To Know

TO KNOW Housekeeping Dial 5
Please contact Housekeeping if you require additional items such as transformer, preferred
HOTEL INFORMATION cleaning/service timing and others. If you would like the bed sheets to be changed, please
display the Green Program Card on the bed in the morning. Housekeeping will wash any towels
Baby Cots/Baby Sitting Services Dial 5 found on the floor. Please hang towels you want to reuse.
Please contact Housekeeping for assistance (subject to availability).
Beverage Dial 5 Meeting Services
Coffee/tea making facilities will be replenished during routine room cleaning. If you require For assistance in planning your next meeting, banquet or event, please contact our Catering
milk capsules or additional replenishments, please contact Housekeeping. Water from the taps Office at catering@fourpointssingaporeriverview.com or call our Operator (dial 0) to connect
is safe for drinking as Singapore features one of the world’s best quality tap waters. Soft drink you to our Catering Sales team. You’ll find 1,109 square meter of flexible space that can
vending machine is available on Level 5 at retail price. accommodate up to 350 attendees for all occasions. This includes a 388-square-meter
Car Rental Dial 3 ballroom and nine meeting and function rooms. All rooms are equipped with Wi-Fi, intelligent
Limousine and taxi services available upon request. Please contact our Bell Counter. lighting systems and stage lights, ceiling mounted projectors and screens with dedicated AV
Disinfection of Guest Rooms Dial 5 system with full-range professional audio speakers.
In order to maintain an optimum level of hygiene in our hotel, all guest rooms are disinfected
and pest-controlled on a regular basis. Please do not be alarmed when our disinfection team Newspapers (Online)
moves from room to room. If you have any queries, kindly call Housekeeping. Get complimentary access to the latest happenings by logging on to the Hotel’s WIFI.
Dry Cleaning and Laundry Dial 5 You are ready to browse at www.sphpub.com.sg from your laptop, tablet or mobile device.
Same day services are available for collection before 11:00 am. Collection from 11:01 am will
be ready the next day. Laundry bags and lists are available in your clothing drawer. Please refer Phone Calls Dial 0
to laundry list for details and contact Housekeeping for collection. Alternatively, Self-service For calls within Singapore, first dial 9, then the local number. For International Direct Dial
washer/dryer is available at the Laundrette on Level 5. Change for coins is available at the Front Telephone, you may call directly using IDD Call Code 7001 (International) or 702 (Malaysia).
Desk. Alternatively, call our Operator for assistance.
Emergency or Medical Service Dial 4
In case of Emergency, please contact our Front Desk. Doctors are on call 24 Hours. Safe Box
Guest Services Dial 4 In-room safe is located within your wardrobe. There are additional safe boxes at the Front Desk.
Currency exchange, postal and courier services are available at Front Desk.
For credit cards, we accept Visa Card, Mastercard, JCB, Diner’s Club, China Union Pay Swimming Pool/ Steam Room/ Gym
and American Express. Please contact the Front Desk for the assistance you need. The Outdoor Pool and Steam Room on Level 5 are open from 7:00 am to 9:00 pm. The Gym on
the same level is open 24 hours daily. Security lock is operated by your guest room key card.
Four Points by Sheraton Singapore, Riverview
Wheel Chair Dial 3
Please contact Bell Counter for assistance (subject to availability).

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FIRE SAFETY INFORMATION SECURITY INSTRUCTIONS

When you check in Your safety and the security of your personal property are of the utmost concern to us.
Please take note of the following: Locate the nearest fire exits. Count and remember the number If you notice anything of a suspicious or alarming nature, or have need of any special
of doors between the exits. Open exit doors and examine the staircase layout. Locate the assistance, please contact the management. We urge you to take advantage of the
nearest fire alarm call point and fire extinguisher. Inspect your room. Study the layout of your following suggestions:
room and determine anything that might help or hinder possible emergency exiting. Read all Safeguard your room key card as you would your residence key.
fire emergency information provided, including the layout on the back of the door. If your room key card is lost, report it to the Front Desk immediately.
Lock your door from the inside while occupying the room. Use the safety latch.
Evacuation plan Be sure the guestroom door is locked before retiring or leaving the room.
If you discover fire or smoke inside your room, call the Front Desk (dial 4) and give them your Never admit repair persons without checking with management.
location (name, room number). If the door is not hot, open it slightly and look in both directions Never admit persons with unsolicited deliveries.
for the nearest exit sign. Exit the room and close the door behind you. Alert others in the area if Do not leave valuables inside parked vehicles.
possible and activate the nearest fire alarm call point. Walk to the nearest stairway (do not use Do not discuss plans for staying away from the hotel in front of strangers.
the elevator) and exit the building. Follow all instructions announced over the public address Do not leave your luggage unattended while checking out.
system. Do not panic. If smoke is present, stay low. Do not attempt to pack your belongings. Do not leave your key card in the room.

If your door is hot
If the door is hot, do not open it. Call the Front Desk (dial 4) and state your room number. Stuff
wet towels or clothes under the door and in air vents to keep out smoke and fumes. Remain
calm, and wait for further instructions. If you cannot exit, your room is the safest place to be.
Beat at the door or signal the people below from the window to attract their attention.

If you are caught in smoke
Take short breaths and crawl to escape as the air nearer the floor is cleaner and less likely to
contain deadly gases.

Four Points by Sheraton Singapore, Riverview

TO DO Sentosa Island  (65) 6736 8672
Sentosa is an idyllic resort island with pristine beaches, world-class attractions, sea sports, golf
LOCAL ATTRACTIONS and retreats. There are endless activities to indulge your every interest. Its biggest attraction,
Imbiah Lookout offers something for everyone; thrill seekers can take a ride on Skyline Luge
Adventure Cove Waterpark  (65) 6577 8888 Sentosa; nature lovers can explore the walking trails and wonders of Butterfly Park & Insect
Promising endless splashes of fun, Adventure Cove Waterpark is an aquatic adventure park Kingdom or learn about flora and fauna on a guided tour of Sentosa Nature Discovery. For some
with something for everyone. Feel the adrenaline rush as you zoom down thrilling waterslides, culture, you can try Images of Singapore. The sporty side of you can enjoy a game of beach
such as Southeast Asia’s first hydro-magnetic coaster. You can chill out at the Bluwater Bay volleyball on Siloso Beach, ride the barreling waves at Wave House Sentosa and at night fall, be
wave pool, grab a tube and journey down Adventure River or snorkel over a colourful coral reef awed by Songs of the Sea, a multi-sensory extravaganza.
with 20,000 friendly fish or wade amongst dozens of rays as you touch their velvety wings.
8 Sentosa Gateway, Singapore 098269.
Open daily: 10:00 am to 6:00 pm Singapore Flyer  (65) 6333 3311
The Singapore Flyer, standing at 165 metres tall, is a giant observation wheel that is one of the
Gardens by the Bay  (65) 6420 6848 largest in the world. It offers a breathtaking panoramic view of the Singapore city skyline – from the
Gardens by the Bay features cooled flower domes, multiple heritage-themed outdoor gardens East Coast to Marina Bay, the city to Sentosa and beyond.
and two lakes. Ranging in height from 25 to 50m, the Gardens’ 18 Supertrees are basically 30 Raffles Avenue, Singapore 039803.
Open daily: 8:30 am to 10:30 pm (last flight at 10:15 pm)
vertical gardens covered in bromeliads, ferns and tropical flowering climbers. Two of the trees are
connected via an aerial walkway with amazing view of the Gardens and beyond. Singapore Zoo  (65) 6269 3411
18 Marina Gardens Drive Singapore 018953.
Open daily: 5:00 am to 2:00 am With over 3,000 animals in their natural spacious habitats, you can experience an exciting
ecological adventure at the Singapore Zoo. You will be thrilled by the various entertaining and
Night Safari   (65) 6269 3411 educational shows and adventures at the Singapore Zoo, which is one of the most popular
Night Safari, the world’s first wildlife park for nocturnal animals, is a nine-time winner of Singapore attractions for kids.
the Best Visitor Attraction Experience, awarded by Singapore Tourism Board. Embark on a 80 Mandai Lake Road, Singapore 729836.
Open daily: 8:30 pm to 6:00 pm (last ticket sale at 5:30
fascinating journey around the eight geographical regions of the park and see over 1,000 pm).
nocturnal animals as they gaze and hunt in natural environments.
80 Mandai Lake Road, Singapore 729836. Open daily: 7:15 pm to 12:00 midnight (last Universal Studios Singapore®   (65) 6577 8888
admission at 11:15 pm) Universal Studios Singapore® is South-East Asia’s first Hollywood movie theme park. You
can experience 24 movie-themed rides and attractions, 18 of which are unique to Singapore.
River Safari  (65) 6269 3411 The themed park’s highlights include Revenge of the Mummy™, Transformers: The Ride,
River Safari is Asia’s first and only river-themed wildlife park. Occupying 12 hectares, the park Madagascar: A Crate Adventure™, Jurassic Park Rapids Adventure® and Battlestar Galactica:
is home to over 150 plant species and 5,000 aquatic and terrestrial animals representing 300 HUMAN vs CYLON™. You will also find an amazing array of shows and movie sets in the theme
species, including one of the world’s largest collections of freshwater animals. You will be inspired park.
to appreciate and protect fragile freshwater ecosystems, which are home to endangered species 8 Sentosa Gateway, Singapore 098269.
Open daily: 10:00 am to 7:00 pm
such as the Giant Panda and Mekong Giant Catfish. These magnificent animals are housed in
themed exhibits that mirror eight river habitats from the Mississippi to the Amazon.
80 Mandai Lake Road, Singapore 729836.
Open daily: 10:00 am to 7:00 pm (last admission at
6:00 pm)

Four Points by Sheraton Singapore, Riverview

SHOPPING Raffles City Shopping Centre
Close to historic and tourist sites, Raffles City Shopping Centre is built on the site of a renowned
Bugis Junction former school (Raffles Institution), a downtown shopping at its finest. The mall has a number of
Bugis Junction, located above Bugis MRT Station, features Singapore’s first glass-covered, air- luxury and designer stores such as Omega, Cortefiel and Tommy Hilfiger, among others. You will
conditioned shopping streets amidst a nostalgic architectural setting. From Straits Chinese-style also find big department stores like Marks & Spencer and Robinsons, and other fashion chains.
facades to shop houses with five-foot walkways, Bugis Junction exudes a touch of historical
charm while serving the needs of the modern shopper. Suntec City
Listed by the Guinness Book of Records in 1998 as the largest fountain in the world, the
Chinatown Fountain of Wealth is located within one of Singapore’s largest shopping malls, Suntec City. This
For a shopping experience that blends traditional Chinese heritage with contemporary offerings, shopping mall is connected seamingly to Suntec Singapore Convention & Exhibition Centre and
Chinatown is a must-visit venue on your trip to Singapore. The heart of Chinatown is a bustling, engages over 350 retail and dining outlets.
colourful mix of old and new, from family-run goldsmiths and medicine halls, to textile stores and
dim sum restaurants. Popular bakeries like Tong Heng Oriental Pastry on South Bridge Road, tea The Shoppes at Marina Bay Sands
houses, such as Kwong Chen on Sago Street and hawker stalls, are also housed in this precinct, The Shoppes at Marina Bay Sands is designed as the premier retail shopping mall in Asia with its
making Chinatown a well-balanced heartland. refreshing mix of cutting edge and emerging labels and internationally renowned luxury brands.
It boasts close to 93,000 sqm of retail space with over 300 stores and F&B outlets, including
Great World City numerous luxury duplexes for boutiques such as Ralph Lauren, Chanel, Cartier and Prada.
Only a 10 to 15 -minute walk, the nearest shopping mall from Four Points by Sheraton Singapore,
Riverview is the 400,000 sqft Great World City. It is a one-stop family shopping mall with an exciting VivoCity
array of products and services that include dining, fashion wear and accessories, beauty and hair As the city’s largest retail and lifestyle destination, VivoCity is one of the best shopping malls in
services, gifts, electronic goods and banks. You can catch the latest movies at the mall’s 6-screen Singapore. It is an imposing part of the country’s plethora of shopping options. Located next to
Golden Village Cineplex, enjoy a variety of local food at its food court and shop for groceries at the the water across from Sentosa Island, the mall is beautifully set up as an easy-going and fun
Cold Storage supermarket. shopping destination.

Liang Court NIGHTLIFE
Situated at the renowned Clarke Quay along the Singapore River, Liang Court offers a unique
“Asia Fusion by the River” shopping experience with great dining and entertainment options. Robertson Quay and Clarke Quay
Besides a varied choice of cuisine from as many as 20 different restaurants and dining outlets, Four Points by Sheraton Singapore, Riverview, seats along Robertson Quay, the most upstream
there is Meidi-Ya (supermarket), Kinokuniya (bookstore) and Audio House (electionics) genres. of the three wharfs on Singapore River. Lined with restaurants serving a diverse range of
cuisines, Robertson Quay is also host to a number of watering holes offering up stunning views
Little India of the river. For those looking for a heart pumping good time, take a walk down Clarke Quay to
Staying true to its identity, Little India is one of the most colourful and attractive places to visit in find the best parties, music and club experiences.
Singapore. It is home to Mustafa Centre, a 24-hour shopping mall on Syed Alwi Road. Mustafa
Centre consists of a supermarket and a departmental store, retailing over 300,000 items from Club Street and Ann Siang Hill
jewelry, clothing, watches and books to household appliances and electronic goods. Tekka Situated just outside of the main Chinatown area and conveniently close to the Central Business
Market is another must-visit for those looking for an authentic local experience. District, Club Street and Ann Siang Hill is considered one of the hottest neighbourhoods in
Singapore. This area promises an array of trendy bars and intimate diners to stylish boutiques
Orchard Road and even a hidden park for a stroll after a night of fun.
Spanning almost 2.2 km, the famed Orchard Road is a one-way street flanked by distinctive
shopping malls on both sides. The popular shopping malls along this Singapore’s famous shopping Keong Saik Road
haven include 313@somerset, ION Orchard, Lucky Plaza, Mandarin Gallery, Ngee Ann City, Keong Saik has successfully transformed itself from a notorious former red light district in
Orchard Central, Paragon, Plaza Singapura, Shaw House and Wisma Atria. the 1960s into a one of the most happening dining strip in Singapore. Located between New
Bridge, Kreta Ayer and Neil Road, Keong Saik Road offers a range of hip restaurants, bars,
Four Points by Sheraton Singapore, Riverview dessert places and cafes. Keong Saik Road is a comfortable 1-minute stroll from Outram MRT.