Public Programme Softskills Big Tech

OUR SERVICES:

Big Tech Sdn Bhd is a Bumiputera company that
provides a wide range of Training Solu�ons that

focuses on three core areas
ICT training including e-learning solu�ons,
cer�fica�on and non-cer�fica�on programmes;
So�skill and Personal Development programmes

including Leadership, Team Building and
Mo�va�on; and Quality Management Solu�ons,

including ISO programmes, Lean Six Sigma and
Organiza�onal Excellence series.

B TBIG TECH SDN BHD

PCAULBENLDICARPSREOPTGERMABEMRM- DEE-CSEOMFBTERSK2I0L1L9S

PROGRAMME SCHEDULE Target Group Quarter

# Programme Title Manager
Executive
Supervisor
Support Staff
September
October
November
December

A Human Resource Development

1 Competency-based Interview Techniques 3-4 9 - 10
9 - 10 17 - 18
2 Developing Competency-based Training Module 1-2 18 - 19
13 -14 8-9 5-6 3-4
3 Evaluating Training Effectiveness and Impact
15 - 16
4 Human Resource Management(HRM) for New HR Personnel

5 Kaedah Analisis Keperluan Latihan Berasaskan Kompetensi

6 Strategic Talent Management and Succession Planning for
Organisational Excellence

7 Strategic Training Management for HR and Training Professional

B Supervisory & Leadership Development

1 Kaedah Komunikasi Berkesan untuk Penyelia 4-5 9 - 10
9 - 10
2 Memimpin Pasukan Kerja ke arah Prestasi Tinggi 2-3 18 - 19
8-9 17 - 18
3 Strategi Mengendali Pekerja Bermasalah

4 Teknik Penyelesaian Masalah untuk Penyelia

C Administration & Support

1 Pembangunan Sekretari Profesional 16 - 17
5-6
2 Pengendalian Aduan & Pelanggan Bermasalah 12 - 13 18 - 19
10 - 11 19 - 20
3 Pengendalian Telefon Secara Professional 15 - 16
22 - 23 6-7
4 Pengurusan & Penulisan Minit Mesyuarat

5 Pengurusan Pejabat Secara Efektif

6 Pengurusan Rekod & Sistem Fail

7 Perkhidmatan Kaunter & Pelanggan Berkualiti

D Personal Mastery & Self-Development

1 Budaya Kerja C.E.M.E.R.L.A.N.G 22 - 23 18 - 19
9 - 10
2 Effective Interpersonal Communication Skills 3-4 6-7
8-9 18 - 19 17 - 18
3 Ethics & Integrity for Frontline Leaders 3-4 15 - 16 3-4
9 - 10 5-6
4 Managing Work & Time Effectively/Pengurusan Masa & Kerja secara 20 - 21
Berkesan 13 -14
23 - 24
5 Membina Kecemerlangan Hidup & Kerjaya (Work-Life Balance)

6 Pengacaraan Majlis Secara Profesional

7 Persediaan Menghadapi Persaraan

8 Personal Retreat for Inspiring Strategic Manager (PRISMA)

9 Profesionalisme dalam Penampilan Diri & Etiket Sosial

10 Professional Events & Functions Management

E Masterclass

1 Coaching & Emotional Excellence 25 - 26 12 - 13
19 - 20
2 David Allen's Getting Things Done 2-3
8-9
3 Design Thinking 18 - 19
26 - 27
4 HR Analytics 17 - 18

5 Rhythm-Based Learning Activities for Training Professional

F Technical & Manufacturing

1 Cost of Poor Quality (COPQ) 11 - 12
18 - 19
2 Design Failure Mode Effects Analysts 22 - 23
24 - 25
3 Lean Methodology 20 - 21
26 - 27
4 Measurement Systems Analysis (MSA)

5 Process Failure Mode Effects Analysts

6 Six Sigma

All dates quoted are subject to change
*All modules can be conducted In-House and tailored to your specific needs. For full brochure or details of each modules, please go to our website at www.bigtechmalaysia.com

PROFESSIONAL CERTIFICATE PCREORFETSSI FIOINEADL
Training Management

Module Title
1 Strategic Training Management / Pengurusan Latihan Strategik
2 Training Needs Analysis / Kaedah Analisis Keperluan Latihan
3 Developing Competency Based Training Module / Membangunkan Modul Berasaskan Kompetensi
4 Evaluating Training Effectiveness & Impact / Menilai Keberkesanan Latihan

Supervisory Management PCREORFETSSI FIOINEADL

Module Title
1 Effective Supervisory Skills / Kemahiran Penyeliaan Efektif
2 Supervisor as Effective Communicator / Komunikasi Berkesan untuk Penyelia
3 Supervisor as a Problem Solver / Kemahiran Penyelesaian Masalah untuk Penyelia
4 Building and Leading High Performance Team / Memimpin Pasukan Kerja Ke Arah Prestasi Tinggi
5 Handling Difficult Staff / Strategi Mengendali Pekerja Bermasalah

Office Management PCREORFETSSI FIOINEADL

Module Title
1 Effective Office Management Skills / Kemahiran Pengurusan Pejabat Efektif
2 Record Management & Filing / Pengurusan Rekod & Fail
3 Office Interaction & Telephone Skills / Pengendalian Telefon Secara Professional
4 Business Correspondence / Penulisan Surat Rasmi
5 Managing Meetings / Pengurusan & Penulisan Minit Mesyuarat

B TBIG TECH SDN BHD

+603 7932 4769
[email protected]
h�p://www.bigtechmalaysia.com