WORK IMMERSION PORTFOLIO - ILAC, MARWIN M.

Letter to the Readers

Hello there, dear readers! Good morning to everyone!
I hope you're all doing well these days because we're all St. Clare College
graduates, and I hope we all graduate. Before we all graduate, we must first
struggle to achieve our academic goals. There will be a slew of assignments,
projects to complete, and school activities, such as this work immersion. This
immersion is critical because we go outside of school to learn new things or
lessons in working with others.

We not only work outside, but we also meet other people and learn how they
cope with what they do and why they do it. Work immersion does not imply
that you will work with others just to get through our school activities;
rather, we do this to mingle and learn about them. We learn by working with
the assistance of others, and we do so not by listening to them as we do in
class, but by listening to them in order to do what we need to do and to assist
them in reducing their workload. Work immersion also enables us to
understand how businesses or employees can be more productive or
successful in their endeavors.

This activity of school helps us to put our learning at school in real
situations.

MARWIN M. ILAC

FOREWORD

“Work Immersion refers to the part of the Senior High School (SHS)
Curriculum consisting of 80 hours of hands-on experience or work
simulation which the Grade 11 and Grade 12 students will undergo to
expose them to the actual workplace setting and to enrich the competencies
provided by the school under the supervision of the School Head and the
designated personnel of the Partner.”

In view of this, the Work Immersion Portfolio is a compilation of
written works, activities, and experiences that we have completed as a
student in Work Immersion. It contains documents which will provide
tangible evidences of the wide range of knowledge, skills, we possess as a
growing professionals.

Therefore, Work Immersion portfolio determines how a student shows
the faculty that they are making progress toward achieving the stated
standards or outcomes of the work site.

ACKNOWLEDGEMENT

I am thankful to those people who shared their time, help and
support for the completion of this portfolio.

I would like to extend my gratitude to the following members of our
school administration: Dr. Ernesto Adalem, Dr. Clarita, Dr. Ernesto
Ray Adalem, Dr. Ernesto Jay Adalem, Ms. Clarita Joy Adalem, Ms.
Marijoy Aquino, Ms. Ma Rebecca Palad, Ms. Christina Bergado, Atty.
Petronillo Alarcon, Ms. Catherine, and Dean Henry Tenedero for their
wonderful speeches since the start of my journey at St. Clare College
Caloocan. They never stop giving us students great advice.

I also appreciate all of my teachers from grade 11 to grade 12: Mr.
Mark Argie T. Acaso, Ms. Cherry Lyn T. Chavez, Ms. Bella Cuevas,
Mr. Prince Charles Dela cruz, Jake Gervacio, Ms. Chona Lagom, Mr.
Karl Vince Rivo, Ms. Shirnel Siaotong, Mr. Eurie Angelo Macazo, Mr.
Romulo Abegonia, Jr., Mr. Benjo Tomol, Ms. Jenny Rose Corpuz, Dr.
Genoveva Reyes, Dr. Narrie, Ms. Anna Marie Ibiel, Ms. Ma.
Josephine Ranola, Ms. Marichu Samaniego, and Mr. Danilo Santos for
their constant reminder to be strict with time and schedule, for always
securing their students safety.

I sincerely thank my Work Immersion Teacher, Ms. Marites T.
Cocharo, who patiently guided and supported us from start to finish, for
her genuine apprehension, advice, guidance, valuable comments,
suggestions, provisions, and knowledge that aided me in the completion
and success of both work immersion and work immersion portfolio.

Above all, to ALMIGHTY GOD who is the inspiration and power
that has kept the writer in good health and determination to accomplish the
portfolio.

WORK IMMERSION STUDENT
MARWIN M. ILAC

DEDICATION

I would like to dedicate this work to:

GOD, this is for your greatest glory, for giving me light as
guide to this portfolio.

PARENTS, for underlying support and encouragement to
pursue my study, for giving love, time and understanding to
them.

TEACHERS, for their kind, responsible and understanding
adviser, who has always there during the process of this
portfolio, giving pieces of advice and ideas to accomplish this
portfolio.

Our CLASSMATES, hope that we can enrich our knowledge
and skills that have become and instrument for everyone’s
success.

TABLE OF CONTENTS

I. Title Page
II. Letter to the Readers
III. Foreword
IV. Acknowledgement
V. Dedication
VI. Table of Contents
VII. Application for Graduation

VIII. i. A. Graduation Picture
IX. ii. B. Birth Certificate
X. iii. C. Form 137
XI. iv. D. Form 138
v. Evaluation of Grade
Part I: Target Company
Part II: Learning Areas
Conclusion
References

APPLICATION FOR GRADUATION
A.GRADUATION PICTURE

B.BIRTH CERTIFICATE (PSA)

C.FORM 137
 ALREADY SUBMITTED IN THE OFFICE

D.FORM 138
GRADE 11: 1ST & 2ND SEMESTER

GRADE 12: 1ST SEMESTER

E.EVALUATION OF GRADE
GRADE 11

GRADE 12

PART I: TARGET COMPANY
THE WORKPLACE PROFILE

Teleperformance Mission, Vision & Values

Teleperformance Mission Statement

Our mission is simple: to deliver an outstanding customer experience at every
opportunity as a result of our commitment, passion, and dedication to
excellence.

Teleperformance Vision Statement

We believe in a simple solution to achieve our goals: happy employees make
happy customers, which, in turn makes happy clients and happy shareholders.

Teleperformance Values

Our values are the foundation of our culture. We believe that all employees
need to be treated with respect, dignity, and acceptance.

HISTORY OF THE COMPANY

Teleperformance began operations in the Philippines in 1996 and has grown to
become a preferred offshore business solutions option. The company employs
around 45,000 people in the country and operates over 35,000 workstations in 22
business sites located across Metro Manila, Antipolo, Cavite, Baguio, Bacolod,
Cebu, Cagayan de Oro, and Davao.

COMPANY MILESTONES

Teleperformance was established in the Philippines on April 24, 1996 with its first
office located in Taguig, Metro Manila.

In 2002, the company opened its headquarters in Ortigas Center, Pasig.

In 2006, Teleperformance opened its Bacolod site, its first site in the Visayas
region.[1][2]

In 2007, Teleperformance launched its largest contact center in Mandaluyong,
which later became its official headquarters.

In 2009, the company opened its site at the SM Mall of Asia in Pasay.

From 2008 to 2010, Teleperformance aggressively grew, adding two more sites in
Sucat, Parañaque[3] and in Fairview, Quezon City.

In 2011, Teleperformance further expanded with the opening of its sites in
Makati[4] and at the Cebu Business Park, its first site in Cebu.[5]

In 2013, Teleperformance further expanded with two sites added, one at SM
Antipolo and another at SM City Davao.[6]

In July 2014, Teleperformance announced its acquisition of Aegis’ operations in the
Philippines, United States and Puerto Rico from Essar Global Fund's AGC
Holdings for $610 million.[7]

In 2015, Teleperformance opens two more sites SM Aura[8][9] in Taguig City and
Fairview Terraces in Quezon City.

In 2016, Teleperformance launched its sites in Silver City,[10] Pasig and Cagayan
de Oro City[11]

In 2018, Teleperformance launched its 19th site in Vertis North, Quezon City.[12]

Also in 2018, along with its acquisition of Intelenet Global Services[13] and e-
Konflux Solutions Inc., Teleperformance launched two new sites in McKinley
West, Taguig City and Paseo de Roxas, Makati.

In 2020, Teleperformance launched its 22nd site in the Philippines, located in
Molino, Bacoor, Cavite.

Teleperformance Philippines’s BPO
Services and Pricings

There are three main categories for Teleperformance’s
services, along with various subcategories.

CUSTOMER EXPERIENCE

 Customer Care
 Technical Support
 Sales
 Social Media
 Chat
 Accounts Receivable
 I nterpretation and Translation

BACK-OFFICE SERVICES

 Back-Office
 Content Moderation
 Finance and Accounting
 HR Services
 Visa and Consular Services
 Trust and Safety

DIGITAL TRANSFORMATION

 Analytics
 Market Research
 Voice of the Customer
 I ntelligent Automation
 CX Consulting
 Digital Platforms
 CX Lab
 Cloud Campus
 Transformation and T.A.P
 Teleperformance’s website has a link to each subcategory, which provides an in-depth look at what

each service entails.

Teleperformance’s pricing

Pricing varies by service, and by filling out the contact form on the company’s website, potential clients
can discuss their business needs.

NATURE OF THE BUSINESS

Teleperformance is a BPO company based in the Philippines. Founded in
1996, this company has grown to over 380,000 employees based in 83
countries.

Teleperformance offers digitally integrated business services to support
customer experience management, business process services, and back-office
services. Teleperformance provides digital solutions to many industries,
including Retail e-commerce, Energy & Utilities, Healthcare, and Financial
Services.

TARGET CLIENTELE

Teleperformance is the ultimate example of account-based sales development.
The team has a global target of +700 multi-national, enterprise accounts –
from banking, insurance, airlines, etc.

ORGANIZATIONAL CHART

CODE AND POLICIES

Code of Conduct (Anticorruption)

Teleperformance adheres to the U.N. Global Compact, a United Nations
initiative created to encourage companies to adopt a socially responsible
attitude by committing to promote principles relating to human rights,
international labor standards and anti-corruption, and to integrate those
principles into their practices.

Code of ethics

The objectives of this Code are to define the rules, conduct, actions, behavior
and relationship that we shall adopt.

Environmental policy

Teleperformance provides an integrated range of business functions, customer
channels and contact media.

Privacy policy

This policy expresses the strong commitment of Teleperformance Group to
respect and protect your privacy and Personal data, whether you are part of
our employees, suppliers, customers, business partners, Clients or their
respective end customers.

Health and safety policy

The aim of Health and Safety (“H&S”) in the workplace is to reduce the risk
of our employees being harmed by work and to diminish work-related illness
by providing a safe working environment.

Human rights statement

As a signatory of the United Nations Global Compact, Teleperformance
respects and supports human rights throughout its operations and business
activities and is committed to avoid complicity in human rights abuse.

Supplier Code of Conduct

This policy sets the global standards and expectations as to how we and our
suppliers conduct ourselves. The policy includes a set of guidelines.

Tax Statement

Teleperformance UK operates a tax risk management register to identify and
address any weaknesses identified in its information systems. This is regularly
monitored by the company and is subject to a detailed annual review.

Policy Statement on Diversity and Inclusion

The Global Diversity and Inclusion Policy Statement expresses our stance on
the importance of diversity and inclusion for our people and to the business. It
states our commitment to intentionally seek out diversity and nurture a culture
of inclusion in every day actions and interactions. Lastly, it’s a reminder and a
call-to-action to everyone that the climate of respect and equality is a
responsibility that we all share.

Diversity and Inclusion Policy

The purpose of this Diversity & Inclusion Policy is to provide guidelines to
ensure that the companies of Teleperformance Group implement and enforce
policies and procedures that effectuate their commitment to equal
employment opportunities, nondiscrimination, diversity and inclusion, and,
where applicable, affirmative action programs for all candidates and
employees, as well as equal employment advancement opportunities for
employees.

Teleperformance Global Ethics Hotline Policy

This Global Ethics Hotline Policy applies to the Teleperformance group of
companies, subject to specific terms and provisions described in any addenda
approved for a particular country due to applicable local laws and regulations.

Guyana Data Protection Policy

This policy (“the Policy”) expresses the strong commitment of
Teleperformance Group to respect and protect your privacy and Personal
Data, whether you are part of our employees, suppliers, customers, business
partners, Clients or their respective end customers. Its purpose is to provide
appropriate safeguards when the Group, or any of its TP Companies,
Processes your Personal Data.

CONTEST RULES - @teleperformance_group World Day of Happiness

Please read carefully these contest rules (the “Rules”) that govern your
participation in the contest (the “Contest”). By participating in the Contest,
you accept without reservation the Rules. The Rules will be sent to the local
Marketing Departments of Teleperformance Group and published on
Teleperformance website.

CONTEST RULES - Official Teleperformance Spotify Channel | TP
Sneakers

Please read carefully these contest rules (the “Rules”) that govern your
participation in the contest (the “Contest”). By participating in the Contest,
you accept without reservation the Rules. The Rules will be sent to the local
Marketing Departments of Teleperformance Group and published on
Teleperformance website.

PART II: LEARNING AREAS
GRADE 11: 1ST SEMESTER

SUBJECT: EARTH SCIENCE

KEY CONCEPTS/TERM LEARNED:

 IGNEOUS INTRUSIVE ROCKS – are made when molten rock cools while still
underground

 SEDIMENTARY ROCKS – are made when pieces of rocks settle from the water or
when minerals are deposited by plants, animals, and other chemical processes.

 METAMORPHIC ROCKS – are old rocks that have been squeezed and healed but not melted.

OUTPUT:

 Identifying the rocks
 Quizzes
 Activities

INSIGHTS LEARNED:

 I have learned that there are various processes operate on and within Earth producing the variety

of rocks we observe.

SUBJECT: ORAL COMMUNICATION

KEY CONCEPTS/TERM LEARNED:
 LINEAR MODEL - One way communication or no feedback
 INTERACTIVE MODEL – New communication, sometimes does not

respond, slower feedbacks

 TRANSACTIONAL MODEL – Instant feedbacks, talking at the same time

OUTPUT:
 Telephone conversation
 Picto-analysis
 Essay

INSIGHTS LEARNED:
 Oral communication broaden my knowledge that in communication they were divided into 3

parts/models: Linear model, Interactive model, and Transactional model.

GRADE 12: 1ST SEMESTER

SUBJECT: DIASS (DISCIPLINES AND
IDEAS IN THE APPLIED SOCIAL
SCIENCES)

KEY CONCEPTS/TERM LEARNED:

 COUNSELING – For Nystul (2003) defined - it as basically an art and a science
wherein you endeavor to weigh the objective and subjective facets of the
counseling process.

 ROLE AND FUNCTIONS OF COUNSELORS - These refer to a specific
character or position counselors play in the exercise of the profession while
functions refer to the job description or responsibilities and obligations associated
with the roles of counselors.

 PRINCIPLES OF COUNSELLING - A principle is a proposition or value that
is a guide for behavior or evaluation.

OUTPUT:

 INFOGRAPHICS
 COUNSELING: VIDEO PRESENTATION
 PHOTO JOURNAL

INSIGHTS LEARNED:

 I've learned what counseling is, what counselors' roles are, and what their principles are
when guiding their patients/clients.

SUBJECT: ENTREPRENUERSHIP

KEY CONCEPTS/TERM LEARNED:

 EXECUTIVE SUMMARY - is an overview of a business plan. Its

purpose is to summarize the key points of a document for its readers,
saving them time and preparing them for the upcoming content.
 TARGET MARKET - describe the customer base you will be targeting.
 BUSINESS MODEL - describe your products or services and what will
make them appealing to the target market.

OUTPUT:

 BUSINESS PROPOSAL/PLAN
 PRODUCT COMMERCIAL
 BUSINESS PROPOSAL/PLAN PRESENTATION

INSIGHTS LEARNED:

 I've discovered that the executive summary is the first thing your readers will read. If it's
poorly written, it'll also be the last thing they read, as the rest of your business plan will
be set aside unread. As a result, it must be well written.

SUBJECT: CREATIVE NONFICTION

KEY CONCEPTS/TERM LEARNED:

 SOLILOQUY – is a monologue in which a character speaks to him or
herself, expressing inner thoughts that an audience might not otherwise
know.

 BIOGRAPHY - the story of a real person's life

 AUTOBIOGRAPHY - is a self-written life story.

OUTPUT:

 SOLILOQUY (VIDEO)
 BIOGRAPHY (WRITTEN)
 AUTOBIOGRAPHY (WRITTEN)

INSIGHTS LEARNED:

 I learned that creative nonfiction uses literary writing techniques such as poetry and
fiction to retell a true story.

SUBJECT: CREATIVE WRITING

KEY CONCEPTS/TERM LEARNED:

 ACROSTIC POEM - is a poem or other composition in which the
first letter of each line spells out a word, message or the alphabet.

 LYRIC POETRY - refers to the broad category of poetry that

concerns feelings and emotion.
 POETRY - is a type of literature that conveys a thought, describes a

scene or tells a story in a concentrated, lyrical arrangement of words.

OUTPUT:

 FLIPTOP OR FREESTYLE RAP BATTLE
 POEM WRITTEN BY EITHER LOCAN OR FOREIGN
 PERFORM A VIDEO POETRY

INSIGHTS LEARNED:

 I've learned many things throughout this class but most of all I've learned to explore
different types of writing. You may be comfortable with one style of writing while being
completely unaware of your talent in another area simply by not being interested enough
in trying different things.

SUBJECT: FILIPINO 3

SA PILING LARANGAN

KEY CONCEPTS/TERM LEARNED:

 AKADEMIKOG PAGSULAT - ay isang masinop at sistematikong pagsulat ukol sa isang
karanasang panlipunan.

 AKADEMIYA - -itinuturing na institusyon ng kinikilala at respetadong iskolar, artista, at
siyentista na ang layunin ay isulong, paunlarin, palalimin, at palawakin ang kaalaman at
kasanayang pangkaisipan.

 MAPANURING PAG-IISIP - Paggamit ng kaalaman, kakayahan, pagpapahalaga at talino
upang epektibong harapin ang mga sitwasyon at hamon sa buhay-akademiko at maging sa mga
gawaing di-akademiko.

OUTPUT:
 Recitation
 Essay
 Bionote

INSIGHTS LEARNED:

 It is critical to understand the distinction between academic and non-academic writing so that we
can produce work that is appealing to those who may read it.

SUBJECT: PHILIPPINE POLITICS AND
GOVERNANCE

KEY CONCEPTS/TERM LEARNED:

 POLITICS –Heywood (2013) defined politics as an activity that involves the interaction
of people, whose relationship is characterized by conflict and cooperation, and who come
together to solve such disagreement through binding solutions.

 POLITICAL SCIENCE – is a social science discipline that studies the state and the
government

 STATE- is “a community of persons more or less numerous, permanently occupying
a portion of territory, independent from external control and possessing a government
which the great body of inhabitants render habitual obedience” (as cited in Aruego’s book –
Principles of Political Science).

OUTPUT:
 Group recitation
 Group activity
 Individual activity

INSIGHTS LEARNED:
 Politics is important because it teaches you about your rights. Politics clarifies what you yourself

believe. Politics is a living, breathing subject. Politics helps you to understand our nation’s
parties. Politics prepares you for adult life.

SUBJECT: CONTEMPORARY
PHILIPPINE ARTS FROM THE REGION

KEY CONCEPTS/TERM LEARNED:

 Landscape Painting - is the most common among all types of painting by genre.
These are painting of outdoor scenes.

 Figurative Painting - is a painting that portrays pictures of actual images as seen in the real
world.

 Watercolor Painting - is considered to be one of the most primitive types of painting.
It is familiarly used by beginners or by children in most of their activities in school.

OUTPUT:

 Painting
 Drawing
 Painting video

INSIGHTS LEARNED:

 I have learned that in contemporary arts come in different forms: fine arts, visual arts and
performing arts. Fine arts direct on contemporary painting, sculpture and architecture. Visual arts
focus on installation art as New Media Art; Public Art, the art in outdoor space; Mixed media,
which combines different art forms; Photography and Digital Works, the technology-aided art.
Performing Arts tackles the art of Theatre and Performance arts, Dance and Music.

GRADE 12: 2ND SEMESTER

SUBJECT: DISASTER READINESS AND
RISK REDUCTION

KEY CONCEPTS/TERM LEARNED:
 GROUND RUPTURE – It occurs when ground movement happened on a fault line and

break through to the surface.

 GROUND SHAKING -It is the disruptive up-down and sideways movement or motion

experienced during an earthquake.

 LIQUEFACTION - It occurs when seismic shaking causes loose materials in the soil to

with groundwater or soil saturated with water.

OUTPUT:
 Quizzes
 Hazardous sign (Individual Presentation)
 Activity

INSIGHTS LEARNED:
 Learning the different kinds of hazardous is very important to us so that
we can be more prepared when it happens.

SUBJECT: FILIPINO 3
Pagsulat sa Filipino sa Piling Larangan

KEY CONCEPTS/TERM LEARNED:

 AKADEMIKONG PAGSULAT - Ang Pagsulat ay ang pagsasalin sa papel
o anumang kasangkapan na maaring makabuo ng mga salita, simbolo at Ilustrasyon.

 PERSONAL O EKSPRESIBO - Ang layunin ng pagsulat ay nakabatay sa pansariling
pananaw, karanasan, naiisip o nadarama ng manunulat.

 LIPUNAN O SOSYAL - Ang layunin ng Pagsulat na ito ay ang makipag-ugnayan sa
ibang tao o sa lipunang ginagalawan. Ang ibang tawag sa layuning ito ng pagsusulat ng
transaksiyonal.

OUTPUT:
 Bionote
 Group presentation
 Quizzes

INSIGHTS LEARNED:

 It is critical to learn how to write and how to write an academic paper in order to be more
professional and appealing to the eyes when someone reads it.

SUBJECT:
INQUIRIES, INVESTIGATION AND
IMMERSION

KEY CONCEPTS/TERM LEARNED:

 Inquiry – It is a question which you ask to get some information. It is the process of
asking about or investigating something to find out more about it.

 Investigation – It is a proper inquiry or efficient study.
 Immersion – It is the process of learning a skill by using nothing else but that skill.

It is the fact of becoming completely involved in something.

OUTPUT:

 Research Paper
 Research presentation
 Identifying the Problems & Asking Question

INSIGHTS LEARNED:

 Without realizing it, research has been a part of our daily lives. We value research because it
allows us to analyze something if we encounter a problem.

SUBJECT: WORK IMMERSION

KEY CONCEPTS/TERM LEARNED:

 RESUME- is a short document used to summarize a job seeker’s experience
and qualifications for a prospective employer.

 CV - CV stands for curriculum vitae (“course of life”). CVs are comprehensive

by design.

OUTPUT:
 Resume
 Job interview video
 Portfolio

INSIGHTS LEARNED:

 I've learned how to properly write a resume. This is very important to me because it will come in
handy someday when applying for jobs.

SUBJECT: PHYSICAL EDUCATION
AND HEALTH 4

KEY CONCEPTS/TERM LEARNED:

 LAND ACTIVITY - Land-based outdoor and adventurous activities are widely used by many
providers of outdoor experiences to fulfil the needs of their programmes and clients.

 AQUATIC ACTIVITY - is defined as activities performed in the water that promote and
enhance physical and mental fitness.

 MOUNTAINEERING - is the set of outdoor activities that involves ascending tall
mountains.

OUTPUT:
 How to set up a tent (video)
 Video presentation of how to put a tent
 Blog video about snorkeling

INSIGHTS LEARNED:

 I have learned that here are different kinds of outdoor activities.

SUBJECT: COMMUNITY, ENGAGEMENT
SOLIDARITY, AND CITIZENSHIP

KEY CONCEPTS/TERM LEARNED:

 SOCIALIZATION - The study of community entails us ot understand our very own
community life.

 GEOGRAPHICAL COMMUNITY - is a community where members share the same
geographical vicinity such as a village, province or neighborhood.

 MICROLEVEL COMMUNITY - a group is formed based on personal ties.

OUTPUT:
 Picto-analysis
 Group presentation (reporting)
 Essay

INSIGHTS LEARNED:

 I discovered that there are different types and levels of people in our community to which we all
belong. And how we interact with one another within the confines of the premises to which we
belong.

SUBJECT: TRENDS

KEY CONCEPTS/TERM LEARNED:

 SWOT ANALYSIS - is a strategic planning and strategic management
technique used to help a person or organization identify strengths,
weaknesses, opportunities, and threats related to business competition
or project planning.

 INTUITIVE THINKING - This is the ability to understand something
instinctively without the need for conscious reasoning.

 ANALYZE - Examining the variables that will change state situations,
including the potential challenges and its causes.

OUTPUT:
 Activities about SWOT
 Differentiate Trends and Fads
 Group activity

INSIGHTS LEARNED:

 Knowing how to identify trends and fads has become much easier as a result of the lesson that
we have completed. When it comes to trends, there are various types and levels in this subject.

SUBJECT: DISCIPLINES AND IDEAS
IN THE APPLIED SOCIAL SCIENCES

KEY CONCEPTS/TERM LEARNED:

 VALUES - Are fundamental norms and preferred behavior patterns
 Right to Self-Fulfillment - Each person has the right to self-fulfillment which is derived

from his/her inherent capacity and thrust toward the goal
 Responsibility to Common Good - Each person has the responsibility as a member of the

society to seek ways of fulfillment that contribute to common good

OUTPUT:
 Debate
 Group activity
 Poster making

INSIGHTS LEARNED:
 I truly understood the scope of the study in the broadest sense when I defined the terms science,

social sciences, and society in the discussion. At first, I assumed that social sciences only studied
human society, but it was later revealed that "society" is a group of the same species that
includes animals.

CONCLUSION

Writing this portfolio is much more difficult than I anticipated, but I am also
pleased with how this school has shaped me into the person I am today. I
realized that I had learned a lot over the last two years at St. Clare College.
My experience at this school has been filled with ups and downs. The seed
that had been planted in me over the years is now ready to bloom brightly
and to demonstrate how strong I am in the face of all the challenges that
were attempting to obstruct my progress toward my goal. And now I'm here,
ready to graduate alongside my classmates. I will never forget the
knowledge, guidance, advice, and encouragement I received from this
school, St. Clare College, and I will carry it with me as I embark on my next
adventure.

REFERENCE

https://www.cleanpng.com/png-clock-face-stock-photography-
mural-oranfe-alarn-cl-5298153/

https://www.cleanpng.com/png-paper-quill-pen-inkwell-clip-
art-nonfiction-writin-651473/

https://www.amazon.com/Barewalls-Letters-Handwritings-
Postcards-Ephemera/dp/B07MM2HL8R?th=1

https://www.magzter.com/news/751/2133/102020/07qta

https://www.outsourceaccelerator.com/company/teleperformanc
e-
philippines/#:~:text=Teleperformance%20is%20a%20BPO%20co
mpany,%2C%20and%20back%2Doffice%20services.

https://en.wikipedia.org/wiki/Teleperformance_Philippines#:~:tex
t=Teleperformance%20was%20established%20in%20the,site%20in
%20the%20Visayas%20region.

https://www.outsourceaccelerator.com/company/teleperformanc
e-
philippines/#:~:text=Teleperformance%20is%20a%20BPO%20co
mpany,%2C%20and%20back%2Doffice%20services.

https://salesforlife.com/casestudy/teleperformance/