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Published by RD Group, 2018-02-21 01:52:02

HRNV-FEB-2018

HRNV-FEB-2018

HR NEWS & VIEWS

FEBRUARY | 2018

COVER
Managing relationships

TRANSFORMATION
through experience
INTERNATIONAL HR
wthheaHt’sRhinapEpueronpineg around
COMPANY UPDATES
cinaItncdhiaupinddautsetsryfrom latest

NEXT-GEN HR

a RD study analysis

2

Dear friends,

I remember the first time I understood the real significance of experience. I was still in
college at the time. Those days, I would meditate every single day. My parents would no-
tice me sitting down with closed eyes every morning. They never disturbed me; nor did
they ask me what I was doing.

One fine day I offered to take my father to a Heartfulness Trainer who resided near our
home. He was happy to try it.

When he came out of his first meditation, he was speechless.

Afterwards, eager to learn from my father, I asked him if he would like to impart any of
the ritualistic knowledge that he had accumulated throughout his life.

I could see tears in his eyes as he replied that this meditation was the first time he had
felt anything so profound. With sadness, he looked upon the years he spent devoted to
various rituals, feeling that so much of his time had gone to waste.

Examining this more closely, it is important to understand how everything has its place
in our lives. As children, our parents instil values in us and teach us about worshipping
God in various ways. If you are a Christian, your parents might have taught you how to
go to church, how to behave in church, and how to o er prayer before eating food. If you
grew up in a Hindu family, your parents might have taught you how to behave in temple
and sing songs of devotion. Many of us are raised with the various rituals and traditions
followed by our families. In this way, we are taught to abide by certain beliefs and val-
ues.

As children, we are filled with wonder and curiosity at the world. If you see a child play-
ing with a top, you will notice the spark in their eyes as they watch it spin. They will try
turning the top on the wood door, on the carpet, or on a chair; they will try to spin the
top at different angles and with different amounts of force. Like scientists, they test their
toy thoroughly under different environments, carefully observing each result.

Naturally, we exhibit the same curiosity when we are first taught our beliefs and dog-
mas. With so much innocence and love, we are eager to ask questions, “Why do we go
to temple (or church)? Why are we born? Who is God?” Just as we tested the top when
we were children, we now ask many questions about our respective religions. In the
very same way, we try to test and understand the traditions we are taught. Our curiosity
only gets stifled when someone discourages us from experimenting, or when we are told
to stop asking questions. This is one of the main reasons that so many of us rebel as we
grow older. As teenagers, we become skeptical of our parents’ answers. We become

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disillusioned by traditions, and frustrated by the inability to test those dogmas and be-
liefs.
That is where experience is necessary. Beliefs and dogmas can act as a foundation, but
the next step is to start building upon that foundation. Just imagine a doctor who goes
on studying medical textbooks but never once touches a stethoscope! Would you even
consider such a person to be a doctor? Similarly, in yoga and spirituality, what use is
having knowledge of chakras, of talking extensively of God or liberation if we are not
working towards actualising that knowledge?
Whenever we sit in meditation with an open heart, we receive a different experience.
We enter with a hypothesis that there is a source of light present within our hearts. Like
a scientist, we test this belief each time we close our eyes and attempt to connect with-
in. When we experience answers for ourselves, knowledge truly becomes ours.
As we continue with an open and accepting heart, we begin to reach a point when ex-
periences are no longer enough. If an experience does not transform us, does it really
have value? Our experiences always reflect our inner nature. They show us what we
are. In this way, they are tools in our transformational process. Eventually, we realize
that the less egotistical we are, the better our experiences become. Becoming nothing
at all, we are in total bliss.
But in that case, who is there to experience it?

All the best, Daaji

4

5

Managing
Relations

key to

HR success

ARINDAM CHAKRABORTY
DIRECTOR | HUMAN RESOURCES

BOLD TECHNOLOGY

HR CONTEXT

Human resource function is
one of the most critical and
sensitive function for any or-
ganisation. What it deals
with is one of the most com-
plex algorithms called
“PEOPLE” who cannot be
predicted on how they will
behave, and react under var-
ious situations and circum-
stances. No two individuals
are same and everyone will have a perception to think differently in
same circumstances.

6

What HR misses out

Many times HR sees and believes it to be
an stand alone, isolated function. As they
perceive them to be the safeguards of any
organisation processes they do built in an
attitude of being a function to define and
draw boundaries for people to work with-
in. It is reflected in the way they build HR
processes that cuts across employee inter-
faces.

Understanding Business

HR many times seems to be away for the
organisational business. They seem to be
in their own world of things and have no
alignment with his the business functions.
It is imperative for each and every HR pro-
fessional to understand how does there
business process works, in a similar way
the business sees its. Business is a true dri-
ver of how HR defines it’s functions and it
is not the other way round.

Solutions Mindset

HR needs to make a paradigm shift from
being process provider to solution
provider. Business do struggle with various
problems and challenges from time to
time, whether internal or external. HR has
to be proactive and visionary in foreseeing
these and work on strategies that solves
real business problems.

7

Manage Relationships

HR is more synonym with transactions. You
ask any HR groups you will find them fo-
cusing on transactional activities and
events from time to time. It is time for HR
to move beyond transactions. HR has to
develop a strong focus to build right rela-
tionships with key stakeholders. A rela-
tionship that can influence business deci-
sions in the right perspective and solve
real problems. Understanding various
stakeholders and managing the chemistry
between them and thrive in creating a
synergy amongst key leadership groups is
what a CEO will truly expect out of it’s HR
function.

Be a Partner

A true HR team is not a function but a
partner to business strategies. They work
in random with business and are equal
shareholders of success and failures. It is
not easy and needs a lot of in-depth un-
derstanding of business and people dy-
namics and needs high degree of maturity
handling difficult situations.

HUMAN RESOURCE FUNCTION IS ONE OF THE MOST IN-
FLUENCING FUNCTION, IF IT CAN BUILD IT’S CREDIBILITY

BY ADDING TRUE VALUE TO BUSINESS.

8

NEXT-GEN STUDY

most people strongly
feel HR is evolving
with time

focus is moving
towards strategic
and transformational

9

Business wants a
partner in solutions

Organisation building
is a key priority for
HR

10

11

12

HR

Paul Strange INTERNATIONAL
HR Consultant
EUROPE HR

OPEN-PLAN OFFICES ‘BAD FOR WORKERS’

It is conventional wisdom that open-plan offices are a ‘good’ working environment, in addi-
tion to being a more efficient use of valuable space. Overall, they improve work perform-
ance and productivity. It was thought that the need for individual isolation (working in indi-
vidual offices or cubicles) was unnecessary and inhibited team work. Open-plan encour-
aged team working, collaborative working, and flexible desk use.

13

Researchers from Karlstad Uni-
versity in Sweden have chal-
lenged this viewpoint. They in-
vestigated the associations
between office type (cellular of-
fice, shared-room office, small
open-plan office, and medium-
sized open-plan office) and em-
ployees’ job satisfaction, well-be-
ing, and ease of interaction with
co-workers.

They found a negative relation-
ship between the number of co-
workers sharing an office and
employees’ job satisfaction. The
results revealed that employees
working in small or medium-sized
open-plan offices consistently re-
ported lower levels of job satisfac-
tion, subjective well-being, and
ease of interaction with co-work-
ers. Employees working in cellular
or shared-room offices had high
levels in all cases.

Regrettably, this research did not
identify causes for this. There will
always be workers who dislike
distractions and interruptions in
their work. Open-plan spaces
may make such interruptions
easier, but the office layout may
not be the cause. If I want to re-
duce interruptions when working,
I find ways to do so. One is to
isolate myself in a place away
from other workers, but I can also
do so by politely deflecting inter-
ruptions, switching off my phone,
or putting on headphones with
music or podcasts. Perhaps the
next phase of research will be on
the behaviour of people in open-
plan offices and how they cope
with this environment.

14

UPDATES

Overall job market regis- ly in December’17 when months. We could expect
ters a 10% growth in hir-
ing during December’ 17 compared with the job market to be
when compared to De- volatile for the next few
cember ’16: Naukri JobS- December’16. Commenting
peak
more months before it
on the report, Mr. V. heads north again.” Source
The Naukri JobSpeak Index : Naukri.com
for December’17 at 1,833 Suresh, Chief Sales Officer,
saw a 10% growth from
December’16, indicating Naukri.com said, “The Job
signs of recovery in the job
market. Key industries market continues to sus-
like, Production/Mainte-
nance, Auto saw a growth tain the momentum gained
of 42% and 31% respective-
in November. The JobS-

peak index has witnessed a

10% YOY growth in Decem-

ber. Non- IT sectors like

Industrial Products, Con-

struction, Engineering,

Auto and BFSI have led the

growth for the past few

15

OLX India appoints Mr. Momtaz Moussa as General Manager

India’s largest online classifieds marketplace for auto, real estate, goods and services, OLX
announced the appointment of Mr. Momtaz Moussa as the General Manager of OLX India. Mr.
Moussa, who joined OLX Group in beginning of 2016, as General Manager of OLX in Egypt, one
of the fastest growing markets in the MENA (Middle East and North African) region, brings di-
verse experience spanning over a decade in business development, strategy and consulting. He
has worked with multinational brands such as Booz & Co, Vodafone and OLX Group. In his last
stint at OLX, he was heading key markets in MENA, covering Egypt, Lebanon and Oman. With
his global expertise in classifieds, he was successful in elevating customer experience to drive
high growth and retention, making OLX the leading classifieds site in the region. Beginning his
career as an entrepreneur, Mr. Momtaz Moussa founded successful startups and consulted
many private ventures in the US and Middle East. He holds an MBA from INSEAD Business
School and BSC in Computer Science from the American University in Cairo. In the new role,
he will lead the India business to boost OLX’s dominant position in online classifieds, which
stands at 85 percent share of consumer-to-consumer trade in India. He will be in charge to ac-
celerate growth in key categories including Auto, Real Estate, Jobs and Goods. Source :
Newindianexpress.com

Artificial intelligence can lift global employment 10% by 2022: Accenture report

At a time when increasing automation is raising the prospects of job losses, a report by tech
consulting firm Accenture has estimated that greater investments by companies in artificial
intelligence (AI) and human-machine collaboration can raise global employment 10% by 2022.
The report also said that if businesses across the globe invest in AI and human-machine collab-
oration at the same rate as top-performing companies, they could boost revenue 38% by 2022.
Collectively and globally, this would lift profits $4.8 trillion (Rs 306 trillion) over the same pe-
riod, the report said. For the average S&P500 Company, this equates to $7.5 billion (Rs 47,800
crore) of revenue and $880 million (Rs 5,612 crore) lift to profit. The report was prepared af-
ter a survey of about 14,000 workers and 1,200 senior executives in 11 countries including In-
dia, Accenture said in a statement. Nearly 63% of the senior executives surveyed said their
company will create net job gains in the next three years through AI and a majority of workers
(62%) believed that AI will have a positive impact on their work. However, the report found a
disconnect between workers’ embrace of AI and their employers’ efforts to prepare workers
for AI. This disconnect puts potential growth at risk, the report said. This is because a majori-
ty (54%) of business leaders said that human-machine collaboration is important to their
strategic priorities, but only 3%felt their organizations plan to significantly increase invest-
ment in reskilling their workers in the next three years. Source : Vccircle.com

16

AirAsia India appoints Mr. Sunmuga Kanaratnam as Engineering Head

Budget carrier AirAsia India said it has appointed Malaysian national Mr. Sunmuga Kanaratnam as
its head of engineering. Mr. Kanaratnam joined the company last December and replaces incum-
bent Mr. Nantha Kumar, who has moved back to Malaysia to take up another position with the
AirAsia group, a release said. Mr. Kanaratnam’s last assignment was with Etihad Airways, an air-
line spokesperson said. AirAsia India is a joint venture between Tatas and Malaysia’s AirAsia
Berhad, which commenced operations in June 2014. “AirAsia India is pleased to announce ap-
pointment of Mr. Sunmuga Kanaratnam to its senior management team. He has joined as head of
engineering, replacing Mr. Nantha Kumar,” the release said. Mr. Kumar, who has been with AirA-
sia Group for 15 years, is instrumental in setting up the carrier and heading the engineering de-
partment for AirAsia India since February 2013. He has relocated to his home country and will
pursue another position in the engineering department within the group in Malaysia, it said. “I
would like to welcome Sunmuga to our Allstar family. This is a year of continued expansion for
us; and we believe his technical expertise will help us take AirAsia to greater heights in India,”
AirAsia India managing director and chief executive officer Mr. Amar Abrol said. Source : 22-01-
18 Financialexpress.com

1.4 million jobs vulnerable to disruption in US: World Economic Forum report

As many as 1.4 million jobs in the United States will be vulnerable to disruption from technology
and other factors by 2026, a World Economic Forum report said. The report, 'Towards a
Reskilling Revolution: A Future of Jobs for All', is based on an analysis of nearly 1,000 job types
across the US economy that encompass 96 per cent of employment in that country. On the posi-
tive side, the report said that with adequate reskilling, 95 per cent of the most immediately at-
risk workers would find good-quality, higher-wage work in growing job families. "Without
reskilling, only 2 per cent of workers would have an optimal opportunity to transition to new
jobs – while 16 per cent would have none at all," it added. The report, published in collabora-
tion with The Boston Consulting Group, also found that coordinated reskilling that aims to main-
tain or grow wages have very high returns for workers at risk of displacement as well as for
businesses and the economy. The WEF Founder and Executive Chairman Mr. Klaus Schwab said
the only limiting factor on a world of opportunities for people is the willingness of leaders to
make investments in re-skilling that would bridge workers onto new jobs. Source : Newindian-
express.com

TCS bets on ‘localised recruitment’

Tata Consultancy Services (TCS) hired more than 20% of its recruits in the last one year in in-
ternational markets as part of its “localisation initiatives.” In the October-December 2017 quar-
ter alone, the firm recruited almost 3,000 people from outside India. “Overall, in the last 12
months, we have recruited 59,700 employees, which includes 12,700 outside India, a good

17

indicator of how our localisation initiatives are progressing,” CEO & MD Mr. Rajesh
Gopinathan said at a recent investor call. He added that the company had “always prided
ourselves in our ability to attract and retain diverse talent.” Source : Thehindu.com

Uber has hired a Chief Diversity Officer

Uber has hired Ms. Bo Young Lee, the former global diversity and inclusion leader of insur-
ance company Marsh LLC, to be its first-ever chief diversity officer. Ms. Lee will begin in
March. This means Uber’s global head of diversity and inclusion, Mr. Bernard Coleman, will
now be reporting to her. “As I was interviewing for this role, it became very clear that Uber
is taking their cultural transformation seriously and truly wants to create a culture where
every single person feels proud and heard,” Ms. Lee said in a statement. “There’s much more
work to be done, and I’m excited to bring my experience to the table solving tough D&I chal-
lenges in partnership with Uber employees. “It’s no surprise Uber now has a chief diversity
officer, given the recommendations from former U.S. Attorney General Mr. Eric Holder and
his law firm. Source : Techcrunch.com

Gratuity up to Rs 20 lakh may become tax-free soon

Payment of Gratuity (Amendment) Bill, 2017, which will make formal sector workers eligible
for tax-free gratuity up to Rs 20 lakh, is likely to be introduced in the forthcoming budget
session. According to a labour ministry source, the government wants to increase the limit of
tax-free gratuity from Rs 10 lakh to Rs 20 lakh for workers in the organized sector. Once the
bill is passed by the Parliament, the government can increase the quantum of tax free gratu-
ity through a notification. Currently, workers in the organized sector with five or more years
of service are eligible for Rs 10 lakh tax-free gratuity after leaving employment or at the
time of superannuation. The bill was introduced in the Lok Sabha by labour minister Mr. San-
tosh Kumar Gangwar during the winter session of Parliament in December 2017. The Payment
of Gratuity Act 1972 provides for the payment of gratuity to employees engaged in industries
including mines, oilfields, plantations, shops, factories, amongst others. The tax-free gratu-
ity limit was raised to Rs 10 lakh through the Payment of Gratuity (Amendment) Bill, 2010.
The law is applicable to employees, who have completed at least five years of continuous
service in an establishment that has ten or more employees. The Payment of Gratuity Act,
1972 applies to establishments employing 10 or more persons. Source : Zeenews.india.com

Former Infosys President Mr. Rajesh Krishnamurthy to join French transportation compa-
ny CMA CGM Group

The CMA CGM Group, a France-based worldwide shipping company, announced the appoint-
ment of former Infosys president Mr. Rajesh Krishnamurthy as senior vice president of its IT
and Transformations division, effective February 12. A key figure in Infosys senior leader

18

Mr. Krishnamurthy was the President - Head of Europe and Global Head Energy, Utilities,
Telecommunications and Services of the global IT firm. An employee of the company for 26
years, he has held senior leadership positions across the business and in all major markets. As a
business leader of large transformation projects, he has helped in realizing compelling value for
clients through his deep industry knowledge, coupled with technology experience. An alumnus
of the University of Pune, he had stepped down from his position at Infosys on January 12, citing
personal reasons. Source : Business-standard

Paytm Mall to recruit 150 graduates from IITs, IIMs

Paytm Mall, owned by Paytm E-commerce said it plans to recruit 150 engineering and manage-
ment graduates from premier technology and management institutions. For its technology and
business teams the company will recruit from Indian Institutes of Technology (IITs), Indian Insti-
tutes of Management (IIMs), BITS Pilani, National Institutes of Technology, XLRI Jamshedpur, ISB -
Hyderabad, Faculty of Management Studies, Delhi among others. “By hiring top talent from In-
dia’s leading educational institutions, we will take our disruptive offline-to-online model to
more brands and retailers across the country and make them ready for the digital-first par-
adigm,” said Mr. Amit Sinha, Chief Operating Officer – Paytm Mall. The talent acquisition is
aimed at bolstering Paytm Mall operations, and is in line with its long-term strategy to acquire
top professionals to continue with its growth momentum and drive greater scale, a company
statement said. Source : Financialexpress.com

Apple's app development platform creating 4,000 jobs in India

Apple Inc is developing features for Indian customers, including maps and other products, creat-
ing over 4,000 jobs, an official at the US tech giant has said. Last year, Apple launched a first-
of-its-kind App Accelerator in Bengaluru and it has already trained thousands of iOS developers.
iOS is the operating system that powers Apple's suite of mobile devices. If someone is looking to
build mobile applications for the iPhone, iPod Touch, or iPad, an iOS developer can help you get
started. Indian app developers have created almost 100,000 apps for the App Store, an increase
of 57 per cent in 2016. Today in India, there are 740,000 app economy jobs attributable to iOS
and Apple believes that this can increase substantially. “We began initial production of iPhone
SE in May 2017 and couldn’t be happier with the progress our teams are making. Within the next
six months, we plan to run our business in India on 100 per cent renewable energy," the official
familiar with Apple's footprint in India said. "Were expanding and developing features for Indian
customers including support for Hindi dictation and new language keyboards on iOS11, support
for local traffic in maps and up-to-date cricket scores and stats by simply asking Siri," said the
company official In Hyderabad, our expanding team in Hyderabad is focused on developing maps
for Apple products, creating over 4,000 jobs, the official added. Source : Business-standard.-
com

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Disclaimer

Readers are advised, that while “HR News and Views” has used due diligence
in gathering, compiling and reproducing all information and has exercised
reasonable care to ensure correctness, it assume no legal responsibility for

the accuracy of the data and information herein, or possible consequence of
the use thereof.

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