LEADERSHIP CAPABILITY FRAMEWORK
Enabling Positive Orientation Positive Orientation Positive Orientation Representativeness Representativeness Social Intelligence
Developing an Developing an Developing an Enabling Leadership
Open Minded Builds an Aligning and Engaging
Empowered Team Empowered Team Empowered Team Empowered Team an Empowered Team Motivates
Guest Centric Guest Centric Guest Centric Advocating Negotiating with Guest Passion
Building
Collaborative Guest Passion Influence Business Partnerships
Advocating
Self Confidence Guest Passion Advocating
Communication Guest Passion
Team Player Leading by Example Leading the Team Leading the Team Leading and Inspiring Inspirational Collaborative
Communication Communication Communicating with the Team Leadership Leadership
Enabling the Team Communicating with Inspiring
Enabling the Team Impact Communicating with Impact and Influence
Impact Communication
Forward Thinking
Enabling the Team Organising and Planning Organising and Planning
Entrepreneurial Problem Solving and Problem Solving and Operational Operational Strategic Strategic
Decision Making Decision Making Decision Making Decision Making Decision Making Decision Making
Proactivity and Business Improvement Change Leadership Driving Change and Entrepreneurial
Initiative Business Awareness Business Improvement and Innovation Innovation Culture
and Improvement and Planning and Change Shaping and Executing Leadership
Business Awareness Self Development and Establishing a Builds Vision
and Improvement Self Development and Self Development and Strategy Strategic Direction and Strategy
Self Management Self Management Self Management Business Acumen Commercial Acumen Commercial Acumen
Strategic Thinking Analysing and
and Analysis and Analysis
Executing Strategy
Business Awareness Business Planning
and Analysis