&
Facilitator: AnDrea D. Roberts
At the end of this course, you will be able to:
• Distinguish the difference between coaching and mentoring.
• Develop the three critical skills for coaching and mentoring
performance.
• Recognize strengths and challenges and offer feedback which
leads to success.
Coaching
• Performance driven and focused
• Challenges and develops
• Links employee motivation with company goals
• Confronts issues and inspires growth
• Expresses truth
“Coaching is unlocking a person’s potential to maximize their own
performance. It is helping them to learn rather than teaching them.”
~ John Whitmore
Mentoring
• People driven and intentional
• Interpersonal communication
• Active listening and feedback delivery
• Consistent, informal interactions are key
• Derived from experience
“One of the greatest values of mentors is the ability to see ahead
what others cannot see and to help them navigate a course to their
destination.” ~ John C. Maxwell
Challenging Helping Modeling
Skills Skills Skills