rubrics assignment

GROUP ASSIGNMENT (30%)

Purpose: CLO 4 – FOR LECTURER REF.
1. Demonstrate the communication skills needed in negotiation (C4, A3, P6)

___________________________________________________________________________
___
Project Title:
Analyzing a negotiation communication during crisis/conflict of a
situation/organization/community/country.

Number of group members:
3-4 students

INSTRUCTIONS:
Written Report (30%)

NEGOTIATION COMMUNICATION
DURING COVID-19

Negotiation Communication or some might call it bargaining communication is a vital part of
organizational management and the employees. Employees need regular communication
especially in times of crisis like the COVID-19.

They need guidance on effectively working from home and support to protect their health
and wellbeing. At this point of time, a good and effective negotiation by employers are critical
to assure the safety of all their employees and at the same time productivity are also ongoing.

We are not discussing on more posts and tweets and texts, during this COVID-19. The desire
is for real connectedness with another human being, which studies have shown can increase
health and well-being as mentioned by many scholars in their studies such as Maslow.

The philosophy is just like “I see you. And you see me!” although we are not physically seeing
each other like in normal situation.

And today it is such a critical need as we all re-tool and re-organize our routines. Thus, in
order to maintain everyone wellbeing, relationships and connectedness as well as work to
be done, we need:

- To hear a familiar voice

- To see a friendly faces

- To talk about what is challenging us. And conversely, what is bringing us joy today

- To give someone the gift of being present and just listening

- To give others our support and empathy
- To laugh or cry or vent
In the end, to be human, right now. And to have the space and the ability to “be” as we are,
and be seen by others, which can fill our buckets.
Because we all matter. And we’re going to make it through this together.

LEADERS’ INTERNAL COMMUNICATION DURING COVID-19 MCO
(WORKING FROM HOME )
1. Be cyber-safe
Follow these tips to avoid getting tricked:

1. Never respond to an email requesting your personal information
2. Check suspicious email addresses or links by hovering your mouse button over the URL

to see where it leads
3. Watch for spelling and grammatical mistakes – an email with spelling, punctuation and

grammar errors is likely to be fraudulent
4. Look for generic greetings – using “Dear sir or madam” is a signal the email isn’t

legitimate
5. Avoid emails insisting you act now – phishing emails often try to demand immediate

action

2. Be happy and productive
Working from home can take some adjustment at first. Therefore we need to help ourselves
to stay focused and healthy.

1. Create a productive workspace - A separate room, good airflow and comfortable chair
2. Structure your day - Allocate times for the key things you need to do
3. Start strong - Focus on completing a task before 9am to score an immediate win for

the day
4. Minimize distractions - Manage those nagging household chores, errands or kids
5. Stay connected - Overcoming social isolation is critical
6. Keep healthy - Drink regularly, take your breaks and get some exercise

3. Maintain better health

1. Trusted sources – minimize watching or reading anything that makes you anxious
2. Stay connected and maintain your social networks – try to keep to your usual daily

routines
3. Pay attention to your body – take breaks, get outside, eat and drink when your body

signals it needs it
4. Share positivity – amplify hopeful stories of local people and celebrate successes at

work
5. Protect yourself and be supportive of others – give and take.

4. Leaders communicate about policy during crisis

The CEO regularly will update the latest actions the company is taking to protect employees’
personal wellbeing and overall work safety, either for employees who work from home or
employees who have to be at the workplace.

The leadership team are committed to keeping all staff informed throughout this difficult
time.

This includes:

• Operational update on current business status
• Summary of key activities being focused on
• Maintaining our company culture online
• Planning of working reschedule after COVID-19
• Always be updated – read the update
Another update will be coming soon. We’ll continue to provide these on an ongoing basis. If
you have any questions in the meantime, please direct these to your head of department.

We appreciate your cooperation.

_____

What should you discussed on in your group assignment report based on the guideline draft
for Negotiation Communication During COVID-19, above.

Imagine that you are the employees of an organization. And, your country involve with this
COVID-19 pandemic. Discuss the following:

(Each completed section below, 6 marks) = 30 marks

Start your assay with discussing the importance of effective communication in
organization during crisis. Explain how COVID-19 has affected organization and how

negotiation communication can play it roles during COVID-19 pandemic crisis to control and
calm the situation.

Choose ONE(1) theory of Negotiation. Discuss how the theory you have chose shape
the pattern of communication during COVID-19 pandemic crisis. You’re advice to provide
relevant flow of information diagram.

Discuss on how communication culture during the crisis can influence the negotiation
process. Take COVID-19 as your example.

Discuss on how leaders in organizations should play their role and use their power in
order to maintain wellbeing of employees and at the same time the productivity of the
organization.

Conclude your assay by providing TWO (2) challenges might the negotiation
communication face to share information during crisis.

Guides
1. Apply and explain at least 1 concepts/strategies of communication that you have
learnt in class or from readings to explain the process of negotiation in the case.
2. Provide suggestions as to how the parties may be brought to agreement better or
alternative strategies that could be improved the process of negotiation.
3. Conclude your project assignment.
4. Please follow the APA format.
5. Please follow the standard cover template provided.
6. Submit the completed written report to your lecturer/instructor on the 4th meeting,
before your group presentation in the class.

INDIVIDUAL POSTER PRESENTATION (20%) – to replace f2f group presentation

CLO3/PLO3
__________________________________________________________________________

(This poster presentation should be based on YOUR PART in the group assignment)

Based on the GROUP ASSIGNMENT ABOVE, convert the MAIN INFORMATION on YOUR
INDIVIDUAL PART to a poster presentation. YOU ARE ADVICE TO USE POWERPOINT SLIDES
(only 1 slide) to create your own poster AND record/embed your own voice for not more than
3minutes to your poster to explain the message on the poster.
Your intention is to share this poster to your employees through online mediums.

(Marks : Poster max. of 8m; voice/sound max 2) = 10 marks

Your poster due on 3rd meeting and lecturer are encourage to share GOOD MESSAGE
POSTERS to class UUMOL for all students to view.

#Please consult your lecturers/instructor for guidance.

Below are EXAMPLES of a poster presentation (without recorded voice). You NEED to embed
recorded voice to the poster explaining YOUR PART in the group assignment.





MARKING RUBRICS (FOR LECTURER USE)

GROUP ASSIGNMENT (30% report)
SCCG3123 Negotiation Communication
Semester 1, 2018/2019 (A181)
Introduction (2%)

1. Overview of the case 0 12

Brief Background (3%)

2. History / parties involved 0 1 23

Communication concept/strategies/tactics discussed (10%)

3. Able to provide relevant communication 0 1 2 34
concept/strategies involved 0 1 2 34

4. Able to explain relevant communication strategies 0 12
used/practiced

5. Able to provide good relevant example

Analysis (8%)

6. Able to provide an appropriate suggestions/support 0 1 2 34

7. Able to critically discuss the case with relevant 0 1 2 34
references

Conclusion (4%) 0 1 2 34
8. Able to provide a strong conclusion.
01
Format & Presentations (3%) 0 12
9. Organized contents, list of tables and list of figures.
10. Competence in the usage of citations and referencing Total: ________/30marks
styles.

Calculation Method : Add all marks given

INDIVIDUAL POSTER PRESENTATION (10%) 0 12
SCCG3123 Negotiation Communication 0 12
Semester APRIL (JA201) 0 12
Introduction (2%) 0 1 23

1. Short introduction of self & sub-topic 01
Presentation (4%) Total: ________/10marks

2. Clarity of voice
3. Good intonation
Content (3%)
4. Able to explain the content.
Conclusion (1%)
5. Able to provide a strong conclusion for the part.

Calculation Method : Add all marks given