DTI Region 3 Annual Report 2020

DTI REGION 3

ANNUAL
REPORT

2020



PAGE 02 DTI-3 ANNUAL REPORT

MESSAGE

It was a defining year for the agency of choice. The year 2020 was a defining year
not only for DTI, it was indeed a defining and challenging year for the whole world.
The year showed unexpected and unwanted challenges. No one expected sudden
turns of events. After a tumultuous start marked by a volcanic eruption, forest fires
and earthquakes, the world expected a turn to normalcy in the next months. However,
a sudden burst of people getting a mysterious disease from supposedly a small
market in Wuhan, China got the unwanted attention of the whole world.

Every organization that dispensed public service was tested, and during these times,
these organizations were defined on how they would respond to the conundrum. No
one was prepared. Nevertheless, an agency like DTI had what it takes to deal with the
unexpected challenge of the pandemic to public service delivery.

DTI Region 3 became part of a nationwide machinery to respond and save the trade
and industry sector that was severely affected by the downturn in the economy. The
unexpected irony of the year showed a 9.5% drop in the growth rate of the economy,
while initially expecting it to grow by more than 6%. While no one business was
spared, no one in DTI was less willing to help tide the micro small and medium
enterprises who make up more than 99 % of the economy.

In 2020, more than 100,000 MSMEs in Central Luzon depended on the government for
assistance because of the pandemic. This further defined a bigger, more active role
for government, for DTI in particular. At the start of the year, a regional SSF summit
was held to recognize the role of its cooperators as partners in bringing MSME
development at the countryside. This was followed by the participation of 10 MSMEs
in a big-ticket international trade fair - the Ambiente Trade Fair in Frankfurt
Germany. This was held in February 2021, just before the restrictions were imposed.
For DTI, the pandemic did not deter the agency for the more important mission of
serving its clients. They gave us the strength to move on, despite the great
unexpected challenges brought about by the pandemic, and focus on the work in
front of us.

With these unforeseen and seemingly insurmountable challenges facing us, DTI-3
remains steadfast in serving and in moving our stakeholders forward. Let us keep
moving forward together with these new lessons we learned from this unwanted turn
of events. Moving forward in unison is key, as we have learned in 2020, for in unity
there is strength, strength that will help us overcome challenges like this – challenges
that will define what we can attain together.

PAGE 03 DTI-3 ANNUAL REPORT

VISION
MISSION
VALUES

DTI VISION, MISSION AND VALUES

VISION

“A more inclusive and prosperous Philippines with employment and income opportunities
for all.”

MISSION

“the government’s main economic catalyst in Enabling innovative, competitive, job-
generating, inclusive business, and Empowering consumers”

VALUES

Passion, Integrity, Creativity, Competence, Synergy, and Love of Country

MANDATE

The DTI is responsible for realizing the country’s goal of globally competitive and
innovative industry and services sector that contribute to inclusive growth and
employment generation.

Pursuant to the Philippine Development Plan (PDP) 2017-2022, we shall endeavor to
reduce inequality and poverty by expanding economic opportunities in industry and
services, and by increasing the access particularly of micro, small and medium
enterprises (MSMEs), cooperatives and overseas Filipinos (OFs) to these opportunities.
To attain these sector outcomes by 2022, we need to:

Increase local and foreign direct investments
Increase competitiveness, innovativeness and resilience of industries and services
Improve access to finance, to production networks, and to markets
Enhance productivity, efficiency, and resilience
Ensure consumer access to safe and quality goods and services

DTI-3 ANNUAL REPORT PAGE 04

FOREWORD

This summary of the accomplishments of DTI gathers the best efforts of its associates – at the most
challenging of times. The start of the year was promising – DTI Region 3 opened the year with the
gathering of the stakeholders of the Shared Service Facility program, a key program of DTI-3 which
has great impact on their businesses. This promising start was even complimented by the
participation of Region 3 in the Ambiente International Fair in Frankfurt, Germany showcasing the
best products of the region in one of the world’s most sought-after trade exhibitions.

While there was already news of virus infection in parts of China, its impact on business and in the
everyday life of people was not apparent. Unknowingly, the upcoming pandemic was to change –
and define how DTI-3 delivered public service.

At the start of the quarantine that was imposed in most parts of the country, DTI assessed and
decided how to safeguard its best resources – its people – by keeping them at home, healthy, and
safer. The initial quarantine restrictions were tight, people were afraid to go out and most
establishments were closed. This normal reaction limited the movements of government, which were
expected by people to take care of them. The micro and small business sector were the hardest hit
by these restrictions, many closed.

To help MSMEs tide the pandemic, the DTI-3 continued to embark on its programs to enable
businesses and empower consumers. This time, it had to innovate and work within the limitations of
the times. DTI-3 participated in the response efforts by asking its client MSMEs to participate in
mobile markets to cater to people who could not travel to buy their basic necessities. The agency
also monitored establishments for violations of the Price Act. DTI-3 also worked with other agencies
like the Department of Agriculture to be able to provide basic needs and prime commodities
through the Kadiwa mobile markets. Training programs were set up online to help MSMEs
capacitate while their businesses are at a standstill. They were also capacitated so that they can
conduct their business online. They were trained on online promotion, e-commerce, online payment,
and digitalization. Webinars were also held to orient them on how to be onboard popular selling
platforms such as Lazada and Shopee. Product diversification was also another innovation that was
pushed by DTI to adapt to the times. Cloth manufacturing MSMEs in Zambales and Aurora were
supported to produce face masks and Personal Protective Equipment instead, as these products
were in demand during the height of the Enhanced Community Quarantine.

Despite the pandemic, DTI Region 3 advocated support for local products. It produced two Audio
Visual Presentations featured in the DTI Youtube Channel featuring the Pasa Love series. For
Central Luzon, its Food themed AVP was dubbed “Mangan,” referring to the delicious quality food
for which the region is known, and its non-food-themed AVP was named “Kutitap,” referring to the
glitter and beauty of its lanterns and non-food products. Influencers who were featured in the AVPs
included the 2019 Binibining Pilipinas Intercontinental Emma Mary Tiglao and lantern maker Roland
Quiambao.

Throughout 2020, DTI Region continued its "Serbisyong Higit Pa Sa Inaasahan," even at the face of
a worldwide pandemic. This continuous service in challenging times is truly a mark of DTI-3's
commitment towards public service.

PAGE 05 DTI-3 ANNUAL REPORT

TABLE OF Page Page
CONTENTS
2 5. CONSUMER PROTECTION 24
MESSAGE 3
MISSION AND VISION 4 A. Monitoring of prices and supply of Basic
FOREWORD
Needs and Prime Commodities (BNPC) 25
1. DTI-3 PGS SCOREBOARD B. Permits, Licenses and Accreditations Issued

A. Number of MSMEs Assisted in Priority 6 Product Standards Monitoring 26
Industries 27
C. Consumer Advocacy (Webinars)
B. Consumer Organizations Recognized/
Memorandum of Agreement with Private D. Consumer Organizations
Entities
7
C. Certified Establishments (Bagwis Awards)
D. Investors Assisted in the Priority Industries 6. INDUSTRY DEVELOPMENT 28
E. Exporters Assisted in the Priority Industries 29
F. Number of Negosyo Centers Established and 7 30
8 A. Bamboo 31
Maintained/ 8 B. Cacao 32
G. Number of Business Permits issued 9 C. Coffee 33
H. BMBE Certificates Issued 34
D. Coco Coir

9 E. Processed Fruits and Nuts
9 F. Wearable and Homestyles

2. BREAKTHROUGH PROGRAMS 7. OTHER BANNER PROGRAMS 35
36
A. E-Commerce 10
B. Livelihood Seeding Program - Negosyo A. GREAT WOMEN PROJECT 38
39
Serbisyo sa Barangay (LSP-NSB) 11 40
B. CARP PROJECT
3. COVID-19 RESPONSE 41
8. ORGANIZATION AND DEVELOPMENT 42
A. Immediate monitoring of Establishments
Allowed to Operate 12 A. Capacity Building 43

B. P3 CARES Response and Other Interventions B. Manpower Complement 44
C. Pangkabuhayan sa Pagbangon at Ginhawa 45
D. Marketing Assistance to MSME during the 13 C. Personnel Recognition
14
Covid-19 Pandemic 15 9. INFORMATION AND DISSEMINATION
E. Diskwento Caravans during the Pandemic
16 A. Development Communication initiatives
4. MSME DEVELOPMENT
B. Radio Program and Media Guestings
A. International Trade Fair (Ambiente)
B. Trade Fairs and Domestic Sales Generated 17 10. INTER-AGENCY COORDINATION
C. Webinars 18
D. KMME-MME Online 19 A. Regional Inter-Agency Task Force &
E. Negosyo Centers Launched 20 AGIO-DOH Coordination meeting on
F. Shared Service Facilities (SSF) 21 Covid-19 Information Dissemination
G. MSME Youtube Promotion (Pasa Love) 22
23 C. Regional Recognition for Bloodlympics
Participation

D. MSME Development Council

DTI-3 ANNUAL REPORT PAGE 06

PERFORMANCE
GOVERNANCE

SCORECARD

NUMBER OF MSMES ASSISTED IN PRIORITY
INDUSTRIES

IN 2020, the DTI-3 regional and provincial offices continued in assisting a total of 15,600
micro, small and medium enterprises (MSMEs) in priority industries in Central Luzon, despite
the limitations brought by the Covid-19 pandemic. Continuation of delivery of services was a
key strategy for DTI-3 in helping its stakeholders, especially micro, small and medium
enterprises tide the slowdown in economic activity because of the pandemic

TOTAL

15,600

PRIORITY INDUSTRIES

Majority of the MSMEs assisted by the various offices of DTI Region III are in agribusiness,
tourism-related industries, furniture, garments and houseware, and in the transport and
logistics and construction sectors.

PAGE 07 DTI-3 ANNUAL REPORT

PERFORMANCE
GOVERNANCE

SCORECARD

CONSUMER ORGANIZATIONS ACCREDITED

IN 2020, the DTI-3 regional and provincial offices continued to partner with critical private
organizations, associations and consumer groups not only to promote the advocacies of the
agency but also to help in educating the public on consumer laws and pressing issues like
health protocols and workplace guidelines and promote ethical business practices.

NUMBER OF MEMORANDUM
OF UNDERSTANDING WITH
PRIVATE ENTITIES

The DTI-3 provincial offices were able to
formally engage with seven private
organizations through the signing of
Memorandum of Understanding with them.
Among these are market associations and
non-government associations.

7

NUMBER OF NEW & 51
UPGRADED BAGWIS
AWARDEES

To recognize business establishments NUMBER OF
fully implementing fair trade laws and BAGWIS AWARDEES
putting systems and mechanisms to MAINTAINED
address consumer concerns, DTI-3
certified 49 new Bagwis and upgraded, DTI-3 also maintained a total of 507
from silver to gold category, two more certified establishments or Bagwis
Bagwis awardees. One of DTI Bulacan's awardees
awardee is shown above.

DTI-3 ANNUAL REPORT PAGE 08

PERFORMANCE
GOVERNANCE

SCORECARD

INVESTORS ASSISTED

A total of 67 investors in the priority industries were provided assistance by the
regional and provincial offices of DTI Region 3

AURORA 1
BATAAN 7
BULACAN 10
NUEVA ECIJA 13
PAMPANGA 17
TARLAC 7
ZAMBALES 12

TOTAL NO. OF INVESTORS 67

BATAAN 10 EXPORTERS ASSISTED
BULACAN 30
NUEVA ECIJA 4 During the quarantine period,
PAMPANGA 49 exporters were allowed to continue
15 their operations, especially those
TARLAC 13 operating in Freeport Zones, Special
Economic Zones and Industrial Parks in
ZAMBALES 121 Region III. DTI-3 was able to assist a
total of 121 exporters of Central Luzon
TOTAL NO. OF
EXPORTERS

PAGE 09 DTI-3 ANNUAL REPORT

PERFORMANCE
GOVERNANCE

SCORECARD

NO. OF NEGOSYO 8 104
CENTERS
NEW EXISTING
Eight (8) new Negosyo Centers
were established in Central
Luzon in 2020, aside from the
104 existing NCs being managed
by DTI-3. All the newly
established NCs are housed at
the LGU offices

AURORA 1,944 NO. OF BUSINESS
BATAAN 1,856 LICENSE/PERMIT
BULACAN 3,001 APPLIED THRU
NUEVA ECIJA 13,274 NEGOSYO CENTERS
PAMPANGA 2,560
TARLAC 1,395 In 2020, 100% of Negosyo Center
ZAMBALES clients were able to obtain their
TOTAL 822 business permits/license within
24,852 15 days as they were ably
assisted by the NC staff.
BMBE CERTIFICATES ISSUED
24,852
One of the widely promoted services of the
Negosyo Centers is the issuance of BMBE 4,224
certificates to qualified barangay micro
enterprises. In 2020, 4,224 certificates were
issued by the DTI provincial offices in Region 3.

DTI-3 ANNUAL REPORT PAGE 10

BREAKTHROUGH
PROGRAMS

No. of MSMEs doing E-COMMERCE
E-commerce
In consideration of health protocols,
Aurora 400 businesses transactions started to

Bataan 548 move away from physical face-to-
face transactions to online
Bulacan 995 transactions.

Nueva Ecija 713 Because of this, client MSMEs in the
region have to be oriented and
capacitated in the more modern way
of transacting business -
e-commerce.

In 2020, the provincial offices of DTI
assisted a total of 5,115 MSMEs in
doing e-commerce. The various
assistance of DTI ranged from
capacity building to linking them with
online selling platforms and helping
upgrade their systems to meet the
needs of clients who are transacting
online.

Pampanga 1,001

Tarlac 500 5,115
Zambales
958

TOTAL
No. of MSMEs doing e-commerce

(Region 3)

PAGE 11 DTI-3 ANNUAL REPORT

BREAKTHROUGH The Livelihood Seeding Program -
PROGRAMS Negosyo Serbisyo sa Barangay
was a key program of DTI Central
LIVELIHOOD SEEDING Luzon during the pandemic. It
PROGRAM - was enrolled as part of the
NEGOSYO SERBISYO SA Bayanihan To Heal as One Act of
BARANGAY (LSP-NSB) 2020 and was aimed not only to
enable MSMEs in the countryside
to access the different services
of DTI but also as a means to
provide livelihood kits and
training to entrepreneurs whose
livelihood were severely affected
by the pandemic.

DTI-3 ANNUAL REPORT PAGE 12

COVID-19
RESPONSE

IMMEDIATE RESPONSE

The DTI Regional and seven provincial offices immediately deployed teams
to check establishments at the height of community quarantine restrictions
in March and April 2020, to ensure that prices of basic necessities and
prime commodities in major stores are maintained at frozen prices and
that minimum health and safety protocols are observed.

PAGE 13 DTI-3 ANNUAL REPORT

COVID-19
RESPONSE

DTI provincial offices throughout Central
Luzon disseminated and promoted the P3
CARES program to distressed MSMEs in
their respective provinces. A total of
2,323 MSMEs in Central Luzon have
benefitted from the CARES program in
2020

During the early stages of the pandemic, SUCCEEDING INTERVENTIONS
DTI assisted SSF cooperators, who were
previously sewing dresses and bags. They As more establishments were allowed to open, the
now earn by producing personal DTI Regional and Provincial Offices started
protective equipment (PPE), face masks checking establishments allowed to operate like
and face shields. dining establishments, salons and barbershops.
The DTI-3 offices also partnered with the local
government units and national agencies like DOLE
in checking the compliance of establishments to
workplace guidelines to help control the spread of
infection of the Covid-19.

DTI-3 ANNUAL REPORT PAGE 14

COVID-19 PANGKABUHAYAN SA
RESPONSE PAGBANGON AT GINHAWA

The various provincial offices of DTI also provided
livelihood assistance to MSMEs that were
affected by calamities, local armed conflict and
health disasters such as the Covid-19 pandemic.
Through the PPG program, beneficiaries received
livelihood kits worth Php 5,000 - 8,0000.

DTI Assistant Secretary
Flora Lorio Amate (above)
personally attended the
distribution of PPG
Livelihood kits in the
province of Bataan,
together with key provincial
officials, in order to explain
to the beneficiaries the
initiatives of the
government to help small
entrepreneurs in the
countryside survive and
continue their livelihood
despite the pandemic.

PAGE 15 DTI-3 ANNUAL REPORT

COVID-19
RESPONSE

MARKETING ASSISTANCE TO MSMEs
DURING THE PANDEMIC

MSME ASSISTANCE
THRU MARKET
DEVELOPMENT

BAGSAKAN TRADE FAIRS In response to the health crisis, DTI-3
assisted client MSMEs, especially those
In May 2020, the Bagsakan system featured products from selling basic needs and prime commodities
Central Luzon such as the Zambales mangoes, Pampanga in selling their products. MSMEs from Bataan
watermelons, salted eggs, and fried itik, Bulacan organic and Bulacan were able to participate in
rice, Nueva Ecija dairy products, Tarlac vegetables, Bataan Bagsakan Trade Fairs organized by the DTI
araro cookies, bagoong, nilasing na hipon, ready to eat Bureau of Domestic Trade and Promotion
dilis, pusit cashew nuts, and other Filipino delicacies. (BDTP). The project is implemented by BDTP
in cooperation with the DTI-Regional
Operations Group. The event is marketed
online through the BDTP and DTI social media
pages, showcasing the participating MSMEs
and their products to reach more consumers,
especially in Metro Manila. Orders are taken
and confirmed orders are prepared for pick
up on the scheduled date. In addition to
cash-only transactions, digital payments,
and bank transfers have provided added
convenience to the consumers and MSMEs.

Through the Bagsakan system, orders are
made online while deliveries are centered in
DTI designated area in Metro Manila. This
enabled MSMEs from Region 3 to continue
catering to clients from NCR and other
nearby regions. Combined sales of MSMEs
for the 65 organized Bagsakan reached
Php8.93M

DTI-3 ANNUAL REPORT PAGE 16

COVID-19 DISKWENTO
RESPONSE CARAVANS

The regional office and seven provincial
offices of DTI also conducted at total
of 29 runs of Diskwento Caravans in
strategic areas in Central Luzon. The
caravans included the regular Balik
Eskwela and Holiday edition runs, and
special event and calamity/disaster
related Diskwento Caravans. The
caravans aimed at providing affordable
basic needs and prime commodities in
accessible areas of the region.
In 2020, the DTI-3 Diskwento Caravans
generated total sales of Php 7.300M
benefitting a total of 22,505
consumers.

PAGE 17 DTI-3 ANNUAL REPORT

MSME feb. 4-11, 2021
DEVELOPMENT

INTERNATIONAL TRADE FAIR

At the start of the year, eight MSMEs from the region, particularly from Tarlac Province
were able to participate in the prestigious Ambiente Trade Fair in Frankfurt, Germany.
The fair is generally considered as one of the world’s leading international trade shows
for the consumer goods industry from the global market spectrum to industry trends and
future visions.

With the help of the Department of Trade and Industry Region III, the Provincial Government
of Tarlac and the Center for International Trade and Mission (CITEM), eight promising micro
small and medium entrepreneurs (MSMEs) from the province of Tarlac made an impact at the
famous Ambiente Trade Show 2020 in Frankfurt, Germany from February 4 to 11, 2020. The
eight participating exhibitors who were invited to join the trade show had an initial booked
and negotiated sales of Php 15.17 Million pesos for the fair, a significant amount for just one
week of exposure in the prestigious trade show.

DTI-3 ANNUAL REPORT PAGE 18

MSME
DEVELOPMENT

SALES GENERATED FROM
TRADE FAIRS & MARKET
DEVELOPMENT ACTIVITIES

To help MSMEs who have partially slowed down
operation due to the pandemic, several trade
fairs were organized by DTI for its entrepreneurs
to be given the chance to sell their products
online. DTI assisted in sales generation through
trade fairs, Pasalubong Center, Market
Matching activities, DTI CE - OTOP and OTOP
Hub sales. The total domestic sales for these
activities reached Php 895.96 Million.

For 2020, a total of 98 trade fairs and selling
missions were organized or participated in,
enabling 1,364 MSMEs to generate a total sales
amount of Php 70.32 Million for 2020. These
fairs include the 22nd run of the Likha ng
Central Luzon Trade Fair, the Go Lokal Digital
Mall, Gawang Pinoy Trade Fair, the OTOP
Kaasenso Trade Fair, and many more, were done
either face-to-face or through digital platforms.

PAGE 19 DTI-3 ANNUAL REPORT

MSME
DEVELOPMENT

WEBINARS

Webinars were organized by the provincial and regional offices of the DTI-3 to
continue to capacitate MSMEs while they are still adjusting to the new way of
transacting. This time, capacity building was done mainly through online seminars
or webinars.

DTI-3 ANNUAL REPORT PAGE 20

MSME
DEVELOPMENT

KMME - MME

The Kapatid Mentor Micro Enterprises -
Money Market Encounter program was still
continued in 2020.

This time, the 10 module course offered to
selected MSMEs was conducted fully online
to avoid face to face contact between
mentors and mentees. The Philippine
Center for Entrepreneurship/ Go Negosyo
continued to assist in mentoring MSMEs
from the region as they are capacitated
online.

Despite the initial challenges in conducting
the program online, the mentoring program
of DTI still attracted a total of 87 Central
Luzon participants who graduated from the
program.

Two additional timely topics were include
in the modules to help mentees cope with
the present challenges of business:
Business Continuity and Digitalization.

PAGE 21 DTI-3 ANNUAL REPORT

MSME
DEVELOPMENT

NEGOSYO CENTERS

A total of eight (8) new Negosyo Centers were launched in 2020 to help bring the
services of DTI in the countryside. The new Negosyo Centers were established with the
cooperation and support of the local government units where they are being housed. In
summary, DTI-3 is maintaining a total of 104 existing centers. With this, there is a total of
112 Negosyo Centers providing services to MSMEs in the region which are hosted by
either the LGUs, local chambers or business associations.

DTI-3 ANNUAL REPORT PAGE 22

MSME
DEVELOPMENT

SHARED SERVICE
FACILITES

A total of 162 Shared Service Facilities in the
seven provinces of Central Luzon were
established and maintained by DTI to help MSMEs
access better equipment and systems for the
production of their goods. Just before the
pandemic, the different SSF stakeholders in the
region were still able to participate in the
regional SSF Summit held in the City of San
Fernando, Pampanga. In this event, SSF
stakeholders were updated on the program. They
were also able to share their best practices and
discussed relevant issues affecting the program.

In 2020, a total of 70 SSFs were turned over or
donated to cooperators to ensure their ownership
of the facilities. This is done after an evaluation
of the capacity of the cooperators to fully
manage the SSF.

Additional SSFs were continued to be launched in
the region to help MSMEs in the countryside
upgrade and improve their production. Among
these (left) are the provision of more modern soft
broom making and bamboo making facilities.

PAGE 23 DTI-3 ANNUAL REPORT

MSME
DEVELOPMENT

In 2020, the local food and non-food products of
Central Luzon were featured in the DTI Youtube
Channel through a Christmas Special dubbed
"Pasa Love"

The Youtube project involved all regional offices of
DTI and the Regional Operations Group and the
Knowledge Management and Information Services
group.

For Central Luzon, DTI engaged the services of 2019
Binibining Pilipinas Intercontinental Emma Tiglao, a
local beauty queen from the province of Pampanga
to help promote local food and non-food products
of the region.

The food AVP of DTI-3 was dubbed "Mangan,"
featuring the well-known delicacies and food of
Central Luzon. The non-food AVP was dubbed
"Kutitap," signifiying the lantern-like light of hope
to industries affected by the pandemic.

DTI-3 ANNUAL REPORT PAGE 24

CONSUMER
PROTECTION

MONITORING OF PRICES AND SUPPLY OF BNPC

To ensure the steady supply of goods to consumers, the DTI-3 provincial offices regularly
visited major stores and establishments selling basic and prime commodities. The DTI
offices also asked the assistance of the police, agencies and local government officials
to check if establishments have sufficient inventories and reasonable prices. In 2020,
DTI-3 provincial offices regularly monitored a total of 669 firms for compliance to price
regulations and free trade laws.

No. of firms monitored
Total - 669

PAGE 25 DTI-3 ANNUAL REPORT

CONSUMER PERMITS, LICENSES AND
PROTECTION ACCREDITATIONS ISSUED

Even with the quarantine restrictions, the Consumer
Protection Division of DTI-3 processed a total of
3,443 permits, licenses and accreditations within the
prescribed time in 2020. This is lower than the
previous year's total of 4,559 permits, licenses and
accrediations issued.

PRODUCT STANDARDS
MONITORING

The Consumer Protection Division of the
DTI Regional Office III and the seven
provincial offices continued to check
hardware stores and sellers of mandatory
products like construction materials, steel
products and housewares for compliance
to product standards and ensure safety
of consumers when purchasing these
products.

PS Marks ICC Sticker

DTI-3 ANNUAL REPORT PAGE 26

CONSUMER
PROTECTION

MONITORING OF HEALTH
PROTOCOLS

DTI provincial offices also monitored the compliance of business establishments to DTI and
DOLE Interim Guidelines dated April 30, 2020 on Workplace Prevention and Control of
COVID-19. The DTI, DOLE, LGUs and law enforcement agencies checked establishments such
as retail stores and estabishments, food preparation establishments, barbershops, salons and
spas and manufacturing establishments.

PAGE 27 DTI-3 ANNUAL REPORT

CONSUMER
PROTECTION

CONSUMER ADVOCACY

DTI provincial offices regularly conduct consumer advocacy activities to help consumers
understand their rights and responsibilities. In 2020, majority of the consumer advocacy
activities were done online through webinars.

DTI-3 ANNUAL REPORT PAGE 28

CONSUMER
PROTECTION

The Federation of DTI Accredited Consumer
Organizations - Region 3 (Fedacor-3) continue their
organizational building activities and partnership
with DTI-3. They held their quarterly meeting in
2020 at the DTI-3 conference room

CONSUMER
ORGANIZATIONS

Aside from attending capacity building
activities such as Consumer Awareness and
Responsiveness Seminar (CARES), support
to Diskwento Caravans and participation in
other online training sessions in all the
seven provinces of Central Luzon, the
Fedacor-3 officers also participated in
meetings organized by the DTI Consumer
Protection and Advocacy Bureau. Notably,
consumer organizations officials attended
the ASEAN Committee on Consumer
Protection Stakeholders Dialogue and
Workshop held via Zoom platform on
November 24, 2020. DTI Undersecretary
Ruth B. Castelo led the dialogue.

There are 2 recognized and accredited
consumer organizations in Region 3 that
continue to partner with DTI-3 in consumer
protection advocacy and support activities.
The federation is headed by its President,
Katherine Daluz.

PAGE 29 DTI-3 ANNUAL REPORT

INDUSTRY
DEVELOPMENT

BAMBOO INDUSTRY CLUSTER

Despite the pandemic in 2020, DTI-3 still helped develop bamboo
industry stakeholders in the region through training, financial
facilitation, product development, and assistance in marketing and
participation in trade fairs.

AMOUNT OF SALES GENERATED
INVESTMENTS
GENERATED PHP 3.81 Million

PHP 4.02 Million

NO. OF MSMES NO. OF FARMERS
ASSISTED ASSISTED

21 159

AMOUNT OF LOANS TRAININGS CONDUCTED NO. OF DESIGNS
FACILITATED INTRODUCED
8
PHP 2 MILLION 41

The Philippine Bamboo Industry Development Council (PBIDC) chaired by Sec. Ramon M. Lopez had a
meeting last February 6, 2020 at the Department of Agriculture Central Office in Quezon City (bottom
photo). The Bamboo council also held benchmarking missions (top photo) in Lubao, Pampanga,
Alaminos, Pangasinan and Baguio City, among others.

PAGE 30

DTI-3 ANNUAL REPORT

INDUSTRY
DEVELOPMENT

CACAO

The Cacao industry in Central Luzon
remained active in 2020. In particular,
DTI continued its advocacy, market
promotion and technical assistance to
Cacao stakeholders in the region.
Farmers were also trained in the making
of other cacao products such as cacao
wine and vinegar aside from the
traditional tablea product from cacao.

For Region 3, new areas planted to
Cacao reached 336 hectares, while
volume of production of dried cacao
reached 164 metric tons. Three farmer
cooperatives, three processors and one
nursery operator were some of those
given assistance by DTI.

PAGE 31 DTI-3 ANNUAL REPORT

INDUSTRY
DEVELOPMENT

COFFEE INDUSTRY CLUSTER

Aside from capacity building sessions held to help the coffee industry stakeholders in Central
Luzon, DTI-3 also promoted coffee products through social media. The cluster also created a
directory of coffee farmers, processors, suppliers and buyers to facilitate exchange of
information. In February 2020, the coffee makers of Bataan welcomed visitors from coffee
processors from other provinces to benchmark from them. In December 2020, a SSF Coffee
Assessment and Planning cum Small Business Management for the Farmers and Farmer
Housewives of Tala Orani Multi Purpose Cooperative was conducted (photos below).

2020 Accomplishment Summary

BOTTOMLINES (Coffee Industry Cluster)

DTI-3ANNUAL REPORT PAGE 32

INDUSTRY
DEVELOPMENT

COCO COIR INDUSTRY CLUSTER

The assistance of DTI to the Coco Coir industry in 2020 contributed to the livelihood of
coconut farmers in the region, especially in the province of Aurora. DTI was able to assist
its coop beneficiary through linkage with an institutional buyer of coco coir. Three (3)
new coco-coir production projects were established for the year. Aside from its
marketing interventions, DTI also facilitated the conduct of training on Coco Net
production for 26 farmer beneficiaries.

2020 Accomplishment Summary

PAGE 33 DTI-3 ANNUAL REPORT

INDUSTRY
DEVELOPMENT

2020 Accomplishment Summary PROCESSED FRUITS AND
NUTS CLUSTER

The Processed Fruits and Nuts (PFN)
Industry Cluster continued to move
despite quarantine restrictions in 2020.

Despite the COVID-19 pandemic, some of
the PFN-MSMEs were still able to
participate in local and regional online
trade fairs like: Likha ng Central Luzon
Virtual Trade Expo on October 13 to 17,
2020, Likha ng Central Luzon Holiday Fair
–on December 7 to 21, 2020 and the KSK
Trade Fair - Christmas Market at SM
Pampanga.

On February 11, 2020, the Region 3 PFN
Industry Cluster in partnership with the
Philippine Commission on Women through
the WEE Project conducted a follow-
through for the procurement matching
activity facilitated between the WMEs
(peanut processors) and the Paroba
Livelihood Business and Agricultural
Association of Arayat, Pampanga.

A total of 31 participants joined the
Regional Industry Cluster meeting on
December 8, 2020 to discuss plans and
achievements of the cluster for the year.
The meeting was led by PD Brigida T. Pili
as cluster focal person and was attended
by Processed Fruits and Nuts (PFN)
entrepreneurs together with officials of
the Department of Agriculture Regional
Office III.

DTI-3 ANNUAL REPORT PAGE 34

INDUSTRY
DEVELOPMENT

WEARABLES AND HOMESTYLES

Despite the pandemic, gifts and home decors and furnishings continue to be sold. DTI
continued to support the wearables and homestyle industry cluster.

In 2020, a total of 112 training sessions were conducted to capacitate 1,019 stakeholders in
the gifts, decors and housewares, fashion accessories and furniture and furnishings sectors.

DTI-3 assisted MSMEs in the wearables and homestyles cluster by enabling the sale of their
products through their participation in virtual trade fairs like the Virtual National Trade Fair,
which was held in partnership with PLDT Kaasenso.

PAGE 35 DTI-3 ANNUAL REPORT

OTHER
BANNER
PROGRAMS

GREAT WOMEN PROJECT

In 2020, the 63 enrolled WMEs remain to be the focus of assistance of the project. Among
the accomplishments initiated by the DTI-3 for this project include: procurement matching
activity between peanut processors and farmers, the conduct of monitoring and
evaluation of women entrepreneurs, participation of women entrepreneurs in the
Integrated Marketing Training Program under the WGDP as supported by the USAID under
the EPESO Agreement. In the face of the pandemic, the DTI's GWP project also provided
online learning sessions on Lazada. The DTI also extended its assistance to some 40 non-
GWP2-enrolled WMEs. Assistance provided to them include the participation to GWP2
partner agencies' capacity building activities and facilitation to get loan assistance from
DA-3 and DOST-3.

In February, 2020, before the quarantine restrictions, the GWP2 group met to support
the women entrepreneurs of Central Luzon to draw plans for the year.

DTI-3 ANNUAL REPORT PAGE 36

OTHER CARP
BANNER
PROGRAMS In 2020, DTI-3, through its CARP offices, continued
to assist a total of 6,187 farmer beneficiaries from
96 agrarian reform communities (ARCs) in Central
Luzon. The assistance to CARP stakeholders during
the pandemic include training, consultancy and
especially marketing of their products.

PAGE 37 DTI-3 ANNUAL REPORT

OTHER
BANNER
PROGRAMS

CARP

in terms of marketing of the products of CARP beneficiaries, DTI-3 through its
cooperation with the Department of Agriculture's Kadiwa Caravan, assisted a total of 10
MSMEs and four big cooperatives and their members sell their products in more than 170
trade fairs or selling venues in Central Luzon, Metro Manila and Calabarzon. The trade
fairs enabled CARP MSMEs generate a total of Php 15.65 Million in 2021.

SALES GENERATED FROM KADIWA ON WHEELS

DTI-3 ANNUAL REPORT PAGE 38

ORGANIZATION
&

DEVELOPMENT

CAPACITY BUILDING

DTI-3 associates were able to participate in capacity building sessions on different
aspects of work. For 2020, most training was done online through virtual sessions using
modern technology. Aside from competency based training, majority of associates were
also given health and wellness training such as Yoga, sound healing and other worklife
balance related sessions.

The Human Resource Management Office of DTI-3 reported that for 2020, 100% of
employees with plantilla positions received at least one training session for the year.
Below, drivers from the regional and provincial offices undergo capacity building.

PAGE 39 DTI-3 ANNUAL REPORT

ORGANIZATION PERSONNEL MOVEMENT
&
For 2020, there were 10 appointments
DEVELOPMENT

issued, while six associates were promoted,

two (2) were original appointments and two

(2) were transfer appointments. For

permanent employees, five (5) were

separated, one of which reached

complusary retirement, three (3) availed of

optional retirement and one associate

resigned.

The manpower complement of DTI-3
consisted of 122 permanent or
plantilla positions, 11 contractual
positions and 179 Job Orders or
Contract of Service personnel.

DTI-3 hired a total of 41 new
associates, including JO/COS, while
14 associates were separated for
the year.

DTI-3 ANNUAL REPORT PAGE 40

ORGANIZATION
&

DEVELOPMENT

2019 SPRINTS AWARDEES
(Recognized during the 2020 Mid-Year GA)

LOYALTY AWARDS INDIVIDUAL AWARDS

Eileen Ocampo, 15 years Enrique D. Tacbad - Best Supervisor
Providencia Dizon, 20 years Lenoro G. Sison - Best in Attendance
Nelin M. Cabahug, 25 years Rodolfo D., Malonzo Jr - Best Housekeeping
Flora M. Cruz, 25 years
Leonora D. Embido, 25 years Associate
Araceli Isabel P. Lising, 25 Dexter D. Baluyut - Best Driver
Raquel R. Malig, 25 years Jengkie B. Gonzales - Best NC Business
Rowena S. Miranda, 25 years
Lota M. Yasa, 25 years Counsellor
Pacita P. Bandilla, 30 years Jeypy P. Ocampo - Best CARP Associate
Ma. Cristina V. Valenzuela, 30 years
Marcela Z. Yusi, 30 years Best Regional and Provincial Associates:
Mario C. Romero, 30 years
Nora M. Reclosado, 35 years Aldrin M. Veneracion - DTI Aurora
Leonor B. Paningbatan, 35 years Cindy M. Jaime - DTI Bataan
Zorina D. Aldana, 40 years Mary Grace S. Reyes - DTI Bulacan
Brigida T. Pili, 40 years Darwin P. Manumbali - DTI Nueva Ecija
Judith P. Angeles, 40 years Ronan P. Rosete - DTI Pampanga
Ma. Teresa R. Bondoc - DTI Tarlac
Gilbert D. Villanueva - DTI Zambales
Racyiel V. Regalado - DTI Regional Office

GROUP AWARDS

Heroic Service Award, Heroic Service Award,

Outstanding Community Service Outstanding Community Service

DTI Zambales Business DTI Tarlac Business

Development Division Development Division

RD SPECIAL AWARDS

Jan Ricardo Pilarca (Competence)
Barry Bernabe J. Pangilinan (Creativity)
Neil John M. Fabay (Synergy)

PAGE 41 DTI-3 ANNUAL REPORT

INFORMATION
DISSEMINATION

COMMUNICATING DEVELOPMENT

Despite limitations in movement and resources during the pandemic, DTI-3 conitnued its
partnership with media outlets and government agencies to communicate its
development efforts through its various programs and projects.

A key innovation in information dissemination is by maximizing the use of information
technology and online channels to promote its programs and projects, and ensuring that
online feedback is gathered.

For 2020, an E-Kapihan with media was held via Zoom platform on December 17, 2020.
Aside from this, DTI-3 joined in regional chatgroups of information officers in Central
Luzon and in the Crisis Communications Groups of government agencies in Region 3.
DTI-3 also regularly provided press releases, photo releases, advisories, vlogs and
information materials for media partners and the public. An online social media feature
on consumer issues - Breaktalk - was also shown online.

The DTI-3 also published four quarterly issues of Central Luzon Express, its official online
newsletter, to present highlighted accomplishments every quarter. The said newsletter is
disseminated by email and through social media. It is also viewable and downloadable
in easily readable Flipbook format online.

E-Kapihan sa DTI-3

DTI-3 ANNUAL REPORT PAGE 42

INFORMATION
DISSEMINATION

RADIO PROGRAM & MEDIA
GUESTING

"Ang Mamimiling Pinoy" - DTI-3's award winning
radio program continued to air after two months of
the Enhanced Community Quarantine in April and
May 2020. Despite this limitation, DTI-3 continued
to disseminate information and advisories through
broadcast media through phonepatch interview and
virtual interviews and participation in radio and
television features, apart from regular press
releases issued to print and online media outlets.

VIDEO BLOG

To help in disseminating information

on consumer rights, product

standards, fair trade laws and other

consumer-related information, the

Consumer Protection Division of DTI

Region III created Video Blog dubbed

"Breaktalk" in the official social media

pages of DTI Region III. The said blogs

contain easy to understand

discussions on different consumer

related topics as encountered by

ordinary consumers.

VLOG

PAGE 43

DTI-3 ANNUAL REPORT

INTER-AGENCY
COOPERATION

REGIONAL IATF COORDINATION

Since the start of the Enhanced Community Quarantine in March 2020, the DTI Regional
Office III has been active in participating in the Regional Inter-agency Task Force to report
its monitoring of price and supply situation and to enforce regulations relative to the Price
Act.

The DTI-3 provincial offices were also active in local IATF meetings to assess areas of
concern that will be placed under enhanced quarantine categories.

AGIO DOH MEETING

Even before the quarantine imposition in March 2021, the DTI-3 through coordination
with the Association of Government Information Officers in Central Luzon (AGIO-CL) and
the Department of Health Region III (DOH-3) met on February 12, 2021 at the DTI-3
conference room to coordinate information gathering and dissemination among
government agencies in Central Luzon. The meeting was presided by Dr. Cesar Cassion,
DOH-3 Regional Director together with William Beltran, PIA-3 Regional Director. It was
participated in by different agencies of Central Luzon and members of AGIO - CL.

DTI-3 ANNUAL REPORT PAGE 44

INTER-AGENCY
COOPERATION

REGIONAL RECOGNITION

On March 16, 2020, the DTI-3 Regional Office III was recognized by the Department of
Health Region III Central Luzon Center for Health and Development for the significant
support and participation of DTI-3 associates in the Bloodletting Olympics 2019
campaign of the agency.

PAGE 45 DTI-3 ANNUAL REPORT

INTER-AGENCY MSME DEVELOPMENT
COOPERATION COUNCIL

Early in January 2020, the Regional MSME
Development Council was able to meet and
discuss the programs and projects of DTI for its
clients for the present year. The meeting was
attended by partner government agencies,
chambers of commerce, Philippine Export
Federation Region 3 and members of the
academe

The Central Luzon MSME Development Council holds meetings to map out its plan to support
MSMEs in the present year. Despite the pandemic, the council continued to meet virtually to
discuss possible responses and assistance to MSMEs affected adversely by the pandemic.



ANNUAL
REPORT

2020