BADM 310 Syllabus

BADM 310: Management and Organizational Behavior

Spring 2018
Tuesday and Thursday, 9:30 – 10:50 AM, Foellinger Auditorium

Professors: Dr. Denise Lewin Loyd (61 Wohlers)

Office Hours: Thurs 11:00AM-12:00 PM or by appointment

Teaching Assistants & TA Office Hours: See Compass site

Course Email and Communication Options: Please use Class Discussion Forum for general
questions. You can use course e mail ([email protected]) for emergencies and confidential
questions which you do not want to share in class discussion forum.

COURSE DESCRIPTION:

This course introduces a broad range of topics in management and organizational behavior.
Some of the topics covered are motivation, leadership, teams, organizational culture,
organizational structure, strategy, and business ethics. The course is appropriate for business and
non-business majors. The course objectives are:

♦ To provide a basic understanding of core management tasks such as planning, controlling,
leading and organizing, and to develop a similar understanding of organizational behavior at the
individual, group and organizational levels.

♦ To develop a working vocabulary regarding these subjects and to become familiar with theories
and concepts regarding them.

♦ To understand the application of course concepts to real world management and organizational
behavior problems.

LEARNING OUTOMES:

The learning outcomes of this course are as follows:

• You’ll understand management and organizational behavior terminology and of the foundational
concepts thereof.

• You’ll learn to diagnose and solve management problems, including but not limited to change
management, leadership, and motivation.

• You’ll gain knowledge of ethical issues often associated with organizational situations.
• You’ll gain knowledge of global & cultural differences in management and organizational

behavior processes.

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TEXT & REQUIRED MATERIALS:
1. Required Textbook: Jones & George, Contemporary Management 9e with “Connect”
access, University of Illinois BADM310 Edition, McGraw Hill. ISBN 9781308943992.
Available at local bookstores.
2. Required Access to McGraw-Hill “Connect” software. This is bundled with new
textbooks but can be purchased separately (if you have other access to a textbook). The
internet site gives you the opportunity to purchase it directly from McGraw-Hill the first
time you click on a Connect assignment. Details will be announced in the first class and on
the course Compass site.
3. Required iClicker. Available at TIS and the U of I bookstore. Either the original iClicker
or the iClicker 2 will work for this class.
NOTE: CLICKER REGISTRATION IS REQUIRED by Jan 31, 2018. In order to
credit you with points for clicker participation, we have to know your clicker’s #. Register
by clicking the appropriate icon on the main page of the course Compass site. You MUST
register your clicker on our Compass site even if you also registered it elsewhere.
4. Required Harvard Business School Change Management Simulation. Purchasing and
registration instructions will be posted on Compass in mid-semester. Cost = approx. $15.
5. Lecture notes can be downloaded from Compass site.

COURSE SCHEDULE:
The planned schedule will be posted on Compass. Changes may be made to reflect the needs
of the class. Any changes will be announced in class and/or on the course web site (Compass). It
is the students’ responsibility to stay aware of any changes made. Key dates:
♦ Exam 1: Tues Feb 13, in class
♦ Exam 2: Thur Mar 15, in class
♦ Exam 3: Tues May 1, in class
LEARNING APPROACH & HOMEWORK
♦ For this BADM 310 class, the activities (other than exams) are organized by weeks. In a typical

week we will cover two chapters in class, and students will complete different types of (typically
online) homework related to the chapters. This can be done before or shortly after class.
♦ Each week readings will be assigned from the text. Read each chapter and use the LearnSmart
exercises to learn the material well. Then, do the interactive exercises for the chapter to gain
additional familiarity with the chapter concepts.
♦ Homework activities will typically be due at 9:30 AM on Tuesday of the week after we cover the
material. There is an extended deadline for assignments in the first week.
♦ Assignment due dates are on the Compass web site.

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GRADING
Your final grade in this class will be determined by your performance on:

Grading Component Max. % of Total
Points

1. LearnSmart Activities 18 chapters @ 9 points each, 2 lowest 144 7%
chapter’s grades dropped
2. Interactive Activities 18 chapters @ ~16 points each, 2 lowest 256 13%
chapter’s grades dropped
3. Change Management Simulation 100 5%
500 25%
4a. Exam 1 (50 questions, mostly m/c & t/f but some fill-in) 500 25%
500 25%
4b. Exam 2 (“”) 2000 100%

4c. Exam 3 (“”) 80
40
Total
Extra Credit Opportunities

A. Optional Research Participation, up to 8 studies @ 10 points
each
B. iClickers, participation in up to 20 classes @ 2 points per class.

Final grades will be assigned based on the following point scale.

A B C D F
1940+ = A+ 1740-1799 = B+ 1540-1599 = C+ 1340-1399 = D+ < 1200 = F
1860-1939 = A 1660-1739 = B 1460-1539 = C 1260-1339 = D
1800-1859 = A-
1600-1659 = B- 1400-1459 = C- 1200-1259 = D-

Grades will be accessible by password on IL Compass 2g. There are two exceptions:
♦ Grades for extra credit research studies will be maintained on the SONA system and will only be

transferred to Compass after the last of the three exams.
♦ Grades for the Connect activities (interactive activities and LearnSmart) transfer to Compass

gradebook about 1 week after you turn in the assignment.
For your security, grades will not be provided by phone or email. Because of the size of the
class, grade breakpoints are fixed to maintain equity. Students with extenuating circumstances
which require them to receive a certain grade or maintain a particular GPA (e.g., graduation, loss
of a scholarship, University probation or suspension, loss of a job offer, revocation of student
Visa, etc.) need to realize that they are responsible for working hard to achieve the needed class
grade. Please ask for help if you see that you are falling short of the grade that you expect or
need. We want students to succeed but you must know that we cannot make exceptions for
individual students. Grades can be changed only if we have made an input or calculation error. It
is important that you check your class grades and immediately notify us of any discrepancies.
After the posting of grades in Compass or Connect, you will have one week to notify the
instructor about any grading issues or errors. After this time period, no corrections or
recalculations can be guaranteed.

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Grading Components

LearnSmart
LearnSmart homework assignments are part of Connect, McGraw Hill’s online learning
platform. LearnSmart is basically an “intelligent” electronic flash card system. The system asks
multiple choice, fill-in, and other quick questions. The “intelligence” is that if there is a topic you
have difficulty with, the system tends to increase the number of questions so as to help you bring
your knowledge up to par. The pedagogical purpose of these exercises is primarily to review the
chapter concepts from lecture and your reading. We recommend you do the LearnSmart
activities for the chapter before the interactive exercises, as familiarity with the concepts will
speed your work.

LearnSmart is treated as “mastery” exercises. The more cards you do, the higher your score gets
until it says you have completed the exercise, whereupon you get full credit. The exercises are
set so that McGraw-Hill estimates the average student can gain full credit with 30 minutes of
work (and call us biased, but we are confident every U of I student is above the average student
in McGraw Hill’s book). But, you can work on the activities for as long as needed to achieve the
score you want. It should be possible for all students who are willing to spend the time, to
achieve scores near 100% on these exercises. Additionally, we drop your lowest two chapters’
scores at the end of the semester. LearnSmart gives no credit for late submissions.

To start working with LearnSmart, check the Compass site. If you have trouble gaining access,
please contact McGraw-Hill first (phone # and web address on Compass). If McGraw Hill is
unable to resolve the issue your next step is to contact your teaching assistant. Please put the
Mcgraw Hill service ticket # in the email in case we need to coordinate with them.

The LearnSmart exercises are normally due at 9:30AM on the Tuesday of the week after the
chapter was covered. Due dates will appear on Compass, and the Connect web site has calendar
and grade functionality that lets you track when assignments are due and how you have done on
them.

“Connect” Interactive Activities
“Connect” homework assignments comprise one to three modest interactive exercises for each
of the 18 chapters in the text. Some of these are “drag and drop” exercises which amount to a
matching game where you connect a specific situation with a chapter concept. Others are video
exercises in which you answer several multiple choice questions that emphasize chapter concepts
as you view the video, and then answer some concept check questions at the end. The
pedagogical purpose of these exercises is to help you become familiar with applying the chapter
concepts from lecture and your reading. We recommend you do the LearnSmart activities for the
chapter before the interactive exercises, as familiarity with the concepts will speed your work.

These exercises are treated as “mastery” exercises. That is, they are set up so all students can
master the material. This is done by allowing you three tries at each exercise and taking only the
highest score. You are also allowed to reference the textbook and notes as you work through the
exercises. Students who are willing to spend the time should achieve scores near 100% on these
exercises. Additionally, we drop your lowest two chapters’ scores at the end of the semester.
Each day you are late in submitting results in a 20% penalty.

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To start working with the interactive activities, check the Compass site for an introduction.
Tutorials are available. If you have trouble gaining access or working with the interactive
exercises, please contact McGraw-Hill first (link on Compass). If McGraw Hill is unable to
resolve the issue your next step is to contact your teaching assistant. Please put the McGraw-Hill
service ticket # in the email in case we need to coordinate with them.

The interactive exercises are normally due at 9:30 AM on the Tuesday of the week after the
chapter was covered. Due dates will appear on Compass, and the Connect web site has calendar
and grade functionality that lets you track when assignments are due and how you have scored.

IMPORTANT: In order to be as fair as possible to everyone in the class, deadlines for
interactive activities and LearnSmart have to be enforced. Please DO NOT wait until the last
minute. If you wait until the deadline, issues such as illness or problems with the University
server might make it impossible for you to complete the assignments.

Change Management Simulation (CMS)
Near the end of the semester, all students will participate in a simulation of an organizational
change initiative published through Harvard Business School publishing. The simulation
challenges you to acquire support among your company’s management for an innovative idea.
The simulation plays like a game, and students have found it very engaging. We hope that you
find that simulation not only interesting, but a powerful learning experience where you see the
results of effective and ineffective application of course concepts.

IMPORTANT: You will need to register and purchase the change management simulation
through the Harvard web site before we start the simulation by Thursday, April 7th. You MUST
purchase the simulation before the deadline otherwise you will not be able to participate in the
exercise. Instructions will be posted on Compass in early April. Announcements about this will
be made in class.

Exams
There are three exams in the course. Each exam covers the material from one of the three parts of
the course and consists of approximately 50 questions. Most are multiple choice and true/false
questions, but some are short fill-in (e.g., definitions, identification of concepts). Material on the
exam is drawn from the textbook, class lecture and other assigned materials. The exams are
closed-book and are given in class at the regularly scheduled class time.

Exam Policies:
• Indicate your exam answers on both your exam copy and on your answer (bubble) sheet.

Both are collected when you leave. Your bubble sheet answers are what we must use,
but if for some reason it is lost or illegible we may refer to the exam copy. If you do not
turn in an answer sheet or a marked exam copy, you normally cannot receive any credit
for the exam.
• Plan on remaining in the classroom for at least 40 minutes during exam days.
• Bring a #2 pencil to class and use it to fill out the exam.
• Bring a photo ID to all exams as the size of the class requires that we check IDs.

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• Dictionaries and electronic devices (calculators, dictionaries and translators) are not
permitted during exams, on the recommendation of the college deans. We will answer
questions about word meanings that are not related to class concepts.

• Additional exam policies and procedures may be discussed in class.
Conflict Exams
• Exams are taken only at the regularly scheduled time except when events beyond your

control prevent you from doing so. The most common exceptions are for excused
absences (e.g., illness or injury, family emergency, university sanctioned events) and out-
of-town job interviews. Please ask if you have an unusual situation. With approved
exceptions you are able to take the conflict exam which has the same format as the
regular exam.
• You MUST notify us IN ADVANCE if you need to take the makeup/ conflict exam.
Email to the course email (see Compass). Failure to do so (unless you are physically
unable to email) will result in an automatic zero for the exam.
Documentation is required to take the makeup/conflict exam. For illness, injury, or

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family emergency, please obtain an official excused absence letter from the Dean of
Students Office. The Dean of Students office is at 300 Student Services Building, 610
East John, 333-0050. For other situations check with the professor regarding required
documentation.

Extra Credit
There are two primary sources of extra credit: Participation points through using the clickers and
participation in research studies that brings exposure to the research process.

“Clicker” Participation Points
We use “iClickers” to make lectures more participative and engaging. The main goal is to enhance
learning, so credit is based on participation rather than correct answers. The points are for extra
credit and are relatively minor but can help improve your grade. Research indicates that for a large
lecture class, they can increase learning. Regarding the points, you need to vote in 80% (rounded
down) of the clicking chances. You will gain 2 points for each of the 20 substantive classes when
you do this (clicker points are not given for reviews, exams and the first class).
IMPORTANT: To credit points for clicker participation, we have to know your clicker’s #.
Register by clicking the appropriate icon on the main page of the course Compass site. You should
register your clicker on our Compass site even if you also registered it on the iclicker website in this
or past semesters. The deadline for registering clickers is the Wednesday of the third week of
classes (January 31st).
Extra Credit for Research Studies
You can also earn extra credit by participating in research studies sponsored and conducted by
College of Business Faculty and Ph.D. students. These studies are worth 10 points each, and you can
do up to 8 of them for a total of 80 extra credit points.

Opportunities for these research studies are generally quite limited early in the semester (the
researchers need time to get their studies together for the semester) but become more prevalent late

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in the semester. The College of Business uses a web-based program called SONA to manage
scheduling. Find it at http://uiuccba.sona-systems.com/. Follow the instructions therein to register
and sign-up for studies.
IMPORTANT: Each study gives you one credit in SONA which will translate to 10 points in
BADM310 at the end of the semester. The points are held on the SONA system until the end of the
semester, and so will not be visible on Compass during the semester. It is your responsibility to
register on SONA and assign your points to BADM310, otherwise we cannot guarantee points will
be credited. The most important thing is to enter your netID as your User ID in the account
information screen.

Obtaining Assistance & Teaching Assistants

There are three ways to get help in this course:
• Compass has multiple resources, and should be your first line of defense for information.
• McGraw Hill has a highly regarded customer service capability. This should be your first
contact if you have any difficulties with the Connect interactive activities or the LearnSmart
feature.
• Your TA is a vital resource. Check the Compass site for your primary TA (students are
matched with teaching assistants based on the first letter of last names). To contact your TA
use the badm310 email ([email protected]). You should contact your TA when
Compass and McGraw Hill cannot help you. The professors are also a resource but
unfortunately, there is no way we can personally and promptly respond to all students in the
class. The best method to contact us is office hours.

Class Policies
With a course as large as this, policies maintain equity and keep us moving smoothly. The key
class policies are:

• Attendance and punctuality are important. Attendance is important because the class
sessions will review, interpret, and add to materials in the textbook and course pack.
Punctuality is important because we will start on time. Please be seated by then as it is
distracting for students to be trickling in for the first several minutes. If you have to arrive
late, and we do understand some students have long walks from prior classes, try to enter
unobtrusively and sit in a back row.

• Expect class to run to the end of the allotted time. Please plan on staying through the
class as leaving in the middle or with five minutes to go is disruptive. If you must leave early,
please sit near an aisle in the back, and exit discreetly.

• Cell phones and computer usage. Please turn off and do not use cell phones or wireless
devices in class. Please also do not text message or use computers or tablets (except for
note-taking) during class as it distracts your fellow students.

Other Policies
These policies and rules that are not about our day-to-day, exam-to-exam functioning but are
nevertheless critical:

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• Illinois is committed to a policy of honesty in academics. You are responsible for knowing
and following all rules, policies, and procedures in the Code of Policies and Regulations Applying to
All Students (e.g., plagiarism; academic dishonesty). http://uiuc.edu/admin_manual/code.
Cheating and plagiarism are violations of student academic behavior standards. Any student
who violates or knowingly helps another student violate academic behavioral standards will
be pursued through the Office of the Dean of the College of Business Administration and
through the Dean of Students at UI. The standard penalty for any instance of academic
dishonesty is an ‘F’ for the course. NOTE: This includes clicker-related offenses such as
having two clickers in class in an attempt to gain clicker credit for a non-attending friend.
Having two clickers in your possession will be considered evidence of academic misconduct!

• You must not take notes for the purpose of selling or re-distribution since course materials
are protected by U.S. copyright law. You also must not make audio or visual reproductions
of any portion of any class session without the written permission of the professor.

• Only students enrolled in this class are allowed to attend the class sessions.
• This syllabus is not a contract; it is subject to change but is my current expectation of how

the class will proceed.
If you remain enrolled in this course, you are agreeing to the instructional team that you have
read, understand and accept the University’s policies and procedures regarding academic
integrity and dishonesty (http://www.uiuc.edu/admin_manual/code). In particular, all work you
submit in this class must be your own, original work.
Special Accommodations
We believe everyone deserves to be able to take the course without undue hardship deriving
from conditions such as physical or learning disabilities. If you have any such condition, please
notify us and we will strive to make accommodations.

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