TYV Group Automotive Brochure

THE RULES OF ENGAGEMENT HAVE CHANGED . . . AND
THE CUSTOMERS IN CHARGE!


AUTOMOTIVE
Three simple rules that apply to all Phone Calls, Text Messages and Emails:
1. Who’s contacting me?
2. Why are you contacting me? 3. What do you want from me?
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Call: 1-877-552-9824
The Customers Rules of Engagement are Simple!
These rules have KILLED the Dealers unsold follow-up and appointment setting results.


THANK YOU VIDEO
Thank You Video Exceeds the Rules of Engagement
1. Who’s Contacting me?
We deliver your personal Video Message to the customers cell phone with matching area codes.
2. Why are you contacting me?
Your Video Message displays your name, title, Dealership name and the purpose of the engagement.
3. What do you want from me?
Dealers videos are personal, relevant, and o er speci c value propositions that bene t the customer.
Customer Engagement:
Every message displays response links that are relevant to the Video message and provide instant grati cation to the customer.
99% Open Rate . . . 93% Watch Rate . . . 74% Response Rate
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AUTOMOTIVE
How Dealers Make Money Using Thank You Videos
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Increase showroom, internet, and service customer engagements
Schedule and con rm more sales appointments Schedule and con rm more service appointments Reputation management and image building Exceed customer expectations, sales / service CSI Build trust and create personal relationships Create sales opportunities from service customers Post & share videos on social media platforms Deliver one consistent message
Personally, thank every customer daily Build a customer mobile phone database Increase PMA with Dealer Exclusivity
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Call: 1-877-552-9824


THANK YOU VIDEO
Unsold Follow-Up Video Results
99% Open Rate . . . 93% Watch Rate . . . 74% Response Rate
Actual Video
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Youngblood Auto
24/7 Hotline
Listen to Actual Customer Audio Recordings


AUTOMOTIVE
Sample: Engagement Videos
SERVICE
SERVICE DECLINED RETURN UP 35%
SERVICE TO SHOWROOM CONVERSIONS 24 DEALS PER YEAR
INTERNET
INTERNET APPOINTMENTS UP 30%
INTERNET SALES UP 35%
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Call: 1-877-552-9824


THANK YOU VIDEO
Give shoppers what they really want
Your customer will receive a Mobile Video Message from you, the Dealer, Principal or GM. Your personal Video Message will motivate customers to take action. Response links are relevant to each unique Video Message.
Our 24/7 Response Team will profession- ally engage with your customers, identify sales opportunities, record and forward that information to the appropriate managers at your dealership.
Dealership managers will listen to the recorded conversation and immediately engage the customer.
RESULTS:
More Engagements, More Sales
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AUTOMOTIVE
Results You Can Expect
10-12%
Increase In Showroom Sales
30-40%
Increase In Internet Appointments
25-30%
Increase In Internet Sales
24-32
Showroom Sales From Service
3-5 Million Dollars
Increase In New Revenue
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Call: 1-877-552-9824


THANK YOU VIDEO
Dealer Pricing Package
Franchise Dealers:
Month-to-Month with 24/7 BDC . . . . . . . . . . . . . . . . . . . $1,285.00 Month-to-Month W/O 24/7 BDC . . . . . . . . . . . . . . . . . . . . . . $985.00
Independent Dealers:
Month-to-Month with 24/7 BDC . . . . . . . . . . . . . . . . . . . $890.00
Licensed and Registered Mobile Interactive Video Platform. Exclusive local 10 digit number. Onsite Video production. Relevant content. Video scoring and Video certi cations. Onsite Set-up and Training.
One Time Start-up (est). . . . . . . . . . . . . . . . . . $900.00 – $1,400.00 Plus Travel and Expenses
Dealer Exclusivity and Price Protection is Guaranteed in writing.
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AUTOMOTIVE
Thank You for the opportunity to earn your Business and Trust every Month
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Call: 1-877-552-9824
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What you can expect from our Team:
We provide research and content for each unique Video.
We provide on-site Video production.
We review and score each and every Video.
We provide customer engagement response links relevant to every Video.
We provide our 24/7 customer engagement center with our response management system.
We evaluate Video activities for continued improvement.
We provide Dealer management real-time video activity reports.
We assess and evaluate customer engagement for each and every Video.
We monitor market conditions and provide recommenda- tions for new relevant Videos
And we work with your managers every week to ensure your success.


THANK YOU VIDEO
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The success of the Thank You Video program is quanti ed by the results. The process we use to verify the results has several points of data from both the user and consumer. These data points will create information that will help guide us as to the value of the Videos. Video activity and consumer engagement are evaluated for each video in the Dealers Library. It is critical that we have enough data to make signi cant and valuable changes.
1. Video sent date and time 2. Video open rate
3. Video watch rate
4. Video drop rate
5. Consumer response rate
6. Dealer response rate
7. Consumer engagement rate 8. Dealer engagement rate
The statistical information from this data will identify speci c areas of improvement needed for our Dealers success.


John Widiger Partner And General Manager Youngblood Auto Group Spring eld, Missouri
Powered By:
Thank You Videos
www.tyvgroup.com Call Toll Free: 1-877-552-9824
Contact the Founder and Managing Member Mike Moran at [email protected]
©2020, TYV Group, All Rights Reserved.