What’s behind our surgery Ratings - Consumer Reports

What’s behind our surgery Ratings
The Ratings on the following pages look at how
hospitals nationwide compare in avoiding scheduled surgeries. For each hospital, the We don’t have Ratings for Veterans Affairs
adverse events in Medicare patients during results for all procedures are combined into an hospitals and hospitals that see mostly
their hospital stay for surgery. Specifically, overall surgery Rating. In addition, we have Medicare Advantage patients, such as many
the Ratings are based on the percentage of Ratings for five of those procedures on our Kaiser hospitals, because they use another
a hospital’s surgery patients who died in the website (ConsumerReports.org/hospitalratings): reporting system. The hospitals shown below
hospital or stayed longer than expected for back surgery, replacement of the hip or knee, are organized by state and listed by their Rating.
their procedure. Research shows those and surgery to remove blockages in arteries in Hospitals with the same Rating are alphabetized.
measures are correlated with complications, the heart (angioplasty) or neck (carotid artery For a full description of our methodology, as well
and some hospitals themselves use this surgery). The rates are risk-adjusted based on as more information on hospitals, go to
approach to monitor quality. To develop the patient characteristics, such as age, gender, and ConsumerReports.org/hospitalratings.
Ratings, we worked with MPA, a health care other health conditions, including high blood
consulting firm with expertise in analyzing pressure and diabetes. The Ratings don’t take how to choose
billing claims and clinical records data and in into account complications that became a hospital
helping hospitals use the information to apparent after patients were discharged from Use your smart phone to
improve patient safety. The analysis looked at the hospital. We have Ratings for the 2,463 download the RedLaser or
Medicare claims data from 2009 through 2011 for U.S. acute-care or critical-access hospitals with ShopSavvy app and scan
patients undergoing 27 categories of common sufficient Medicare fee-for-service in-patient the code for video.
surgical claims data from patients 65 and older.

Better      Worse

5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating

ALABAMA &X ALABAMA continued B& Arizona continued &X
&B &X
Jack Hughston Memorial Hospital &X East Alabama Medical Center Opelika B& Banner Del E. Webb Medical Center Sun City &X
Phenix City &C B& West
Thomas Hospital Fairhope C& Eliza Coffee Memorial Hospital Florence &B Mercy Gilbert Medical Center Gilbert &X
&C Gadsden Regional Medical Center &B Scottsdale Healthcare Shea Medical Center
Andalusia Regional Hospital Andalusia Gadsden &B Scottsdale &X
&C Mobile Infirmary Medical Center Mobile &B University of Arizona Medical Center— &C
Baptist Medical Center East Montgomery Riverview Regional Medical Center B& University Campus Tucson &C
&C Gadsden B& Yavapai Regional Medical Center—East &C
Crestwood Medical Center Huntsville Springhill Memorial Hospital Mobile Prescott Valley &C
Cullman Regional Medical Center C& &C Arizona Regional Medical Center Mesa &C
Cullman C& St. Vincent's Birmingham Birmingham C&
DeKalb Regional Medical Center &C &C Banner Desert Medical Center Mesa &C
Fort Payne C& St. Vincent's East Birmingham &C &C
Helen Keller Hospital Sheffield &C &C Banner Estrella Medical Center Phoenix &C
&C Trinity Medical Center Birmingham V& &C
Jackson Hospital and Clinic Montgomery &C University of Alabama Hospital Banner Gateway Medical Center Gilbert
Birmingham Z& Banner Good Samaritan Medical Center &C
Marshall Medical Center North Guntersville C& Z& Phoenix &C
ALASKA Z& Banner Thunderbird Medical Center &C
Marshall Medical Center South Boaz C& Z& Glendale
C& Alaska Native Medical Center Anchorage Z& Carondelet St. Joseph's Hospital Tucson &C
Medical Center Enterprise Enterprise &C Z&
&C Alaska Regional Hospital Anchorage &Z Carondelet St. Mary's Hospital Tucson &C
Medical West Bessemer &Z Casa Grande Regional Medical Center &C
&C Central Peninsula General Hospital Soldotna Z& Casa Grande &C
Northport Medical Center Northport Z& Chandler Regional Medical Center &C
Princeton Baptist Medical Center &C Fairbanks Memorial Hospital Fairbanks Chandler &C
Birmingham Z& Flagstaff Medical Center Flagstaff C&
Providence Hospital Mobile C& Mat-Su Regional Medical Center Palmer John C. Lincoln Deer Valley Hospital C&
Providence Alaska Medical Center &Z Phoenix
Russell Medical Center Alexander City &C Anchorage John C. Lincoln North Mountain Hospital &C
V& Z& Phoenix
Russellville Hospital Russellville &V Arizona Kingman Regional Medical Center &C
&V Kingman
Shelby Baptist Medical Center Alabaster Arizona Orthopedic Surgical Hospital Mountain Vista Medical Center Mesa C&
South Baldwin Regional Medical Center &V Chandler
Foley Arizona Spine and Joint Hospital Mesa Oasis Hospital Phoenix
Stringfellow Memorial Hospital &V
Anniston Arrowhead Hospital Glendale Paradise Valley Hospital Phoenix
Vaughan Regional Medical Center &B Payson Regional Medical Center
Selma B& Banner Baywood Medical Center Mesa Payson
Walker Baptist Medical Center Jasper &B Phoenix Baptist Hospital Phoenix
Banner Boswell Medical Center Sun City Sierra Vista Regional Health Center
DCH Regional Medical Center Tuscaloosa Sierra Vista
Banner Heart Hospital Mesa St. Joseph's Hospital and Medical Center
Flowers Hospital Dothan Phoenix
Mayo Clinic Hospital Phoenix
Huntsville Hospital Huntsville St. Luke's Medical Center Phoenix
Northeast Alabama Regional Medical Center Northwest Medical Center Tucson
Anniston Summit Healthcare Regional Medical Center
Southeast Alabama Medical Center Oro Valley Hospital Oro Valley Show Low
Dothan Scottsdale Healthcare Thompson Peak
Baptist Medical Center South Montgomery Hospital Scottsdale
Scottsdale Healthcare—Osborn Medical
Brookwood Medical Center Birmingham Center Scottsdale
Surgical Specialty Hospital of Arizona
Decatur General Hospital Decatur Phoenix

Yavapai Regional Medical Center Prescott

september 2013 consumer reports 1

Better      Worse

5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating

Arizona continued &C CALIFORNIA continued &Z CALIFORNIA continued &X
&C &Z X&
TMC Healthcare Tucson C& Mercy Medical Center Redding Redding Z& Thousand Oaks Surgical Hospital C&
&C &Z Thousand Oaks
Valley View Medical Center Fort Mohave &C Oroville Hospital Oroville Z& Verdugo Hills Hospital Glendale &C
V& &Z Adventist Medical Center—Hanford
Verde Valley Medical Center Cottonwood Sacramento Medical Center Sacramento Hanford &C
V& Z& Anaheim Regional Medical Center C&
West Valley Hospital Goodyear Saint John's Health Center Santa Monica Anaheim C&
Z& Z& Arroyo Grande Community Hospital C&
Yuma Regional Medical Center Yuma Z& Scripps Green Hospital La Jolla Arroyo Grande C&
Havasu Regional Medical Center Z& &Z Barton Memorial Hospital South Lake Tahoe C&
Lake Havasu City Z& Sequoia Hospital Redwood City &Z &C
Western Arizona Regional Medical Center X& Shasta Regional Medical Center Brotman Medical Center Culver City
Bullhead City C& Redding &Z California Pacific Medical Center &C
St. Helena Hospital Napa Valley San Francisco C&
ARKANSAS C& Saint Helena &Z Cedars-Sinai Medical Center Los Angeles C&
St. Joseph Hospital Orange C&
Arkansas Heart Hospital Little Rock C& Z& Chinese Hospital San Francisco C&
Sutter Lakeside Hospital Lakeport City of Hope's Helford Clinical Research
Arkansas Surgical Hospital North Little Rock C& Sutter Surgical Hospital—North Valley &Z Hospital Duarte C&
Medical Center of South Arkansas C& Yuba City Community Hospital of the Monterey C&
El Dorado C& UC San Diego Health System San Diego X& Peninsula Monterey C&
Mercy Hospital Rogers Rogers C& University of California, Irvine Healthcare Community Regional Medical Center Fresno C&
C& Orange X& C&
Physicians' Specialty Hospital Fayetteville C& Washington Hospital Healthcare System Dameron Hospital Stockton &C
Baxter Regional Medical Center Mountain C& Fremont X& &C
Home &C Alta Bates Summit Medical Center X& Delano Regional Medical Center Delano &C
Conway Regional Medical Center &C Berkeley X& Desert Regional Medical Center
Conway C& Alta Bates Summit Medical Center—Summit &X Palm Springs &C
Jefferson Regional Medical Center C& Campus Oakland &X Doctors Medical Center—San Pablo Campus
Pine Bluff C& Bakersfield Heart Hospital Bakersfield X& San Pablo &C
Mercy Hospital Hot Springs Hot Springs &C Dominican Hospital Santa Cruz &C
National Park V& Chapman Medical Center Orange X& Downey Regional Medical Center &C
NEA Baptist Memorial Hospital Jonesboro &V Downey &C
North Arkansas Regional Medical Center V& Clovis Community Medical Center Clovis X& Eden Medical Center Castro Valley &C
Harrison V& El Centro Regional Medical Center &C
Northwest Medical Center Springdale Desert Valley Hospital Victorville X& El Centro C&
B& Emanuel Medical Center Turlock
Ouachita County Medical Center Camden El Camino Hospital Mountain View X& C&
&B X& Feather River Hospital Paradise
Saline Memorial Hospital Benton Fallbrook Hospital Fallbrook X& Fountain Valley Regional Hospital and C&
Sparks Regional Medical Center &B Goleta Valley Cottage Hospital Medical Center Fountain Valley
Fort Smith &B Santa Barbara X& Frank R. Howard Memorial Hospital C&
St. Bernards Medical Center Jonesboro Henry Mayo Newhall Memorial Hospital Willits C&
St. Vincent Medical Center—North &Z Valencia X& &C
Sherwood &Z John F. Kennedy Memorial Hospital X& Fremont-Rideout Health Group Marysville &C
Summit Medical Center Van Buren &Z Indio &C
Z& Marian Medical Center Santa Maria X& Garfield Medical Center Monterey Park C&
UAMS Medical Center Little Rock Z& Glendale Memorial Hospital and Health C&
Washington Regional Medical Center Mercy General Hospital Sacramento X& Center Glendale C&
Fayetteville &Z X& Good Samaritan Hospital Los Angeles &C
White County Medical Center Searcy &Z Mercy Hospitals of Bakersfield Bakersfield &C
Arkansas Methodist Medical Center &Z Methodist Hospital of Sacramento X& Healdsburg District Hospital Healdsburg
Paragould Sacramento
Mercy Hospital Fort Smith Fort Smith Olympia Medical Center Los Angeles &X Hemet Valley Medical Center Hemet
Hoag Memorial Hospital Presbyterian
National Park Medical Center Hot Springs Pomerado Hospital Poway &X Newport Beach
Saint Mary's Regional Medical Center Presbyterian Intercommunity Hospital Hollywood Presbyterian Medical Center
Russellville Whittier &X Los Angeles
Baptist Health Medical Center—North Little Providence Tarzana Medical Center Tarzana &X John Muir Medical Center, Concord
Rock North Little Rock &X Concord
Baptist Health Medical Center—Little Rock Redwood Memorial Hospital Fortuna &X John Muir Medical Center, Walnut Creek
Little Rock Saddleback Memorial Medical Center &X Walnut Creek
St. Vincent Infirmary Medical Center Little Laguna Hills X& Keck Hospital of USC Los Angeles
Rock Sierra Nevada Memorial Hospital X& Lakewood Regional Medical Center
White River Medical Center Batesville Grass Valley &X Lakewood
St. Elizabeth Community Hospital &X Lodi Memorial Hospital Lodi
CALIFORNIA Red Bluff Loma Linda University Medical Center
St. Francis Medical Center Lynwood X& Loma Linda
Alvarado Hospital San Diego Lompoc Valley Medical Center Lompoc
St. Joseph Hospital Eureka Long Beach Memorial Medical Center
Centinela Hospital Medical Center Inglewood Long Beach
St. Joseph's Medical Center Stockton Los Alamitos Medical Center Los Alamitos
Eisenhower Medical Center Rancho Mirage Los Robles Hospital and Medical Center
St. Jude Medical Center Fullerton Thousand Oaks
Enloe Medical Center Chico Marin General Hospital Greenbrae
French Hospital Medical Center San Luis St. Mary Medical Center Long Beach
Obispo
Fresno Heart and Surgical Hospital Stanislaus Surgical Hospital Modesto
Fresno
Fresno Surgical Hospital Fresno Sutter Amador Hospital Jackson

Hoag Orthopedic Institute Irvine Sutter Auburn Faith Hospital Auburn

Sutter Davis Hospital Davis
Sutter Medical Center, Sacramento
Sacramento

2 consumer reports september 2013

Better      Worse

5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating
CALIFORNIA continued
CALIFORNIA continued C& &C CALIFORNIA continued B&
C& Scripps Mercy Hospital San Diego C&
Marina Del Rey Hospital Marina Del Rey C& Sharp Chula Vista Medical Center Citrus Valley Medical Center— B&
C& Chula Vista &C Inter-Community Campus Covina B&
Marshall Medical Center Placerville &C Sharp Coronado Hospital and Healthcare C& Doctors Medical Center Modesto B&
C& Center Coronado &C B&
Memorial Medical Center Modesto Sharp Grossmont Hospital La Mesa C& Good Samaritan Hospital San Jose
C& C& B&
Mercy Hospital of Folsom Folsom Sharp Memorial Hospital San Diego Huntington Memorial Hospital Pasadena
C& C& B&
Mercy Medical Center Merced Merced Sierra View District Hospital Porterville &C Kaweah Delta Medical Center Visalia B&
Mercy Medical Center Mount Shasta C& Sierra Vista Regional Medical Center &C Northridge Hospital Medical Center—
Mount Shasta C& San Luis Obispo Roscoe Boulevard Campus Northridge &Z
Mercy San Juan Medical Center &C Simi Valley Hospital and Health Care C& Seton Medical Center Daly City &Z
Carmichael &C Services Simi Valley &C Z&
Methodist Hospital of Southern California &C Sonora Regional Medical Center Sonora C& Sutter Delta Medical Center Antioch
Arcadia C& St. Bernardine Medical Center &C Z&
Mills-Peninsula Health Services &C San Bernardino C& COLORADO
Burlingame &C St. John's Pleasant Valley Hospital C& Z&
Mission Hospital Mission Viejo C& Camarillo C& Avista Adventist Hospital Louisville
C& St. John's Regional Medical Center Oxnard Z&
NorthBay Medical Center Fairfield &C C& Exempla Saint Joseph Hospital Denver
C& St. Luke's Hospital San Francisco &C &Z
Novato Community Hospital Novato C& C& McKee Medical Center Loveland &Z
C& St. Mary's Medical Center San Francisco C& Memorial Health System &Z
O'Connor Hospital San Jose C& &C Colorado Springs &Z
C& St. Vincent Medical Center Los Angeles &C OrthoColorado Hospital Lakewood &X
Oakland Medical Center Oakland C& Penrose-St. Francis Health Services
Orange Coast Memorial Medical Center &C Stanford Hospital and Clinics Palo Alto C& Colorado Springs &X
Fountain Valley Sutter Maternity and Surgery Center of C& Porter Adventist Hospital Denver
Palm Drive Hospital Sebastopol &C Santa Cruz Santa Cruz &C &X
Palmdale Regional Medical Center Sutter Medical Center of Santa Rosa, C& Poudre Valley Hospital Fort Collins &X
Palmdale &C Chanate Campus Santa Rosa C& &X
Palomar Medical Center Escondido Sutter Roseville Medical Center Roseville &C University of Colorado Hospital Aurora
Parkview Community Hospital Medical C& &C X&
Center Riverside Sutter Solano Medical Center Vallejo C& Valley View Hospital Glenwood Springs
Patients' Hospital of Redding Redding &C &X
&C Sutter Tracy Community Hospital Tracy &C Animas Surgical Hospital Durango
Petaluma Valley Hospital Petaluma &C Exempla Lutheran Medical Center &X
Pioneers Memorial Healthcare District C& Tahoe Forest Hospital District Truckee &C Wheat Ridge
Brawley C& Torrance Memorial Medical Center &V Longmont United Hospital Longmont &X
Placentia-Linda Hospital Placentia C& Torrance &V
Pomona Valley Hospital Medical Center &C Tri-City Medical Center Oceanside V& Mercy Regional Medical Center Durango &C
Pomona &C &V &C
Providence Holy Cross Medical Center &C UCSF Medical Center San Francisco Montrose Memorial Hospital Montrose
Mission Hills &C &V Presbyterian-St. Luke's Medical Center &C
Providence Little Company of Mary Medical &C Ukiah Valley Medical Center Ukiah Denver
Center Torrance University of California, Davis Medical V& St. Anthony Hospital Lakewood &C
Providence Little Company of Mary Medical C& Center Sacramento St. Mary's Hospital and Medical Center
Center San Pedro San Pedro Vallejo Medical Center Vallejo V& Grand Junction &C
Providence Saint Joseph Medical Center C& Yampa Valley Medical Center &C
Burbank &C Valley Presbyterian Hospital Van Nuys V& Steamboat Springs &C
Queen of the Valley Medical Center &C &V Boulder Community Hospital Boulder &C
Napa &C ValleyCare Medical Center Pleasanton &V &C
Rancho Springs Medical Center Murrieta Watsonville Community Hospital &V Community Hospital Grand Junction &C
&C Watsonville Delta County Memorial Hospital &C
Redlands Community Hospital Redlands West Anaheim Medical Center Anaheim Delta &C
West Hills Hospital and Medical Center Exempla Good Samaritan Medical Center
Riverside Community Hospital Riverside West Hills Lafayette C&
Ronald Reagan University of California Los White Memorial Medical Center Littleton Adventist Hospital Littleton
Angeles Medical Center Los Angeles Los Angeles C&
Saint Agnes Medical Center Fresno Antelope Valley Hospital Lancaster Medical Center of Aurora Aurora C&
Saint Francis Memorial Hospital Bakersfield Memorial Hospital C&
San Francisco Bakersfield Medical Center of the Rockies Loveland C&
Saint Louise Regional Hospital Gilroy Beverly Hospital Montebello C&
Salinas Valley Memorial Healthcare System Community Memorial Health System North Colorado Medical Center Greeley &C
Salinas Ventura &C
San Antonio Community Hospital Upland Glendale Adventist Medical Center North Suburban Medical Center Thornton
San Gabriel Valley Medical Center Glendale &B
San Gabriel Regional Medical Center of San Jose Parker Adventist Hospital Parker
San Ramon Regional Medical Center San Jose
San Ramon San Joaquin Community Hospital Parkview Medical Center Pueblo
Santa Barbara Cottage Hospital Bakersfield
Santa Barbara Santa Monica-UCLA Medical Center and Rose Medical Center Denver
Santa Clara Medical Center Santa Clara Orthopaedic Hospital Santa Monica San Luis Valley Regional Medical Center
St. Joseph Health St. Mary Apple Valley Alamosa
Santa Rosa Memorial Hospital Santa Rosa Sky Ridge Medical Center Lone Tree
Scripps Memorial Hospital—Encinitas St. Rose Hospital Hayward
Encinitas Twin Cities Community Hospital Southwest Memorial Hospital Cortez
Scripps Memorial Hospital—La Jolla Templeton
La Jolla St. Anthony North Hospital Westminster

St. Mary-Corwin Medical Center Pueblo

St. Thomas More Hospital Canon City

Swedish Medical Center Englewood

Vail Valley Medical Center Vail
St. Anthony Summit Medical Center
Frisco

september 2013 consumer reports 3

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5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating

CONNECTICUT Z& FLORIDA continued &X FLORIDA continued &C
Z& C&
Danbury Hospital Danbury &X Charlotte Regional Medical Center Punta X& Medical Center of Trinity Trinity C&
Saint Francis Hospital and Medical Center &X Gorda X& &C
Hartford &C Citrus Memorial Health System Inverness Memorial Hospital Miramar Miramar &C
Day Kimball Hospital Putnam &C &X
&C Florida Hospital DeLand DeLand Memorial Hospital West Pembroke Pines &C
New Milford Hospital New Milford &C Florida Hospital Heartland Medical Center &X
C& Sebring &X Memorial Hospital of Tampa Tampa C&
Bridgeport Hospital Bridgeport C& Florida Hospital Waterman Tavares &X Morton Plant North Bay Hospital
&X New Port Richey &C
Bristol Hospital Bristol C& North Shore Medical Center Miami &X &C
&C &C Mount Sinai Medical Center Miami Beach &C
Greenwich Hospital Greenwich &C Sarasota Memorial Hospital Sarasota C&
C& &C North Okaloosa Medical Center C&
Griffin Hospital Derby C& St. Anthony's Hospital Saint Petersburg Crestview C&
&C &C Northside Hospital and Heart Institute C&
Hartford Hospital Hartford &C West Boca Medical Center Boca Raton &C Saint Petersburg C&
Lawrence + Memorial Hospital C& &C Northwest Medical Center Margate C&
New London C& Baptist Hospital Pensacola &C &C
Manchester Memorial Hospital C& Bay Medical Center Sacred Heart &C Oak Hill Hospital Brooksville C&
Manchester Panama City &C
MidState Medical Center Meriden &C Bayfront Medical Center Saint Petersburg Orange Park Medical Center Orange Park C&
&C Osceola Regional Medical Center &C
Middlesex Hospital Middletown &C Bert Fish Medical Center New Smyrna Beach Kissimmee &C
&C Palm Springs General Hospital Hialeah &C
Milford Hospital Milford &C Blake Medical Center Bradenton &C &C
&C Palms West Hospital Loxahatchee
Norwalk Hospital Norwalk &C Boca Raton Regional Hospital Boca Raton &C Palms of Pasadena Hospital C&
&C &C Saint Petersburg C&
Rockville General Hospital Vernon Rockville &C Brandon Regional Hospital Brandon &C Parrish Medical Center Titusville C&

Saint Mary's Hospital Waterbury X& Brooksville Regional Hospital Brooksville &C Pasco Regional Medical Center Dade City C&
&C Broward Health Medical Center Peace River Regional Medical Center
St. Vincent's Medical Center Bridgeport C& Fort Lauderdale &C Port Charlotte &C
C& Broward Health North Deerfield Beach C& Physicians Regional Medical Center—Pine &C
Stamford Hospital Stamford B& Ridge Naples C&
The Charlotte Hungerford Hospital Central Florida Regional Hospital Sanford &C Plantation General Hospital Plantation &C
Torrington C& Putnam Community Medical Center &C
The Hospital of Central Connecticut Coral Gables Hospital Coral Gables &C Palatka &C
New Britain &B Raulerson Hospital Okeechobee
The William W. Backus Hospital Delray Medical Center Delray Beach C& Regional Medical Center—Bayonet Point &C
Norwich B& C& Hudson
University of Connecticut Health &B Doctors Hospital Coral Gables C& Sacred Heart Hospital of Pensacola &C
Center, John Dempsey Hospital B& C& Pensacola &C
Farmington Edward White Hospital Saint Petersburg Sebastian River Medical Center Sebastian C&
Waterbury Hospital Waterbury &Z Englewood Community Hospital C& Seven Rivers Regional Medical Center C&
&Z Englewood Crystal River C&
Windham Hospital Willimantic Z& Fawcett Memorial Hospital Port Charlotte C& Shands Jacksonville Medical Center
Z& Jacksonville &C
Yale-New Haven Hospital New Haven &Z Florida Hospital Fish Memorial Orange City C& C&
Z& Florida Hospital Memorial Medical Center South Florida Baptist Hospital Plant City &C
DELAWARE &Z Daytona Beach C&
&Z Florida Hospital North Pinellas South Miami Hospital Miami &V
Beebe Medical Center Lewes X& Tarpon Springs C& St. Cloud Regional Medical Center &V
Florida Hospital Tampa Tampa C& Saint Cloud
Christiana Care Health System Newark C& St. Lucie Medical Center Port St. Lucie
Florida Hospital Zephyrhills Zephyrhills C&
Nanticoke Memorial Hospital Seaford C& St. Mary's Medical Center West Palm Beach
Florida Hospital—Carrollwood Tampa St. Petersburg General Hospital
St. Francis Hospital Wilmington C& Saint Petersburg
Florida Hospital—Flagler Palm Coast St. Vincent's Medical Center Riverside
Bayhealth Medical Center Dover Good Samaritan Medical Center &C Jacksonville
West Palm Beach St. Vincent's Medical Center Southside
DISTRICT OF COLUMBIA H. Lee Moffitt Cancer Center and Research &C Jacksonville
Institute Tampa &C The Villages Health System The Villages
MedStar Georgetown University Hospital Heart of Florida Regional Medical Center &C University Hospital and Medical Center
Washington, D.C. Davenport C& Tamarac
George Washington University Hospital Highlands Regional Medical Center Venice Regional Medical Center Venice
Washington, D.C. Sebring Wellington Regional Medical Center
MedStar Washington Hospital Center Holy Cross Hospital Fort Lauderdale West Palm Beach
Washington, D.C. Westside Regional Medical Center
Providence Hospital Washington, D.C. Indian River Medical Center Vero Beach Plantation
Winter Haven Hospital Winter Haven
Sibley Memorial Hospital Washington, D.C. Jackson Hospital Marianna Wuesthoff Medical Center—Rockledge
Rockledge
FLORIDA Lake City Medical Center Lake City Aventura Hospital and Medical Center
Aventura
Doctors Hospital of Sarasota Sarasota Lake Wales Medical Center Lake Wales Baptist Hospital of Miami Miami
Lakewood Ranch Medical Center
Gulf Breeze Hospital Gulf Breeze Bradenton
Lawnwood Regional Medical Center
Gulf Coast Medical Center Panama City Fort Pierce
Lee Memorial Hospital Fort Myers
Mayo Clinic Jacksonville Jacksonville
Manatee Memorial Hospital Bradenton
Munroe Regional Medical Center Ocala
Mease Countryside Hospital Safety Harbor
Ocala Regional Medical Center Ocala
Sacred Heart Hospital on the Emerald Coast Mease Hospital Dunedin Dunedin
Miramar Beach
Twin Cities Hospital Niceville

Cape Canaveral Hospital Cocoa Beach

4 consumer reports september 2013

Better      Worse

5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating
FLORIDA continued GEORGIA continued
V& &X GEORGIA continued V&
Baptist Medical Center Beaches Fairview Park Hospital Dublin &X V&
Jacksonville Beach V& Hughston Hospital Columbus &X St. Francis Hospital Columbus B&
Bethesda Memorial Hospital Newton Medical Center Covington B&
Boynton Beach V& Northeast Georgia Medical Center X& WellStar Douglas Hospital Douglasville B&
Broward Health Coral Springs Gainesville B&
Coral Springs V& Northside Hospital—Cherokee Canton X& Coliseum Medical Centers Macon B&
Broward Health Imperial Point V& Rockdale Medical Center Conyers X& B&
Fort Lauderdale V& Atlanta Medical Center Atlanta &C Floyd Medical Center Rome B&
Cape Coral Hospital Cape Coral V& Candler Hospital Savannah &C
V& Cartersville Medical Center Cartersville &C Gwinnett Hospital System Lawrenceville B&
Cleveland Clinic Florida Weston V& Coliseum Northside Hospital Macon &C Medical Center of Central Georgia B&
Fort Walton Beach Medical Center V& Colquitt Regional Medical Center Macon B&
Fort Walton Beach V& Moultrie &C Northside Hospital—Forsyth Cumming B&
J.F.K. Medical Center Atlantis DeKalb Medical at North Decatur
V& Decatur C& Piedmont Hospital Atlanta C&
Jackson Health System Miami V& Doctors Hospital Augusta Piedmont Mountainside Hospital C&
V& East Georgia Regional Medical Center C& Jasper &C
Jupiter Medical Center Jupiter V& Statesboro Southeast Georgia Health System Brunswick C&
Lakeland Regional Medical Center V& Eastside Medical Center Snellville C& Campus Brunswick C&
Lakeland V& Emory Johns Creek Hospital Johns Creek St. Joseph's Hospital Savannah B&
Lehigh Regional Medical Center V& Emory University Hospital Atlanta C&
Lehigh Acres V& Emory University Hospital Midtown C& St. Mary's Health Care System Athens Z&
Lower Keys Medical Center Key West Atlanta &C Z&
V& Fannin Regional Hospital Blue Ridge WellStar Kennestone Hospital Marietta Z&
South Bay Hospital Sun City Center &B Georgia Health Sciences Medical Center &C X&
B& Augusta HAWAII X&
South Lake Hospital Clermont B& Gordon Hospital Calhoun C& &C
B& Hamilton Medical Center Dalton Castle Medical Center Kailua &C
St. Joseph's Hospital Tampa B& Henry Medical Center Stockbridge C& C&
B& Houston Medical Center Warner Robins Kuakini Medical Center Honolulu &C
Town and Country Hospital Tampa &B John D. Archbold Memorial Hospital C& &C
&B Thomasville C& Maui Memorial Medical Center Wailuku &C
University of Miami Hospital Miami &B Mayo Clinic Health System in Waycross C&
&B Waycross C& Pali Momi Medical Center Aiea &C
West Florida Hospital Pensacola &B Memorial Health Savannah
&B North Fulton Regional Hospital Roswell C& Straub Clinic & Hospital Honolulu C&
Wuesthoff Medical Center—Melbourne &B Northside Hospital Atlanta
Melbourne &B Optim Medical Center—Tattnall Reidsville &C Queen's Medical Center Honolulu &C
Baptist Medical Center Jacksonville &B Phoebe North Albany &C
Capital Regional Medical Center &B Piedmont Fayette Hospital Fayetteville &C IDAHO
Tallahassee Piedmont Newnan Hospital Newnan &C &Z
Flagler Hospital Saint Augustine &B Redmond Regional Medical Center &C Kootenai Medical Center Coeur D'Alene &Z
Rome &C &Z
Florida Hospital Orlando &B Southern Regional Medical Center &C Portneuf Medical Center Pocatello &Z
Riverdale &C St. Luke's Regional Medical Center &Z
Gulf Coast Medical Center Fort Myers &B Spalding Regional Medical Center &C Boise &X
Halifax Health Medical Center of Daytona B& Griffin Northwest Specialty Hospital Post Falls &X
Beach Daytona Beach &B Stephens County Hospital Toccoa &C St. Luke's Magic Valley Medical Center
Health Central Ocoee Tanner Medical Center Carrollton Twin Falls &X
Holmes Regional Medical Center &B The Medical Center Columbus C& Bingham Memorial Hospital Blackfoot
Melbourne &B Tift Regional Medical Center Tifton &X
Kendall Regional Medical Center Miami Trinity Hospital of Augusta Augusta C& Cassia Regional Medical Center Burley &X
X& University Hospital Augusta Eastern Idaho Regional Medical Center &X
Largo Medical Center Largo Upson Regional Medical Center Thomaston C& Idaho Falls
Leesburg Regional Medical Center WellStar Cobb Hospital Austell C& Madison Memorial Hospital Rexburg
Leesburg West Georgia Health La Grange C&
Martin Health System Stuart Phoebe Putney Memorial Hospital &C Mountain View Hospital Idaho Falls
Memorial Hospital Jacksonville Albany &C Saint Alphonsus Medical Center—Nampa
Jacksonville Saint Joseph's Hospital of Atlanta &C Nampa
Memorial Regional Hospital Hollywood Atlanta C& Saint Alphonsus Regional Medical Center
South Georgia Medical Center Valdosta &C Boise
Morton Plant Hospital Clearwater &C St. Joseph Regional Medical Center
NCH Downtown Naples Hospital Lewiston
Naples &V St. Luke's Wood River Medical Center
North Florida Regional Medical Center Ketchum
Gainesville V& West Valley Medical Center Caldwell
Orlando Regional Medical Center
Orlando &V ILLINOIS
Palm Beach Gardens Medical Center
Palm Beach Gardens Alton Memorial Hospital Alton
Palmetto General Hospital Hialeah
Shands at the University of Florida Decatur Memorial Hospital Decatur
Gainesville Genesis Medical Center, Illini Campus
Tallahassee Memorial HealthCare Silvis
Tallahassee St. Margaret's Hospital Spring Valley
Tampa General Hospital Tampa
Trinity Rock Island Rock Island
GEORGIA
Adventist Hinsdale Hospital Hinsdale
Athens Regional Medical Center Athens Advocate Good Samaritan Hospital
Downers Grove
Advocate Good Shepherd Hospital
Barrington
Alexian Brothers Medical Center
Elk Grove Village
CGH Medical Center Sterling

Edward Hospital Naperville

september 2013 consumer reports 5

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Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating

ILLINOIS continued X& ILLINOIS continued C& ILLINOIS continued B&
X& B&
FHN Memorial Hospital Freeport X& NorthShore University Health System &C Memorial Medical Center Springfield &B
X& Skokie Hospital Skokie
Hammond-Henry Hospital Geneseo X& Northwest Community Hospital Arlington &C OSF Saint Francis Medical Center Peoria &Z
Heights &Z
Holy Cross Hospital Chicago &X Northwestern Memorial Hospital C& Saint Francis Hospital Evanston Z&
X& Chicago
Katherine Shaw Bethea Hospital Dixon &X OSF Saint Anthony Medical Center C& INDIANA Z&
Morris Hospital & Healthcare Centers &X Rockford
Morris &C OSF Saint Elizabeth Medical Center C& Community Heart and Vascular Hospital &Z
Northwestern Lake Forest Hospital C& Ottawa Indianapolis
Lake Forest C& OSF Saint James—John W. Albrecht Medical &C Indiana Orthopaedic Hospital Indianapolis &Z
Pekin Hospital Pekin Center Pontiac C& Indiana University Health Ball Memorial
C& OSF St. Joseph Medical Center Bloomington Hospital Muncie Z&
Rockford Memorial Hospital Rockford &C Indiana University Health Bloomington Z&
C& OSF St. Mary Medical Center Galesburg Hospital Bloomington &Z
Rush Oak Park Hospital Oak Park C& Our Lady of the Resurrection Medical Center C& Memorial Hospital and Health Care Center Z&
Advocate BroMenn Medical Center C& Chicago C& Jasper &X
Normal &C Palos Community Hospital Palos Heights C& &X
Advocate Condell Medical Center Libertyville C& Monroe Hospital Bloomington X&
Advocate Illinois Masonic Medical Center C& Passavant Area Hospital Jacksonville &C X&
Chicago &C Orthopaedic Hospital of Lutheran Health
Advocate Lutheran General Hospital &C Proctor Hospital Peoria &C Network Fort Wayne X&
Park Ridge &C Provena Covenant Medical Center &C Parkview Ortho Hospital Fort Wayne X&
Advocate South Suburban Hospital &C Urbana &C &X
Hazel Crest &C Provena Mercy Medical Center Aurora Parkview Hospital Randallia Fort Wayne &X
Advocate Trinity Hospital Chicago &C &C St. Vincent Heart Center of Indiana X&
Provena Saint Joseph Hospital Elgin Indianapolis &X
Anderson Hospital Maryville &C &C Community Hospital East Indianapolis &X
Provena St. Mary's Hospital Kankakee &C &C
Blessing Hospital Quincy &C Provena United Samaritans Medical Center &C Community Hospital South Indianapolis &C
Danville &C C&
Carle Foundation Hospital Urbana &C Resurrection Medical Center Chicago C& Dupont Hospital Fort Wayne C&
C& &C Elkhart General Healthcare System C&
Centegra Hospital—McHenry McHenry C& Riverside Medical Center Kankakee Elkhart
&C C& Franciscan St. Elizabeth Health—Lafayette C&
Centegra Hospital—Woodstock Woodstock C& Rush University Medical Center Chicago Central Lafayette C&
&C C& Hendricks Regional Health Danville C&
Central DuPage Hospital Winfield C& Rush-Copley Medical Center Aurora Memorial Hospital of South Bend
Crossroads Community Hospital Mount C& C& South Bend &C
Vernon Saint Anthony's Health Center Alton C& Physicians' Medical Center New Albany
Delnor Hospital Geneva C& C& C&
C& Saint Joseph Hospital Chicago Porter Regional Hospital Valparaiso
Elmhurst Memorial Hospital Elmhurst C& Saints Mary & Elizabeth Medical Center C& Saint Joseph Regional Medical Center— C&
Franciscan St. James Hospital and Health &C Chicago Plymouth Campus Plymouth
Centers Olympia Fields &C Sarah Bush Lincoln Health Center C& St. Vincent Carmel Hospital Carmel &C
Gateway Regional Medical Center &C Mattoon C&
Granite City &C Sherman Hospital Elgin C& Clark Memorial Hospital Jeffersonville C&
Gibson Area Hospital and Health Services C&
Gibson City C& Silver Cross Hospital New Lenox &C Columbus Regional Hospital Columbus &C
Good Samaritan Regional Health Center C& &C
Mount Vernon &C St. Alexius Medical Center Hoffman Estates Community Hospital Munster C&
Gottlieb Memorial Hospital Melrose Park &C St. Anthony's Memorial Hospital &C C&
Effingham Community Hospital North Indianapolis C&
Graham Hospital Canton St. Elizabeth's Hospital Belleville &C Community Hospital of Anderson and &C
Heartland Regional Medical Center Madison County Anderson
Marion St. John's Hospital Springfield &C Community Howard Regional Hospital &C
Herrin Hospital Herrin &C Kokomo
St. Mary's Hospital Decatur C& Deaconess Hospital Evansville
Illinois Valley Community Hospital Peru Floyd Memorial Hospital and Health
St. Mary's Hospital Streator &V Services New Albany
Ingalls Memorial Hospital Harvey Franciscan St. Anthony Health—Crown Point
Iroquois Memorial Hospital and Resident Swedish Covenant Hospital Chicago V& Crown Point
Home Watseka Franciscan St. Anthony Health—Michigan
Little Company of Mary Hospital and Health SwedishAmerican Hospital Rockford V& City Michigan City
Care Centers Evergreen Park University of Chicago Medical Center B& Franciscan St. Elizabeth Health—Crawfords-
Louis A. Weiss Memorial Hospital Chicago Chicago &B ville Crawfordsville
University of Illinois Hospital & Health &B Franciscan St. Elizabeth Health—Lafayette
Loyola University Medical Center Maywood Sciences System Chicago &B East Lafayette
Vista Medical Center East Waukegan Franciscan St. Francis Health—Indianapolis
MacNeal Hospital Berwyn Indianapolis
West Suburban Medical Center Oak Park Franciscan St. Francis Health—Mooresville
McDonough District Hospital Macomb Mooresville
Westlake Hospital Melrose Park Franciscan St. Margaret Health—Hammond
Memorial Hospital of Carbondale Carbondale Adventist La Grange Memorial Hospital Hammond
Mercy Hospital and Medical Center La Grange Good Samaritan Hospital Vincennes
Chicago Provena Saint Joseph Medical Center
Methodist Medical Center of Illinois Joliet Hancock Regional Hospital Greenfield
Peoria St. Mary's Hospital Centralia Indiana University Health Arnett Hospital
MetroSouth Medical Center Blue Island Lafayette
Advocate Christ Medical Center Oak Lawn Indiana University Health Goshen Hospital
Mount Sinai Hospital Chicago Goshen
NorthShore University Health System Galesburg Cottage Hospital Galesburg
Evanston Hospital Evanston
Kishwaukee Community Hospital DeKalb

Memorial Hospital Belleville

6 consumer reports september 2013

Better      Worse

5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating

INDIANA continued &C IOWA continued C& KENTUCKY &Z
C& Z&
Indiana University Health La Porte Hospital &C Mary Greeley Medical Center Ames &C Flaget Memorial Hospital Bardstown
La Porte X&
Indiana University Health North Hospital &C Mercy Iowa City Iowa City C& Saint Joseph East Lexington
Carmel &X
Indiana University Health University &C Mercy Medical Center—Clinton Clinton C& Meadowview Regional Medical Center X&
Hospital Indianapolis C& Mercy Medical Center—Des Moines &C Maysville C&
Indiana University Health West Hospital C& Des Moines &C &C
Avon C& Skiff Medical Center Newton C& Saint Joseph Hospital Lexington &C
King's Daughters' Health Madison &C St. Claire Regional Medical Center &C
&C Spencer Hospital Spencer &C Morehead
Kosciusko Community Hospital Warsaw C& Baptist Health Corbin Corbin &C
&C St. Luke's Health System, Inc. Sioux City &C
Lutheran Hospital of Indiana Fort Wayne C& Baptist Health Madisonville Madisonville &C
C& St. Luke's Hospital Cedar Rapids V&
Major Hospital Shelbyville C& Trinity Regional Medical Center B& Baptist Health Paducah Paducah &C
C& Fort Dodge B& C&
Marion General Hospital Marion C& University of Iowa Hospitals and Clinics B& Baptist Health Richmond Richmond
C& Iowa City Ephraim McDowell Regional Medical Center &C
Methodist Hospitals Gary C& Jennie Edmundson Hospital Council Bluffs &B Danville C&
Reid Hospital and Health Care Services &C Frankfort Regional Medical Center C&
Richmond Great River Medical Center West Burlington &Z Frankfort C&
Riverview Hospital Noblesville &C C&
Saint Joseph Regional Medical Center &C Iowa Lutheran Hospital Des Moines Z& Hardin Memorial Hospital Elizabethtown C&
Mishawaka &C Hazard ARH Regional Medical Center C&
Schneck Medical Center Seymour &C Iowa Methodist Medical Center Des Moines Z& Hazard C&
&V Mercy Medical Center—Cedar Rapids &Z Jackson Purchase Medical Center C&
St. Catherine Hospital East Chicago &V Cedar Rapids Mayfield C&
&Z Jennie Stuart Medical Center Hopkinsville C&
St. Joseph Hospital Fort Wayne &V KANSAS C&
St. Joseph Hospital and Health Center Z& Jewish Hospital—Shelbyville Shelbyville
Kokomo &V Heartland Surgical Specialty Hospital Z& C&
St. Mary Medical Center Hobart &B Overland Park X& King's Daughters Medical Center Ashland
St. Mary's Medical Center of Evansville B& Kansas City Orthopaedic Institute X& C&
Evansville Leawood Lourdes Hospital Paducah
St. Vincent Anderson Regional Hospital Z& Kansas Medical Center Andover &X V&
Anderson Z& Our Lady of Bellefonte Hospital Ashland V&
Terre Haute Regional Hospital Terre Haute X& Kansas Spine Hospital Wichita &X Owensboro Medical Health System
X& Kansas Surgery and Recovery Center Owensboro V&
Union Hospital Terre Haute X& Wichita C& Pikeville Medical Center Pikeville
Saint Luke's South Hospital Overland Park V&
Witham Memorial Hospital Lebanon X& C& Saint Joseph—London London
Summit Surgical, LLC Hutchinson &V
Henry County Hospital New Castle X& &C St. Elizabeth Edgewood Edgewood &B
Indiana University Health Tipton Hospital Great Bend Regional Hospital Great Bend &C
Tipton X& C& St. Elizabeth Fort Thomas Fort Thomas &B
St. Vincent Indianapolis Hospital X& Salina Surgical Hospital Salina &C
Indianapolis &C Shawnee Mission Medical Center C& Taylor Regional Hospital Campbellsville B&
The Heart Hospital at Deaconess Gateway &C Shawnee Mission &C TriStar Greenview Regional Hospital
Newburgh &C Stormont-Vail HealthCare Topeka C& Bowling Green
Dearborn County Hospital Lawrenceburg &C Coffeyville Regional Medical Center C& Twin Lakes Regional Medical Center
&C Coffeyville &C Leitchfield
Kentuckiana Medical Center Clarksville &C Hutchinson Regional Medical Center C& Baptist Health Lexington Lexington
Hutchinson
IOWA Kansas Heart Hospital Wichita C& Baptist Health Louisville Louisville
Medical Center at Bowling Green
Mercy Medical Center—North Iowa Labette Health Parsons C& Bowling Green
Mason City &C Murray-Calloway County Hospital
Trinity Bettendorf Bettendorf Lawrence Memorial Hospital Lawrence &C Murray
Iowa Specialty Hospital—Clarion C& Norton Hospital Louisville
Clarion Menorah Medical Center Overland Park V&
Mahaska Health Partnership Oskaloosa Jewish Hospital Louisville
Marshalltown Medical & Surgical Center Mercy Regional Health Center Manhattan V& Lake Cumberland Regional Hospital
Marshalltown Somerset
Mercy Medical Center—Dubuque Olathe Medical Center Olathe &B
Dubuque &B Saint Joseph Mount Sterling Mount Sterling
Mercy Medical Center—Sioux City Pratt Regional Medical Center Pratt B&
Sioux City T.J. Samson Community Hospital &B
Ottumwa Regional Health Center Providence Medical Center Kansas City Glasgow
Ottumwa University of Kentucky Albert B. Chandler &B
St. Anthony Regional Hospital Carroll Salina Regional Health Center Salina Hospital Lexington &B
Alegent Creighton Health Mercy Hospital University of Louisville Hospital Louisville
Council Bluffs St. Francis Health Center Topeka &Z
Allen Memorial Hospital Waterloo The University of Kansas Hospital LOUISIANA &Z
Kansas City Z&
Covenant Medical Center Waterloo Via Christi Hospital in Pittsburg Pittsburg Heart Hospital of Lafayette Lafayette Z&
Louisiana Heart Hospital Lacombe &X
Finley Hospital Dubuque Via Christi Hospital on St. Francis Wichita Ochsner Medical Center New Orleans &X
Genesis Medical Center—Davenport P & S Surgical Hospital Monroe
Davenport Wesley Medical Center Wichita CHRISTUS Schumpert Medical Center
Lakes Regional Healthcare Spirit Lake Shreveport
Western Plains Medical Complex Dodge City Central Louisiana Surgical Hospital
Alexandria
Hays Medical Center Hays
Overland Park Regional Medical Center
Overland Park
Newman Regional Health Emporia

Newton Medical Center Newton

St. Catherine Hospital Garden City

september 2013 consumer reports 7

Better      Worse

5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating
MAINE continued
LOUISIANA continued X& C& MARYLAND continued C&
X& Aroostook Medical Center Presque Isle &C &C
Green Clinic Surgical Hospital Ruston X& Central Maine Medical Center Lewiston &C MedStar Montgomery Medical Center Olney C&
X& Eastern Maine Medical Center Bangor &C Meritus Medical Center Hagerstown C&
Iberia Medical Center New Iberia C& Henrietta D. Goodall Hospital Sanford &C Northwest Hospital Randallstown &C
Ochsner Medical Center—Baton Rouge C& Inland Hospital Waterville C& Prince George's Hospital Center Cheverly C&
Baton Rouge Maine Coast Memorial Hospital C& Saint Agnes Hospital Baltimore &C
Specialists Hospital—Shreveport Shreveport C& Ellsworth C& Shady Grove Adventist Hospital Rockville C&
C& Maine Medical Center Portland C& Union Hospital Elkton
American Legion Hospital Crowley &C MaineGeneral Medical Center—Waterville C& Upper Chesapeake Medical Center Bel Air C&
CHRISTUS St. Frances Cabrini Hospital &C Campus Waterville C&
Alexandria Mayo Regional Hospital Dover-Foxcroft C& Western Maryland Regional Medical Center &V
CHRISTUS St. Patrick Hospital of Lake &C Mid Coast Hospital Brunswick C& Cumberland &V
Charles Lake Charles Pen Bay Medical Center Rockport V&
Dauterive Hospital New Iberia &C Southern Maine Medical Center &V Civista Health La Plata &V
C& Biddeford &V Sinai Hospital of Baltimore Baltimore
East Jefferson General Hospital Metairie C& St. Joseph Hospital Bangor &B University of Maryland St. Joseph Medical B&
Glenwood Regional Medical Center C& Franklin Memorial Hospital Farmington Center Towson
West Monroe C& Miles Memorial Hospital Damariscotta &Z Chester River Health System Chestertown B&
Jennings American Legion Hospital C& York Hospital York &Z Johns Hopkins Bayview Medical Center
Jennings C& Mercy Hospital of Portland Portland Baltimore Z&
Lafayette Surgical Specialty Hospital Z& Z&
Lafayette &C MARYLAND MASSACHUSETTS X&
Lake Charles Memorial Hospital Lake Charles &C Z& X&
&C Anne Arundel Medical Center Annapolis Carney Hospital Boston X&
Lane Regional Medical Center Zachary &C Carroll Hospital Center Westminster Z& Cooley Dickinson Hospital Northampton X&
&C Baystate Franklin Medical Center X&
Minden Medical Center Minden Greater Baltimore Medical Center Z& Greenfield &X
&C Baltimore Z& Baystate Medical Center Springfield &X
Ochsner Baptist Medical Center New Orleans &C &Z Falmouth Hospital Falmouth &C
&C MedStar Union Memorial Hospital Holy Family Hospital and Medical Center &C
Ochsner Medical Center—Kenner Kenner &C Baltimore &Z Methuen
Opelousas General Health System &C Mercy Medical Center Springfield C&
Opelousas &C Memorial Hospital at Easton Maryland &X Newton-Wellesley Hospital
Our Lady of Lourdes Regional Medical &C Easton &X Newton Lower Falls &C
Center Lafayette &C &X UMass Memorial Medical Center Worcester C&
Slidell Memorial Hospital Slidell &C Mercy Medical Center Baltimore X& Anna Jaques Hospital Newburyport
Peninsula Regional Medical Center Beth Israel Deaconess Hospital—Milton Milton C&
Southern Surgical Hospital Slidell &V Salisbury &X Beth Israel Deaconess Medical Center
&V Suburban Hospital Bethesda Boston C&
St. Tammany Parish Hospital Covington &V &X Beverly Hospital Beverly C&
The NeuroMedical Center Surgical Hospital Washington Adventist Hospital &X C&
Baton Rouge &V Takoma Park &C Boston Medical Center Boston C&
Thibodaux Regional Medical Center &C &C
Thibodaux &V Frederick Memorial Hospital Frederick &C Brigham and Women's Faulkner Hospital &C
Touro Infirmary New Orleans Garrett County Memorial Hospital C& Boston &C
V& Oakland C& Cape Cod Hospital Hyannis &C
Tulane Medical Center New Orleans B& Harford Memorial Hospital Havre De Grace C& Emerson Hospital Concord &C
B& Kernan Orthopaedics and Rehabilitation C& Good Samaritan Medical Center Brockton
WK Bossier Health Center Bossier City Baltimore C& Hallmark Health System Melrose &C
West Calcasieu Cameron Hospital &B &C Health Alliance Hospitals Leominster
Sulphur MedStar Franklin Square Medical Center &C Heywood Hospital Gardner &C
West Jefferson Medical Center Marrero B& Baltimore Holyoke Medical Center Holyoke &C
&B Jordan Hospital Plymouth &C
Willis-Knighton Medical Center Shreveport MedStar St. Mary's Hospital Leonardtown
&X University of Maryland Medical Center Lowell General Hospital Lowell C&
Woman's Hospital Baton Rouge Baltimore
Women and Children's Hospital Atlantic General Hospital Berlin Massachusetts Eye and Ear Infirmary C&
Lake Charles Baltimore Washington Medical Center Boston &C
Baton Rouge General Medical Center Glen Burnie
Baton Rouge Calvert Memorial Hospital Prince Frederick Merrimack Valley Hospital Haverhill &C
LSU Health Sciences Center Shreveport Doctors Community Hospital Lanham MetroWest Medical Center Framingham
Lafayette General Medical Center Fort Washington Medical Center Milford Regional Medical Center Milford
Lafayette Fort Washington
Lakeview Regional Medical Center Holy Cross Hospital Silver Spring Morton Hospital and Medical Center
Covington Howard County General Hospital Taunton
Northern Louisiana Medical Center Columbia
Ruston Johns Hopkins Hospital Baltimore Mount Auburn Hospital Cambridge
Rapides Regional Medical Center MedStar Good Samaritan Hospital New England Baptist Hospital Boston
Alexandria Baltimore North Adams Regional Hospital
North Oaks Medical Center Hammond MedStar Harbor Hospital Baltimore North Adams
Our Lady of the Lake Regional Medical
Center Baton Rouge
Regional Medical Center of Acadiana
Lafayette

St. Francis Medical Center Monroe

Terrebonne General Medical Center Houma

MAINE

St. Mary's Regional Medical Center
Lewiston

8 consumer reports september 2013

Better      Worse

5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating

MASSACHUSETTS continued C& MICHIGAN continued C& MICHIGAN continued &C
C& &C &C
North Shore Medical Center Salem C& Detroit Receiving Hospital/University &C University of Michigan Hospitals and Health C&
Norwood Hospital Norwood C& Health Center Detroit Centers Ann Arbor &C
Quincy Medical Center Quincy &C Garden City Hospital Garden City C& War Memorial Hospital Sault Sainte Marie V&
Saint Vincent Hospital Worcester Genesys Regional Medical Center &C West Branch Regional Medical Center &V
Saints Medical Center Lowell &C Grand Blanc C& West Branch V&
Signature Healthcare Brockton Hospital Harper University Hospital/Hutzel Women's West Shore Medical Center Manistee &V
Brockton &C Hospital Detroit &C Botsford Hospital Farmington Hills
South Shore Hospital South Weymouth &C Henry Ford Hospital Detroit DMC Huron Valley-Sinai Hospital Commerce B&
St. Elizabeth's Medical Center Brighton C& Henry Ford Macomb Hospitals Clinton &C Township
C& Township C& Oakwood Annapolis Hospital Wayne B&
Sturdy Memorial Hospital Attleboro Henry Ford West Bloomfield Hospital C& St. John Hospital and Medical Center &B
&C West Bloomfield C& Detroit B&
Tufts Medical Center Boston Henry Ford Wyandotte Hospital C& Beaumont Hospital—Royal Oak B&
UMass Memorial—Marlborough Hospital C& Wyandotte &C Royal Oak B&
Marlborough V& Holland Hospital Holland &C Beaumont Hospital—Grosse Pointe
Winchester Hospital Winchester &V Karmanos Cancer Center Detroit &C Grosse Pointe &Z
Berkshire Medical Center Pittsfield &V Marquette General Health System &C Hurley Medical Center Flint
Lawrence General Hospital Lawrence B& Marquette &C Munson Medical Center Traverse City Z&
Saint Anne's Hospital Fall River McLaren Bay Region Bay City &C Oakwood Hospital & Medical Center— &Z
Brigham and Women's Hospital Boston B& &C Dearborn Dearborn Z&
Lahey Hospital & Medical Center, Burlington McLaren Central Michigan Mount Pleasant Sparrow Hospital Lansing Z&
Burlington B& &C Z&
Massachusetts General Hospital McLaren Flint Flint MINNESOTA &Z
Boston B& McLaren Greater Lansing Lansing &C
Southcoast Hospitals Group Fall River &C Abbott Northwestern Hospital Z&
Z& McLaren Lapeer Region Lapeer Minneapolis
MICHIGAN Z& C& Z&
McLaren Macomb Mount Clemens Douglas County Hospital Alexandria &Z
Beaumont Hospital—Troy Troy &Z McLaren Northern Michigan Petoskey C& Essentia Health St. Joseph's Medical Center &Z
Bell Hospital Ishpeming McLaren Oakland Pontiac C& Brainerd Z&
Lakeland Regional Medical Center—St. &Z C& Fairview Ridges Hospital Burnsville &Z
Joseph Saint Joseph &Z Mecosta County Medical Center C& Fairview Southdale Hospital Edina Z&
Metro Health Hospital Wyoming &Z Big Rapids Lake Region Healthcare Fergus Falls X&
ProMedica Bixby Hospital Adrian C& Lakeview Hospital Stillwater
Scheurer Hospital Pigeon &Z Memorial Healthcare Owosso &X
St. Joseph Mercy Livingston Hospital Memorial Medical Center of West Michigan C& Mayo Clinic Health System in Albert Lea
Howell &X Ludington C& Albert Lea &X
Dickinson County Healthcare System Mercy Health Partners, Hackley Campus &C
Iron Mountain X& Muskegon &C Mercy Hospital Coon Rapids &X
Hillsdale Community Health Center Mercy Health Partners, Mercy Campus &C Regions Hospital Saint Paul
Hillsdale X& Muskegon &C Rice Memorial Hospital Willmar X&
Huron Medical Center Bad Axe X& Mercy Hospital Cadillac Cadillac &C Ridgeview Medical Center Waconia &X
Oaklawn Hospital Marshall X& Mercy Hospital Grayling Grayling Sanford Bemidji Medical Center Bemidji &X
Otsego Memorial Hospital Gaylord X& Mercy Memorial Hospital System C& St. Francis Regional Medical Center X&
Pennock Hospital Hastings X& Monroe Shakopee &X
Portage Health Hancock &X MidMichigan Medical Center—Gratiot &C District One Hospital Faribault X&
Providence Hospital Southfield &X Alma &C X&
Saint Mary's Health Care Grand Rapids X& &C Essentia Health St. Mary's Hospital—Detroit &X
St. Joseph Mercy Port Huron Port Huron C& MidMichigan Medical Center—Midland &C Lakes Detroit Lakes &X
Allegan General Hospital Allegan &C Midland &C
Allegiance Health Jackson C& Oakwood Heritage Hospital Taylor C& Grand Itasca Clinic and Hospital
Alpena Regional Medical Center Alpena Oakwood Southshore Medical Center Grand Rapids
Trenton
Borgess Medical Center Kalamazoo &C Port Huron Hospital Port Huron Mayo Clinic Health System in Red Wing
ProMedica Herrick Hospital Tecumseh Red Wing
Bronson Battle Creek Battle Creek C& Sinai-Grace Hospital Detroit
Bronson Methodist Hospital Kalamazoo C& Spectrum Health—Grand Rapids New Ulm Medical Center New Ulm
Chelsea Community Hospital Chelsea C& Grand Rapids North Memorial Medical Center
Community Health Center of Branch County Spectrum Health Gerber Memorial Robbinsdale
Coldwater &C Fremont Northfield Hospital Northfield
Covenant Medical Center Saginaw St. John Macomb-Oakland Hospital Park Nicollet Methodist Hospital
Crittenton Hospital Medical Center &C Warren Saint Louis Park
Rochester St. Joseph Health System Tawas City Regina Medical Center Hastings
C& St. Joseph Mercy Hospital Ypsilanti Rochester Methodist Hospital Rochester
St. Joseph Mercy Oakland Pontiac St. Gabriel's Hospital Little Falls
St. Mary Mercy Hospital Livonia St. John's Hospital Saint Paul
St. Mary's of Michigan Saginaw United Hospital Saint Paul

september 2013 consumer reports 9

Better      Worse

5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating

MINNESOTA continued X& MISSISSIPPI continued C& MISSOURI continued C&
&X
Unity Hospital Fridley X& Southwest Mississippi Regional Medical C& Poplar Bluff Regional Medical Center &C
&C Center McComb Poplar Bluff C&
Winona Health Winona &C University Hospitals and Health System, V& Research Medical Center Kansas City &C
C& University of Mississippi Medical Center &V SSM DePaul Health Center Bridgeton C&
Woodwinds Health Campus Woodbury Jackson &V SSM St. Clare Health Center Fenton C&
C& Anderson Regional Medical Center &V SSM St. Joseph Health Center Saint Charles C&
Buffalo Hospital Buffalo &C Meridian &B SSM St. Joseph Hospital West Lake Saint Louis &C
Biloxi Regional Medical Center Biloxi B& SSM St. Mary's Health Center Saint Louis &C
Cambridge Medical Center Cambridge C& B& Saint Francis Medical Center Cape Girardeau
C& River Oaks Hospital Flowood B& Saint Louis University Hospital Saint Louis &C
Cuyuna Regional Medical Center &C B&
Crosby Rush Foundation Hospital Meridian &B Saint Luke's Hospital of Kansas City &C
C& Baptist Memorial Hospital—Desoto &B Kansas City &C
Essentia Health—Virginia Virginia Southaven &B &C
&C Forrest General Hospital Hattiesburg Southeast Hospital Cape Girardeau &C
Fairview Lakes Health Services &C Z& St. Joseph Medical Center Kansas City
Wyoming &C Garden Park Medical Center Gulfport St. Mary's Medical Center Blue Springs &C
Hennepin County Medical Center &C Z& St. Mary's Health Center Jefferson City
Minneapolis &C Memorial Hospital at Gulfport Gulfport Truman Medical Center—Lakewood &C
&C X& Kansas City
Hutchinson Health Hutchinson C& OCH Regional Medical Center Starkville &X University of Missouri Hospitals and Clinics &C
Mayo Clinic—Saint Marys Hospital C& &X Columbia &V
Rochester V& Singing River Health System Pascagoula X& Women's and Children's Hospital Columbia
Mayo Clinic Health System in Mankato St. Dominic-Jackson Memorial Hospital Barnes-Jewish Hospital Saint Louis &V
Mankato &V Jackson X& Barnes-Jewish St. Peters Hospital Saint
Mayo Clinic Health System in New Prague Wesley Medical Center Hattiesburg &X Peters V&
New Prague B& &C Mercy Hospital St. Louis Saint Louis V&
Olmsted Medical Center Rochester MISSOURI St. Luke's Hospital Chesterfield
B& C& Western Missouri Medical Center V&
Owatonna Hospital Owatonna Boone Hospital Center Columbia Warrensburg
B& Saint Luke's North Hospital—Barry Road C& Des Peres Hospital Saint Louis B&
Riverwood Healthcare Center Aitkin Kansas City Lake Regional Health System Osage Beach B&
C& Hannibal Regional Hospital Hannibal C& St. Anthony's Medical Center Saint Louis B&
St. Cloud Hospital Saint Cloud &C C&
St. Joseph's Area Health Services Lester E. Cox Medical Centers Springfield &C MONTANA Z&
Park Rapids &C &C Z&
St. Joseph's Hospital Saint Paul Mercy Hospital Washington Washington C& Billings Clinic Billings Z&
C& Missouri Baptist Medical Center &C Great Falls Clinic Medical Center Great Falls Z&
St. Luke's Hospital Duluth C& Saint Louis &C Kalispell Regional Medical Center Kalispell Z&
Essentia Health St. Mary's Medical Center C& Progress West HealthCare Center St. Patrick Hospital Missoula X&
Duluth C& Saint Charles &C St. Vincent Healthcare Billings X&
Mayo Clinic Health System in Fairmont C& Saint Luke's East Hospital Lee's Summit Benefis Hospitals Great Falls X&
Fairmont C& C& Bozeman Deaconess Hospital Bozeman C&
Mayo Clinic Health System in Austin C& Audrain Medical Center Mexico The HealthCenter Kalispell C&
Austin C& Barnes-Jewish West County Hospital &C Community Medical Center Missoula C&
Sanford Medical Center Thief River Falls &C Saint Louis &C Marcus Daly Memorial Hospital Hamilton C&
Thief River Falls C& C& North Valley Hospital Whitefish C&
C& Belton Regional Medical Center Belton C& St. James Healthcare Butte
University of Minnesota Medical Center, &C &C St. Peter's Hospital Helena &Z
Fairview Minneapolis Bothwell Regional Health Center &C &Z
Sedalia C& NEBRASKA &Z
MISSISSIPPI Capital Region Medical Center Jefferson City C& &Z
Lincoln Surgical Hospital Lincoln Z&
Baptist Memorial Hospital—Golden Triangle Centerpoint Medical Center Independence C& Mary Lanning Healthcare Hastings
Columbus Midwest Surgical Hospital Omaha &Z
Baptist Memorial Hospital—North Christian Hospital Saint Louis &C Nebraska Heart Hospital Lincoln
Mississippi Oxford Nebraska Orthopaedic Hospital Omaha &X
Baptist Memorial Hospital—Union County Citizens Memorial Hospital Bolivar &C Saint Elizabeth Regional Medical Center X&
New Albany Lincoln
Central Mississippi Medical Center Cox Medical Center Branson Branson Columbus Community Hospital Columbus &C
Jackson Fremont Area Medical Center Fremont
Crossgates River Oaks Hospital Brandon Freeman Hospital West Joplin Alegent Creighton Health Bergan Mercy
Golden Valley Memorial Healthcare Medical Center Omaha
Delta Regional Medical Center Greenville Clinton
Gilmore Memorial Regional Medical Center Heartland Regional Medical Center
Amory Saint Joseph
Greenwood Leflore Hospital Greenwood
King's Daughters Medical Center Lee's Summit Medical Center Lee's Summit
Brookhaven
Magnolia Regional Health Center Liberty Hospital Liberty
Corinth
Mississippi Baptist Medical Center Mercy Hospital Jefferson Crystal City
Jackson
Natchez Regional Medical Center Mercy Hospital Joplin Joplin
Natchez
North Mississippi Medical Center—Tupelo Mercy Hospital Lebanon Lebanon
Tupelo
River Region Medical Center Vicksburg Mercy Hospital Springfield Springfield
South Central Regional Medical Center
Laurel Missouri Delta Medical Center Sikeston

North Kansas City Hospital North Kansas City
Northeast Regional Medical Center
Kirksville
Ozarks Medical Center West Plains

Phelps County Regional Medical Center
Rolla

10 consumer reports september 2013

Better      Worse

5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating

NEBRASKA continued C& NEW HAMPSHIRE continued &C NEW JERSEY continued C&
C& &C
Alegent Creighton Health Immanuel Medical C& Elliot Hospital Manchester &C Somerset Medical Center Somerville
Center Omaha South Jersey Healthcare—Elmer Hospital &C
Alegent Creighton Health Lakeside Hospital C& Lakes Region General Hospital Laconia &C Elmer
Omaha South Jersey Healthcare—Regional Medical C&
Alegent Creighton Health Midlands Hospital &C Littleton Regional Hospital Littleton C& Center Vineland
Papillion C& Southern Ocean Medical Center C&
Alegent Creighton Health—Creighton &C Monadnock Community Hospital C& Manahawkin
University Medical Center Omaha &C Peterborough C& St. Luke's Hospital—Warren Campus C&
Bryan Medical Center Lincoln C& C& Phillipsburg
C& Parkland Medical Center Derry B& Trinitas Regional Medical Center C&
Community Hospital McCook C& Elizabeth
&C Southern New Hampshire Medical Center &X Underwood-Memorial Hospital C&
Faith Regional Health Services Norfolk C& Nashua Woodbury
C& &X University Medical Center of Princeton at C&
Good Samaritan Hospital Kearney C& St. Joseph Hospital Nashua &X Plainsboro Plainsboro
Great Plains Regional Medical Center North X& University of Medicine and Dentistry C&
Platte &Z Wentworth-Douglass Hospital Dover C& of New Jersey—University Hospital C&
Nebraska Medical Center Omaha X& Portsmouth Regional Hospital &C Newark V&
Portsmouth &C Valley Hospital Ridgewood &V
Nebraska Methodist Hospital Omaha X& C& &B
NEW JERSEY Virtua Memorial Mount Holly &B
Nebraska Spine Hospital Omaha &C C& &B
Hackensack University Medical Center C& Our Lady of Lourdes Medical Center Camden &B
Regional West Medical Center Scottsbluff C& Hackensack &C &B
&C Hackensack University Medical Center &C St. Mary's Hospital Passaic &B
Saint Francis Medical Center Grand Island C& Mountainside Montclair &C &B
C& Ocean Medical Center Brick Township C& Cooper Health System Camden &B
NEVADA C& C& B&
C& Riverview Medical Center Red Bank C& Englewood Hospital and Medical Center B&
Sierra Surgery Hospital Carson City AtlantiCare Regional Medical Center Englewood
Renown South Meadows Medical Center &C Atlantic City C& B&
Reno Bayonne Medical Center Bayonne C& Holy Name Medical Center Teaneck
Saint Mary's Regional Medical Center C& &C B&
Reno Bayshore Community Hospital Holmdel JFK Medical Center Edison B&
Carson Tahoe Regional Healthcare &C Cape Regional Medical Center &C
Carson City Cape May Court House Raritan Bay Medical Center Perth Amboy Z&
Desert Springs Hospital Medical Center &C Capital Health Medical Center—Hopewell &C Robert Wood Johnson University Hospital X&
Las Vegas Pennington New Brunswick C&
Mesa View Regional Hospital Mesquite &C Capital Health Regional Medical Center Trenton &C Saint Michael's Medical Center Newark
C& Saint Peter's University Hospital C&
North Vista Hospital North Las Vegas &V CentraState Healthcare System Freehold &C New Brunswick
&V C& Shore Medical Center Somers Point &C
Northern Nevada Medical Center Sparks V& Chilton Hospital Pompton Plains C& &C
V& C& St. Francis Medical Center Trenton &C
Renown Regional Medical Center Reno Christ Hospital Jersey City C& &C
Southern Hills Hospital and Medical Center Z& &C St. Joseph's Regional Medical Center &C
Las Vegas &X Clara Maass Medical Center Belleville &C Paterson &C
Spring Valley Hospital Medical Center C& C& &C
Las Vegas C& Community Medical Center Toms River Virtua Berlin Berlin &C
St. Rose Dominican Hospitals—San Martin &C Deborah Heart and Lung Center &C &C
Campus Las Vegas &C Browns Mills &C Virtua Voorhees Voorhees C&
St. Rose Dominican Hospitals—Siena &C Hackettstown Regional Medical Center C& &C
Campus Henderson Hackettstown NEW MEXICO &C
Summerlin Hospital Medical Center Hunterdon Medical Center Flemington
Las Vegas Jersey Shore University Medical Center Presbyterian Hospital Albuquerque
Sunrise Hospital and Medical Center Neptune
Las Vegas Kennedy Memorial Hospitals—University Carlsbad Medical Center Carlsbad
University Medical Center Las Vegas Medical Center Cherry Hill Christus St. Vincent Regional Medical Center
Centennial Hills Hospital Medical Center LibertyHealth—Jersey City Medical Center Santa Fe
Las Vegas Jersey City Eastern New Mexico Medical Center
MountainView Hospital Las Vegas Lourdes Medical Center of Burlington Roswell
County Willingboro Gerald Champion Regional Medical Center
St. Rose Dominican Hospitals—Rose de Lima Memorial Hospital of Salem County Alamogordo
Campus Henderson Salem Gila Regional Medical Center Silver City
Monmouth Medical Center Long Branch
Valley Hospital Medical Center Las Vegas Lovelace Medical Center Albuquerque
Morristown Medical Center Morristown
NEW HAMPSHIRE Newark Beth Israel Medical Center Lovelace Regional Hospital Roswell
Newark
Exeter Hospital Exeter Newton Medical Center Newton Lovelace Westside Hospital Albuquerque

Frisbie Memorial Hospital Rochester Overlook Medical Center Summit Lovelace Women's Hospital Albuquerque
Alice Peck Day Memorial Hospital
Lebanon Palisades Medical Center North Bergen Memorial Medical Center Las Cruces
Catholic Medical Center Manchester Robert Wood Johnson University Hospital MountainView Regional Medical Center
Rahway Rahway Las Cruces
Cheshire Medical Center Keene Robert Wood Johnson University Hospital at Plains Regional Medical Center Clovis
Hamilton Hamilton Rehoboth McKinley Christian Health Care
Concord Hospital Concord Saint Barnabas Medical Center Livingston Services Gallup

Dartmouth-Hitchcock Medical Center Saint Clare's Health System Denville San Juan Regional Medical Center Farmington
Lebanon
University of New Mexico Hospitals
Albuquerque

september 2013 consumer reports 11

Better      Worse

5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating

NEW YORK &Z NEW YORK continued C& NEW YORK continued V&
Z& &C V&
Kenmore Mercy Hospital Kenmore &Z North Shore University Hospital &C St. Joseph's Hospital Health Center &V
Manhasset C& Syracuse B&
Mount Sinai Hospital New York Z& Northern Dutchess Hospital Rhinebeck C& Unity Hospital Rochester B&
Woman's Christian Association Hospital &B
NYU Langone Medical Center New York &X Nyack Hospital Nyack &C Jamestown &B
&X Albany Medical Center Albany B&
New York-Presbyterian Hospital &C Olean General Hospital Olean &C &B
New York C& Our Lady of Lourdes Memorial Hospital &C Beth Israel Medical Center New York B&
&C Binghamton &C &B
Highland Hospital of Rochester Rochester &C &C Canton-Potsdam Hospital Potsdam B&
Phelps Memorial Hospital Center Flushing Hospital Medical Center B&
St. John's Riverside Hospital Yonkers &C Sleepy Hollow &C Flushing &B
&C Glen Cove Hospital Glen Cove B&
Adirondack Medical Center Saranac Lake C& Rochester General Hospital Rochester &C Health Alliance Hospital—Mary's Avenue B&
&C Campus Kingston B&
Albany Memorial Hospital Albany C& Rome Memorial Hospital Rome C& Hospital for Special Surgery New York
John T. Mather Memorial Hospital &B
Arnot Ogden Medical Center Elmira C& Roswell Park Cancer Institute Buffalo C& Port Jefferson B&
C& SUNY Downstate Medical Center University Lutheran Medical Center Brooklyn B&
Auburn Community Hospital Auburn &C Hospital Brooklyn C&
Aurelia Osborn Fox Memorial Hospital Saint Francis Hospital and Health Centers &C Mercy Hospital Buffalo &Z
Oneonta C& Poughkeepsie C&
Bassett Medical Center Cooperstown Samaritan Hospital Troy C& Plainview Hospital Plainview &Z
Brookhaven Memorial Hospital Medical C& &C
Center Patchogue Samaritan Medical Center Watertown C& Putnam Hospital Center Carmel X&
Brooks Memorial Hospital Dunkirk &C C&
Champlain Valley Physicians Hospital Saratoga Hospital Saratoga Springs &C St. Charles Hospital Port Jefferson X&
Medical Center Plattsburgh &C Sisters of Charity Hospital of Buffalo &C St. Luke's-Roosevelt Hospital Center X&
Chenango Memorial Hospital Norwich Buffalo &C New York X&
Claxton-Hepburn Medical Center C& Sound Shore Medical Center of Westchester &C United Health Services Hospitals— X&
Ogdensburg C& New Rochelle C& Binghamton Binghamton
Clifton Springs Hospital and Clinic C& South Nassau Communities Hospital C& White Plains Hospital Center White Plains &C
Clifton Springs C& Oceanside &C
Columbia Memorial Hospital Hudson &C Southampton Hospital Southampton C& Winthrop-University Hospital Mineola C&
Community Memorial Hospital &C C&
Hamilton C& Southside Hospital Bay Shore &C NORTH CAROLINA C&
Corning Hospital Corning C& St. Catherine of Siena Medical Center C&
&C Smithtown C& Margaret R. Pardee Memorial Hospital &C
Crouse Hospital Syracuse C& St. Elizabeth Medical Center Utica C& Hendersonville C&
C& North Carolina Specialty Hospital &C
Ellis Hospital Schenectady &C St. Francis Hospital Roslyn C& Durham &C
V& Halifax Regional Medical Center &C
Erie County Medical Center Buffalo C& St. Joseph Hospital Bethpage V& Roanoke Rapids
&V Presbyterian Hospital Huntersville &C
F.F. Thompson Hospital Canandaigua &C St. Joseph's Hospital Elmira &V Huntersville C&
&V Randolph Hospital Asheboro C&
Faxton-St. Luke's Healthcare Utica &C St. Luke's Cornwall Hospital Newburgh C&
&C V& Rex Healthcare Raleigh &C
Franklin Hospital Valley Stream C& St. Mary's Healthcare Amsterdam &V Wake Forest Baptist Health—Lexington &C
C& &V Medical Center Lexington
Geneva General Hospital Geneva St. Mary's Hospital Troy Alamance Regional Medical Center
C& Burlington
Glens Falls Hospital Glens Falls St. Peter's Hospital Albany Albemarle Health Elizabeth City
&C Staten Island University Hospital
Good Samaritan Hospital Suffern Staten Island Betsy Johnson Regional Hospital Dunn
Good Samaritan Hospital Medical Center C& Stony Brook University Medical Center Brunswick Novant Medical Center
West Islip Stony Brook Bolivia
Health Alliance Hospital—Broadway Campus C& Strong Memorial Hospital of the University Caldwell Memorial Hospital Lenoir
Kingston of Rochester Rochester
Hudson Valley Hospital Center C& United Memorial Medical Center CarolinaEast Health System New Bern
Cortlandt Manor Batavia Carolinas Medical Center-University
Huntington Hospital Huntington &C Upstate University Hospital Syracuse Charlotte
C& Vassar Brothers Medical Center Carteret General Hospital Morehead City
KALEIDA Health Buffalo &C Poughkeepsie
Westchester Medical Center Valhalla Catawba Valley Medical Center Hickory
Lawrence Hospital Center Bronxville &C Cayuga Medical Center at Ithaca
Ithaca Central Carolina Hospital Sanford
Lenox Hill Hospital New York Forest Hills Hospital Forest Hills Cleveland Regional Medical Center
Long Island Jewish Medical Center Shelby
New Hyde Park Montefiore Medical Center Bronx Columbus Regional Healthcare System
Maimonides Medical Center Brooklyn Whiteville
Memorial Sloan-Kettering Cancer Center New York Hospital Queens Flushing Duke Raleigh Hospital Raleigh
New York Northern Westchester Hospital
Mercy Medical Center Rockville Centre Mount Kisco Duke University Hospital Durham
Mount St. Mary's Hospital and Health Cen- Orange Regional Medical Center FirstHealth Moore Regional Hospital
ter Lewiston Middletown Pinehurst
New York Community Hospital Brooklyn Peconic Bay Medical Center Riverhead Forsyth Medical Center Winston-Salem
Richmond University Medical Center
New York Downtown Hospital New York Staten Island Frye Regional Medical Center Hickory

New York Methodist Hospital Brooklyn
New York Westchester Square Medical
Center Bronx

12 consumer reports september 2013

Better      Worse

5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating
NORTH CAROLINA continued
C& NORTH CAROLINA continued B& OHIO continued C&
Gaston Memorial Hospital Gastonia &C &B &C
&C Onslow Memorial Hospital Jacksonville B& Bethesda North Hospital Cincinnati C&
Grace Hospital Morganton &C Presbyterian Hospital Matthews B& Cleveland Clinic Foundation Cleveland
&C Matthews &B Clinton Memorial Hospital Wilmington &C
Granville Health System Oxford C& Sampson Regional Medical Center Clinton Community Hospitals and Wellness Centers
High Point Regional Health System C& &Z Bryan C&
High Point C& Vidant Chowan Hospital Edenton &Z Dublin Methodist Hospital Dublin C&
Iredell Memorial Hospital Statesville C& C& EMH Elyria Medical Center Elyria &C
Lake Norman Regional Medical Center C& Vidant Medical Center Greenville &C East Ohio Regional Hospital Martins Ferry C&
Mooresville C& &C Fairfield Medical Center Lancaster C&
Lenoir Memorial Hospital Kinston C& NORTH DAKOTA &C Fairview Hospital Cleveland
C& Firelands Regional Health System &C
MedWest—Harris Sylva C& Sanford Health Bismarck Z& Sandusky
C& Z& Fisher-Titus Medical Center Norwalk C&
MedWest—Haywood Clyde Trinity Health Minot &Z Fort Hamilton Hospital Hamilton &C
C& Z& Galion Community Hospital Galion C&
Medical Park Hospital Winston-Salem C& Altru Health System Grand Forks Z& Genesis HealthCare System Zanesville C&
C& Good Samaritan Hospital Cincinnati C&
Mission Hospital Asheville C& Essentia Health Fargo Fargo &Z Good Samaritan Hospital Dayton &C
C& Grandview Medical Center Dayton C&
Morehead Memorial Hospital Eden Sanford Medical Center Fargo Fargo Z& Greene Memorial Hospital Xenia &C
C& Holzer Medical Center Gallipolis &C
Murphy Medical Center Murphy St. Alexius Medical Center Bismarck &Z Joint Township District Memorial Hospital
C& Saint Marys C&
Nash Health Care Systems Rocky Mount C& OHIO Z& Kettering Medical Center Kettering
New Hanover Regional Medical Center C& Knox Community Hospital Mount Vernon &C
Wilmington C& Christ Hospital Cincinnati &Z Lake Health Concord Township &C
Northern Hospital of Surry County C& Lakewood Hospital Lakewood C&
Mount Airy C& Fulton County Health Center Wauseon Z& Lima Memorial Health System Lima C&
Park Ridge Health Hendersonville C& Marietta Memorial Hospital Marietta C&
&C Grant Medical Center Columbus &X Mary Rutan Hospital Bellefontaine C&
Person Memorial Hospital Roxboro &C X& McCullough-Hyde Memorial Hospital C&
&C Institute for Orthopaedic Surgery Lima &X Oxford
Presbyterian Hospital Charlotte &C &X MedCentral—Shelby Hospital Shelby &C
Presbyterian-Orthopaedic Hospital &C Licking Memorial Hospital Newark &X Memorial Hospital Fremont
Charlotte C& Mount Carmel New Albany Surgical Hospital X& Mercer Health Coldwater C&
Rowan Regional Medical Center &C New Albany &X Mercy Health—Fairfield Hospital Fairfield C&
Salisbury &V Northside Medical Center Youngstown &X Mercy Hospital Anderson Cincinnati C&
Rutherford Regional Health System Parma Community General Hospital &X Mercy Hospital Western Hills Cincinnati C&
Rutherfordton &V Parma Mercy Medical Center Canton &C
Scotland Health Care System Laurinburg &V Samaritan Regional Health System &X Mercy Regional Medical Center Lorain &C
&V Ashland Mercy St. Charles Hospital Oregon &C
St. Luke's Hospital Columbus &V Southwest General Health Center X& Mercy St. Vincent Medical Center Toledo &C
&V Middleburg Heights X& Mercy Tiffin Hospital Tiffin &C
The Outer Banks Hospital Nags Head &V St. Elizabeth Boardman Health Center X& MetroHealth Medical Center Cleveland C&
Boardman Mount Carmel Columbus C&
Transylvania Regional Hospital Brevard B& Adena Medical Center Chillicothe &X Mount Carmel St. Ann's Westerville C&
University of North Carolina Hospitals &B ProMedica Flower Hospital Sylvania C&
Chapel Hill &B Blanchard Valley Hospital Findlay X& ProMedica St. Luke's Hospital Maumee C&
Vidant Edgecombe Hospital Tarboro &B Riverside Methodist Hospital Columbus &C
Wake Forest Baptist Medical Center &B Euclid Hospital Euclid X& Robinson Memorial Hospital Ravenna C&
Winston-Salem Salem Community Hospital Salem C&
WakeMed Cary Hospital Cary Evendale Medical Center Cincinnati &X South Pointe Hospital Warrensville Heights C&
Southeastern Ohio Regional Medical Center C&
WakeMed Raleigh Campus Raleigh Marymount Hospital Garfield Heights X& Cambridge C&
Springfield Regional Medical Center
Watauga Medical Center Boone Medina Hospital Medina &C Springfield C&
&C St. Joseph Health Center Warren
Wayne Memorial Hospital Goldsboro Mercy Hospital Clermont Batavia &C
Wilkes Regional Medical Center &C
North Wilkesboro Mercy Hospital Mount Airy Cincinnati &C
Wilson Medical Center Wilson &C
Carolinas Medical Center—Mercy Ohio Valley Medical Center Springfield &C
Charlotte OhioHealth Marion General Hospital
Carolinas Medical Center—NorthEast Marion
Concord Selby General Hospital Marietta
Durham Regional Hospital Durham
Hugh Chatham Memorial Hospital St. Elizabeth Health Center Youngstown
Elkin
Johnston Health Smithfield St. John Medical Center Westlake
Summa Western Reserve Hospital
Southeastern Health Lumberton Cuyahoga Falls
Stanly Regional Medical Center Surgical Hospital at Southwoods
Albemarle Youngstown
Cape Fear Valley Medical Center The Jewish Hospital Cincinnati
Fayetteville
Carolinas Medical Center Charlotte University Hospitals Case Medical Center
Carolinas Medical Center—Union Cleveland
Monroe
Cone Health Greensboro University Hospitals Conneaut Medical
Davis Regional Medical Center Center Conneaut
Statesville
Affinity Medical Center Massillon

Alliance Community Hospital Alliance
Ashtabula County Medical Center
Ashtabula
Aultman Hospital Canton

Berger Health System Circleville

september 2013 consumer reports 13

Better      Worse

5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating

OHIO continued &C OKLAHOMA continued &C OREGON continued C&
&C
St. Rita's Medical Center Lima &C Hillcrest Hospital Claremore Claremore &C Legacy Emanuel Hospital and Health Center C&
Summa Barberton Citizens Hospital Portland
Barberton C& Hillcrest Medical Center Tulsa &C Legacy Good Samaritan Hospital and C&
Summa Health System Akron &C INTEGRIS Canadian Valley Hospital Medical Center Portland
Yukon &C Legacy Mount Hood Medical Center C&
Sycamore Medical Center Miamisburg C& Integris Baptist Medical Center Gresham C&
The University of Toledo Medical Center Oklahoma City C& McKenzie-Willamette Medical Center C&
Toledo C& Integris Baptist Regional Health Center Springfield C&
Trinity Health System Steubenville &C Miami C& Mercy Medical Center Roseburg C&
C& Integris Bass Baptist Health Center C&
Trumbull Memorial Hospital Warren &C Enid C& OHSU Hospital Portland
Integris Grove General Hospital Providence Medford Medical Center C&
Union Hospital Dover C& Grove C& Medford
Jackson County Memorial Hospital Providence Milwaukie Hospital Milwaukie &C
University Hospital Cincinnati C& Altus C& Providence St. Vincent Medical Center
University Hospitals Geauga Medical Center C& McAlester Regional Health Center C& Portland &C
Chardon &C McAlester C& Providence Willamette Falls Medical Center
Upper Valley Medical Center Troy &C Medical Center of Southeastern Oklahoma C& Oregon City C&
V& Durant &C Sacred Heart Medical Center at RiverBend C&
Wayne Hospital Greenville &V Mercy Hospital Ardmore Ardmore C& Springfield &C
Norman Regional Health System C& Saint Alphonsus Medical Center—Baker City
West Chester Hospital West Chester V& Norman C& Baker City C&
OU Medical Center Oklahoma City &C Samaritan Albany General Hospital C&
Wooster Community Hospital Wooster V& &C Albany &C
Oklahoma Spine Hospital Oklahoma City &C Silverton Hospital Silverton &C
Akron General Medical Center Akron V& Oklahoma State University Medical Center &C
Tulsa &C Sky Lakes Medical Center Klamath Falls &Z
Doctors Hospital Columbus V& Ponca City Medical Center Ponca City &V &Z
James Cancer Hospital and Solove Research St. Charles Medical Center—Bend &Z
Institute Columbus V& Saint Francis Hospital Tulsa &V Bend &Z
Lutheran Hospital Cleveland Three Rivers Medical Center Grants Pass &Z
MedCentral—Mansfield Hospital &V Southwestern Medical Center Lawton &V &Z
Mansfield &V &V Tuality Healthcare Hillsboro
Mercy St. Anne Hospital Toledo St. Anthony Hospital Oklahoma City B& Willamette Valley Medical Center &Z
V& McMinnville &X
Ohio State University Medical Center St. Anthony Shawnee Hospital Shawnee B& &X
Columbus &V B& PENNSYLVANIA &X
B& Stillwater Medical Center Stillwater
ProMedica Bay Park Hospital Oregon B& &Z Coordinated Health—Bethlehem &X
B& Tahlequah City Hospital Tahlequah Bethlehem
ProMedica Toledo Hospital Toledo B& Integris Southwest Medical Center X& Heritage Valley Sewickley Sewickley &X
St. Vincent Charity Medical Center Oklahoma City X& OSS Orthopaedic Specialty Hospital &X
Cleveland &Z Mercy Hospital Oklahoma City X& York &X
Wood County Hospital Bowling Green Oklahoma City X& Saint Vincent Health Center Erie &X
&Z Midwest Regional Medical Center X& &X
Atrium Medical Center Middletown Midwest City X& Surgical Institute of Reading Wyomissing &X
Z& Tulsa Spine and Specialty Hospital Tulsa X& Surgical Specialty Center at Coordinated X&
Hillcrest Hospital Cleveland Comanche County Memorial Hospital C& Health Allentown X&
&X Lawton C& Williamsport Regional Medical Center &C
Miami Valley Hospital Dayton &X Muskogee Regional Medical Center &C Williamsport &C
Muskogee &C Butler Health System Butler &C
Southern Ohio Medical Center Portsmouth &X St. John Medical Center Tulsa
Doylestown Hospital Doylestown
OKLAHOMA &X OREGON DuBois Regional Medical Center
&X DuBois
McBride Clinic Orthopedic Hospital Providence Portland Medical Center Evangelical Community Hospital
Oklahoma City X& Portland Lewisburg
Oklahoma Heart Hospital Oklahoma City Good Samaritan Regional Medical Center Fox Chase Cancer Center—American
Oklahoma Heart Hospital South Campus &X Corvallis Oncologic Hospital Philadelphia
Oklahoma City X& Legacy Meridian Park Hospital Tualatin Meadville Medical Center Meadville
Jane Phillips Medical Center Bartlesville C&
C& Mid-Columbia Medical Center The Dalles Palmerton Hospital Palmerton
Northwest Surgical Hospital Oklahoma City &C Providence Hood River Memorial Hospital
Oklahoma Center for Orthopedic and &C Hood River Regional Hospital of Scranton Scranton
Multi-Specialty Surgery Oklahoma City Rogue Valley Medical Center Medford
Oklahoma Surgical Hospital Tulsa &C Saint Alphonsus Medical Center—Ontario The Good Samaritan Hospital Lebanon
Ontario
St. John Broken Arrow Broken Arrow &C Salem Hospital Salem UPMC Passavant Pittsburgh
St. Mary's Regional Medical Center
Enid Adventist Medical Center Portland UPMC Presbyterian Shadyside Pittsburgh
Valley View Regional Hospital Ada
Ashland Community Hospital Ashland UPMC St. Margaret Pittsburgh
Woodward Regional Hospital Woodward
Bay Area Hospital Coos Bay ACMH Hospital Kittanning
Community Hospital Oklahoma City Good Shepherd Health Care System Abington Health Lansdale Hospital
Hermiston Lansdale
Deaconess Hospital Oklahoma City Allegheny Valley Hospital Natrona Heights

Duncan Regional Hospital Duncan

Grady Memorial Hospital Chickasha
Great Plains Regional Medical Center
Elk City
Hillcrest Hospital—South Tulsa

14 consumer reports september 2013

Better      Worse

5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating

PENNSYLVANIA continued C& PENNSYLVANIA continued C& PENNSYLVANIA continued B&
C& &B
Altoona Regional Health System C& Monongahela Valley Hospital C& Pennsylvania Hospital Philadelphia
Altoona &C Monongahela C& Thomas Jefferson University Hospital &C
Aria Health Philadelphia &C Moses Taylor Hospital Scranton C& Philadelphia C&
C& C&
Berwick Hospital Center Berwick Nazareth Hospital Philadelphia C& PUERTO RICO &C
C& &C
Brandywine Hospital Coatesville &C Paoli Hospital Paoli C& Ashford Presbyterian Community Hospital &C
&C Penn Presbyterian Medical Center C& San Juan &V
Bryn Mawr Hospital Bryn Mawr &C Philadelphia Hospital De Damas Ponce V&
Canonsburg General Hospital C& Phoenixville Hospital Phoenixville C&
Canonsburg C& Hospital De La Concepcion San German &V
Carlisle Regional Medical Center Pocono Medical Center East Stroudsburg C& Hospital Interamericano De Medicina &V
Carlisle C& Reading Hospital and Medical Center C& Avanzada Caguas &B
Chester County Hospital West Chester West Reading &C Hospital Menonita De Cayey Cayey
C& Riddle Hospital Media Z&
Clarion Hospital Clarion &C &C Hospital San Pablo Bayamon C&
&C Robert Packer Hospital Sayre
Clearfield Hospital Clearfield C& &C Auxilio Mutuo Hospital San Juan C&
&C Sacred Heart Hospital Allentown Cardiovascular Center of Puerto Rico and
Cole Memorial Coudersport C& Sharon Regional Health System &C the Caribbean San Juan C&
Conemaugh Memorial Medical Center &C Sharon &C Dr. Ramon E. Betances Hospital—Mayaguez
Johnstown Soldiers and Sailors Memorial Hospital Medical Center Branch Mayaguez &C
Crozer-Chester Medical Center C& Wellsboro &C Hospital Pavia-Santurce San Juan &C
Upland St. Clair Memorial Hospital Pittsburgh C&
C& &C St. Luke's Episcopal Hospital Ponce V&
Easton Hospital Easton St. Joseph Medical Center Reading &C V&
&C St. Luke's Hospital—Miners Campus &C RHODE ISLAND V&
Elk Regional Health Center Saint Marys &C Coaldale &C &V
C& Temple University Hospital Philadelphia &C South County Hospital Wakefield
Ephrata Community Hospital Ephrata C& &C Kent County Memorial Hospital &Z
Excela Health Westmoreland Hospital C& UPMC Hamot Erie &C Warwick Z&
Greensburg &C &C Memorial Hospital of Rhode Island X&
Excela Latrobe Area Hospital Latrobe &C UPMC Horizon Greenville &C Pawtucket X&
&C &C Roger Williams Medical Center C&
Forbes Regional Hospital Monroeville &C UPMC Mercy Pittsburgh Providence &C
&C St. Joseph Health Services of Rhode Island
Geisinger Medical Center Danville &C UPMC Northwest Seneca North Providence C&
C& &C Westerly Hospital Westerly
Geisinger Wyoming Valley Medical Center C& Uniontown Hospital Uniontown Women & Infants Hospital of Rhode Island &C
Wilkes-Barre &C &C Providence &C
Geisinger-Bloomsburg Hospital Warren General Hospital Warren &V Landmark Medical Center Woonsocket &C
Bloomsburg C& &V &C
Geisinger-Community Medical Center C& Washington Hospital Washington Miriam Hospital Providence C&
Scranton &C &V C&
Gettysburg Hospital Gettysburg C& Wayne Memorial Hospital Honesdale Newport Hospital Newport
C& &V C&
Grand View Hospital Sellersville &C Waynesboro Hospital Waynesboro Rhode Island Hospital Providence C&
&C Western Pennsylvania Hospital V& &C
Hanover Hospital Hanover &C Pittsburgh SOUTH CAROLINA &C
C& Wilkes-Barre General Hospital V& &C
Hazleton General Hospital Hazleton Wilkes-Barre Bon Secours St. Francis Health System
York Hospital York V& Greenville
Heritage Valley Beaver Beaver Patewood Memorial Hospital Greenville
Holy Redeemer Hospital and Medical Center Abington Memorial Hospital Abington V&
Meadowbrook AnMed Health Medical Center Anderson
Holy Spirit Hospital Camp Hill Chambersburg Hospital Chambersburg V&
Hospital of the University of Pennsylvania Einstein Medical Center Philadelphia Oconee Medical Center Seneca
Philadelphia Philadelphia V&
Indiana Regional Medical Center Hahnemann University Hospital Baptist Easley Hospital Easley
Indiana Philadelphia &V Bon Secours St. Francis Xavier Hospital
Jameson Hospital New Castle Lancaster General Health Lancaster Charleston
Penn State Milton S. Hershey Medical Cen- &V Georgetown Memorial Hospital
Jeanes Hospital Philadelphia ter Hershey &B Georgetown
Jefferson Regional Medical Center Pinnacle Health System Harrisburg Grand Strand Regional Medical Center
Jefferson Hills Pottstown Memorial Medical Center &B Myrtle Beach
Lancaster Regional Medical Center Pottstown Greer Memorial Hospital Greer
Lancaster Schuylkill Medical Center—East Norwegian B&
Lankenau Medical Center Wynnewood Street Pottsville Hillcrest Memorial Hospital Simpsonville
Schuylkill Medical Center—South Jackson
Lehigh Valley Hospital Allentown Street Pottsville Hilton Head Hospital Hilton Head Island
Lehigh Valley Hospital—Muhlenberg St. Luke's University Hospital—Bethlehem
Bethlehem Campus Bethlehem KershawHealth Camden
Lewistown Hospital Lewistown St. Mary Medical Center Langhorne
Laurens County Health Care System
Lower Bucks Hospital Bristol Allegheny General Hospital Pittsburgh Clinton
Magee-Womens Hospital of UPMC Delaware County Memorial Hospital Newberry County Memorial Hospital
Pittsburgh Drexel Hill Newberry
Memorial Hospital York Mount Nittany Medical Center Piedmont Medical Center Rock Hill
State College
Mercy Fitzgerald Hospital Darby Providence Hospital Columbia

Regional Medical Center Orangeburg

Self Regional Healthcare Greenwood

september 2013 consumer reports 15

Better      Worse

5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating

SOUTH CAROLINA continued C& TENNESSEE continued C& TEXAS continued &Z
C& C&
Spartanburg Regional Medical Center C& Heritage Medical Center Shelbyville &C Longview Regional Medical Center Z&
Spartanburg C& &C Longview Z&
Springs Memorial Hospital Lancaster Johnson City Medical Center Johnson City &C Methodist Ambulatory Surgery Hospital Z&
V& &C San Antonio Z&
Trident Medical Center Charleston Laughlin Memorial Hospital Greeneville Mother Frances Hospital—Tyler Tyler
Waccamaw Community Hospital V& &C &Z
Murrells Inlet V& LeConte Medical Center Sevierville &C North Central Surgical Center Dallas
MUSC Medical Center of Medical University V& &C Northwest Hills Surgical Hospital &Z
of South Carolina Charleston B& Maury Regional Hospital Columbia &C Austin &Z
Mary Black Memorial Hospital B& Methodist Medical Center of Oak Ridge C& Physicians Surgical Hospital—Quail Creek &Z
Spartanburg B& Oak Ridge C& Amarillo Z&
Palmetto Health Richland Columbia &B Morristown-Hamblen Healthcare System C& South Texas Spine and Surgical Hospital &Z
B& Morristown C& San Antonio
Tuomey Healthcare System Sumter B& Parkridge Medical Center Chattanooga St. Luke's Lakeside Hospital The Woodlands X&
B& C& TOPS Surgical Specialty Hospital
Aiken Regional Medical Centers Aiken B& Parkwest Medical Center Knoxville Houston X&
B& Physicians Regional Medical Center C& Texas Spine & Joint Hospital Tyler
Beaufort Memorial Hospital Beaufort B& Knoxville C& University of Texas Southwestern Medical X&
Saint Francis Hospital Memphis C& Center Dallas
Carolinas Hospital System Florence &Z Saint Francis Hospital—Bartlett C& Baylor Medical Center at Uptown X&
&Z Bartlett &C Dallas X&
Conway Medical Center Conway &Z Skyridge Medical Center Cleveland &C Baylor Orthopedic and Spine Hospital at X&
Z& Southern Tennessee Medical Center &C Arlington Arlington &X
East Cooper Medical Center Mount Pleasant &X Winchester C& Brazosport Regional Health System &X
Greenville Memorial Hospital &X Sumner Regional Medical Center V& Lake Jackson &X
Greenville C& Gallatin &V Brownwood Regional Medical Center &X
Lexington Medical Center West Columbia C& TriStar Hendersonville Medical Center V& Brownwood &X
McLeod Regional Medical Center &C Hendersonville &V CHRISTUS Spohn Hospital Alice Alice &X
Florence &C TriStar Horizon Medical Center Dickson &V &X
Palmetto Health Baptist Columbia &C &V Cornerstone Regional Hospital Edinburg
&C TriStar Skyline Medical Center Nashville &V Foundation Surgical Hospital of San Antonio &X
Roper Hospital Charleston TriStar Southern Hills Medical Center San Antonio X&
&C Nashville &B Good Shepherd Medical Center Longview X&
SOUTH DAKOTA &C Turkey Creek Medical Center Knoxville &B &X
C& &B Grace Medical Center Lubbock &X
Dakota Plains Surgical Center Aberdeen University Medical Center Lebanon &B X&
Sanford University of South Dakota Medical &Z Vanderbilt Hospital and Clinics B& Houston Physicians Hospital Webster &X
Center Sioux Falls &Z Nashville C&
Sioux Falls Surgical Center Sioux Falls &X Williamson Medical Center Franklin B& Knapp Medical Center Weslaco
&C
Siouxland Surgery Center Dakota Dunes &X Blount Memorial Hospital Maryville B& Lake Granbury Medical Center Granbury C&
Avera Heart Hospital of South Dakota &C Scott & White Hospital—Brenham C&
Sioux Falls &C Henry County Medical Center Paris Z& Brenham C&
Black Hills Surgery Center Rapid City &C Z& Scott & White Hospital at Round Rock &C
Avera McKennan Hospital and University C& Indian Path Medical Center Kingsport Z& Round Rock
Health Center Sioux Falls Middle Tennessee Medical Center Z& South Texas Surgical Hospital Corpus Christi &C
Avera Queen of Peace Hospital Mitchell C& Murfreesboro Z& &C
C& Regional Hospital of Jackson Jackson &Z Sugar Land Surgical Hospital Sugar Land C&
Avera Sacred Heart Hospital Yankton &C Texas Health Presbyterian Hospital Denton C&
TriStar Summit Medical Center Hermitage &Z Denton C&
Avera St. Luke's Hospital Aberdeen Tristar Centennial Medical Center Texas Orthopedic Hospital Houston &C
Nashville
Avera St. Mary's Hospital Pierre Baptist Memorial Hospital—Memphis The Physicians Centre Hospital Bryan &C
Lewis and Clark Specialty Hospital Memphis
Yankton Erlanger Medical Center Chattanooga USMD Hospital at Fort Worth Fort Worth
Prairie Lakes Healthcare System Jackson-Madison County General Hospital Angleton Danbury Medical Center
Watertown Jackson Angleton
Rapid City Regional Hospital Rapid City Memorial Health Care System Chattanooga Baylor Jack and Jane Hamilton Heart and
Methodist Healthcare Memphis Hospitals Vascular Hospital Dallas
Spearfish Regional Hospital Spearfish Memphis Baylor Medical Center at Frisco Frisco
The University of Tennessee Medical Center Baylor Medical Center at Garland
TENNESSEE Knoxville Garland
Wellmont Bristol Regional Medical Center Baylor Medical Center at Irving Irving
Center for Spinal Surgery Nashville Bristol Baylor Medical Center at Waxahachie
Waxahachie
Saint Thomas Hospital Nashville TEXAS Baylor Regional Medical Center at Grape-
TriStar StoneCrest Medical Center vine Grapevine
Smyrna Abilene Regional Medical Center Bayshore Medical Center Pasadena
Wellmont Holston Valley Medical Center Abilene
Kingsport Austin Surgical Hospital Austin Brownsville Doctors Hospital Brownsville
Baptist Hospital Nashville Baylor All Saints Medical Center at Fort CHRISTUS Santa Rosa Health System San
Cookeville Regional Medical Center Worth Fort Worth Antonio
Cookeville Covenant Medical Center Lubbock CHRISTUS St. John Hospital Nassau Bay
Cumberland Medical Center Crossville CHRISTUS St. Michael Health System
Dyersburg Regional Medical Center El Paso Specialty Hospital El Paso Texarkana
Dyersburg Hill Country Memorial Hospital Cedar Park Regional Medical Center
Fort Sanders Regional Medical Center Fredericksburg Cedar Park
Knoxville Houston Orthopedic and Spine Hospital
Gateway Medical Center Clarksville Bellaire
Harton Regional Medical Center
Tullahoma

16 consumer reports september 2013

Better      Worse

5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating

TEXAS continued C& TEXAS continued &C TEXAS continued C&
C& &C C&
Central Texas Medical Center San Marcos C& Navarro Regional Hospital Corsicana C& USMD Hospital at Arlington Arlington C&
C& C& United Regional Health Care System C&
College Station Medical Center College Station C& North Cypress Medical Center Cypress C& Wichita Falls
C& C& University General Hospital Houston C&
Corpus Christi Medical Center Corpus Christi C& North Hills Hospital North Richland Hills &C University Medical Center at Brackenridge
C& C& Austin C&
Dallas Regional Medical Center Mesquite C& OakBend Medical Center Richmond C& University of Texas M.D. Anderson Cancer
C& &C Center Houston C&
DeTar Healthcare System Victoria C& Odessa Regional Medical Center Odessa University of Texas Medical Branch
C& Palestine Regional Medical Center—East &C Hospitals Galveston C&
Doctors Hospital at Renaissance Edinburg Palestine &C Val Verde Regional Medical Center
Doctors Hospital at White Rock Lake C& Palo Pinto General Hospital Mineral Wells C& Del Rio C&
Dallas &C Valley Baptist Medical Center—Brownsville
Doctors Hospital of Laredo Laredo C& Pampa Regional Medical Center Pampa &C Brownsville C&
East El Paso Physicians Medical Center C& &C Valley Baptist Medical Center—Harlingen
El Paso C& Paris Regional Medical Center Paris &C Harlingen C&
East Texas Medical Center Athens Athens C& Parkland Health & Hospital System &C Valley Regional Medical Center
Dallas &C Brownsville C&
First Street Hospital Bellaire C& Peterson Regional Medical Center &C Wadley Regional Medical Center C&
Fort Duncan Regional Medical Center Kerrville &C Texarkana C&
Eagle Pass C& Providence Health Center Waco Weatherford Regional Medical Center C&
Good Shepherd Medical Center—Marshall C& C& Weatherford
Marshall C& Rio Grande Regional Hospital McAllen West Houston Medical Center Houston V&
Guadalupe Regional Medical Center C& Scott & White Memorial Hospital C&
Seguin C& Temple C& Wise Regional Health System Decatur V&
Harlingen Medical Center Harlingen C& Seton Medical Center Austin Austin C& Woodland Heights Medical Center
C& Seton Medical Center Williamson Lufkin V&
Hillcrest Baptist Medical Center Waco &C Round Rock C& Baptist Hospitals of Southeast Texas
Hopkins County Memorial Hospital &C Seton Northwest Hospital Austin C& Beaumont V&
Sulphur Springs &C Sierra Providence East Medical Center &C Baptist St. Anthony Health System V&
Houston Northwest Medical Center &C El Paso C& Amarillo V&
Houston &C Southwest General Hospital San Antonio C& Baylor University Medical Center V&
Huguley Memorial Medical Center &C Dallas V&
Fort Worth &C St. David's Medical Center Austin C& CHRISTUS St. Catherine Hospital V&
Hunt Regional Healthcare Greenville &C St. David's North Austin Medical Center Katy &V
&C Austin C& Citizens Medical Center Victoria
Huntsville Memorial Hospital Huntsville St. David's Round Rock Medical Center &V
&C Round Rock &C Conroe Regional Medical Center Conroe
Kell West Regional Hospital Wichita Falls St. David's South Austin Medical Center &V
&C Austin &C Denton Regional Medical Center Denton &V
Kingwood Medical Center Kingwood St. Joseph Medical Center Houston &V
&C St. Joseph Regional Health Center C& East Texas Medical Center Tyler Tyler &V
Lake Pointe Medical Center Rowlett Bryan &V
&C St. Luke's Patients Medical Center &C Medical Center of Lewisville Lewisville &V
Las Colinas Medical Center Irving Pasadena Memorial Hermann—Texas Medical Center &V
&C St. Luke's Sugar Land Hospital Sugar Land &C Houston &V
Las Palmas Medical Center El Paso St. Luke's The Woodlands Hospital Memorial Medical Center—Lufkin &V
&C The Woodlands &C Lufkin &V
Lubbock Heart Hospital Lubbock St. Mark's Medical Center La Grange Methodist Richardson Medical Center &B
&C Texas Health Arlington Memorial Hospital C& Richardson &B
Medical Center of Arlington Arlington Arlington Nix Health Care System San Antonio
C& Texas Health Harris Methodist Hospital Fort &C &B
Medical Center of McKinney McKinney C& Worth Fort Worth Park Plaza Hospital Houston
C& Texas Health Harris Methodist Hospital C& Plaza Medical Center of Fort Worth &B
Medical Center of Plano Plano Hurst-Euless-Bedford Bedford &C Fort Worth
&C Texas Health Harris Methodist Hospital &C Providence Memorial Hospital El Paso B&
Medical City Dallas Hospital Dallas C& Southwest Fort Worth Fort Worth C& San Angelo Community Medical Center &B
Memorial Hermann Katy Hospital Texas Health Harris Methodist Hospital San Angelo &B
Katy Stephenville Stephenville San Jacinto Methodist Hospital Baytown
Memorial Hermann Northeast Humble Texas Health Presbyterian Hospital Dallas
Memorial Hermann Northwest Hospital Dallas South Texas Health System Edinburg
Houston Texas Health Presbyterian Hospital Plano Texas Health Harris Methodist Hospital
Memorial Hermann Sugar Land Hospital Plano Cleburne Cleburne
Sugar Land Texas Health Presbyterian Hospital Texoma Medical Center Denison
Memorial Medical Center—Livingston Rockwall Rockwall
Livingston Texas Health Presbyterian Hospital-WNJ Baptist Medical Center San Antonio
Methodist Charlton Medical Center Sherman Baylor Medical Center at Carrollton
Dallas The Heart Hospital Baylor Plano Carrollton
Methodist Hospital for Surgery Plano CHRISTUS Hospital—St. Elizabeth
Addison The Hospital at Westlake Medical Center Beaumont
Methodist Mansfield Medical Center Austin CHRISTUS Spohn Hospital Corpus Christi
Mansfield The Medical Center of Southeast Texas Memorial Corpus Christi
Port Arthur Clear Lake Regional Medical Center
Methodist Stone Oak Hospital San Antonio The Woman's Hospital of Texas Houston Webster

Methodist Sugar Land Hospital Titus Regional Medical Center Mount Pleasant Hendrick Health System Abilene
Sugar Land
Methodist Willowbrook Hospital Tomball Regional Medical Center Tomball Laredo Medical Center Laredo
Houston
Metroplex Adventist Hospital Killeen

Midland Memorial Hospital Midland

Mission Regional Medical Center
Mission
Nacogdoches Medical Center Nacogdoches

september 2013 consumer reports 17

Better      Worse

5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating
VIRGINIA
TEXAS continued &B &Z VIRGINIA continued V&
&B Augusta Health Fishersville Z&
Medical Center Health System Odessa &B Z& Southside Regional Medical Center &V
Memorial Hermann Memorial City Medical B& Inova Fair Oaks Hospital Fairfax Z& Petersburg V&
Center Houston University of Virginia Medical Center B&
Methodist Dallas Medical Center Dallas B& Martha Jefferson Hospital Charlottesville X& Charlottesville &B
Wythe County Community Hospital VCU Health System Richmond &B
Methodist Hospital San Antonio B& Wytheville &X B&
Bon Secours-DePaul Medical Center &X CJW Medical Center Richmond B&
Nacogdoches Memorial Hospital B& Norfolk X& &B
Nacogdoches B& Carilion New River Valley Medical Center C& Henrico Doctors' Hospital Richmond &B
Northwest Texas Healthcare System B& Christiansburg Inova Mount Vernon Hospital
Amarillo B& Mary Immaculate Hospital Newport News C& Alexandria &Z
B& Johnston Memorial Hospital Abingdon &Z
Shannon Medical Center San Angelo Prince William Hospital Manassas C& &Z
Z& Bon Secours Maryview Medical Center LewisGale Hospital Alleghany Low Moor &Z
Sierra Medical Center El Paso Portsmouth &C Sentara Norfolk General Hospital
Z& Bon Secours Memorial Regional Medical &C Norfolk Z&
St. Luke's Episcopal Hospital Houston Center Mechanicsville &C Sentara Obici Hospital Suffolk
Z& Bon Secours St. Francis Medical Center Z&
The Methodist Hospital Houston &Z Midlothian &C WASHINGTON
&Z Bon Secours St. Mary's Hospital &C Z&
University Medical Center Lubbock &Z Richmond &C Jefferson Healthcare Port Townsend
Carilion Medical Center Roanoke Overlake Hospital Medical Center X&
UTAH &Z Centra Lynchburg General Hospital &C Bellevue
&X Lynchburg C& Providence Centralia Hospital Centralia X&
Cache Valley Specialty Hospital North X& Centra Southside Community Hospital &C Providence St. Mary Medical Center X&
Logan X& Farmville &C Walla Walla X&
Dixie Regional Medical Center X& Culpeper Regional Hospital Culpeper &C Swedish Medical Center—First Hill &X
Saint George C& Danville Regional Medical Center &C Seattle &X
C& Danville UW Medicine/Valley Medical Center X&
LDS Hospital Salt Lake City C& Halifax Regional Health System &C Renton &X
&C South Boston &C Wenatchee Valley Medical Center &X
Lakeview Hospital Bountiful C& Inova Alexandria Hospital Alexandria &C Wenatchee &C
Park City Medical Center Park City &C EvergreenHealth Medical Center &C
The Orthopedic Specialty Hospital C& Inova Fairfax Hospital Falls Church &C Kirkland &C
Murray &C Grays Harbor Community Hospital C&
Utah Valley Regional Medical Center &C Inova Loudoun Hospital Leesburg C& Aberdeen C&
Provo &C C& Island Hospital Anacortes C&
Castleview Hospital Price &C Mary Washington Hospital Fredericksburg C& C&
Jordan Valley Medical Center West Jordan Montgomery Regional Hospital &C Lourdes Medical Center Pasco &C
University of Utah Health Care—Hospital &X Blacksburg
and Clinics Salt Lake City &X Rappahannock General Hospital C& Olympic Medical Center Port Angeles &C
Valley View Medical Center Cedar City Kilmarnock Providence Regional Medical Center Everett
Alta View Hospital Sandy &C Reston Hospital Center Reston C& Everett &C
American Fork Hospital American Fork C& Riverside Regional Medical Center St. Anthony Hospital Gig Harbor
Davis Hospital and Medical Center C& Newport News C& C&
Layton C& Riverside Walter Reed Hospital Tri-State Memorial Hospital Clarkston
Intermountain Medical Center Murray Gloucester C& C&
C& Rockingham Memorial Hospital Valley Hospital Spokane Valley
Logan Regional Hospital Logan Harrisonburg C& C&
McKay-Dee Hospital Center Ogden &C Sentara CarePlex Hospital Hampton C& Capital Medical Center Olympia
Mountain View Hospital Payson C& &C
Ogden Regional Medical Center Ogden &C Sentara Leigh Hospital Norfolk &C Central Washington Hospital Wenatchee
Salt Lake Regional Medical Center Sentara Northern Virginia Medical Center V& &C
Salt Lake City Woodbridge &V Deaconess Hospital Spokane &C
St. Mark's Hospital Salt Lake City Sentara Princess Anne Hospital Virginia &V
Timpanogos Regional Hospital Orem Beach &V Harrison Medical Center Bremerton
Sentara Virginia Beach General Hospital
VERMONT Virginia Beach Highline Medical Center Burien
Sentara Williamsburg Regional Medical
Fletcher Allen Health Care Burlington Center Williamsburg Kadlec Regional Medical Center Richland
Northwestern Medical Center Shenandoah Memorial Hospital
Saint Albans Woodstock Kennewick General Hospital Kennewick
Brattleboro Memorial Hospital Smyth County Community Hospital Legacy Salmon Creek Medical Center
Brattleboro Marion Vancouver
Central Vermont Medical Center Berlin Twin County Regional Hospital Galax MultiCare Good Samaritan Hospital
Copley Hospital Morrisville Virginia Hospital Center—Arlington Puyallup
Northeastern Vermont Regional Hospital Arlington MultiCare Tacoma General Hospital
Saint Johnsbury Winchester Medical Center Winchester Tacoma
Chesapeake Regional Medical Center Multicare Auburn Medical Center
Porter Medical Center Middlebury Chesapeake Auburn
Fauquier Hospital Warrenton PeaceHealth Southwest Medical Center
Rutland Regional Medical Center Vancouver
Rutland Lewis-Gale Medical Center Salem PeaceHealth St. Joseph Medical Center
Southwestern Vermont Medical Center Bellingham
Bennington Memorial Hospital Martinsville Providence Holy Family Hospital
Spokane
Providence Sacred Heart Medical Center &
Children's Hospital Spokane
Providence St. Peter Hospital Olympia

18 consumer reports september 2013

Better      Worse

5  4  3  2  1

Hospital name Surgery Hospital name Surgery Hospital name Surgery
Rating Rating Rating

WASHINGTON continued &C WISCONSIN continued Z& WISCONSIN continued C&
C&
Pullman Regional Hospital Pullman &C Oconomowoc Memorial Hospital Z& Memorial Medical Center—Ashland C&
C& Oconomowoc Ashland &C
Samaritan Healthcare Moses Lake C& Orthopaedic Hospital of Wisconsin—Glen- Z& Mercy Hospital and Trauma Center C&
C& dale Milwaukee Z& Janesville C&
Skagit Valley Hospital Mount Vernon C& Riverview Hospital Association Wisconsin Z& Mercy Medical Center Oshkosh C&
Rapids &Z &C
St. Francis Hospital Federal Way C& St. Vincent Hospital Green Bay Meriter Hospital Madison &C
Swedish Medical Center—Cherry Hill &C &X Ministry Saint Joseph's Hospital &C
Campus Seattle &C Theda Clark Medical Center Neenah Marshfield C&
Swedish/Edmonds Edmonds &C University of Wisconsin Hospital and Clinics &X Monroe Clinic Monroe C&
UW Medicine/Harborview Medical Center &C Madison Sauk Prairie Memorial Hospital & Clinics C&
Seattle &C Aurora Memorial Hospital of Burlington &X Prairie Du Sac &C
University of Washington Medical Center &V Burlington &X St. Clare Hospital Baraboo &C
Seattle Aurora St. Luke's Medical Center &X St. Joseph's Community Hospital of West C&
Virginia Mason Medical Center Seattle &V Milwaukee &X Bend West Bend &C
&B Beaver Dam Community Hospitals &X St. Mary's Hospital Madison
Walla Walla General Hospital Walla Walla B& Beaver Dam St. Mary's Hospital Medical Center C&
Lakeview Medical Center Rice Lake &X Green Bay
Whidbey General Hospital Coupeville X& Mayo Clinic Health System in Eau Claire &X St. Nicholas Hospital Sheboygan &C
Yakima Regional Medical and Cardiac Eau Claire X& United Health System—Kenosha Campus
Center Yakima C& Ministry Saint Clare's Hospital Weston X& Kenosha &C
Yakima Valley Memorial Hospital Yakima C& Ministry Saint Mary's Hospitals X& Vernon Memorial Healthcare Viroqua
PeaceHealth St. John Medical Center C& Rhinelander X& X&
Longview &C Ministry Saint Michael's Hospital C& Waukesha Memorial Hospital Waukesha
UW Medicine/Northwest Hospital & Medical Stevens Point C& Wheaton Franciscan Healthcare—All Saints &C
Center Seattle C& Oakleaf Surgical Hospital Eau Claire C& Racine C&
St. Clare Hospital Lakewood C& C& Wheaton Franciscan Healthcare—Elmbrook &C
&C Sacred Heart Hospital Eau Claire C& Memorial Brookfield &C
St. Joseph Medical Center Tacoma &C &C Wheaton Franciscan Healthcare—St. Francis C&
&C St. Elizabeth Hospital Appleton &C Milwaukee &C
WEST VIRGINIA &C &C Wheaton Franciscan Healthcare—St. &C
C& St. Joseph's Hospital Chippewa Falls Joseph's Milwaukee
Greenbrier Valley Medical Center C& Watertown Regional Medical Center &C
Ronceverte C& Watertown WYOMING
Bluefield Regional Medical Center C& Agnesian HealthCare Fond Du Lac &C
Bluefield C& Mountain View Regional Hospital
CAMC Teays Valley Hospital Hurricane C& Amery Regional Medical Center Amery &C Casper
V& Cheyenne Regional Medical Center
Cabell Huntington Hospital Huntington B& Appleton Medical Center Appleton C& Cheyenne
Camden Clark Medical Center B& C& Ivinson Memorial Hospital Laramie
Parkersburg &B Aspirus Wausau Hospital Wausau C&
Charleston Area Medical Center Aurora BayCare Medical Center &C Lander Regional Hospital Lander
Charleston &Z Green Bay
Fairmont General Hospital Fairmont Z& Aurora Lakeland Medical Center Elkhorn &C Sheridan Memorial Hospital Sheridan
Monongalia General Hospital &Z St. John's Medical Center and Living Center
Morgantown &Z Aurora Medical Center Kenosha C& Jackson
Ohio Valley Medical Center Wheeling Aurora Medical Center—Manitowoc County C& West Park Hospital Cody
&Z Two Rivers C&
Plateau Medical Center Oak Hill Aurora Medical Center Grafton &C Wyoming Medical Center Casper
Princeton Community Hospital Grafton &C
Princeton Aurora Medical Center of Oshkosh
Raleigh General Hospital Beckley Oshkosh C&
Aurora Medical Center of Washington
Saint Francis Hospital Charleston County Hartford
Aurora West Allis Medical Center
Thomas Memorial Hospital South Charleston West Allis
Bay Area Medical Center Marinette
Weirton Medical Center Weirton
West Virginia University Hospitals Berlin Memorial Hospital Berlin
Morgantown Columbia St. Mary's Hospital Milwaukee
Wheeling Hospital Wheeling Milwaukee
Columbia St. Mary's Ozaukee Hospital
City Hospital Martinsburg Mequon
Community Memorial Hospital Menomonee
Davis Memorial Hospital Elkins Falls
Fort HealthCare Fort Atkinson
St. Mary's Medical Center Huntington Froedtert Memorial Lutheran Hospital
Milwaukee
United Hospital Center Bridgeport Holy Family Memorial Manitowoc
Howard Young Medical Center
WISCONSIN Woodruff
Mayo Clinic Health System—Franciscan
Aurora Sheboygan Memorial Medical Center Healthcare in La Crosse La Crosse
Sheboygan
Bellin Memorial Hospital Green Bay

Beloit Health System Beloit
Gundersen Lutheran Medical Center
La Crosse
Midwest Orthopedic Specialty Hospital
Franklin

september 2013 consumer reports 19