TOUR COMMENTARY TECHNIQUES FOR LECTURER USE ONLY Convention Clarify Format Creativity Content i Welcoming Speech ii Gather Information On Relevant Topic iii Story Line iv Remind On Safety Measure v Closing Speech TOTAL Lecturer’s Signature & Stamp TOUR GUIDE NAME <PARTICPANT NAME> ID <STUDENT’S CARD NUMBER>
COMMENTARY SCRIPT GROUP INFORMATION /BACKGROUND Tour Leader Miss Surayahanim Ali Tourist Origin Kuantan, Pahang Number of Tourist 20 persons Age, Race, Religion Gender 20 - 30 years old, Malay, all Muslim, Males and Females Location / Sites Pulau Pinang Location/Sites/ Situation Script Commentary Airport(arrival) INTRODUCTION (WELCOMING TOURIST) - MEET AND GREET Assalamualaikum and a very good morning to all of you! My name is Ezreen Laila Zainal, and you can call me Miss Ezreeen and not forget to mention, my TG license number is F 1018 Before we start, I happily to say to all of you, welcome to Pulau Pinang! Have you been here before? No? Great! because we are going to explore the uniqueness in here By the way, how are you guys feeling today? I hope all of you are in a good health condition Before we start our visits today, here just some friendly reminder for you: Firstly, make sure you wear a proper attire according to our purpose today. Next, if you ever feel unwell, please do inform me immediately Also, be aware with your safety surrounding and do take care of each other, alright? But, worry less everyone because I am here and will do my best to take care each and everyone here okay? Last but not least, keep being close with me and synchronize your time with mine because we don’t want to miss even a second of our exciting visit today! Any problem with all the instruction given? No? That’s good So we can start our journey now Let’s go
On Coach INTRODUCTION (FOR THE SESSION 1) Hi, everyone! How are you guys feeling now? Better? Alright, that’s great. So now we are heading to Penang War Museum. Do all of you know where this museum located are? No. Okay let me tell you some of the history about it Well, Penang War Museum located at Batu Maung Hill, and south east of Pulau Pinang Was built by the British’s to protect the island from the invasion of enemies. Sounds cool, right? Dear tourists we will arrive at our stop in 10 minutes. Please stay seated until we reach our destination. Before we continue our visit here, I want to remind you guys to stay in the group. If you want to go to the toilet, please let me know first and the most importantly please take care of your personal belongings such as cell phone, camera, wallet or purse. If the items lost, we will not be responsible. Okay guys, do not forget this is my number 018 387 8417. If anything happens, call me. Destination 1 : Penang War Museum CONTENT 1 - MAIN COMMENTARY Everyone, we have arrived at the Penang War Museum So, this is the place that we are going to explore today. Are you guys ready for it? Yes?? That sounds so exciting! Great! Before that, just some tips to enter here. Dress in light, cool clothing, wear comfy shoes, put on a dull colored hat and be armed with a pair of binoculars, insect repellent, notebook and pen. All set? Great Do you know what happened back then in here? Well, here is the story The Penang War Museum is reputed to be the largest war museum in South East Asia Strategically located on top of the Batu Maung Hill on the south east of the island. The Penang War Museum was initially a military fortress designed by the British in the 1930 s The 20 acres military fortress has a magnificent view of the sea around the island to defend the Straits of Malacca from Japanese attack coming from the South channel.
The Penang War Museum was restored as a memorial to its dark days and opened to the public in 2002 Interesting fact the museum houses historical artefacts such as cannons and even features underground military tunnels and ammunition bunkers which are located 9 meters underground. Walking around museum CONTENT 2 - MAIN COMMENTARY Some of these tunnels lead all the way to the sea as they once served as access routes to get to submarines. Navigating through these passageways sometimes forces one to walk or even crawl through very narrow, confined spaces, It’s houses a cannon firing bay anti-aircraft firing pits, sleeping quarters for soldiers, cookhouse, lockup and a command center. Unfortunately, it was lost to the invading Japanese during World War II in 1942 In history, the British had anticipated an attack from the sea but the Japanese army approached the fortress by land instead, after pressuring the Thai government to allow the passage of Japanese troops to invade British held Malaya. When the Japanese took over this fortress, it was used as a site to detain prisoners of war. During that time, the Chinese community in Penang lived in constant fear of being targeted victims by the Japanese. The Japanese often detained and interrogate students from local Chinese schools, Chinese community leaders and others. Many untold atrocities were carried out here. We try to preserve our wartime heritage so that our people get to explore and discover what it was like during the World War II. Let the history alive at Penang War Museum Alright, now it’s your time to explore the historical in the museum. I will give you around 30 minutes to look around this museum and please gather here after 30 minutes so that we can depart to our nest destination. Have fun and be safe, everyone. Information counter area at the Penang War Museum CLOSING COMMENTARY (FOR THE SESSION) Hi everyone, how do you guys feeling after getting inside? Goosebumps? That’s normal but do not worry, it means that you are really enjoy the vibes of the war back then.
For now, we are already at the end of time of our visit in Penang War Museum. I hope that each of you learn something and gain new knowledge from our visit today. Stay calm and recharge yourself. Do inform me if you are already feel tired so that we can have some time. Alright everyone, so lets get back to our bus coach as we will move on to our next destination. Please be ready and make sure that you are still excited for next visits! Let’s go, everyone! On Coach INTRODUCTION (FOR THE SESSION 2) Hi everyone, are everyone still alright? Now, we will get to the museum in just few minutes. So I want all of you to remain seated until we reach to our destination. If you have any questions regarding our tour today or about the destination, please do not hesitate to ask me. Ladies and gentlemen, we had arrived at Made in Penang Interactive Museum, please go down the bus and gather at the museum entrance so that we can proceed with the museum tour. Destination 2 : Made In Penang Interactive Museum CONTENT 1 - MAIN COMMENTARY Ladies and gentlemen, now we are at Made in Penang Interactive Museum. Before we continue our visit here, I want to remind you guys to stay in the group. If you want to go to the toilet, please let me know first and the most importantly please take care of your personal belongings such as cell phone, camera, wallet or purse. If the items lost, we will not be responsible. Okay, without wasting our time, let’s go to the ticket counter Okay everyone already has tickets? Okay good. Before that for everyone knowledge, this museum was opened to the public on November 1 2013 and actually this museum is a 3 D museum similar to The Art Trick Museum located at Georgetown Penang and it is housed in an old double story building that has been renovated.
If you see this museum is not like the other museums because there are features and textures of old buildings that are suitable to be used as museums. So now we are on the first level called as Diorama Gallery which is the starting level of many mural paintings about the history of Penang. So first, we go to this behind entrance ticket counter. This is the interesting area, as you can see, this square black code you guys can scan your QR Code ticket on the screen then it will appear 3D model of your ticket image. So you guys can have a try before we go to the next area, Walking around museum CONTENT 2 - MAIN COMMENTARY Next, this area there is murals and miniature of Penang, as you can see at the murals produced are about the lifestyle of the community in Penang such as food, tradition, street life and others. Then, if you all see in front of you there are stories and figures which brings you back to how Penang looks like back on 60s. So you guys can take pictures here first, then after that I will bring you guys to the upstairs. Now we are at second level. As you can see at this level, there are many more murals of 3D image that you can take creative picture later. So I will give you a time to explore and take pictures also. I just want to remind, we only have 30 minutes left so spend your time well before we gathered back next to the ticket counter at 1 pm. Destination 2 : Made In Penang Interactive Museum before depart to the coach bus CLOSING COMMENTARY Well done ladies and gentlemen. Finally, we have reached our final touring at this Made in Penang Interactive Museum. I hope you all had a wonderful experience here and have also taken some creative photos. Before we departing to the next place, please check your belonging and make sure nothing is left behind or dropped. Thank you so much everyone. Let’s go to the bus now.
On Coach INTRODUCTION (FOR THE SESSION 3) Hi everyone, are everyone still alright? Now, we will depart to next destination which is Kek Lok Si Temple and please seat comfortably until we reach our destination in just few minutes. If you have any questions regarding our tour today or about the destination, please do not hesitate to ask me. Ladies and gentlemen, we had arrived at Kek Lok Si Temple, please go down the bus and gather at the temple entrance so that we can proceed with the temple tour. Destination 3: Kek Lok Si Temple CONTENT 1 - MAIN COMMENTARY Ladies and gentlemen, now we are at Kek Lok Si Temple. Before we proceed with the tour, I just want to remind you to take care of your own belongings especially your smartphones and other electronic devices. You are recommended to wear sunscreens and wear your shades to protect harm of UV get into your skin. Please stay in a group whatever happen. I want to remind you that this tour here should be complete at 3 pm. Let’s heading to ticketing counter. Please be patient we need to take a ride with lift which look alike a cable car that transport us to the other top of the hill. Before heading to the complex, we can buy some souvenir in this gift shops. You will be given about 15 minutes here until we need to take second lift to meet with statue. Walking around temple complex CONTENT 2 - MAIN COMMENTARY After 15 minutes : For everyone information, The Kek Lok Si Temple is a Buddhist temple situated in Air Itam, Penang, Malaysia. It is the largest Buddhist temple in Malaysia and it is also important pilgrimage center for Buddhist from Hong Kong, the Philippines, Singapore and other countries in Southeast Asia.
The complex is divided into three zones while the temple grounds comprise the hill entrance, souvenir, foods and drinks stalls and the turtle liberation pond. The mid-section of the temple houses temples, gardens, the pagoda and the four heavenly kings pavilion meanwhile the hilltop plays host to an enormous statue of the Goddess of Mercy, Kuan Yin as well as more gardens and temples. You guys are now can take picture here to make as memory. Please be safe, I will be here guiding you. Destination 3: Kek Lok Si Temple CLOSING COMMENTARY Hello everyone. Finally, all of you had reached your final time here touring this Buddhist temple. I hope all of had best experienced in here. I hope our experience at Kek Lok Si Temple would give you more knowledge and fun that you will never forget. Before we departing to the next place, please check again all your bags and document. Thank you so much everyone. Let’s hop on the bus. On Coach INTRODUCTION (FOR THE SESSION 4) Ladies and gentlemen. Are you still have your energy for our next destination? If you feel tired, please drinks a lot of water to stay hydrated and keep up your energy. So, let’s continue our journey to our final destination, which is the Colonial Penang Museum. Hope you all enjoy end be happy to this last destination. Next, some safety measure that everyone need to know while in the museum : You cannot touch anything that is on display because they are very careful of the historical relics. In addition, you should not make too much noise when visiting museum. You are allowed to ask questions if you wish to ask, I hope everyone can work well together. Dear tourists, now we arrived at Colonial Penang Museum and lets go down the bus and gather at the museum entrance so that we can proceed with the museum tour.
Destination 4: Colonial Penang Museum CONTENT 1 - MAIN COMMENTARY Hello everyone, now we have arrived at the next destination which is the Colonial Penang Museum. Tickets to enter this museum, price for adults RM 20 and for children RM 12 all have been paid in your package. So, you can enter after we claim the ticket at the counter Please wait a moment in the waiting room, if we say you can enter, now you can enter. Thank you I hope you are happy with the uniqueness of this museum. Dear tourists, come here gathered. I want to tell you some interesting thing about this place. Basically, this Colonial Penang Museum is a place that will bring you back to Penang’s colonial past and a lifestyle of the wealthy merchant of Penang through unique antiques such that reflect a decadent way of living and reflect the vastness of space in which they used to live. To add to this, there’s also a personal handwritten document by Captain Francis Light, the founder of Penang and intricate art pieces from the past such as sublime marble carving of a young girl asleep on a pillow and beautifully commissioned stained glass. Most of the exhibits once lived in large, well known mansion around Penang. As we visit this place, we will imagine about the British colonial era in Penang but this spacious house contains a fantastic collection of antique furniture, gorgeous stained glass windows and hundreds of priceless jewelry, artworks and collections In term of exhibition quality, this must be among the top museums in Malaysia. Walking around museum CONTENT 2 - MAIN COMMENTARY During the colonial era, the British created the conditions for Penang to become a vibrant, a cosmopolitan free port attracting successful merchants and traders from all over the world who amassed tremendous wealth and liked to show it off Chinese and Peranakans (Baba Nyonya) particularly thrived under British rule and they emulated and sought favor with the English by building sprawling European style mansions and filling them with the best that money could buy from Europe, China and elsewhere.
The founder of the museum, Madam Jasmine Tan assembled this wonderful collection of artefacts over half a century, gathered from the mansion of these wealthy merchants in the leafy, opulent districts of Georgetown, Penang and elsewhere in the region. There are so many beautiful pieces in this museum that you must see for yourself, but here are some of the main attractions such as the charming 19 th century white Carrara marble statue of a sleeping girl by R Bigazzi of Florence it is difficult to believe it is made of stone. Walking around museum CONTENT 3 - MAIN COMMENTARY In addition, this elegant French desk, circa 1890 by renowned craftsman Francois Linke, would be quite valuable A similar one was on sale recently for over USD 160 000. There are a number of splendid stained glass windows on show, depicting non-religious subjects, created by celebrated Irish artist such as Kathleen Quigley and Hubert McGoldrick and famous English artist designer William Morris. Let me show you the secret space at this beautifully carved Indian made captain’s table In addition, east meet west in this fabulous bridal table and chair set carved in traditional Chinese style and topped with Venetian glass etched with dragon and phoenix designs. The color is the reflection of the stain glass window above. So, the rest you can see for yourself in the space the uniqueness of the relics of the past I give you an hour for you to take picture and find info about the uniqueness Please gather here at 5 50 pm, so we can get on the bus immediately. Thank you On Coach CLOSING COMMENTARY(SENDING BACK TO HOTEL) Hi guys, how was our tour for today? Thank you for all the cooperation from all of you during this tour. On behalf of the Spark Travel and Tour management, I do apologize if there is any omission and inadvertence in our offensive speech or any lack during this tour.
After this tour, our company will email to you a feedback form so that you can give any feedback about our services. Please tell your friends and family for your good experience and tell us your bad experience to us so that we can improve way better for next. So, the clock shows 6 pm, it’s time of us to apart and send you back to your hotel. Thank you for using our travel agency services. I am very happy to serve all of you and if there is anything I could help you any further, do not hesitate to call me. See you again
COMMENTARY SCRIPT GROUP INFORMATION /BACKGROUND Tour Leader Tourist Origin Number of Tourist Age, Race, Religion Gender Location / Sites Location/Sites/ Situation Script Commentary
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