially with the hands-on activities at the booths. Our key learning point for everyone is “pressure injury prevention begins with you”. Special thanks to: Nurse Educator team – SNE Wang Hong Wei, NE Dira, ANE Jai Vaishnavi, CE Nur Shida, and CE Ten Hui Wen Inpatient team – Lim Alexie Louie (ICU), Tricia Teo (WD 10), and Jasmine Hsu (WD 9) Occupational Therapist – Li Jian, Ng Choy Kuan, Siah Heng Ni, and Koh Kah Yong Supporting Personnel – Khine Myat Thu, Rosemary James, Tan Wei Xiang, Yika Tan, and Jonathan Khoo ‘BEHIND-THE-SCENES’ STORIES Pressure Injury Prevention Awareness Day
14 Nursing Times Vol 4, No 4 ‘BEHIND-THE-SCENES’ STORIES RMG Dinner & Dance 2023 Raffles Medical Group Dinner and Dance 2023 Written by: Mr Teo Kah Ling, Chief Information Officer Guests were greeted by this huge backdrop, which was equipped with both audio and lighting systems, as they arrived at the event venue. The effects aimed to create an immersive experience of the chosen theme for everyone.
15 Nursing Times Vol 4, No 4 What inspired the theme or concept for this year’s dinner and dance, and how did you bring it to life? For this year’s Dinner and Dance, we wanted to choose a theme that was familiar or current to most people; be it a movie title, sports, or world event. It happened that “Dungeons and Dragons”, which is a very popular and well-known title, was screened earlier in the year. We decided to adopt it as the theme. Its abbreviated form is also the same as the short form of Dinner and Dance (“D&D”). Additionally, “Dungeons and Dragons” is a fantasy genre. For staff who planned to dress to the theme would have a variety of choices such as thieves, wizards, warriors, and elves as depicted in the movie. Tell us about the culinary experience at the event. We have selected Fairmont Hotel as the event venue. The organising committee has paid close attention to ensure our staff get to enjoy a delicious spread of dishes that also catered to our Muslim colleagues. Kudos to the D&D committee for working hard behind the scenes to improve the overall D&D experience for everyone who attended. What were some key highlights from the D&D? We were happy to engage Kyle Ravin as the emcee for the event. Kyle is an experienced emcee and a professional DJ with ONE FM 91.3. Better known as The People’s Emcee, Kyle has been entertaining audiences across Asia Pacific by fusing magic and performance art with hosting. For the opening act, he performed the ‘fire eating’ act that thrilled the audience. Dr Phuah Sheng, General Practitioner from Raffles Medical, co-hosted the event with Kyle. The duo created a lively atmosphere that kept all the guests engaged throughout the event. Many of them later expressed that it was one of the best D&Ds they have attended. Prior to the event, Dr Phuah was involved in providing suggestions that helped the organising committee refined the activities planned for the D&D. ‘BEHIND-THE-SCENES’ STORIES RMG Dinner & Dance 2023 Dr Loo and Dr Loh made a grand entrance with a skit about slaying a dragon. This was followed by an opening speech by Dr Loo. “Raffles Got Talents” showcased performances by six teams formed by staff from the Singapore and overseas offices. What were the memorable moments or surprises during the event? There were many. For me, an unforgettable sight was when the emcee gathered all the guests near the stage for the grand lucky draw prize. The atmosphere was very infectious, and everyone was hyped up. That was the first time I saw the dance floor being filled with so many people at the same time during a D&D. Our colleagues did a “catwalk” wearing a new set of uniforms for our fontliners, which is slated to be launched next year.
16 Nursing Times Vol 4, No 4 WorldSkills ASEAN (WSA) 2023 NURSING EDUCATION WorldSkills ASEAN WorldSkills Singapore organised the 13th WorldSkills ASEAN (WSA) 2023 competition from 23 to 25 July 2023 at the Suntec Singapore Convention & Exhibition Centre. Over the course of three days, the Education and Career Guidance (ECG) sub-committee collaborated with various industry partners to organise ECG activities that targeted over 10,000 secondary school students, 6,000 PSEI students, and the public. Raffles Hospital was invited to come on board as one of the industry partners to conduct interactive ECG activities to engage students and the public to raise awareness of career opportunities and progression pathways in nursing. The main objective of our participation was to provide exposure about the healthcare industry, raise brand awareness of Raffles Hospital, and connect with youths and public to dispel any misconception about the healthcare industry. Educators and clinicians representing Raffles Hospital as an industry partner for WSA
17 Nursing Times Vol 4, No 4 Hand Hygiene Workshop – Seconds Save Lives The Nursing Education Department and AANC Arine from ward 10 worked together as a team to participate in the WSA. Clinical Educator Nur Shida and AANC Arine were led by Senior Nurse Educator Hong Wei who delivered eight sessions of hand hygiene workshops for more than 300 secondary school students. AANC Arine assisting a student to check if hand disinfection is done correctly using the Coucou box. Pledge cards were used as part of engaging students in remembering to perform the seven steps of hand hygiene. Administering Intramuscular Injection (IM) Hands-on Activity Acting Nurse Educator Jai Vaishnavi and Clinical Educator Hui Wen were led by Nurse Educator Dira to participate in a three-day exhibition booth to display career information on nursing and offer hands-on activity for participants, which was administering Intramuscular injection (IM). This helped to educate students and visitors about career opportunities and showcase the relevant skills needed for a nursing career. The students appreciated the valuable experiences and insights gained from the ECG activities. Education career guidance and networking are vital components in helping each student to navigate their academic and professional journeys. The career guidance provided students with insights into various educational paths and helped them to make informed decisions about their future. It also offered them valuable information about various nursing career paths and the skills required to succeed. Through networking with the students and teachers from various schools, it allowed us as educators to connect and empower them to make informed choices, develop their skills, and build valuable relationships that can shape their educational and career paths for years to come. Of course, the event was not without challenges. They were mostly preparing the overwhelming amount of information that needed to be presented and the logistics involved. However, we overcame this by working together and executing our respective roles as educators. Overall, the Nursing Education Department’s involvement at the WSA event was a successful and transformative experience. It provided us with essential insights, connections, and motivation. We are truly grateful for the exciting opportunity that was given to us and look forward to similar enriching experiences in the future. SNE Hongwei describing to the students on common areas that are commonly missed when performing hand hygiene NE Dira explaining the growth of nursing in Singapore and nursing career pathway that Raffles Hospital offers. Students engaging in a kahoot quiz and hands on IM injection activity with ANE Vaish and CE Huiwen ANE Vaish demonstrating administration of IM injection
18 Nursing Times Vol 4, No 4 CLINICAL UPDATES Implementation of aSSKINg Skin Care Bundle Implementation of aSSKINg Skin Care Bundle in Reducing Hospital Acquired Pressure Injury (HAPI) at Raffles Hospital In 2019, Raffles Hospital recorded an average incidence rate of hospital-acquired pressure injuries (HAPI) at 0.83 per 1,000 patient days, surpassing the targeted rate of 0.5. This prompted the initiation of a quality improvement initiative, leading to the implementation of the SSKIN care bundle that focuses on five key aspects of preventive care (Surface, Skin inspection, Keep moving, Incontinence, and Nutrition). The SSKIN care bundle, which was originally devised in 2004 by the Ascension Hospital system in the USA, has since become a widely recognised and respected standard for the prevention and management of pressure injuries. Since its implementation, the pressure injury incidence rate at Raffles Hospital has seen a remarkable 71 per cent reduction in 2020 and has consistently remained low to the present day. However, in a recent root cause analysis of HAPI incidence, wound care nurses observed that nurses encountered difficulties when conducting Braden scale assessments, leading to inaccurate Braden scoring and subsequent delays in implementing preventive measures. As a result, wound care nurses embraced the aSSKINg framework, which incorporated assessment and giving information components to address Written by: ANC Koh Jia Qian the importance of risk assessment and providing information to patient and caregiver on the care plan. This framework was subsequently adopted and improvised by the United Kingdom in 2012, which supported by robust evidence-based practices.
19 Nursing Times Vol 4, No 4 CLINICAL UPDATES Implementation of aSSKINg Skin Care Bundle Therefore, Raffles Hospital updated its current hospital policy in August 2023 to incorporate the aSSKINg framework, along with a concise summary of guidelines. It is now mandatory to initiate relevant preventive nursing interventions based on the aSSKINg framework once the total risk score is ≤15 and ≥16 but non-ambulating, unable to control body position and requires assistance in moving. The Braden Scale reassessment should be conducted every 72 hours for patients scoring ≤16 but non-ambulating, unable to control body position and requires assistance in moving and on a weekly basis for those scoring ≥16 who are ambulating independently. However, in the event of a change in medical condition or significant occurrences like post-operative recovery or prolonged procedures, reassessment should be promptly performed regardless of the initial score. Pressure injury brochures from the Health Promotion Board have been integrated into the hospital policy to facilitate the continued education of patients and their caregivers on pressure injury care. The turning chart has been revised to include a section for monitoring the condition of the skin. If there is any compromise in the integrity of the skin, nurses are required to document it in the wound chart for monitoring purposes. The purpose of this update is to help nurses maintain a heightened awareness of skin integrity during each patient turning, with the goal of achieving early detection and administering treatment before pressure injuries worsen. Additionally, an online training session has been conducted to acquaint nurses with the new aSSKINg guidelines. A well-structured training programme concentrating on the care of patients with skin damage will be scheduled bi-monthly, commencing in January 2024. The primary objective of this training programme is to enhance nurses’ understanding of caring for patients with skin tears, managing incontinence-associated dermatitis, and preventing and managing pressure injuries. Outcomes and Impacts: A monthly monitoring of the HAPI incidence rate assures the provision of high-quality care. In the event of a sudden increase of HAPI incidence rates, we will implement Plan, Do, Check, Act (PDCA) cycle to identify the root causes to improve on the interventions.
20 Nursing Times Vol 4, No 4 Make tomorrow better with a Curtin University Health Sciences degree in Singapore. Curtin Singapore is a trademark of Curtin University. CRICOS Provider Code 00301J. Curtin Education Centre ERF No: 200804822R (20-05-2022 to 19-05-2026) Make tomorrow better. Ranked top 100 in the World for Nursing by the QS World University Rankings by Subject in 2022 Curtin achieved QS Five Stars Plus rating, the highest available for a tertiary institution Curtin is ranked in the top 1% of universities worldwide by the highly regarded Academic Ranking of World Universities (ARWU) 2022 Part-time course offerings • Bachelor of Science (Nursing) Conversion Program for Registered Nurses (Top-up) • Graduate Certificate in Clinical Leadership • Graduate Certificate in Wound, Ostomy and Continence Practice • Graduate Diploma in Wound, Ostomy and Continence Practice • Master of Advanced Practice (Specialisation in Clinical Leadership) To find out more about Curtin Singapore course information, visit us at curtin.edu.sg and contact us at [email protected] or 6593 8000.
21 Nursing Times Vol 4, No 4 As of date, we are the only hospital in Singapore to receive Accreditation with Distinction for Nursing Continuing Professional Development (NCPD) from the American Nurses Credentialing Center (ANCC). In 2022, we have also received the NCPD Premier Award, the highest recognition awarded by ANCC. ANCC NCPD Accreditation with Distinction is awarded to organizations that demonstrate exemplary and innovative practices that go above and beyond the ANCC NCPD requirements. The ANCC formally recognizes organizations that provide high-quality nursing continuing professional development and ensures educational activities are designed using evidence-based criteria. By participating in NCPD learning provided by an ANCC accredited organization, registered nurses maintain continued competence in a rapidly changing health care environment. Organizations that achieve ANCC NCPD Accreditation with Distinction are committed to quality learning and are invested in your future. RAFFLES HOSPITAL IS COMMITTED TO LIFELONG LEARNING OF NURSES. (From left to right) Clinical Educator Nur Shida, Acting Nurse Educator Jai Vaishnavi, Senior Executive Khine Myat Thu, Chief Nurse Ms Lilian Yew, Senior Nurse Educator Wang Hongwei, Nurse Educator Dira, Clinical Educator Ten Hui Wen. Learn more about Raffles Hospital at www.rafflesmedicalgroup.com or ANCC NCPD Accreditation at nursingworld.org/accreditation
22 Nursing Times Vol 4, No 4 Bouquets for our nurses! Each nurse is a service ambassador in RMG, and they play an important role in shaping the Raffles Experience by delivering excellent service. Our service standards are based on Service with an I-M-P-A-C-T. We are pleased to share some of our patients’ heartfelt gratitude towards our nurses who have gone the extra mile to provide outstanding and seamless service.
23 Nursing Times Vol 4, No 4 Retolado Kristher Hanz Inpatient - Ward 9 (Medical / Surgery) You have a good team of nursing staff and leader like Hanz and Angelo. They attended to me patiently even when they were busy. I have never witnessed such a good team. I truly appreciate the service they have provided. Good management always comes with good staff. Kelly Ng Raffles Children’s Centre I called in after 1pm when Dr Chu was supposed to end her clinic session. Kelly and Dr Chu were very kind and helpful with my last-minute appointment request for my child. The appointment confirmation was swift and everything impressed me. Mama Gravy, Mama Alicia, Mama Helen, Mama Wong, and all ward 8 nurses. During my son’s recent stay at the hospital, I was truly impressed by the professionalism, compassion, and tireless efforts of the nursing staff. Their unwavering commitment to my son’s well-being was evident in every interaction I had with them. Their kindness and willingness to go above and beyond their duties made a significant difference in my son’s recovery process. I would like to thank the entire nursing team. Their ability to create a supportive and comfortable environment during such a challenging time is testament to their remarkable skills and caring nature. Thank you for maintaining such an exceptional team of nurses who truly makes a positive difference in the lives of patients. Belderol Alicia Lapining Modiyil Skariah Gracy Kutty Helen Ituralde Oso Wong Sea Lea Inpatient - Ward 8 (Paeds) Gloria Josephine Mary Michael Inpatient - Ward 8 (O&G) While discharging, she made me laugh a lot and was very helpful. She taught me the exercises that I should do, carefully explained the medication that was prescribed to me, and created a good environment. She created the human touch and care that was impressionable. My recovery got better by the day after coming home too. I have made the right decision to come to Raffles Hospital. Rose and Amutha stood out in their caring attitude. Both of them were very bright and cheery while attending to patients. There was an obvious difference in the way they carried out their duties by going above and beyond to make their patients feel comfortable. Well done and keep up the good work! Opon Rose Mae Barino Inpatient - Ward 10 I visited the clinic with my daughter who was suffering from an acute allergic reaction from something she ate. Even as we walked into the clinic, Angeline who was at the counter noticed that my daughter was unwell and attended to us immediately. Both Dr Chong and the nurse were not only very professional in taking care of my daughter, but they were both very kind and attentive. Due to my daughter’s symptoms, we had to stay in the clinic for about an hour as Dr Chong wanted to ensure that the medication was taking effect. During this time, both Dr Chong and Angeline checked in on us constantly. She took extra care of my daughter and ensured that she was comfortable. I would like to thank them for being so caring and wonderful. Angeline Sarah D/O Murugah Raffles Medical - Holland V
24 Nursing Times Vol 4, No 4 I wish to extend my deepest appreciation to Angelyne for taking care of me and providing me with medication just in time when I suddenly felt dizzy at the clinic. She attended to me immediately and measured my blood pressure. As my reading was slightly elevated, she brought me a cup of warm water and told me to take my blood pressure medication. Upon realising my discomfort, she arranged for me to lie down on a bed and came to check on me every now and then to ensure that I was doing fine. She even provided me with plastic bags in case I felt like throwing up. After my doctor’s consultation, Angelyne offered some advice regarding my diet, and called to check in on me later in the day. Thank you, Angelyne, for the care and attention you gave me at the clinic. I truly appreciate it. Angelyne Tan Raffles Internal Medicine Centre I had an episode of epilepsy and was sent to Raffles Hospital. I was very well taken care of by Angelo who was very attentive, professional, and excellent at what he does. Thank you for everything. Well done! Nurse Diane gently dressed my wound and comforted. Her tender care had lessen my pain. She provided clear instructions for my medication and wound dressing after discharge. It was a wonderful experience. Raynera Rianna Almario Raffles Neuroscience Centre All the frontline staff especially the receptionists and the payment staff were very pleasant and patient. There was no sign of impatience even when patients or their family were taking more time than usual to get their queries answered. All the staff were extremely professional, attentive and went out of their way to make me feel at ease during my procedure. I would like to commend Nurse Anna for her thoughtful and reassuring care. Thank you. Agatep Anna May Brillantes Inpatient - Ward 8 (O&G) Javier Diane Caccam Raffles Medical - Ang Mo Kio I was attended to by Carol several times at the clinic. She was very friendly, calm, and patient, and knew her job well. Carol would never forget to smile at everyone who entered the clinic. She was also proactive in attending to patients’ needs and queries, and leads her peers by setting good examples. Carol appears to like her job very much as she was seen to serve her patients with sincerity. For such a good staff, I feel that she deserves to be promoted. Keep up the good job, Carol. Thank you for your good service to me, my family, and other patients. Thank Raffles medical. Thank you, Carol. You are the best! Cusap Angelo Mercado Inpatient - Ward 13 Carol Lee Raffles Medical - Loyang Point Li Ting is polite, meticulous and takes good care of her patients when taking blood. She makes the environment very pleasant and not stressful. Sum Li Ting Raffles Health Screeners
25 Nursing Times Vol 4, No 4 I would like to give my full appreciation to the attentive nurse at the front desk who attended to me. She empathised with my situation and gave me her full attention towards my needs. She even allowed me to change my appointment schedule if I needed. The customer journey I had was definitely a very positive one. Jenelyn Liban Junco Raffles ENT Centre Eli and Wena were very helpful and patient despite me ringing repeatedly for help to pour water and going to the toilet. Concerned that I was feeling cold, I was given an additional robe to wear when I was wheeled for my X-ray. I have experienced excellent service from the moment I entered the business office, staying in the ward, to the operating theatre, and getting discharged. Villarma Wenaleen Figueroa Lagubana Eli Wayne Abella Inpatient - Ward 9 (Medical / Surgery) I am grateful to Mercy and Sarah who were very patient while performing cannulation on me despite many attempts. It was not easy because I was badly bruised from previous attempts by an RMO. Mercy and Sarah came back after and tried. They found a small vein that could be used. It was challenging but they were gentle and managed to get the cannula in one attempt! Special thanks to them who were very responsive and cheerful in attending to me each time I “buzzed” for assistance. I needed to use the toilet frequently and they were very brisk in coming around to assist me with that. Mosendo Sarah Jane Asna Baura Mercy Mae Falcon Inpatient - Ward 9 (Medical / Surgery) Eric always loves to help even with small issues without being asked. He would do it willingly. His service standard definitely stood out and he is an excellent nurse. Special thanks and appreciation to Eric for entertaining me and making my hospitalisation feel special. Excellent service. Thank you, Eric. Allera Eric Ababon Inpatient – Ward 13 Cho Hui Zen Celine Go Inpatient - ICU Celine was extremely friendly and assuring. Hui Zen was reassuring and comforted me when I was sad. I would like to compliment the ICU team of nurses for their very warm attitude. Their continuous care, reassurance, and teamwork were admirable and are very important for my recovery. My wife and I would like to thank Sister Yu, SN Gillian, SN Lim Chia Shing, and SN Kiranjit for their care and help during our stay. It was a dramatic night for my wife and I. We were actually feeling hopeless, but they did a brilliant job taking care of us and encouraging us simultaneously, which made so much difference to us! They kept telling us to think positively, shared their story and kept us warm, which made us feel that there is light at the end of the tunnel (especially sister Yu who made us feel that we were part of her family). This team definitely is an asset to Raffles Hospital and how Raffles Hospital will be able to differentiate from the others. Thank you once again! Yu Chunyan Gillian Poon Lim Chia Shing Kiranjit Kaur Jangir Singh Inpatient - Ward 8 (Labour Ward) Celine is very caring, attentive to even the smallest details, and genuinely concern about the well-being of her patients. She is also very emphatic and cheerful, which are very important qualities especially for patients in ICU. We can also see that she is very friendly and respectful towards her colleagues and the doctors. Both my husband and I are grateful and appreciative for all the staff in ICU, especially Celine and her team. Celine Go Inpatient - ICU
26 Nursing Times Vol 4, No 4 I am writing to convey my gratitude and thanks to Staff Nurse Hersey for the excellent and professional service I have experienced during my visits to Raffles Skin & Aesthetics. Throughout my visits, she was very cheerful, courteous, and she went the extra mile to meet all my needs and concerns. Such a great commitment and passion in healthcare industry should be commended highly. Keep up the good work and excellent service, Ms Hersey. Rathugamage Hersey Condes Raffles Skin & Aesthetics I would like to compliment staff nurse Marie Jo during my 3-day stay in Raffles Hospital. She was helpful, patient, dedicated in her job. She treated the patients in Ward 13 with great respect and cheerfulness. She made my stay a happy one as she made me feel at home. I really appreciate her help, love, and concern. I wish her happiness and all the best. Dimaano Marie Jo Pua Inpatient - Ward 13 I am very grateful to Gonzales Leona Diamante. She is the first person I am at ease with during blood drawing. I am really happy. The first blood draw was successful and made me laugh out of the pain. I used to feel uncomfortable because my blood vessels were too fine that it was difficult to find them. The pain can be very unbearable, but this time was painless. Her skill is matchless! Gonzales Leonila Diamante Raffles Medical - Shaw Centre Caballes Ma Ria Karlyn Lai Raffles Fertility Centre Dear Nurse Ria, Thank you, Ria, and the nurses at Raffles Fertility Centre for making it such a smooth journey for me. I appreciate your patience, friendliness, and comforting presence in the OT. Thanks also to Dr Seng for such a professional bedside manner and sharpness. A little token of my appreciation and all the best to you. I would like to recognise and compliment the following staff who went above and beyond my expectations in medical care and exemplary service. Staff nurses from the labour ward, Kiranjit, Aminah, and Sara. During my delivery, the aforementioned staff were patient, reassuring, and professional. Kiranjit Kaur Jangir Singh Sara Binte Hussain Gonzales Leonila Diamante Inpatient - Ward 8 (Labour Ward) Raffles Medical - Shaw Centre I arrived at the clinic with a broken slipper and sought help from the clinic staff. They assisted to check with the specialist clinics if they could offer me any disposable or bedroom slippers, but that was none available. The staff nurse then offered me a roll of surgical tape to temporarily mend my slippers so that I could continue walking before I get a new pair of shoes. While it seems like a small gesture, it was certainly thoughtful and I am very appreciative of it! Ng Cath Chin Raffles ENT Centre Dear Staff of Raffles ENT Centre, thank you for your excellent care throughout my diagnosis and consultations at your centre. I am truly grateful for the patience in addressing my concerns and queries. Special mention to Cath for personally chasing my letter of guarantee in time for my surgeries. Thank you for being a caring nurse. You are truly the best.
27 Nursing Times Vol 4, No 4 Gilian Poon Inpatient - Ward 8C (Female Surgical) Gillian was one of the first nurses who came to my care when I first got admitted and I have to say she was very attentive to my condition and came in often to make sure I was okay. Whenever I had questions, she would also answer them, which made me feel very assured. I loved how swiftly she moved too, which showed her expertise. It was so fitting that she was the last nurse on my discharge day. Even when she was giving me lots of information, she made sure to pause after every topic so that I would not be overwhelmed. Thank you, Gillian! I would like to congratulate Nurse Rose on the outstanding and exceptional service that she has rendered during my visits to Raffles Skin & Aesthetics. Throughout my visits, she was very cheerful, courteous, and went the extra mile to meet all my needs and concerns. Indeed, her dedication, passion and excellent service in the healthcare industry must be commended highly. Keep up the good work, Ms Rose. Kudos. Romero Rosemarie Soliven Raffles Skin & Aesthetics I would like to give a special shoutout to Sister Helen. She has left me with a wonderful impression as she guided me on how to breastfeed properly, which was such an overwhelming experience for any first-time mum. I wish we could just bring her home because she gave that motherly care for mothers who were getting intimidated on what to do. I also wanted to say thank you to both Aminah and Helen for seeing us to our Grab car upon discharge. I was probably not thinking straight, but I wished I gave them hugs and said proper goodbyes. Cruz Helen Espina Inpatient - NNICU & Nursery As the children’s centre was not yet opened, I went to the maternity ward / nursery early in the morning. My baby was attended to by Staff Nurse Suni Matthew from the maternity ward / nursery and I would like to recognise and compliment Suni for her care and excellent hospitality, which have exceeded our expectations. She assured and guided us on how to care for our baby properly. Mathew Suni Inpatient - Ward 8C (Female Surgical) I would like to give a special shoutout to Sister Aminah. She was the first familiar face I saw when I went into labour because she was the one who was conducting the antenatal class that I attended back in July. Her infectious smile gave me the reassurance that everything would be okay while I was pushing the baby out in the delivery room and wheeling me into our room after I delivered the baby. She was also the nurse who handed my baby to me once I got stitched up by Dr Han, which I found very touching and even took our first family photo. Aminah Binte Ramli Inpatient - Ward 8 (Labour Ward) Chung Poh Yoke Idrina Binte Ismail Ng Bee Ling Inpatient - Day Surgery The moment I stepped in the day surgery ward I was greeted warmly. I noticed that all the three nurses working there were lively and had lots of passion and in their work. They genuinely cared for the well-being of their patients. They also had good anticipation of patients’ needs, as they constantly kept an eye on me and whether my drowsiness was wearing off. Kudos to all of them. My sincere thanks to them and I really appreciate their commitment and all they have done.
28 Nursing Times Vol 4, No 4 ON THE RADAR On the Radar Let us welcome our nursing leader and new nurses for this issue! Tracy Teo Senior Nurse Clinician Ward 10 I had the privilege of working at National University Hospital for seven years in the renal ward. During the course of my service, I completed my Advanced Diploma in Nephro-urology Nursing and was also trained as a Clinical Instructor. My next career opportunity was with the National Kidney Foundation, where I worked as a Dialysis Centre Manager for three years, after which I started working as a Peritoneal Dialysis (PD) Community Support Programme Nurse Clinician for 11 years. After that, I joined Khoo Teck Puat Hospital as a Nurse Manager in one of the specialist outpatient clinics. During the COVID-19 outbreak, I was assigned to set up and manage the Emergency Department P3. Prior to joining Raffles Hospital, I was working at Ang Mo Kio Thye Hwa Kwan Hospital as a Nurse Manager. I was fortunate to be able to work in the acute, step-down care, as well as community care throughout my nursing career. It gave me a broader understanding of Singapore’s healthcare system. In my current role at Raffles Hospital, I am one of the ward’s supervisors at Ward 10, as well as a PD Nurse.
29 Nursing Times Vol 4, No 4 ON THE RADAR Chen Dongli Assistant Nurse Clinician Ward 10 Nursing has been by ambition since I was a child. I dedicated 15 years of my career in a restructured hospital before I left. During which I completed my Advanced Diploma in Nursing (Medical-Surgical). Over the course of my career, I have encountered both joy and sorrow, achievements and setbacks. But never have I once thought about giving up nursing. Raffles Hospital has bestowed upon me a remarkable opportunity to embark on a fresh journey as a leader. I am committed to continuous learning and wholeheartedly dedicating myself to advancing the organisation’s success. Hello everyone! I am Nur Shida from Nursing Education Department. I have joined the Raffles family for six months now. Before joining Raffles Hospital, I have worked in restructured hospitals and in a local polytechnic. I had the opportunity to guide and supervise students when I was a Clinical Instructor, and this made me want to embark on the education track. When Raffles offered me the position of a Clinical Educator, I knew that I had to strike the iron while it’s hot. It has been a fulfilling journey thus far. When I am not working, I am busy attending to my three kids. I enjoy travelling and doing both Zumba and Yoga during my free time. Nur Shida Clinical Educator
30 Nursing Times Vol 4, No 4 ON THE RADAR Chai Wing Mei ICU Staff Nurse I Su San Ward 9C Senior Enrolled Nurse II Vatsala S Ambrose Ward 10 Patient Service Officer Orge Margarete Ramones Ward 10 Staff Nurse II Togores Sarah Jean Audal Ward 8 Staff Nurse I Nuha Izzatiy Binti Ahmad Ward 10 Staff Nurse I Bascompte Joann Marie Sanchez Ward 10 Staff Nurse II Delos Santos Vince Rafols Ward 9B Staff Nurse II Pizon Jeanine Nastaie Ward 10B Staff Nurse II Nur Sa'adiah Binte Wan Aziz Ward 8D Enrolled Nurse I Gunasekaran Sangardevi NICU Staff Nurse I Varghese Minu Ward 8 Senior Enrolled Nurse II Savania Pearl Janine Joson Operating Theatre Staff Nurse II Regalado Nina Angela Pingol Ward 13 Staff Nurse II Wang Dai Hwa Ward 8 Staff Nurse II Fecundo Rodjen Claire Traje Ward 9B Staff Nurse II Rasvinder Kaur A/P Karnail Singh Operating Theatre Senior Staff Nurse II Let’s welcome our new nurse joinees for the month of October - December 2023
31 Nursing Times Vol 4, No 4 NURSES’ BANK MERRY CHRISTMAS Sending heartfelt appreciation for all the sacrifices you have made to provide a safe and welcoming environment for new families. Your dedication does not go unnoticed. Merry Christmas! Helen Cruz Espina Principal Lactation Consultant NNICU & Nursery
32 Nursing Times Vol 4, No 4 NURSES’ BANK MERRY CHRISTMAS May the magic of Christmas fill your heart with gratitude and warmth for the incredible work you do. Thank you for being there for new mothers and their little ones. Wishing you a joyful and peaceful Christmas season. Your commitment to providing quality care to families is truly inspiring. Esther, Senior Enrolled Nurse Wishing you a joyful and peaceful Christmas season. Your commitment to providing quality care to families is truly inspiring. Pei Chin, Senior Staff Nurse Your strength, patience, and kindness make a world of difference to the families who entrust their care to you. Wishing you a merry Christmas and a rewarding year ahead! Xiaohan, Enrolled Nurse Inpatient Ward 8 (O&G) Thian Jan Kian Senior Staff Nurse Labour Ward
33 Nursing Times Vol 4, No 4 NURSES’ BANK MERRY CHRISTMAS During this holiday season, may you find moments of rest and joy amidst the busy days. Thank you for your unwavering commitment to the wellbeing of every patient. Chiu Ai Moi Senior Nurse Clinician II Paediatrics May the spirit of this festive holiday bring you well-deserved moments of joy and rest. Thank you for making the O&G ward a place of comfort and support for new mothers and their babies. Cindy Khor Hsin Lin Acting Assistant Nurse Clinician Ward 8 (O&G)
34 Nursing Times Vol 4, No 4 NURSES’ BANK MERRY CHRISTMAS As the holiday season approaches, I find myself reflecting on the warmth and joy that comes with being surrounded by loved ones. It’s a time for us to embrace the spirit of giving, to create lasting memories, and to appreciate the blessings that enrich our lives. May this Christmas bring you an abundance of laughter, peace, and togetherness. Let us treasure each shared moment, bask in the glow of love, and carry the spirit of hope and goodwill into the new year. Merry Christmas to you and your cherished family, may your hearts be full and your homes be blessed with happiness. Chauhan Ankush Healthcare Assistant I Ward 13 May all that is beautiful, meaningful, and brings you joy be yours this holiday season and throughout the coming year! Wishing you a white Christmas! (And when you run out of white, just open a bottle of red). Nicole Chloe Thomas Senior Staff Nurse II Labour Ward
35 Nursing Times Vol 4, No 4 NURSES’ BANK MERRY CHRISTMAS Derek Tham Acting Assistant Nurse Clinician Ward 10 Christmas is a time of love, caring, and sharing. As nurses, caring is the very essence of our job. Nurses give so much love and care to their patients, but most of us are unable to spend the season with their loved ones. Thank you for the sacrifice in making the world a better place. While you are unable to spend time with your actual family, hopefully you will find comfort among friends and colleagues. Merry Christmas to all. Wishing everyone a festive merry Christmas and happy new year! Here’s to spending time with your loved ones this year and to my family, love you all loads and merry Christmas! Karen Look Staff Nurse II, Ward 13 The spirit of Christmas is a sweet, internal race that testifies the power of kindness and charity. May the spirit of love, peace, and joy fill our hearts and homes. Merry Christmas to my loving family and friends. Retolado Kristher Hanz Zubiaga Staff Nurse, Ward 13
36 Nursing Times Vol 4, No 4 NURSES’ BANK MERRY CHRISTMAS To all my family and dear friends whom I am blessed to have in my life. May this Christmas bring love to your heart and fill your home with peace and joy throughout the new year! Cheepulla Sashikala Healthcare Assistant, Ward 13 In this celebration of Christmas, I would like to pay tribute to my deceased father whom the rest of my family and I extremely miss every day. He told us that honesty is the best policy, and urged us to live by the golden rule, which is to treat others as we wished to be treated. When it came to handling work matters, he emphasised that we should give our best regardless of whether anyone is watching or how small the salary might be. His message was clear: we are paid to do our jobs, so we must work diligently. My thought for everyone, we must love our parents while they’re still here with us. I wish for everyone and my Raffles family to stay in the pink of health. May we continue to be a blessing to others. Kanpai! Sibal Cheryll Ocfemia Senior Staff Nurse I, Ward 13 To our esteemed nurses, merry Christmas! Your compassionate care and unwavering commitment to our patients is truly remarkable. May this holiday season fill you with the same warmth and happiness that you bring to our workplace every day. As we celebrate this special time of year, we want to send our warmest Christmas wishes to the nurses who work tirelessly to keep our healthcare facility running smoothly. Your dedication does not go unnoticed. Happy holidays! Tracy Teo Senior Nurse Clinician II, Ward 10
37 Nursing Times Vol 4, No 4 NURSES’ BANK MERRY CHRISTMAS Christmas is a season I always look forward to when I was growing up as a kid. The presents, friends, blockbuster movies screen on TV, choral singing in church, and NO school! However, things changed when I was called to be a nurse. Working shifts, managing my own finances, missing out social events, and taking steps towards adulting. Looking back, I have been receiving so much from the people I loved. My family who brought me up to be a responsible adult, the church that I have grown up in to be a spiritually mature Christian, preceptors who guided me when I was a student nurse, and Raffles Medical Group that had supported me financially for my studies. Now it is the time of giving to all who I adore. Christmas is not about giving and receiving gifts. It is about the birth of Jesus Christ whom God had sent into this fallen world to be the light for all of us. Therefore, with this spirit of sacrifice, I also celebrate it by giving the light of love to those who need it most. To love, treasure, and perform to the best of my abilities in my role as a nurse, playing a part in the healthcare team, and to make a positive impact to patients’ lives. Merry Christmas to all and may the spirit of giving bring joy and meaning to whatever you do in Raffles! Paul Tang Staff Nurse I Ward 10 As you extend your care to others during Christmas, may you also be embraced by the love and gratitude of those who deeply appreciate your unwavering dedication. Your commitment to providing compassionate care, even amidst the holiday season, is truly remarkable. Arine Ruizhen Gao Acting Assistant Nurse Clinician, Ward 10
38 Nursing Times Vol 4, No 4 NURSES’ BANK MERRY CHRISTMAS Lee Pei Boon Senior Staff Nurse I ICU May this Christmas season bring you and your loved ones an abundance of happiness, love, and peace. Cherish the moments, savour the laughter, and create beautiful memories. Wishing you a joyous and unforgettable Christmas filled with warmth and togetherness! Celine Go Staff Nurse ICU As the snowflakes fall and the lights twinkle, may your heart glow with the spirit of Christmas. May this holiday season be a time of love, gratitude, and reflection. Merry Christmas to you and your family, and may the coming year be filled with blessings and success.
39 Nursing Times Vol 4, No 4 NURSES’ BANK MERRY CHRISTMAS During this magical time of the year, may the true meaning of Christmas fill your heart with hope and joy. Let the love of family and friends surround you, and may your days be merry and bright. Sending warm wishes for a wonderful Christmas and a happy new year! Desiree Medina Bellen Senior Staff Nurse I ICU As the year comes to a close, may you find serenity in the beauty of Christmas. May the twinkling lights and festive cheer bring peace to your soul. Wishing you a holiday season filled with love, laughter, and the company of cherished ones. Merry Christmas and a prosperous new year! Wong Siew Fong Nurse Clinician ICU
40 Nursing Times Vol 4, No 4 NURSES’ BANK MERRY CHRISTMAS Kindy Desiree Conducto Ibanez Enrolled Nurse Raffles24 Acute & Critical Care Merry Christmas, and my wish is for the emergence of people with enormous energy. I realised that we only need a small reset to start thinking ‘us’ instead of ‘me’. Now more than ever, we need everyone to recognise that we’re in this together. Happy holidays! May you celebrate the yuletide season filled with happiness, peace, and joy! May Santa Claus never forget our much deserved gifts. Rachel Alba Staff Nurse, Raffles24 Acute & Critical Care This year may not be the same as I will not be able to spend the holidays with you. However, I’m sending my warmest wishes to each and every member of my family on this Christmas. On this special occasion, may God shower his love and fill our hearts and our home with peace and happiness. Feliz Navidad! Have a blessed Christmas, from my family to yours! Diang Janine Inah Bigomia Enrolled Nurse, Ward 9
41 Nursing Times Vol 4, No 4 NURSES’ BANK MERRY CHRISTMAS I may not around this holiday, but it doesn’t mean any less special. All these miles between us cannot stop the love I have towards all of you. I wish for God to shower his love on all of you and fill your hearts and our homes with happiness and beautiful memories to cherish. Let us be thankful to our Christ on this Christmas season for all his blessings on our family. Wishing you all the timeless treasure of Christmas, the warmth of home, love of family, and company of good friends. Merry Christmas and happy new year everyone. Rivera Sonny Lou Azores Healthcare Assistant Ward 9 To my favourite person Inang. Although we may not be able to spend this holiday season together, I still think of you and you will always be in my heart. May your Christmas be filled with joy, love, and many happy moments. Always remember that we love you so much and may the Lord bless and protect you always. Happy Christmas! De La Cruz Jomar Ramos Staff Nurse Ward 9 Wishing my family in Philippines a Christmas overflowing with love, happiness, and good health to everyone. I love you with all my heart. Merry Christmas! Lagubana Eli Wayne Abella Senior Staff Nurse Ward 9
42 Nursing Times Vol 4, No 4 1. https://the-awards.co.uk/2023/en/page/home-awards 2. Terms and conditions apply. Visit www.kaplan.com.sg/course/bachelor-of-sciencenursing-top-up for details. 3. SNB (2018a) Code for Nurses and Midwives. Singapore: SNB. 4. SNB (2018b) Core Competencies of Registered Nurse. Singapore: SNB 5. SNB (2019) Scope of Professional Nursing and Midwifery Practice. Singapore: SNB 6. https:// www.healthprofessionals.gov.sg/snb/accreditation-of-nursing-education-programmes/accredited-nursing-programmes/post-registrationprogrammes - Accreditations remain subject to accreditation providers. Kaplan Higher Education Institute is not responsible for any changes in accreditation requirements or loss of accreditation status not attributable to Kaplan Higher Education Institute. Kaplan Higher Education Institute SSG/CPE Registration Number: 198600044N | Period of Registration: 17 Aug 2022 to 16 Aug 2026 Why Enrol in Our Programme Accredited by the SNB6 Broad range of assessments used across the curriculum such as assignments and projects Fully taught by qualified and registered nurses from Northumbria University Blended-learning delivery catered to nurses (2-weekend block teaching every 6 months) 8 Modules Relevant to Nursing in Singapore • Research as Evidence for Nursing Practice • Innovations in Healthcare • Teaching and Learning • Health Promotion • Healthcare Law and Ethics • Nursing Older People with Complex Needs • Health and Physical Assessment • Leading and Developing Practice Make A Difference. Find out more at nursing.kaplan.com.sg The Bachelor of Science Nursing (Top-up) Degree programme supports the ongoing development of Registered Nurses and incorporates the following Singapore Nursing Board (SNB) guidance and regulations: • Code for Nurses and Midwives (SNB, 2018a)3 • Core Competencies of Registered Nurse (SNB, 2018b)4 • Scope of Professional Nursing and Midwifery Practice (SNB, 2019a)5 The programme has 4 unique modules that are particularly relevant to Nursing in Singapore. These are Health Promotion, Innovations in Healthcare, Leading and Developing Practice, and Nursing Older People with Complex Needs, aimed at empowering nurses and cultivating the next generation of Nursing care leaders through evidence-based practice and innovation to address the needs of the Singapore population and changing local demographics. Enjoy an Education Grant of S$1,0802 for the January 2024 intake Nursing Degree Advance your career with a Times Higher Education University of the Year 1
43 Nursing Times Vol 4, No 4 For further enquiries, please go to psb-academy.edu.sg Applicants must hold a current nursing certificate or diploma from a recognised nursing school or tertiary education institution and is currently employed as a registered nurse and hold a valid practising certificate with the Singapore Nursing Board. Admission Requirements $160 Application Fee February 2024 August 2024 Upcoming Intake Course Fee (incl GST) SNA Members: S$ 21,196.59 Non Members: S$23,551.76 Undertake your Bachelor of Nursing (Top-up) degree with La Trobe University in Singapore via online learning and supported face-to-face classes with La Trobe University academics. The Bachelor of Nursing course is the longest running degree conversion programme in Singapore. Started by Singapore Nurses Association with La Trobe University in October 1997, the programme has graduated more than 1000 registered nurses. The course is equivalent to the Bachelor of Nursing degree course conducted at La Trobe University in Australia and students who successfully complete the course will receive the same award. The course is accredited by the Singapore Nursing Board and conducted in partnership with Singapore Nurses Association/ Nurses Learning Hub and PSB Academy. Advance Your Nursing Career In Partnership with CRICOS Provider Code: 00115M
44 Nursing Times Vol 4, No 4 “For us who Nurse, our Nursing is a thing, which, unless in it we are making progress every year, every month, every week, take my word for it we are going back. The more experience we gain, the more progress we can make.” -Florence Nightingale WHAT IS NURSING? Nursing can be described as both an art and a science; a heart and a mind. Nursing is more than a career. It is a calling. NURSING @ RAFFLES The nursing team at Raffles is closely-knitted. Our nurses come together to care for our patients. Our nurses are given opportunities to develop and build on specialised areas of interests, and are encouraged to pursue lifelong learning. A NURSING CAREER WITH RAFFLES Find out more about the career development track and opportunities.