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Published by Booth University College, 2017-10-17 14:35:09

Certificate in Kroc Center Leadership

Certificate in Kroc Center Leadership


Center Leadership



*8-Month Certificate Program (12 credit hours)

The Salvation Army Ray and Joan KROC Corps Community
Centers in the USA present distinct ministry opportunities
to develop new models of organization and operation
which require qualified and trained leaders. Responding
to this need, the USA National KROC Center Task Force
comprised of representatives from the four US territories,
commenced work on a capacity building approach for KROC
leadership development.

This 8-month certificate program will be offered in a cohort
structure, with 20 students from across the USA. Participants
will be identified and approved by their USA territory. The
certificate includes one hybrid course (comprised of two
intensives – one with a concentration on leadership and one
with a concentration on strategy) and four online courses
covering specific practice content. Each course is worth two
or three credit hours.

MGT 281
Leadership and Strategy for KROC Centers
(2 credit hours) (intensive)

This course introduces students to the distinctive culture, purposes,
and practices of the KROC Center and identifies the necessary skills
required to provide leadership in such an environment. Students will
become acquainted with teamwork principles, group dynamic concepts,
conflict management strategies, and the principles of effective
strategic planning.

MGT 282
Human Resource Management for KROC Centers
(3 credit hours) (online)

This course provides an overview of the underlying philosophy,
principles, and practices of effective HR management at KROC Centers.
Students will be equipped with the necessary skills to oversee the
effective implementation of practices relating to recruiting, assessing,
hiring on-boarding, and evaluating staff.

MGT 283
Operations and Programs for KROC Centers
(2 credit hours) (intensive)

This course introduces the breadth of KROC Center operations and
the importance of both mission and margin for the sustainability of the
enterprise. Emphasis is given to understanding the importance of these
dual roles in strategic planning, programming, finances, employees,
and customer development. Key metrics and technology systems and
infrastructure will be covered as well as an overview of KROC
Operating Standards.

MGT 284
Financial Management for KROC Centers
(3 credit hours) (online)

This course describes the various aspects of financial management in
KROC Centers, including the role of the Executive in finance and budget
decisions, the purpose of a business plan and the place of an
independent auditor’s report. Students will develop the necessary skills
to employ foundational accounting concepts in KROC Center operations,
including developing effective fund-raising strategies.

MGT 285
KROC Center Certificate Capstone
(2 credit hours) (online)

The capstone course is designed to facilitate the integration and
demonstrated application of Salvation Army KROC Center policies and
procedures as outlined in the other courses of the certificate program.
Practicum experiences at KROC Centers are part of this course.


Email: [email protected]
Phone: (204) 594-6130
Toll-free: (877) 942-6684 x130

For more information on Booth UC and our program offerings, visit:

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