PIPMC - Flipbook

Claims Consultancy

What we have done

EPIC of Phase 1 of The New Engineering, Procurement &
NGL Support Campus at Construction for Rumaitha
Mesaieed, Qatar North CO2 Injection Project

The client involved in a major oil and The overall scope of the project was to Engineer,
gas project in Mesaleed, Qatar faced Procure and Pre-commission & Commission to all
complex problems through adverse the facilities that needed to be installed to ensure
climatic conditions, work suspensions, proper CO2 injection in Rumaitha.
variations, redesign of an electrical The project also investigated and mitigated the impact
network, differing site conditions, of CO2 injection on the existing Rumaitha facilities.
additional works, delayed payments,
prevention and late access to site. The project is located on the Rumaitha fields, 50km
PIPM consultants were able to obtain southwest from Abu Dhabi.
a 453 day extension of time and
QR 70,000,000.00 as a prolongation Internal Roads at Various
cost. Locations in Al Ain, Stage
16/ Contract 1
Al Ra’idah Housing Complex
Project (RHC) - Package BP- In a large-scale internal road project in Al Ain, the
01, Jeddah KSA client entrusted PIPM to handle a delay dispute.
We were able to clearly illustrate and establish the
In a high profile oil and gas project in the Kingdom contractor’s entitlement for the suffered disruption
of Saudi Arabia, PIPM was consulted to prepare an through Earned Value Analysis. The modeled
extension of time claim. analysis rendered a claimable amount of almost AED
41,000,000.00 in compensation.
The exceptionally complicated claim comprised
technical events arising out of work suspensions, Engineering, Procurement
additional works, complete redesign of corrosion and Construction (EPC)
monitoring and leak detection systems, site access works for transfer pumps
delays, delayed approval of engineering submittals installation - Green Diesel
and changes to specifications and inspection Project, Abu Dhabi
levels. Our experts worked closely with the client
at every stage and successfully substantiated the Our client faced significant delay in the installation
claim of SAR 25,500,000.00 and 255 days as of transfer pumps in a complicated EPC contract in
extension of time. Abu Dhabi.

PIPM was able to substantiate and demonstrate PAGE 26
an extension of time for completion claim of 1142
days along with an associated USD 2,000,000.00
in prolongation cost resulting from unforeseen
conditions, delayed engineering approvals and
various changes to the scope of work.

Claims Consultancy

‫ﻡ‬.‫ﻡ‬.‫ﺍﻟﺭﺍﺋﺩ ﺍﻟﺩﻭﻟﻳﺔ ﻻﺳﺗﺷﺎﺭﺍﺕ ﺍﺩﺍﺭﺓ ﺍﻟﻣﺷﺎﺭﻳﻊ ﺫ‬ Cost Management

QCS

ISO 9001:2008 REGISTERED

International Projects Management Consultant L.L.C.
Innovative Management. Exceptional Performance.

Cost Management

Maintain Budgets
Increase Profits
Monitor Costs

PAGE 2

The Pioneer difference stems from We help develop more robust
our holistic and integrated approach cost estimates for tenders and curtail
to cost management. We understand cost overruns from acceptance to
the cost control cycle and its impact completion.
on the life cycle of the project.
Our management accountants
Our capabilities help improve the analyze even our best practices to gain
accuracy of project cost estimation, new perspectives and insights to help
project cost control and cost effective further reduce costs, while increasing
project procurement. quality and value.

PAGE 3

Our systems enable us to anticipate,
detect and control all the factors
impacting cost and value for money.

PAGE 4

Cost Management

How we can help

• Develop accurate cost estimates and analysis. Increase Profits
• Implement cost control procedures.
• Evaluate change and variation orders. Problems that arise unexpectedly can wreak havoc
• Plan effective procurement. with a construction company’s profit margin.
• Assess progress and evaluate payments.
• Earned value management. Most of these problems are difficult to predict and
resolve. Cost escalations erode profits. Our proven
Stay within Budgets methods are designed to combat cost escalations
and increase profitability for stakeholders. We
The aim of cost control is to produce the best consult in planning, streamlining communication
possible buildings within the budgets. and monitoring costs to increase profitability.

Despite best efforts to deliver the project within pre- Monitor Costs
determined time, cost and quality considerations,
actual project performance may differ. The range of During the execution phase, monitoring costs,
activities, interrelatedness of activities, uncertainty, project controls and record keeping maintain the
interdependence and the degree of stakeholder financial health of a project.
interests makes staying within budgets a challenge.
For true control and monitoring, we convert the We utilize cost monitoring as an indicator of value
detailed cost estimate to a project budget and at every phase of a project. If unprofessionally
adopt it as a guide for management. We see the managed costs escalations can spiral out, affect
numbers at every stage and empower the clients budgets and reduce profitability and even impact
to stay within the budgets. the viability of a project. Our attention to detail and
ability to investigate makes our solutions a prudent
investment.

Construction of the National Center Jebel Ali Airport Development, Protection Works of the Marina PAGE 5
of Meteorology and Seismology, Dubai Square, Al Reem Island,
Abu Dhabi Abu Dhabi

Ferrari World, Abu Dhabi

PAGE 6

Cost Management

What we have done

Construction of Ferrari Experience and Welcome
Pavillion, Yas Ferrari Island Development

Covering an area of 86,000 square meters, Ferrari World Abu Dhabi is the
world’s largest indoor theme park and Middle East’s leading tourist attraction.
PIPM consultants conducted all quantity takeoff services and quantification for
this prestigious project. Our cost management services created synchronized
and comprehensive project views resulting in enhanced value and tangible cost
savings for the client.

Construction of Saraya Al Falcon Eye, Masdar City,
Aqaba resort, Jordan Phase A, in Abu Dhabi

The project covers approximately 634,000 square Falcon Eye is a unique venture in Abu Dhabi. PIPM
meters of a master planned development combining assisted in the quantification and cost estimates for
hotels, shopping, dining, entertainment, cultural the varied works of the project.
activities and freehold residences while adding 1.5 km
of new beachfront to the city of Aqaba. Our approach included exhaustive site measurements
monitored by a project specific team of specialists.
In a joint venture with the region’s top ranked Through our professional cost management services,
construction companies, PIPM provided cost the client was able to substantiate and successfully
management to the 8 project zones resulting in settle the valuation of varied works.
substantial savings to the client.

PAGE 7

Claims Consultancy

‫ﻡ‬.‫ﻡ‬.‫ﺍﻟﺭﺍﺋﺩ ﺍﻟﺩﻭﻟﻳﺔ ﻻﺳﺗﺷﺎﺭﺍﺕ ﺍﺩﺍﺭﺓ ﺍﻟﻣﺷﺎﺭﻳﻊ ﺫ‬ Dispute Management

QCS

ISO 9001:2008 REGISTERED

International Projects Management Consultant L.L.C.
Innovative Management. Exceptional Performance.

Dispute Management

Good management is the art of making problems so
interesting and their solutions so constructive that
everyone wants to get to work and deal with them.
- Paul Hawken

Lower Costs
Faster Settlements
Practical Solutions

PAGE 2

Construction delays cause losses Despite best practices, disputes
for both owners and contractors. may arise in any project. Our
Pioneer manages all case aspects experts manage all aspects of a
from raising a dispute notice to the case from raising a dispute notice
final resolution. till the arbitration award. Pioneer’s
experience and cultural intelligence
Our advice on dispute avoidance has delivered efficient, effective and
and ability to guide you on the proper professional solutions in dispute
procedural law and substantive law resolution. Our advise on dispute
with proven impartiality, has earned avoidance and ability to guide clients
us a solid reputation in dispute on the proper procedural law and
resolution. substantive law along with a proved
impartiality has earned us a solid
With us, you can be confident that reputation is dispute resolution.
all measures are appropriately In an environment of escalating
employed to reserve your rights in litigation costs Pioneer provides
all contractual proceedings. In an quick, practical and economical
environment of escalating litigation settlements.
costs, we provide quick, practical
and economical alternatives to PAGE 3
dispute resolution.

Our experience and cultural intelligence
have swiftly and effectively solved
convoluted disputes as we always focus
on solving the root cause before it spirals
into a costly crisis.

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Dispute Management

How we can help

• Decide among settlement options of Faster Settlements
acceptable terms, arbitration and litigation.
Pioneer provides you with timely advice on your
• Select a law firm, define scope and negotiate entitlement for any claims for additional time
rates. or payment. We follow up with you in all the
proceedings starting from the notice to final
• Prepare documentation for litigation, award. Speed and accuracy stemming from our
arbitration, mediation, conciliation and all experience facilitate faster settlements, continuity
negotiations. and retention of value.

• Provide expert witness. Practical Solutions

• Arbitration representation (Advocator’s role). Litigation, arbitration, mediation, conciliation
or other types of negotiations are options but
• Dispute adjudication board (DAB) constitution. understanding which option is best can be a
daunting task for a client. We propose practical
Lower Costs solutions despite the complexities of the disputes.
Practicality is the underlying theme when we
Disputes are costly and can significantly hamper manage all steps from raising a dispute notice to
the progress of a project. Alternative solutions are final resolution.
usually less costly and are increasingly adopted in
commercial, construction. Our experts have the
knowledge and foresight in guiding you to settle
cases through acceptable terms and lower costs.

Construction of Dubai By Pass Al Wahda City, Abu Dhabi Al Barsha mall, Dubai PAGE 5

Sheikh Zayed Bin Sultan Al Nahyan Mosque (Phase 2),
Abu Dhabi

PAGE 6

Dispute Management

What we have done

Beachfront Real Estate Al Wahda City – II,
Property at Ras Agab Construction of Hotel,
Island (Nourai Island) Residential & Towers

The prime beachfront real estate project encountered a Al Wahda City is prestigious development project in Abu
difficult arbitration. The project required assistance from Dhabi. A 30 story residential tower, 30 story commercial
a team with vast experience and a winning track record. tower, a 5 start hotel high end retail and a range of world-
class facilities amenities were a splendid extension to the
A specially formed team of consultants from PIPM was Al Wahda mall. In a dispute, that was resolved through
able to win the complicated arbitration case through Arbitration our team managed all aspects from claim
extensive preparation of forensic time impact analysis. preparation, submissions, examination of witnesses
statements to hearings and arbitral meetings. The final
Al Wahda City I award was decided in favor of our client for the extension
of time, material price escalations, prolongation costs,
Al Wahda City is a high-end mixed development non-payment of work done, varied works, liquidation of
project in the heart of modern Abu Dhabi. The project bank guarantees and damages.
ran into a multifaceted dispute and required dispute
management expertise with regional exposure. TDIC HQ Building Works

PIPM thoroughly investigated and managed the The Tourism Development & Investment Company
extensive and complicated construction dispute to (TDIC) is the master developer of major tourism
successfully obtain a tribunal award to the satisfaction cultural and residential destinations in Abu Dhabi.
of the client.
TDIC specializes in identifying real estate and
Al Barsha Mall, Dubai development opportunities that support sustainable
tourism. PIPM successfully represented the client in
Al Barsha Mall in Dubai is a 73,645 sqm, 2 story an arbitration case related to a construction dispute
complex which houses retail shops, a food court, in the London Court of International Arbitration (LCIA)
a hypermarket and a 420 bay parking facility. We under the UNCITRAL Rules.
represented the contractor in a dispute arising from
delayed approvals, extension of time, varied works
and cost implications of the prolonged time. Our
consultants supported in the claim preparation and
handled lengthy and arduous negotiations until an
amicable solution was achieved.

PAGE 7

Claims Consultancy

‫ﻡ‬.‫ﻡ‬.‫ﺍﻟﺭﺍﺋﺩ ﺍﻟﺩﻭﻟﻳﺔ ﻻﺳﺗﺷﺎﺭﺍﺕ ﺍﺩﺍﺭﺓ ﺍﻟﻣﺷﺎﺭﻳﻊ ﺫ‬ Planning & Scheduling

QCS

ISO 9001:2008 REGISTERED

International Projects Management Consultant L.L.C.
Innovative Management. Exceptional Performance.

Planning & Scheduling

Flexible Planning
Accurate Reporting
Confident Scheduling

PAGE 2

The success or failure of a project begins
at project planning. Proper planning and
scheduling save time, money and resources
as they drive and define the project scope,
direction, goals and quality. We ensure total
control through detailed baseline programs,
periodic reports, progress presentations and
time impact analysis. With our unparalleled
understanding of all facets of the industry, we
help realize design and technical innovation in
planning and scheduling.

PAGE 3

We incorporate the best planning
software, reporting methods, project
data and industry wisdom into our critical
path based approach to planning and
scheduling.

PAGE 4

Planning & Scheduling

How we can help

• Provide fulltime or part-time planning Maintain Budgets
services.
Accurate planning and scheduling not only ensure
• Generate weekly reports, monthly reports projects are completed on time, but also they
and Time Impact Analysis (TIA). are completed within the budget. It also helps
determine the length of time, required budget,
• Study and analyze contract documents. calculate costs of each step and eliminate
• Prepare baseline program with Work unnecessary actions. Well executed planning of
a previous project aides in creating new business
Breakdown Structure. plans and calculating financial requirements of a
• Determine crew structure and standard new project.

production rates.
• Create resource histograms and cash flows.

Time Management Resource Management

Regardless of size, all construction projects must Planning and scheduling is necessary to determine
make the most of time, when numerous duties or the overall manpower and resource requirements
tasks are involved. A detailed plan and a schedule of a project. Comparing previous plans or schedules
keeps track of the needed tasks and ensure their helps in saving costs by creating a schedule that
orderly completion. Without planning it is easy to eliminates overstaffing. Effective and adequate
spend too much time on a specific task, which may resource alignment for each specific demand at
cause other required tasks to suffer a time crunch. every stage improves profitability.

Qatar University Library and Zakum Development Company The Mangrove Palace, Abu Dhabi. PAGE 5
New Research Building, Qatar. EPC Works for Fire & Gas Sys-
tem Upgrade at Zirku, Dubai.

Sheikh Zayed Bin Sultan Al Nahyan Mosque (Phase 2), Abu Dhabi

PAGE 6

Planning & Scheduling

What we have done

Sheikh Zayed Bin Sultan Al Al Barakah to Al Silaa Road, PAGE 7
Nahyan Mosque (Phase 2), Improvement of Mafraq to
Abu Dhabi Al Ghwaifat Border Post
Highway Section 1B
with 82 domes, 1144 columns. 115 meter tall
minarets is a tribute to intricate Islamic art and a The completion of AED 600,000,000 improvement
beautiful fusion of Mamluk, Ottoman and Fatimid work on a 44 KM stretch of a busy highway within a
styles. The $2 billion project employed 3000 very short timeframe posed problems that required
workers, used over 210,000 cubic meters of creative and practical solutions. PIPM delivered a
concrete and 33,000 tons of steel reinforcements comprehensive program of works that facilitated
to create an area of 22,000 square meters that periodic smooth traffic diversions through a system
can accommodate 40,000 worshippers. PIPM of additional bridges and road expansions. Our
was honored to be the planning and scheduling program ensured minimum inconvenience, maximum
consultants in this iconic project. efficiency and safety of workers and commuters. We
also provided the monitoring and controlling for an on
Internal Roads and Services time project completion.
in Rahba City, Abu Dhabi
Construction Package 10-E-
PIPM was entrusted with a customizable and full detail 2 (CP10-J) Landscape Work
program of work for a complete city infrastructure Crescent Park, Doha, Qatar
network with a value of AED 160,000,000.00. We
delivered a solution that seamlessly integrated In a futuristic project in Lusail, Qatar with a value of QR
20 distinct areas with full resource, cost, key 350,000,000.00, PIPM was consulted to design and
performance index (KPI’s), user defined values and deliver the complex project program of works within
design consultant comments. We also provided the a period of just 30 days. The iconic mega project was
monitoring and controlling for the project and assured spread over 35 km² and was planned to be a city for
a timely delivery of excellence. 260,000 people.

Petroleum Institute Support Our project team delivered a well strategized fast
Facility and Car Park at Sas tracked solution, which detailed the scope of work into
Al Nakhl, Abu Dhabi five distinct blocks that covered modern infrastructure,
futuristic buildings and state of the art sports arenas.
The client faced challenges in monitoring and
controlling in a project that repeatedly encountered Abu Bakr Al Siddique Road
design changes during concept, preliminary, detailed Project (Phase II), Riyadh
and tender stages.
In an extremely complex road works and infrastructure
PIPM consultants assisted the client to monitor project with 10,000 activities and a value of SAR
and control the progress and enabled the client to 800,000,000.00, PIPM successfully prepared the
substantiate an extension of time claim for twice the detailed program of works.
project’s original duration.
This exceptional project is now considered to be the
benchmark for subsequent projects by the project owner.

Claims Consultancy

‫ﻡ‬.‫ﻡ‬.‫ﺍﻟﺭﺍﺋﺩ ﺍﻟﺩﻭﻟﻳﺔ ﻻﺳﺗﺷﺎﺭﺍﺕ ﺍﺩﺍﺭﺓ ﺍﻟﻣﺷﺎﺭﻳﻊ ﺫ‬ Quantity Survey &
Cost Estimate
QCS

ISO 9001:2008 REGISTERED

International Projects Management Consultant L.L.C.
Innovative Management. Exceptional Performance.

Quantity Survey & Cost Estimate

How Much?
How Many?
How Often?

PAGE 2

Quantities drive project costs. We combine our years of quantity
Therefore, quantity takeoff is the most surveying, takeoff experience, data,
tedious and time intensive activity in costing from previous projects, 3-D
all bidding and budgeting processes. models and software to give our clients
At Pioneer, we understand the the most comprehensive picture.
parameters in depth and know that
accurate, timely and transparent cost Some of the largest construction
estimates are critical to the success of projects in the region have benefited
any construction project. from Pioneer’s quantity takeoff and
surveying expertise.
Modern construction and engineering
projects take on unique challenges and
along with it comes the unprecedented
complexities.

PAGE 3

Our proven methods allow flexibility to
adopt design changes with accuracy and
confidence.

PAGE 4

Quantity Survey & Cost Estimate

How we can help

• Identify the BoQ parts and items. How Many?

• Create detailed, easy to read and understand Knowing “how many” helps determine “how much”
quantified BoQ. it is going to cost. Figuring out how many units
of a certain material is needed is fundamental to
• Verification of the BoQ integrity with the establishing a budget in any project. Getting it right
specifications and preambles. the first time and every time is vital as quantities
drive up costs. We are experts in undertaking
• Prepare cost estimates for project finances and tedious and crucial tasks, so our clients can focus
budget parameters. on other aspects of the project.

• Generate dry cost and price scenarios.

• Workout fast, accurate and comprehensive bids.

How Much? How Often?

Knowing “how much” it costs helps the budgeting. Knowing “how many” and “how much” means
Going over budgets is a major problem in any there is a clearer picture for budgeting. We refine
project and one that must be avoided to deliver this further to make the financial requirements more
great value. However, with the complexities and accurate and meaningful by helping you understand
demands of modern projects combined with “how often’. With our experience and in depth
volatility in global markets, staying within budgets is knowledge, predicting “how often” guarantees the
an increasing challenge. Pioneer has the knowhow best allocation of resource and smooth continuity
to help our clients navigate through the risks and of tasks. Knowing how often helps in implementing
stay within budgets. leaner processes and enhancing value.

PAGE 5

Construction of Ferrari Experience and Welcome Pavillion,
Yas, Ferrari-Island Development

PAGE 6

Quantity Survey & Cost Estimate

What we have done

Construction of Ferrari Experience and Welcome Pavillion,
Yas, Ferrari-Island Development

Covering an area of 86,000 square meters, Ferrari World Abu Dhabi is the
world’s largest indoor theme park and the Middle East’s leading tourist
attraction. PIPM consultants were entrusted to provide all quantity takeoff
services for this iconic and prestigious project. Our dynamic and engaging
approach resulted in tangible cost savings and a smooth work ow.

Construction of Saraya Al Falcon Eye, Masdar City,
Aqaba resort, Jordan Phase A, in Abu Dhabi

The project covers approximately 634,000 square Falcon Eye was a unique project in Abu Dhabi. PIPM
meters of master planned development combining assisted the quantification and cost estimates for the
hotels, shopping, dining, entertainment, cultural varied works based on exhaustive site measurements.
activities and freehold residences while adding 1.5 km Our client was able to substantiate and successfully
of new beachfront to the city of Aqaba. settle the valuation of varied works.

In a joint venture with the region’s top ranked
construction companies, PIPM provided quantity
takeoff services to the 8 project zones resulting in
substantial cost saving to the client.

Saraya Al Aqaba Project, Stock Exchange Fit-Out Construction of miscellaneous PAGE 7
Jordan Works-Sowwah Square, Dubai roads & parking in Abu Dhabi

Claims Consultancy

‫ﻡ‬.‫ﻡ‬.‫ﺍﻟﺭﺍﺋﺩ ﺍﻟﺩﻭﻟﻳﺔ ﻻﺳﺗﺷﺎﺭﺍﺕ ﺍﺩﺍﺭﺓ ﺍﻟﻣﺷﺎﺭﻳﻊ ﺫ‬ Engineering Services

QCS

ISO 9001:2008 REGISTERED

International Projects Management Consultant L.L.C.
Innovative Management. Exceptional Performance.

Engineering Services

Accurate Drawings
Clear Communication
Seamless Integration

PAGE 2

Specific requirements during each The accuracy and completeness of
phase of a project demands our drawings and the structured and
specialized engineering services. professional approach optimizes value
The construction submittal process at each stage.
poses risks for all parties involved and
to reduce risk, the processes must be We have helped some of the most
carefully monitored and managed with demanding and challenging projects
streamlined communication. in the region, as our clients trust our
services to mitigate liabilities and risks.
Our world-class engineering services
seamlessly integrate the project roles
of architects, engineers, designers,
detailers, fabricators and placers.

PAGE 3

We manage, monitor and align all
specialized tasks and paperwork to
minimize delays and lower risks.

PAGE 4

Engineering Services

How we can help

• Develop detailed shop drawings. Clear Communication

• Plan and execute bar bending schedules and As in many situations clear communication is vital
cutting lists. in facilitating the desired outcome in a construction
project. In engineering and construction projects,
• Create high quality custom 3D animated plans. complete and accurate communication of the
detailed design drawings ensure the health and
• Assimilate and communicate dimensions, quan- safety of the workers and its future users. Our
structured systems are proven and trusted in some
tities, loads, codes and records. of the leading projects in the region.

• Implement accurate and timely material
takeoffs.

• Prepare Building Information Models (3D BIM).

• Prepare and execute builders drawings (MEP
coordinated shop drawings).

Accurate Drawings Seamless Integration

The visually stunning, structurally superior and safe The true success of a project depends on the
construction projects owe their success to accurate efficiency of seamless integration of all project
drawings. Our services include contract drawings aspects and tasks. In large scale projects, with a
to depict proposed construction, shop drawings to myriad of changes and multiple service providers,
provide additional details for construction and as- this can be a formidable task even for experienced
built drawings to include changes as a record of the companies. As part of our continuous improvement
final construction. We help our clients in drawing, program, Pioneer reviews and adopts effective
detailing and explaining all engineering drawings. measures to our methods and systems.

V3 Tower, Jumeirah Lake Towers, Widening of Emirates Road I & II, Princess Tower, PAGE 5
Dubai Dubai Dubai

Al Yaqoub Tower, Dubai

PAGE 6

Engineering Services

What we have done

Al Yaqoub Tower, Dubai

The 69 story, 328 meter Al Yaqoub Tower stands tall and grand in Dubai’s
unmistakable skyline bordering Sheikh Zayed road. The Big Ben inspired
Al Yaqoub Tower is the 12th tallest building in the United Arab Emirates.
PIPM prepared complete detailed shop drawings and bar bending schedule
preparation services.

Construction of Saraya
Al Aqaba Resort - Jordan

The project covers approximately 634,000 square
meters of master planned development combining
hotels, shopping, dining, entertainment, cultural
activities and freehold residences, while adding 1.5
km of new beachfront to the city of Aqaba. PIPM
provided detailed shop drawings, bar bending
schedules and calculation sheets for a complex 11
zone project.

PAGE 7

Claims Consultancy

‫ﻡ‬.‫ﻡ‬.‫ﺍﻟﺭﺍﺋﺩ ﺍﻟﺩﻭﻟﻳﺔ ﻻﺳﺗﺷﺎﺭﺍﺕ ﺍﺩﺍﺭﺓ ﺍﻟﻣﺷﺎﺭﻳﻊ ﺫ‬ Quality Assurance
& Control
QCS

ISO 9001:2008 REGISTERED

International Projects Management Consultant L.L.C.
Innovative Management. Exceptional Performance.

Quality Assurance & Control

Quality Planned
Quality Monitored
Quality Delivered

PAGE 2

As modern construction projects Our methods not just raise quality but
get larger and more complex, they increase productivity, drive employee
demand higher standards in delivery. satisfaction, enhance recognition and
It all begins with quality planning build stronger relationships among
that recognizes both technical and stakeholders.
humanistic aspects of Total Quality
Management. Our systems are
meticulously designed to go beyond
the traditional delegation and to
involve the management in active
participation and implementation of
the TQM process.

PAGE 3

To consistently deliver high levels of
quality, Pioneer adopts an integrated
approach of Total Quality Management
and QA/QC.

PAGE 4

Quality Assurance & Control

How we can help

• Define and prepare company quality manuals Quality Monitored
for quality planning.
Once quality is planned, it needs to be monitored
• Execute documentation, training, auditing at every stage from concept to final acceptance.
and data analysis for quality assurance. We not just document deficiencies, we actively
coach all parties involved to identify errors and
• Supervise testing, calibration, maintenance deviations to allow immediate corrective actions.
and corrective actions for quality control. Our state-of-the-art inspection methods are used
at each and every phase to ensure deviations are
• Conduct gap analysis and tests to determine corrected and value is generated.
measurement variations.

• Provide technical aid and consulting on
measuring process development.

Quality Planned Quality Delivered

The first step in quality is planning. To plan, Quality expectations and quality delivered can
quality must be defined and understood by all vary if quality planning and quality monitoring are
stakeholders. Inherent fungibility in construction executed without integration. Our experts employ
materials and scope and scale of modern projects a Total Quality Management system to plan,
require great experience and foresight from quality monitor and deliver quality as per the expectations
planners. The architects, contractors and the of all stakeholders. Maintaining quality through
owner must be committed to integrating quality contingencies, disputes and delays is our
into all processes. prowess.

PAGE 5

151 Villas at Al Ain City

PAGE 6

Quality Assurance & Control

What we have done

Etihad Airways Complex, Abu Dhabi

In an AED 184,000,000 expansion project of the Etihad Airways complex,
PIPM assisted the client to design and implement a TQM system. We
analyzed the requirements and worked closely with the client and all
stakeholders to create a common culture of quality goals with clear
parameters. Our system of implementation and compliance at every
phase ensured immediate corrections of discrepancies. The result was a
successful project with the highest standard of quality delivered on time.

The Palm Jumeirah, Dubai 151 Villas at Al Ain City

Palm Jumeirah, the world’s largest manmade The client needed professional assistance in
island that reshaped the UAE’s coastline also defining a quality system for the prestigious high-
redefined engineering excellence. PIPM developed, end project. Our submission demonstrated our focus
implemented and monitored the quality assurance on creating value and we were assigned the role of
program covering all aspects of the unprecedented quality control and quality assurance. PIPM began the
demands of the project. Our expertise helped assignment by guiding and assisting the client with the
deliver a remarkably high quality project by unifying preparation of a quality plan. Our team monitored
parameters to overcome the challenges of multiple and implemented the program with timely remedial
contractors. action on deviations and deficiencies.

PAGE 7

Claims Consultancy