Solutions Guide PDF

VECTOR TECH GROUP

OUR OFFERINGS

ABOUT VECTOR TECH GROUP

Vector Tech Group
Who We Are & What We Do

We know technology is a critical piece of any
successful business and having a technology provider you

trust is crucial. Our customizable solutions provide
proactive, scalable and cost-effective solutions to allow

your systems to always run their best. Our team is
committed to providing the individual attention and most

updated technology solutions to meet and exceed your
business objectives.



Managed Services

You no longer have to worry about monitoring and
managing your IT systems, virus and software updates,
inventory auditing and more. Maintenance is scheduled
after hours during a predefined weekly window that you
choose. This is a proactive approach to dealing with your
day-to-day technology. Managed Services is a great and
cost effective solution to manage your network the way
you want it managed.

What VTG’s Managed Services Includes:

Local Service Desk: VTG’s live, local service desk Monthly Reporting: You’ll receive a monthly report
is at your fingertips! No more forums or 800 of your network health and a quarterly update
numbers that take you through a list of options meeting to discuss your current and future needs.
and holds. Nine times out of ten, we can fix your
problem in a matter of minutes remotely. License Management: VTG will manage all of your
24/7 Monitoring: Since VTG is monitoring all licenses and make sure everything stays current
of your devices 24/7, we see the issues as they and regulated.
occur and are fixed right away. We’ll also address Virus Patch Management: We will handle virus
potential issues and bring them to your attention. management and schedule all of your patches to
Technology Planning: With technology changing update when your machines aren’t in use. It is more
and making advances every day, it’s impossible effective and reduces downtime.
to keep up with new things. That’s where we can Predictable Monthly Spending: Just like it
help - we’ll develop a plan that makes sense for sounds- no unexpected bills and no surprise charges.
your business and addresses your needs.



Virtual CIO

Technology enables a business to run, grow and fulfill the
needs of its customers. However, technology can be
complex and confusing. At Vector Tech Group, we will

handle the confusion while you handle your business. Our
VCIO is an on-demand partner who helps navigate you

through the technology landscape and ensures that your
business has the technology it needs, both in the present

and future.



Cloud Services

Cloud Services: Hosted services that allow your business
to run software applications directly from a hosted server,
rather than installing the applications on a computer.
These solutions are scalable and fully managed by Vector
Tech Group. Our data centers are located in Michigan, so
your data is safe, secure, and never leaves the state.

What VTG’s Cloud Includes:

File Sharing & Cloud Email MS Office and Data Recovery & Managed Services
Storage Application Disaster Recovery
Protection
Protection

Remote Access
24/7 Service Desk
Predictable IT Spending

Cloud Email Solutions

The dreaded words ”you have mail.” Email used to be fun to
receive, but these days email services for your business can be
a daunting, painful task. Between spam, security issues,
downtime, no support, domain names, adding users... all
of it can make you eager for a better solution!

With VTG’s Cloud Email, you get the best of both worlds—an
enterprise Microsoft Outlook email solution, without the hassle
and worry of managing it. It’s easy, reliable, and extremely
cost-efficient.

Things to Consider with Cloud Email:

Ease of Implementation. Migrating data and getting the new system
running and functional can be hard and time-consuming. A lot of times, large
companies leave all the migrating and training up to you.
Support. This is a BIG one. Who likes using forums and self-help tabs as your
only form of business support when something is wrong? We don’t either.
Security. Where are the email servers being kept? In the United States? In
Michigan? With all of the recent data hacks and data loss, it’s important to know
where your business data is.

Future Growth. How easy is it to add users if your business grows? What about
deleting a user or changing the username? Now you don’t have to worry about
that, we will.

Why the Cloud Makes Sense

Think about what your business could look like if you
didn’t have to deal with technology. What if your business
no longer had to worry about unexpected bills, outages
or downtime? What if you could access data anytime,
anywhere? We are here to not only tell you, but show you
why our Cloud solutions are the answer to all of
these questions.

Cloud Benefits:

Access Data Immediate & Your Data Is Secure
Anytime, Anywhere Long-term Savings & Safe
Remote Access - Antivirus, Data Security-
You really can work Antimalware, We make sure your
anywhere, anytime updates & licensing. data is backed up
and have access to We handle it all. and secure all of
all your “stuff.” the time.

24/7 Service Desk Email Services Predictability
Don’t worry about Email Services - Predictability -
losing your “IT guy,” Yes, email can be We can help reduce
or getting angry easy. We promise! your overall IT
technology calls spend, and make
from employees. your expenses
more predictable.



Security Auditing

Vector Tech Group uses the latest cybersecurity
evaluation techniques to identify where your technology
may be vulnerable to attack. We risk the weight of those
vulnerabilities and will provide a status of your current
security defenses.

About Our Data Centers:

VTG’s Cloud is housed in two fully duplicated data centers in Michigan.

Both data centers are HIPPA Certified and SAS70/SSAE16 Certified.

Both are manned 24/7 by data center personnel, are on separate gridlines, and
are over 200 miles apart.
Our data centers are in Michigan, meaning customer data never leaves
the state.

? Within the organization ! 43% Never reopen
Stolen laptop or computer Close within two years
40% 40% Other 6% Survive long-term

20% 61%



Infrastructure & Cabling

Wireless is an absolute necessity in any business. You need
something that is easy to manage with a lot of coverage
and great signal strength. Vector Tech Group is your total
point of contact. We do the surveys, virtual heat maps,
cabling, installation, configuration, certifications and
network management for long-term needs.

Hardware, cabling, network electronics and labor

Wireless system health and troubleshooting monitoring

Installation of all firmware, updates and upgrades

Performance reports reviewed by VTG and adjustments made, if needed

Labor for changes in the wireless configuration

On-site service, defective hardware warranty replacement

Advanced trouble notification



Print Management Solution

Reduce operating costs up to 30% by transitioning your
print devices onto a Vector Tech Group pagepack service
contract. We provide a big picture visibility, making it
easy to manage your network print resources more
efficiently while reducing energy. This reduces prices on
consumables, services and cost-per-page.

VTG’s PagePack 3.0 Managed Print Services Opportunities:

Device consolidation and upgrade

Reduce waste by ordering only the supplies you need

Optimize efficiency with remote and lifecycle management

Streamline operations with centralized support for multiple brands and models

Increase uptime with on-site service coverage

Gain visibility into print activity and trends with online tools

Customizable solutions for your network, print devices and
operational priorities