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Better capture your LIHEAP data and be able to drive programming decisions in real time.

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Published by danielle, 2019-06-06 17:54:16

Hancock Liheap Cloud

Better capture your LIHEAP data and be able to drive programming decisions in real time.

Utility Assistance Platform

Data driven, modern, secure and ready to power your LIHEAP program

Is Your LIHEAP Program Data-Driven?

Hancock Software for LIHEAP Only Hancock Software provides:

Hancock Cloud ü Instant LIHEAP Performance measure

State-wide reporting
centralized intake
system ü Easy integration with a centralized

database

ü Structured program-wide visibility for

program administrators, utilities,
community action agencies and third—
party evaluators.

ü Drive greater participation by managing

accurate information for heating and
cooling season applicants

Clients Apply Every Year, Online

Run a more secure, transparent and accurate
LIHEAP Program

Hancock Cloud – LIHEAP and WAP

Client Intake Benefit Processing & Security
Reporting

Applications Apply Online Fuel Gas & Electric SSA Soc Security
Import data Vendors Wood & Propane Verified Numbers verified
Duplicate Required Fields Meets Security
Check Flag Fraud Heat In Rent Password
Calculate Income Contracts Control Requirements
Custom
Fields Benefits Manage Payment to Fuel Password Policy
Clients Reapply Vendors
Mobile Roles
Ready Validate Performance Measures
State Approvals Payment reports Configurable

SSN Transparency
Change history
Client Questions
Drop Downs Reporting Payment transfers 2-Factor Authentication
All Fields
Connect to other Audit Trail
Reapply systems
Online
Import Utility data DHHS Reporting

CSBG Reporting

Ad-Hoc

Intake LIHEAP Cloud Payment to Fuel Vendors

Cloud

Benefit Determination

Program Template

Application Customize Reports

Benefit Matrix

Reporting made easy!

Empower staff with technology to analyze your program’s
effectiveness and drive changes in real time

LIHEAP Cloud Custom Fields, Tailored
for anything you track!

Hancock Program Template:

ü Tailor guided program templates
ü Create custom fields
ü Mark which fields you’d like required
ü Data validation
ü Customize drop-downs
ü Client Questionnaires
ü Custom reports & Pre Built Federal Reports
ü Easy LIHEAP Performance Measure

Tracking
ü Sync with any centralized state database

Intake Oversee Intake Workers Data Entry and Productivity

Intake Create fields and mark them as required

Intake Accurate Performance Measures Data Entry & Reporting

Control your own allocations, benefit matrix and contract

Benefits management

Check client eligibility against multiple allocations,

Benefits including LIHEAP Crisis and Utility Discount Programs

Benefits New, Modern LIHEAP Tracking System

Fuel Vendors Manage contracts and direct payments to Fuel Vendors

Fuel Vendors Transfer payment data to state payment systems

Hancock Cloud Portal v Set User profiles and privileges

v Create tailored Program Templates

v Manage measure implementation with

work orders, funding allocation, etc.

v Import additional proprietary or third party

client information

v Report on data across all projects

v Import/export data with third party tools via

the Hancock Data Exchange API

v Unlimited data storage, backup, and

managed security included as a modern
SaaS platform

Complete Benefit Payments Structured & Uniformed, with a
detailed Audit Trail

Budget Easily export
Change data
History

Audit Trail

Social Security Administration Tracking

SSA Tracking

Security v Set User profiles and privileges

v Create tailored Fields

v Manage intake worker data entry

v Import additional proprietary or third party

client information

v Report on data across all projects

v Import/export data with third party tools via

the Hancock Data Exchange API

v Unlimited data storage, backup, and

managed security included as a modern
SaaS platform

Hit the Target! Performance Measure
Reporting

Performance Measures reporting is one-click!

Challenges in the LIHEAP Program

1. Resources Spread Thin

-- How do you overcome persistent data requirements with limited funding and large volume?

2. Data Driven Results

-- How do you get beyond the everyday management and analyze your program outcomes?

3. Efficiency and Transparency

-- How do you ensure the application process is efficient and transparent?

Barriers to Performance Data Driven Results!

traLnascpkaoref ncy Uninformed about energy management
Tooremquainreymreepnotsrting
Reapplying is not easy Inadequate funding
Confupsroincgespsaiynmg ent

Time consuming data entry

Lack of awareness Competing priorities

Challenges Running Energy Assistance

Time Funding Transparency

Go Above and Beyond with Hancock

- Connect to existing state centralized
databases
- Better capture LIHEAP data
- Instant performance measures reporting
- Drive programming decisions in real time
- Analyze whether your programs are
effective or not
- Become more transparent in what you’re
doing
- Brand new, modern LIHEAP system
- Programs all over the county use Hancock
- Dedicated Support
- The most secure solution on the market

Empower field staff with technology and run a more data-
driven program.


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