Financial Aid Guide

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FINANCIAL AID CONTACT INFORMATION

FINANCIAL AID BUSINESS OFFICE

CENTRAL FINANCIAL AID BILLING/PAYMENT PLANS

EMAIL: EMAIL:

[email protected] [email protected]

EXTENSION: LOCATION: EXTENSION: LOCATION:

4125 SC 241 4059 ADM 134

REGISTRAR'S OFFICE VA BENEFITS

LOAN DEFERMENT MILITARY RESOURCE CENTER

EMAIL: EMAIL:

[email protected] [email protected]

EXTENSION: LOCATION: EXTENSION: LOCATION:
4871 SC218
4052 DIV 160

TUITION ASSISTANCE TUITION REMISSION

MILITARY RESOURCE CENTER HUMAN RESOURCES

EMAIL: EMAIL:

[email protected] [email protected]

EXTENSION: LOCATION: EXTENSION: LOCATION:

5452 DIV 160 4021 ADM 111

TO VIEW FULL LIST OF FINANCIAL AID
CONTACT INFORMATION
www.regent.edu/admissions-aid/financial-aid/contact-us/

Financial Aid Resources

FINANCIAL DATES
Important financial dates calendar
www.regent.edu/admissions-aid/financial-aid/apply-financial-aid-scholarships/#tab-
important-dates

OFFICE OF FINANCIAL AID
Financial Aid Office website
www.regent.edu/admissions-aid/financial-aid/

HOW TOAPPLY
Aid Application Checklist
www.regent.edu/admissions-aid/financial-aid/apply-financial-aid-scholarships/

VIRGINIA TUITION ASSISTANCE GRANT
Program overview & application
www.regent.edu/admissions-aid/financial-aid/types-of-aid/vtag/

PROGRAM COSTS
Expenses listed by program
www.regent.edu/admin/busoff/student.cfm

PAYMENT RESOURCES
Alternative payment options
www.regent.edu/admin/busoff/methods_of_payment.cfm

TUITION INSTALLMENT PLAN (TIP}
How the payment plan works
www.regent.edu/admin/busoff/tuition_installment.cfm

REFUNDS
Billing & financial aid refund policy
www.regent.edu/admin/busoff/refund_policy.cfm

MILITARY AID & RESOURCES
Discounts and GI Bill Information
www.regent.edu/mil/

TITLE IV FUNDS POLICY
Withdraw/Dismissed Students
www.regent.edu/admin/finaid/title_funds_policy.cfm

SATISFACTORY ACADEMIC PROGRESS
Form to approve academic plan for FA
www.regent.edu/admissions-aid/financial-aid/types-of-aid/sap/

*For more information about Financial Aid, please access
www.regent.edu/admissions-aid/financial-aid/

FAFSA 101 2. Enter Your Information: Login & Begin

1. Getting Started: Gather Your Information 1. Go to fafsa.gov
2. Click "Start A New FAFSA"
1. Create a Federal Student Aid (FSA) ID 3. Login with your FSA ID
2. Social Security Number 4. Select the Academic Yerar
3. Driver's license (if applicable) 5. Click "Start FAFSA"
4. Federal tax returns
5. Records of any untaxed income you received The FAFSA will interactively guide
6. Bank account balances you through the application, and give you tips as you go.
7. Regent's school code (030913)

3. Sign & Submit: What's Next?

1. Sign your FAFSA online at fafsa.gov using your FSA ID
2. Press "Submit My FAFSA Now"
3. We will email you once we receive the results (about 4-7 days after you submit it)
4. You can view your aid status and submit any required forms in Genisys (General Information

System). Here's how.

ADVISE SCREENS
> Posts: FERPA Password
> FA Awards (RPAAWRD): Shows a history of FA awards offered to a student and amounts accepted
> FA Verification (ROASTAT, Verification tab at bottom): Verifies income, government requirement
> BO Summary (TSAAREV): Displays a student's payments, dues, and transactions with the Business Office
> Student Balance (TSAAREV: Shows a student's outstanding balance to the University (if applicable)
> FAFSA: Shows if a student is eligible for the Pell Grant for current and past aid years, as well as student

and parent AGl's

> FA Eligibility (ROASTAT, Eligibility Status tab): SAP Appeal status
> Outstanding Requirements (RRAAREQ): Lists a student's outstanding requirements necessary to be fulfilled

before receiving financial aid

Below is a screenshot of a RRAAREQ record with fields you will often need to check highlighted, and a list
of these fields describing what they do.

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BANNER SCREENS
> SPACMNT: FERPA Password
> Financial Aid Comments (RHACOMM): used by FA office to leave notes on a student's account
> Application Requirements (RRAAREQ): viewable by students in Genisys under Financial Aid, Eligibility,

and Financial Aid Requirements. Screen tracks the documents the student needs to submit to complete
their aid application. The status codes next to each requirement are important, as they tell you (and the
student, through Genisys) the standing of the item. The majority of the questions we get regarding this
section (Step 2 on the Steps to Aid chart for the student) relates to what the requirements are, and their
status. For common status codes, see below:

» R = Required
» S = Satisfied
» U = Under Review
» V = Under Review, VTAg/TAG
» E = Denied
» A = Approved
> Enrollment (ROAENRL): click on Schedule for breakdown of classes
> Billing (TSAAREV): if a student's account balance is different than their amount due it typically means they

have some type of payment arrangements in place. The amount due shows what the payment that actually
needs to be sent in is.

> Holds (SOAHOLD): presents financial/business office, advising, registrar, etc. holds that may prevent a

student from registering or being cleared for graduation. If a hold exists the student cannot progress toward
earning their degree until it is resolved.

> Financial Aid Summary (ROARMAN): Displays important info from a variety of other screens within a

student's record. It also has quick click options to pages you'll frequently need to access, such as the
"Tracking" button in the screenshot below that takes you to RRAAREQ (the financial aid tracking
requirements screen).

> Awards (RPAAWRD): Displays student's award package for the aid year you select. It's very important that

you makes sure you are selecting the correct aid year when accessing a student's info.

» First Block

Aid Year: Allows you to select/and displays the aid year you have chosen to look at.
IMPORTANT! Student ID: Allows you to select/and displays the student you have selected.

» Second Block

Award Schedule: Click on this to view the semester breakdown of the aid you see in the Award

Maintenance tab (the default view when you open RPAAWRD)

Fund: code tied to the scholarship. You can copy and paste this into RFRMGMT if you want to get

a full description of the award. Next to the fund code you will see a short description of it.

Status: shows whether the award is offered, accepted, declined, rejected, cancelled, estimated, or

in need of a cosigner (credit based federal loans only)

Offered: amount of the award that is available. Once a student accepts an award, the offered

amount is changed to match the accepted amount. Any remainder is moved to the "declined or

cancelled" section.

Accepted: Displays the portion of the award the student accepted.

Paid: displays the amount of funds that have paid for each accepted award. Differences between

an accepted award and the amount of the award that we have disbursed are typically due to one or
more of the following reasons:

The award has posted for one semester but not another-look in Award Schedule.

The award prorates based on enrollment. Check RFMGMT (copy and paste the fund code of

the award into the screen) and check ROAENRL to see how many credit hours the student has

There was a loan fee (if the award is a federal loan)

The award has a requirement that has not been met (there would be zero paid in the paid
section for the semesters in question). Check RRAAREQ

» Third Block

Resource: displays indirect financial resources a student has. For example, if a student has a
military bookstore credit you will see it here. Free $, credit, incentives, vouchers
Aid Period: Displays the students expected enrollment period. When a student receives an award it
is typically allotted into each semester (see Award Schedule)
Budget: the maximum amount of financial aid + resources a student can receive in the academic
year
EFC: a student's federal need calculation. The Pell Grant and other need-based awards use this to
determine eligibility.
Unmet need: the amount of a student's "need": (defined as budget-EFC any need-based awards)
that is left unmet. Need based awards will typically apply only up to this amount, not the total
budget.
Below is a screenshot of a RPAWRD record with fields you will often need to check highlighted, and a list of
these fields describing what they do.

OTHER IMPORTANT LINKS
> What if I haven't filed taxes?
> How do I make an FSA ID?
> What if I need help withthe FAFSA?
> How do I check on my FAFSA?
> Is there a "Steps to Aid" guide?
> What types of federal aid are there?

FINANCIAL AID FAQ'S

> Do I have enough aid for the summer?
» The e-bill issued by the Business Office will show the total authorized aid amount for the term, as well as

the total balance due. If the aid exceeds the amount due the e-bill will show a negative balance (credit)
in which case the student has enough aid to cover. Without an e-bill, agents will need to reference
TSAAREV and compare the Account Balance field to the Authorized Aid Balance to perform this
calculation.

» Note, students with any SAP status other than satisfactory will not show authorized aid. Students with

unmet requirements or a financial aid hold will not show authorized aid. Anyone without enough aid to
cover the bill should be referred back to Student Financial Aid for a more in-depth review.

> If I drop a class, how will this affect my aid?
» Aid is provided to students with the understanding that they will successfully complete the courses they

were enrolled in when their aid was disbursed to their student account. There are multiple points of
potential impact when an aid recipient does not successfully finish a course so students who have
received a disbursement of financial aid already should always contact our office before dropping.

» If they ask before the semester starts and before federal aid has been paid out to them for the

semester then these talking points should be covered:
• If the student is on SAP their registration needs to match their academic plan
• If they received institutional aid already (disbursement for this starts 30 days out from the semester
start) the amount may change. Refer student to Genisys to review the terms and conditions of their aid.
School scholarships are typically adjusted within 24-48 hours after the enrollment status is changed
• If the enrollment change impacts their session enrollment (for example, they drop Session C and
remain only in Session D) then their aid arrival timeline may change. Refer them to www.regent.edu/
aidcalendar.
• Any aid eligibility estimates they have previously received were based on their original enrollment
plans and may be subject to change.
• If they ask after federal aid has been paid to their account for the term then the situation becomes
much more complicated and the student should be referred back to our office. We have summarized
the biggest points of impact here: http://www.regent.edu/admin/finaid/how_to_apply/
droppingcourses.cfm

> Have you received my FAFSA?
» Go to RRAAREQ and select the aid year in question. Always clarify the aid year with the student, we

receive FAFSA’s for at least two aid years for the majority of the year. In the requirements section look
for ISIR with a status set to “S”. This means we have received the FAFSA for that aid year.

> I did not use aid at this school, how do I get it removed from my record?
» Ideally the aid application should be complete (FAFSA and any subsequent paperwork requirements) at

least a month before courses start. Earlier is always better!

> How long before classes start should students full out GFAFSA/FA information?
» The FAFSA on the Web Worksheet
» Your most recent Federal Tax Returns and all W-2 forms (for the 2016-2017 year, you must use your

2015 tax returns)

» Your spouse's most recent Federal Tax Returns and all W-2 forms (if applicable)
» Your parents' most recent Federal Tax Returns and all W-2 forms 9if you are a dependent)
» Bank statements for checking, savings, and investment accounts

*NOTE: You can complete the FAFSA using "estimated data." If you choose this option, you will
need to send us a copy of all tax forms when they are completed and submitted to the Internal
Revenue Service.