WHO WE ARE
Our History
• Since 1888, Burkhart has proven its
dedication to the dental community
• Five generations of the Burkhart
family have committed themselves
to the success of our clients and William Burkhart
to the professional development
of Burkhart Associates
• Burkhart has continued to thrive
because of our belief that great
service is timeless
Perry Burkhart Lori Burkhart Isbell
WHO WE ARE
Our Values
Integrity
Acting with integrity is essential, that's
how we earn your trust
Knowledge
We want to serve you and provide insight
that help you make the most informed
decisions for your practice
Client Success
Whatever you're trying to achieve,
we dedicated ourselves to working in your
best interest to help you realize your vision
WHO WE ARE
e Exceptional Client Experience
The Exceptional Client Experience
represents our focus on consistently
delivering service that is valuable to you.
Why do we focus on exceptional service?
• To make a positive difference in your
business and life
• To create valuable experiences for you
• To serve with consistency across all
of our markets
• To reinforce our dedication to integrity,
knowledge, and client success
CLIENT SUCCESS
Our consultative approach
We ask the right questions and then listen. Our recommendations are
based upon your specific vision and goals partnered with our experience
in equipment planning.
Your freedom of choice
Access to a variety of equipment manufacturers allows us to offer the
best value to meet your needs. You’ll have confidence knowing you’re
making the right business decisions for your future investment.
Utilize proven systems
Our “Client Project Planning System” and “Lead Technician Installation
Guide” are two resources created to successfully manage your project
start to finish.
INTEGRITY • KNOWLEDGE • CLIENT SUCCESS
EQUIPMENT PROJECT
Goals for Our Clients
• Ensure your vision is understood
• Create a low stress experience
for you
• Build an environment that makes
your team happy and efficient
• Help you have the practice of
your dreams
• Stimulate you to want to tell your
friends about us
EQUIPMENT PROJECT
Why Team Matters
• Expertise is critical to the project;
no one person can do it all
• Communication and
collaboration must be at high
levels to succeed
• There must be mutual
accountability amongst team
members; we count on each other
EQUIPMENT PROJECT
Why Process is Important
• Ensure consistency in delivering ECE
• Helps all involved know roles & responsibilities
• Reduces stress for the client - you know what is next
EQUIPMENT PROJECT
Why Systems & Tools are Important
Checklists: Pre-install, EPC, and Install
EPC Meeting: Communication & Accountability
• Ensure nothing is left to chance or memory
• Serves as a communication tool
• Creates responsibility and accountability
Lead Technician Installation Folder Client Project Planning System Folder
EQUIPMENT PROJECT PROCESS
e Steps:
• Your Vision & Goals Discovery • Practice Solutions Proposal
• Preliminary Space Allocation • Establish a Budget
• Site Evaluation • Construction Detail Review
• "As Built" Floor Plans • Coordinate Construction Documents
• Preliminary Floor Plan • Job Site Turnover
• Preliminary Construction Cost • Equipment Pre-Installation
Estimate (if required) • Equipment Installation
• Office Tours • New Equipment Indoctrination
• Dental Equipment Selection
EQUIPMENT PROJECT
Your Vision & Goals Discovery
• Make sure that we understand your vision and goals for your practice
• Make sure that we understand your expectations of Burkhart
EQUIPMENT PROJECT
Preliminary Space Allocation
• Utilize Burkhart space allocation tool CLIENT PROJECT PLANNING SYSTEM: Initial Client Meeting
ROOM SIZES DESIRED SIZE # OF ROOMS
• Determine approximate square 7x9=63sf _______ x _______ = REQUIRED SQ. FT. ROOM & NOTES
11x13=143sf
_______ x
_______ =
_______ Reception Room (Seats/op, plus 12 sq. ft/op)
9x10=90sf
_______ Reception Office
_______ x
6x4=24sf _______ x _______ = _______ Business Office
_______ =
10x10=100sf _______ Re-appoint
_______ x _______ =
9x8=72sf _______ x _______ = _______ Private Office
footage required 5x5=25sf _______ x _______ = _______ Panoramic X-Ray Area
_______ Consultation Room
9x8=72sf
_______ x
_______ =
_______ X-Ray Room
5x5=25sf
_______ x
_______ =
5x8=40sf
_______ Pan/Ceph X-ray Area
_______ x
_______ =
5x5=25sf
_______ x
_______ X-Ray Computer Work Station (inside or separate)
_______ =
• Compile information needed for Square Foot Formula 6x8=48sf _______ x _______ = _______ Laboratory
4x4=16sf
_______ Dark Rm/Dim Rm
_______ x
_______ =
_______ I/T Closet
9x10=90sf
_______ x
_______ =
_______ Sterilization Area
7x10=70sf
_______ x
_______ =
11’6”x10=115sf _______ x
_______ Rest Room (ADA requires min. 7' x 7')
_______ =
_______ Hygiene Operatory
11’6”x10=115sf _______ x
CAD designs to design preliminary 2x5=10sf _______ x _______ = _______ Mechanical Room
_______ =
_______ Operative Operatory
10x11=110sf
_______ x
_______ =
_______ Exam Operatory
6x6=36sf
_______ x
_______ =
6x6=36sf
_______ Storage Room
_______ x
_______ =
10x10=100sf
_______ Tank Room
_______ x
6x7=42sf
_______ Staff Lounge
floor plan 6x4=24sf _______ x _______ = _______ “On Deck” seating area
_______ =
_______ Recovery Room
_______ x
_______ =
10x11=110sf
_______ x
7x8=56sf
_______ x _______ = _______ Records Room (Ortho)
_______ =
6x8=48sf _______ x _______ Doctor’s Charting Area
_______ =
5x5=25sf _______ Patient Education Area
_______ x _______ =
5x8=40sf _______ Laundry Area
_______ x _______ =
2x4=8sf _______ x _______ Changing Area
_______ =
2x4=8sf _______ Patient Closet
_______ x
_______ =
_______ Patient Vanity
Total Room Space Required __________________________________________________
(Add space for halls, wall thickness, closets) Note: Add 35% of room space for single hall layout,45% for double hall layout.
6. Approximate Sq. Ft. Required _________________________________________________
e i l C e j o r P t n a l P t c n n i n S g e t s y m |
R WA 07/14
EQUIPMENT PROJECT
Site Evaluation
• Visit the location(s) under
consideration to determine
physical feasibility of the project
• Provide a quick turnaround
on a CAD drawing of the space
• Any additional information
needed will be secured by our
CAD designers
EQUIPMENT PROJECT
“As Built” Floor Plans
• For clients whose project
consists of an expansion or
rebuild
• Construct existing layout using
original floor plans, field
measurements, and CAD
information as available
EQUIPMENT PROJECT
Preliminary Floor Plan
• Provide you with various
preliminary customized
floor plan options
• Educate you about
regulations, maximizing
practice efficiency,
ergonomics, and safety
EQUIPMENT PROJECT
Oce Tours
• Extremely valuable for
developing your thoughts
and understanding
• Educate you about interior
design detailing, equipment
implementation, flow
patterns, square footage
Dr. Fred Dahm, Bellevue, Wa
EQUIPMENT PROJECT
Dental Equipment Selection
• Seek to understand your objectives –
EQUIPMENT CHECKLIST
All the things you'll need
COMPRESSED AIR SYSTEM MEDICAL GAS RADIOGRAPHIC EQUIPMENT
how you like to practice dentistry Air Compressor with Dryer SYSTEM (NITROUS) Panoramic X-ray
Separate Air Dryer
Mobile Analgesia System
3D/Cone Beam
Clean Air Intake Option
Sound Suppression Hood
Panoramic/Cephalometric X-ray
Electrical Contractor Nitrous/Oxygen Manifold with Alarm Cephalometric X-ray
Nitrous/Oxygen Zone Valve
Tandem Compressor Hookup Kit Outlet Station for O 2 / N 2 0 / Vac Software Options for Above
Nitrogen Manifold System Outlet Station for O 2 / N 2 0 Intraoral X-ray
Nitrogen Zone Valve Outlet Station for O 2 Mobile Stand for Above
• Educate you about options and “best CENTRAL VACUUM SYSTEM Outlet Station for Vacuum Remote Control Option
Outlet Station for N 2 O
Remote Exposure Switch Option
Nitrogen Outlet
Optional Mounting Bracket/Plate
Nitrous Flowmeter
Optional Cone
Flowmeter Mounting
O 2 & N 2 O Connection Hose(s)
Vacuum Pump(s)
Vacuum Connection Hose X-ray/Exam Chair
Digital X-ray Processor/System
Air/Water Separator-Recycler
Oxygen Resuscitator with QD Optional Carousel
Manifolding Kit (1 to 2 or 2 to 3) Oxygen Resuscitator on Cart Film Plate Eraser
Vacuum Collection Canister Oxygen Flowmeter Digital Sensor(s) Kit
Stacking Rack or Stand Digital Interface Kit/Docking Station
value” investments Low Pressure Safety Switch Kit INTRAORAL VIDEO SYSTEM Daylight or Quick Loader
Separate Electrical Contactor
Automatic Film Processor
Mineral Deposit Reducer Kit
Safelight
Software
Amalgam Recovery System
Manual Processing Tank
Power Supply/Controller
Supplemental Power Supply Temperature Mixing Valve
Silver Recovery System
CITY WATER Cabling Film Duplicator
Camera w/ or w/o Docking Station
CONTROL SYSTEM Docking Stations Film Viewer
Film Labeler
Mounting Kit for Docking Station
• Use comprehensive Equipment Selection Central Water Treatment System Monitor Film Dispenser/Storage Box
Cold Water Solenoid w Bypass
Lead Apron - Panoramic
Remote Master Switch Panel
Monitor Mounting Device
Lead Apron - Intraoral
Distribution Amplifier
Apron Hanger
Video Printer
Wall Jacks & Connecting Cable
In Wall Special Wiring Lead Shield Fixed Mobile
IR Control Kit
Optional Camera Lens
PC Footswitch Interface
Checklist to cover all product categories
Camera Cart
EQUIPMENT PROJECT
Practice Solutions Proposal
A comprehensive proposal includes:
• Detail Equipment Purchase Agreement
• Financing Solutions
• Tax Benefits
• Return on Investment Analysis
• Manufacturer Literature
• Special Offers
• Signature Programs
• Supporting Documents
EQUIPMENT PROJECT
Commitment to Choose Burkhart
• Have we demonstrated expertise
• Have we earned your trust and confidence
EQUIPMENT PROJECT
Establish a Budget
ESTABLISHING A BUDGET
Start-up Costs
BUSINESS SUPPLIES START-UP CLEANING SUPPLIES
Patient Chart Jackets ....................................$ __________ Broom...........................................................$ __________
Patient Chart Label System ............................$ __________ Mop ..............................................................$ __________
Clinical Chart Forms ......................................$ __________ Pail ...............................................................$ __________
Laser Paper ..................................................$ __________ Small Step Ladder .........................................$ __________
Copier Paper .................................................$ __________ Vacuum Cleaner ............................................$ __________
Facsimile Paper .............................................$ __________ Paper Towels.................................................$ __________
Paper Clips ...................................................$ __________ Toilet Paper ...................................................$ __________
Stapler ..........................................................$ __________ Facial Tissues ................................................$ __________
Staples .........................................................$ __________ Various Cleaning Agents ................................$ __________
Business Envelopes .......................................$ __________ Toilet Plunger ................................................$ __________
Coin Envelopes (X-rays) .................................$ __________ Toilet Brush ...................................................$ __________
Business Card Holders (2) ..............................$ __________
Tape Dispenser .............................................$ __________ STAFF ROOM SUPPLIES
Tape .............................................................$ __________
Trash Cans for Office .....................................$ __________ Plates ...........................................................$ __________
Clock ............................................................$ __________ Glasses .........................................................$ __________
Appointment Book.........................................$ __________ Silverware .....................................................$ __________
Coffee and Filters ..........................................$ __________
Microwaveable Dishes ...................................$ __________
PRINTING COSTS START-UP Sugar, Sweetener, and Creamer .....................$ __________
Business Cards .............................................$ __________ Can Opener ..................................................$ __________
Appointment Cards .......................................$ __________ Clock ............................................................$ __________
Letterhead and Envelopes .............................$ __________
Practice Brochures ........................................$ __________ TOTAL .......................................... $_________
Open House Invitations ..................................$ __________
OPEN HOUSE COSTS
Food and Soft Drinks .....................................$ __________
Beer and Wine ..............................................$ __________
Paper Goods .................................................$ __________
Review all possible costs to understand financial
implications of your decisions
EQUIPMENT PROJECT
Construction Detail Development & Review
• CAD designers develop detailed
mechanical specifications and
wall elevations
• Review specific tenant
improvement details for project
• Supply architect detailed plan
of utility specs
• Provide interior designer color
samples for equipment
EQUIPMENT PROJECT
Job Site Turnover
• Equipment Specialist, Equipment Coordinator and
TURNOVER MEETING CHECKLIST
Lead technician perform install checklist review Purpose The Turnover Meeting Crucial meeting between Equipment Specialist and Lead Technician
• Establish the install plan in detail (“the doctor’s dream”)
• Discuss the install components, sequence, process, and timeline
• Review floor plan, templates, cut-sheets, etc.
• Discuss dates and key contact information
• Conduct walkthrough with general contractor and Turnover Meeting Checklist
• Equipment Specialist leads the turnover meeting
• Service Tech attends, listens and gives feedback
Customer: ____________________________________________ Date: ______________________________________________
sub-contractors Equipment Specialist: ___________________________________ Lead Technician: ____________________________________
Estimated Install Date: __________________________________ 1 st Day (patients): ____________________________________
Review, tear out / copy certain documents from the Client Project Planning System (as necessary)
Photo copy of the outside of the Client Planning System (need key contact information)
Bring the Service Technician Installation Folder to the meeting for the tech
• Review construction drawings and manufacturer Discuss disconnect / reconnect of any existing equipment
(2) Sets of all necessary templates and cut-sheets (1 for the lead tech / 1 for the contractor)
Review new equipment purchases using the proposal or ESO
Discuss details (ie QD’s, special installation of EQ, etc.)
Review floor plan / blueprint and turnover to lead technician
equipment templates Review estimated install date, to include disconnect / reconnect of existing equipment
Provide lead tech with date for initial meeting with the contractor
Turnover “installation checklist” to lead service technician
Discuss follow-up walk through with the lead tech
Schedule the initial meeting with the contractor (pre-construction walkthrough)
• Ensure details pertaining to placement and Equipment Specialist Lead Technician
| Lead Technician Installation Folder
installation of equipment is done correctly R WA 10/14
EQUIPMENT PROJECT
Equipment Pre-Installation
• Conduct multiple job site inspections during the construction
• Photograph site details
• Verify electrical, plumbing, backing, spacing
EQUIPMENT PROJECT
Equipment Installation
• Certified service team will install
LEAD TECHNICIAN INSTALLATION: Service Installation Worksheet
7. Mechanical Room
Yes No
Vacuum (Labeled Vacuum trap jar)
Compressor (Air filter labeled, leave Burkhart label with installation date)
Water filter (Labeled with reorder information)
8. Sterilization Room
Amalgam Separator (Labeled with cartridge replacement due date)
LEAD TECHNICIAN INSTALLATION: Service Installation Worksheet equipment using Burkhart
Sterilizer (Monitor system in place)
Ultrasonic Cleaner (Drain properly, check for drain screen)
Water Distiller (Solenoid Valve)
Our Commitment to the Exceptional Client Experience
Handpiece Maintenance System
9. Lab
Client: ______________________________Work Order: __________________________ Date: _________________ install checklist
Tested sterilization equipment for proper operation
Lead Technician: _________________________________________________________________________________
Lathe
Model Trimmer (water hooked-up)- (Solenoid valve)
Lab Handpiece
To ensure that the completed project meets the expectations of our clients, please complete items 1-14.
Air Gun
Air Quick Disconnects
Service Technicians: Plaster Trap Yes No
If needed, use the last page to write comments.
Lab Vacuum (including outlet stations)
1. Note all pre-existing damage (use Punch List for details, take photos if necessary). • Ensure install and integration
10. Digital Equipment
Pan/Ceph
2. Have all equipment boxes and packaging been removed?
3D
3. Are equipment and flooring free of marks, smudges, or other damage?
4. Were operatory accessories (i.e. handpieces, syringes, HVE's, saliva ejectors, amalgamators,
Cameras
curing lights, ultrasonic scalers, etc.) properly installed? Items should be mounted, tested, and
XLDent Software
CAD/CAM
5. Have all adjustments and positioning for new and existing operatory equipment been are performed according
properly placed.
for all equipment?
Meet with client for proper installation, adjustment, and positioning of Burkhart equipment in the following Op 4
11. Is there a complete set of operation, maintenance, and warranty manuals
properly made?
with lid for parts and accessories.
Op 3
Op 2
12. Are all owner's maintenance and parts kits in one location? Provide container
Op 1
13. Are all invoiced items accounted for?
areas (check all that apply):
Chairs (placement in operatory, automatic position settings, toe board
6. Operatories ADDITIONAL NOTES:
14. Has all x-ray registration been completed by client and Burkhart?
cover installed) to manufacturer recommendations
15. Make photo copies of the Installation Worksheets for the Equipment Specialist
Operator and Assistant Delivery Systems
Handpiece positions and pressures
Couplers in correct position
Dry Block Conversion Kit
Coolant Air and water volume Lead Service Technician
Syringe air and water volume
Adjustment keys installed | Lead Technician Installation Folder Equipment Specialist
Arm counterbalance tension
Additional air and water quick disconnects
Syringes R WA 09/14 13.
HVE
Vacuum traps
Self-contained water system
Operatory Lights (check for spare bulb if available)
Air/Water filters
X-rays (cone length, arm drift, rotation breaks and stops, state and federal
forms completed)
Monitor Mount Placement
Stools 12.
Cabinets (adjust doors and hardware) R WA 09/14
| Lead Technician Installation Folder
EQUIPMENT PROJECT
Equipment Indoctrination
• Educate your team on use and maintenance
• Provide you with binder of equipment documentation
EQUIPMENT PROJECT
Follow-Up Meeting
• Ensure all details have been
taken care of
• Review checklist for
overall performance
• Ask for the names of friends
who are considering
an Office Project