System Analysis and Design 12th Edition

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,: _ CENGAGE Systems Analysls and Design, Twelfth Edition Scott Tilley SVP. Higher Educatton Prodlm Management: Enn Joyner VP. Product MaNgement Mike Schenk Product Otre<tor.1.Auren Murphy Product Team Manager Krosun McNary Product Manager JaylT'Me Falconi Product As5'Stant. Anna Goulart Oire<1or, LHrnong Design Rebecu von Glllern SenK>r Manager, learning Otsigr• Leigh Hefferon Learning Designer· Emily Po~ Vice Preslden~ Marketing - Science, Technology, & Math Jason Sakos Senior Marketing D1re<1or: Michele McTlghe Execu1lve Marketing Monoger: Cossle Cloutier Product Speclallst: Mackenzie Paine Director, Content Creation: Juliet Steiner Senior Manager, Content Creation: Pauy S1ephan Cement Manager: Michele Stulgo Technical Editor: John Freitas Director, Digital Producllon Services: Krista Kellman Digital Delivery Lead· Justin Maniaci Designer: Uzz Anderson Proctucuon ~rvlce/Compos.llon. Lum1na O..tamaiocs. Ltd. Cover unage iStock.com/Nongkran_ch Notice 10 the Reader O 2020. 2017 Cengage learning. Inc Unless otherwise noted, aH content ls Cl Cengage. WCN: 02·300 ALL RIGHTS RESEl!VEO. No part of this work CO\\lt!red by lhe copyright herein may be reproduced or d1s111buted on any form or by any means. except as permitted by U.S. copyright law. without the pnor written pennissi<>n of the copyright owner For product informatlOfl and technology asslsta~. contact us a1 Cengage Customer & Sales Support, 1-IOC>-3S4-9706or support.cengage.com. L For permlss!On to use mateflal from this text or product. submit all requests onlone at www.cengage.com/permlsslons. Library of Congress Control Number PCN to come ISBN: 978-0-357· 11781-1 Cengage 20 Channel Center Sueet Boston, MA02210 USA Cengage is a leading provider of customized learning soludons with employees residing in nearly 40 dlfferem coumrles and sales In more than 125 countries around the world. Fond your local repre~n atlve at www.cengage.com. Cengage pro<lucts are represented in Canada by Nelson Educallon, l td. To learn more about Cengage platforms and services. reglste< or access your on lone leamlng solution. or purchase materials for your course, Visit www.cengage.com. Publisher does not warrant or guarantee any or the produos descnbed herein or perform any Independent analySis in connecttOn Wlth any of the product Information conta•ned herein. Publisher does not assume. and expressly disclaims. •\"'I obliga11on 10 obtain and Include riformatlon olher than that prOVlded to 11 by the manufacturer. The reader os expressly warned to consider and adopt all saftty pre<auhons th.it might be •ndiC.lled by the actMties destnbed herein and IO a\\IOid all po<enUal hazards By lolowrig the lll>tructions conta1Md herein. the reader wi hngly assumes all rlsl<s In collllKtlorl With such instructooros. The pubftsher makes no repr~ntations or warranties of a\"J lund, 1nclud1ng but not lim ted 10, the warran11es of fimess fot parucular purpose or mercharGblltlY, nor are arty such representations Implied with respect to the matenal set forth here•n. and the pubhsher takes no responsibility with re11>Kt to such ma1erlat. The publisher shall noc be liable for any special consequenual, or exemplary damages resulting. In whole or p;in. from 1he readers' use of, or rehanot upon. this material Printed in 1he United S1a1es of America Print Number: 01 Print Year: 2019 r...,,,.._ a-oc,,.,..~ .u ._~.a \"'' ·~ 11ir .. ...., ~ -~·-· .. ....,\"'\".,.. nw~•..-.. ,...\"''\"_..,....., , ..... \"\"..., tir ~,._._~ .,..., -<.....,._~~ r.....l __ .._......,..,_..,.,............_.,.....,..._...,.....,_..,.,,_.,._..~~a-.e.._..,...,.,,._. __ .....,.__.t__.•.._a..,.. .......... ,......_... ..........

DEDllCATION To all of my students - past, present, and future c..., .... .31:8C....,:...._ Al~,,_~,..., •WGfd.~•~• ..... ••,__0.:•*'\"-....... -61111,_,,..-_,-.c..........,.._ec ... lllil__.~.t •......w~~-._....,..,....., ........ _. _ _..........,....,. ... .-;11-...~~c-,,....i.__..~w._.._ ........ __ ..,.._.,......,..._..,....._...., .. iii

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v BRIEF CONTENTS PHASE I: SYSTEMS PLANNING 001 Chapter I Introduction co Systems Analysis and Design 002 Chapter 2 Analyzing the Business Case 044 Chapter 3 Managing Systems Projecrs 074 PHASE 2: SYSTEMS ANALYSIS 103 Chapter 4 Requirements Engineering 104 Chapter s Data and Process Modeling 144 Chapter 6 Object Modeling .1 80 Chapter 7 Development Strategies 200 PHASE 3: SYSTEMS DESIGN 227 Chapter 8 User Interface Design 228 Chapter 9 Data Design 268 Chapter 10 System Architecture 316 p ~ • 10 Chapter 11 Managing Systems Implementation 352 PHASE: · S STEMS SUPPORT AND SECURITY 399 Chapter 12 Managing Systems Support and Security 400 Glossary 453 Index 471 (\"..,_...,llll!O( ...... ..--. .\\) ....... ~ \"->-\"'Allf'W ~-............... ,.. o-.... ._ ...... _ ... ,..,...,...,~..,._.. .............. ~ .. ......... \"\"_.. ... .-.. ............... _ .. __ __.... ................... ~~·~---- ··---~~-.,.-\"~ ........... --......

vi TABLE OF CONTENTS PHASE I: SYSTEMS PLANNING Introduction to Systems Analysis and Design Learning Objectives I. I Information Technology I. I.I The Changing Nature of Information Technology 1.1.2 Synems Analysis and Design 1.1.3 What Does a Systems Analyst Doi 1.2 Information System s 1.2.1 Hardware 1.2.2 Software 1.2.3 Data 1.2.4 Processes 1.2.S People Case In Point I. I. Data B~. che 1.3 Internet Business Strategies 1.3.1 The lnttrnet Model I .J 2 82C (BuS1ncsMo·Consumer) I .J.3 828 (Business·tO·Buslness) 1.4 Modeling Business Ope rations 1.5 Busines$ Informa tion Systems 1.5 I Enterpriu Computing l.S.2 T rmuccion Processang I .SJ Business Support l.S.4 Knowled&e Mana&e\"*\" I .S.5 User Producov1ty I .S 6 D1giul Assistants 1.5 .7 Systems lnteinuon C..• ~ 1n P. t I 2: Au 1n• '\"'° ~ h I • 1.6 Organiu.tional Information Models 1.6 I Functions and Organlzadonal l.eve:s 1.6.2 Top Man~ers 1.6.3 Middle Maniiers •nd Know1ed&• Worker> 1.6.4 Supervisor> and Team Leaders 1.6.5 Operadonal Employees 2 3 3 4 \" 4 5 5 6 7 7 8 8 8 8 9 9 11 II II 12 13 14 15 15 5 16 16 16 17 17 17 1.7 Systems Deve lopment 17 1.7.1 StructuredAnalysls 18 1.7.2 Object-Oriented Analysis 2 1 1.7.3 Agile Methods 22 1.7.4 Prototyping 24 1.7.5 Tools 24 1.8 The Information Technology Department 26 1.8.1 Appllcatlon Development 27 C;ue in Point 1.3: Global Hotel~ and Momma's Motels 27 1.8.2 Systems Support and Security 27 1.8.3 User Support 28 1.8.4 D•toboseAdmlnt>trotJon 28 1.8.5 Network Adminlstrodon 28 1.8.6 Web Support 28 1.8.7 Qu>l1ty Assuranco (QA) 28 I. 9 The Systems Analyst 1.9.1 Role 1.9.1 Knowledge. SIUlb. and Ecb::auon l.9J Certification 1.9.4 c..reer Opportunities 1.9.5 Trends\"' lnformabon Technology A Question of Ethics 1.10 Summary Key Terms Exercises Analyzing the Business Case Learning Objectives 2. I Strategic Planning 2.1 .1 Strategic Planning Overview Case in Point 2.1; Pets for Rent 2.1.2 SWOT Analysis 2.1 J The Role of the IT Dep1rtmenc 2.1 Strategic PlanningTools 2.l The Business Case 2.4 Systems Requests 2.5 Factors Affecting Syst e ms Projects 2.5. 1 lntern>I Factors 2.5.1 Extern>! Factors 2.6 Processing Systems Requests 2.6.1 Sys<ems P.equen forms 2.6.2 Systems Request Tools 2.63 Systems Review Committee Case 1n P\"'nt 2 1: At '\"' y A1r1 \" , P.art On~ 2. 7 Assessing Request Feasibility 2.7.1 Feuibtlity Studies 2.7.2 Operauon>l FeaS1bthty 2.7.3 Ecooom<e Feasib1l1ty 2.7.4 Teclvlical F<!asibillty 2.7.5 Schedule Feasfblllty 2.8 Setting Priorities 2.8.1 Dynamic Priorities 2.8.2 F•«ors That Affect Priority 2.8.3 Discretionary and Nondlscretoonary Projects Case in Point 2.3: Attaway Airline , Part Two 2. 9 The Preliminary Investigation 2. 9.1 Planning the Preliminary lnvesclgadon 2.9.2 Performing tho Preliminary lnvesdgatlon 2. 9.3 Sumtmn•mg the Preliminary lnvestlg-.tion A Question of Ethics 2. 10 Summary Ke:yTerms Exercises 28 28 29 31 32 33 35 35 37 42 44 45 45 45 45 46 47 47 49 so 50 52 54 54 54 54 SS 56 56 57 57 58 58 S9 59 59 60 60 60 61 61 68 69 69 70 72 (....,..... J:gi( ..... I_,.. 41 11.,.. ~-)U, - Woip-M ._..,.. ~•-fllllie<'f •,... 0w.,,,.._.._,...\"-,.._..,.,_,.,_.,....,. ~---tfta111&....-.~~ij r..a...w...,..._...., .. ..,...,.......,..~ ....... ..........,.t11ru .. __.~~c.....,..~ ........ .,..,. .. ._.,.,.,.......c:-..•~-\".....-\"\"'*\"....,.._...,.. ..

Ta ble o f Contents Managing Systems Projects Learning Objectives 3. 1 Overview of Project Management 3.1 I Whn Sh>peS a Project• 3.1 2 What Isa Project Tnansfe' 3.1.3 What Does a Protect ~nager Do' 3.2 Creating a W ork Breakdown Structure 3.2.1 Gontt Clwu 3.2.2 PERT/CPM Charts 3.2.3 ldent1fyi11g Tasks In a Wori< B<cakdown Structure Ca•~ in Point l. I. S onri Sottw;i.n 3.2.4 Foctors Affecting Dul'O\\don 3.2.S Displ;ay111g the Wori< Breakdown Structure 3.3 Task Patterns 3.3.1 Using Task Boxes to Create a Model 3.3.2 Task Pattem Types 3.3.3 Working with Complex Task Pattems Case In Point 3.2: Parallel Services 3.4 The Crltica.I Path 3.4.1 Calculacing the Cntlcol Path 3.5 Project Monitoring and Control 3.S. I Monitori11g and Contra I Techniques 3.S.2 Malntolnin& • Schedule 3.S.3 Tasks and the Critical Poth J.t Reporting 3.6 I Project Status M .. anis 3.6.2 Project Statui Rtporu 3.63 0..long woth Problems 3.7 Project Management Software 3.8 Risk Management 3.9 Managing for Success C. P, 1t l J 1me Software 3 9 I Buslnen luues 3.9.2 Budget Issues 3.9.3 Schedule Issues A Question of Ethics 3. 10 Summary Key Terms Exer cises PHASE 2 : SYSTEMS ANALYSIS Chapter 4 Requirements Engineering Learning Objectives 4. 1 Syste m Req uirements 4.1.1 Types of Requoremenu 4.1.2 Requlremenu Challenges 4.1.3 Additional Conslderatlons 4.2 Team-Based Techniques 4.2.I )olntAj>pl1ca11on 0..elopment Case in Point 4.1: North Hills College 74 75 7S 7S 76 76 76 n 78 80 80 81 82 82 83 8\" SS 85 85 87 87 87 87 1)7 88 88 88 89 93 94 95 95 95 96 96 96 98 100 104 105 105 106 107 108 109 111 4.2.2 Rapid Apphcadon Development 4.2.3 Agile Methods 4.3 Gathering Requirements 4.4 Gathering Requirements Through Interviews 4.4.1 The lnterv>ew Process 4.5 Gathering Requirements Using Other Techniques 4.5.1 Document Review 4.S.2 Observation 4.5.3 QueJtionnaires ond Su~ 4.S.4 Interviews Venus Quescionnaires 4.S.S S...ns«>rmin& 4.5.6 Sampling 4.S 7 Research Case in Point 4.2: CyberStuff 4.6 Gathering Re quirements In Aglle Projects 4.7 Representing Requirements 1.7.1 Natural Language Case in Point 4.3: Digital Pen Transcription ... 7.2 Diagrams 1.7.3 Models 4.8 Validating and Verifying Requirements 4.9 Tool.s A Question of Ethics 4. 10 Summary Key Te rms Exercises Chapter S Data and Process Modeling Leaming Objectives 5.1 Logical Versus PhysicaJ Models 5.2 Data Flow Diagrams S.3 Data Flow Diagram Symbols 5 3 I Proun Symbol> 5.3.2 Data Flow Symbols 5.3.3 Data Store Symbols 5.3.4 Enticy Symbols 5.3S Usin& DFD Symbols 5.4 Drawing Data Flow Diagrams 5.5 Drawing a Context Diagram 5.6 Drawing a Diagram 0 DFD S.7 Drawing Lower-Level DFDs Case In Point 5.1 : Big Ten University 5.8 Data Dictionary 5.8.1 Documenting the Data Eltmenu 5.8.2 Documentinc the Data Rows 5.8.3 Documenting the Data Stores 5.8.4 Documenting the Processes 5.8.5 Documentm& the En\"tles 5.8 6 Documenung the Records 5.8.7 Data Dlcuonary Reporu 5.9 Process Description Tools in Modular Design 5.9.1 Procen Descnpcions 1n Obiect·Oriented [)eo.lelopmen1 S.9.2 Modubr Design (\"..,_...,llll!O( ...... ..--. .\\) ....... ~ \"->-\"'Allf'W ~-.............. . ,.. o-.... ._ ...... _ ... ,..,...,...,~..,._.. .............. ~ .. ......... \"\"_.. ... .-.. ............... _ .. __ __.... ................... ~~·~----···---~~-.,.-\"~ ........... --...... vii 111 113 114 116 116 12 1 122 122 123 124 115 125 126 127 127 128 128 129 129 13 I Ill 134 137 137 139 142 144 145 145 146 147 147 149 ISi 152 152 154 155 158 163 164 161 165 166 167 167 167 168 169 169 169

viii 5.9.J Slt\\ICtured En&hsh 5.9.4 Dec1si0n T~es Case in Point 5 .2 : Rock Solid Outfitters (Part I) 5.9 .S DeclSlO!'I Trees use in Point 5.3 : Rock Solid Outfitters (Part 2) A Question of Ethics 5. 1 0 Summary Key Terms Exercises Chapter 6 Object Modeling Learning Objectives 6.1 Object-Oriented Analysis Case In Point 6. 1: Travel Biz 6.2 Objects 6.3 Attributes 6.4 Methods 6.5 Messages 6.6 Classes 6.1 Relationships Among Objects a.nd Classes 6.8 The Unified Modellng language (UML) 6.8. I Use Cue Mod~1n1 6.8.2 Use Cue Ofagnms Case in Point 6.l : Hilltop Moton 6.8..3 Cius 01ograms use in Point 6 .3: Train the Trainers, Inc. 6.8.4 Sequence O.airams 6.8.S State Transition Oiograms 6.8.6 Activity Diagrams 6.8.7 Susineu Process Modeling 6.9 Tools A Question of Ethics 6.1 0 Summary Key Terms Exercises Chapter 7 Development Strategies Learning Objectives 7. 1 Traditional Versus Web-Based Systems Development 7.1.I Traditional Oevelopmenc In a U'ldltlonal systems development environment 7 .1.2 Web-Based Oevalopmenc: In a web-based systems development environment 7 .2 Evolving Trends 7.3 In-House Software Development Options 73.1 Make or Buy Decision 7 .3 l Developing Softw1re In-House 7 33 Purclwin1 • ~ Pac.kage 170 170 174 175 175 176 176 177 179 180 181 181 181 183 183 183 184 186 187 187 189 189 l'JO 191 192 192 193 194 195 195 195 197 199 200 201 201 201 202 203 203 204 205 Table of Conte nts 7.3.4 Custom1%1ng •Software Pad<ogc 206 7 .3.S Cre.tlng User Appli<att0ns 207 Case in Point 7 . 1: Doug's Sporting Goods 108 7 .4 Outsourcing 208 7.4. I The Growth ol Ouuourc\"'I 108 7.4.2 Outsouran& Fees 209 7A3 Ouuourong Issues and Concerns 1 10 7 .5 Offshoring 210 Case in Point 7.2: Turnkey Services 211 1.6 Software as a Service 211 7.7 Selecting a Devefopment Strategy 211 7.7.I The Systems Analysts Role 212 7.7.2 Analyzing Cost and Bcnefiu 212 7.7.3 Cost-Benef1tAnalysls Checkllot 213 Case in Point 7.3: Ster1ingAssoclates 214 7.8 The Software Acquisition Process 214 Step I: Evaluate che Information Synem Requirements 214 Step 2: Identify Potential Vendors or Outsouroing Options 2 I 6 Step 3: Evaluate the Alternatives 217 Step 4: Perform Cost-Benefit Analysis 219 Step S: Prepare a Recommendation 219 7.9 Completion ofSyscemsAnalysisTasks 219 7.9.1 System Requirements Document 219 7.9.2 Presentation to Management 220 7.9.3 Transition to Systems Des1&n 221 A Question of Ethics 222 7. 10 Summary 222 KeyTefms 224 Exercises 226 PHASE 3 : SYSTEMS DESIGN Chapter 8 User Interface Design Leaming Objectives 228 8.1 User Interfaces 229 8.2 Human-Computer Interaction 230 Case in Point 8. 1: Casual Observer Software 232 8.3 Seven Habits of Suceessful Interface Designers 232 8.3.1 Undeni:and the Busman 232 8.3.2 Maxlml1e Graphical Effectiveness 232 8.3.3 Think like a User 233 8.3.4 Use Models and Prototype> 233 8.3.5 Focus on Usability 233 8.3.6 Invite Feedback 233 8.3.7 Document Everythln& 234 8.4 Guidelines for User Interface Design 234 8.4.1 Create an Interface That Is Easy to Learn and Use 234 8.4.2 Enhance User Producuvlty 235 8.4.3 Provide Flexibility 236 8.4.4 Provide U1en wich Help and Feedback 236 8.4.5 Create an Atll'lctove Layout and Oesl&n 137 8.4.6 Enhance che Interface 238 8.4.7 Focus on Oaa Entry Screens 240 8.4.8 Use Validation Rules 143 8.4.9 Manoge Data Effectro'Oly 245 8.4.10 Reduce lnputVolume 145 (....,..... J:gi( ..... I_,.. 41 11.,.. ~-)U, - Woip-M ._..,.. ~•-fllllie<'f •,... 0w.,,,.._.._,...\"-,.._..,.,_,.,_.,....,. ~---tfta111&....-.~~ij r..a...w...,..._...., .. ..,...,.......,..~ ....... ..........,.t11ru .. __.~~c.....,..~ ........ .,..,. .. ._.,.,.,.......c:-..•~-\".....-\"\"'*\"....,.._...,.. ..

Table o f Contents Case in Point 8.l : Boolean Toys 8.5 Source Document and Form Design 8.6 Printed Output 8.6.1 Report ~'II' 8.6.2 Report ~lgn Pnndples 8.6.3 Tn- of R\"'°ru Ca.e in Point 8.3: Luy Eddie 8.7 Technology Issues 8.7.1 Output Technology 8.7.2 Input TechnolocY 8.8 Security and Control Issues 8.8. I 0uq>Vt Secumy and Control 8.8 2 Input Securtl}' and Control 8.9 EmergingTrends 8.9.1 Modulor Deslsn 8.9.2 Re•pon•lve Web Design 8.9.3 Prototyp1n1 A Question or Ethics 8.10 Summary Key Terms Exercises Chapter 9 Data Design Learning Objectives 9. 1 Data Design Concepts 9.1.1 O.ta Scructures 9.1.2 Mano and o.,,.ca: Ao.a cnsiin Ex.omple 9.1.3 Database Manaaement Systems 9.1 DBMS Components 9.2. I lnU!rfaces lor Usen, Database Administrators. and Related Systems 9.2.2 Schema 9.2.3 Physical Data Repository 9.3 Web-Based Design 9.4 Data Design Terms 9.'4.1 Definitions 9.'4.2 Key Field• 9.'4.3 Refttential Integrity 9.5 Entity-Relationship Diagrams 9.5.1 Drawing an ERO 9.5.2 Typos of Refadon•hlps 9.5.3 Cardinality Case In Point 9. 1: Top Text Publishing 9.6 Data Normalii.ation 9.6.I Saindard Notation Format 9.6.2 First Normal Form 9.6.3 Second Normal Form 9.6.'4 Third Normal Form Case In Point 9.2: CyberToys 9.6.S Two Re>l-World Examples 9.7 Codes 9.7. 1 Ottrv.-ofCodes 9.7.l Types of Codes 9.1.3 Designing Cod.s 2'46 146 2'47 2'48 248 250 251 251 252 25'4 255 255 156 257 257 158 258 260 260 262 266 268 269 269 269 271 272 273 2n 273 274 275 175 276 279 280 180 180 183 284 284 285 286 287 290 291 291 297 297 298 299 Case 1n Point 9.3= Madera Tools 9.8 Data Storage and Access 9 8.1 Tools and Techniques 9.8.2 Logial Venu• Phytical Storage 9 8.3 O.ta Cod•ng 9.9 Data Control A Question or Ethics 9.10 Summary KeyTe,.ms Exercises Chapter 10 System Architecture Learning Objectives I 0. 1 A,.chitecture Checklist I 0.1.1 Corporat0 Organludon and Culture I 0.1.2 Enterprise Resource Planning (ERP) I 0.1.3 lnltQI Cost and TCO I 0. 1.'4 Sal•b•lity I 0. 1.S Web Integration I 0.1.6 Legacy Systems 10.1.7 Processing Options I 0.1.8 Security Issues 10.1 9 Corporote Portals Case in Point 10.1 ABC Sy.terns I O.l The Evolution of System Architecture I 0.2.1 Mainframe Arch1tec:wre I O.l.l Impact of the Ptrsonal Computer I 0.2.3 Network Evoluuon I 0.3 Client/Server An:hitecture 10.3 I The Client's Role I 0.3.2 OoentJSeM1er Tiers I 0.3.3 M1ddleware 10.3.'4 Cost-Benefit luues 10.3.S Ptrformanco Issues I 0.4 The Impact of the Internet 10.4 .I lntemet·BuedArchiteca.o,. I 0.'4 2 Cloud Computing 10.4.3 Web 2.0 I 0.5 E-Commerce Architecture I 0.5.1 In-House Solutions I 0.5.2 Packaged Solu11ons I 0.5.3 Service Providers Case in Point I O.l . Small Potatoes I 0.6 Processing Methods I 0.6.1 Online Processing I 0.6.2 Batch Processing I 0.6.3 Example 10.7 Network Models I 0.7. 1 The OSI Model 10.7.2 NetworkTopology 10.7.3 Network Devices I 0.8 W ireless Networks I 0.8.1 Stand•rds I 0.8 2 Topolog1u 1083 Trends (\"..,_...,llll!O( ...... ..--. .\\) ....... ~ \"->-\"'Allf'W ~-............... ,.. o-.... ._ ...... _ ... ,..,...,...,~..,._.. .............. ~ .. ......... \"\"_.. ... .-.. ............... _ .. __ __.... ................... ~~·~----···---~~-.,.-\"~ ........... --...... ix 300 301 301 302 303 305 306 306 308 313 316 317 317 317 318 319 319 319 320 320 320 321 321 321 322 322 323 324 325 326 326 327 327 328 328 329 329 330 33 1 33 1 332 332 332 333 333 334 331 335 337 338 338 339 339

x Case In Point I 0 .3: Spider IT Services 10.9 Systems Design Completion 10.9.1 System DHlgn Speclflcauon I 0.9.2 Us..-ApprCMI 10 9.3 PreS4'lc11lons A Question of Ethics I 0.1 0 Summary Key Terms Exercises PHASE 4 : SYSTEMS IMPLEMENTATION Managing Systems Implementation Le arning Objectives 11 .1 Quality A ssurance I I. I. I Softw.lre Englneerlnc I 1.1.2 Systems Engineering I 1.13 International Organization for St»ndardlution I 1.2 Application Development 11.2.1 Review the System Design I 1.2.2 Application De..lopment Tuks I l.2J Syncms Development Tools I I .3 Structured Deve lo pment 11.J. I Strvcture Chuts I I 3.2 CohesK>n .nd Coupl 111 11.3.3 Drawing a StrvCture Chart 11 .4 Object-Oriented Developme nt 11.4.1 Charactenstlcs of Object-Onented De-ttlopment 11.4.2 lmplementadon of Obtect-Onented Designs 114.3 Object-Oriented Cohesion and Couplin& I 1.5 Agile Development 11 5.1 en.- Programml11g 11 S 2 UJ1r Scones 11.5.3 Iterations and Releases 11 .6 Coding I I. 7 Testing 11.7.1 Unlt Teulng 11.7.2 Integration Tesung 11.7.3 System Tesdng C:... I M...,.,lnc. 11.8 Docum entation 11.8. 1 Program Documcntodon 11.8.2 System Documentation 11.8.3 Operations Documentition 11.8.4 User Documentitlon I 1.8.5 Online Documentation I I • 9 Installation 11 .9.1 Operational andTest Environments 11.9.2 System Changeover 340 341 341 3'12 342 3 43 343 346 350 352 353 353 3S3 355 356 356 356 357 359 360 361 362 3 64 365 366 366 367 368 369 369 369 370 370 372 372 3 l 373 374 374 375 375 376 3 78 378 379 Table of Contents '-- I I l.93 Dati Conve.-..on 11.9.4 Training 11.9.S Post-lmplementadon Tasks ~ tdwtrica A Q uestion of Ethics I I. I 0 Summary Key Terms Exercises PHASE S : SYSTEMS SUPPORT AND SECURITY Managing Systems Support and Security Lear ning O bjectives 12. 1 User Support 12.1.1 UserTralnlng 12.1.2 Help Desks 12.1.3 Outsourcing Issues 12.2 Maintenance Tasks 12.2.1 Types of Maintenance 12.2.2 Correctl\\'e Maintenance 12.2.3 Adaptm: Mimt~ncc 12.2.4 P..-fectrVe Maintenance 12.2.S ~ntive Maintenance Case n Po 12 0 0 12.3 Maintenance Management 12.l. I The Mimtenance Te\"'\" 12.3.2 Maintenance Requests 12.33 Establishing Pnorrt1u 12.l.4 Configuration Management 12.l.S M•intemnce Releases 12.l.6 VersK>n Control 12.3.7 Basehnes 1n:lng, Inc, 12.4 System Pe rformance Manage ment 12.4. I fault Management 12.4.2 Performance and Workload Measurement 12.4.3 Cap•clty Planning 12.5 System Security 12.S. I System Security Concepts 12.S.2 Risk Management 12.S.3 Attacker Promos and Attacks 12.6 Security Levels 12.6.1 Physical Security Case in Point 12.2: Outer B;mks County 12.6.2 Network Security 12.6.3 Application Security 12.6.4 Ric Security 12.6.S User Security 12.6.6 Procedur.ll Security 382 383 387 391 391 394 398 400 401 401 401 403 403 404 404 406 406 407 7 408 408 409 410 411 412 412 414 4 14 414 416 417 419 419 420 421 423 423 426 426 429 431 432 434 (....,..... J:gi( ..... I_,.. 41 11.,.. ~-)U, - Woip-M ._..,.. ~•-fllllie<'f •,... 0w.,,,.._.._,...\"-,.._..,.,_,.,_.,.. ..,. ~---tfta111&....-.~~ij r..a...w...,..._...., .. ..,...,.......,..~ ....... ..........,.t11ru .. __.~~c.....,..~ ........ .,..,. .. ._.,.,.,.......c:-..•~-\".....-\"\"'*\"....,.._...,.. ..

Ta ble o f Contents c. l'uw 17 C on L 1 Consulting, Inc. 12.7 Backup and Recovery 12.7.1 Global Terrorism 12.7.l Backup f>ojKoes 12.7.3 Business ContJnUtty Issues 12.8 System Retirement 12. 9 Future Challenges and Opportunities 12. 9.1 T..-.nds and Predoc:tJOns 12. 9 l Strateiic Ptann•f\\g for IT Pro(euionals 12. 9.3 IT Credentials and Cerofoc:aaon 4)4 12.9.4 CnocalThonkln&Skills 435 12.9.S Cybcretllla 435 A Question of Ethics 435 11.10 Summary 436 437 Key Terms 438 Exercises 438 Glossary +40 Index +41 (\"..,_...,llll!O( ...... ..--. .\\) ....... ~ \"->-\"'Allf'W ~-............... ,.. o-.... ._ ...... _ ... ,..,...,...,~..,._.. .............. ~ .. ......... \"\"_.. ... .-.. ............... _ .. __ __.... ................... ~~·~----···---~~-.,.-\"~ ........... --...... xi 442 442 443 443 446 452 453 471

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PREFACE The Shelly C:ishman Series~ offers the finesr rexes in compurer education. \\Ve are proud char our previous editions of Systems Anafysis and Design have been so well received by insrructors and srudenrs. Systems Analysis and Design, 12th edition continues with the innovation, qualiry, and reliabiliry you have come to expect. T he Shelly Cashman Series dcvelopmenr ream carefully reviewed our pedagogy and analyzed its effectiveness in reaching roday's srudenr. Conremporary srudents read les~ but need to retain more. As rhey develop and perform skills, students must know how co apply the skills ro different ~errings. Today's students need co be continually engaged and challenged to rerain whar they're learning. With chis book, we continue our commitment to focusing on the user and how the)' learn besr. Facing a challenging global markerplace, companies need strong IT resources ro 5ur· vive and compete effecrivcly. Many of today's students will become the systems analysts, managers, and lT professionals of tomorrow. This text will help prepare them for rho e roles. Overview Systems Analysis and Design, 12th edition offers a practical, streamlined, and updated approach to information systems development. Systems analysis and design is a disciplined process for creating high-qualiry enterprise information systems. An information system is an amalgam of people, data, and technology to provide support for business furn 'tiom .. •. As technology evolves, so docs systems analysis. The book cmphasi.i:es the role of the systems ana lyst in a dynamic, business-related environment. A !.ystcms analyst ii. a valued team member who helps plan, develop, and maintain information systems. Analysrs must be exccllenr communicators with strong analytical and crincal thinking skills. The y must also be business savvy, technically competent, and be cquall)' comfortable working with managers and programmers. Throughout the book, realworld examples emphasize critical thinking and lT skills. I\\1any two· and four-year colleges and schools use this book in information systems and computer science curriculums. The 12th edition includes expanded coverage of emerging technologies, such as agile methods, cloud computing, and mobile applications. Thi!> new marcrial complements the updated treatment of traditional approaches to systems analysis and design. Using chi~ book, ~tudents learn how to translate business requirements into informa· tion systems char support a company's strategic objectives. Case srudies and assignments teach analytical reasoning, critical thinking, and p roblem-solving skills. Numerous projects, assignments, and end-of-chapter exercises are provided, along with detailed instructor support material. Objectives of This Text Systems Analysis and Design, 12th edition is inrended for a three credit-hour introductory systems analysis and design course. This rexr is designed ro: • explain systems analysis and design using an appealing full-color format, numerous scrcenshors and illusrrarions, and an easy-to-read srylc that invites students ro learn. • introduce project managemenr concepts early in the systems development process. • challenge students with a Question of Ethics mini-case in each chaprer that a ks them to respond to real-life ethical issues in an IT environment. c..., .... .31:8C....,:...._ Al~,,_~,..., •WGfd.~•~• ..... ••,__0.:•*'\"-....... -61111,_,,..-_,-.c..........,.._ec ... lllil__.~.t •......w~~-._....,..,....., ........ _. _ _..........,....,. ... .-;11-...~~c-,,....i.__..~w._.._ ........ __ ..,.._.,......,..._..,....._...., .. xiii

xiv Preface • provide multi-method coverage, including a comparison of structured, objectorientcd, and agile systems development merhods. • explain how IT supporcs business requirements in todays intensely competitive environment, and • d~ribc major IT devclopmcntS and trends. New and Updated Feature s in This Edition Systems Analysis and Design, 12th editio11 offers these exciting new and updated features: • Reexamined strucrure and subject coverage to ensure studentS can identify and focus on the main content readily. Confirmed chat related content has been aligned under comprehensive section headings to maintain a clear flow of topic and reduce distraction. • A renewed emphasis on aligning learning objectives with chapter content and assessments. The learning objectives have been updated and carefully reworded so that instructors know what m focus 011, and studencs know what is expected of them. T he questions, discussion t<>pics, and projects have all been updated to better assess student mastery of the material. • Updated or replaced many Case in Point mini-cases ro ensure learners arc exposed to relevant and current examples of real-world business applicanons of key concepts. • Updated examples of CASE tools reflecting web-based and/or open source offerings. These cools are often free and are representative of modern systems analysis solutions. • Updated screenshots to Microsoft Office 2019 products and Visible Analyst 2016. Organization of This Text Systems Analysis and Design, 12th edition contains 12 chapters that reach valuable cross-functional skills. The chapters are organized into five phases: planning, analysis, design, implemenrarion, and support and security. A four-part S)•stems Analyst's Toolkit, now available as an online appendix, reflects the most recenc changes in today's syscems analysis tools and also includes invaluable resources. Cross-functional toolkits provide scudents with che basic skills soughc after by organizations hiring systems analysts. Phase I: Systems Planning • Chapter 1 - Introduction to Systems Analysis and Design: Chapter l provides an introduction ro systems analysis and design by describing the role of information teclmology i.n today's dynamic business environment. • Chapter 2 - Analyzing the Business Case: Chaprer 2 explains how syscems projects gee srartcd and how co evaluate a projecc propost1l co determine ics feasibility. • Chapter 3 - Managing Systems Projects: Chapter 3 describes how to use project management tools and techniques, and how to plan, schedule, monicor, and report on n· projects. c..,....lla'c......,........, A1..,....ai-.en ... ~-..,.~·----·~••klk<9i11,..,_0w.~,,... .. - ... ,...,•_....,.._....,,..._.t._.,doA..,._~ •. a:.a.ww~ ... ...,,..,.., ..,.......,,,... ........ _.._...,~ .. ., ... cn11.,.__..........,,..-:&-c~..,.--:c--•.,,. .. -~....._.....,.. .... ..,,, ......... ,... ........... ..,._.._

Preface Phase 2: Systems Analysis • Chapter 4 - Requirements Engineering: Chapter 4 describes the requirements engineering process: gathering facts about a systems project, preparing documentation, and creating models char will be used to design and develop the S)Stem. • Chapter 5 - Data and Process Modeling: Chapter 5 discusses data and process modeling techniques that analysis use to show how the system transforms data into w.eful information. • Chapter 6 - Object ModcUng: Chapter 6 discusses object modeling techniques rhar analysts use ro crc:irc a logic:il model. • Chapter 7 - Development Strategies: Chapter 7 considers various development strategies for the new system and plans for the transition to the systems design phase. Phase 3: Systems Design Ph • Chapter 8- User Interface Design: Chapter 8 explains how to design an effective user interface :ind how m handle data security and control issues. • Chapter 9 - Oaca Design: Chapter 9 focuses on the data design skills that arc necessary for a systems analyst to construct the physical model of the information system. • Chapter l 0 - System Architecture: Chapter I 0 describes system architecture, which translates the logical design of an information system into a physical blueprint. I • Chapter 11 - Managing Systems Implementation: Chapter 11 describes application development, documentation, testing, training, data con,·ersion, and system changeover. Phoue 5 S !> St.. p - and Securit\" • Chapter 12 - Managing Systems Support and Security: Chapter 12 describes systems support and sccunry casks char continue throughour the useful file of rhe system, includmg maintenance, sccuriry, backup and disaster recovery, performance mcasurcmcnr, and system renremenr. Online Appendix: The Systems Analyst's Toolkit • Toolkit Part A - Conuuwiication Tools: Part A of the toolkit discui.ses coinmunication tools that can help the analyst write clearly, speak effectively, and deliver powerful presentations. • Toolkit Part B - CASE Tools: Part B describes CASE tools that be can used co design, cnn~truct, and document an information system. • Toolkit Part C- Financial Analysis Tools: Part C demonstrates financial analysis tools that can used ro measure project feasibility, develop accurate cost-benefit estimates, and make sound decisions. • Toolkit Part D - Internet Resource Tools: Part D describes Internet resource cools chat can be used co locate information, obtain reference material, and monitor IT trends and developments. c..., .... .31:8C....,:...._ Al ,,_~,..., •WGfd.~•~• ..... ••,__0.:•*'\"-....... -61111,_,,..-_,-.c..........,.._ec ... lllil __.~.t ......w~~ ._...., ..,. ...., ........ _. _ _..........,....,. ... .-;11-...~~c-,,....i.__..~w._.._ ........ _ _ ..,.._.,......,..._..,....._...., .. xv

xvi Features FEATURES CHAPTER LEARNINGTOOLSAND HOWTHEYWILL HELPYOU Case In Point: Each chapter includes th.rec brief cases thar provide a comextual business example for students focused on the key issues covered in the chapter. A Q uesrion of Ethics: A realistic ethical issue is presented at the end of each chapter. These examples force you to examine your reactions and how you would respond to common workplace situations. Chapter Exercises: The chapter exercises are direct!)• related to the learning objectives. Your answers to the 10 questions will show that you understand the key points. Five discussion topics and five projects offer opportunities to dig deeper and learn even more. MINDTAP FOR SYSTEMS ANALYSIS AND DESIGN MindTap for Systems Analysis and Design, 12th edition is a personalized, fully onl ine, digital learning platform of content, assignments, and services that engages students and encourages them to think critically whlle allowing instn1ctors to easily set their course through simple customization options. MindTap is designed to help students master the skills they need in today's workforce. Research shows employers need c ritical thinkers, troubleshooters, and creative problem-solvers to stay relevant in our fast paced, technology-driven world. MindTap helps sn1denrs achieve this with assignments and activities that provide hands-on prac· rice and real-life relevance. They are guided through assignments rhar help them master basic knowledge and undersranding before moving on to more challenging problems. i\\1indTap is designed around learning objectives and provides the analytics and reporting to easily see where the class stands in terms of progress, engagement, and completion rates. Students can access eBook content in the indTap Reader, which offers highlighting, note-taking, search and audio, and mobile access. learn more at www.cengage.com/mindrap. Co11ceptClips: ConceptClip videos focus learners on a key concept in each chapter and arc designed ro deepen their understanding of the topic. Running Case: Based on feedback from readers and instructors, we've created a new running case to replace the SCR Case from previous editions. The case challenges learners to apply key systems analysis and design concepts and skills to a realistic scenario they would encounter in the workplace. The case brings the key concepts and skills of the chapter rogether in an authentic assignment. The look and feel of rhe case tool has also been updared ro be an authenric, immersive experience for students. INSTRUCTOR RESOURCES We are dedicated to providing you all the tools you need ro make your class a success. information on all supplementary inaterials can be found on the password-protected website at logi11.ce11gage.com. If you need help accessing this page, please contact your (engage representative. The Instructor Resources include the fo llowing: • Online Appendix: The Systems Analyst's Toolkit: A 4-parr online appendix reflects rhc mosr recent changes in today's systems analysis tool . c..,....lla'c......,........, A1..,....ai-.en ... ~-..,.~·----·~••klk<9i11,..,_0w.~,,... .. - ... ,...,•_....,.._....,,..._.t._.,doA..,._~ •. a:.a.ww~ ... ...,,..,.., ..,.......,,,... ........ _.._...,~ .. ., ... cn11.,.__..........,,..-:&-c~..,.--:c--•.,,. .. -~....._.....,.. .... ..,,, ......... ,... ........... ..,._.._

About The Author • Instructor's Manual: Contains lecture notes summarizing the chapter sections, figures and boxed elemenrs found in ever>' chapter, teacher tips, classroom activities, and quick quives in ,\\ilicrosoft Word files. • PowerPoint Presentations: A multimedia lecture presentation system provides slides for each chapter, based on chapter objectives. • Figure Files: Illustrations for every figure in the text in electronic form. • Solutions to Exercises: Includes solutions for end-of-chapter exercises. • Test Bank and Test Engine: Test banks include questions for every chapter, featuring objective-based and critical thinking question types, page number references, and figure references when appropriate. Cengage Leanling Testing powered by Cognero is a flexible, online S)•Stem that allows you to: • author, edit, and manage test bank content from multiple Cengage Leaming solutions. • create multiple test versions in an insranr. • deliver rests £rom your LMS, your classroom, or wherever you want. ABOUT THE AUTHOR Willi the 12th edition, Scott Tilley becomes the sole author of Systems Analysis and Design in the Shelly Cashman Series. Dr. Tilley is an emeritus profcs~or at the Florida Institute of Technology, president and founder of the Center for Technology & Society, president and co-founder of Big Data Florida, president of the Space Coast chapter of the international Council of Systems Engineering (IN COSE), and a Space Coast \\X'riters' Guild f ellow. In addirion to this book, he is the author or editor of numerous other publications, including Software Testing in the Cloud: Migration 6r Execution (5pnnger, 2012), Testing iOS Apps with Hadoop Unit: Rapid Distributed GUI Testing ~1organ & Claypool, 2014), The Vicious SUJans (And Other Tall Tales) (Precious Publishing, 2017), Dreams (Antholog) Alliance, 2018), and Technical justice (CTS Press, 2019). He wrote the weekly \"Technology Today\" column for Florida Today (Gannett) from 2010 to 2018. l le holds a Ph.D. in computer science from the University of Victoria. ACKNOWLEDGMENTS A book like Systems Analysis and Design would not be possible without rhc help and support of a great many people, both past and present. Harry Rosenblarr's contributions to previous editions of rhe book provided the foll!lldarion for the current edition. His foresight made updating the material much easieir than it might otherwise have been. Textbooks these days arc much more than just printed books; they arc educational platforms that have many moving parts. This means purring together an updated edirion of a book like this, particularly on an aggressive schedule, is a challenge. I'm pleased to say that the entire production ream rose to the occasion. Thanks to Jaymie Falconi, Michele Srulga, Emily Pope, and Maria Garguilo at Cengage for all of their help. Thanks to John Freitas for providing new screenshors of programs and applications. An>' errors or omissions in this edition of the text are purely my responsibility. Finally, sincere thanks to the insrn1ctors and students who offered feedback and comments. We have tried to address your concerns and incorporate your suggestions. As this field is constantly evolving, we srrongl)' encourage your participation in helping us provide the freshest, most relevant information possible. We will cenainly continue to listen carefully. If }'OU have an)' que tions or comments, please contact us through your local representative. c..., .... .31:8C....,:...._ Al~,,_~,..., •WGfd.~•~• ..... ••,__0.:•*'\"-....... -61111,_,,..-_,-.c..........,.._ec ... lllil__.~.t •......w~~-._....,..,....., ........ _. _ _..........,....,. ... .-;11-...~~c-,,....i.__..~w._.._ ........ __ ..,.._.,......,..._..,....._...., .. x v ii

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PHASE Systems planning is the first of five phases in the systems development life cycle. It's always a good idea to know whether a project fits the company's overall strategy.A systems project that does not align with corporate strategies should not be approved. The role of an information system is to support business goals. Chapter I focuses on an introduction to systems analysis and design by describing the role of information technology in today's dynamic business environment.This includes information systems, lntemet business strategies, modeling business operations, business information systems, organizational information models, systems development, the information technology department. and the role of the systems analyst. Chapter 2 focuses on analyzing the business case, explains how systems projects get started, and describes how to evaluate a project proposal to determine its feasibility.This includes strategic planning and strategic planning tools, the business case, systems requests, factors affecting systems projects, processing systems requests, assessing request feasibility, setting priorities, and the preliminary investigation. Chapter 3 focuses on managing systems projecu.This includes an overview of project management, creating a work breakdown structure, task patterns, the critical path, project monitoring and cont.rel, reporting, project management so~ware, risk management, and managing for success. r..,,...J1DOr-..1-.. 4• 11_.. • ...__. ~ ....... .,...~ • ........._ . ... .._.,.,.. o-... ..,._.,,.,.._..,.~ ,........., ................. .._ ... .., .,. ..,.~\" ................... ..., .......................... -..,.n..-.....-ik-sc~ c....,a..-.,.,....,. ..... 111>_... ........ _ .. ~ ........................ ._ .... ._

Chapter I Introduction to Systems Analysis and Design Chapter I is the first of three chapters in the systems planning phase. This chapter explains the role of information technology In today's dynamic business environment. This chapter describes the development of information systems. systems analysis and design concepts. and various systems development methods. This chapter also summarizes the role of the information technology department and its people in the enterprise. LEARNl\"IG OB ECT VES When yo11 fi11ish this d1apter, you should be able to: 1. Describe rhe impact of informarion rechnology on soc1ery 2. Describe che five main components of an informarion sysrem 3. Explain lnrerner business srratcgies and relationships, including B2C and B2B 4. Explain how rouse business profiles and models S. Undersrand rhe seven rypcs of information systems used in business 6. Describe the types of inform:irion Lhe four classes of users need 7. Distinguish among struccured analysis, objeceorienccd analysis, and agile systems development methods 8. Lise rhe tools chat enable rhc syseems analyse to develop, manage, and mainrain large-scale information systems 9. Explain the seven main functions of rhe information technology department 10. Describe the roles and responsibiliries of a systems analrst within the enterprise Introduction to Systems Analysis and Design The chapter includes three \"Case in Point\" discussion questions to help contextualize the concepts described in the text. The \"Question of Ethics\" invites examination of the ACM's code of ethics and those of a developing systems analyst. CONTENTS I. I Information Technolog) I .2 Information Systems Case in Point J. J: Data Breaches 1.3 Internet Business Strategies 1.4 Modeling Business Operations 1.5 Business lnformarion Systems Case in Point 1.2: Autonomous Vehicles 1.6 Organiz.arional Information Models 1.7 Systems Development 1.8 The Information Technology Department Case in Point 1.3: Global Horels m1d Momma 's Morels 1.9 The Systems Analyse A Question of Ethics I. I 0 Summary Key Terms Exercises r..,,...JmDr-..1-.. 4•11_.. • ...__. ~ ....... .,...~ • ........._ .... .._.,.,.. o-... ..,._.,,.,.._..,.~ ,........., ................. .._ ... ..,.,...,.~\" ................... ..., .......................... -..,.n..-.....-ik-sc~ c....,a..-.,.,....,. ..... 111>_... ........ _ .. ~ ........................ ._ .... ._

Phase I Systems Planning I. I Information Technology I. I INFORMATION TECHNOLOGY Information technology (IT) refers to the combination of hardware, software, and services that people use to manage, communicate, and share information. Companies use information as a way to increase productivity, deliver quality products and services, maintain customer loyalty, and make sound decisions. In a global economy with intense competition, information technology can mean the difference berween success and failure. Social Media Explodes! l\\1ore than ever, business success depends on information technology. IT is driving a new digital economy, where advances in hardware, software, and connectivity can provide enormous benefits to businesses and individuals. Although economic trends affect IT spending levels, most companies give IT budgers a high priority, in good rimes or bad. The reason is simple: during periods of growth, companies cannot afford co lag behind the Fh c More Sillies Ban Driver Toting Another Home Run for Apple'! Digital Cure fo r Health Care Costs 1Math: 1Pod + i Phone + 1 Pat! = SS$ ---· IT curve. Conver&ely, when the economy slows down, firms often use IT co reduce operating costs a nd improve efficiency. FIGURE 1- 1 These headlines Illustrate the enormous impact of information technology on our lives. lnforn1Jtion technology a lso has profound influence on modern life. Although fictitious, the headlines in Figure l-1 offer dramatic examples of how information technology issues such as data privacy, mobile devices, and social media affects our society. We live in a world where we can be traced, analyzed, and survei lled without our knowledge. This raises many important questions, such as how to secure personal dara while still providing useful functionality and business value. The following sections provide a sense of IT history, an overview of systems analysis and design, and a description of the syst ems analyst's role. 1. 1. 1 The Changing Nature of Information Technology ll1e history of IT is a fascinating srudy of human progress and achievemenr. \\Ve are dazzled by the latest and greatest technology, just as our parents and grandparents were astonished by the arrival of television, space flight, and personal compuring. It is imporrant for IT professionals, who live a nd work in this exciting world, to realize h~1t each technology advance is part of a long-term process that often brings dramatic change hut never really ends. The story of IBM is a good example. As its name suggesrs, International Business l\\1achines was a major supplier of office equipment a nd rypewriters long before the modern computer era. Herman Hollerith, who invented a card that identified characters by the location of punched holes, founded IBM's predecessor company in 1896. A deck of hundreds or even thousands of these cards cou ld store data that was easily sorted , queried, and printed by machines. This system sc)llnds archaic now, but punch card technology was a huge advance that revolutionized the business world and was in use into the 1960s and beyond. Today, IBM is a globe-spanning company with several hundred thousand employees. It has succeeded in part by constantly adapting to its changing business environment. For example, while it was once known primarily as a hardware company, today IBM makes a significant part of its revenue from software and services. It also inveMs in its people and tries to hire the best talent available. The result is that IBM has more parents and more Noble Prize winners than any other IT company in history. (\"..,_...,llll!O( ...... ..--. .\\) ....... ~ \"->-\"'Allf'W ~-............... ,.. o-.... ._ ...... _ ... ,..,...,...,~..,._.. .............. ~ .. ......... \"\"_.. ... .-.. ............... _ .. __ __.... ................... ~~·~---- ··---~~-.,.-\"~ ........... --...... 3

Chapter I Introduction to Systems Analysis and Design 4 1.2 Information Systems 1. 1.2 Systems Analysis and Design S)stcms anal ys ~ and design is a step-by-step process for developing high-quality information syscems. An information system combines technology, people, and darn to pro\\•ide support for business funcrions such as order processing, invencory control, human resources, accounting, and man)' more. Some information systems handle routine day-to-day rasks, while ochers can help managers make bener decisions, spot marketplace trends, and reveal patterns that might be hidden in srored darn. Talented people, including a mix of managers, users, nerwork administrators, web designers, programmers, and systems analysts, typically develop information systems. Capable IT professiona ls like these are always in demand, even in a slow economy. For example, norice how many positions related to information technology and information systems arc available in the Melbourne, Florida area, as shown on Monster. com's job search website in Figure 1-2. MONSTER [ Q. Information lecltnology & ~ FMelboume. FL ____ _. Find Jobs • Caree< Resource• • Post a Resume C<lmpany Profiles . ., ... Information technology & Information systems Jobs In Melbourne, Florida (1081 Jobs Found) FIGURE I ·2 Monscer.com is an example of an online job search website that IT professionals can use. Sourc.r. n I en 1.1 .3 What Does a Systems Analyst Do? A ~yMems analy~t is a valued member of the IT department ream who helps plan, develop, and maintam information systems. Analysts must be excellent communicators wirh strong analytical and critical thinking skills. Because S)'Stems analysts transform business requirements into IT projects, they must be busmess-savvy as well as technically competent and be equally comfortable with managers and progranlmcrs, who sometimes have different points of view. :Vlost companies assign systems analysts to the IT department, but analysts can also report to a specific user area such as marketing, sales, or accounting. As a member of a functional team, an analyst is better able to understand the needs of that group and how IT supports rhe department's mission. Smaller companies often use consultants to perform sysrems analysis work on an as-needed basis. On any given day, an analyst mighr be asked to docwuent business processes, rest hardware and software packages, design input screens, train users, and plan e-commerce websites. A systems analyst n1ay occasionally manage IT projects, including tasks, resources, schedules, and costs. To keep managers and users informed, the analyst conducts meetings, delivers presentations, and writes memos, reports, and documentation. Section 1.9 lists typica l skills and education requirements, certifications, career opportunities, and the possible impacr. of future IT trends for systems analysts. 1.2 INFORMATION SYSTEMS A system is a set of related components that produces specific results. For example, specialized systems route lnternet traffic, manufacture microchips, and control complex entities like the Hubble telescope, which took the amazing image shown in (....,..... J:gi( ..... I_,.. 41 11 .,.. ~-)U, -Woip-M ._..,.. -·~•-fllllie<'f•,... 0w.,,,.._.._,...\"-,.._..,.,_,.,_.,....,. -~---tfta111&....-.~~ij r..a...w...,..._...., .. ..,...,.......,..~ ....... ..........,.t11ru .. __.~~c.....,..~ ........ .,..,. .. ._.,.,.,.......c:-..•~-\".....-\"\"'*\"....,.._...,.. ..

Phase I Systems Planning 1.2 Information Systems Figure 1-3. A mission-critical ~stem is one that is vital to a company's operations. An order processing srsrem, for example, is mission-critical because the company cannot do business without it. Every system requires input data. For example, a computer receives data when a key is pressed or when a menu command is selected. In an information system, data consisrs of basic facrs that are the system's raw material. lnfonnation is data that has been transformed into output that is valuable to users. An mformarion system has five key componenrs, as shown in Figure 1-4: hardware, software, dara, processes, and people. 1.2.1 Hardware Hardware consists of everything in the physical layer of the information &ystem. For example, hardware can include servers, workstarions, networks, telecommunications equipment, fiber-optic cables, mobile devices, scanners, digital capture devices, and other technology-based infrastructure. FIGURE 1-l Consider the amazing technology that enabled the Hubble telescope to capture this Image. A l::irge concentration of networked computers working together is called a data center. As new technologies emerge, Sourcet Co..rt y of it,.. I \"'-j,j manufacturers race to market the innovations and reap the rewards. Hardware purchasers today face a wide array of technology choices and decisions. In 1965, Gordon Moore, a cofounder of Intel, predicted that the number of rransisrors on an inregrared circuir chip would double abour every 24 months. His concept, called Moore's law, has remained valid for over 50 )'Cars. Fortunately, as hardware became more powerful, it abo became much less expensive. Large businesses with thousands or millions of sales rranc;actions require company-wide information systems and powerful servers, which are often now in the cloud, such as those shown in Figure 1-5. 1.2.2 Software I l [ I I 1111111 •• 8ol•• .,... .. 111111 ..... / ~ . I • s y ' ' s • T < E ~ T M Soh\\\\arc refers to the programs rhar control the hardware and produce the FIGURE 1-4 An Information s / I.ii desired information or resulrs. Somvare consists of S)'Stem sofrware and system needs these components. application software. System software manages the hardware components, which can include a single computer or a global network with many thousands of c(jents. Either the hardware manufacturer supplies the system software or a company purchases it from a vendor. Examples of sysrem software include the operating system, security software rhat protects the computer from intrusion, device drivers that communicate with hardware such as printers, and utility programs that handle specific tasks such as dara backup and disk management. System software also controls the flow of darn, provides darn security, and manages network operations. In today's inrerconnected busines!> world, network sofrware is virally importanr. Application software consists of programs that support day-to-day busines~ functions and provide users with the information they need. Example!> of company-wide applications, called l.'llterpri\\e application~. include order proces!>ing !>y!>tems, payroll systems, and company conununications networks. On a smaller scale, individual users can boost productivity with tools such as spreadsheets, presentation software, and databa~e management systems. (\"..,_..., llll!O( ...... ..--. .\\) ....... ~ \"->-\"'Allf'W ~-............... ,.. o-.... ._ ...... _ ... ,..,...,...,~..,._.. .............. ~ .. ......... \"\"_.. ... .-.. ............... _ .. __ __.... ................... ~~·~---- ---~~-.,.- ~ ........... --......

Chapter I Introduction to Systems Analysis and Design 6 1.2 Information Systems FIGURE 1-S Cloud compudng provides the enormous storage and speed that modern IT systems need. ( ry ~ I/I \"°'- <Orr\" Applic:nion software includes horizontal and vertical systems. A hori1ontal sy~ m is a sysrem, such as an inventory or payroll application, that can be adapted for use in many differenr rypes of companies. A verrical system is designed to meer rhe unique requiremencs of a specific business or industry, such as an online rerailer, a medical practice, or an auto dealership. ost companies use a mix of software that is acquired at various rimes. When planning an information system, a compan)' must consider how a new system will interface with older systems, which are called legacy systems. For example, a new human resources sysrem might n eed to exchange data with a legacy payroll application. 1.2.3 Data Data is the raw material that an in.formation system transforms into useful information. For example, an information system using a relational database can store data in various locations, called rabies. By linking the tables, the system can display the specific information that the user needs-no more and no less. Figure 1-6 shows a payroll system that stores data in foLJr separate tables. Notice that the linked rabies work together to supply 19 different data items. A user c:.in display any or all darn items and filter the data ro fit defined limits. In this example, the user requested a list of employees who live in a certain city and worked more rhan 40 hours in the last pay period. Jane Doe's n:.ime was the first ro display. The growth of big data has given rise to new ways of scoring, sea rching, :ind managing data. Tradirional relational models are srill used, but so-called NoSQI dat a~cs are gaining in popularity due to their ability ro scale to extremely large and unstrucrured datasets. (....,..... J:gi( ..... I_,.. 41 11.,.. ~-)U, -Woip-M ._..,.. -·~•-fllllie<'f•,... 0w.,,,.._.._,...\"-,.._..,.,_,.,_.,....,. -~---tfta111&....-.~~ij r..a...w...,..._...., .. ..,...,.......,..~ ....... ..........,.t11ru .. __.~~c.....,..~ ........ .,..,. .. ._.,.,.,.......c:-..•~-\".....-\"\"'*\"....,.._...,.. ..

Phase I Systems Planning 1.2 Information Systems P>yl'tnod Hoors Wotlrtd fMPl,OVff 9 Employet No Otpt Ply Rott f1rs.tNlMt Ml ltrt N1mt Strt:tt CllY CUAAENTOfDUCTIONS fmplQYet No I Otduruon Codt Amount O!OUCTION OPTIONS t Oedu<:llon Code Otsalpllon frtqvtn()' FIGURE I ·6 In a typial payroll system using a relational model, daa is st0ttd on separate ables that are hnked to fonn an overall daabase. 1.2.4 Processes Processes de cribe the tasks and business functions that users, managers, and IT sraff members perform LO achieve specific results. Processes are the building blocks of an ioforn1ation system because they represent actual day·to-day business operations. To build a successful information system, analysts muse understand business processes and document them carefully. 1.2.5 People People who have an interest in an information system are called stakeholders. Stakeholders include che management group responsible for the system, the users (sometimes called end users) inside and outside the company who will interact with rhe system, and IT sea ff members, such as systems analysts, programmers, and network administrators, who develop and support the syscem. Each stakeholder group has a viral interest in the information system, bur most experienced IT professionals agree that chc success or failure of a system usually depends on whether it meets the needs of irs users. For that reason, it is essential to understand user requiremenrs and expectations rhroughout the development process. (\"..,_...,llll!O( ...... ..--. .\\) ....... ~ \"->-\"'Allf'W ~-............... ,.. o-.... ._ ...... _ ... ,..,...,...,~..,._.. .............. ~ .. ......... \"\"_.. ... .-.. ............... _ .. __ __.... ................... ~~·~---- ··---~~-.,.-\"~ ........... --...... 7

Chapter I Introduction to Systems Analysis and Design 8 1.3 Internet Business Strategies A data breach occurs when a hacker gains illegal access to a system and steals personal data. such as credit card numbers or home addresses. With more of our information stored in the cloud. data breaches are becoming increasingly common. Research recent news articles about large-scale data breaches. summarize why they occurred, and suggest how they might be prevented in the fuwre. I J INTERNET BUSINESS STRATEGIES To design successful systems, systems analysts must understand a company's business operations. Each situation is different. For example, a retail ~tore, a medical practice, and a hotel chain all have unique informarion systems requirements. As the business world changes, systems analysts can expect to work in new kinds of compan ies that will require innovative IT solutions. Business mday is being shaped by rhree major trends: rapidly increasing globalization, technology integration for seamless information access across ::i wide v::iriety of devices i.uch ::is laptop~ and smartphones, and the rapid growth of cloud-based computing and software services. These trends are being driven by the immen~c power of the Internet. 1.3. 1 The Internet Model Internet-based commerce is called e-commerce (electronic commerce). Internet-based systems involve various hardware and software designs, but a typical model is a series of web pages rhat provides a user interface, which communicates with database management sofnvare and a web-based data server. On mobile devices, the user mceracrs wich the system with an app, bur che same back-end services are accessed. As Internet-based commerce continues ro grow, career opportunities will expand sigmficanrly for IT profes!.1onals such as web designers, database developers, and systems analyses. 1.3.2 B2C (Business-to-Consumer) Using che Internee, consumers can go online to purchase an enormous variety of product) and services. This new shopping environment allow~ custome~ to do research, compare prices and features, check availability, arrange delivery, and choose payment methods in a single convenient session. Many companies, such as airlines, offer incentives for on line cr::insactions because web-based processing cost~ are lower than traditional methods. By making Aight informa tion available online to lase-minute travelers, some airlines also offer special discounts on seats that might otherwise go unfilled. B2C (business-to-consumer) is changing traditional business models and creating new ones. For example, a common business model is a retail store that sells a product to a customer. To carry out that same transaction 0 11 the Internet, che company must develop an onl ine score and deal with a totally different set of marketing, advertising, and proficabilicy issues. Some companies have found ne'v ways to use established business models. For example, Airbnb and VRBO have transformed chc traditional hospitality service industry into a popular and successful way for individuals to rent chcir properties. Ocher retailers seek to enhance che oulinc shopping experience by offering gift advisors, buying guides, how-co clinics, and similar fcarures. In the e-commerce battles, the real winners are on line consumers, who have more information, better choices, and chc convenience of shopping ac borne. r..,,...JID)r-..1-.. 4•11_.. • ...__. ~ ....... .,...~ • ........._ .... .._.,.,.. o-... ..,._.,,.,.._..,.~ ,........., ................. .._ ... ..,.,...,.~\" ................... ..., .......................... -..,.n..-.....-ik-sc~ c....,a..-.,.,....,. ..... 111>_... ........ _ .. ~ ........................ ._ .... ._

Phase I Systems Planning 1.4 Modeling Business Operations 1.3.3 B2B (Business-to-Business) Alrhough rhe bu~mess-ro-consumer (B2C) sector is more familiar to rerail cu~romer;, the volume of B2B bu~iness- o-b sine~s) transactions is many rimes greater. Industry observers predict that 828 sales will increase sharply as more firms seek to improve efficiency and reduce costs. Initially, electronic commerce berween two companies used a darn sharing arrangement called electronic data interchange (EDI). EDI enabled computer-to-computer dara transfer, usually over private telecommunications lines. Firms used EDI to plan production, adjust inventory levels, or stock up on raw materials usmg dara from another company's information system. As B2B volume soared, compan)'·tocompany transactions migrated to the Internet, wbich offered srandard protocols, universal ::wailability, and low communication costs. The main advantage of the web is that it offers seamless communication between different hardware and software environments, anywhere and anytime. Because ir allows companies ro reach the global marketplace, B2B is especially i1nporrant to smaller suppliers and cusromers who need instant information about prices and avai lability. In an approach that resembles an open marketplace, some 82B sites invite buyers, sellers, distributors, and manufacturers to offer products, submit specifications, and transact business. r..~osr large firms and government agencies use supply chain managemenc (SCM) software. A supply chain refers to all the companies who provide materials, services, and functions needed m provide a product to a custon1er. For example, a Sherwin-Williams customer who buys a gallon of paint is at the end of a chain that includes the raw mate· rial sources, packaging suppliers, manufacturers, transporters, warehouses, and rerail srores. Because SCM is complex and dynamic, specialized software helps businesses manage invenrory levels, costs, alternate suppliers, and much more. 1.4 MooFUNG Bus1~ess OPERATIONS Sysrems analysts U!.C modeling to represent company operations and informatton needs. Modeling produces a graphical rcpresenration of a concept or process that systems developers can analyze, cest, and modify. A S)'Stems analyst can describe and sunpltfy an information syscem by using a set of business, data, object, network, and process models. A business profile is an overview of a company's mission, functions, organizanon, products, services, customers, suppliers, competicors, constraints, and future direction. Although much of this informarion is readily available, a systems analyst usually needs co do additional research and fact-finding co fill our missing or incomplete infonnation. A business profile is the starting point for the modeling process, and a systems analyst can describe and simplify an infonnation syscem by using a set of business models and business process models. A business model describes the information that a system must provide. Analysts also create models to represent data, objects, oenvorks, and other system components. Although the models might appear to overlap, they actually work together to describe the same environment from different poincs of view. Business process modeling involves a business profile and a set of models that document business operation~. Model-based systems engineering (MBSE) is one of the leading methods used by systems analysts co develop informacion systems. A bu~ines\\ process is a specific set of rransactions, events, and result<i that can be described and documented. A business process model (BPM) graphically displays one or more business processes, such as handling an airline reservation, filling a producr order, or updating a customer account. The sales order example in Figure 1-7 shows a simple model that includes an evenc, rbree processes, and a result. (\"..,_...,llll!O( ...... ..--. .\\) ....... ~ \"->-\"'Allf'W ~-............... ,.. o-.... ._ ...... _ ... ,..,...,...,~..,._.. .............. ~ .. ......... \"\"_.. ... .-.. ............... _ .. __ __.... ................... ~~·~---- ··---~~-.,.-\"~ ........... --...... 9

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Huntington,* b. Norwich. Ct.. Sept.. 1691; and removed with hisparents to W'inham. Ct.; m. there, Feb. 2S. 1723. MehitableThurston, of Bristol. R. I., b. .June 8. 1700. O. S. Farmer andclothier; res. in Scotland Society, Windham; Congs. lie d. Windliam.Dec. 2, 1767; she Oct. 4, 1781. Rev. Enoch Huntington.5 bWindham, Ct., Dec. 15. 1739; m. there. .July 17. 1764. Mary, dau. ofSamuel and Lydia (Dyer) Gray, b. Windham. Oct. 14. 1744. Hegraduated Yale Coll. 1759; while a member of the college, of whichhe was a trustee many years, he was distinguished for ripescholarship, and was a successful candidate for the Berkeley Prize.Fellow of Yale Coll. Ch. b. Middletown : (i42. Mary Huxtixgtox. 643.Geoi^ge Huxtixgton, 644. Harriot, . (i45. A Son, ()46. Julia Anne,647. Charles HuntinctTon, 648. Edavard, 649.* William. 650. AbigailTalcott, 651. Frances. 652. Henry, 653.* Sarah Esther, 654. ADaughter,

120 THE HAMLIN FAMILY [310] ABIGAIL RUSSELL,5 ( Sisterof Matthew T.,) b. Thompson, Ct., July 20, 17H6: m. there, by herfather, Jan. 18, 1787, Thaddeus, son of Simon and Rebecca ( Merrill) Larned,-^ b. Thompson, Oct. 26, 1756; she d. there, Mar. 7, 1797;he m. 2d, her sister, Esther Russell [308:] who d. Thompson, Aug.16, 1816; Private, 11 Conn, malitia: served at Boston, on Lexingtonalarm of April 19, 1775; also, at New York, 1776; Farmer andmerchant; Thompson; magistrate; Congs: he d. Thompson, Jan. 19,1818. Ch. by 1st wife, b. Thompson : 655. Simon, Nov. 25, 1787; d.Sept. 21, 1810, unm. 656. NOADIAH, Feb. 19, 1789; \" Dec. 17,1860, \" 657.* Abigail, Sept. 9, 1790;. 658.* George, July 15, 1792.By 2d wife, b. Thompson : 659. Frederick, Oct. 4, 1802; d. Jan. 20,1884; m. [314] DANIEL WADSWORTH,'' ( Mehitable Russell,\"William,^' Mary Hamlin, 2 Giles,i) m. Faith, eldest dau. of Gov.Jonathan Trumbull, of Conn. He was a public spirited citizen; and in1842, gave his home, which had been the Wadsworth familymansion in Hartford; as a site for what is now, The WadsworthAtheneum. His gifts to this institution alone, exclusive of gifts to theArt Gallery, &c. exceeded $25,000. No issue. [315] CATHERINEWADSWORTH,'^ ( Sister of Daniel) b. Hartford, Ct., Jan. 1774: m.Mar. 14, 1798, Nathaniel.^ son of Nathaniel and Abiah ( Dwight )Terry t b. Enfield, Ct. Jan. 30, 1768. He grad. Yale Coll. 1786; Judgeof HartHe was the fourth pastor of First church. Middletown; apopular minister; a congregation on Long Island sought him forpastor; the people of Pittsfield. Mass.. invited him to settle withthem; but he regarded it a duty to settle at Middletown. where hewas pastor from .Ian. 6, 1762, until his death. He also preparedyoung men for college, and gave instruction in theology. PresidentDwight, of Yale Coll.. one of his early pupils, had such respect forhim. that thirty years later he placed a son under his instruction. Hewas a strict Sabbatarian. One occasion, learning that his son-in-law.Matthew T. Russell, Esq., a prominent lawyer of Middletown. wasabout to take a pleasure ride on the Sabbath, sent to him, by aservant, a copy of the statute against Sabbath breaking as a silentreprimand. Anticipating the design of his pastor, of whose church he

was a deacon, Mr. Russell returned his compliments, with the reply,that he did not study law on the Sabbath. (From HantiwjUm FamilyMemoir.) He d. Middletown, June 13, 1809; she d. Dec. 15, 1.S03.Ch. b. Middletown : Enoch, Oct. 19, 1767. Mary. Aug. 28. 1769; m.Matthew T. Russell. Lydia. Dec. 31. 1771. Lucy, Dec 8, 1773.'Samuel, Aug. 23, 1775. Samuel, Mar, 28, 1776. Esther. May 10,1777. Martha, •• '• Esther, Apr. 8, 1779. Samuel Gray, May 21, 1782.Mehitable, .lune 18. 1784. * Note 52. Simon Larned, b. Sutton,Mass., Feb. 10. 1721 ; m. Rebecca Merrill, b. Killingly, Conn,, Jan.31. 1718. Both d. Thompson. Ct.; he Sept. 1, 1807; she Dec. 1.1802. + Note 5.3. Samuel Terry.i was probably ta. in England, about1633-4; and was lirought over by William Pynchon. to Springfield,Mass., where he was apprenticed by him to Benjamin Cooley,weaver, of Springfield, for the term, from Oct. 15, 1650, to April 10,1854. He was a

FIFTH GENERATION 121 ford County Court, 1807-9: Mem.Gen. Assembly twelve sessions: Rep. in Congress 1817-9: Mem.Conn. Const. Conv. 1818: Mayor of Hartford, 1821-31: General ofMalitia. She d. Oct. 26, 1841: he d. New Haven, June 14. 1844. Ch,b. Hartford: 660.* Henry VVadswokth, Feb. 3, 1799. 661.* EdWAKDl^OMEKOY. Oct. 28, 1800. 662.* Alfred. .July 28, 1802. 663.*Harriet W adswortii , \g. 7, 1804. 664. Adrian Russell, Aug. 7, 1806:d. .June 20, 1808, 665.* Adrian Russell, Sept. 29, 1808. 666.*Charles Augustus, Oct. 9. 1810. 667.* Catherine Elizabeth. Feb. 15.1813. 668.* Frances Ellen, Mar. 14. 1816. [372] MARTHA ELTON,'' (Esther Hamlin,^ Richard,^ William,-^ Giles,!) b. Middletown, Ct.,Sept. 24, 1742; m. 1st, there, Sept. 13, 1759, Richard,* son of Gilesand Esther'* ( Hamlin ) Hall, b. Middletown, Nov. 10, 1829. Probablya mariner, and d. before June 7. 1765: ( see their family, page 79: )m. 2d, Capt. .John Ellsworth, of Middletown. [373] ENSIGN DANIELRANNEY ILVMLIN' (Nathaniel,* Richard,» William,'^ Gile.s,i ) b.Middletown, Ct.. July 23, 1755: m. there. Aug. 1, 1779, Ruth Ward.*The Conn, records sho.v that Daniel Hamlin served in Capt. JosephChurchiirs 8th Co., of Chatham, Ct., in Col. Comfort Sage's 3dbattalion, of Middletown, in Brig. Gen. James Wadsworth's Conn,brigade. This battalion raised 1776 tore-enforce Washin,'-tun at N.Y., and served in N. Y. City and Long Island. It was caught in theretreat from the city Sept. 15th, and suffered some loss: wa> at thebattle of White Plains, Oct. 2Sth; time expired Dec. 25, 177

122 THE HAMLIN FAMILY war; recruited mainly in HartfordCo., and the east part of the colony; went into camp at Peekskill, N.Y., spring, 1777, and served in Parson's brigade, under Gen. Putnam.He resided at Middletown; later at New Hartford, now Utica, N. Y. Hed. 1809. Children : 669. Ruth, d. Middletown, a^ 2 or ,3 mos.,buried Dec. 20, 1779. 670.* EUTH. 671.* John. 672.* Samuel. 673.*Horace, b. Nov., 1794, Middletown. 674.* Ann, 675. LucRETiA. m.Spicer, of Middletown. 676.* Daniel Ranney, b. Aug. 30, 1800, NewHartford. [ 374 ] JOHN HAMLIN,'^ ( Bro. of Daniel R., ) b.Middletown, Ct., Jan. 7, 1757; m. Cromwell, Ct., Nov. 14, 1784,Caroline, dau. of Nathaniel and Mary ( Chauncey ) Ranney, bap.June 3, 1755. Private in Capt. Ebenezer Sumner's Coin Col. Wyllys'Conn. Regt.: enlisted in the spring of 1776, and served twelvemonths: private in Capt. Darte's Co in Col. Nathaniel Brown's Conn.Regt., in which he served three months; and private in Capt. AbnerSmith's Co., in which he served one month in the fall of 1777. Hisapplication for pension was dated Aug. 2, 1832. His will, dated Mar.29, 1826, mentions his wife, Caroline, his nephew, Henry, son ofCapt. William Ranney; and an adopted daughter, Anna, wife ofZachariah Somers; but formerly wife of an adopted son, SimeonRanney. He died Middleton, Nov. 29, 1834; will proved, Dec. 15,1834; inventory, January 20, 1835; estate, $1394.41. She d. Aug.10, 1839, age 86. Louisa Arnold was appointed admx. of the estateof Caroline Hamlin, at Middletown, Nov. 18, 1839. From thesepremises we suppose they had no issue. [ 375 ] ESTHER HAMLIN,^( Sister of Daniel R. ) b. Middletown, Ct., July 10, 1759: m. there,Oct. 7, 1784, Abner,^ son of George and Mary ( Roberts ) Hubbard,*b. Middletown, Mar. 10, 1750. It is traditional that he and fivebrothers served in the Revolution: that he enlisted Jan. 1, 1777, andserved seven * Note 55. George Hubbard.i b. England, lfc'20; m.,1640. EUzabeth. dau. of Richard Watts, of Hartford; where he wasan early settler; later of Middletown. when made freeman, l(i.\")4. Hishome lot was on the east side of Main street, north of Green street.\" At a town meeting. Dec. 17. '66: Whereas. Mr. Hamline this dayGave a drum to the town and trainband^ the towHc N'oiitfd toiilowc

(ioodinini Hulici'd fourtie .'^hillinss for Sweeping the meeting housand keepinu- the (;l;is and for his Son .loscplics l)f;il ini;: tlu' drumfor all comou meeting, both on Sataoth days and all other incetiu.ij:and to lieatcu twis on fornouns and twis in afternouns Saboth daysand thank Givinj^ days and fast days to be beaten tvom the meetinghous to against Mr. Stows to be Give Hrst with a preparative andafter a calle this for the yearlnsuing; but the drum for futer to bebeaten after the Sam manner.\" In 1666 he was by the county court•■ freed from watch, ward and training.\" His name stands last in thelist of ten male persons who organized the First cdurch. 1668. Willdated May 22, 1681. He d. Middletown, Mar. 18. 1684-5. Children :Mary. b. .Ian. 16. 1641. Joseph, •■ Dec. 10. I64:i. Daniel. '• Dec.1645. Samuel, •• May 1648. George. •• Dec. 1650. Nathaniel, ••Dec. 10. 165r3. Richard. •• July 1655. Elizabeth. •' Jan. 15. 16.59.

FIFTH GENERATION 125 years: and was at Valley Forge:that he served in Capt. Robert Warner's Co., in Col. Samuel Wyllys'3d Conn. Regt., and under Col. Butler. The records show that heserved in Capt. Warner's Co., from Middletown, in Col. JohnDurkee's. 1st Regt. Conn. Line, and was paid as Sergt. Major, fromJan. 1, to Dec. 31, 1781; his commission as Sergt. Major, was datedOct. 1, 1780. This Regt. served 1781-3. Pensioned June 21, 1821.His pension certificate was signed by John C. Calhoun, Secy, of War.They lived the last of their lives at Norwich, Vt : where both d.: siieJuly 23, 183«: he March 13, 1834. Ch. b. Middletown : June 21,1785. Jan. l(i, 1790. July 19, 1792. Apr. 12, 1798: d. Clyde, O., Dec.5, 1863. ( Sister of Daniel R..) b. Middletown, Ct.. 1760; m. there,Dec. 16, 1784, Benjamin, son of Ebenezer and Hannah (Miller)Gilbert^ b. July 29, 1760. One Benjamin Gilbert was private in 8thCo., Captain Joseph Churchill, of Chatham, in 3d battalion. ColonelComfort Sage, of Middletown, in Gen. James Wadsworth'sConnecticut Brigade, 1776; also, in Captain Blackman's company inColonel Henry Sherburn's Rhode Island regiment in which Lt-Col.Return J. Meigs commanded three companies, from Connecticut;enlisted April 27, 1777: discharged spring of 1780. His name appearsin the list of pensioners of New Haven. Conn., 1834: also, in list ofConnecticut pensionersunder Act of 1818. in Middletown. Census of1840, residing in Vermont. She d. June 23, 182b: he d. Mav 11,1846. 677.* Polly, 678.* LUCRETIA, 679.* AiiXEU. 680. Hamlin,[376] MARY HAMLIN Children : 681* Mary, Oct. 11. 178.\"):Middletown. 682.* Harriet, . .lune 23. 17S8. 683.* Timothy. Sept. 9.1790. 684.* Okrin, Apr. 9. 1763. 68.1.* Curtis, .June 8, 1795. 686.*Hannah, Jan. 27. 1802. 687.* Martha, Mar. 3, 1805. .TosEPHHuBBARD,2 b. Dec. 10, 1613: m., Middletown. Dec-. -29. 1670. Mury( Porter ?)• He d. Middletown. Dec. 26. 16S6: she .June 10. iTor. Ch.b. Middletown : .JOSEPH. Oct. :12. 1671. Robert. \" :«). 167:i.George. •• 7. 167.'. .)<2-;i Lieut. George Hubbard.-* 1). Oct. 7.1675; m. Middletown, Dec. 32. 1703. Mehitable Miller. He d.Cromwell. Ct., Dec. 15. 1765; she d. Middletown. Apr. 17. 17.j;i. Ch.b. Middletown: George. Sept. is. 1704. Thomas, Mar. li. 1705-6.

Mehitable. .lune 21. 1708. KiCH.^RD. .Ian. s. 1712-3Abxer. Apr. 10.171.\">; d. Apr. 6.1719. Caleb. Autr. 2S. 1716; \" June 11, 17ss.Hezekiah. Mar. 6. 171S-9. Abner. .July 21. 1721. Lieut. GeorgeHi'bbard.i ni. Jliddletown, Apr. 20. 17:27. Mary Roberts. He wascommissioned Lieut, in the Britisli army. May 29. 1736. Their eldestson. Abner.o m. Esther Hamlin.

124 THE HAMLIN FAMILY [377] MARTHA HAMLIN, a (Sister of Daniel R.,) b. Middletown, Ct., Mar. 29, 1761; m.Middletown Upper Houses, now Cromwell, Ct., Oct. 3, 1782, Daniel,''son of Nathaniel and Alice (White) Eells, b. Middletown UpperHouses, Nov. 3, 1751. Private in Capt. .Tared Shepard's Co., in Col.Wadsworth's Regt.; enlisted Jan., 1776, and served 3 mos. Private inCapt Jared Sliepard's Co , in Col. Matthew Talcott's Regt.; enlistedAug., 1776, and served 2 mos. Private in Capt. Amos Wetmore's Co.,in same Regt., enlisted July, 1779, and served 2 mos. Private in Capt.Tared Shepard's Co., same Regt., enlisted Sept., 1780, and served 7days. It is traditional that he worked on the defences at Bunker Hill,the night before tlie battle, but did not participate in the battle; thathe served under Washington, at Long Island, and at N. Y. City, 1776,and was captured and confined in British prison. Farmer and cooper;Middletown; members First church there. He removed to NewHartford, now Utica, N. Y., witli his family, in a sleigh, Dec, 1796;Presbs Both d. New Hartford: she May 26, 1834: he July 19, 1851.Children : 688.* William, July 26, 1783, Middletown U. 689.* Robert,July 26, 1785, 690.* Patty, Oct. 26, 1787, 691.* Fanny June 28,1790, 692.* Nancy, Oct. 8, 1792, 693.* LUCRETIA, Nov. 30, 1794,694.* Daniel, Sept. 12. 1799, New Hartford 695.* Mary, Oct. 5,1801, [ 378 ] LUCRETIA HAMLIN,'' (Sister of Daniel R., ) b.Middletown, Ct., May 3, 1763; m. there. Mar. 11. 1784, SamuelCotton, of Middletown. One Samuel Cotton was private in 8th Co.,Capt. Joseph Churchill, of Chatham, in 3d Batt., of Col. ComfortSage, of Middletown, in G-en, James Wadsworth's Conn. Brig.; alsoin Capt. Blackman'sCo., in Col. Henry Sherburn's R. I. Regt., in whichLt-Col. Return J. Meigs, of Middletown, commanded three companiesfrom Conn.; enlisted Mar. 30, 1777,; Revolutionary pensioner; res.Middletown. He d. Aug. 10, 1802, ai. 43. Children : 696. Betsey, bap.Jan. 22, 1786. 697. Fanny, \" Jan. 22. 1786. 698. Leonard, \" Sept. 9,1787: m. LucindaCone 699. Fanny, \" Apr. 25, 1790. 700. Samuel, \"Apr. 25, 1792. 701. Natii'l Hamlin, Apr. 13, 1794. 702. John HamlinMay 31, 1796. [379] FANNY HAMLIN,'^ ( Sister of Daniel R. )Probably b. Middletown, Ct., and d. there. In her will dated June 10,

1835: she bequeathed her property to her nephew Timothy Gilbert;he resided at Newfields, Middletown; will proved, Apr. 18, 1836. Thethree sisters Fanny, Abigail and Clarissa Hamlin were unmarried, andlived together at Middletown. [ 381 ] ABIGAIL HAMLIN,5 ( Sister ofDaniel R, ) Probably b. Middletown, and d. there. In her will datedFeb. 28, 1828, she bequeatlied Life estate in her property to hersisters Clarissa and Fanny, slie was unmarried.

FIFTH GE^^ERATION 125 [384] DAVID HAML1N.5 (William, * 3 2 (jiies,i ) b. Brooktield, Ct., 176-: m. there, HannahVeeler. In 1848. his cousin William Hamlin, of Madison, iS\". Y., wrote:that he resided at one time at Milford Neck. Ct. He removed toSyracuse, N. Y., thence to Elgin, N. Y. Members M. E. church. Both d.Elgin; she 1838: he 1848. Children: 703. Isaac. 704. William. 705.*Benjamin. 70<1* David. 707. Chakles. 70S.* Joseph, 709. Sarah.710. Mary. b. Dec. 11. 1809. Brooktield. [385] BENJAMIN HAMLIN.- (Bro. of David. ) b. Brooktield. Ct., Dec. 28. 1762: m. Trumbull, Ct.June — 1791). Eanice Barritt. b. Trumbull, Feb. 14, 1767. Therecords of the Pension Office show that he wa? a Rev. soldier, andserved six montlis as private under Sergt. David Lake, not in anyregiment: his application for psnsion wa^ dated New Milford, Ct..Aug. 25. 1832: and the record states, that hi i-emjved from Trumbullto New Milford. about 1798. It is traditional that he served in theRev., at Bridgeport: Pensioner: Farmer, and carpenter. Tup old townshave been changed: a portion of Brooktield was taken from NewMilford, 1788: Trumbidl from Stratford, 1797: and Bridgewater fromNew Milford, 1856. He probably resided in that part of New Milford,which is now Bridgewater: at one time he lived at Milford Neck:Meths, in which church he was a cla.ss leader. Both d. Bridgewater:he Nov. 29, 1852: she Mar. 15, 1839. His will dated Mar. 4. 1853. Ch.b. Bridgewater: 711.* Fanny, Nov. 5. 1792. 712.* Emily, Dec. 14.1794. 713.* LuMAN BuRHiTT, Mar. 8,1796. [.386] WILLIAMHAMLIN,^ (Bro. of David.) b. Brooktield, Conn.. Dec. 30. 1765: m.there, Dec. 30, 1789, Hannah, dau. of Ebenezer and Sarah(Sturdevant) Barnum, b. Brooktield, May 6, 1770: Carpenter:Brooktield; both d. Brooktield: he Sept. 30. ls.-,2: she Oct. 1. 1860.Ch. b. Brooktield : 714.* Eli. May 26. 1791. 715.* I HA, Sept. 27,1795. 716. William E., Oct. 23, 1802: d. unm., Nov. 13, 1873. 717.*Okrin. Nov. 24, 1810. [.387] RCFCS HAMLIN.'' (Bro. of David: ) m.twice: res. Brooktield, Ct. In 1848. his cousin, William Hamlin, ofMadison, N. Y. wrote: That Rufus once lived in Newberry, Ct.,(Suttield. ) Ch. by list wife. ( 2 dau., 1 son ) : 718.* A Daiohter.719.* Irene. b. 1796.

326 THE HAMLIN FAMILY By 2d wife, b. Brooktield : 720.*Phebe Eliza, May 6. 721.* Polly A., 722.* Joseph, Aug. 8, 1810. 723.Albert, d. unm. 724.* Esther, [ 388 ] HULDAH HAMBLIN,^ (John,*William,^ 2 Giles,i ) b. White Oalv, Earmington, Ct., Mar. 1, 1758; m.Samuel, » son of Jolm and Silence (Orvice) Root,* b. Plainville, Ct.,Apr. 1, 1757: res. in that part of Farmington, which is now Plainville;Presbs. One Samuel Root was private in Capt. James Stoddard's Co.,in Col. Noadiah Hoolver's Regt.; marched Mar. 30, 1777; dischargedMay Ifi, 1777: also private in Capt. Samuel Camp's Co., same Regt.;marched Apr. 1, 1777; served 1 mo. 19 days; also, private in Capt.Roswell Grant's Co., Col. Obadiah Johnson's Regt.; enl. Jan. 8, 1778;also private in Capt. Henry Champion's Co., in Col. Samuel Wyllys' 3dRegt., Conn. Line: enl. May 15, 1778, for the war; this regimentwent into camp at Peeksville, N. Y.. May 1777, and served in Parsons'1st Brig, under Gen. Putnam, along the Hudson, until Jan. 1778;then at West Point, and began construction of permanent worksthere; In the summer of 1778 at White Plains, witli Washington'smain army: wintered at Redding 1778-9: served under Gen. Heath,on east side of the Hudson 1779; Its light Co. under Capt.Champion, detached to Meigs' Light Regt., which stormed StonyPoint, July 1779; wintered Morristown, N. . I., 1779-80; and servedon outposts: witli the main army on the Hudson, 1780; wintered atCamp Conn. Village above the Robinson House, on the Hudson,1780-1: also in €apt. Asa Bray's Co. in Col. Bazaleel Beebe's Regt.,arrived in Camp July 2, 1778; also, in Capt. James Wilcox's Co. ofConn. Artificers, to serve under the Q. M. Gen.; EnlistedSouthington, Ct., Apr. 16, 1780: served at Brandywine, Germantown,Monmouth, etc. Perhaps there were more than one Samuel Root inthe Rev. from Ct. He d. Oct. 24, 1811: she d. Fenner, N. Y. Apr. 28,1827. Ch. b. Plainville : 1781. 1783-4: d. Aug. 25, 1786. 1787; \" Apr.12, 17;)4. 1789. 1792. 1794. Apr. 2, 1797. July 19, 1799. Feb. 14,1804. d. young. [ 389 ] LUCY HAMLIN,5 ( Sister of Huldah, ) b.White Oak, Ct., 1759; m. 1781; Joshua Phinney, of Farmington. Hed. Aug. 27, 1821, aged 65: she Dec. 25, 1834. Children: 735. Martin.736. Isaac, suicide. 737. Levy. And other children. * Note 5B. John

Root,' 6 5 Joseph.* Tliomas.^s .Tohn,i the latter of Dudley. England.725.* Susanna, 726. Charles, 727. Samuel. 728.* Charles, 729.*TSANCY, 730.* Edward, 731.* Mary. 732.* Anna, 733.* Almira, 734.Martha,

FIFTH GENEKATION 127 [ 390 ] OLIVER HAMLI^\",5 ( Bro.of Huldah, ) b. White Oak, Ct., Feb. 13, 1762: m. Sarah dau. of Noahand Sarah ( Curtis* ) Gridley, of Soutliington, €t. b. 1762. Earmer;White Oak: slie was admitted to Cong, church, Farmington, 1802. Hed. White Oak, Sept. 18, 1814: she Jan. 18, 1813. Ch. b. White Oak:2, 1816. 738. Selah, b. 1790: d. Mar 739.* ASAHEL, '' May 24, 1792.740.* Lucy, bap. Apr. 3, 1803. 741. A son. d. Jan. 1, 1821. 742.Eliza, •' Apr. 2. 1819. [ 391 ] TIMOTHY HAMLIN,^ ( Bro. of Huldah, )b. White Oak, Ct., 1764; m. Sarah Bradley, of Southington, Ct..Farmer; Farmington; she adm. to ■Cong, church Farmington, 1821.Botli d. I armington; he Mar. 30, 1823; she Oct. 15, 1823. Children:743.* Susannah, b. June 5, 1793. 744.* James Bradley, \" Jan. 19,1800, Plainville. 745: Amon, '\" May 25, 1803: d. May 18, 1830.unmarried. [ 392 ] PHINEAS HAMLIN, 5 ( Bro of Huldah, ) b. WhiteOak. Ct., 1766; m. Nov. 23, 1786, Rhoda, dau. of Jacob and Eunice (Emmons ) Andrews,t b. Apr. * Note 57. Sarah Curtis, dau. of Rev.Jeremiah and Hannah ( Burnham ) Curtis. + Note 58. JohnAndrews.i settled in the ancient town of Tunxis. now Farmington, Ct.,^boutlOlO; wife, Mary. It is supposed they came from Essex, Eng.Farmer; resided on the ■east side of the river, about two miles aljoveFarmington village, at the place called Waterville; freeman. May 20.1658; Congs. He d. ItiSl; will Jan. 14. ]d8] ; she d. May. 1698. Ch-.probably b. Farmington : Makv. . hU.i: ni. Thomas Barnes and John.1645: Hannah. Feb. L'6. 1647; ■• t)badiah Richards. Abraham. Oct.31. 164S: •■ Sarali I'orter. Daniel. May -.^7. Iii4-.): Joseph. •• 26.1651 : •• Rebecca Kachael. 1654; •• Ezekiel Buck. Stephen. 16.56;prob. d. young. Benjamin. 1659; m. Mary Smith. Daniel Andrews,2b. Farmington, May 27. 1647; one of the proprietors of Farmiagton,1672 .and an extensive land owner there; adm. to church May 24,1692. The name of his wife is unknown. He d. Apr. 16. 1731. Ch. 1).Farmington : Daniel. Mar. 9, 1672; m. Mabel GofF. Mary. Dec.9.1674; \" Isaac Cowles. Joseph, Aug. 10.1676; \" Susannah Hough.Thomas. June 8, 1678; d. Jan. 10, 1680. John, June 10. 1680; m.Mary Goff. Martha. July 17, 1682. Hannah, Jan. 13. 1684. Paul, \" 2.1686. Stephen, Aug. 2, 1689; m. Abigail Porter. Ebenezer, •• 28.

1692; d. same year. Daniel Andrews.^ b. Farmington. Ct., Mar. 9,1672; m. Oct. 30. 1707, Mabel, dau. of Jacob and Margery (Ingersoll ) Goff. of Wethersfleld, b. Oct 81. 1690. It is traditionalthey were related to Goffe, the regicide. He resided at \"GreatSwamp.\" Farmington. near the Wethersfleld line; his house was onthe summit of the hill east of Hartford and New Haven turnpike.

128 THE HAMLI^s FAMILY 7, 1767. Farmer: Farmington;she was admitted to Cong, church, Farmington, 1795; andexcommunicated 18i;}. Children; He d. Apr. 29, 1828. she Apr 18,1826. 74(i.* • Nancy. 747.* .Jkremiah. 748.* Roxy. 749.* Emma,750.* RlIODA, 751.* Solomon, 752. Harriet. Aug. ;}, 1789: bap.Aug. 10, 1795. Oct. .S, 1793: u u u Apr. 8, 1795: \" •' \" 9, 1797:White Oalv. July 7, 1799: u u 180!): d. aged 16 years. (;593]ABIGAIL HAMLIN.'- ( Sister of Huldah, ) b. White Oalv, Ct., 1769: m.there, 1790, Samuel Porter, b. Southington, Ct Farmer: White Oak:Whig. One Samuel Porter was Rev. pensioner, in Hartford Co. underAct of 1832. Both d. White Oak: she May 2, 1838; he Sept. — 1840.Almira Lane: no issue. Lucy Frisbie, \" [394 ] LEMUEL HAMLIN,^ (Bro. of Huldah, ) b. White Oak, Ct. Jan. 21, 1770; m. there, July 31,1792. Mary, dau of Amos, and his second wife Mary ( Dunham )Hart, of Southington, Ct , b. Mar. 5, 1769. Farmer: White Oak; heresided atone time on the mountain next north of Jchobod Bradley:but the birthplaces of his children indicate various places ofresidence. Both d. White Oak; he Aug 16, 1829: she Sept 17, 1830.Cb. b. WliiteOak: 753. FZEKIEL, 754. Chauncy, 755.* Bryan. 756.Woodruff, occupied, in isijs. l)y i'lii Christian Lane cemetery. Ch. b.Farmiii. Farnilngt m. I'l.. .1; Litclifield. Ct. Farn>er: Farmington; adm.Britain. .July i. 17(i7; removed to SimsJiury. 1 mill at Concord Hillwith Andrew Robe. .Jr., June 22. 179S. b. 2. 17.')S. Eunice Emmons,of gton. Mar. :2:?. 17(iO, and in New a farm at Hop Meadow; built a■ill. dated May :22, 179S. proved Children : .Jacob. 1 . .laii Caroline.Oct. Sakah. .Ian. Khoda. Apr. [.EAMIN'd. l.ap. .luly IHA. li. Hachael.iKip. .lum Auuan. I^ABAN.

The text on this page is estimated to be only 27.63%accurateFIFTH GENERATION 129 Apr. 2(), 179:5: White Oak: d .:SIa,v U, 1,S08. Mar. 14, 179,5: Clranby. Apr. 15, 1797: Meriden..June 1(5, 1799: Southintjton. Apr. 26, 1801: White Oak. Sept. 23,1803: Windsor. Edward, Apr. (5, 1807: White Oak: d. Aug. 9. 1866. [39.-) J .lOHX irAMI^>LlN.'' (Bro. of Huldali. ) b. White ()ak, Ct.. >hir.7, 1778; m. New Britain. Ct.. by Dr. Smalley, Apr. 4. 1802, Eunice,widow of Samuel Andrews. . 1 1\". and dau. of Cliarles and Hannah (Kelsey ) Eddy, Senior, b. New Britain. >hir. 7. 1778: larmer: WhiteOak. He was dismissed from Ch. Farmingtcm. by letter .July i:).1823. and Joined Ch. at Bristol. Sept. 17. 1837: she was adni. td Ch.\\u^. r,. LS21: Ijy first husl)and she had Ch. Sally and :\\Iiranda. l',()th d. White ( )ak: slu- .luiie. is;',2: he May 2o. 18.-,3. Children: [57.Wyllys, r.58.* Chester, r59.* AVA, :()().* Amos Uau [61.* Noah,762.\" Ekastus, [()3. IIexkv Lt Ch. b. Wlrite Oak : 7()4.* SamuelAndrews, Apr. 11. lso;j. 765.* .John Den i son. .Ian. 14, 1805. 766.*Ellen Eliza, ■Inly 17. 1806. 767.* Charles I^'kaxcis. .lune 14. 1S14.7()8.^l)()i.i>v Maria. Any. 5. IShi. [396] WILLIAM HAMBLIN.-' i Bn..of Iluldah. ) b. White Oak. Ct., July 30. 17S(i: m. LanninKton. Ct..Sept. lo. 1S04. Hannah Wright, of New Britain. Ct. 1 ai nicr: removedfrom While Oak. to Madison. N. Y. with an ox tfamal»oiit is^o. He d.Madison. .Jan. 15. isi;;{: she d. May 5. l,s.5S. Ch. b. White Oak: •769.\"- William. Dee. 21. 1807. 770.* Oliver. 771.* CAroli.se. 772.*.Ii-LIA. .Inly 10. isil. 77.3.* CiiArxcEY. .May31. 1S14 [.307 1 LUKEH.VMLIN.MBro of Huldah.) b. White Oak. I-^armington, Ct.. 17S2: mthere. Oct. 30. 1800. Mary. dau. of Daniel Doolittle. b. Wallingford,Ct : Farmer: WhiteOak: bothd. there: he .June 12. 1838: she .lune3. 1S.5«, Ch. b. White Oak: 774.* LiNAs. Dec. 2.3. 1800: 775.(4EOROE. 1803: d. May 22. 1817. 776.* Daniel Doolittle, Dee. 15,1808: 777* ArousTrs. 1812. 778.* AiHGAiL, 1814: [398] .JULIAHAMLIN,' (Sister of Huldah.) b. Wliite Oak. Ct.. .luly .30. 1795: m.there. May 5. 1819, Levi Newell, of Southington. Ct.: farmer:eontract;)r and builder: Democrat: Southington: justice of the peace,